Customer View Issue 1, 2010 - Ericsson

BUSINESS
MESSAGING
CUSTOMER PROfILE
TMC is the UK’s leading business
messaging provider working with
customers across a wide range of
industries in both the public and private
sector. TMC offers a fully scalable,
web-based application and an array
of features which have been designed
specifically to make the process of using
SMS as straightforward as possible for the
business user.
Website: www.tmcsms.com
Already a leading provider of
SMS messaging in the uK, Text
Messaging Centre (TMC) can
now serve customers worldwide
through a partnership with
Ericsson Internet Payment
Exchange (IPX).
16 > Ericsson Customer View Issue 1, 2010
Using a fully scalable, web-based
application, TMC provides usercontrolled
and managed webbased
text messaging solutions
for business. The company’s
software tools and services allow
organizations to control their own
sending and receiving of unlimited
global text messages. In addition to
its web-based applications, TMC
also develops a number of bespoke
solutions for customers who want to
integrate SMS into their enterprise
communications. High profile UKbased
clients include Balfour Beatty
Rail, St John’s Ambulance and
Citigroup Inc.
New business
TMC uses the IPX Bulk Messaging
service to send and receive SMS
messages globally. With direct
connections to over 220 countries
and up to 20 backup channels per
destination, TMC now has the reach
and the reliability it needs to take its
enterprise solutions to the next level.
Peter Tanner, Managing Director,
TMC, UK explains why the company
chose to partner with Ericsson IPX:
“We evaluated a number of suppliers
to find a reliable service with a broad
reach. Ericsson IPX were chosen
because they offer a resilient service
with a valuable global footprint.
This has made Ericsson a trusted
messaging partner as we continue
to develop our services.”
New opportunities
TMC can now reach every mobile
phone in Europe and has extended
its services in parts of the Middle
East, Asia and Australia. IPX’s
international presence and awardwinning
service has made it possible
for TMC to send over 100 messages
per second and ensure reliability.