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Guide to Service Agreements - FCM

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UNIT 23<br />

92 – <strong>Service</strong> Agreement Toolkit<br />

<strong>Service</strong> agreements and<br />

cost-sharing projects<br />

Water and sewer<br />

Gitanmaax First Nation and the Village of<br />

Hazel<strong>to</strong>n have been working <strong>to</strong>gether since<br />

the 1970s and are joint owners of the water<br />

and sewer systems that serve both communities.<br />

The water and wastewater system is<br />

divided, with Gitanmaax First Nation managing<br />

and owning the operations of the water<br />

treatment plant on the reserve, and the Village<br />

of Hazel<strong>to</strong>n managing and owning the<br />

operations of the sanitary sewer treatment<br />

plant on municipal land. They currently have<br />

an informal water and sewer agreement in<br />

place. These communities also cost share on<br />

extraordinary maintenance costs and capital<br />

improvements and are currently negotiating<br />

an agreement for a water treatment plant<br />

upgrade.<br />

Fire Protection<br />

The two communities also work <strong>to</strong>gether on<br />

several other community services, including<br />

a jointly run volunteer fire department. Each<br />

community owns its own fire trucks, and<br />

they both share fire protection services using<br />

22 trained volunteer fire fighters. The department<br />

is operated by two fire Chiefs with<br />

one Chief from each jurisdiction. This allows<br />

both communities <strong>to</strong> offer opportunities for<br />

the residents <strong>to</strong> work in fire protection services<br />

and ensures both communities feel a<br />

sense of ownership in providing the service.<br />

Transit<br />

Gitanmaax First Nation and the Village of<br />

Hazel<strong>to</strong>n also work on joint projects with<br />

the District of New Hazel<strong>to</strong>n and other<br />

First Nations in the Hazel<strong>to</strong>n area. They<br />

are participants in a multi-party agreement<br />

for regional transit services that serve the<br />

local First Nations, municipalities and<br />

outlying areas.<br />

Recreation<br />

The communities are also considering the<br />

possibility of jointly funding and operating<br />

a new arena that would serve the region in<br />

conjunction with several other local government<br />

entities and a non-profit association.<br />

Other shared services<br />

In addition <strong>to</strong> various service agreements<br />

and cost-sharing initiatives, the two communities<br />

provide services <strong>to</strong> their residents.<br />

<strong>Service</strong>s include a local hospital, one high<br />

school, several elementary schools, retail<br />

s<strong>to</strong>res, restaurants and a museum. With<br />

numerous connections established between<br />

the two communities, effective communication<br />

between community administrations<br />

is not only essential, it is also critical for<br />

effective service provision.<br />

Challenges<br />

Communication<br />

The administrations from Gitanmaax First<br />

Nation and the Village of Hazel<strong>to</strong>n have a<br />

joint management committee that meets<br />

on issues as they arise, although they strive<br />

<strong>to</strong> meet at least quarterly <strong>to</strong> maintain open<br />

lines of communication. The Gitanmaax<br />

First Nation also meets monthly with<br />

three other Gitksan communities <strong>to</strong> share<br />

information. In addition, each community<br />

holds its own meetings <strong>to</strong> plan events and<br />

share information. Although Gitanmaax First<br />

Nation and the Village of Hazel<strong>to</strong>n strive <strong>to</strong><br />

keep in <strong>to</strong>uch regularly, it can be challenging<br />

having the same council members attend all<br />

meetings.<br />

Long-term challenges include learning <strong>to</strong><br />

work through cultural differences in processes<br />

and management styles and adapting<br />

<strong>to</strong> changes in personnel. A change in administration<br />

can sometimes change the focus of<br />

priorities for a community and it may take<br />

time <strong>to</strong> develop a new working relationship.

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