You'll never have to cry over spilt milk - Astrapak
You'll never have to cry over spilt milk - Astrapak
You'll never have to cry over spilt milk - Astrapak
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12<br />
Unpacked is the official newsletter for employees of the <strong>Astrapak</strong> Group. If you <strong>have</strong> an<br />
interesting s<strong>to</strong>ry or news about a colleague who has excelled in any field, let us know. If<br />
it’s of interest <strong>to</strong> you, it would probably make interesting reading for others in the Group!<br />
All material published in Unpacked is protected by copyright and may not be reproduced without the permission of the <strong>Astrapak</strong> Group.<br />
Cullum Johns<strong>to</strong>n<br />
Tel: 021 671 9143 • Fax 021 683 0644<br />
cullum@imbongisa.com<br />
in this<br />
issue ...<br />
A world of opportunities<br />
You’ll <strong>never</strong> <strong>have</strong> <strong>to</strong><br />
<strong>cry</strong> <strong>over</strong> <strong>spilt</strong> <strong>milk</strong><br />
British retailing giant<br />
Sainsbury’s is creating<br />
a market s<strong>to</strong>rm with its<br />
conversion from <strong>milk</strong> bottles <strong>to</strong><br />
plastic sachets – a<br />
concept pioneered and<br />
perfected by our very own<br />
Ultrapak in 1986.<br />
Meet Gene Lapan and<br />
the new accounting staff<br />
‘Our patented Ultralam® brand of<br />
<strong>milk</strong> sachet film has been the industry<br />
benchmark since we came on the<br />
scene nearly 30 years ago,’ says<br />
Ultrapak’s managing direc<strong>to</strong>r John<br />
Willmers. ‘But it’s a position we<br />
earned the hard way – the last thing<br />
consumers want is leaking <strong>milk</strong>.’<br />
To ensure a quality sachet that<br />
performs time after time, Ultrapak<br />
developed a unique method<br />
of bonding two layers of film<br />
<strong>to</strong>gether without the use of<br />
adhesives or other materials.<br />
This process creates not<br />
only an extremely durable and<br />
puncture-resistant film but <strong>to</strong>tally<br />
eliminates the problem of ‘pinholing’<br />
which commonly occurs with singlelayer<br />
or co-extruded films – and is a<br />
source of leaks.<br />
‘The cost savings of sachets <strong>over</strong><br />
bottles <strong>have</strong> always been attractive<br />
for dairies and consumers, and the<br />
recent global economic downturn<br />
placed continued focus on this<br />
attribute,’ says John. ‘However, the<br />
jump in future use of the sachet is likely <strong>to</strong><br />
Sandra Fortuin sings<br />
Why plastic sachets<br />
trumps glass<br />
come from consumers with an ever-watchful<br />
eye on the environment.’<br />
With 24 million cus<strong>to</strong>mers a week, Sainsbury’s<br />
is careful not <strong>to</strong> upset their shoppers. They’ve<br />
conducted tests <strong>over</strong> two years <strong>to</strong> determine<br />
consumer acceptance of the sachet <strong>over</strong><br />
bottles and <strong>have</strong> managed <strong>to</strong> persuade<br />
3% – or 720 000 shoppers – <strong>to</strong> buy their <strong>milk</strong> in<br />
the new format. This represents a saving of a<br />
whopping 1 400 <strong>to</strong>nnes of packaging a year.<br />
John is delighted <strong>to</strong> see ‘the lowly <strong>milk</strong><br />
sachet’ occupying such an important niche<br />
in the packaging spectrum but he’s not<br />
resting on his laurels. ‘For us at Ultrapak it’s<br />
been a solid business for many years,’ he<br />
says, ‘but even with 85% market share, we<br />
need <strong>to</strong> constantly innovate in what some<br />
would see as an already-mature market.’<br />
Buy right with Glenn<br />
Plastic is far more cost effective<br />
than bottles or car<strong>to</strong>ns<br />
Long service takes on new<br />
meaning with Larraine Gray<br />
2 the WCM song 7 Start-Taylor 8<br />
10<br />
ASTRAPAK NEWS ASTRAPAK NEWS 1<br />
•<br />
•<br />
•<br />
•<br />
•<br />
•<br />
Start-up costs for new and<br />
emerging dairies using sachets<br />
are a fraction of that for bottles<br />
Plastic is safer in the bottling line,<br />
as broken glass is a real hazard in<br />
a food environment<br />
Plastic sachets create only 25%<br />
the carbon footprint of similarsized<br />
glass bottles<br />
Plastic sachets are fully<br />
recyclable<br />
The cost of transporting unfilled<br />
rolls of sachets is a fraction of<br />
that of unfilled bottles.<br />
April 2010
2<br />
Appointments that<br />
add up <strong>to</strong> good news<br />
The finance department<br />
has, along with almost<br />
every aspect of<br />
<strong>Astrapak</strong>’s business,<br />
undergone a major<br />
reorganisation in an<br />
effort <strong>to</strong> streamline<br />
systems, improve<br />
reporting and ensure<br />
more stringent controls.<br />
Financial results that accurately<br />
reflect the state of a business are<br />
vital if that business is <strong>to</strong> succeed<br />
and grow, and this is one of the<br />
areas in which increased numbers and<br />
capabilities of accounting staff has<br />
made a difference, says chief financial<br />
officer Manley Diedloff. In addition <strong>to</strong> the<br />
appointment of George Toop, Renée<br />
Kirkham and André Smit as regional<br />
financial managers, the head office<br />
accounting staff has been bolstered with<br />
a new Group financial manager and<br />
three regional internal audi<strong>to</strong>rs.<br />
Gene Lapan<br />
Group financial manager<br />
Gene is a chartered accountant and<br />
comes <strong>to</strong> <strong>Astrapak</strong> from one of the<br />
country’s largest construction groups.<br />
He’s responsible for, among other<br />
things, all the company secretarial<br />
requirements, consolidating the returns of<br />
the Group results, preparing tax returns,<br />
managing the treasury accounts and<br />
foreign payments. He sees <strong>Astrapak</strong> as a<br />
dynamic organisation with a challenging<br />
yet supportive management style. In<br />
his spare time he provides volunteer<br />
administrative support for an NGO and<br />
