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Fiscal <strong>2010</strong><br />
Appendix - Selection <strong>of</strong> new clients<br />
On-site Service Solutions<br />
Corporate<br />
North America<br />
Abbott Pharmaceuticals, Barceloneta, Porto Rico, United States (1,790 people)<br />
BAE Systems, 6 new sites, United States (7,800 people)<br />
Bayer Inc., Toronto, Ontario, Canada (500 people)<br />
Broadcom Corporation, 5 sites, United States<br />
Cablevision Systems Corporation, 2 sites, United States<br />
California State Automobile Association, Walnut Creek, California, United States<br />
Colgate Palmolive, Morristown, Tennessee, United States<br />
Department <strong>of</strong> Agriculture / National Mobile Food Service, Corona, California, United States<br />
(2,500 people)<br />
Google Inc., 4 sites, United States (500 people)<br />
John Deere, 2 sites in Moline, Illinois, United States<br />
MySpace, Beverly Hills, California, United States (900 people)<br />
Panduit Corporation, Tinley park, Illinois, United States (2,000 people)<br />
Toyota, Georgetown, Kentucky, United States (7,000 people)<br />
Continental Europe<br />
Audi Hungaria Motor Kft, Gyor, Hungary (5,600 people)<br />
AVIA, 11 sites, East <strong>of</strong> France<br />
Axa Corporate Solutions, Paris, France (1,100 people)<br />
Bouygues Telecom - Tour Mozart, Issy-les-Moulineaux, France<br />
Carrefour, Brussels, Belgium<br />
Ceske aerolinie a.s, Prague, Czech Republic<br />
GDF SUEZ, La Defense, France (1,300 people)<br />
Immeuble Eureka, Nanterre, France (2,000 people)<br />
Immeuble Spallis, Saint-Denis, France (2,600 people)<br />
Itella, 4 sites (Helsinki, Vantaa, Oulu, Turku), Finland<br />
La Banque Postale, Paris, France (1,000 people)<br />
M.M.A. Mutuelle du Mans Assurances, 4 sites, France<br />
Malak<strong>of</strong>f Mederic, Guyancourt, France<br />
Ministerie VWS, Den Haag, Ne<strong>the</strong>rlands<br />
Natixis Arc de Seine, Paris, France<br />
Nokia, Copenhagen, Denmark<br />
Prisma Presse (Group new headquarters), Gennevilliers, France (900 people)<br />
Procter & Gamble, Csomor, Hungary<br />
RIE 103 Grenelle, Paris, France<br />
RIE Le Millénaire II, Paris, France<br />
San<strong>of</strong>i Aventis R&D, Massy, France (1,400 people)<br />
Société Générale Pole Paris, 9 sites, France<br />
Stifterverband für die Deutsche Wissenschaft, Bonn, Germany (1,300 people)<br />
Sweden Elektrolux, Stockholm, Sweden (600 people)<br />
November <strong>2010</strong>
Sweden SJ – Malarbanan, Stockholm, Sweden (Transport Cleaning Services)<br />
Wacker, 2 sites (Nünchritz, Freiberg) Germany (1,100 people)<br />
United Kingdom and Ireland<br />
HMRC, numerous sites across <strong>the</strong> United Kingdom<br />
Pilkington, 4 sites (Ormskirk, St Helens, Liverpool, Manchester), United Kingdom<br />
University <strong>of</strong> Stirling, Stirling, Scotland<br />
Latin America<br />
AkzoNobel, 3 new sites, Brazil (670 people)<br />
BBVA Continental, Lima, Peru (3,000 people)<br />
Clariant, 3 sites (Resende, Rio Janeiro - Duque de Caixas, Rio Janeiro - Suzano, Sao Paulo) Brazil<br />
and Chile (4,000 people)<br />
Clariant, 3 sites, Brazil (2,600 people)<br />
EMS, SP, Hortolandia, Brazil<br />
Fabricato Tejicondor, Bello, Antioquia, Colombia (3,500 people)<br />
Homecenter, 12 sites, Colombia<br />
Hyndai, Piracicaba, Sao Paulo, Brazil (2,200 people)<br />
Itaú Unibanco, Sao Paulo, Brazil<br />
