CONTENTS Welcome Message 03 Conference Programme 04 Our Client Panel Speakers 05 <strong>DLA</strong> <strong>Piper</strong> in Turkey 06 Discover Istanbul 07 Delegate List 09 02 | <strong>CEE</strong> Fee Earners Conference – Winning With Clients
Welcome message Welcome to Istanbul “If the earth were a single state, Istanbul would be its capital.” (Napoleon Bonaparte) We are delighted to have over 200 <strong>DLA</strong> <strong>Piper</strong> professionals at the first <strong>CEE</strong> Fee Earners Conference in Istanbul on 8 and 9 July, 2011. All fee earners from Austria, the Czech Republic, Hungary, Poland, Romania and Slovakia have been invited together with colleagues from our still new Turkish practice. We are also proud to have at this conference senior representatives of such valued international client organisations as Deutsche Telekom, ENI, HSBC, OMV, Turkcell and Ülker/Yildiz Holding. Why Istanbul? – you may ask. The reasons why are both symbolic and pragmatic. The fast growing Turkish practice represents <strong>DLA</strong> <strong>Piper</strong> at its best, emphasising the Firm’s ambition to grow. Turkey is well known as a rapidly developing country which has been traditionally a bridge between Europe and the East. And, last but not least, Istanbul offers a combination of cultural values and natural beauty which will please you all. What we want to achieve “You have to learn the rules of the game. And then you have to play better than anyone else.” (Albert Einstein) The meeting has been designed to enable all our lawyers, whether junior associates or senior country managing partners, to share experience in a relaxed yet professional environment. The success of the conference will depend on all of us: the more we share, the more we will learn and take home with us. What we would like to achieve is for all participants to leave Istanbul with more insight into <strong>DLA</strong> <strong>Piper</strong>’s strategic intent across the Firm, and in Central Eastern Europe in particular. We can only hope that as well as a better understanding of our common objectives, there will be new ideas born and friendships made to make this a truly memorable experience. The conference programme reflects one of the principal objectives of the new strategic framework that is being introduced and implemented across the Firm: putting client relationships on the top of our Agenda. This, we believe, can be achieved best if we do more to create interaction between practice groups, offices and regions. <strong>DLA</strong> <strong>Piper</strong> is now the world’s largest law firm with offices in more jurisdictions than any other, which should help. What we are going to do “The best way to find out what our clients think of us and of our competitors is by asking them.” (Anonymous) The first day will offer an opportunity for all participants to hear more of what <strong>DLA</strong> <strong>Piper</strong> has achieved already in Central Eastern Europe and how we intend to build on our current achievements going forward. The client panel promises to be the excitement of the day: the presence of senior legal counsel from prominent client organisations at our plenary session demonstrates the importance of putting clients first, and highlights the continued need for us to do so in order to implement our client strategy across practices and regions. A partner presentation on client service excellence and best practice in service delivery will conclude Day 1 before we leave for dinner. Saturday morning workshops will enable structured discussions to reflect on what our clients said the previous day. Working in groups, everyone will have an opportunity to work with colleagues and develop ideas that we can implement locally and across jurisdictions. The feedback session will provide guidance on how we should follow up on what has been discussed. Dinner on a boat cruising down the Bosphorus will bring the event to a conclusion on Saturday night. We do hope you will all have a great time, and look forward to meeting you in Istanbul. Ulrich Jüngst Federico Sutti www.dlapiper.com | 03
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