socialises with family and friends.<br />
Cobus S<strong>to</strong>fberg<br />
internal audi<strong>to</strong>r, Eastern & Western Cape<br />
A graduate of the University of<br />
Stellenbosch, Cobus completed his<br />
articles at PriceWaterhouseCoopers<br />
(PWC) and has several years’ experience<br />
as an external audi<strong>to</strong>r. In his new role as<br />
an internal audi<strong>to</strong>r he’ll be keeping an<br />
eye on operations in the Eastern and<br />
Western Cape. He’s a bit of a cycle<br />
junkie, with more than 10 Argus Tours<br />
under his belt. Finding sufficient training<br />
time is always a challenge but Cobus was<br />
pleased <strong>to</strong> once again finish this year’s<br />
event within the cut-off time.<br />
Avisha Budhal<br />
internal audi<strong>to</strong>r, KwaZulu-Natal<br />
Avisha is a Unisa Bachelor of Accounting<br />
Science graduate and has almost<br />
completed her Certified Internal Audi<strong>to</strong>r<br />
(CIA) qualification. She was most recently<br />
with Ernst & Young Advisory Services,<br />
where she included a packaging<br />
company on her client list. She’s looking<br />
forward <strong>to</strong> a career with <strong>Astrapak</strong><br />
because of the exposure <strong>to</strong> the FMCG<br />
market and the challenges such an<br />
environment brings. She strongly supports<br />
Bafana Bafana and is confident that<br />
South Africa is going <strong>to</strong> host a wonderful<br />
World Cup.<br />
Vashnee Mahadeo<br />
internal audi<strong>to</strong>r, Gauteng<br />
Vashnee’s demure exterior hides a<br />
serious sports l<strong>over</strong>. Not only does she<br />
gym and play tennis, she also does<br />
karate – ideal skills <strong>to</strong> chop her way<br />
through a complicated audit. After<br />
completing her articles at the Office of<br />
the Audi<strong>to</strong>r General and some time in<br />
provincial audit, she went on <strong>to</strong> PWC and<br />
also worked at one of the large mining<br />
entities. She sees auditing as an effective<br />
management <strong>to</strong>ol, one that helps<br />
an organisation achieve its business<br />
goals through better management<br />
and controls.<br />
Trends changed and as business<br />
became less stiff and formal, Larraine<br />
had <strong>to</strong> adjust <strong>to</strong> being called by her<br />
first name by younger staffers and <strong>to</strong><br />
operating a computer rather than a<br />
manual typewriter (which she loved)<br />
and telex machine, not <strong>to</strong> mention<br />
getting her head around cellphone<br />
and email communication.<br />
Do you remember the classic Henry J?<br />
Marie-France Sullivan, a<br />
commercial manager at Alex<br />
White & Co, has an amazing<br />
40 years of service under her belt.<br />
Fresh from Mauritius, ‘with a French<br />
accent and Cambridge University<br />
education’, she began her career<br />
with the company as secretary <strong>to</strong><br />
the chairman, Alex White, and<br />
managing direc<strong>to</strong>r, Jack Kay. She<br />
laughingly recalls how patient Jack<br />
was as she battled <strong>to</strong> understand his<br />
Scots accent.<br />
‘In the early days, before I had my<br />
own car, I would catch the train in<strong>to</strong><br />
Joburg city centre and then walk <strong>to</strong><br />
the office in Sauer Street, whatever<br />
the season or the weather. And those<br />
were the days of the mini-skirt!’<br />
Marie-France thought the fax<br />
machine and her first Olivetti word<br />
processor were the greatest inventions<br />
ever and is still gobsmacked by how<br />
technology has progressed <strong>to</strong> enable<br />
It was obviously hard at times <strong>to</strong><br />
say goodbye <strong>to</strong> those who left the<br />
company or passed on but Larraine<br />
has always found strength in her<br />
faith and believes she couldn’t <strong>have</strong><br />
survived the good days – and the<br />
not-so-good days – without the grace<br />
of God.<br />
‘The years roll by and people come<br />
and go, and suddenly you realise<br />
you’ve got <strong>to</strong>o old <strong>to</strong> adjust <strong>to</strong> a new<br />
environment. And besides, my car<br />
wouldn’t cope with a different route<br />
<strong>to</strong> work; it would simply make an<br />
au<strong>to</strong>matic de<strong>to</strong>ur <strong>to</strong> Elsies River!’<br />
Larraine has been happily married <strong>to</strong><br />
the driver of the Henry J, Robert, for<br />
nearly 43 years and has two children<br />
and five granddaughters.<br />
us <strong>to</strong> do so much more in an eighthour<br />
day.<br />
One of the highlights of her career<br />
was in 1990 when she was appointed<br />
general manager and then direc<strong>to</strong>r of<br />
one of the subsidiary companies.<br />
It’s largely the wonderful people that<br />
<strong>have</strong> made it a wonderful journey,<br />
reflects Marie-France, and the fact<br />
that she’s still learning new things<br />
every day, which keeps her young.<br />
‘In my youth I was very sporty. I cycled<br />
and played volleyball, basketball and<br />
table tennis. These days I enjoying<br />
playing brain games like Sudoku and I<br />
love <strong>to</strong> cook and socialise.’<br />
She feels credit for her long service<br />
must also go <strong>to</strong> her husband, Gilbert,<br />
who remains her pillar of strength<br />
through good times and bad. Their<br />
daughter lives in the USA with<br />
her husband and Marie-France’s<br />
three grandchildren.<br />
It’s been an interesting 23 years<br />
of service for Jackie Koen, sales<br />
coordina<strong>to</strong>r for Hilfort Plastics.<br />
She remembers having <strong>to</strong> do<br />
everything manually back in the<br />
days of carbon paper, adding<br />
machines with tally rolls and writing<br />
out hundreds of railway labels.<br />
‘In the good ol’ days I’d walk<br />
through the fac<strong>to</strong>ry <strong>to</strong> pick up a<br />
bottle sample <strong>to</strong> show clients – an<br />
absolute no-no <strong>to</strong>day,’ explains<br />
