Here - Health Promotion Agency

150
Widwods
c/o 60 Rocks Park
Uckfield
East Sussex TN22 2AX
(01825) 765 084 (evenings)
Small support group of young
widows aiming to provide practical
and emotional support for those
who experience the loss of partners.
Please include an SAE for written
replies to any query.
NAPPIES
The National Association of
Nappy Services
To find a nappy laundry
service in your area call (0121)
693 4949 or visit
www.changeanappy.co.uk
The Real Nappy Project at the
Women’s Environmental
Network
PO Box 30626
London E1 1TZ
(020) 7481 9004 (Mon-Fri
10am-6pm)
www.wen.org.uk
Nappy line 01983 401959
(Mon,Wed 9am-12noon)
Gives information on the
availability of modern shaped and
fitted cloth nappies. Runs the
Nappy Exchange Service, which
provides a source of second-hand
real nappies.
RELATIONSHIPS
RELATE: National Marriage
Guidance
Herbert Gray College
Little Church Street
Rugby CV21 3AP
0845 456 1310
0845 130 4010 (helpline Mon-
Fri 9.30am-4pm)
www.relate.org.uk
In Northern Ireland:
76 Dublin Road
Belfast BT12 5AB
(028) 9032 3454
www.relateni.org
Confidential counselling on
relationship problems of any kind.
To find your local branch look
under RELATE or Marriage
Guidance in the phone book or
contact the above addresses.
RIGHTS AND
BENEFITS/ACCESS TO
SERVICES
Child Poverty Action Group
94 White Lion Street
London N1 9PF
(020) 7837 7979
www.cpag.org.uk
Campaigns on behalf of lowincome
families. Provides advisers
with information and advice for
parents on benefits, housing,
welfare rights, etc.
Child Support Agency
PO Box 55
Brierley Hill
West Midlands DY5 1YL
(08457) 133 133 (enquiry line)
08457 138924 (textphone)
(Both lines open Mon-Fri
8am-8pm, Sat 9am-5pm)
www.csa.gov.uk
In Northern Ireland:
08457 139 896
08457 132 243 704
(voice/minicom)
www.dsdni.gov.uk/csa
The Government agency that
assesses maintenance levels for
parents who no longer live with
their children. The agency will
claim maintenance on behalf of the
parent with care of the children,
but if you are on benefits the
money claimed will be deducted
from your benefit.
Citizens Advice Bureaux
Myddleton House
115-123 Pentonville Road
London N1 9LZ
(020) 7833 2181 (call for the
telephone number of your
local office)
www.nacab.org.uk
For advice on all benefits, housing,
your rights generally, and many
other problems. To find your local
CAB look in the phone book or
ask at your local library.
Patient Advice and Liaison
Service (PALS)
Provide help and information about
health services and, if you have a
complaint can put you in touch with
independent complaints services. To
find your local PALS contact your
local NHS Trust or PCT.
Commission for Racial Equality
St Dunstan’s House
201-211 Borough High Street
London SE1 1GZ
(020) 7939 0000
www.cre.gov.uk
Encourages good relations between
people from different racial and
ethnic backgrounds, the elimination
of racial discrimination and
promotion of equal opportunities.
Community Relations Council
(CRC) (NI)
Glendinning House
6 Murray Street
Belfast BT1 6DN
(028) 9022 7500
www.communityrelations.org.uk
Provides advice and support
in Northern Ireland for those
working to develop a society free
from sectarianism.
Disability Alliance
Universal House
88-94 Wentworth Street
London E1 7SA
(020) 7247 8776 (voicetext)
www.disabilityalliance.org
Information and advice on benefits
for all people with disabilities.
Publishes the Disability Rights
Handbook – an annual guide to
rights, benefits and services for
those with disabilities and their
families.
Equal Opportunities
Commission
Arndale House
Arndale Centre
Manchester M4 3EQ
0845 601 5901
www.eoc.org.uk
In Northern Ireland:
Equality Commission for
Northern Ireland
Equality House
7-9 Shaftesbury Square
Belfast BT2 7DP
(028) 9050 0600
(028) 9050 0589 (text phone)
www.equalityni.org
Information and advice on issues of
discrimination and equal
opportunities.
Family Welfare Association
501-505 Kingsland Road
London E8 4AU
(020) 7254 6251
www.fwa.org.uk
National charity providing free
social work services and support
for children and families. Provides
financial support for families in
need throughout the UK.
Health and Social Services
Councils
HSSCs exist to help users of the
NHS. They advise on where and
how to get the service you need,
and can help if you’ve got a
complaint. For your local HSSC,
look in your phone book under the
name of your local Health and Social
Services Council.
Jobcentre Plus/Social Security
Office (Jobs & Benefits office)
For advice on all social security
benefits, pensions and National
Insurance, including maternity
benefits and Income Support and
income-based Jobseeker’s Allowance,
telephone, write or call in to your
local Jobcentre Plus/Social Security
Office (Jobs & Benefits office). The
address will be in the phone book
under ‘Jobcentre Plus’ or in
Northern Ireland, ‘Social Security
Office’. Hours are usually 9.30am-
3.30pm. In busy offices there may be
a very long wait if you call in.
Labour Relations Agency (NI)
2-8 Gordon Street
Belfast BT1 2LG
(028) 9032 1442
www.lra.org.uk
Advice on all employment rights in
Northern Ireland.
Social Security Offices: see
Jobcentre Plus
Social Services
A social worker at your local social
services office will give you
information on benefits, housing,
financial difficulties, employment,
relationship problems, childcare and
useful organisations. Look up social
services in the phone book under
the name of your local authority or,
in Northern Ireland, your local
Health and Social Services
Board/Trust or ask at your local
library. Phone, write or call in. There
may also be a social worker based at
the hospital to whom you could talk
either during your antenatal care or
when you or your baby are in
hospital. Ask your midwife or other
hospital staff to put you in contact.