Light Centro RJ, Rio de Janeiro, Brazil (500 people)<br />
Maxion, Cruzeiro, Sao Paulo, Brazil (4,000 people)<br />
Pirelli, 5 sites, Brazil<br />
Procter & Gamble, Santiago, Chile<br />
Sealed Air, Quilmes - Buenos Aires, Argentina (200 people)<br />
Votorantim, Lurín - Lima, Peru (1,000 people)<br />
Votorantim, São Miguel and Praça Ramos, Brazil (500 people)<br />
Rest <strong>of</strong> <strong>the</strong> World<br />
Alcatel-Lucent Shanghai Bell R&D Center, Shanghai, China (700 people)<br />
Bajaj Auto Limited, Pune, India (4,100 people)<br />
Bao Steel Group, 2 sites, Shanghai, China (13,000 people)<br />
China Energy Conservation and Environment Protection Group, Beijing, China<br />
(350 people)<br />
China Post, Beijing, China, (800 people)<br />
Commercial Aircraft Corporation <strong>of</strong> China, Ltd, Shanghai, China (300 people)<br />
Dongguan Van Shung Chong Steel Products Co., Ltd, Dongguan, China<br />
ExxonMobil Hong Kong Ltd, Hong Kong, China (150 people)<br />
FAW, 22 sites (Changchun, Tianjin, Chengdu), China (24,000 people)<br />
GMR, IBC Knowledge Park, Bangalore, India (2,000 people)<br />
Hindustan Unilever Garden, Mumbai, India (1,700 people)<br />
MNET, Johannesburg, South Africa (2,000 people)<br />
SAIC Group, 21 sites, Shanghai, China (34,450 people)<br />
Schaeffler Co., Ltd., Taicang, China (1,250 people)<br />
Shanghai Jahwa (Group) CO., Ltd, Shanghai, China<br />
Tata E-serve, Mumbai, India (4,000 people)<br />
Tata Motors, Ahmedabad, India (4,000 people)<br />
Toys R Us, 35 Retail Sites and 2 Commercial Sites, Australia<br />
Wuhan Heavy Duty Machine Tool Group Corporation, Wuhan, China (2,400 people)<br />
Appendix – Selection <strong>of</strong> new clients 2
Health Care and Seniors<br />
North America<br />
Abbott Northwestern Hospital, Minneapolis, Minnesota, United States (637 beds)<br />
Allina Hospital, 4 sites (River Falls, Wisconsin; Coon Rapids, Fridley and Minneapolis in Minnesota),<br />
United States (450 beds)<br />
Bridgewater Retirement Community, Bridgewater, Virginia, United States (502 beds)<br />
Cheyenne Regional Medical Center, Cheyenne, Wyoming, United States (222 beds)<br />
Concordia Lu<strong>the</strong>ran Ministries, Cabot, Pennsylvania, United States<br />
Healthcare REIT – Winchester, Chicago, Illinois, United States<br />
Jefferson Regional Medical Center, Pittsburgh, Pennsylvania, United States (328 beds)<br />
Kisco Senior Living, Carlsbad, California, United States (3,300 residents)<br />
Mount Sinai Medical Center, New York City, New York, United States<br />
Our Lady <strong>of</strong> Fatima Hospital, North Providence, Rhode Island, United States (262 beds)<br />
San Francisco General Hospital Medical Center, San Francisco, California, United States<br />
(477 beds)<br />
St. Vincent Infirmary Medical Center, Little Rock, Arkansas, United States<br />
Sunrise Hospital and Medical Center, Las Vegas, Nevada, United States<br />
Trident Regional Medical Center, Charleston, South Carolina, United States (281 beds)<br />
Continental Europe<br />
A.P.S.P. Civica di Trento, Trento, Italy (358 beds)<br />
Centre de Réadaptation Sainte Marie, Paris, France<br />
Centre Hospitalier - Saint Michel, France<br />
Centre Medico Chirurgical de l'Europe, Le Port Marly, France (251 beds)<br />
Clinica Juaneda, Mallorque, Spain (165 people)<br />
CSI Moises Broggi, Sant Joan Despi, Spain<br />
H. Juan Grande Jerez, Jerez, Spain (224 beds)<br />
Hospital General de Catalunya, Barcelona, Spain<br />
