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09HDC01565 - Health and Disability Commissioner

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Opinion <strong>09HDC01565</strong><br />

h<strong>and</strong>over was taken outside the SCU.<br />

115. In its response to my provisional report, CDHB noted that the RCA was conducted to<br />

identify the factors that may have caused or contributed to Mr A‘s death, <strong>and</strong> that<br />

many of the factors identified in the RCA report ―may not have related directly to the<br />

outcome, but have been identified as systems/process matters which could be<br />

improved for better patient care in the future‖.<br />

Further information from CDHB<br />

116. CDHB responded to preliminary independent advice from my nursing expert, RN<br />

Hewson. The DHB states that the RCA did not identify individual actions or inactions<br />

as having contributed to Mr A‘s death, <strong>and</strong> considers that Ms Hewson‘s comments<br />

appear to relate to the level of monitoring that would be expected in a high<br />

dependency situation.<br />

117. CDHB notes that as Mr A was on a PCA pump, his blood oxygen level (SpO2) <strong>and</strong><br />

sedation scores were being recorded in accordance with the plan <strong>and</strong> PCA protocol.<br />

The DHB states that while it does not condone the breach of protocol around<br />

respiratory rate, sedation scores have been shown to be a more reliable indicator than<br />

a decrease in respiratory rate. It notes that the other observations made by nursing<br />

staff (eg, direct visual observations, Mr A conversing <strong>and</strong> interacting with family <strong>and</strong><br />

with staff, <strong>and</strong> snoring) indicated no deterioration in function or other cause for<br />

concern.<br />

118. CDHB accepts that aspects of the documentation of Mr A‘s care were to a lesser<br />

st<strong>and</strong>ard than it would expect, <strong>and</strong> states that it regularly promotes the required<br />

st<strong>and</strong>ard <strong>and</strong> importance of good documentation for nurses across all areas of the<br />

hospital.<br />

119. CDHB states that at the time of these events, there were some changes in nursing<br />

leadership on the ward, <strong>and</strong> a vacancy for a Nurse Specialist Educator for<br />

Neurosurgery. It does not consider this was a significant factor in these events, but<br />

states that these changes may have influenced the general ward environment.<br />

120. CDHB also explains that it was usual practice for nursing staff to work on both the<br />

main ward <strong>and</strong> in the SCU, <strong>and</strong> that this supports the process of progressive recovery<br />

<strong>and</strong> ensures nursing staff have the opportunity to develop the full range of skills<br />

required. However, it acknowledges that this may have altered staff ―thinking‖ around<br />

the role of the area. It states that this was illustrated by the practice of holding<br />

morning h<strong>and</strong>over in the seminar room. CDHB initially advised that the reason for<br />

this was to maintain patient privacy <strong>and</strong> because of the layout of SCU at the time, but<br />

subsequently stated that it did not know why this practice had started.<br />

121. CDHB also states that the medical round on this ward usually takes place at about<br />

9am, <strong>and</strong> this is when the observation period – ―specialling‖ – should end. However,<br />

where a patient had an uneventful first postoperative night, the practice had developed<br />

21 5 September 2012<br />

Names have been removed (except Canterbury DHB <strong>and</strong> the experts who advised on this case) to<br />

protect privacy. Identifying letters are assigned in alphabetical order <strong>and</strong> bear no relationship to the<br />

person’s actual name.

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