SAFETY AND FIRST AID
Child Accident Prevention
Trust (CAPT)
4th Floor
Cloister Court
22-26 Farringdon La ne
London EC1R 3AJ
(020) 7608 3828
www.capt.org.uk
The Royal Society for the
Prevention of Accidents
(RoSPA)
Edgbaston Park
353 Bristol Road
Birmingham B5 7ST
(0121) 248 2000
www.rospa.com
In Northern Ireland:
Nella House
Dargan Crescent
Belfast BT3 9JP
(028) 9050 1160
www.rospa.com
Advice on the prevention of
accidents of all kinds.
St John Ambulance
27 St John’s Lane
London EC1M 4BU
0870 0104950
www.sja.org.uk
In Northern Ireland:
Erne
Knockbracken Healthcare
Park
Saintfield Road
Belfast BT8 8RA
(028) 9079 9393
Runs local first aid courses. Look
for your nearest branch in the
phone book, or contact the above
addresses.
SMOKING
ASH
102 Clifton Street
London EC2A 4HW
(020) 7739 5902
www.ash.org.uk
Provides information for the public
and health professionals on the
dangers of smoking.
NHS Asian Tobacco Helpline
0800 169 0 881 (Urdu)
0800 169 0 882 (Punjabi)
0800 169 0 883 (Hindi)
0800 169 0 884 (Gujarati)
0800 169 0 885 (Bengali)
www.givingupsmoking.co.uk
Counsellors offer confidential help
and advice about every stage of
quitting.
NHS Smoking Helpline
0800 169 0 169
Open daily 7am-11pm
NHS Pregnancy Smoking
Helpline 0800 169 9 169
Textphone 0800 169 0 171
Open daily 12am-9pm
Quit
Ground Floor
211 Old Street
London EC1V 9NR
0800 00 22 00 (Quitline)
www.quit.org.uk
Advice on stopping smoking and
details of local stop-smoking
support services.
Smokers Helpline (NI)
0800 85 85 85
A freephone service which
provides advice and support to
smokers about quitting. The
helpline staff will also be able to
explain about specialist services
available locally.
Ulster Cancer Foundation
(NI)
40-44 Eglantine Avenue
Belfast BT9 6DX
(028) 9066 3281
0800 783 3339 (helpline)
www.ulstercancer.org
Carries out cancer research and
education programmes in
Northern Ireland. Also provides
information on the dangers of
smoking, and advice and support
to smokers who want to quit.
SUPPORT AND
INFORMATION
Home-Start UK
2 Salisbury Road
Leicester LE1 7QR
(0116) 233 9955
0800 068 6368 (infoline)
www.home-start.org.uk
In Northern Ireland:
133 Bloomfield Avenue
Belfast BT5 5AB
(028) 9046 0772
A voluntary home-visiting scheme.
Volunteers visit families with
children under five and offer
friendship, practical help, and
emotional support. Write for a list
of local schemes.
Institute for Complementary
Medicine
PO Box 194
London SE16 7QZ
(020) 7237 5165
www. i-c-m.org.uk
Charity providing information on
complementary medicine and
referrals to qualified practitioners
or helpful organisations.
Multi-Cultural Resource
Centre (MCRC) (NI)
7 Lower Crescent
Belfast BT7 1NR
(028) 9024 4639
www.mcrc-ni.org.uk
Advocates and promotes human
rights and equity through
empowerment, collaboration and
support of black and ethnic
minority communities and
individuals.
NHS Direct
0845 46 47
www.nhsdirect.nhs.uk
24-hour nurse led helpline giving
health information and advice.
Parentline Plus
520 Highgate Studios
53-57 Highgate Road
London NW5 1TL
0808 800 2222 (24 hour
helpline)
0800 783 6783 (textphone)
www.parentlineplus.org.uk
Free confidential helpline to
anyone parenting a child. Runs
parenting classes and has a range
of leaflets and publications.
Parents Advice Centre (NI)
Franklin House
12 Brunswick Street
Belfast BT2 7GE
Belfast (028) 9023 8800
0808 801 0722 (helpline Mon-
Fri 10am-4pm)
Londonderry (028) 7126 6663
(helpline Mon-Fri
10am-4pm)
Dungannon (028) 8775 2900
(Mon-Thur 10am-4pm
Fri 10am-1pm)
Ballymena (028) 2565 0099
(Mon-Fri 10am-1pm)
(An evening helpline is
available on any of the above
numbers Mon-Thur
7pm-9pm)
www.pachelp.org
Support, guidance and counselling
for parents with any family
difficulties.
Patients’ Association
PO Box 935
Harrow
Middlesex HA1 3YJ
(020) 8423 9111
0845 608 4455 (helpline)
www.parentsassociation.org.uk
Advice service for patients who
have problems relating to health
and health care.
Twins and Multiple Births
Association (TAMBA)
2 The Willows
Gardner Road
Guildford
Surrey GU1 4PG
0870 770 3305 (admin
Mon- Fri 9.30am-5pm)
0800 138 0509 (helpline
7 days 10am-1pm and
7pm-10pm)
www.tamba.org.uk
In Northern Ireland:
58 Howard Street
Belfast BT14 6PJ
Also helpline (see above)
Information and support for
parents of multiples. Network of
local Twins Clubs.
Women’s Health
52 Featherstone Street
London EC1Y 8RT
(020) 7251 6333 (admin)
0845 125 5254 (helpline
Mon-Fri 9.30am-1.30pm)
(020) 7490 5489 (minicom)
www.womenshealthlondon.
org.uk
Information and support on many
aspects of women’s health.
Provides a network of individual
women who support others with
similar health problems.