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M ESSAGE FROM THE DEAN
Greetings! I wish to take advantage of this issue of
ILR Connections to update you on an initiative to which
my staff and I have devoted considerable time and
attention over the last several months. In conjunction
with an ongoing University initiative to
examine Cornell’s Land Grant mission
that began in 2001, we have devoted substantial
consideration to our own piece of that mission through
ILR Extension. As part of the University process, a Land
Grant report on ILR Extension was issued which included a
number of suggestions that the School is implementing.
The importance of our extension and outreach
programs cannot be underestimated. In this context, we
highlight public service as the theme for this issue of ILR
Connections. The Extension Division is the key institutional
mechanism the School has for its public service. Its work is
on the cutting edge of what is happening in the workplace
around the state and the world.
In this issue Associate Dean Ron Seeber pens an
article (see page 21) that details the Extension/Land Grant
Review and the restructuring of the Extension Division. You
will also find a number of articles relating to the service ILR
provides to the people of New York State and beyond.
Thank you for all of your help and assistance to the
School. It makes a real difference.
My best to you all,
parents students
alumni
faculty
friends
staff
ILR website:
www.ilr.cornell.edu
Cornell News website:
www.news.cornell.edu
Photo of Edward Lawler by Frank DiMeo
All photos by Dewey Neild © Dewey Neild
Photography unless otherwise indicated.
A publication
for alumni
and friends
of the School
of Industrial
and Labor
Relations
at Cornell
University
Spring
2 0 0 3

ILR Launches Study with New York City Firefighters Union
This past fall ILR made television and newspaper headlines in metro
New York when the Smithers Institute for Workplace Studies (IWS)
announced they would undertake a major study examining the work,
well-being and quality of life of New York City firefighters. The IWS
has conducted many groundbreaking studies, including an ambitious
in-depth exploration of workplace risk factors associated
with drinking among employees. This new study, however,
prompted national attention. Eight TV stations and seven newspaper
organizations covered the press conference announcing
the story, catapulting the small institute at 34th and Madison into
the spotlight for several days. It seems that September 11 is still present
enough in our collective conscience that we recognize the importance
of researching the effects of stress and trauma on a group that is considered
heroic.
Samuel Bacharach,
McKelvey-
Grant Professor of
Labor Management
Relations at the ILR
School and director
of the IWS, is
quick to assert that
although September
11 is an underlying
factor, the study will
go beyond looking
at the effects of that
specific event to get
a broader picture of
the issues of concern
for firefighters. The
areas that the study
is covering include:
stress, trauma, communication,
relations
at work, peer
support, retirement,
workplace culture,
work-family conflict,
and substance
abuse. “It is hoped
that the data accumulated
in this study
Cornell University
will help labor, management, and all relevant
parties develop a better understanding of
the specific problems and needs of firefighters,”
said Bacharach.
The study is being conducted with the
cooperation of the Uniformed Firefighters
Association of Greater New York, an 8,500-
member organization headed by Stephen
Cassidy. “The firefighters union is honored
that the number one-ranked labor school in
the US and some
of the finest minds
in the world of
researching workplace
stresses have
come to the table
and offered their
services to aid our
firefighters,” Cassidy
commented at
the press conference.
“Since September
11, many
people have wanted
to study the firefighters,
but this is
the right team. Not
only did they bring
the resources to
do this study, but
Professor Bacharach
and his people
bring real expertise
and integrity.”
Several thousand
firefighters
have been surveyed,
and a report
on the data is expected
this year.
“Being a New York City firefighter is a very
difficult, dangerous and stressful job. We
have to get beyond the romantic notion of
firefighters somehow being invincible and
get a real understanding of what they go
through day in and day out,” said Cassidy.
“We expect that the information learned
from this study will be vital as our firefighters
and this department move into the future.”
Institute for Workplace Studies Director Samuel
Bacharach takes questions at the press conference
announcing ILR’s study in partnership with the
New York City Firefighters Union.
IWS in the

ILRAA Chapter Events
On October 22, 2002, the New Jersey
Area ILR Alumni Chapter held a
reception hosted by Dean Burrell ’77
and Steve Ploscowe ’62 at the law offices of
Grotta, Glassman & Hoffman, PA in Roseland,
NJ. Twenty-five alumni and friends of the ILR
School gathered for a relaxing, informal
reception. Special guest Dean Lawler provided
a brief update on the School. Many thanks
to Dean and Steve for their involvement.
William Kilberg ’66 at Gibson, Dunn &
Crutcher, LLP hosted twenty-seven ILRies
in the Washington, DC, area on October 24,
2002, for an evening reception with Dean
Lawler. The Washington Area ILR Alumni
Chapter is moving ahead at full speed planning
future alumni events. Please contact
Sam Rosenthal ’73, chair of the ILRAA
Washington, DC, chapter, if you are interested
in helping to coordinate an event or have
suggestions for future events.
The Cornell ILR Westchester/Fairfield
Alumni Association and the Hudson Valley
IRRA held a dinner program on November
14, 2002, exploring Health Insurance: A Major
Issue in Negotiations, in Fishkill, New
York. The speaker, John Maloney, president
of John Maloney Associates, spoke to the
crowd of approximately forty guests. John is
a consultant under Taft-Hartley for the administration
of health benefits under union
contracts. Marion Zinman ’62, Westchester/
Fairfield Chapter Chair, is currently coordinating
additional events to be co-sponsored
with the Hudson Valley Chapter of the IRRA.
Go Big Red! On Saturday, January 25,
2003, ILR alumni and friends from across
Central New York attended a pre-hockey
game tailgate dinner in Ives Hall with Dean
Lawler and Associate Dean Bob Smith. The
third annual Central New York ILR Dinner
and Hockey Game Night proved a great success
with a record number of forty-eight
guests. Ithaca Chapter Chair Bob Chabon
’52, briefed the audience on this year’s men’s
hockey team and their quest to reach the
Frozen Four during dinner. Afterwards, the
team triumphed over St. Lawrence 5-2.
While the students in Ithaca dream
of warmer temperatures, ILR alumni and
friends lucky enough to be in Boca Raton,
Florida gathered together on February 6,
2003, for their annual dinner event. Dean
Lawler traveled to Boca to join South Florida
Alumni Chapter Chair Allan Weitzman ’70
and twenty additional alumni and friends
of ILR for a very lovely dinner at the Boca
Grove Golf and Tennis Club.
ALUMNI NEWS
Professor Harry Katz
Tours the Midwest
On December 5 and 6, 2002, Professor
Harry Katz, the Jack Scheinkman
Professor of Collective Bargaining,
traveled to Cleveland and Detroit to visit
with ILR alumni. About fifteen alumni and
friends attended a Thursday evening event
in Cleveland, which was organized by Seth
Brisken ’90. The event, held at the Hilton
Gateway, included dinner and remarks by
Professor Katz. His talk focused largely on
the direction of labor-management relations
in the manufacturing industry. The crowd
had many questions about happenings on
Detroit ILR luncheon attendees
External Relations
Bill (William J. Jr.) Dewitt ’47 talks with External
Relations staff during the Detroit luncheon event.
campus, including results of the recent vote
on graduate student unionization.
Twenty alumni came out to the Dearborn
Inn in Detroit for lunch with Professor Katz
on Friday. His talk on labor-management
relations led to a lively question and answer
session and discussion among the audience,
owing largely to the event’s proximity to the
headquarters of the automotive industry’s
“big three” and their representation in the
audience. Guests found the event very informative.
Both areas have expressed an interest in
having more visitors from ILR in the future.
We hope to accommodate this enthusiasm.
External Relations
1

Joan Parker ’70, M.S. ’73, Ph.D. ’74
Self-employed, private practice as a labor and employment arbitrator and mediator
Tom Parker
ROAD TO ILR: As a senior in high school,
I took an advanced social studies course
with a teacher who was very active in the
New York State Teachers’ Association (now
NYSUT). He told me we were on the threshold
of an explosion in the world of work,
that public employees would soon gain
the right to organize into unions, and that
extreme political agendas. I was a traditional
girl, and yet I recognized that my life and
future, as well as those of my peers, were
being shaped by world affairs and by our
government’s policies. Thus, I did become
involved in the anti-war movement.
TAKE-AWAY: I have never regretted my
decision to major in industrial and labor
relations. Even when I was at Cornell, I never
thought twice about it. I knew I was preparing
to do something meaningful and rewarding.
You can’t get through ILR without an appreciation
of how hard you have to work. I did
work hard, and the discipline, dedication, and
perseverance paid off. I am particularly appreciative
of the ILR School for giving me the
education and the skills to enter into a field
that tradionaly had been off-limits to women.
ALUMNI NEWS
legislation was pending in several
states which would bring a new
dimension to labor relations. He
predicted that more and more
women were going to be needed in
leadership roles in both public employment
and private industry. At the time, I had been
applying to other Ivies and was thinking
about a major in English. I was also invited to
apply to a six-year Ph.D. program at Cornell
and was accepted. When I visited ILR and
learned about the school, I thought I died
and went to heaven! It confirmed everything
my teacher had said, and I was inspired. I
therefore switched my application from the
Ph.D. program to the ILR School.
MEMORIES: I was at Cornell during a very
troubled time—during the Vietnam War and
the assassinations of Robert F. Kennedy and
Martin Luther King. I had led a somewhat
sheltered life and these events forced me to
confront global issues and for the first time
I was questioning, too. I was troubled by the
upheaval and by what I saw as lawlessness,
but at the same time felt awakened that as
a young adult I could make a difference. It
was a tumultuous era at Cornell and it was
hard to stay focused, especially around the
time of the Willard Straight Hall takeover. I
was saddened about the violence and about
how some people used Cornell to promote
Alumni
spot
light
2
DEVELOPMENT IN THE FIELD:
The ILR School promised and delivered!
In my own very small way,
I wanted to be like Jean McKelvey,
arbitrator and academic, and to
a certain extent I followed in her
path. After a stint with a government
agency, I taught at the Rutgers
Institute of Management and Labor Relations
between 1976 and 1989, for several years
serving as Director of its masters degree
program in Industrial Relations and Human
Resources. I became an adjunct when my
arbitration practice exploded, but still enjoy
teaching at Rutgers several times a year.
Without doubt, ILR prepared me with invaluable
training for my roles as both a neutral
and educator—training I rely on to this day.
LOOKING FORWARD: I hope that New York
State will continue to fund the School in
accordance with its statutory mandate so
that ILR can continue to fulfill its mission.
I would like to see the School maintain its
prominence in teaching and research. While
I perceive a drift in the School away from
classic industrial and labor relations, I attribute
it, in part, to changing times—today
less than 15% of the American work force is
unionized. However, labor-management relations,
including dispute resolution, remains
an essential, indeed foundational area of
study. It should accompany ILR’s programs
in human resoure management and remain a
strong part of the School’s curriculum.

ILR Hosts Panel on Sports
Arbitration in NYC
An enthusiastic group of ILRies gathered
at the Roosevelt Hotel in New
York City on February 27 for an
informal reception and panel discussion on
collective bargaining and arbitration in professional
sports. The ILR Alumni Association
and the School co-hosted more than 110 ILR
alumni and special friends for this informative
program, including twelve students currently
enrolled in higher level ILR collective
bargaining classes with ILR Professors Ron
Seeber and Jim Gross.
The crowds turned out to see a panel
moderated by Professor Jim Gross, featuring:
Joan Parker ’70, an arbitrator with
the National Hockey League and National
Hockey League Players Association; Robert
Manfred ’80, executive vice president of labor
and human resources for Major League
Baseball; and William “Buck” Briggs (CALS
’76), assistant general counsel for the National
Football League Management Council. The
participants discussed their involvement in
sports arbitration and recounted their arrival
at their current roles. Joan mentioned that
she read Hockey for Dummies cover to cover
prior to her interview with the NHL and PA.
Happily, her interviewers were more focused
on her arbitration skills—her knowledge
of systems, issues and procedures. Buck
started out on the labor side and switched
to management in 1995 after an interview
with the general counsel. Rob joked about
his expertise and the popular appeal of his
profession, saying that the only thing he
is ever asked to speak about is collective
bargaining and professional sports. “Maybe
that’s the only thing they think I know
about.” Panelists also touched on the common
elements of their careers and what they
believe to be the big differences between the
collective bargaining agreements in their
sports, and the recent history of their
contract negotiations, economics, the
significance of public relations, and the
unique interface between labor law and
anti-trust legislation.
All three panelists offered advice
to students in the audience and others
hoping for a career in sports arbitration.
Their collective recommendations
emphasized that students should not
expect to leap full-blown into the profession,
which is extremely demanding
and competitive; they should think
hard and write carefully; work hard,
stay involved and aware; and be a
Brian Berke
good arbitrator before you become a sports
arbitrator. Panelists fielded questions from
the audience on issues such as generating
and sharing income, defining the role of star
players during contract negotiations, detailing
concerns regarding pricing the average
fan out of the market, and salary caps,
among others.
The feedback on the event encourages
similar programs in the future. Graham
Schell ’04 indicates, “I really enjoyed it and
feel it was both useful and very encouraging.
It is nice to see that ILR has such a strong
group of alumni who are willing to take time
out of their busy schedules to participate in
such an event, both as experts and as audience
participants. I look forward to more of
these type of events, both as an undergrad
and in the future as an alumnus.”
Young ILR Alumni Share
Experiences With Students
by Carolyn Jacobson ’72
Six recent ILR graduates shared their
advice and observations on “Transitioning
from ILR to Work” with students and
alumni at a panel discussion held at the ILR
New York City Extension Office on January
14. The program was sponsored by the ILR
Alumni Association’s Student Affairs Committee,
which is working to increase opportunities
for interactions between ILR students
and alumni. Students home for intersession
and participating in internships in the New
York City area were invited to attend.
Panelists (some of whom are pictured
below) included Albert Choi ’98 (transitioning
from business development at The Economist
to grad school); Christy Bensen ’01
(an analyst at Goldman Sachs and chair of
the ILR New York Chapter); Constance Wilcontinues
on page 4
Young ILR alumni panelists offer advice to current ILR
students on the challenges and rewards of transitioning
from the classroom to the workplace.
ALUMNI NEWS
3