Jackie, ‘and I knew every face<br />
and every bottle code. With our<br />
expansion <strong>over</strong> the last few years<br />
there are now <strong>to</strong>o many faces and<br />
<strong>to</strong>o many codes <strong>to</strong> remember, not<br />
<strong>to</strong> mention the new pack sizes.’<br />
She’d just clocked up 10 years<br />
at Trident-Kohler-Xactics Plastics<br />
when Dave Balkwill, ex-managing<br />
direc<strong>to</strong>r of Hilfort, asked her <strong>to</strong><br />
join the old Lindale Plastics family<br />
again. ‘There were just six of us in<br />
the office and we used <strong>to</strong> get the<br />
most delicious ham rolls for lunch.’<br />
Jackie has been married <strong>to</strong> Danie<br />
for 34 years and they <strong>have</strong> a<br />
daughter in London and a son<br />
who’s in charge of the buffet<br />
section on the ocean liner Odyssey.<br />
She enjoys watching sport on TV<br />
and is a committed Chelsea fan.<br />
She also breeds Siamese, Oriental<br />
and American Curl cats.<br />
ASTRAPAK NEWS ASTRAPAK NEWS<br />
11
10<br />
Cus<strong>to</strong>mers certainly aren’t slippery<br />
fish for Marcom’s key account<br />
manager and koi collec<strong>to</strong>r<br />
Gerhard van Reenen: he recently<br />
landed the order for Parmalat SA’s<br />
entire range of yoghurt containers.<br />
Keeping koi<br />
Koi fish are ornamental,<br />
domesticated varieties of<br />
common carp, originally<br />
bred in the Far East for their<br />
gorgeous colour mutations.<br />
These cold-water fish are hardy<br />
little creatures and make<br />
delightful pets – they quickly<br />
come <strong>to</strong> recognise their keeper and will gather<br />
around enthusiastically at feeding times, and<br />
can even be trained <strong>to</strong> take food directly from<br />
their feeder’s hand.<br />
Koi can live for centuries – a particularly famous<br />
scarlet koi, Hanako, was 226 years old when she<br />
died in 1977 and had had several owners.<br />
Koi are symbols of love and friendship in the Far<br />
East.<br />
Source: Wikipedia<br />
One that didn’t get away<br />
Pre<strong>to</strong>ria-based Marcom Plastics<br />
is a leader in in-mould labelling<br />
(IML), a method of bonding the<br />
label <strong>to</strong> the container in the injection-moulding<br />
process. This creates a<br />
finished package that’s branded <strong>to</strong><br />
the most exacting quality standards<br />
and offers great visual attraction<br />
for shoppers.<br />
‘Conventional printing often<br />
performed poorly in the dairy<br />
environment. Temperature<br />
fluctuations, water and<br />
condensation are all issues<br />
that contributed <strong>to</strong> making the<br />
appearance and, consequently,<br />
the finished product unappealing,’<br />
explains key account manager<br />
Gerhard van Reenen. ‘IML has<br />
revolutionised that because the<br />
package and the label are one<br />
seamless unit. The move from<br />
conventional labelling <strong>to</strong> IML has<br />
caused<br />
some of our cus<strong>to</strong>mers <strong>to</strong> increase<br />
volumes by <strong>over</strong> 40%.’<br />
IML isn’t an easy sell, however. The<br />
process is more expensive than<br />
traditional forms and some of the<br />
larger dairies <strong>have</strong> been hesitant<br />
<strong>to</strong> make the move. But Marcom’s<br />
strategy of piloting the technology<br />
with smaller dairies has paid off, with<br />
the larger outfits now accepting IML<br />
as the future packaging wave.<br />
Gerhard’s success didn’t happen<br />
<strong>over</strong>night. This dedicated family<br />
man joined Marcom 12 years ago<br />
Staying through<br />
decades of change<br />
Larraine Gray, personal assistant <strong>to</strong> Henk<br />
de Klerk at Thermopac, has racked up<br />
an as<strong>to</strong>nishing 47 years of service with<br />
the Group.<br />
She was just 15 when she was hired as a typist<br />
by then-MD Willi Schutten and was thrilled<br />
with her starting salary of R60 per month –<br />
good earnings then, when a Coke from a<br />
colddrink machine cost five cents and R30<br />
got you a night at a hotel.<br />
She worked for Willi for 25 years and they’re<br />
still in contact <strong>to</strong>day. ‘What started as a<br />
job very soon became a way of life,’ says<br />
Larraine with her wonderful infectious laugh.<br />
as a print supervisor on a fivecolour<br />
machine and has steadily<br />
progressed through the production<br />
ranks. In 2008 he <strong>to</strong>ok <strong>over</strong> the sales<br />
responsibilities of a key account<br />
manager who left – and he hasn’t<br />
looked back.<br />
‘I see cus<strong>to</strong>mer service as the<br />
key differentiating fac<strong>to</strong>r in our<br />
industry and believe this is an area<br />
where <strong>Astrapak</strong> must dominate.<br />
My secret <strong>to</strong> success has been my<br />
willingness <strong>to</strong> address the issues<br />
that affect my clients’ ability <strong>to</strong><br />
manufacture. Coming from a handson<br />
background, I’ve found myself<br />
getting involved in and resolving<br />
technical, logistical and marketrelated<br />
problems. But the results<br />
<strong>have</strong> been worth it: with these issues<br />
out of the way, sales <strong>have</strong> grown<br />
naturally.’ And phenomenally –<br />
Gerhard’s annual turn<strong>over</strong> has<br />
grown almost 14-fold in two years.<br />
‘Gerhard is a diamond in<br />
the rough,’ says Rigids’ Exco<br />
direc<strong>to</strong>r Craig Lowe. ‘His handson<br />
knowledge is coupled with<br />
an uncompromising attitude<br />
<strong>to</strong> value and service delivery –<br />
skills that he used in Marcom’s<br />
supply chain function and is<br />
now applying <strong>to</strong> cus<strong>to</strong>mers’<br />
benefit. His achievements<br />
in securing new blue-chip<br />
business is an integral part<br />
of Marcom’s success and I<br />
commend Gerhard for his<br />
efforts so far.’<br />
We’re truly fortunate <strong>to</strong> <strong>have</strong> many committed<br />
and dedicated people across all the<br />
