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Technology<br />

DEA’s secure, centralized computer network, Firebird, which<br />

standardizes investigative reporting, case file inventories,<br />

administrative functions, and electronic communications, was<br />

successfully deployed to approximately 97% of DEA’s offices<br />

(domestic and foreign) by 2003. <strong>This</strong> was accomplished<br />

in part by the Small Firebird Initiative that provided full Firebird<br />

functionality to those DEA offices where the installation of<br />

the Firebird desktop was either cost prohibitive or a security<br />

issue. Only those offices with security or facilities related<br />

issues did not have Firebird connectivity. In addition, Firebird<br />

technical refreshment of all division network and shared servers<br />

was completed and the replacement of workstations was<br />

initiated.<br />

DEA was the first component in the Department of Justice to<br />

electronically transmit information through the Department’s<br />

Joint Automated Booking System (JABS) to the FBI’s<br />

Integrated Automated Fingerprint Identification System<br />

(IAFIS) through the Firebird Booking Station (FBS). FBS<br />

provides rapid identification of individuals under arrest or<br />

detention through automation of the booking process and<br />

electronic access to IAFIS, with an average response time of<br />

30 minutes; it minimizes duplication of data entry during<br />

booking; and it promotes data sharing of arrest records among<br />

Department law enforcement agencies and other authorized<br />

parties through an interface with the Nationwide JABS.<br />

Investigative Management Process and Case Tracking<br />

(IMPACT), an automated case management system, was<br />

developed to support DEA Special Agents, Intelligence<br />

Analysts, and Diversion Investigators in their daily case<br />

75<br />

management activities. IMPACT was designed to improve<br />

mission performance and achieve greater operational<br />

efficiency in the establishment, recording, accessibility, and<br />

analysis of information pertaining to DEA investigations. In<br />

2003, IMPACT was deployed as a pilot to the Phoenix and<br />

Miami Divisions with over 800 field users.<br />

DEA transitioned to a full, on-line Electronic <strong>File</strong> Room. All<br />

Investigative Reports from 2002 forward and millions of earlier<br />

records are available for full text search from the desktop<br />

of any DEA office with access to Firebird or SFI.<br />

Communication capabilities were improved through the use<br />

of Internet technologies and new trusted dial-up<br />

communication capabilities. A Web Architecture was<br />

developed and used to publish the Administrator’s<br />

Newsletter, providing improved access to information<br />

available on the DEA Website. In addition, by 2003, DEA<br />

was using the DOJ/FBI sponsored Law Enforcement Online<br />

(LEO) secure dial-up network to provide trusted access to<br />

and among federal and state law enforcement organizations.<br />

DEA implemented a Centralized Call Data Delivery system<br />

for intercepted cellular pen register data for the field. <strong>This</strong><br />

system enables each division to obtain cellular call data<br />

without the need to establish a dedicated connection to<br />

individual cellular companies, thus generating substantial cost<br />

savings to DEA.<br />

Laboratories

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