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Citizen Charter - Municipal

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7 Complaints regarding nonsweeping<br />

of roads<br />

8 Complaints regarding<br />

removal of debris<br />

9 Complaints regarding<br />

removal of blockages in<br />

Public Toilets<br />

Needed Cooperation from <strong>Citizen</strong>s<br />

24 Hours<br />

3 days from intimation<br />

24 Hours<br />

Do not throw wastes into open drains or streets<br />

Clean your premises and deposit wastes in the designated points<br />

before<br />

street clearance by conservancy staff<br />

Segregate house hold wastes as per guidelines<br />

Report non-clearance of garbage / debris to the designated authorities<br />

Keep your premises clean. Remove bushes and shrubs then and<br />

there.<br />

Prune trees abutting main streets and avoid obstruction to traffic and<br />

people’s movement<br />

Use public toilets / urinals properly. Avoid nuisance in open spaces /<br />

road<br />

margins<br />

Pay administrative charges and fees promptly<br />

Whom to Contact for Service Deficiency<br />

Details Designation with Phone<br />

Number<br />

Initial complaint Sanitary Inspector – 250337<br />

Second contact<br />

Third contact<br />

(If deficiency<br />

persists)<br />

Executive Officer - 250337<br />

Chairman - 250337<br />

Timings<br />

10.30 AM – 1.00<br />

PM<br />

3.30 PM – 5.00 PM<br />

3.30 PM – 5.00 PM<br />

10

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