Individual Plan Descriptions - California Healthy Families - State of ...

2008
172
PARTNERSHIP HEALTHPLAN OF CALIFORNIA (PHC)
Languages spoken: English and Spanish
800-863-4155
Monday – Friday. 8:00 a.m. – 5:00 p.m.
Why Choose Partnership HealthPlan of California for your Child?
• We offer Choice – Choose from a large selection of doctors for your
child.
• Specialty Care – Your doctor can refer your child directly to a specialist.
• Free Language Help – Free interpreter services, if needed.
• Access to Care – Working with our doctors to ensure care is easy to
access.
• Customer Service Award – Awarded for excellent service to our
Medi-Cal members. 1
• Welcome Calls – We call our new members to answer any questions
they may have.
• Member Information – Member materials are printed in English and
Spanish.
• Health and Wellness Programs – Access to a variety of resources and
materials.
• Free Advice Nurse – Talk to a nurse after hours, weekends and holidays.
• Quality Care – Multiple State awards for high quality of clinical care
for Medi-Cal. 2
• We are Nonprofit – Any profits go back to the program and not to
stockholders!
• Experienced and Dedicated – We have been serving our members for
over 16 years.
• Prescription Drugs – Prescriptions are covered. Choose from our many
pharmacies, including CVS, Walgreens, Rite-Aid and many more!
How the Plan Works
• Choose your child’s personal doctor when you enroll.
• Call our Member Services Department if you want to change doctors.
• You will receive an ID card for medical and prescription services.
How to Choose
Write Partnership HealthPlan of California and choose your choice of a
doctor or medical group in the space provided on the form. If you have any
questions call our staff at 800-863-4155. We have bilingual staff available
and will be happy to help you!
By selecting the Community Provider Plan, Partnership HealthPlan of
California, in Solano and Yolo Counties, you will pay lower monthly
premiums than if you selected another Healthy Families Plan in the county.
1
Awarded by the Department of Health Care Services in 1999
2
Awarded by the Department of Health Care Services in 1999, 2000, 2001, 2006, and
The Healthy Families Program Handbook - September 2012