EA Technologies - Managing the PI System in Real Time - OSIsoft
EA Technologies - Managing the PI System in Real Time - OSIsoft
EA Technologies - Managing the PI System in Real Time - OSIsoft
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2010: Streaml<strong>in</strong><strong>in</strong>g <strong>the</strong> Process<br />
• Standardization of NOC Support Procedures<br />
for all customers<br />
• <strong>System</strong>-Generated Email Templates to provide<br />
a consistent message from all support centers<br />
• Send<strong>in</strong>g notifications to distribution lists<br />
preferred<br />
• Consistent, reliable support experience<br />
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