companies in the Group. Among them are<br />
staffers who’ve travelled interesting journeys<br />
and who fondly recall the good ol’ days.<br />
Larraine remembers being driven <strong>to</strong> work by<br />
her boyfriend in his grey 1950s left-hand-drive<br />
Classic Henry J, a unique car with a long front<br />
seat. She also recalls how much more formal<br />
the dress code was then.<br />
The annual shutdown was a time of great<br />
festivity. ‘There was always huge excitement on<br />
the last day of work before everyone went off<br />
on holiday and the female staffers would come<br />
all dolled up in their Sunday best <strong>to</strong> celebrate.’<br />
She also fondly remembers how the tea lady<br />
at the time dressed up <strong>to</strong> the nines on Board<br />
meeting day because all the direc<strong>to</strong>rs<br />
were coming.<br />
Waste not and be<br />
well rewarded<br />
Care for a condom? From left, Diedericks Diseko, Rina<br />
Sekatane, Alpheus Masebe, Carol Kleinhans, Deon<br />
Swart, Robin Teasdale, Deedee Mudzunga and Evelyn<br />
Noge (kneeling, front).<br />
Debbie Kidwell, executive PA<br />
at Cinqpet, and colleagues<br />
decided <strong>to</strong> do something<br />
different <strong>to</strong> celebrate national<br />
Aids Day at the end of last year. Dressed<br />
in their bright-red corporate T-shirts and<br />
armed with all things proudly South<br />
African, they <strong>to</strong>ok <strong>to</strong> the streets <strong>to</strong> spread<br />
the message of safe sex by handing out<br />
condoms courtesy of the Department<br />
of Health. Their first s<strong>to</strong>p was their own<br />
fac<strong>to</strong>ry and they ended up at Cinqplast<br />
down the road.<br />
Bernelene Narayanasami was justly<br />
rewarded when she used the plastic<br />
offcuts from Pacon’s fac<strong>to</strong>ry floor <strong>to</strong><br />
create a unique recycled dress for a<br />
school project – she scored full marks.<br />
The 15-year-old daughter of Booysen,<br />
Pacon’s driver for the past six years,<br />
approached her dad for help with a<br />
consumer studies assignment on recyclable<br />
material. Booysen and some colleagues<br />
collected the offcuts while Bernelene went<br />
<strong>to</strong> work on the style and design of the<br />
fashion ensemble, complete with handbag<br />
and shoes.<br />
Bernelene didn’t just receive 100% for the<br />
project; her teachers were so impressed with<br />
the end result that they invited her <strong>to</strong> model<br />
her unique creation for a wider audience at<br />
the school <strong>to</strong> show what can be achieved<br />
with innovation and hard work.<br />
Pounding the pavement<br />
for Aids awareness<br />
Message from Marco<br />
We need <strong>to</strong><br />
keep our eye<br />
on the ball<br />
We’re in<strong>to</strong> the final<br />
countdown <strong>to</strong> kick-off<br />
and the excitement<br />
around World Cup 2010<br />
is starting <strong>to</strong> become<br />
real. The stadiums are<br />
looking stunning and<br />
South Africa is ready <strong>to</strong><br />
host this extravaganza.<br />
Still, in the face of this<br />
global party, we need <strong>to</strong> keep our focus on<br />
matters closer <strong>to</strong> home – running our business as<br />
productively as we can.<br />
First off, it’s a very big thankyou <strong>to</strong> each and every<br />
staff member for your hard work and commitment<br />
<strong>over</strong> the past financial year. As you know, 1 March<br />
was the start of a new accounting period and this<br />
brings new budgets, new projects, new strategies<br />
and, probably, a few<br />
new challenges.<br />
While we’re not yet able <strong>to</strong> divulge the details<br />
of the past year’s financial performance, I’m<br />
positive that when we release the figures in May,<br />
we’ll be reporting results that the market will find<br />
acceptable.<br />
One of the areas where we’ve made significant<br />
progress is on the subject of our culture change.<br />
As a business, we’ve started <strong>to</strong> do things<br />
differently. Through programmes like WCM<br />
we’re empowering every employee <strong>to</strong> make a<br />
contribution and we’re already seeing significant<br />
improvement in morale, production<br />
and efficiencies.<br />
A culture can’t be imposed. An organisation can<br />
be guided through actions but it needs <strong>to</strong> earn<br />
its own identity. It’s a sort of rite of passage – you<br />
<strong>have</strong> <strong>to</strong> <strong>have</strong> done the hard yards first. I’d like<br />
<strong>Astrapak</strong> <strong>to</strong> be a place where every employee<br />
sees themselves as a vital part of the bigger team.<br />
This is a <strong>to</strong>pic of great importance <strong>to</strong> me and I’ll<br />
be personally driving it this year.<br />
We’re planning <strong>to</strong> communicate with staff<br />
differently from how we <strong>have</strong> in the past and<br />
want <strong>to</strong> include as many people as possible in the<br />
three regional mini-conferences, on 13, 18 and 19<br />
May, in Cape Town, Durban and Johannesburg,<br />
respectively. There’ll be more information on this<br />
closer <strong>to</strong> the time.<br />
The past 24 months <strong>have</strong> been a tumultuous<br />
period in our corporate his<strong>to</strong>ry but I’m extremely<br />
confident that we’ve probably finished with the<br />
hardest parts of reorganising our business. Now<br />
we’re a few weeks in<strong>to</strong> our new financial year and<br />
need <strong>to</strong> become focused on achieving budgets<br />
as projected. We <strong>have</strong> the right team in place<br />
and our systems and plans are prepared. Now,<br />
we just need <strong>to</strong> go and do the job. Remember, at<br />
<strong>Astrapak</strong> there’s a world of opportunities.<br />
Thanks again for last year’s outstanding effort and<br />
here’s <strong>to</strong> an even better one this time round.<br />
ASTRAPAK NEWS ASTRAPAK NEWS<br />
Regards<br />
3
4<br />
This won’t come as a shock<br />
‘It not only makes financial sense<br />
