Summary Page 18 CEOs’ Panel Session Page Page 25-27 Opening Address by the Minister of State Page 18 Joint Keynote Address by Scott Price, CEO Walmart Asia and Harish Manwani ,COO Unilever Page 20-24 Exhibitors <strong>ECR</strong> <strong>AP</strong> Award Page 28-31 18 18
With over 400 delegates from across the region <strong>ECR</strong> Singapore hosted the 13 th <strong>ECR</strong> Asia Pacific Conference in May 2012. <strong>The</strong> theme this year was Touching Lives and Improving Value. “Touching lives and improving value is an extension of the Vision of <strong>ECR</strong> <strong>AP</strong>. We want to improve consumer satisfaction while reducing total cost, inventory and environmental impact in Asia. We want to make a difference in our consumer’s lives through our leverage of scale as an industry.” -said Alex von Behr <strong>for</strong>mer Co-chair of <strong>ECR</strong> <strong>AP</strong> “<strong>ECR</strong> <strong>AP</strong> has three basic objectives – understanding future trends, sharing industry best practices and networking between manufacturers and retailers in Asia. This Conference is an important means of meeting these objectives. A time to listen, a time to share, a time to inspire and be inspired.” Anthony Rose Co - chair <strong>ECR</strong> <strong>AP</strong> We had a rich agenda <strong>for</strong> the participants including our opening session from the Global COO of Unilever and the Asia CEO of Walmart; CEOs’ Panel session and learning's around 5 different topics: Customer Value from Paul Galagher Diageo, Claude Ringuet S<strong>AP</strong> and Dr Ahn Jae-Myung RetailTech. Consumer Trends from Seah Kian Peng NTUC FairPrice and Lies Ellison-Davis Kantar Retail Asia, Patrick Medley IBM, Terence Foo Accenture. Sustainability from Paul Prendergast Accenture, Nigel Bagley Unilever, Rene T. o P&G. Supply Chain from Ampy Cheung-Aswin Unilever, Toby Black Chep, Denny Yang Metro China. <strong>ECR</strong> Projects from Ian Williamson Accenture, Alfons Van- Woerkom Unilever, Jeffrey Jotie Diageo, Lawrence Low, Chris Cave Jones IBM. <strong>ECR</strong> <strong>AP</strong> would like to say Thanks <strong>for</strong> all of the sponsors , <strong>for</strong> the co-organiser <strong>ECR</strong> Singapore and <strong>for</strong> everybody who attended in EFFECTIVE CONSUMER RESPONSE IS IM- PORTANT IN REDUCING WASTAGE Minister of State <strong>for</strong> National Development and Manpower Tan Chuan-Jin has stressed the importance of Efficient Consumer Response (<strong>ECR</strong>) towards raising productivity, by reducing wastage throughout the supply chain. He was speaking at the opening of the 13th Efficient Consumer Response Asia-Pacific Conference and Exhibition. Mr Tan cited the example of implementing Cold Chain Management How did you see the conference? “Very good venue, content, organisation and ,as always a pleasure to meet so many business colleagues in the same place. Congratulations to <strong>ECR</strong> Singapore <strong>for</strong> the strong attendance and all those involved in putting this together. Both CHEP guests and ourselves enjoyed the event very much.” Nigel Branch (Chep) “<strong>The</strong> conference exceeded expectations in many ways but we <strong>need</strong> to focus on continuous improvement. To that end, I look <strong>for</strong>ward to our driving hard to better attract increased retailer participation and attendance in Hong Kong. I think we are seeing that the difference between good and GREAT is working WITH our retail partners!” Pat Conklin (P&G) “It is a very comprehensive and fruitful conference to meet industry players and see the uptrends from the exhibitions. It is a mega event that the industry should not be missed out.” Heidi Ho (<strong>ECR</strong> HK) “<strong>The</strong> Conference just gets better and better each time. <strong>The</strong> quality of the presenters and content was a step up again this year “ James Layard (BT) “As diamond sponsor <strong>for</strong> this event, S<strong>AP</strong> was delighted with the caliber of attendees and speakers. <strong>The</strong> industry perspectives and content were well communicated and insightful. As the leading provider of software business solutions to the industry, it was a valuable event <strong>for</strong> S<strong>AP</strong> to participate in and we will certainly continue our involvement moving <strong>for</strong>ward”. Claude Ringuet (S<strong>AP</strong>) “ <strong>The</strong> Conference gave members of <strong>ECR</strong> <strong>AP</strong> the chance to hear and learn about the future direction of the FMCG industry in Asia Pacific from the leaders themselves, provoking much discussion and debate, as well as to explore specific aspects of the <strong>ECR</strong> <strong>AP</strong> collaborative agenda in more detail, listening and engaging with experts in their respective fields.” Alex von Behr (Unilever) the conference. And we would like to invite you to Hong Kong to our next host country of the <strong>ECR</strong> <strong>AP</strong> Conference in 2014. Conference related materials can be downloaded from : http:// www.ecr-all.org/content/category/detail/13939 Standards to help lengthen the shelf life of perishable products. Adoption of the standards have enabled suppliers to save more than S$260,000 per year. <strong>The</strong> lower operating costs has, in turn, benefitted consumers in the <strong>for</strong>m of lower prices. Speaking after the opening ceremony, NTUC FairPrice CEO Seah Kian Peng stressed the <strong>need</strong> <strong>for</strong> increased efficiency, especially in the face of manpower constraints. "In the current context, it's becoming even more important because manpower is indeed, a constraint and if we don't try to adopt some of these best practices, it will impact operations," he said. "But if we do, and we're able to up the productivity, become more efficient, we can actually keep costs down, and these costs can eventually be passed down to consumers." source: channelnewsasia.com 19 19
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