Jeffrey J. Pargament ’80
Partner, Piliero, Mazza & Pargament, PLLC
Terry Popkin
ROAD TO ILR: I was a transfer student to
Cornell. I chose it because of its academic
excellence, beautiful campus, and, most
importantly, its ILR program.
I knew that I wanted to pursue a
career in industrial and labor relations;
I understood that the ILR
School offered the best program.
Alumni
MEMORIES: It is difficult to
choose a single favorite memory
of Cornell and ILR so I will offer a few -
wonderful friends, Catherwood camaraderie,
State Diner runs, intellectual challenges and,
yes, the Cornell Bowling Team.
TAKE-AWAY: The most important thing I
took from my ILR education was the ability
to engage in critical thinking. My ILR education
has greatly influenced my career path.
Through ILR, I had a summer internship with
the National Labor Relations Board. That
internship introduced me to the agency and
to the Washington, DC, Metropolitan area,
which has been my home for the last twentythree
years. As a result of the summer internship,
I participated in the ILR-NLRB Co-op
program for a semester and another summer.
Having successfully completed the program,
I was able to obtain a field examiner position
with the NLRB following graduation.
DEVELOPMENT IN THE
FIELD: I went to night law
school at George Washington
University while
working for the
NLRB during the
day. In addition to receiving my
law degree from GWU, I met Jill
Siegel, who later became my wife
and mother of our two children.
Based upon my NLRB experience,
I developed relationships with
many employment lawyers in the District of
Columbia and ultimately joined Akin, Gump,
Strauss, Hauer and Feld, where I was employed
as an associate for six years until I
joined my current firm twelve years ago.
spot
light
LOOKING FORWARD: My classmates and
I benefited greatly from our internships.
Based upon these experiences, consideration
should be given to making internships
or work-study programs a mandatory part
of the ILR education. At a minimum, there
should be sufficiently funded internships to
meet the needs of all interested students.
These internships would likely strengthen
the relationship between the ILR community
(students, alumni, educators, and administrators),
and sponsoring organizations (corporations,
labor organizations and governmental
agencies). Everyone would benefit!
ALUMNI NEWS
continued from page 3
4
son ’93 (working in Neilson Media’s HR department);
Josh Cherry ’97 (a former union
organizer currently employed as a tech coordinator
at Citigroup); Sylvia Ponce ’95 (in
human resources at JP Morgan); and Michelle
Fries ’01 (a recruiting coordinator at
Bear-Stearns). The panel was moderated by
Carolyn Jacobson ’72, former president of
the ILR Alumni Association and chair of the
Student Affairs Committee. Panelists shared
their academic and personal experiences
with the audience. There was general agreement
on a number of issues, including the
value of the Career Services Office, the importance
of participating in internships
(semester, summer, and during intersession),
the necessity of maintaining relationships
with faculty and administration, the value of
mentoring, the importance of adopting good
work habits, developing the ability to communicate
succinctly, and understanding the
value of working cooperatively with co-workers.
The panelists also agreed that their ILR
education had been an excellent foundation
for work, even though some panelists noted
that their careers had taken a different direction
than originally anticipated. Finally, all
agreed that the world is small and it pays to
recognize that managers and colleagues will
remember your accomplishments—and any
shortcomings—long after you stop working
together.
Reaction to the event was so enthusiastic
that the Association will be exploring with
the ILR Office of Student Services the best
time and place to repeat it. The panel discussion
is the first in a series of programs
sponsored by the Alumni Association, along
with the ILR Student Government, ILR Minority
Alumni Network and Minority ILR Student
Organization.

Patrizia Sione
Highlights
Labor History professor Clete Daniel,
was honored by Choice magazine this fall
when his book, Culture of Misfortune: An
Interpretive History of Textile Unionism in the
United States, was selected as an outstanding
scholarly book for 2002. Released in June,
2001, by the ILR Press, Culture of Misfortune
has earned rave reviews. Professor Daniel
is author of numerous articles and several
books, including Bitter Harvest: A History of
California Farmworkers, 1870-1941; Chicano
Workers and the Politics of Fairness: The
FEPC in the Southwest, 1941-1945; and The
ACLU and the Wagner Act: An Inquiry into the
Depression-Era Crisis of American Liberalism.
He is currently at work on a book-length
biography of United Farm Workers founder
and president Cesar Chavez.
Professor Clete Daniel
George Altomare (l), a member of the executive
board of the New York Labor History Association
with Richard Strassberg (r).
5
Susanne Bruyère, director of the ILR Program
on Employment and Disability (PED)
was elected to a one-year term as president
of the American Rehibilitation Counseling Association
(ARCA) of the American Counseling
Association.
Thomas Golden, senior extension associate
with PED, attended and participated in
a closed summit on the Rehabilitation Act
of 1973 at the request of Robert Pasternak,
assistant secretary of the Office of Special
Education and Rehabilitation.
Richard Strassberg, director of the Kheel
Center for Labor-Management Documentation
and Archives at the ILR School’s
Catherwood Library, was awarded the John
Commerford Labor Education Award for
Lifetime Achievement this year. The award
was presented at the New York Labor History
Association’s sixteenth annual reception on
November 14, 2002, in New York City. Other
award recipients were Dennis M. Hughes,
president of the New York State AFL-CIO, and
Norman Hill, president of the A. Randolph
Institute.
Strassberg has served as director of the
archives at the library since 1963, playing a
key role in shaping the nation’s labor archives
and heightening general awareness of labor
history. Working in close partnership with
his longtime friend, Debra Bernhardt of NYU’s
Wagner Labor Archives, a recipient of the
Commerford award in 2000, he has organized
a host of public programs, preservation and
documentation projects, and archival educational
forums. A founding member of the
New York Labor History Association (NYL-
HA), Strassberg organized its first meeting in
1976, which was held at Cornell, and has
continued to serve the organization faithfully
both in the formal role of treasurer and in
other informal roles over the years.
The NYLHA was founded at the ILR School
with the purpose of bringing together New
York residents with an interest in the history
of working people, their organizations, and
their struggles for a better life and society
in New York State, a history which is often
omitted from school curricula and textbooks.
The Association strives to make labor
history a vital and ever-present part of our
culture.
Michael Gold, Collective Bargaining, Law
& History, has received a Faculty Innovation
in Teaching Grant for 2003. His is one of 16
that were awarded this year by the college
and school deans and four members of the
Faculty Advisory Board on Information Tech-
FACULTY NEWS

FACULTY NEWS
nologies. These grants are awarded through
a competitive process to faculty members
who have innovative ideas for substantially
improving an educational process by leveraging
the impact of contemporary information
technologies in their teaching. Prof. Gold
will use the grant to develop nontraditional
methods for teaching case law in support of
ILRCB 201/501 (Labor & Employment Law).
S O U N D B I T E S
“The stress, the
burnout, the substance
abuse. What’s
happening is we’re all
beginning to live with more
and more stress.
”
— Samuel Bacharach, the J. McKelvey &
A. Grant Professor of Organizational
Behavior, on a major study examining
New York City firefighters for stress,
trauma, substance abuse or other
conditions stemming from Sept. 11
(see inside front cover for more information).
He was quoted in a story
about the study on WABC-TV, N.Y.,
November 19, 2002.
6
Dean Edward Lawler was named the
Martin P. Catherwood Professor at the ILR
School this semester. The professorship was
established in 1983 to honor the late Martin
P. Catherwood. A professor of public administration
who went on to play a leading role
in New York State government as industrial
commissioner, Catherwood was dean of the
ILR School from 1947 to 1958. Lawler, who is
also professor of organizational behavior at
the ILR School and a professor of sociology
at Cornell, joined the school’s permanent
faculty in 1994. He previously served three
times as a visiting faculty member and fellow
at the ILR School (in 1978, 1981 and 1990)
while on the faculty at the University of Iowa,
where he was the Duane C. Spriesterbach
Professor, chair of the department of sociology,
and a faculty member for twenty-two
years. His research interests include power,
negotiation, social exchange and organizational
politics. He received the American
Sociological Association’s 2001 Cooley-Mead
award for his scholarship in those areas, and
the 2001-2002 State University of New York
Chancellor’s Award for Excellence in Scholarship.
He has written, co-written, or edited
fifteen books, including Power and Politics in
Organizations (Jossey-Bass, 1980) and Bargaining:
Power, Tactics and Outcomes (Jossey-
Bass, 1981), both written with ILR professor
of organizational behavior Samuel B. Bacharach.
Lawler has published more than forty
articles in professional journals and served
as editor of Social Psychology Quarterly from
1993-97 and co-editor of the 10-volume series
Advances in Group Processes (JAI Press),
which publishes theoretical and empirical
work on small-group relationships. He is a
member of the American Sociological Association,
the Academy of Management, and
other professional organizations. He earned
bachelors and masters degrees in sociology
from California State University-Long
Beach, in 1966 and 1968, respectively, and a
doctorate in sociology from the University of
Wisconsin-Madison in 1972.
Course Gives Students at
Two Campuses a Look at
Universities’ Inner Workings
By Linda Myers
Why do some colleges manage to hire
more women and minority faculty
members than others? Why does
tuition keep going up despite large endowments
at private universities? And what does
on-campus parking really cost a university?
These are the kinds of questions that
keep Cornell labor economist Ronald Ehrenberg
up at night, and also the ones he
discusses with his students in Economic
Analysis of the University.
“It’s an integrative course,” said Ehrenberg,
who is the Irving M. Ives Professor of
Industrial and Labor Relations and Economics
at the School of Industrial and Labor
Relations. “For ILR students, it combines a
lot of what they’ve already learned—labor
economics, organizational behavior, statistics
and human resources. It helps economic
majors see how economic principals are
used or not used. And it’s a primer for understanding
complex decision making in all nonprofit
organizations, not just universities.”
This semester 55 Cornell undergraduates
are taking the course, along with 25 students
from Binghamton University, with the help
of classrooms set up for distance learning in
Ives Hall, here at Cornell, and on the SUNY
Binghamton campus.
“Harpur College at Binghamton was my
alma mater,” explained Ehrenberg. “Delivering
the course to them gives me a way to pay
back that undergraduate institution for all
that it did for me as well as to illustrate how

Charles Harrington
academic institutions within the same SUNY
system can share resources to improve the
quality of education.” On the Binghamton
end, the course is being coordinated by Edward
Kokkelenberg, chair of the economics
department. Handouts are sent in advance,
and each professor handles papers, exams
and grading separately.
The students and professors can see and
talk with one another live via large-screen
monitors and sound equipment in their
classrooms. Although Cornell has a costlier,
more sophisticated setup, the transmission
technology is virtually no cost for both institutions—two-way
compressed video over
the Internet using phone lines.
Ehrenberg’s vision for the course is: “To
show students how simple economic concepts
are used, and not used, in the running
of universities.” Students look at the way
different institutions parcel out resources
across their campuses and make critical
admissions, financial aid and endowment
policy decisions. They discover the high
cost of science and of faculty compensation
at a research university and
learn what it costs to house
and feed students and heat
and cool a campus, among
other things. And they learn
how college rankings work.
“They begin to understand
that university are competitive
places,” said Ehrenberg.
Lessons are reinforced
Ronald Ehrenberg by guest speakers, who this
semester include SUNY’s
vice chancellor, the arts and sciences deans
at Cornell and Binghamton, and several
Cornell trustees. Last year’s speakers included
Janet Corson-Rikert, director of Cornell
Health Services, and Susan Murphy, Cornell
vice president for student and academic services,
who also is an alumnae of the course.
One class in October looked at why
universities have been sluggish in the
hiring and promoting of women and minority
faculty. Ehrenberg described the
obstacles—among them location, differing
job preferences for men and women and a
limited applicant pool of women and minorities
in certain subject areas. He discussed
the difficulties universities like Cornell and
Binghamton, with their more-rural locations,
may have in attracting two-career academic
couples and members of some minority
groups and touched on the controversial
proposal to give women faculty with young
children an extra year to gain tenure—counseling
that such a benefit would need to be
offered to parents of either gender.
S O U N D B I T E S
“People look at
religion now…as
more central to who
they are and they
come to work with
that religious piece…
9/11 brought more attention
to it, but it’s not just
people who claim to be of Muslim
descent. It’s also people who practice
less conventional religions.
”
— Christopher Metzler, senior extension
associate with ILR’s New York
extension office, commenting on the
increase in worker complaints of
religious discrimination to the Equal
Employment Opportunity Commission
in recent years. This article appeared
in newspapers nationwide, including
the Detroit Free Press, Fresno Bee, Los
Angeles Daily News, and the Tuscon
Daily Star.
Key to the course is a research paper,
which is done in teams and gives undergraduates
the experience of doing empirical
research on serious subjects, said Ehrenberg.
Some topics this semester: Does age
affect faculty productivity? Why is tuition
for out-of-state ILR students so high? And
why has the tremendous increase in student
organizations at Cornell occurred?
Ehrenberg’s long-standing interest in the
economics of the university was enhanced
when he served as Cornell’s vice president
for academic programs, planning and budgeting
in 1995-98. He has since gone on to
found and direct the Cornell Higher Education
Research Institute (CHERI), which promotes
national research and conferences on the
subject. Research, including the first study
on graduate student unions and their effect
on stipends, done by three ILR undergraduates
working with Ehrenberg, is posted on
CHERI’s web site, http://www.ilr.cornell.edu/
CHERI. Substantial grants from the Andrew
W. Mellon Foundation and Atlantic Philanthropies
support the institute’s efforts and
also aided in the writing of Ehrenberg’s Tuition
Rising: Why College Costs So Much, the
main reading in the course.
Beth Herskovits ’03, current editor of the
Cornell Daily Sun, took the class last year to
improve her understanding of how Cornell
FACULTY NEWS
7

New Publications of Interest
F A C U L T Y
Workers’ Rights As Human Rights
Edited by James A. Gross
Cornell University Press: Ithaca, NY
(available August 2003)
Until recently, the international human
rights movement and nongovernmental
organizations, human rights scholars,
and even labor organizations
and advocates have given
little attention to worker
rights as human rights.
Author James A. Gross,
professor of collective
bargaining with the ILR
School, finds, however, that
employers, not just governments,
have the power to
violate workers’ rights.
Workers’ Rights as Human
Rights provides a new perspective on U.S.
labor relations law by using human rights
principles as standards for judgment. The
authors also present innovative recommendations
for what can and should be done
to bring U.S. labor law into conformity with
international human rights standards. This
volume constitutes a long overdue beginning
toward the promotion and protection
of worker rights as human rights in the
United States. Contributors include ILR
Senior Lecturer Lance Compa, and Lee
Swepston from the International Labor
Office.
N E W F R O M I L R P R E S S
The State of Working America
2002- 2003
by Lawrence Mishel, Jared Bernstein, and
Heather Boushey • ILR Press
The State of Working America, prepared
biennially since 1988 by the
Economic Policy Institute, includes
a wide variety of data on family incomes,
wages, taxes, unemployment, wealth, and
poverty—statistics that enable the authors
to closely examine the effect of the
economy on the standard of living of the
American people.
FACULTY NEWS
and other universities work. She said: “The
course showed me how the endowment
works and got me to look at town-gown issues
like Lake Source Cooling and the West
Campus construction initiative more objectively.
I still call up Professor Ehrenberg for
advice on editorials.”
Seth Harris, also a former
student and Sun staffer, said
of Ehrenberg, “He not only
taught the economics of the
University, but he told us stories
from his experience as a
vice president that truly made
it come alive.”
And Aaron Page, another
former student, who continued
his own research on a courserelated
project even after the
course was over, called the
class invaluable: “I developed
a greater appreciation for the
difficult job of college administrators
in balancing the interests
of different stakeholders,”
Page said.
Ehrenberg offered the
course in conjunction with the
University of Virginia last year
Francis Peters
8
and hopes to team with another institution
next year.
This story by Linda Myers was originally
published in the October 31, 2002, issue of the
Cornell Chronicle, and is reprinted here with
permission.
The James J. Lack Amphitheater is one of the classrooms
in new Ives Hall equipped with distance
learning technology. See article on page 26.