<strong>to</strong> use electricity wisely because<br />
of the significant price increases<br />
we’re about <strong>to</strong> see introduced <strong>over</strong><br />
the next three years, we should do<br />
it because it’s part of our role as<br />
responsible business leaders caring for<br />
the environment,’ says Henk.<br />
<strong>Astrapak</strong>’s energy-management<br />
policy has a number of very specific<br />
objectives.<br />
• To reduce operational costs by at<br />
least 10% by 2015 through energy<br />
conservation and efficiency<br />
practices;<br />
• <strong>to</strong> reduce expenditure on energy<br />
by investing in cost-effective<br />
plant and equipment upgrades<br />
with a simple payback return on<br />
investment of three years or less;<br />
• <strong>to</strong> educate and train employees<br />
<strong>to</strong> be energy efficient; and<br />
• <strong>to</strong> buy energy at the most<br />
economic cost.<br />
An energy management team has<br />
been established, representing all<br />
regions within the Group, and they<br />
are tasked with reporting back <strong>to</strong><br />
Exco bi-monthly on savings goals and<br />
SABC weatherman Simon Gear’s<br />
Going Green is a wonderful little<br />
handbook offering ways <strong>to</strong> make<br />
the planet a better place, one<br />
day at a time. Simon offers 365<br />
easy-<strong>to</strong>-implement ideas – and<br />
we’re going <strong>to</strong> feature some of<br />
them in this and future issues <strong>to</strong><br />
help get you started on<br />
decreasing your carbon footprint and making your<br />
environment more sustainable.<br />
We <strong>have</strong> a copy of this fantastic little guide <strong>to</strong> give away<br />
<strong>to</strong> someone who has their own ‘Going Green’ tip <strong>to</strong> offer<br />
(one that isn’t featured in the book). Email your<br />
suggestion <strong>to</strong> savings@astrapak.co.za by 30 April and<br />
you could soon <strong>have</strong> your very own copy of Going Green:<br />
365 Ways To Change Our World .<br />
We <strong>have</strong> <strong>to</strong> become more<br />
efficient consumers of all<br />
forms of energy, and the<br />
new policy adopted by Exco<br />
is going <strong>to</strong> give us a jumpstart,<br />
says energy champion<br />
Henk de Klerk.<br />
achievements. In addition, they will<br />
be spearheading a communications<br />
programme focused on every staff<br />
member and what they can do <strong>to</strong><br />
reduce energy consumption – some<br />
tips are given alongside as a starting<br />
point.<br />
Measuring consumption is the starting<br />
point and a sophisticated moni<strong>to</strong>ring<br />
program is being installed at every<br />
operation. This online system will<br />
enable remote moni<strong>to</strong>ring of every<br />
aspect of electricity consumption<br />
and includes extensive reporting<br />
mechanisms <strong>to</strong> compare previous<br />
versus current usage levels among<br />
other measurement <strong>to</strong>ols.<br />
This programme isn’t aimed only<br />
at management. ‘We see it as a<br />
programme that everyone can<br />
participate in,’ says Henk. ‘We’ve<br />
included a list alongside of some<br />
simple things that each one of us can<br />
do at work and home <strong>to</strong> reduce our<br />
energy consumption. So let’s look<br />
at all the things we do every day<br />
that use electricity, and identify and<br />
change those habits or processes that<br />
are wasteful.’<br />
•<br />
•<br />
•<br />
•<br />
•<br />
•<br />
•<br />
•<br />
•<br />
•<br />
•<br />
•<br />
HANGE<br />
your world<br />
for the better<br />
Give green gifts<br />
The opportunities <strong>to</strong> change people’s<br />
lives with fairly simple gifts are<br />
boundless. Chat <strong>to</strong> your co-workers<br />
and friends <strong>to</strong> get a sense of what sort<br />
•<br />
Simple but smart<br />
Making these easy energy-saving<br />
behaviours a habit will contribute<br />
<strong>to</strong>wards fewer expenses for you and a<br />
better planet for our children.<br />
Switch off all lights and appliances when<br />
they’re not in use, including your cellphone<br />
charger and your computer.<br />
Replace all your ordinary light bulbs with<br />
energy-efficient ones.<br />
In summer, keep the doors and windows closed<br />
during the hottest part of the day and open<br />
them in the evening <strong>to</strong> allow a cool throughflow<br />
of air.<br />
In winter, wear extra jerseys and thick, woolly<br />
socks and use a hot-water bottle rather than<br />
a heater.<br />
When making tea or coffee, fill the kettle with<br />
only the amount of water you need, and use it<br />
immediately rather than letting it cool and then<br />
having <strong>to</strong> reboil it.<br />
When boiling water on the s<strong>to</strong>ve (eg, for pasta<br />
or pota<strong>to</strong>es), put a well-fitting lid on the pot <strong>to</strong><br />
keep the heat in and speed up the process,<br />
and match the pot <strong>to</strong> the correct-sized s<strong>to</strong>ve<br />
plate – make sure the pot completely c<strong>over</strong>s<br />
the s<strong>to</strong>ve plate.<br />
Defrost your freezer regularly, two or three times<br />
a year. Make sure the fridge and freezer seals<br />
are tight, and don’t site your fridge or freezer<br />
near the s<strong>to</strong>ve.<br />
Open the fridge only when necessary <strong>to</strong> take<br />
out or put food away, and keep the door open<br />
for as short a time as possible.<br />
Wait till you <strong>have</strong> a full load before you run the<br />
dishwasher, and make sure its filters are clear<br />
of debris. Use short wash cycles or the ‘eco’<br />
setting if your dishwasher has one.<br />
Wait until you <strong>have</strong> a full load before you<br />
run the washing machine, and use lowtemperature<br />
settings whe<strong>never</strong> possible.<br />
Dry clothes naturally whe<strong>never</strong> possible.<br />
Showers are much more energy-efficient<br />
than baths.<br />
Turn your geyser temperature down <strong>to</strong> around<br />
