A4C job description template - Hays

JOB DESCRIPTION
JOB DETAILS
JOB TITLE:
Director Programme Management Office
BAND: 9
HOURS OF WORK: 37.5
LOCATION:
SPECIALTY/DEPARTMENT:
ACCOUNTABLE TO:
RESPONSIBLE TO:
Queens Hospital
Programme Management Office (PMO)
Director of Finance
Executive Team
1. JOB PURPOSE
This is a trust wide post to support the organisation in identifying and delivering a
challenging portfolio including BHRUT’s Cost Improvement Programme (CIP) and
Transformation Programme. This will include both leading and governing major
programmes of work across the organisation with the aim of ensuring clinical
sustainable and financially viable services.
The role includes the following responsibilities:
Lead the Programme Management Office (PMO) and oversee monitoring and
accountability of 1) The Trust’s Cost Improvement Programme (circa £20m
per annum) and 2) All majors transformation projects within the Trust;
Drive innovation and ideas generation within the Trust taking an active role in
developing new programmes to improve efficiencies;
Develop and implement a programme management framework that provides
the basis for effective and sustainable improvement across the Trust;
Providing a source of expert advice to the Trust Board, Executive Directors
and Senior Managers on CIP, Transformation and Programme management.
The post holder will be an acknowledged programme manager and have specialist
knowledge in innovative and improvement programmes, with proven experience of
delivering tangible financial and productivity benefits.
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Organisational Position
2. RELATIONSHIPS
The post holder is expected to establish and maintain positive interpersonal
relationships with other staff members characterised by trust, mutual respect, and
open, honest communication.
Internal Relationships
The postholder will enable delivery of CIP and Transformation across 11 Clinical
Directorates and 7 Corporate functions. The postholder will work with clinical and
managerial stakeholders to deliver the required outcomes of the Cost Improvement
Programme and Transformation Programme.
External Relationships
Externally the postholder will work with the ONEL cluster and the CCGs to align and
deliver key pieces of Transformation that cross organisational boundaries.
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3. CLINICAL / OPERATIONAL RESPONSIBILITIES
I) Cost Improvement Programme specific
Direct and drive the identification, planning and delivery of BHRUT’s Cost
Improvement Programme in conjunction with the Finance department, holding
directorate/corporate managers accountable for delivering the required
outcome(s) and realisation of their associated benefits.
Provide relevant data analysis and benchmarking from external organisations
to assist with setting appropriate trajectories and targets.
Complete complex analysis to enable trust wide and directorate specific
financial opportunities to be identified, planned and delivered.
Provide flexible targeted delivery support to clinical and managerial leads to
help them deliver their CIPs. The post holder will be expected to
challenge/support managers and clinicians and be able to influence senior
colleagues within the organisation that are not line managed by this post.
Chair/Deputy Chair (dependent on Director of Finance attendance) weekly
directorate accountability meetings to drive the delivery of the CIP Programme
and identify risks to delivery, agreeing and overseeing mitigating actions.
Audit the delivery of the CIP programme (using the financial tracker) at a
scheme level on a weekly basis and take responsive action to ensure financial
delivery reflects the agreed financial plan.
Ensure all CIP schemes are RAG assessed against agreed criteria for project
planning, clinical risk and financial risk prior to their approval. Facilitate
agreement and delivery of actions to move any agreed schemes with ‘red’ or
‘amber’ scores to a ‘green’ rating.
II) Transformation Programme specific
Direct and lead BHRUT’s Transformation Programme, taking personal
accountability for its outcome(s) and the realisation of the associated benefits.
Understand the strategic aims and long term vision for transformation so as to
ensure all on-going and upcoming improvement programmes are focused
toward this and play a significant part in enabling the Trust to become a cost
effective provider of high quality care.
Provide transformational leadership, promoting idea generation and leading
on innovative solutions that improve the patient experience and generate
efficiencies.
Analyse complex performance data and clinical/non clinical pathways to
diagnose and plan strategies that will lead to improved performance.
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Be a key link for the development and sharing of new ideas with external
stakeholders (Commissioners and other Trusts).