FACULTY NEWS
ILR Assistant Professor of Organizational Behavior Michael Lounsbury listens in on a lively group
discussion during his Service Learning class.
Inside the Classroom
Service Learning
(ILROB 322/ SOC 323)
by Alicia Smith
Walk by Ives 112 on a Tuesday afternoon
and you will likely see a classroom
filled with students engaged
in a lively discussion about the difference
between a stranger and an outsider, whether
a culture of poverty exists, or the definition
of deviance. These students are part of
Professor Lounsbury’s service learning class:
a course designed to engage undergraduates
in organized service opportunities as
a means of enhancing course content and
promoting civic responsibility. The class is
popular (demand for seats is greater than
supply), and it is clear that students are
excited about this “hands-on” approach to
learning.
As part of the class, students spend two
to four hours per week at a local community
or governmental organization working on a
service-learning field project, while at the
same time learning sociological theory in
the classroom. The list of prospective field
projects is long and diverse and includes
everything from training to become a disaster
responder with the Red Cross Emergency
Services, to preparing health education
workshops at the Ithaca Youth Bureau, to
teaching clients how to use computers at the
downtown Women’s Opportunity Center. The
goal is to provide a reciprocal learning process
where students simultaneously apply
theory to practical situations and develop
a more comprehensive understanding of
theoretical perspectives learned in class by
participating in carefully selected servicelearning
field projects.
An assistant professor in the department
of organizational behavior, Professor
Lounsbury came to the ILR School in 1999.
In his short time with the ILR School, he has
been awarded the Kaplan Faculty Fellowship
in Civic Engagement (2002) and the General
Mills Award for Innovation in Teaching
(2001), demonstrating Cornell’s support of
public service learning.
Lounsbury developed his service learning
course with help from Cornell’s Public Service
Center, an organization founded in 1991 to
provide opportunities for students to participate
in service-learning through volunteering,
work-study or project implementation.
S O U N D B I T E S
“Unions are clearly
in a defensive mode.
Unionized operations have
been hit disproportionately
by layoffs. It is a tough period
right now for labor. ”
— Richard Hurd, professor of industrial
and labor relations and director of labor
studies, commented in a New York Times
article on February 25, 2003, reporting on
the annual meeting of the AFL-CIO.
9

Jefferson Cowie
Assistant Professor of Labor History
FACULTY NEWS
If asked for a short list of his avocations,
Jefferson Cowie would certainly include
rock climbing, Bruce Springsteein, and
the study of history. His scholarly interests
include workers and the problem of social
class in the postwar United States as well
as issues in international and comparative
history, but his desire for a life in academia
was not always so clear. He wasn’t driven
to become a historian from the start, it just
happened. Reminiscing on his own history,
Cowie laughs, “I really was an accidental
professor.”
Jeff grew up in a small town
outside Chicago. He characterizes
his childhood and teenage
years as “Midwestern claustrophobic.”
He felt trapped by his
circumstances, including the offer
of a four-year, full scholarship to the
University of Illinois. But the young man
yearned to go west and informed his family
of his plan to pass up the academic scholarship
during his high school graduation
party. The news was not well received. Soon
after, he moved to California, supporting
himself by working in the building trades
and trying to spend as much time climbing
the rock faces of California.“I have been
fascinated with climbing since I was in the
third grade,” says Cowie. “I had it made, living
in Yosemite Valley in a Volkswagen bus
and doing what I loved to do.” But somehow
Faculty
spotlight
10
his pursuit of education kept getting in the
way. Cowie applied to the engineering program
at Berkeley, secretly believing he had
no chance of admission. “I got in and lasted
three semesters before I dropped out,” he
says. “Dropped out for the first time, that
is.” Cowie left academia twice more before
finally earning his degree.
It wasn’t until he gave up on the idea of
college education as a labor market tool and
pursued history—the other passion that had
been with him since grade school—that he
was able to find meaning in higher
education.
History became the focus of
his studies and his life. He started
down “his path” and earned a
degree in history from Berkeley
in 1987. “My friends and I laughed
over my prospects of ever getting a
job, but I was so happy with what I was
learning and the new ways I was thinking.”
Researching and writing his honors thesis,
however, had created a desire to do more.
He went on to earn his Ph.D., also in history,
from the University of North Carolina in 1997.
Cowie’s interest in labor issues stems
from his own life among working people
in the Midwest, as well as his involvement
in issues like solidarity work with Central
America and divestment from South Africa
in the 1980s. “We were trying to get the University
of California to divest when we heard

that the longshoremen had refused to unload
cargo from South Africa,” he explained.
“Now that was power that campus politics
would never have,” he realized. “It deepened
my interest not just in organized labor, but
in how class worked in the strange and allegedly
classless realm of U.S. history.”
Cowie espouses two values in his research
and personal life: freedom and responsibility.
“All areas I have been drawn
to are areas of great autonomy,” he says.
“Cornell gives me absolute freedom and
supports me. What a gift!” Responsibility,
he says, is important not just in your obligations
to other people, and to society, but
also in your obligations to yourself. Severing
the ties with his family was an important
first step for him. “Finding ways to separate
from one’s family of origin, not in a major
way but in developing one’s independence,
is a key component to finding yourself.” The
professor’s advice to any student is to have
faith in your inner voice and to search out
a path of your own. It may be scary, but
you’ll find it most fulfilling to take this level
of responsibility for your own life and let it
guide your decisions. It will scare him when
his own two children do it, but he is sure
they will.
Jeff describes ILR students as quick and
bright, and he finds engaging them in the
learning process is extraordinarily rewarding.
He strives to know his students and
prefers classes where he can grade papers
himself in order to better know them. He
also caps the size of his classes to better allow
for first-hand knowledge of his students.
It is not always easy because the demand
for his classes outweighs his availability and
class capacity. “A good professor imparts
knowledge, and an even better one teaches
students how to think,” he explained. “But
the best offer models for living and acting in
the world. I would like to succeed in all those
categories.” He constantly tweaks his teaching
methods in response to course reviews.
For example, Jeff lengthened lectures to
integrate more discussion time. Then he
dropped some of the mandatory TA-led
discussions in favor of voluntary drop-in
discussions. This has improved the quality
of the discussions in Cowie’s opinion. “Only
the most motivated and prepared students
show up for voluntary discussions.”
The author of Capital Moves: RCA’s Seventy-Year
Quest for Cheap Labor, Cowie has
received numerous fellowships and grants,
as well as teaching and research awards,
including the Philip Taft Prize for the Best
Book in Labor History for 2000. He has extended
his RCA research to investigate similar
issues in Taiwan. Other areas of current
research include studies of environmental
issues, politics, and popular culture. He has
an edited volume on deindustrialization
due out this summer, is working on a booklength
study of workers and national civic
culture in the 1970s, and one day he may
just write a book on Bruce Springsteen. Says
Cowie: “The lyrical thread that runs through
his musical creations rings true to my life.”
In talking to him, one hears Cowie’s own
lyrics conveying a true passion for history—
for research, for writing, and for teaching.
ILR is fortunate to have him sharing his enthusiasm
with our students.
FACULTY NEWS
Jeff Cowie is as comfortable facing a class as he is facing a sheer vertical rock face. Both present
challenges and outstanding rewards.
11

Highlights
Noah Doyle ’03, Jamal Henderson ’03, and
Elliot M. Reed ’05 were named among the
“25 Most Influential Cornellians of 2002” by
the Cornell Daily Sun last semsester. Noah
Doyle is president of the Student Assembly,
Cornell’s largest student legislative body, which
positions him to be a mover and shaker on
campus. As president, Doyle has urged the SA
to increase philanthropic activity (you can
read about his own non-profit organization
on pg. 15). In his spare time he is a member
of Quill and Dagger and works on an honors
thesis. Jamal Henderson is a frequent and
appreciated presence at many ILR School
events. He is well known in the ILR School
and around campus for his work with the
Cornell students have recently begun
publishing The Research Paper, a magazine
focused on the accomplished research of
undergraduates. The magazine is a creation
of the Cornell Undergraduate Research
Board, whose mission is to give undergraduates
a chance to showcase their work in a
forum setting among their peers. Each issue
features one student from each of the seven
colleges writing on his or her research.
The student is selected based on personal
efforts and accomplishments in the field
of research. Also in each issue is a faculty
research profile (the most recent issue focused
on ILR Professor William Sonnestuhl’s
studies of alcohol abuse in the workplace).
The magazine is an excellent resource for
students on campus, but also for alumni and
parents to keep in touch with what students
on campus are doing. For additional information,
visit the organzation’s website at
http://www.rso.cornell.edu/curb/journal.html.
STUDENT NEWS
(l-r) Seniors John Cooney, President of ILRSGA
and Jamal Henderson, President of MILRSO.
Minority Industrial and Labor Relations Organization
(MILRSO), of which he is president.
He is also active in the Minority Finance
Commission (MFC), an organization committed
to funding minority students groups and
their programs. Henderson is a native of
Buffalo, NY, where his mother, Pamela Henderson,
is director of management programs
with the Great Lakes office of ILR Extension.
Elliott M. Reed is a particularly notable entry
on the list, in that he is younger than most of
his compatriots. With just three semesters
on campus, he has made his mark as a player
in campus politics. He serves as a columnist
for The Cornell Review, a right-wing student
newspaper, and though his classmates may
challenge his staunch conservative viewpoints,
they cannot deny that he is a skilled
and persuasive writer. Reed also is a member
of the Cornell Republicans and volunteers
with non-profit organizations.
12
Student Services:
New faces in Familiar Places
In January, Regina Duffey Moravek ’90
rejoined the ILR family, becaming the new
director of the ILR Office of Career Services.
Regina replaced Rebecca Sparrow,
who moved on to direct the University’s
Office of Career Services.
Regina is no stranger to ILR; she
earned her undergraduate degree from
the School in 1990. She has worked in
the HR arena with both Eastman Kodak
and the Ithaca Journal. Since 1994
Regina Duffey
she worked for Cornell Campus Life Moravek
as an HR generalist, the manager of recruiting,
and as a member of a three-person
lead team with responsibilities in recruiting,
compensation and workforce planning. ILR
is fortunate to have Regina’s energy, intelligence
and demonstrated work ethic. She will
certainly serve ILR students well.
The Office of Student Services has experienced
a number of changes in the past
several months. Laura Lewis was named director
of the office. Laura earned her bachelor’s
in sociology from SUNY Binghamton
and her masters in counseling psychology
and student development from SUNY Albany.
She came to Cornell as associate director of
the office in 1985, and has served as acting
director since last July.
Kevin Harris joined OSS as associate
director of advising and counseling in late
September. His previous position was in the
Office of State Programs (EOP/HEOP) in Day
Hall. Bryan Nance took over the position

STUDENT NEWS
Office of ILR Student Services staff members take a break from a staff meeting for a photo op. (l-r)
Michelle Zerbel, Kevin Harris, Virginia Freeman, Bryan Nance, Laura Lewis (missing Patsy Sellen).
of associate director for minority education
affairs in OSS in early December. Bryan’s
professional experience, most recently as
assistant director of admissions in CALS, will
be very beneficial as he joins our staff. His
experience and commitment to multicultural
student recruitment at Ithaca College, where
he was the assistant director for multicultural
recruiting, and here at Cornell for the
past two years, will also strengthen our work
in OSS. As you meet Kevin and Bryan, help
us welcome them to ILR.
Registrar Virginia Freeman remains a vital
member of the OSS team. Additionally Patsy
Sellen and Michelle Zirbel keep the staff on
task and offer greetings and assistance to all
who enter the suite.
ONE STUDENT’S PERSPECTIVE
Graduate Unionization Vote:
Effort Improves Grad Lives
by Robert Hickey
Despite the lopsided decision in
the October 2002 election where
graduate students elected not to
unionize, Cornell graduate employees have
seen significant improvements since teaching
and research assistants won the legal
right to organize at private universities three
years ago. Graduate employees attempted
to organize at Cornell before, but the prospects
of unionization changed dramatically
with the New York University ruling, which
acknowledged that teaching assistants are
employees and therefore have the legal right
to organize a union. The news of the ruling
reverberated through the ivory towers
of higher education. Cornell announced
that graduate employees would no longer
have to pay the $900 annual fee for student
health insurance, an issue which graduate
students had lobbied the administration for
several years to address. Following the NYU
ruling, unionization campaigns emerged at
Brown, Columbia, and Cornell, supported by
the professional employees’ department of
the United Automobile Workers (UAW). At
Cornell, we called ourselves the Cornell Association
of Student Employees, CASE/UAW.
In my opinion, graduate employees started
organizing for the following reasons. We
wanted a voice in our working conditions,
the power to make sure the administration
listened to us, and recognition of our teaching
and research contributions to the university.
Anti-union students based their campaign
on predictions of the possible effect
on stipend awards, and were uncomfortable
with the choice of the UAW.
A letter from President Rawlings detailing
the administration’s stance on the issue
implied that a union might disrupt our collegial
environment. In response, dozens of ILR
faculty and staff published an open letter in
the Cornell Daily Sun in support of collective
bargaining rights for graduate employees.
Organizing is a difficult task. Turnover is
extremely high, and our campaign failed to
ground itself in the issues important to graduate
employees. Our campaign also made
strategic mistakes in assessing the level of
support, and proceeding to an election shortly
after the start of a new academic year.
On October 24, 2002, I observed the vote
count of the first ever union certification
election for graduate employees at Cornell
University. It was my job to track the number
of “no” votes on a tally sheet provided by the
National Labor Relations Board. Within the
first few hundred votes, the trend was clear.
1,351 “no” votes were recorded compared to
580 votes for union representation. Despite
13