Imas Emili Mira, Santa Coloma de Gramanet, Spain<br />
Liberty Residence Club, Paris, France (100 beds)<br />
Polyclinique Saint-François, Groupe VITALIA, Desertines, France (248 beds)<br />
Universitatsklinikum Schleswig-Holstein Campus Kiel, Keil, Germany (2,250 beds)<br />
United Kingdom and Ireland<br />
North Staffordshire Hospital, Staffordshire, United Kingdom<br />
University Birmingham Hospital, Birmingham, United Kingdom (1,400 beds)<br />
Latin America<br />
Fondacion Favaloro, Buenos Aires, Argentina<br />
Hospital Gustavo Fricke, Viña del Mar, Chile<br />
Rest <strong>of</strong> <strong>the</strong> World<br />
BM Birla Heart Research Centre, Birla, West Bengal, India (600 beds)<br />
Sports & Leisure<br />
North America<br />
Luna Park at Coney Island, Coney Island, New York, United States (500,000 visitors a <strong>year</strong>)<br />
Continental Europe<br />
Crédit Agricole Domaine du Manet, Montigny-le-Bretonneux, France<br />
Appendix – Selection <strong>of</strong> new clients 3
Education<br />
North America<br />
Campus Village <strong>of</strong> Auraria - Denver, Colorado, United States<br />
Corpus Christi Hooks - Corpus Christi, Texas, United States<br />
Cranston Public SD, Cranston, Rhode Island, United States (11,161 students)<br />
Fort Wayne Community School District, Fort Wayne, Indiana, United States<br />
Houghton College, Houghton, New York, United States (1,423 students)<br />
Kansas State University, Manhattan, Kansas, United States<br />
Kwantlen University, 4 sites (Richmond Campus, Surrey Campus, Cloverdale Campus, Langley<br />
Campus), Canada (17,000 students)<br />
Middlesex County College, Edison, New Jersey, United States (8,366 students)<br />
Monroe Community College, Rochester, New York, United States (16,596 students)<br />
Nor<strong>the</strong>astern Oklahoma Agricultural and Mechincal College, Miami, Oklahoma, United States<br />
(2,026 students)<br />
Round Rock CC - Round Rock, Texas, United States<br />
Spartanburg School District 6, Spartanburg, South Carolina, United States (10,000 students)<br />
Thomas County School District - Thomasville, Georgia, United States (5,680 students)<br />
Troup County SD, La Grange, Georgia, United States (12,212 students)<br />
University <strong>of</strong> Michigan-Ann Arbor, Ann Arbor, Michigan, United States<br />
University <strong>of</strong> Washington - Seattle, Washington, United States (39,136 students)<br />
Vincennes Community SD, Vincennes, Indiana, United States (2,927 students)<br />
Vineland City PSD, Vineland, New Jersey, United States (10,000 students)<br />
Young Harris College, Young Harris, Georgia, United States (621 students)<br />
Continental Europe<br />
Comune di Cassano d'Adda, Milano, Italy (1,600 students)<br />
EDHEC, Lille, France (3,000 people)<br />
II kerulet oktatasi intezmenyei, Budapest, Hungary<br />
Katrineholms kommun, Katrineholm, Sweden (117,000 m²)<br />
Savonia, 2 sites in Kuopio, Finland<br />
Schools <strong>of</strong> Helsingborg city, Helsingborg, Sweden<br />
Schools <strong>of</strong> Segrate city, Milano, Italy<br />
United Kingdom and Ireland<br />
American International University, London, United Kingdom (700 students)<br />
Enterprise South Liverpool Academy, Liverpool, United Kingdom (1,100 students)<br />
Harris Federation, 7 sites, South London, United Kingdom (7,500 students)<br />
Kings Park Primary School, Wiltshire, United Kingdom (340 students)<br />
