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Custom Disk Image FAQ - General Dynamics Itronix

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How does Microsoft Windows activation occur with a custom image?<br />

If you are…<br />

…basing your custom disk<br />

image off of the original<br />

<strong>General</strong> <strong>Dynamics</strong> <strong>Itronix</strong><br />

OEM factory image<br />

…creating a custom image<br />

from scratch<br />

Then…<br />

Microsoft Windows will automatically self-activate because the<br />

OEM factory image contains an SLP product key.<br />

Computers from <strong>General</strong> <strong>Dynamics</strong> <strong>Itronix</strong>, like computers from<br />

other large manufacturers, come with two different Microsoft<br />

Windows product keys: an SLP Product Key and a COA Product<br />

Key.<br />

o SLP Product Key – this key is integrated into the OEM factory<br />

disk image and allows self-activation of the OEM factory disk<br />

image. This means that the end-user does not need to activate<br />

Windows. It does this by tying the OEM factory disk image to<br />

the <strong>General</strong> <strong>Dynamics</strong> <strong>Itronix</strong> motherboard.<br />

o COA Product Key – this is the product key that appears on the<br />

sticker on the bottom of the computer. Its primary purpose is to<br />

visually indicate that the OEM computer has a valid Microsoft<br />

Windows license. Each computer has a unique COA Key. The<br />

COA Key is a valid product key, but its use is limited, especially<br />

since the OEM factory disk image will self-activate using the<br />

SLP Key. The COA Key can only be used to activate an OEM<br />

version of Windows (not a retail version). It can only be used to<br />

activate the version of Windows specified on the sticker (i.e.,<br />

Windows Vista). It can only be used to activate one computer.<br />

It requires manual activation over the phone.<br />

Refer to your Microsoft Volume Licensing or Enterprise Agreement<br />

for information on product keys and activation.<br />

Note: The product key on the OEM COA sticker on the bottom of<br />

the computer has limited value if creating a custom image from<br />

scratch. See information on the COA Key above.<br />

What other best practices do you recommend when creating a custom<br />

image?<br />

• Below are some additional best practices that you might find helpful. These are in addition to<br />

those mentioned above in:<br />

o If I want to create my custom disk image based upon the original OEM factory image,<br />

what is recommended?<br />

o If I want to create my own custom disk image from scratch, what is recommended?<br />

• Note: the information below refers primarily to Windows XP, although Windows Vista would<br />

be similar.<br />

2009.02.19.GD8000 Copyright © 2008-2009 <strong>General</strong> <strong>Dynamics</strong> <strong>Itronix</strong> 16

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