STUDENT NEWS
the loss, the union campaign has delivered
tangible benefits to graduate employees.
Three months after the count, Cornell Trustees
voted to increase minimum stipend levels
by 7 percent, the largest increase in over
a decade.
Cornell has shown that it responds to
collective action. CASE/UAW remains active
on campus, organizing to improve the
working lives of graduate students. For more
information about the graduate employee
union at Cornell or other current initiatives,
visit our website http://www.caseuaw.org.
ILR Student Wins National
Humanitarian Award
By Franklin Crawford
Gary Schueller, a senior, has received
a $1,500 Howard R. Swearer Humanitarian
Award for Outstanding Public
Service. Schueller is one of five student
recipients throughout the United States.
Schueller, also a Cornell Bartels Undergraduate
Action Research Fellow, was recognized
for helping to create Touchstones, a
neighborhood after-school music program
for youths living in housing units supported
by the city of Ithaca. Schueller applied his
knowledge of public policy issues by networking
with local agencies, community organizations
and government offices. Cornell
President Hunter Rawlings commended
Schueller’s “dedication to empowering youth
and developing sustainable university-community
partnerships.”
About 10 steel drums were purchased
for Touchstones through a cooperative intra-agency
effort that included the Cornell
Tradition, the Community School of Music
and Arts (CSMA), the Ithaca Housing Authority
and the Ithaca Youth Bureau. The drums
serve as a culturally accessible vehicle for
creative expression and learning about the
arts, said John Bailey, program coordinator
for the youth bureau, who assisted with the
project. However, Touchstones also includes
lessons from music instructors, visits from
prominent area musicians as well as public
performances. The idea for the drums came
from former CSMA director Sam Velasquez,
but it was Schueller’s footwork and energy
that led to the creation of Touchstones.
“I know Gary mainly through his work
here in the Big Brother program,” said Bailey,
noting that Schueller joined the one-onone
program as a freshman. “Touchstones
was a great idea—and one that kids can
14
relate to because it brings the arts right into
the neighborhood. It shows kids that the
arts don’t only have to happen at school,
they happen right in your community and
are part of the neighborhood culture.”
Schueller, a native of Westchester County,
N.Y., studied piano throughout secondary
school and also spent his summers as a
volunteer in a local library reading program.
At Cornell, his academic focus is on public
policy and issues relating to the disenfranchised,
particularly issues facing young poor
people. He said he was disturbed by the
high percentage of troubled youth in Ithaca’s
public housing facilities—percentages he
learned about while studying demographics
at Cornell.
“This type of public service work is inextricably
linked with my academic work,”
said Schueller. “It has allowed me to apply
my academic knowledge of demographics,
public policy and psychology, for example.
And one of the things I’ve regretted is that
I’ve been so busy, I haven’t had time to play
music.”
The Swearer Award is sponsored by the
Sallie Mae Community Fund and honors
the life and work of Howard R. Swearer,
15th President of Brown University and one
of three college presidents who founded
Campus Compact in 1985. The award is presented
annually by Campus Compact, a national
coalition of more than 850 college and
university presidents who are committed to
making community service an integral part
of undergraduate education.
While Schueller’s project has resonated
in Ithaca, he’d like to see more Cornell student
involvement in the local community.
For the remainder of his student career at
Cornell he hopes to help make community
outreach partnerships more visible and to
increase Cornell student participation in
public service.
“The crisis our communities face today is
one of disconnect,” Schueller said. “With the
current political climate, the commitment
to local engagement in public service programs
is paramount. Cornell students can
make a big difference in this community and
broaden their perspective on the world as
well. And the Cornell administration should
encourage and support that engagement.
After all, it’s an integral part of our mission
as a land-grant university.”
This story was adapted from one by Franklin
Crawford that was originally published in the
November 14, 2002 issue of the Cornell Chronicle,
and is reprinted here with permission.

Noah Doyle ’03 & Rachel Doyle HE ’05
ILR student Noah Doyle and his sister Rachel,
a student in the College of Human Ecology
at Cornell, run a non-profit program called
Glamour Gals. Here he shares his experience
of becoming involved with the group and the
relationship his philanthropy has with his
coursework.
The Glamour Gals foundation began in
1999 as a small chapter that Rachel
and her girlfriends started at the
Gurwin Jewish Geriatric Center in Commack,
New York, shortly after our grandmother
passed away from loneliness
in a Nevada nursing
home. Since Rachel was
a young child she has
always shown a strong
Students
in the
desire to help others,
spotlight
and our grandmother’s
death motivated her to
reach out to senior citizens
in nursing homes.
Since the inception of
Glamour Gals, Rachel
has given hundreds
of free makeovers
and the organization
has expanded to
include ten chapters in
New York State. Rachel’s
desire to prevent what
happened to her own grandmother
from happening to other
older women inspired hundreds of teens
to provide personal attention to women who
might otherwise be left alone.
Over the years I kept watching the organization
grow as Rachel was featured on the
Oprah Winfrey Show, CBS Early Morning Show,
and interviewed for national publications,
including the New York Times, Cosmopolitan,
and Glamour. When an author approached
Rachel about turning her story into a children’s
book, I knew it was time to get involved
and help her manage the foundation.
My experience with the Glamour Gals
foundation has been extremely positive.
Glamour Gals has provided an outlet for me
to take the theories and paradigms I have
learned in the classroom and apply them to
building an organization. I sometimes wish
I had taken better notes in all my organizational
behavior classes over the years.
Rachel and I are very different people and
our strengths naturally complement one
another. She manages the functional details
in our ten Glamour Gals chapters, such as
coordinating the volunteers and make up
supplies; I deal with everything else, including
fundraising and the business and legal
aspects of forming a non-profit organization.
Despite the publicity we’ve received,
Glamour Gals is still a small “start-up” organization;
we will only be able to grow to
the extent we are able to raise the dollars
to purchase the make-up for each chapter. I
have quickly learned two important lessons:
makeup is not cheap and fundraising is not
easy. Of course, no one said Cornell was
easy, but I’ve made my way here, too.
The Cornell Tradition Program and the
Public Service Center have been
amazing financial assets for
Rachel and me. Without
their support and our
ability to earn our
financial aid workstudy
through
our efforts with
Glamour Gals we
would never be
able to commit the
necessary time to
running the foundation
each week. Every
step of the way we have
received support from the
university for our foundation.
Whether it has been a Cornell fraternity
or sorority who has donated money
or time, a professor who offers free advice to
building our organization, or the free publicity
we have received as students, Cornell has
been central to the new phase Glamour Gals
is entering.
As the elderly population in this country
increases, I hope that the mission of Glamour
Gals can make a policy statement not
just about how we care for the elderly physically,
but also about how we treat our elders
emotionally. Rachel has taken an innovative
approach to raising awareness, drawing
attention to the problems that understaffed
and under-funded nursing homes increasingly
face. Through the common bond of
makeup, Glamour Gals challenges the growing
disconnection between young and senior
populations, while putting more smiles on
the faces of elderly women than any type of
advanced medicine or treatment could offer.
STUDENT NEWS
15

2 0 0 2- 2 0 0 3 S c h o l a r s h i p s , P r i z e s a n d A w a r d s
STUDENT NEWS
Undergraduate Awards
DANIEL ALPERN
MEMORIAL SCHOLARSHIP
Ryan Cauvin ’03
Maurice Duciong ’03
Randi Feldheim ’05
Katie French ’04
Kelly Pike ’03
Richard Kim ’03
JosephLamagna ’03
Nicole LeBlanc ’03
Neel Lund ’03
Stephen Melnick ’03
Dagmara Michalczuk ’04
Barry O’Connell ’05
Raquel Recio ’04
Allein Sabel ’04
Erin Sylvester ’04
Andrew Wenzel ’03
DONALD P. DEITRICH AWARD
Margaret Heavey ’03
MITCHELL LANE DORF
SCHOLARSHIP FUND
Stephen Melnick ’03
James LaRocca ’04
MARC P. GABOR
MEMORIAL SCHOLARSHIP
Leah Stormo ’04
BARNETT P. GOLDSTEIN
MEMORIAL AWARD
Christine Ely ’03
JUDGE WILLIAM B. GROAT
SCHOLARSHIP
Daniel Gagliardi ’03
Dante Simone ’05
HARROW FAMILY SCHOLARSHIP
Jennifer Pastarnack ’04
LOUIS HOLLANDER SCHOLARSHIP
Brian Brady ’03
Nathaniel Brand ’05
Peter Combe ’03
Gwendolyn Doyle ’05
Joseph Emerick ’05
Feldheim Randi ’05
Christopher Guzman ’05
Asher Knipe ’04
James Lamare ’05
Charles Lashbaugh ’04
Adrien McElroy ’03
Barry O’Connell ’05
Michael Peretti ’04
Thomas Peretti ’05
Elliott Reed ’05
Kenny Rodriguez ’03
Mario Salazar ’04
Andrew Wenzel ’03
Tung-Jim Wu ’03
BERNARD LAMPERT
ILR ALUMNI SCHOLARSHIP
Brian Brady ’03
Thomas Peretti ’05
NOEL LEVIN MEMORIAL SCHOLARSHIP
Elliott Reed ’05
STUART LINNICK
MEMORIAL SCHOLARSHIP
Adrienne Belyea ’04
THEODORE S. LISBERGER SCHOLARSHIP
Charles Lashbaugh ’04
Elliott Reed ’05
THE MCKERSIE SCHOLARSHIP
Diana Cortes ’03
Dianne Maroongroge ’04
Lily Zhang ’03
ROBERT B. MCKERSIE SCHOLARSHIP
Stephen Melnick ’03
Graham Schell ’04
JAMES E. MCPHERSON
MEMORIAL SCHOLARSHIP
Michael Farrell ’03
Jason Tripp ’03
KATHLEEN ANN MULVIHILL
SCHOLARSHIP
Nicole LeBlanc ’03
FELIX NEPTUNE BOOKFUND
Christopher Guzman ’05
STEPHEN AND WENDIE PLOSCOWE
SCHOLARSHIP FUND
Diana Cortes ’03
Vincent Hull ’04
Jennifer Seiderman ’03
REGAN-EASTON SCHOLARSHIP FUND
Anthony Buffum ’04
Joshua Ferrentino ’03
Puja Gupta ’05
Kristin Hall ’03
Michael Kiselycznyk ’03
LAURENCE AND SARAH SAUL
SCHOLARSHIP
Kenny Rodriguez ’03
LINDA SCHWARTZ-MILLER
SCHOLARSHIP
Bianca Biscaino ’03
Stephanie Chen ’04
Christy Lim ’04
Kristi Rich ’05
Sarah Service ’05
16
ROBERT J. SEIFER SCHOLARSHIP
Alberto Casas ’03
Jeffrey Ehrenberg ’03
MARIAN D. TOLLES AWARD
Gabriela Barbarito ’05
Curtis Gadson ’06
Annie Lau ’03
Source: ILR Office of Student Services.
Includes all awards/awardees communicated
to ILR External Relations by
4/19/03.
Cornell Tradition
Fellowship Awards
ANDREW AND ALEXANDRA CHAPKO
CORNELL TRADITION FELLOWSHIP
Miles Fisher
Heather Doty
ANDREW AND ANDREA POTASH
CORNELL TRADITION FELLOWSHIP
America Perez
ARLENE SADD
CORNELL TRADITION FELLOWSHIP
Iris Packman
AUGUSTA WOLF SARNA-RICHARD
K. KAUFMANN CORNELL ALUMNI
ASSOCIATION OF NEW YORK CITY
CORNELL TRADITION FELLOWSHIP
ROGE R KN IGH T
BROADHEAD FAMILY
CORNELL TRADITION FELLOWSHIP
Bronislava Popovetskaya
C. K. POE FRATT
MEMORIAL SCHOLARSHIP
Joshua Strugatz
CLASS OF 1939
CORNELL TRADITION FELLOWSHIP
Michael Farrell
CLASS OF 1945
CORNELL TRADITION FELLOWSHIP
Jean Lee
CLASS OF 1947
CORNELL TRADITION FELLOWSHIP
Paloma Loya
Christopher Delgiorno
CLASS OF 1964
CORNELL TRADITION FELLOWSHIP
Tanner Cerand
CLASS OF 1967
CORNELL TRADITION FELLOWSHIP
Brittani Rettig

