Customer View Issue 1, 2010 - Ericsson

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CUSTOMER VIEW Welcome In partnership with our customers our goal is to empower people, business and society. 2010 has already been an exciting year for Ericsson and the market still holds many new opportunities for us. In partnership with our customers our goal is to empower people, business and society through our strong focus on innovation. The partnerships we forge with operators are a vital part of achieving this goal and it is the relationships we maintain with our customers that will enable us to realize our shared vision of changing lives for the better. In this first issue of 2010 we take a look at four operators with whom we are doing just that, from Vivo who are bringing communication to remote areas of the Amazon for the first time, to Optimus who are taking the user experience in Portugal to the next level. I hope you enjoy reading about our customers’ activities and find inspiration in their stories. Torbjörn Possne Senior Vice President and Head of Group Function Sales and Marketing, Ericsson 2 > Ericsson Customer View Issue 1, 2010 ISSUE 1 2010 If you have any comments or feedback about this issue, or would like to suggest future stories for inclusion, please email Ulrika Bergström at: ulrika.bergstrom@ericsson.com It is forbidden to copy, edit or alter any Customer View content, or reuse it for any purpose, anywhere in the world. CONTENTS 3 7 11 15 SAVING TIME SAVING MONEY Optimus, Portugal reacts quickly and offers an improved user experience REMOTE REACH Revisiting Brazilian operator, Vivo following the complete transformation of its network THE RACE IS ON Turkcell launches 3G in record time and secures its leadership in the Turkish market GLOBAL REACH GLOBAL CONTROL Text Messaging Centre, UK expands the scope of its enterprise messaging services
SAVING TIME SAVING MONEY Optimus, Portugal reacts quickly and offers an improved user experience
Page 1: ISSUE 1 2010 Ericsson success stori
Page 5 and 6: We can get customers up and running
Page 7 and 8: REMOTE REACH Revisiting Brazilian o
Page 9 and 10: Ericsson’s expertise and the prox
Page 11 and 12: THE RACE IS ON Turkcell launches 3G
Page 13 and 14: By partnering with Ericsson we have
Page 15 and 16: GLOBAL REACH GLOBAL CONTROL Text Me
Page 17 and 18: Ericsson IPX WERE chosen because th
Page 19 and 20: CUSTOMER UPDATES Bharti Airtel expa

Customer View Issue 1, 2010 - Ericsson

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