III) CIP and Transformation
Provide leadership and expert advice on CIP and Transformation that will be
required to deliver financial and quality performance indicators;
Establish the PMO as a key enabler of BHRUT’s Cost Improvement
Programme and Transformation Programme;
Facilitate effective timely resolution of strategic issues and interdependencies
blocking progress in programme delivery.
Manage the Programme Management Office Staff and information systems
ensuring the quality of the content and outputs from these systems. Ensure
these outputs are consistent and reconcile with core Trust performance and
financial information systems
Manage the PMO’s governance arrangements for CIP and Transformation
including standard acceptance criteria, clinical risk assessment and standard
reporting frameworks (milestone tracking, KPIs, risks);
Ensure that the projects and financial savings do not have a detrimental effect
on the operational business and performance of the Trust. Provide a
mechanism to ensure that all major projects/CIPs have been approved by the
clinical assurance panel.
Support the annual business planning process, ensuring key areas of CIP and
Transformation (including QIPP) are agreed with the PMO role defined;
Support pre-project planning and the development of business cases with
Directorates for submission to TEC
Research best practice and new ways of working and translate these into
practical implementation strategies for agreed priority areas.
Commission and undertake audit reviews both during the programme and
following programme closure (CIP and Transformation) that formally assess
the programme’s continued alignment with its objectives, capability of delivery
and measurable achievement of benefits
IV Communication
Ensure senior management receive robust, timely management information
that will provide sufficient information to support informed decision-making.
Produce monthly executive reports and other presentations as requested by
the Executive team and Trust Board;
Report to the Trust Executive Committee (TEC), the Trust Board and NHS
London on progress with CIP and Transformation across the Trust;
Lead the interface with senior stakeholders and deliver effective interfaces
and communications to all stakeholders;
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Ensure communication is appropriate for target audiences. Make
recommendations and present findings at all levels throughout the Trust and
to external partners as required.
Maintain and promote an effective communication strategy, to ensure that all
stakeholders are fully informed and engaged in proposed changes.
Identify, involve and incorporate the views and needs of patients, the public
and stakeholders and ensure their voices are evident in all stages of the work.
V
Human resource management
Take full line management responsibilities for the allocated team including;
managing sickness and absence, grievances, disciplinary issues, delivery of
training, recruitment and retention of staff.
Ensure the PMO’s delivery support resource achieves maximum beneficial
effect, by allocating it according to the greatest need/benefit and ensuring the
skills provided match those required.
Support the development of the skills and abilities of the PMO team and
ensure links with other teams, to encourage knowledge sharing and learning
about transformation, innovation and improvement.
Design and deliver a Trust wide skills transfer programme including
competency training and a PMO rotational programme for Directorate staff;
Any other duties within the scope of the post and appropriate for the grading may be
assigned from time to time with the post-holder.
4. POLICY, SERVICE, ORGANISATIONAL AND PROFESSIONAL
RESPONSIBILITIES
Responsibility for development and implementation of trust wide programme
management framework
Responsibility for development and maintenance of Programme Management
Office Operational policy
5. PERSONAL DEVELOPMENT
All staff are required to be appraised by their line managers at least once a year at a
personal development review meeting where progress made over the last year is
discussed and agreed. Focus on the following year’s departmental and personal
objectives will be identified, discussed and agreed. Where necessary, help and
support will be provided and development opportunities agreed in line with service
provision and knowledge and skills competency framework.
Mandatory Trust Responsibilities
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AMENDING THE JOB DESCRIPTION: This is a newly created role and it is
expected that as the organisation develops and changes, it may be necessary to
vary the tasks and/or the responsibilities of the postholder. This will be done in
consultation with the postholder and it is hoped that agreement can be reached to
any reasonable changes.
CONFIDENTIALITY: The post holder must at all times maintain a complete
confidentiality of the material and information that they handle. Any matters of a
confidential nature, or in particular, information relating to diagnoses and treatment
of patients and individual staff records must not, under any circumstances, be
divulged or passed on to any unauthorised person or persons. The postholder must
respect patient named confidentiality in keeping with “Caldicott principles”.