CORNELL ALUMNI ASSOCIATION NYC
CORNELL TRADITION FELLOWSHIP
Leah Wittman
CORNELL BLACK ALUMNI ASSOCIATION
CORNELL TRADITION FELLOWSHIP
Jason McGaughy
CORNELL CLUB OF LONG ISLAND
CORNELL TRADITION FELLOWSHIP IN
MEMORY OF ARTHUR H. BARNES JR.
Michael Cannata
DAVID GUTTMAN ’39
CORNELL TRADITION FELLOWSHIP
Elizabeth Mattern
ELSIE MONTAG
CORNELL TRADITION FELLOWSHIP
Gary Schueller
Melissa Kiedrowicz
Shawn Dillon
Elisabeth Miller
ERNEST F. STEINER
CORNELL TRADITION FELLOWSHIP
Lauren Mikulski
FEDERATION OF CORNELL CLUBS
CORNELL TRADITION FELLOWSHIP
Rachel McKie
FREDERICK AND ELEANORE BACKER
CORNELL TRADITION FELLOWSHIP
Adrienne Belyea
Destini Bowman
Jonathan Goldin
GOLDFARB FAMILY
CORNELL TRADITION FELLOWSHIP
Anne Fitzpatrick
JANET AND ERIC TEDDLIE
CORNELL TRADITION FELLOWSHIP
AND SCHOLARSHIP
Dennis DeMarco
JILL C. GOODMAN
CORNELL TRADITION FELLOWSHIP
Amy Gerhard
LEWIS J. PERL
CORNELL TRADITION FELLOWSHIP
Carissa Pilotti
M.J. AND JOAN HARTFORD
FERREIRA FAMILY
CORNELL TRADITION FELLOWSHIP
Jennifer Schechter
MARIE AND JOHN LAVALLARD
CORNELL TRADITION FELLOWSHIP
Jennifer Riofrio
MARSICANO FOUNDATION
CORNELL TRADITION FELLOWSHIP
Avalon Monaco
NATHAN B. WINSTANLEY
CORNELL TRADITION FELLOWSHIP
Jessica Erickson
NELSON FAMILY
CORNELL TRADITION FELLOWSHIP
Debra Charish
PI BETA PHI
CORNELL TRADITION FELLOWSHIP
Susan DelGiorno
PRESI. EMER. DEANE W. MALOTT
CORNELL TRADITION FELLOWSHIP
Greta James
RAYMOND L. & SCHARLIE B. HANDLAN
CORNELL TRADITION FELLOWSHIP
Valerya Kravets
REBMANN AND CALLOWAY
CORNELL TRADITION FELLOWSHIP
Chaz Lashbaugh
RICHARD J. & NEIL ANN S. LEVINE
CORNELL TRADITION FELLOWSHIP
Katherine Fuhrman
RICHARD M. RAMIN CLASS OF 1951
CORNELL TRADITION FELLOWSHIP
Dante Simone
SENATOR JAMES J. LACK
CORNELL TRADITION FELLOWSHIP
Laura London
STEPHEN F. AND ALICE J. MUNSELL
CORNELL TRADITION FELLOWSHIP
Maksim Rakhlin
THE CHI OMEGA
CORNELL TRADITION FELLOWSHIP
Miranda Pugh
Vance and Louise Hazzard
CORNELL TRADITION FELLOWSHIP
Michael Hint
WILLIAM B. CONNOR
CORNELL TRADITION FELLOWSHIP
Charlene Stokes
WILLIAM RANDOLPH HEARST
CORNELL TRADITION FELLOWSHIP
Seth Lee
Source: Cornell Commitment Office.
Includes all awards/awardees communicated
to ILR External Relations by
4/19/03.
Grad Fellowships
and Sponsored
Assistantships
SUNY SCHOLARSHIP
Kristina Guillen
Melissa Malcolm
Laurel McKie
Natalie Constant
Cassandra Dunston
Andrea Gunther
Kizzy Maitland
Kenneth Matos
Llesena Ontiveras
ALTHEA HALAN MILR SCHOLARSHIP
Andrea Saxe
BENJAMIN MILLER SCHOLARSHIP
Virginia Doellgast
BRYSTOL MYERS SQUIBB
FELLOWSHIP
Emily Greshman
CRANE FUND FOR WIDOWS
& CHILDREN SCHOLARSHIP
Kizzy Maitland
CYRUS CHING FELLOWSHIP
Matthew Tom
ELEANOR EMERSON FELLOWSHIP
Julie Hodek
FRANCES PERKINS SCHOLARSHIP
Rano Burkhanova
MESICS FELLOWSHIP
NadavGoldshmidt
MILR FELLOWSHIP
Chien-ChungLu
Susan Archambault
Alison Cho
Diana Doren
Thomas Friedrich
Dana Gerstein
Susan McGuerty
Carolyn Parnell
Rian Robison
Gregory Shih
Katherine Gordy
Mindy Peden
Adam Stacy
Matthew Tom
Source: Grad Student Services/Field
Office. Includes all awards/awardees
communicated to ILR External Relations
by 4/19/03.
STUDENT NEWS
Due to printing schedule, awards presented in the Spring semester will appear in the fall issue of ILR Connections.
17

Katie Keimel ’04
STUDENT NEWS
College students frequently make the
most of winter break by traveling to
a warm locale or stockpiling hours of
sleep before the spring semester. Although
the ILR Winter Internship Program (WISP)
offered by ILR career services is not exactly
a “break,” it offers what I believe to be the
most valuable career exploration and work
experience program at Cornell. During the
Fall semester of my sophomore year,
I saw fliers advertising WISP and
attended the information session.
Winter internships omit the formal
interviewing process and allow
students to select their choice of
project or employer. Most important,
though, is the opportunity to
explore a career in human resources, or
any other ILR field, under the guidance of
seasoned ILR alumni.
As the lottery date approached, I frequently
scanned Career Services’ webpage
to see if any projects appealed to me. I
paused at one that sparked my interest: the
NBC station in Miramar, Florida offered a human
resources internship project in which
I would teach the trainers how to upload
employee work histories into an online
experience database. It was perfect; the
combination of human resources experience
and computer work, plus the added bonus of
working for a well-respected media conglomerate,
would challenge my HR proficiencies
in one of the most dynamic, fast-paced, and
attractive industries.
Luckily my time was early in the lottery
and I secured my first choice. I welcomed
the move from New Jersey to scenic Florida,
seizing the opportunity to live on my own
and without the built-in social network of
college. Looking back, I see how the experience
strengthened my problem-solving skills
in the workplace and day-to-day situations.
My first day at NBC was awe-inspiring. I
met Mike Pustizzi ’80, my ILR alumni mentor,
and his enthusiasm for Cornell, human resources,
and NBC facilitated my transition to
the new work environment. After a brief, yet
amazing tour of the station’s set, production
studios, editing bays, and newsroom, I began
my project.
Since NBC’s work-experience database
was implemented just before my arrival, I
had to learn the online registration and submittal
process before leading the training
sessions. My initial days entailed learning
the system myself, becoming the resident
advisor, and then coaching team leaders
18
how to use the online experience database.
When not training employees on the computer,
I was on the phone with technical
support staff, solving problems as they came
up and troubleshooting various scenarios.
Within a couple days, the technical support
team and I worked hand-in-hand and our
daily problem-solving sessions sharpened
my communication skills. My responsibility
to work independently and drive the
project’s performance in a collaborative
atmosphere could not
Students
in the
spotlight
have been possible were it not for ILR.
I credit the ILR staff for this tremendous
opportunity. Although the WISP program is
designed for career exploration and not as
a summer job pipeline, I was subsequently
offered and accepted a summer position
within NBC’s human resources department.
This past summer I returned to Florida
where I worked with NBC and Telemundo human
resources professionals to help merge
the two workforces. While there, I also observed
the critical significance of my WISP
training project since the experience management
system also drove the business’s
performance reviews, secession planning,
and internal transfers throughout General
Electric. My experience confirmed that the
WISP program reinforces the ILR School’s
commitment to provide future practitioners
with a stimulating, intellectual education
that seamlessly transfers into and enhances
the workplaces of tomorrow.
Katie Keimel is a founding editor, webmaster,
and graphic designer of the Cornell Pre-Law
Journal, and a member of SHRM. She will
intern with Dell Computers this summer.

PED Partners with the SSA
In 1999, the Program on Employment and
Disability (PED), part of the ILR Extension
division, entered into a five-year contract
with the Social Security Administration to
establish the Work Incentives Support Center.
This initiative focuses exclusively on providing
training and technical support to Benefits
Planning, Assistance and Outreach Projects
(BPA&O) and Protection and Advocacy for
Beneficiaries of Social Security Programs
(PABSS) across sixteen states in the Northeast.
A national network of 117 BPA&O and
fifty-seven PABSS programs was established
by the Social Security Administration under
the Ticket to Work and Work Incentives
Improvement act with the expressed intent
of providing beneficiaries of Supplemental
Security Income (SSI) and Social Security
Disability Insurance (SSDI) the essential
supports they need to prepare for, attach to,
and advance in work.
To facilitate the development of this
national network, Cornell developed a
competency-based training curriculum to
equip personnel employed under these two
initiatives. Together with two other regional
training centers, Virginia Commonwealth
University and the University of Missouri
at Columbia, Cornell provides a core set of
technical support services which include
mandatory training programs and individual
technical assistance to projects. Staff and
Do you want to stay
in touch with the most
current workplace issues?
Visit the Catherwood Library’s
Workplace Issues Today (WIT) web
site at http://www.ilr.cornell.edu/
library/wit. WIT is a news center where
ILR faculty, students, alumni and the interested
public can go for the late breaking
news on workplace issues. The ILR Student
Editor scours the major news media
for the top workplace stories, so that
you don’t have to! The WIT web site also
serves as a searchable archive of workplace-related
news stories dating back to
1999. Become a WIT e-mail service subscriber
and you will automatically receive
abstracts and web links Monday through
Friday as they get published to our web
site. To subscribe to this free e-mail service,
go to the web site, click “Get WIT by
Email,” and fill in the form.
faculty of the Work Incentives Support Center
have also conducted distance-learning
programs, produced two CD-ROM training
packages, and authored a series of policy
and practice briefs targeted at improving
the performance and knowledge base of the
BPA&O and PABSS network.
To date, more than 50,000 SSI and SSDI
beneficiaries have benefited from the services
and supports provided by these projects
with the majority reporting some level of
interest or activity in returning to work.
For a national directory of BPA&O and
PABSS Projects visit the Social Security
Administration website at www.ssa.gov/
work/ServiceProviders/providers.html.
For more information on Cornell’s Work
Incentives Support Center in the Program
on Employment and Disability visit
www.workincentives.org.
Great Lakes Region
Symposium
“
New Dimensions of ILR Work in the
Great Lakes Region” was the theme of
a symposium in the Workplace Education
Center in Buffalo on February 13, 2003.
Sixty guests, a broad representation of area
constituents and alumni, attended the
program and following reception. Professors
David Lipsky and Ron Seeber presented
findings of the Institute on Conflict Resolution’s
six-year research project on workplace conflict.
Extension associate Lou Jean Fleron
discussed new ILR initiatives in economic
development, their roots in the School’s
mission, and their potential for expanded
resident-extension collaboration. Noting
Extension’s history of involvement in public
economic policy debate and enterprise
strategic planning in the Western New York
region, she linked future plans for workforce
and economic development with successful
ongoing programs, including the Institute for
Industry Studies and the Champion@Work
project.
As with those efforts, collaborative
partnerships for high road economic development
will be key to the success of new
initiatives to provide research and technical
assistance to labor, management, and community-based
job creation projects.
The symposium was also a kick-off
celebration for the Great Lakes Region, the
product of a merger extension of the Buffalo
and Rochester districts of ILR. Ron Seeber
explained how this restructuring expands
services to employers, unions, governments,
and community organizations throughout
OUTREACH NEWS
19

OUTREACH NEWS
the region and beyond. Building on strong
programs in industry studies, occupational
safety and health, labor education,
managerial/supervisory education, labor
relations, and conflict prevention and resolution,
the Great Lakes Region is also home
to new endeavors in international programs
and economic development.
New Certificate Program in
Diversity Studies at ILR
Diversity in the workplace has become
a familiar goal to most employees and
employers during the past decade.
But what does diversity mean and how is it
achieved? These are among the questions
organizations have been exploring as they
move to develop and implement appropriate
policies and practices. In so doing, many
rely on a growing cadre of diversity professionals—individuals
with responsibility for
planning, training, and executing diversity
initiatives. ILR Extension has created a new
certificate program in diversity studies designed
specifically for these new specialists.
“The profession is just ten years old,” says
Christopher J. Metzler, associate director of
the Cornell EEO and Diversity Studies Program.
“There is need for a common body of
knowledge and core competencies.”
The seventy-two hour, six-course program
(five core courses and one elective)
builds that foundation for the diversity field.
With courses ranging from diversity awareness
to the essentials of diversity training,
leveraging diversity, and equal opportunity
law, participants learn both critical skills
and theoretical concepts. All courses deal
with the material similarly; that is, participants
explore the many facets of diversity
from the perspective of individual skill building,
interpersonal relations, group dynamics,
and organizational strategies. This unique
program is intended for people with a background
in human resources but no experience
with diversity, and for people currently
involved in diversity work but without formal
training in best practices.
Diversity as inclusiveness is a theme
that resonates throughout the program. “We
look at diversity across the spectrum,” says
Metzler. “Not just the visible differences, but
all the ways in which we are similar and different:
ethnicity, age, religion, where you’re
from, whether you’re a morning person or an
afternoon person, and so on.” By recognizing
and honoring what every individual brings
to the workplace, organizations can turn
diversity into a strategic asset.
20
Research on Federal
Disability Policy
Cornell University’s Program on
Employment and Disability (PED)
has been conducting research in the
federal workplace in support of an initiative
to improve federal employment policy
for people with disabilities. Two extensive
surveys have been conducted under this
effort. One has been a survey of the top-level
human resource (HR) and Equal Employment
Opportunity (EEO) personnel across all ninety-six
Federal agencies, on their knowledge
and experience in implementing the employment
provisions of the Rehabilitation Act of
1973 and the Americans with Disabilities Act.
A survey occurred of more than 1,000 federal
supervisors following up on the earlier study.
A summarizing report is available from the
PED website at http://www.ilr.cornell.edu/
download/PTF_Overacrching_Report.pdf.
For further information, contact Susanne
Bruyere, Ph.D., the principal investigator, at
(607) 255-9536, or e-mail smb23@cornell.edu.
Facilitating a Safe Recovery
Immediately after the attacks on September
11, construction workers from all over
New York rushed to the site of the disaster.
It could have been chaos, but the Building
and Construction Trades Council of Greater
New York (BCTC) and the Building Trades
Employees Associations (BTEA) stepped in
to help organize efforts. It soon became clear
that construction workers on the site faced
potentially serious health and safety hazards.
With the large number of agencies and
institutions engaged on the site, it was difficult
to intervene in a coordinated and effective
way. ILR Extension facilitated discussions
between the BTEA and BCTC to draft and
submit a proposal for a NYC Labor-Management
Partnership for Construction Safety
and Health, to prevent worker injuries and
deaths at the disaster site.
Elements of this proposal were adopted
by the controlling bodies at the site (New
York City Department of Design and Construction,
Occupational Safety and Health
Administration, and others). A functional
two-tiered, joint labor-management health
and safety committee representing all of the
key unions and signatory contractors on the
project as well as DDC, OSHA and other
agencies was established. One tier—comprised
of top leaders from each of these
organizations—met monthly to address
systemic health and safety problems and