PPP Schools, 5 sites (Cork, Limerick, Kildare, Meath, Wicklow), United Kingdom (4,700 students)<br />
South Street Investment Management, 8 sites (Huddersfield, Sheffield, Lincoln), United Kingdom<br />
(3,700 students)<br />
Thames Valley University, 4 sites (Brentford, Ealing, Reading and Slough), United Kingdom<br />
(18,000 students)<br />
Latin America<br />
Pontificai Universidad Catolica, Porto Alegre, Rio Grande do Sul, Brazil (1,700 students)<br />
Rest <strong>of</strong> <strong>the</strong> World<br />
Guangzhou No. 86 Middle School, Guangzhou, China (1,500 students)<br />
Appendix – Selection <strong>of</strong> new clients 4
Justice<br />
Europe<br />
17 correctional facilities, France<br />
Latin America<br />
G2 – Establecimiento penitenciario, Ant<strong>of</strong>agasta – Concepcion, Chile (3,000 people)<br />
Remote Sites<br />
North America<br />
Mc Dermott DB 50 rig, Gulf <strong>of</strong> Mexico, United States<br />
Rowan Drilling, 2 rigs (Ralph C<strong>of</strong>fman and Bob Palmer), Gulf <strong>of</strong> Mexico, United States<br />
(1,000 people)<br />
United Kingdom and Ireland<br />
AMEC Process and Energy, Dunlin Alpha Rig, North Sea, Scotland<br />
Latin America<br />
Anglo American, Colina, Santiago, Chile (600 people)<br />
Anglo-American Laguna Seca – Colina, Santiago, Chile (450 people)<br />
Carhuacoto – Chinalco, Lima, Peru (600 people)<br />
Intesar, 3 sites between Comahue and Cuyo Regions, Argentina (320 people)<br />
MARSA (Mina Aurifera Retamas S.A.), 180 km East <strong>of</strong> Trujillo, Peru<br />
Mina de Fabrica (Vale Mining Site), Congonhas, Brazil<br />
MINERA ESPERANZA Pipeline Construction, Sierra Gorda, Chile<br />
Minsur, Tacna, Peru (460 people)<br />
Oleoducto Norperuano, Piura, Peru (300 people)<br />
Petrobras, Paulinia, Sao Paulo, Brazil (3,800 people)<br />
Proyecto Caserones (Lumina Copper), Copiapo, Chile (3,000 people)<br />
Proyecto Lobo Marte, Copiapo, Chile (135 people)<br />
Salobo Metais (Vale Mining Site), Marabá, Brazil<br />
SBM FPSO Espirito Santo, Vitoria, ES, Brazil (100 people)<br />
TDNSA-Obrador Crucero Catriel, Neuquen, Argentina (180 people)<br />
Rest <strong>of</strong> <strong>the</strong> World<br />
Al Rushaid Construction Co. Ltd, Jubail Camp phase 2, Saudi Arabia (2,000 people)<br />
Alcan Weipa/Rio Tinto, North Queensland, Australia (200 people)<br />
Baker Hughes, Luanda, Angola (Catering, Housekeeping, Laundry, Reception, Luggage services and<br />
Recreation services, 90 people)<br />
Baytur Abba, Saudi Arabia (2,250 people)<br />
Cultural Village, West Bay, Doha, Qatar (2,500 people)<br />
Descon Engineering, Habshan, United Arab Emirates (2,500 people)<br />
Hawk International for Yemen LNG, Marib, Yemen (Food Services, 2,000 people)<br />
Karara Mining Ltd., 2 sites (Karara and Lochada) Australia (1,800 people)<br />
Karazhanbasmunai, (KBM), Aktau, Kazakhstan (1,800 people)<br />
KSA BGP Arabia Company, Saudi Arabia<br />
Maaden Phosphate Company, Al Jalamid, Saudi Arabia (380 people)<br />
Mc Dermott Australia Pty., Bass Strait, Victoria, Australia (280 people)<br />
ORASCOM Construction Industries, El-Merk, Algeria (1,000 people)<br />
Premium Drilling / Aban Offshore, Deep Driller 1, East Coast <strong>of</strong> India (70 people)<br />
Punj Lloyd, Habshan, United Arab Emirates (1,300 people)<br />
SapuraCrest, Vessel LTS 3000, Malaysia (295 people)<br />
Appendix – Selection <strong>of</strong> new clients 5