55 degrees, and insulate it and the hot-water<br />
pipes with newspaper or old blankets.<br />
of lives they lead and then find<br />
something that will make a difference.<br />
Be creative by considering<br />
alternatives such as a selection of<br />
vegetable seeds, organic <strong>to</strong>iletries or<br />
an LED headlamp for reading in bed<br />
at night, or adopting a zoo animal.<br />
Keeping fit,<br />
losing weight<br />
and seeing the<br />
countryside are just a few of<br />
the benefits you can get from<br />
cycling, so why not dust off your<br />
bike and sign up for the annual<br />
Amashova Durban Classic?<br />
It’s become a regular feature for a<br />
team from <strong>Astrapak</strong> <strong>to</strong> participate in<br />
the 106km Amashova Durban Classic<br />
cycling event and 2010 will be no<br />
exception. It’s a fantastic day out and<br />
there’s loads of entertainment for family<br />
and friends.<br />
Improve your life – cycle<br />
‘We take out all the schlep involved in<br />
entering the race and the logistics prior <strong>to</strong><br />
the event,’ says unofficial organisers Erica<br />
MacDonald and Maureen Haslehurst.<br />
‘We do our best <strong>to</strong> get sponsored with<br />
<strong>Astrapak</strong>-branded cycling gear, collect<br />
and distribute all the goodie bags and<br />
arrange for a hospitality tent after the<br />
race. All you <strong>have</strong> <strong>to</strong> do is let us know<br />
you’re committed and we’ll take care of<br />
the rest.’<br />
This year’s event takes place on Sunday<br />
17 Oc<strong>to</strong>ber, starting in Pietermaritzburg<br />
and finishing at the brand-new Moses<br />
Mabhida Stadium in Durban.<br />
Erica and Maureen are looking for about<br />
70 participants for Team <strong>Astrapak</strong>. If<br />
you’re keen, contact Maureen on<br />
mo@pacon.co.za or phone 031 569 6100.<br />
‘I love <strong>to</strong> go a-wandering…’<br />
At work, Charles Bushby is a buyer for Hilfort Plastics<br />
in the engineering department. At play, he’s happiest<br />
with his hiking buddies exploring a new trail and being<br />
close <strong>to</strong> nature.<br />
Over the 18 years Charles<br />
Bushby has been with the<br />
company, he’s been a<br />
driver and done time in<br />
Design and Development and in the<br />
<strong>to</strong>olroom. Three years ago he was<br />
assigned the task of buying the parts <strong>to</strong><br />
operate the machinery.<br />
It was around the same time that<br />
a friend invited him <strong>to</strong> join a group<br />
tackling a two-day hike in Swellendam,<br />
as one of the team couldn’t make it at<br />
the last minute. It was this that sparked<br />
Charles’s love for backpacking.<br />
Charles has since completed 12 hikes<br />
around the Western Cape, each<br />
presenting unique surroundings and<br />
challenges but all equally inspirational<br />
and cleansing for the mind and soul.<br />
Charles’s latest conquest was the sixday<br />
Outeniqua Trail, one of the <strong>to</strong>ugher<br />
walks c<strong>over</strong>ing almost 90 kilometres<br />
through the mountains between<br />
George and Plettenberg Bay.<br />
‘We were a small group of four that<br />
set off on the first day with backpacks<br />
It’s more about participation and fun than winning,<br />
here Western Cape internal audi<strong>to</strong>r Cobus S<strong>to</strong>fberg<br />
races across the finish line.<br />
weighing in at almost 20 kilograms. It<br />
was a challenging trail with plenty of<br />
climbs up and down mountains and<br />
walks through forests and across rivers,<br />
but there’s nothing like the feeling of<br />
being removed from everything and<br />
<strong>to</strong>tally focused on your next step. And<br />
the simplest of foods taste absolutely<br />
magnificent when you’re in the<br />
wilderness; my most memorable was an<br />
avo-and-ham sarmie and boiled egg at<br />
the lunch s<strong>to</strong>p on day two.<br />
‘There were some really sweaty<br />
moments, like when we had <strong>to</strong><br />
negotiate our way around the cliffs<br />
<strong>over</strong>looking the sea knowing that two<br />
American <strong>to</strong>urists had fallen there a<br />
few years ago, and coming across an<br />
angry puffadder. Fortunately, we had<br />
an experienced leader and great team<br />
spirit, a must for a successful hike.’<br />
With the many pressures and stresses of<br />
business <strong>to</strong>day, it’s important <strong>to</strong> pursue<br />
leisure activities that are both physically<br />
and spiritually rewarding. Hiking, says<br />
Charles, is definitely worth considering –<br />
but not, he adds, without a good supply<br />
of Voltaren and Deep Heat!<br />
ASTRAPAK NEWS ASTRAPAK NEWS 9
8<br />
Opening the doors The<br />
A<br />
group of 25 post-matric students from the National<br />
Tooling Initiative recently <strong>to</strong>ured Cinqpet in Denver<br />
as part of a Department of Trade and Industry<br />
programme <strong>to</strong> boost the number of people<br />
embarking on <strong>to</strong>ol-and-die-making apprenticeships.<br />
In recent years the number of candidates signing up for<br />
traditional apprenticeships has fallen and this coincides with a<br />
corresponding massive skills shortage throughout South Africa.<br />
Cinqpet general manager Jeff Carder supports the<br />
programme. ‘I was really impressed with the quality of the<br />
trainees <strong>to</strong>uring our operation and think the initiative is<br />
great,’ he says. ‘I’m sure that <strong>Astrapak</strong> as a Group will likely<br />
be recruiting from this type of programme. It was impressive<br />
<strong>to</strong> see how many women were also interested in taking on<br />
an apprenticeship – clear signs that the traditionally maledominated<br />
shop floor may be a thing of the past.’<br />
The saving potential of procurement<br />
‘Best practice’ is a process, technique<br />
or innovative use of resources that has<br />
a proven record of success in providing<br />
significant improvement in cost, schedule,<br />
quality, performance, safety, environment<br />
or other measurable fac<strong>to</strong>rs that impact the<br />
