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Citizen Charter - Municipal

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Response Time for Service / Grievance Redressal<br />

Details Time Schedule<br />

1. Issue of Application Form At Information Center on all<br />

working days on the spot<br />

2. Receipt of application with<br />

fees<br />

3. Intimation to the applicant<br />

regarding defects, if any noticed<br />

in the application<br />

4. After rectification of defects,<br />

issue of notice / chalan for<br />

remittance of fees<br />

At Information Center on all<br />

working days on the spot<br />

Within a week<br />

5. Issue of License 45 days<br />

6. Belated remittance of fees 25% Penalty<br />

Renewal of License<br />

Within 30 days from the receipt<br />

of application<br />

Issue of application form At Information center on all<br />

working days on the spot<br />

Receipt of application /<br />

remittance of fees<br />

Renewal of license Within 45 days<br />

<strong>Citizen</strong>s Cooperation Solicited<br />

At Information Center on the spot<br />

Avoid unauthorized running of trades or machineries without license<br />

Adhere to the license conditions scrupulously<br />

Obtain license / renewal of license without omission and promptly<br />

Remit the fees due promptly<br />

Do not encroach foot paths, streets by show casing the materials<br />

outside<br />

the shop<br />

Whom To Contact for Deficiency Of Service<br />

Details Designation with Phone Number Timings<br />

Initial Sanitary Inspector – 250337 3.00 PM – 5.00<br />

complaint<br />

PM<br />

Executive Officer - 250337<br />

Second<br />

3.00 PM – 5.00<br />

Chairman - 250337<br />

16

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