Defense<br />
Teekay Petrojarl, 5 <strong>of</strong>f-shore vessels in Norway, <strong>the</strong> UK and Brazil (450 people)<br />
TOTAL, OTTO barge, Congo (300 people)<br />
Transocean, Dhirubhai Deepwater KG2 (Drillship), East coast <strong>of</strong> India, close to Kakinada, Andhra<br />
Pradesh State <strong>of</strong> India, India (180 people)<br />
Transocean, Discoverer India (Drillship), East coast <strong>of</strong> India, close to Kakinada, Andhra Pradesh<br />
State <strong>of</strong> India, India (200 people)<br />
Wea<strong>the</strong>rford, Rajasthan, India (90 people)<br />
United Kingdom and Ireland<br />
HMS Excellent, Portsmouth, United Kingdom (1,800 people)<br />
Royal Air Force Infrastructure, 6 sites (RAF Coningsby, RAF Leeming, RAF Leuchars,<br />
RAF Marham, RAF Norton, RAF Oldha), United Kingdom<br />
Rest <strong>of</strong> <strong>the</strong> World<br />
Ministry <strong>of</strong> Defense, 3 US Forces Camps (Arifjan Zone 1 DFAC, Ali Al Salem Air Base DFAC & Flight<br />
line Facility, Buehring DFAC), Kuweit (Food Services, 6,000 people)<br />
Motivation Solutions<br />
Europe<br />
Belgium<br />
Alliance International (meal Pass, 225 beneficiaries)<br />
Doosan Infracore Belgium (meal Pass, 150 beneficiaries)<br />
Hema België (meal Pass, 500 beneficiaries)<br />
Media Markt (meal Pass, 1,400 beneficiaries)<br />
Roeselare Hospital (meal Pass, 2,300 beneficiaries)<br />
Czech Republic<br />
Arcelor Mittal Ostrava (gift Pass)<br />
France<br />
CNES (home services Pass, 1,000 beneficiaries)<br />
CRCAM Sud Méditerranée (meal Pass, 600 beneficiaries)<br />
Kühne + Nagel (meal Pass, 1,500 beneficiaries)<br />
Ministry <strong>of</strong> Defense (home services Pass)<br />
Monaco Telecom (meal Pass, 430 beneficiaries)<br />
Nocibe (meal Pass, 2,000 beneficiaries)<br />
Steria (meal Pass, 3,200 beneficiaries)<br />
Xerox Working Council (meal Pass, 230 beneficiaries)<br />
Hungary<br />
Lear Corporation (meal Pass, 2,100 beneficiaries)<br />
Szemerey Transport (meal Pass, 650 beneficiaries)<br />
Waberer’s International (meal Pass, 2,300 beneficiaries)<br />
Italy<br />
Allianz Group (meal Pass, 4,500 beneficiaries)<br />
Appendix – Selection <strong>of</strong> new clients 6
Luxembourg<br />
Amazon (meal Pass, 130 beneficiaries)<br />
ArcelorMittal (meal Pass, 15 beneficiaries)<br />
BNP Paribas real Estate Management (meal Pass)<br />
Poland<br />
Company operating oil pipelines "Friendship" (gift Pass)<br />
Romania<br />
British American Tobacco (meal Pass, 500 beneficiaries)<br />
Emergency Clinic <strong>of</strong> Bucharest (meal Pass, 4,540 beneficiaries)<br />
Heineken (Incentive)<br />
Romanian Waters' National Administration (meal Pass, 3,700 beneficiaries)<br />
STX Tulcea (meal Pass, 1,300 beneficiaries)<br />
Takata Petri (meal Pass, 460 beneficiaries)<br />
Telecomunicatii CFR (meal Pass, 3,360 beneficiaries)<br />
Russia<br />
Procter & Gamble (gift Pass, 1,000 beneficiaries)<br />
Sberbank (gift Pass, 20,300 beneficiaries)<br />
TNT Express Worldwide (gift Pass)<br />
Slovakia<br />
Agentúra Manna (gift Pass, 3,500 beneficiaries)<br />
G4S Security Services (meal Pass, 2,150 beneficiaries)<br />
Pfizer (meal Pass, 200 beneficiaries)<br />
Spain<br />
DHL Express Services (education Pass)<br />
Kraft Food Spain Services (meal Pass)<br />
Puma Sports (meal Pass, 70 beneficiaries)<br />
Turkey<br />
Arikanli Holding (meal Pass, 1,400 beneficiaries)<br />