OUTREACH NEWS
Labor and management trustees and professionals of the NYC District Council of Carpenters Relief
and Charity Fund gather for a ceremony to celebrate their joint efforts to dedicate the reception area
of the soon-to-open ILR Conference Center on Campus in honor of their skilled union carpenters.
Signifying the naming recognition, this plaque—a duplicate of one which will hang in the reception
area in the Ithaca facility—has been placed in ILR’s NYC Extension Office on 34th Street.
important policy issues. A second tier—
comprised of site safety and operations
personnel from each of these organizations—met
weekly to identify and resolve
jobsite hazards. Cornell ILR extension provided
staff facilitators.
By most measures, the performance of
construction industry at the World Trade
Center site was amazing. More than a million
tons of steel and debris have been removed
from the site. Authorities initially estimated
that clean-up would cost about $2.5 billion;
it cost less than $1 billion. Many predicted
it would take well over a year to complete
the clean-up; it was finished in about eight
months.
The closing ceremonies took place on
May 30. OSHA reports a Lost Workday Injury
and Illness Rate of 2.1, well below the
national average and nearly twice as safe as
comparable sites. According to the project
insurer, with more than two million workhours
logged, there have been only ninetysix
workers compensation claims filed and
only thirteen lost-time accidents, none lifethreatening.
On what may be one of the most
potentially perilous sites in the country, the
health and safety record was outstanding,
due to a lot of teamwork and facilitation.
Did you know that
you can still benefit
from ILR’s expertise?
Cornell-ILR’s Extension Division provides
adult professional training and
education, consulting, research, and more.
Visit our website for more information at
www.ilr.cornell.edu/extension
Cornell University Land
Grant Mission Review
By Ronald Seeber
In the summer of 2001, Cornell University
President Rawlings initiated an evaluation
of the University’s land grant mission.
He appointed five panels to conduct specific
reviews of the Cooperative Extension
system, ILR Extension, engineering outreach,
technology transfer, and K-12 education outreach
programs. The ILR panel was chaired
by Dean David Butler of the School of Hotel
Administration, and included ILR faculty Sam
Bacharach and Marty Wells as well as University
Trustee Paul Cole, secretary/treasurer of
the New York State AFL-CIO.
The mission of each of the panels was
fourfold—to renew programmatic vigor while
dealing with funding exigencies; to identify
programs that need to change, grow, or become
smaller; to renew and strengthen the
current link between research, extension,
and the undergraduate experience; and to
identify barriers to change.
The ILR panel engaged in a yearlong
process of study and internal and external
interviews with staff, faculty, and constituents,
and ultimately made detailed recommendations
to the president, the board of
trustees, and the ILR dean.
Specifically, the panel recommended
that a comprehensive plan be developed by
the University to increase core funding for
ILR Extension. That plan should reaffirm
the need to continue subsidizing training
for union workers. The decline of New York
State’s funding for ILR’s land grant mission
must be reversed. The panel made several
suggestions of criteria for program review,
continued on page 23
21

Off-Campus College students enrolled in Workplace Issues and the Arts at “Radiant Baby” (the
story of Keith Haring) at the Public Theater in the West Village.
Cornell Off-Campus College: Career Development since 1976
OUTREACH NEWS
“This program has changed my life.”
— Rose Smerechniak, Senior. Executive Assistant
to the general counsel, American Express
“With support from my boss and my family,
I have discovered a new me.”
— Merna Caraballo, Adminstrative Assistant,
NYU Medical Center
In Off-Campus College, a program of ILR’s
New York Extension Office, students
sponsored by their employer can earn up
to twenty-seven non-matriculated workplace
related credits. The curriculum focuses on
strengthening business communications,
management, and financial skills. “It’s the
start that employees who have little
college background need to move
ahead.”
In 1976, the Off-Campus College
(then part of the Institute for Women
and Work) was awarded a Carnegie
grant—the first of its kind—to design
and deliver a career development
program for clerical workers
throughout the state of New York. Its
purpose was to help women develop
new competencies and provide a
supportive atmosphere for them to
earn college credit. Cornell made
the case that employees—especially
women—needed skills and credentials
to advance in their careers.
In 1980, Chase Manhattan Bank
Public speaking instructor Pam Parker-McGee (center) works
with students Charlie Gonzalez and Keila Rivera.
22
became the program’s first corporate partner.
Through word of mouth, the program
developed additional partnerships with
American Express, Mount Sinai Hospital,
Xerox Business Services, Morgan Stanley,
the NYC Board of Education and the 1199
National Benefit Fund. The majority of the
evening classes are held at Cornell’s 34th
Street conference facility; the others are held
at corporate work sites.
Since 1976, several thousand administrative,
operational, and supervisory employees
have completed the certificate program.
Many have continued their studies at other

“The extraordinary is rather
ordinary in the Cornell Off-Campus
College Program. The combination
of motivated adult learners,
employers who recognize the value
of career development, and instructors
who teach because it is their
way of caring for the world, is what
our program is about. It’s our secret
formula for addressing ILR’s mission
of advancing the world of work.”
—Carol Robbins,
DIRECTOR OF OFF-CAMPUS COLLEGE
Off-Campus College students enrolled in the
Workplace and the Arts course on Broadway at
“The Full Monty.” (top: Mary Williams, Valerie
Williams, Debra Jain Waller, and Bev Brown;
Bottom: Charlie Gonzalez and, Carol Robbins.)
New York area colleges and universities.
While the program has been open to men
since 1983, it still serves approximately 90
percent women, most of whom are minorities.
“We enroll about 500 employees a
term,” reports Robbins. “With this number
we can be responsive to student and employer
needs, conduct research addressing
adult learners in the workplace, and
take time to be innovative. Our Workplace
and the Arts course, our new managerial
certificate programs, and on-line studies
are our latest offerings.” Everyone on the
Off-Campus College staff understands
the connection between community and
satisfaction, competence and productivity
in the workplace. Not everyone gets to
see people improving their lives on a daily
basis. It’s a great job.
continued from page 21
including the reorganization of the extension
division around “Centers of Excellence.” In
addition, the panel recommended that the
ILR dean take the lead in more fully integrating
the resident and extension divisions of
the School. Finally, the ILR panel strongly
encouraged the University to adopt a clear
and unwavering stance on its commitment to
public service and the fulfillment of its land
grant mission.
The ILR panel’s report, along with the
work of the other panels, was presented to
the board of trustees in October 2002. Dean
Lawler immediately began to take steps to
respond to the panel’s recommendations.
He appointed a joint resident-extension
faculty committee to explore ways to expand
collaboration between the resident and extension
divisions. This committee is chaired
by Professor Harry Katz of the collective
bargaining department and Sr. Extension
Associate Lou Jean Fleron from the Buffalo
office. The committee will make recommendations
to Dean Lawler this year.
Dean Lawler has drafted a vision statement
for the governance and programming efforts
of the extension division, which has been
circulated for comments within the School,
and will be formalized by this summer.
Dean Lawler has also begun to develop
a process for program review within the
extension division. Program reviews would
be done more frequently so as to more effectively
channel resources to critical areas for
program growth.
The most difficult task undertaken by
Dean Lawler has been the organizational
restructuring of the extension division. The
Dean has made the difficult decision to close
the School’s office on Long Island, given
the steady decline in state support for the
off-campus offices of the division. In addition,
the Rochester and Buffalo offices have
been combined into a single administrative
unit that will be called the Great Lakes
Division of ILR Extension. Each of these
difficult choices reflects Dean Lawler’s goal
to devote as many resources as possible to
educational programming and to keep the
extension faculty as large as possible, rather
than devoting expenditures to facilities and
administrative overhead costs.
Finally, Dean Lawler has shifted his own
efforts to working more closely with the
extension division during this time of change
and review. While the problems are daunting,
the School will maintain its commitment
to a strong and vibrant extension program
and the fulfillment of the University’s land
grant obligations to the citizens of New York.
OUTREACH NEWS
23

OUTREACH NEWS
New Extension
Program Aids
Arts Unions
As changes in the local and
national economy affect
its traditional constituent
groups, faculty members of New
York City ILR Extension have come
together in a creative effort to
serve unions in the Arts and Entertainment
industry. Recent highlights
include the team’s rollout, in
combination with a dozen unions
and the New York State AFL-CIO,
of its SET (Strategic Education
Planning) Initiative. The project
provides cutting-edge labor education,
which is integrally connected
to the unions’ actual and evolving
strategies. Newly added research
capacity has made much of their
new work possible, and the team
now enjoys a growing influence
and constituent base.
The Arts & Entertainment
industry generates economic
activity in excess of $5 billion annually
and employs approximately
100,000 in New York. A combination
of research capacity and collaboration,
and a renewed interest
by unions in addressing industry
changes have boosted the team’s
ability to impact this key area of
New York’s economy. All members
of the team agree that they could
not have made such a decisive
contribution in this area without
a multi-disciplinary approach by
the faculty.
Cornell/ILR has worked in this
area for many years, including research
and publications by Emeritus
Professor Lois Gray. Over the
past two years, the team, which
includes Gray and faculty members
Maria Figueroa, Jeff Grabelsky,
and Damone Richardson, has
worked with several unions in the
industry, and performed targeted
research for individual unions.
Arts and Entertainment unions
interested in better understanding
and preparing for the challenges
they face in an industry that is
undergoing a dramatic and rapid
transformation understand the
value of, and welcome, Cornell’s
involvement.
$250 purchases a stack on the
third floor of the newly renovated
Catherwood Library.
$500 buys a book stack in the reference
area of the newly renovated
Catherwood Library.
$1,000 funds an undergraduate
research fellow for a semester.
$1,000–$10,000 annually can fund
a faculty member’s research.
$1,500 enables an individual to name
a seat in the PepsiCo Auditorium.
$2,000 funds a student for a semesterlong
Public Policy internship with public
agencies such as the National Labor
Relations Board or the Equal Employment
Opportunity Commission.
$2,500 funds one summer undergraduate
research position.
$2,800 funds one summer graduate
research position.
$4,000 funds one undergraduate research
position for one academic year.
$5,000 names a bench in the Smithers
Lobby outside the Catherwood Library.
$5,000 covers one-third of the cost of
an MILR fellowship.
$7,000 names an aluminum bench in
the main plaza outside of Ives Hall.
24
Contact the External Relations office at
(607) 255-5827 for more information.
Creative Ways to Give

Highlights
French scholar Catherine Collomp visited
campus last fall to share some of her findings
on the labor movement. In a talk titled “The
Role of American Labor in the Fight Against
Nazism and Fascism,” Collomp shared the
evidence that her research has unearthed
showing that key figures of the labor movement
of the 1930s and early 1940s helped
to rescue Jewish and non-Jewish European
labor leaders and intellectuals from Nazi persecution.
As the Nazis invaded and occupied
countries in Europe, American labor leaders
lobbied the state department to provide
American visas to refugees. Collomp shared
a copy of the original list of 1,380 people
that the group said needed to be rescued.
The labor leaders were all members of a
group called the Jewish Labor Commmittee,
which succeeded in rescuing more than 500
people from 1940-1941. Collomp is working
on a manuscript on the subject for publication.
The Kheel Center for Labor-Management
Documentation and Archives at the ILR
School, where Collomp conducted some of
her research, sponsored her talk.
The ILR School joined the East Asia Program,
the Peace Studies Program, and the
Department of Government to bring Kwon
Young-Ghil, the South Korean presidential
candidate of the Democratic Labor Party
(DLP) in last year’s elections, to campus in
January to talk about the political situation
in his country and the role of the United
States on the Korean peninsula. Though his
talk came before relations between the U.S.
and North Korea had come to a head, he
was critical of the United States, citing the
violations of the Geneva Accord in maintaining
sanctions against North Korea, and the
country’s inclusion in President Bush’s “Axis
of Evil.” Kwon also discussed the labor rights
movement in South Korea, focusing on the
continued need for change. “Thirty years
have passed, there’s been considerable
economic development, there’s been considerable
democratization, but we still see
workers putting themselves on fire [in protest],”
Kwon said. “This implies that despite
the changes, there have not been changes in
the essential structure and shape of society,
and there is need for such a change.”
Each Spring the ILR School celebrates
the role of organized labor with a series of
educational events. This year, Union Days
took place April 2-4 and focused on student
activism and union organizing on college
campuses. Entitled “Social Justice & Campus
Activism,” discussions during the three-day
program addressed all types of organizing,
including that of university workers, of
students, community living wage campaigns,
and of students for other labor causes.
The program opened on Wednesday, April 2,
with a keynote address from Richard Trumka,
secretary-treasurer for the AFL-CIO.
Events continued on Thursday with a panel
discussion about campus organizing featuring
national and local union figures, including:
Ben McKean, United Students Against Sweatshops
& Harvard Living Wage Campaign;
Sonya Mehta, Young Worker Project, San
Francisco; Bob Muehlenkamp, National Coordinator,
US Labor Against the War; and Ellen
Thomson, National Lead Organizer, HERE,
Campus Food Service Organizing Campaign.
Other events included a series of meetings
and breakout workshops with smaller groups
of students, class visits by union participants,
and ILR’s Social Justice Career Fair on Friday.
Activities also included strategy workshops,
a reception honoring labor alumni, and a
Cornell Cinema double feature “Real Women
Have Curves” and “Occupation: The Story of
the Harvard Living Wage Campaign”.
On March 4, 2003, an informal presentation
on Current Trends and Developments at the
Bureau of Labor Statistics (BLS) was held at
Ives Hall. Bureau staffers Jordan Pfuntner,
deputy associate commissioner of compensation
and working conditions, William Wiatrowski,
chief of the division of compensation
data analysis and planning, and Michael
Cimini, senior economist, gave the presentation.
Mr. Pfuntner spoke about the new commissioner,
Dr. Kathleen Utgoff, as well as how
fiscal limitations will affect the Bureau of Labor
Statistics (BLS). They expect to continue
their existing programs but fiscal constraints
will limit their ability to do anything new. Mr.
Pfuntner also addressed a pervasive internal
issue involving most programs—declining response
rates—and how resources will be targeted
to find ways to increase them. In this
vein, the Bureau of Labor Statistics is looking
at Internet data collection for the first time.
Mr. Cimini provided a background on the
Bureau’s role in accumulating collective
bargaining agreements under the Taft-Hartley
Act, and discussed the possibility of the
Kheel Center and the Bureau collaborating to
store and maintain the Bureau’s archived collective
bargaining files at the Kheel Center.
Mr. Wiatrowski wrapped up by talking about
the surveys conducted by offices within the
BLS and moving towards web-based data collection
for these.
SCHOOL NOTES AND NEWS
25