health of an organisation.<br />
Durban-based Group procurement manager<br />
Glenn Start-Taylor gives us the bot<strong>to</strong>m line.<br />
Main responsibilities of a procurement manager?<br />
I coordinate and negotiate purchasing contracts so that we can achieve our<br />
goal of lowest-cost producer. To do this, we need <strong>to</strong> bring <strong>to</strong>gether the <strong>to</strong>tal<br />
buying power of all the business units.<br />
Aren’t the people in each operation closer <strong>to</strong> the action, so better able <strong>to</strong> know<br />
their needs?<br />
In some instances this is true and, where required, we call on their expertise.<br />
However, we need <strong>to</strong> ensure we use ‘best practices’ across the Group <strong>to</strong><br />
maximise our purchasing power.<br />
Experience you bring <strong>to</strong> the table?<br />
I <strong>have</strong> 25 years’ experience in plastic packaging and I’m a qualified Cost and<br />
Management Accountant. I’ve spent time in senior management positions<br />
within Finance, as well as having held senior positions at various packaging<br />
companies.<br />
Does your work really save us money?<br />
Most definitely. The <strong>Astrapak</strong> Group spends in excess of R1.5 billion per annum<br />
in the area of controllable costs. Each 1% saving would add R15 million <strong>to</strong> the<br />
bot<strong>to</strong>m line.<br />
When not keeping tabs on our spending, what do you do <strong>to</strong> relax?<br />
I play golf and enjoy gardening.<br />
The Group’s organisational structure<br />
has been streamlined<br />
Group has been reorganised in<strong>to</strong> two divisions, Flexibles<br />
and Rigids, with those companies in Industrial now<br />
becoming part of the renamed Flexible unit. The name<br />
Alex White<br />
Barrier Films<br />
City Pack<br />
East Rand Plastics<br />
Knilam<br />
Packaging Consultants<br />
Pack-Line<br />
Peninsula Packaging<br />
Plusnet<br />
Saflite<br />
Tristar<br />
Ultrapak<br />
• Marco Baglione – chairperson<br />
• Manley Diedloff<br />
• Keith Watkins<br />
• Charles Muller<br />
• Geoff Cuttler<br />
• Henk de Klerk<br />
• Herman Jacobs<br />
• Craig Lowe<br />
• Robin Olbrich<br />
• Alan Payne<br />
Manley Diedloff and Marco Baglione<br />
serve on the main Board of Direc<strong>to</strong>rs<br />
and report on all matters <strong>to</strong> them.<br />
change from Films <strong>to</strong> Flexibles is in keeping with international<br />
terminology and the reduction in divisions emphasises our desire<br />
<strong>to</strong> increase focus as we grow in<strong>to</strong> the future.<br />
Flexibles Rigids<br />
Overseeing the activities of each business unit is a Divisional Board.<br />
Keith Watkins – chairperson<br />
Charles Muller<br />
Geoff Cuttler<br />
Henk de Klerk<br />
Herman Jacobs<br />
André Smit<br />
Deon van der Merwe<br />
Cinqpet<br />
Cinqplast Plas<strong>to</strong>p Denver<br />
Consupaq<br />
Hilfort Plastics<br />
JJ Precision Plastics<br />
Marcom Plastics<br />
Pak2000<br />
Plastech<br />
Plastform<br />
Plas<strong>to</strong>p Bronkhorstspruit<br />
Plas<strong>to</strong>p KZN<br />
Thermopac<br />
Weener Plas<strong>to</strong>p (changed from<br />
Euromatic Plas<strong>to</strong>p)<br />
The operations <strong>have</strong> also been arranged in<strong>to</strong> business units so they can extract the maximum efficiencies and synergies among<br />
like-focused product ranges.<br />
Flexibles – Coastal<br />
• Packaging Consultants<br />
• Pack-Line<br />
• Peninsula Packaging<br />
• Ultrapak<br />
PET Unit<br />
• Cinqpet<br />
• Hilfort Plastics<br />
• Plastech<br />
The<br />
operational<br />
buck s<strong>to</strong>ps<br />
at the Exco<br />
team<br />
Flexibles – Inland<br />
• City Pack<br />
• East Rand Plastics<br />
• Plusnet/Geotex<br />
• Tristar Plastics<br />
Rigids – Coastal<br />
• Consupaq<br />
• JJ Precision Plastics<br />
• Pak2000<br />
• Plas<strong>to</strong>p KZN<br />
Barrier Unit<br />
• Barrier Films<br />
• Knilam<br />
• Thermopac<br />
• Saflite<br />
Flexibles Rigids<br />
Keith Watkins – chairperson<br />
Charles Muller<br />
Craig Lowe<br />
Robin Olbrich<br />
Alan Payne<br />
George Toop<br />
Rigids – Inland<br />
• Alex White<br />
• Cinqplast Plas<strong>to</strong>p Denver<br />
• Marcom Plastics<br />
• Plastform<br />
• Plas<strong>to</strong>p Bronkhorstpruit<br />
• Weener Plastics<br />
ASTRAPAK NEWS ASTRAPAK NEWS 5
6<br />
The correct type<br />
and quantity-onhand<br />
of raw<br />
material is the<br />
corners<strong>to</strong>ne<br />
of efficient<br />
manufacturing.<br />
Thanks <strong>to</strong> Syspro,<br />
the process<br />
of managing<br />
this important<br />
resource has<br />
become much<br />
easier and more<br />
accurate.<br />
Accurate s<strong>to</strong>ck control, be it raw materials or finished goods, is a corners<strong>to</strong>ne of efficient production techniques, thanks <strong>to</strong> hand-held scanners and the Syspro enterprise<br />
management system this is now a breeze in most <strong>Astrapak</strong> operations.<br />
Syspro takes the hassle<br />
out of s<strong>to</strong>ck control<br />
‘It all starts with a bill of material,’<br />
says systems consultant Renée<br />
Kirkham. This bill – it’s called a BOM<br />
– lists quantities of all the materials<br />
required <strong>to</strong> produce a particular product,<br />
the machine needed <strong>to</strong> run the product<br />
on and the amount of time needed<br />
<strong>to</strong> run it.<br />
‘You can imagine, in our Group, there are<br />
thousands of these records,’ says Renée.<br />
‘Each one must be kept accurate and<br />
up <strong>to</strong> date because, <strong>to</strong>gether with the<br />
current s<strong>to</strong>ck on hand, other orders in the<br />
system, jobs currently planned and<br />
safety s<strong>to</strong>ck levels, that’s what the<br />
system uses <strong>to</strong> calculate the quantity<br />
of product required when the sales order<br />
is received.’<br />
The system determines if additional<br />
raw materials are required and can<br />
produce a purchase order at that point.<br />