DATA PROTECTION: The postholder must at all times respect the confidentiality of
information in line with the requirements of the Data Protection Act. This includes, if
required to do so, obtain, process and/or use information held on a computer in a fair
and lawful way, to hold data only for the specified registered purposes and to use or
disclose data only to authorised persons or organisations as instructed.
POLICIES and PROCEDURES: The postholder will be expected to comply with all
statutory legislation, Trust Financial Framework Guidance and approved national
and local policy. The postholder is also expected to be aware of the Trust’s Risk
Management Strategy which includes the responsibilities placed on them by the
Health & Safety at Work etc Act (1974) and the Clinical Governance Framework. All
employees are expected to comply with all Trust Policies and Procedures.
GENERAL: The postholder will be expected to comply with all statutory legislation,
Trust Financial Framework Guidance and approved national and local policy.
The postholder will be expected to be responsible for his/her continuing professional
development and to take a proactive approach to maintaining personal and
professional effectiveness in an evolving role.
The duties and responsibilities described in this Job Description are intended to be
indicative but not exhaustive of the responsibilities of the postholder. As the Trust
develops, the requirements of the job may change and the postholder is expected to
adapt to these changes.
HEALTH AND SAFETY: Employees must be aware of the responsibilities placed on
them by the Health & Safety at Work etc Act (1974) to ensure that the agreed safety
procedure is carried out to maintain a safe environment for the other employees and
visitors.
INFECTION CONTROL: Employees must be aware of the responsibilities placed
upon them by The Health Act (2007) to ensure they maintain a safe, infection free
environment. This includes the knowledge and understanding of the management of
infected patients and the principles of Standard Infection Control Precautions
including the correct technique for Hand Washing and the appropriate use of
Personal Protective Equipment (PPE)
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EQUAL OPPORTUNITIES POLICY: The Trust operates in a multi-ethnic area. All
members of staff are expected to take into account equalities in all areas of work.
All employees are expected to abide by the Trust’s equal opportunities policy, failure
to do so could result in disciplinary action up to and including dismissal.
Date: 05/04/13
Prepared By: PMO Office
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Person Specification
Post Title: Director Programme Management Office Grade: 9 Review
Date:
Speciality Programme Management Office Division Corporate
Org Name
Barking, Havering & Redbridge University Hospitals NHS Trust
Selection Criteria Essential Criteria Desirable Criteria Means of Assessment
EDUCATION/
QUALIFICATIONS
Educated to degree level or equivalent
Management qualification or equivalent
experience at a senior level
Project/Programme
Management qualification
Application
Post graduate education to masters level or
equivalent experience in an area relevant to
transformation and service improvement
Evidence of significant personal development
through formal courses and/or experience
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Selection Criteria Essential Criteria Desirable Criteria Means of Assessment
SKILLS/
ABILITIES
EXPERIENCE
Able to innovatively contribute to the
development of cost improvement projects
Excellent interpersonal and communication skills
Strong motivational, influencing and negotiating
skills and proven experience of success with
clinicians, directors, external organisations and
stakeholders
Knowledge and applied understanding of the
context and challenges of leaders in the NHS
Ability to deal with large volumes of information
and draw out key themes and be able to present
complex numerical information succinctly
Excellent use of IT programmes (Word, Excel
and PowerPoint)
Excellent analytical skills-ability to analyse
complex data and design data systems
Minimum of five years senior manager
experience
Experience of programme management and
the requirements of a successfully running
Programme Management Office
Knowledge of service improvement tools and
techniques
Knowledge of the principles of change.
Experience of leading a team
Sound understanding of
NHS financing
NHS/health organisation
experience at a senior
manager level
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Selection Criteria Essential Criteria Desirable Criteria Means of Assessment
PERSONAL
QUALITIES
Proven management qualities
Creative, imaginative and challenging
Diplomatic and able to engage with
people in a positive, encouraging way
Ability to prioritise/organise work load
Adaptable, flexible and innovative
approach to work
Good personal insight to strengths of
self and team and an ability to work
under pressure and meet deadlines
Ability to work effectively with peers to
create consensus and agreed direction.
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