Senator Joesph Bruno remarks on Lack’s
accomplishments.
Jim Lack speaks at the November event.
Dean Lawler chats with Senator Vincent Leibell
and his wife Helen, current ILR parents.
Linda Angello, Commissioner, NYS Department
of Labor, greets Senator Lack.
SCHOOL NOTES AND NEWS
ILR Honors James Lack
Alumni and friends of the School
gathered at the Cornell Club in New
York City on November 21 to honor
Senator James J. Lack on the occasion of
his retirement from the NYS Senate and in
recognition of his long-term support for ILR.
Senator Joseph Bruno made brief comments
during the event reception. Dinner speakers
included Dean Edward Lawler, who hosted
the program; Deputy Commissioner of the
New York State Department of Labor Connie
Varcasia MILR ’79; ILR professor and Dean
Emeritus David Lipsky ’61; and Vice President
of Cornell University Relations Henrik
Dullea AB ’61.
Their collective remarks described Lack
as one of the ILR School’s most ardent champions
in Albany. David Lipsky quipped that
“his enthusiasm for the School’s programs is
remarkable, especially given the fact that he
graduated from the University of Pennsylvania.”
Lipsky went on to say that he and Senator
Lack share similar values. “I never really
26
had to persuade Jim that supporting the ILR
School and Cornell were worthy pursuits. He
believed emphatically that labor education
and higher education not only benefit the
institutions, union members, and students
directly involved, but also contribute significantly
to the welfare of the citizens of NYS.”
Jim Lack’s enthusiasm for the ILR
School’s mission has been invaluable over
the past decade. His guidance and support,
particularly in the arena of legislative funding
for key projects, has helped to ensure
ILR’s continued preeminence among institutions
of its type. His legislative legacy will
include the success the ILR School has had
in ‘Advancing the World of Work.’
In addition to holding a BA from the University
of Pennsylvania, Jim Lack earned a
JD degree from Fordham University School
of Law. He is a partner in the law firm of
Smyth and Lack in Huntington, N.Y. He is
married to Dr. Therese Lack, a psychologist.
They have two children: Jeremy ILR ’98,
the ILR School’s only Marshall Scholar, and
Kara.

NYS Senator Michael
Nozzolio ’73 Helps
Secure Grant for ILR
The ILR School was honored to have
New York State Senator Michael Nozzolio
’73 speak at the dinner program
for the Catherwood Library dedication,
but no one at the School anticipated how
special the evening would be. During the
night, Nozzolio informed the dean that he
was pursuing funding for the library, and
went on to help secure a $50,000 grant from
New York State to support the collections of
the library. One of the largest despositories
of materials relating to workplace studies in
the world, the Catherwood Library is widely
known as a unique and valuable resource.
“As a student in the ILR School, I spent many
days and nights at the Catherwood Library,”
said Nozzolio. “It played an integral role in
my academic and professional pursuits.”
The Senator has a more personal connection
to the library, too, as M.P. Catherwood, the
library namesake, was a great mentor and
friend to him. Nozzolio served as a research
intern to Catherwood for two years, and
credits the experience with inspiring him to
pursue a career in public life.
With the grant, Nozzolio hopes to “help
ensure that future generations of Cornell
students have access to the best library and
best resources possible in order to expand
their horizons and take hold of the opportunities
that await them.” Gordon Law, director
of the Catherwood Library, said that the grant
would allow them to build their collections,
particularly in the area of issues in the workplace.
The ILR School is grateful for Nozzolio’s
commitment to help maintain worldclass
facilities and collections at the School.
Truesdale Returns to
Campus as McKelvey
Neutral-In-Residence
Senator Nozzolio’s remarks at the Catherwood
Library Dedication included many warm memories
of M.P. Catherwood.
The ILR School welcomed back to campus
a favorite son, John C. Truesdale
MS ’48, the Jean T. McKelvey Neutral
in Residence. As when he visited in the fall
semester, Mr. Truesdale met with students,
both in the classroom and informally, to
share his expertise gained as a distinguished
member of the National Labor Relations
Board and practicing arbitrator.
Students in Professor Jim Gross’ arbitration
class (ILRB602) gathered evidence, prepared
witnesses, and acted as advocates in a
mock arbitration with Mr. Truesdale presiding.
In Professor Risa Lieberwitz’s class on
Public Sector Labor and Employment (ILRCB
608), Mr. Truesdale submitted problems
in advance to the class and then listened
to oral arguments presented by students,
questioning them as if in an NLRB hearing.
Mr. Truesdale also was a guest in Professor
Ronald Seeber’s class on Negotiation and
Dispute Resolution (ILRCB 405) and Professor
Lance Compa’s class on International
Labor Law (ILRCB 681).
Mr. Truesdale began his career with
the NLRB right after graduation as a field
examiner, rising to become a member and
then chairman of the board. Retired in 2001,
he now works as an arbitrator in private
practice. Mr. Truesdale has had numerous
professional associations including memberships
in the Association of Labor Relations
Agencies, Industrial Relations Research Association,
American Arbitration Association,
Federal Mediation and Conciliation Service,
and the Foreign Service Grievance Board.
The Neutral-in-Residence program is
named in honor of ILR founding faculty
member Jean T. McKelvey and brings outstanding
practitioners in the field of conflict
resolution back to campus to interact with
ILR students and share their expertise. The
program is made possible by donations to
the Neutral-in-Residence Fund. The visiting
neutral is selected by a committee of ILR
faculty and alumni selected by the Dean.
The committee looks for candidates who
exemplify the qualities of Professor McKelvey:
integrity, excellence in teaching, commitment
to the field, and the willingness to
share expertise with others.
Our sincere thanks go to John Truesdale
for his excellent service to the ILR School as
the 2002-2003 McKelvey Neutral.
SCHOOL NOTES AND NEWS
27

WI L L I A M B. GR OAT AWA R D 2003
(l-r) Gary Bettman hands the Groat Award to Liz Moore as Laurie Berke-Weiss and Dean Edward
Lawler look on.
SCHOOL NOTES AND NEWS
Celebration 2003: Honoring Alumni Excellence
ILR Celebration 2003 took place April 3 at
the Roosevelt Hotel in New York City and
honored Elizabeth D. Moore ’75. Moore
received the Groat Award for exceptional
professional accomplishment in the field
of industrial and labor
relations, and for outstanding
service to the School.
Recipients are selected
because they possess the
qualities of leadership and
judgment characteristic
of Judge William B. Groat,
whose vision was reflected
in the legislative document,
adopted in 1945, which set
forth the mission of the
Elizabeth D. Moore,
recipient of ILR’s
pioneering School of Industrial
and Labor Relations.
Groat Award for 2003.
Liz is a partner at Nixon
Peabody LLP, where she represents employers
and provides general employment
counsel and guidance in areas including
equal opportunity, diversity initiatives, and
alternative dispute resolution. Previously,
she served as assistant counsel to former
New York State Governor Hugh Carey and as
counsel to former Governor Mario Cuomo. In
her time in government, Moore has directed
the labor negotiations with six public employee
unions, administered NY’s collective
bargaining agreements, led a broad range
of labor and management committee activities,
and negotiated improved employee
benefit packages. She is a member of Cornell
University’s Board of Trustees and the ILR
Advisory Council. She is active with PCCW
(President’s Council of Cornell Women) and
28
as chair of the University’s
Minority Alumni
Initiative Implementation
Committee.
Over 200 alumni and
friends joined us for this
special event. ILR sends
sincere thanks to all seat
and table donors and
sponsors, and appreciation
to everyone who
supports this annual ILR
recognition event with
their attendance. Guests
Dave Price ’87, Anchor,
FOX5/WNYW’s Good Day
New York offered after dinner
remarks.
represented all of ILR’s varied constituencies;
and networking, as usual, was a key element
to the success and the fun of the evening.
For additional information or to nominate
an alumnus/alumnae for Groat or Alpern
Award recognition, please contact ILR External
Relations at (607)255-6511.
CIGNA Executive Bill
Several members of the ILRAA Board, including
Dean Burrell and Barry Hartstein, offered a special
welcome and introduction to ‘Networking
101’ for students who travelled to NYC as special
guests of the School on April 3rd for the Celebration
2003 festivities.

SCHOOL NOTES AND NEWS
The CIGNA Corporation has a history of providing strong support to the School, in foundation and
education. Here (l-r) CIGNA excutives Bernie McCabe, Kurt Matthews, and Andrew Allen stand outside
a group study room named for CIGNA in the Catherwood Library.
Wiggenhorn Visits MILR Class
by Linda Myers
Anyone who has called his or her
health insurer to ask about a medical
claim knows the frustrations of
dealing with poorly trained staff. But how
can a company, any company, ensure that
all its staff will be responsive? Align your
training with company strategy, so that “the
right person within your organization gets
the right education at the right time, in a
way that’s helpful to the community,” said
Bill Wiggenhorn, a guest speaker in a graduate
course on that subject at the School
last January. Currently Wiggenhorn is chief
learning officer for Cigna Corp., one of the
largest providers of health, life, accident and
disability insurance coverage in the world.
But he is most well known in HR circles for
his work as chief learning officer at Motorola,
where he greatly expanded internationally
the company’s training arm, Motorola University.
Wiggenhorn is actively involved in
the ILR School’s Center for Advanced Human
Resource Studies (CAHRS).
“He has helped to revolutionize the field
of training and development,” said Assistant
Professor Bradford Bell, who invited Wiggenhorn
to give his HR students an overview of
the field as well as what’s involved in aligning
training with business strategy.
Stressing that training is more a cost
than an investment from a company’s perspective,
he spoke of the trend in HR toward
more self-managed training and education
programs accessed via the Internet. He predicted
there would be more communities
of learners working together online, which,
when done right, “is almost as good as being
there.” And he talked about the long-term
aim of providing a range of training opportunities
and access to education that would
allow people to stay employable until they
reach the age of 87.
Many of the MILR students will be facing
a tough job market when they graduate
in May, but Wiggenhorn told them not to be
disheartened, saying, “We’ve been through
this down cycle before.”
“I was interested in his view of how
learning relates to business strategy and
the other way around,” said Jakub Sovina,
a master’s degree student from the Czech
Republic. And Bell said: “He brought up a lot
of issues I can expand on later in the course,
such as how to utilize e-learning effectively
and making sure employees use their training
right away. If they don’t use it, they’ll
lose it.”
This story was adapted from one by Linda Myers
that was originally published in the February
6, 2003 issue of the Cornell Chronicle,
and is reprinted here with permission.
29

48 Jerome Ackerman continues
to serve as an arbitrator in
commercial cases for the American
Arbitration Association. He
also serves as a volunteer mediator
for the U.S. District Court
for the District of Columbia.
James Smith is currently helping
with the resurrection of the
Sacramento Union, the oldest
daily west of the Mississippi
River, as an Internet newspaper.
Western Journalism Center,
where James is the executive
director, is the founder of
World Net Daily, the leading
Internet(non-print) daily in the
country—three million readers
per day.
49 Barry Feiden is a part-time arbitrator
for Federal Mediations
AAA and NASD.
54 Richard S. Eskay passed away
in February. He was the beloved
husband of Marion Miller,
the loving father of Marjorie,
Linda, and Julie and grandfather
to seven grandsons. In
addition to his familial roles,
Richard was president of RSK
Associates, a representative
of Specialty Planners and a
producer, with his wife, of Pathways
to Children’s Literature.
He was a proud and active
alumnus of Cornell, where he
met Marion (with whom he
shared 50 years of marriage).
Bringing joy and humor to others,
his spirit remains in us all.
56 Margaret Loble passed away
on July 20, 2002.
60 Gerard Cerand is proud to
report that his youngest daughter,
Paige, will be attending the
ILR School in the fall of 2003 as
a freshman. His eldest daughter
Lauren graduated from
the School in May of 2001 and
his son, Tanner, is currently a
Junior at ILR.
61 Edward Robbins has been
elected vice president of the
Society of Actuaries.
Class Notes
66 Jonathan Dolgen was named
Pioneer of the Year by the Will
Rogers Motion Picture Pioneers.
William Kilberg and his wife
Barbara became grandparents
on October 27, 2002. Their
grandson is also named William.
67 John H. Bruns III passed away
on September 14, 2002.
Barry Gold passed away on
October 12, 2002, at his residence
and in the company of
his family.
68 Eleanor Zweibel’s son, Rob, is
a member of the class of 2005
in the ILR School.
71 Mark E. Tabakman, counsel at
Grotta, Glassman & Hoffman,
P.A., has been appointed to
the senior executive council of
the NJ Foundation for Aging,
an organization that works to
expand and improve new and
innovative approaches in the
delivery of services that enable
older adults to live in the community
with independence and
dignity.
Pace joins Starbucks as
executive vice president
Jay Erstling was appointed the
director of the office of the
Patent Cooperation Treaty (PCT)
at the World Intellectual Property
Organization (WIPO), an
intergovernmental organization
in Geneva, Switzerland. The
PCT enables inventors to obtain
patents throughout the world
in a simplified, streamlined
manner. Jay and his family are
still adjusting to life in Geneva,
but they are sure that their
time there will be great fun.
72 Bruce Hazen’s career and management
consulting is picking
up. He loves working on the
leading edge with professionals
who are redefining careers and
how they are designed, lived
and changed. Bruce consults
with clients from Massachusetts
to Southern California to Seattle,
both organizational (Federal
Reserve), and individual.
Michael J. Murphy has been
appointed to the newly created
position of vice president,
compensation and benefits, at
Eastman Chemical Company.
73 Senator Mike Nozzolio has
been at the forefront of establishing
the Finger Lakes Institute
for some time. With a recent one
million dollar state grant, the
Finger Lakes Institute is finally
David A. Pace ’81 joined Starbucks last summer as
executive vice president of Partner Resources. In
his new position, Pace leads the 270-person Partner
Resources Department and is responsible for all partner
(employee) recruitment, retention and benefits programs, as
well as related organizational strategies, and reports directly
to CEO Orin Smith. Pace came to Starbucks after working as
executive vice president and chief people officer at i2 technologies,
a software company in Dallas, for two years. He has
also worked for HomeGrocer.com, a Seattle- based internet
start-up selling and delivering groceries to the home, Pepsi-
Co, Inc, and Tricon Restaurants International. Starbucks CEO
Orin Smith commented that “With his extensive experience
managing a large workforce, Dave is well qualified to cultivate
a range of programs for Starbucks’ almost 60,000 partners
that support our commitment to partner development as
well as our aggressive growth plan.”
30