Importantly, input costs are established<br />
right up front <strong>to</strong> ensure that product<br />
won’t be manufactured at a loss.<br />
S<strong>to</strong>ck management is another important<br />
aspect. All material should be controlled<br />
on a first-in, first-out (FIFO) basis, and<br />
Syspro generates picking slips <strong>to</strong> help<br />
with this.<br />
Reconciliation of theoretical s<strong>to</strong>ck<br />
levels with actual material in the<br />
warehouse is also a fundamental of<br />
good manufacturing, and daily cyclical<br />
counts <strong>have</strong> <strong>to</strong> be carried out. These are<br />
entered in<strong>to</strong> the system and a variance<br />
report showing the difference between<br />
system s<strong>to</strong>ck and physical s<strong>to</strong>ck is<br />
generated by Syspro for investigation.<br />
‘One area that was often forgotten<br />
was the scrap,’ Renée says. ‘Taking<br />
greater interest in this item not only<br />
raises awareness of trying <strong>to</strong> reduce its<br />
occurrence, but in the average plant<br />
it’s worth a substantial amount of<br />
money and needs <strong>to</strong> be looked after<br />
and reused.’<br />
As with any system, though, the quality<br />
of the information coming out is directly<br />
linked <strong>to</strong> the data entered throughout<br />
the capturing process. For this reason,<br />
it’s vital that absolutely everything – raw<br />
material, semi-finished and finished<br />
goods, consignment s<strong>to</strong>ck, consumables,<br />
engineering spares, scrap, inks, labels – is<br />
properly updated on Syspro.<br />
‘We <strong>have</strong>n’t yet completed the rollout<br />
<strong>to</strong> every operation but the savings<br />
experienced are already significant,’<br />
says Renée of the Syspro system.<br />
‘For example, in Pak2000, while sales<br />
increased significantly this year, the s<strong>to</strong>ck<br />
levels <strong>have</strong> only increased by 4%: this is<br />
because they’re using the MRP system<br />
<strong>to</strong> its potential and their s<strong>to</strong>ck levels on<br />
Syspro are correct.’<br />
Sandra’s song<br />
We are the family of Penpak.<br />
We now know what cleanliness is.<br />
We learned a lot what 5S is -<br />
Sort, Shine, S<strong>to</strong>re, we all agree.<br />
Roll-on the<br />
good times<br />
If you’re one of the increasing number of consumers<br />
who’ve ditched aerosol deodorant for roll-on, give a<br />
thought <strong>to</strong> the guys at Bronkhorstspruit because that’s<br />
where the perfectly shaped ball gliding smoothly<br />
around your armpit probably comes from.<br />
Weener Plas<strong>to</strong>p – formerly known as Euromatic<br />
Plas<strong>to</strong>p – is in the process of completing a massive<br />
technology upgrade <strong>to</strong> bring production and<br />
quality standards up <strong>to</strong> international benchmarks.<br />
‘We supply product <strong>to</strong> many local and international brands<br />
– including L’Oreal and Revlon, among many more – and<br />
consequently <strong>have</strong> <strong>to</strong> meet the most stringent manufacturing<br />
<strong>to</strong>lerances. The upgrade has seen the installation of fully<br />
electric Engel machines that use a patented injectionmoulding<br />
process <strong>to</strong> create zero-defect balls,’ says general<br />
manager Brent Grant.<br />
Weener Plas<strong>to</strong>p is now the largest manufacturer of roll-on balls<br />
for the personal-care industry in Africa. The company is a joint<br />
venture between <strong>Astrapak</strong> and Weener Plastik AG in Germany,<br />
one of the world’s premier manufacturers of roll-on balls and<br />
other plastic packaging.<br />
Sing, sing a song...<br />
Penpak’s Sandra Fortuin expresses herself in a<br />
particularly creative way – she writes songs. This<br />
one sings the praises of 5S training.<br />
Sandra Fortuin, a quality controller in the bag-making department<br />
of Penpak, recently underwent 5S training and was so inspired by<br />
the principles of world-class manufacturing that she immediately<br />
composed a song about her experience.<br />
General manager Deon van der Merwe asked her <strong>to</strong> sing her composition<br />
for Marco Baglione and the other direc<strong>to</strong>rs attending a budget meeting.<br />
Although Sandra was initially very nervous, enthusiasm and pride in being part<br />
of the Penpak family helped her <strong>over</strong>come her stage-fright, and she delivered<br />
a great performance, <strong>to</strong> the delight of her audience.<br />
We all begin <strong>to</strong> clean our place:<br />
No more dirt; what a pretty face!<br />
We can set our standards now.<br />
Surely, our bosses can be proud.<br />
Thank you, trainers, for your time;<br />
You really opened all our minds.<br />
We all know now what 5S is.<br />
That is the key <strong>to</strong> a world-class team.<br />
Nelson Mokoena, Evelyn Westcott and Annies Malete show off their excitement<br />
with the commissioning of a new technology welding machine.<br />
According <strong>to</strong> Brent, the state-of-the-art machines are not only<br />
highly precise and efficient but they operate <strong>to</strong> the most<br />
exacting environmental standards. They incorporate a<br />
patented water-filtration system and contribute <strong>to</strong> reducing the<br />
carbon footprint – an important environmental measure.<br />
‘This development is a significant achievement for a local<br />
company and will contribute <strong>to</strong> replacing roll-on balls that<br />
were previously imported. In addition, it has meant skills and<br />
technology transfer <strong>to</strong> South Africans, as employees <strong>have</strong> had<br />
<strong>to</strong> go <strong>over</strong>seas for training in Ireland and Austria.<br />
‘The lowly roll-on ball hardly seems <strong>to</strong> be at the leading edge of<br />
technology but, in fact, it is and we’re proud <strong>to</strong> be leading the<br />
South African charge on that front,’ concludes Brent.<br />
ASTRAPAK NEWS ASTRAPAK NEWS 7