Borusan Holding (BMW Group) (meal Pass, 300 beneficiaries)<br />
Direct Marketing & PR (meal Pass, 200 beneficiaries)<br />
Henkel Chemicals Turkey (meal Pass, 250 beneficiaries)<br />
Starbucks C<strong>of</strong>fee Turkey (meal Pass, 1,200 beneficiaries)<br />
United Kingdom<br />
GE Aircraft Engine Services (childcare Pass, 20 beneficiaries)<br />
Latin America<br />
Brazil<br />
Brazilian Development Bank (food & meal Pass, 2,200 beneficiaries)<br />
CNH Latin America (Incentive, 1,000 beneficiaries)<br />
Consorcio Rio Melhor (meal Pass, 2,000 beneficiaries)<br />
Consortium Gasvap (food Pass, 2,100 beneficiaries)<br />
CORSAN (food Pass, 4,700 beneficiaries)<br />
Fundo Municipal de Saude (meal Pass, 3,500 beneficiaries)<br />
Global Village Telecom (food & meal Pass, 4,600 beneficiaries)<br />
Infraero (food & meal Pass, 1,200 beneficiaries)<br />
Norske Skog (food Pass, 1,500 beneficiaries)<br />
Appendix – Selection <strong>of</strong> new clients 7
Asia<br />
Sadia (Incentive, 150 beneficiaries)<br />
SAP Brazil (mobility Pass, 900 beneficiaries)<br />
Chile<br />
AKER Solutions Chile (meal Pass, 400 beneficiaries)<br />
L’Oreal Chile (meal Pass, 170 beneficiaries)<br />
Colombia<br />
Departamento Administrativo de Seguridad (working clo<strong>the</strong>s Pass, 10,500 beneficiaries)<br />
Departamento Policia Valle (mobility Pass, 200 beneficiaries)<br />
Dirección de Inteligencia Policial (DIPOL) (mobility Pass, 200 beneficiaries)<br />
Ecopetrol (food Pass, 1,100 beneficiaries)<br />
Metroseguridad (food Pass, 1,000 beneficiaries)<br />
Mexico<br />
Andamios (food and mobility Pass, 350 beneficiaries)<br />
Cultural Centres (food Pass, 1,650 beneficiaries)<br />
Health Services <strong>of</strong> Durango (food Pass, 2,000 beneficiaries)<br />
Mexico decentralized Public Organism (food Pass, 7,100 beneficiaries)<br />
Tec Design & Engineering (food Pass, 7,100 beneficiaries)<br />
Transportes Terrestres Almarvil (mobility Pass, 450 beneficiaries)<br />
Venezuela<br />
CADAFE (food Pass, 17,600 beneficiaries)<br />
Caracas Electricity (food Pass, 3,200 beneficiaries)<br />
City Hall <strong>of</strong> Mara (food Pass, 1,000 beneficiaries)<br />
IVIC (Instituto Venezolano de Investigaciones Cientificas) (food Pass, 1,700 beneficiaries)<br />
MARN (Ministerio del Ambiente de las Recursos Naturales) (food Pass, 4,650 beneficiaries)<br />
Seneca (food Pass, 600 beneficiaries)<br />
Technical Aeronautic Services de Zulia (food Pass, 600 beneficiaries)<br />
Víveres de Candido (food Pass, 1,000 beneficiaries)<br />
China<br />
Micros<strong>of</strong>t (meal Pass, 850 beneficiaries)<br />
Shanghai Jiang’An Central Hospital (gift Pass)<br />
Shanghai Metro Operations (gift Pass, 3,700 beneficiaries)<br />
India<br />
Accenture (meal Pass, 11,350 beneficiaries)<br />
Aricent Technologies (meal Pass, 2,000 beneficiaries)<br />
Computer Sciences Corp (meal Pass, 10,400 beneficiaries)<br />
Flextronics Technologies (meal Pass, 1,400 beneficiaries)<br />
Gujarat State Fertilisers and Chemicals (meal & gift Pass, 3,000 beneficiaries)<br />
Logica (meal Pass, 4,200 beneficiaries)<br />
Metlife India Insurance (meal Pass, 500 beneficiaries)<br />
PepsiCo India Holding (gift Pass, 7,500 beneficiaries)<br />
Symphony Services (meal Pass, 2,300 beneficiaries)<br />
Wipro Technologies (meal Pass, 600 beneficiaries)<br />
Appendix – Selection <strong>of</strong> new clients 8
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