going to be a reality. It will be
located at Hobart and William
Smith Colleges in Geneva.
75 Roslyn Goldmacher, head of
an organization responsible for
more than $450 million in small
business loans, is on a self-proclaimed
misson of encouraging
economic stability and growth
on Long Island.
Fredric Knapp recently formed
a new law firm Laufer, Knapp,
Torzewski & Dalena LLC with
5 partners in Morristown, New
Jersey. The firm specializes in
labor/employment law, family
law, litigation, estates and
corporate law.
76 Paul Stephen Gerarde passed
away in December of 2002.
77 Dr. Sehwerert has returned to
the U.S. after 30 years of working
in South America.
Colleen Martin’s daughter,
Maureen Martin, is Cornell/ILR
class of 2006.
Diane Davie is the new Senior
vice president of human resources
at Invacare Corporation.
79 Dean L. Burrell, counsel at
Grotta, Glassman & Hoffman,
P.A., has been named president-elect
of the Garden State
Bar Association, an affiliate
of the National Bar Association.
The GSBA is dedicated to
African-Americans and others
becoming an effective part of
the judicial and legal systems.
Timothy Ring has been selected
to succeed William Longfield
as chairman and CEO of C.R.
Bard, Inc.
80 Karen Smith-Pilkington has
been elected a senior vice
president of the Eastman Kodak
Company by its board of
directors.
Robert D. Manfred Jr., executive
vice-president for labor
relations and human resources
for Major League Baseball,
played a key role in winning a
contract with the players union
last August. It was the first time
since the mid 1960’s that the
expiration of the contract did
not end in a work stoppage.
Eva Sage-Gavin has joined Gap
Inc. in the newly created role
of executive vice president of
human resources.
81 Anthony Clark has been appointed
by Governor Rod
Blagojevich to head the Illinois
Department of Insurance.
82 Leon Singletary recently relocated
from Princeton, New
Jersey to Blue Bell, Pennsylvania
as a result of accepting a
new position as vice president,
human resources with BTG International
Inc. Leon and Sandy
(MS, Arts ’82) continue to be
happily married and now have
three boys, Lee (14) Brandon
(12) and Jared (3).
83 Susan Lomega and her family
are nearing the completion of
their home improvements after
almost three years. Susan’s
daughter Ana is almost 2 1/2
years old and she is getting
along fine with her English and
Portuguese.
ILRie makes
headlines in his
underwear
84 David R. Nachbar joined
Bausch & Lamb as senior vice
president of human resources.
86 David McCluskey is running for
re-election to State House District
20 in Connecticut.
Marisa Levy has an exciting
new position in the upstart media
division of IDT Corporation,
a multi-billion dollar telecom
company, as part of the strategic
growth and development
team.
Dominique Torres is the proud
mother of two children, Brynn,
age three, and Thomas, age 19
months.
87 Francine Esposito at the law
firm Grotta, Glassman & Hoffman,
P.A. in Livingston, NY
is now principal in charge of
GG&H’s training practice.
Jamille Moens and her husband
Tommy Davis welcomed
a new baby boy into the family.
Chase Davis was born on
12/5/01.
88 Cheryl Biron is now manager
of consumer communications
at Female Health Care at Berlex
Laboratories in Montville, NJ.
Vaughn Lowry ’96 has
drawn a lot of attention
for his recent work—dancing
in his underwear. Yes, the
star of the popular Joe Boxer
commercials featuring a guy
grooving in his boxers is an ILR
grad. The first commercial spot
aired last year and Lowry became
an instant star. Though he
was already working as a runway
and fashion model, it took the
Joe Boxer commercials to make
him a recognized face—or dancing body. The most recent
commercial spot was released in December for the holidays,
and featured Lowry dancing off a gift box around his hips to
reveal a pair of “santa boxers.”
MC Talent Management
31

C L A S S N O T E S
Sharon Berlin recently moderated
a panel discussion on
making the lower steps of the
grievance procedure effective
at the New York State Bar Association
Labor Law section.
89 Lisa Berg recently became
Board Certified by the Florida
Bar in labor and employment
law. She also recently won the
South Florida Business Journal’s
Up and Comers Award in
the legal category.
Rakesh Khurana is an assistant
professor at Harvard Business
School. He recently wrote a
book titled Searching for a
Corporate Savior: The Irrational
Quest for Charismatic CEO’s.
90 Sharon Lamm is now an Adjunct
Professor of Leadership
for Columbia University.
91 Jesse Pichel is now an equity
research analyst covering
electronics manufacturing for
Needham & Company in New
York City, a technology investment
bank. He was previously
a vice-president at C.E. Unterberg,
Towbin.
Philip Rothman was recently
promoted to regional counsel
(September ’02) in the NASD’s
department of enforcement.
Steven Davi is an associate in
the commercial litigation department
of Farrell Fritz concentrating
in labor and employment
law.
93 Brian Weinstein, in addition
to his duties as a firefighter,
holds the position of president
of IAFF Local 737, a local union
representing the 65 uniformed
employees of the Ithaca Fire
Department.
Edward Velez joined the law
firm of Epstein Becker & Green,
specializing in labor and employment
law in July, 2002.
Julia Prieto, formerly Julia
Reichgott, was married to
Daniel Prieto in July 2002. The
marriage took place in Seville,
Spain. Julia also joined Bank
One Corp. in July of 2002.
ILR grad elected member
of Syracuse law firm
Subhash Viswanathan ’92 was recently elected member
of the Syracuse-based law firm of Bond, Schoeneck
& King, PLLC. Mr. Viswanathan belongs to the firm’s
thirty-five-attorney labor and employment law department.
His practice includes representation
and counseling of employers in a variety
of matters, including employment
discrimination litigation, National Labor
Relations Board proceedings, and labor
arbitrations. He is a frequent speaker
on labor and employment law topics
for various legal and human resource
professional groups. Mr. Viswanathan
earned his law degree, with high honors,
from Duke University School of Law in 1995. Founded
in 1897, Bond, Schoeneck & King, PLLC has 160 attorneys in
Albany, Buffalo, Oswego, Syracuse, and Utica, New York; in
Overland Park, Kansas; and through the firm affiliate, Bond,
Schoeneck & King, P.A., in Bonita Springs, FL and Naples,
FL. The firm serves small and large businesses, educational
and health care institutions, media, municipalities, not-forprofit
organizations, and individual clients.
95 Lisa Hanney got married October
11, 2002. She also had
a job change, as her dot com
closed in November. She is
currently the director of human
resources for Chemical Week
Associates in NYC.
John Claus and his wife,
Jeanne, welcomed their third
child on August 31, 2002. Her
name is Abigail Suzanne and
she joins her big sisters Gabrielle
and Madeline.
96 Patricia Campos has joined the
legislative department of UNITE!
97 Jonas Chartock has served for
the last year and a half as the
executive director of Teach For
America - Houston. Teach For
America is the national corps
of outstanding recent college
graduates of all academic majors
who commit two years to
teach in urban and rural public
schools and become lifelong
leaders in the effort to expand
opportunity for children.
Thomas Campenni and Christine
Mantione were married
on August 3, 2002 at Immaculate
Conception Church, West
Pittston.
Juliet Hershey was married on
February 21, 2003 to Christopher
Beatty at the First Presbyterian
Church in New York.
98 Evan Shenkman married Jennifer
Salzwedel, AG ’98, at Sage
Chapel at Cornell in July of
2002. Andrew Lah, ILR ’98, was
a groomsman and Colin Dougherty,
ILR ’98, Melissa Amernick,
ILR ’98, and Noah Shannon, ILR
’99 were in attendence.
Alison Crean and Joseph Rogish
were married July 13, 2002
at St. Charles Borromeo Church
in Elmira Heights, New York.
99 Kara Buscaglia graduated from
law school in May 2002.
Paul Gianamore is now an
Associate at American Capital
Strategies.
00 Amy Demarco recently moved
to Arizona, in addition to a job
change from GE to Honeywell.
Colleen Kendall and Jason
Stevens were married May 18,
2002 in Pleasanton, CA.
32

A MESSAGE A FROM FROM THE THE DIRECTOR OF OF EXTERNAL RELATIONS
Dear Friends:
In the last edition of ILR Connections, Dean Lawler outlined his fundraising priorities
for his second term as dean. Your participation is crucial to the continued
success of ILR and its mission of providing a world-class education and research
institution. During the 2002 fiscal year,
which concluded June 30, 2002, the
Source Total Gifts Percentage
School raised $3,838,454. The table on Alumni $1,261,936 32.8
the right shows how those gifts were Unions $55,816 1.4
broken down by source.
Corporations $1,004,691 26.1
As I write, nearly 70 percent
of the way through Parents $44,024 1.4
Foundations $1,301,621 33.9
the 2003 fiscal year, the
Friends $ 170,365 4.4
largest source of donors
to ILR is our alum-
Total $3,838,454
ni with $1,075,000 or 42
percent of the $2.5 million raised so far. While this trend is important,
the School’s future depends on more assistance from other constituents.
There are a number of ways you can assist the School with its mission:
1. Consider making ILR one of your top philanthropic choices during
the next few years;
2. Ask your employer to host a student internship of which there are
many types;
3. Visit campus and see the new classroom building and the newly renovated
Catherwood Library. Let us know you are coming and we can
help with planning your time;
4. Attend ILR events in your area;
5, Think how you and/or others who are employed in your business, firm,
or union could help raise for ILR money from the place that employs you.
The Dean’s priorities will become more important to ILR and its success as
Cornell begins to outline another multi-billion dollar capital campaign. While a
few priorities require large sums of money, many do not. I would ask all of you
to read the brief descriptions on page 24 to learn what your gift can fund. If you
have any questions, please do not hesitate to call the External Relations office at
(607)255-5827.
Christopher Haley, Director of External Relations

I N THE CU SPOT L I G H T
Cornell Appoints Jeffrey Lehman ’77 as New President
Jeffrey S. Lehman, dean of the University of Michigan Law School and a
national leader in higher education, was appointed Cornell’s eleventh
president by the Cornell Board of Trustees at a special meeting held on
campus December 14, 2002. Lehman will assume the presidency on July 1.
He will succeed Hunter Rawlings, currently the chair of both the Association
of American Universities and the Council of Ivy League Presidents, who
has been president of Cornell since 1995.
Lehman, 45, will be the first Cornell
alumnus to serve as president of the university.
He earned an undergraduate degree in
mathematics in 1977. He also holds advanced
degrees in law and public policy from the
University of Michigan.
“Jeff established an extraordinary
record of achievement
during his nine years
as dean of one of our nation’s
outstanding law schools,”
said Edwin H. Morgens,
Cornell trustee and chair of
the search committee. “He
is a distinguished scholar,
whose research addresses
a wide range of issues at the
intersection of law and public
policy—from higher education
finance to corporate taxation to welfare
reform. His record as an academic leader is
even more outstanding. During his deanship,
Michigan attracted widespread acclaim for
its innovations in public service, internationalism,
and the teaching of legal writing.
His colleagues at Michigan speak glowingly
of his service on a range of campus-wide
Robert Barker
matters, including some of the most sensitive
challenges the university has faced this
past decade. On the national stage, Jeff’s
remarkable skills have been recognized by
his fellow law school deans and by some of
the finest leaders in higher
education.”
At the press conference
announcing his appointment,
Lehman said, “It is a
great honor to assume the
presidency of a university
that is one of New York’s
signal contributions to the
world. Cornell’s founding vision
was remarkable: to be
nonsectarian, coeducational,
racially integrated, and
at the same time to stand
proudly among our nation’s superb research
universities. Today, Cornell remains true to
that founding vision, as its faculty, students
and graduates provide global leadership in
every domain of our society. I am enthusiastic
about working with everyone who cares
about Cornell to help realize the full measure
of our aspirations.”
ILR Connections is published by the School of Industrial & Labor Relations, Cornell University, Ithaca, NY 14853-2801
Edward J. Lawler, Dean Chris Haley, Director of External Relations (607)255-5827
Project Coordinators: Jennifer Borel and Janice Guthrie
Editorial Assistance: Marsha Cox, Laura Hunsinger, Sharon Tregaskis Design: Julie Manners
Photos: All photos by Dewey Neild © Dewey Neild Photography unless otherwise indicated
Special thanks to the following ILR staff and faculty members for their contributions & assistance: Esta Bigler,
Suzanne Bruyère, Susan Doney, Maralyn Edid, Maria Figueroa, Lou Jean Fleron, Jeff Grabelsky, Lois Gray, Chris Haley,
Laura Hunsinger, Ellen Marsh, Cathy Mooney, Damone Richardson, Carol Robbins, and Alicia Smith.
School of Industrial
& Labor Relations
309 Ives Hall
Ithaca, New York
14853-3901
Nonprofit
Organization
U.S. Postage Paid
Ithaca, NY 14850
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