US Airways Center Live Nation RFP Response - City of Glendale

PERSONNEL PLAN
STAFFING PLAN
FOR OVERALL MANAGEMENT OF THE ARENA.
As the Arena Operator, we will be able to leverage our senior leadership and
centers of excellence to deliver events and management of the Arena. This will
offer the opportunity to share resources and create financial and operational
efficiencies in administration.
EVENT STAFFING PLAN
FOR EVENTS AT THE ARENA.
The Arena Operator will establish specific staffing plans for events after a full
analysis of the Arena’s operational needs. We expect to staff security, guest
and suite services, ticket office, parking, and other pertinent event positions.
Because we manage events staffing for multiple locations, employees benefit
from opportunities to work year round at a variety of locations/venues. This
currently helps us retain staff, simplify training and therefore enhance the guest
experience. This benefit will extend to the management of the Arena.
EMPLOYEE RETENTION
PROVIDE A PLAN FOR MAINTAINING AND
RETAINING CURRENT EMPLOYEES.
Our goal is to make this transition as seamless as possible. Our Human
Resources team will meet with the Arena management staff to conduct a
talent assessment of current employees and determine staffing needs. We
understand these transitions can be stressful for teams so we will engage quickly,
communicate often and work to retain high-performing critical staff.
RESPONSE TO REQUEST FOR PROPOSAL
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