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Feedback of participants<br />

“We looked at us and the industry y<br />

through the eyes of our competitors<br />

and the marketplace. The world was<br />

really different and we began to<br />

understand why they sometimes<br />

didn’t do what we thought they<br />

might do.”<br />

”We were shocked... We learned a<br />

lot."<br />

”I have never understood why they<br />

never acted the way as we thought<br />

they would." would "<br />

Selection<br />

“We are now making our decisions<br />

quicker, better coordinated and a<br />

whole lot smarter”.<br />

”One sale - which would have been<br />

lost previously - played for this<br />

simulation." (CEO)<br />

A.T. Kearney 16/05.2008/20144m<br />

33

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