Individual Plan Descriptions - California Healthy Families - State of ...

1-800-530-2899
Monday – Friday, 8 a.m. to 5:30 p.m.
English, Spanish, Vietnamese and many other languages
You could save up to $108 a year by choosing CalOptima!
Why Choose CalOptima?
Keeping your child healthy starts with a good health plan. Our top priority
is giving our members access to quality health care! Here is why more
members choose CalOptima in Orange County:
• Easy Access to Care
With CalOptima, you can choose from many doctors, clinics,
pharmacies and hospitals in your neighborhood that speak several
languages and understand your needs
• We Offer a Great Value
Choose CalOptima, the Community Provider Plan in Orange County,
and you will pay less than if you choose another Healthy Families
Plan in Orange County.
• Quality You Can Count On
CalOptima has been recognized by the Healthy Families Program as
a plan that provides access to high quality services. We also offer
special programs to help keep your child healthy.
• Friendly and Prompt Service
Highly-skilled and friendly staff who understand your concerns and
get the answers you need.
How the Plan Works
• When you enroll, choose a doctor that is right for your child. We
can help you find a doctor, and you can change doctors for any
reason.
• Your doctor will help with all of your child’s health care needs and
refer you to a specialist or hospital when needed.
• We will mail you a member I.D. card. Keep this card with you and
show it when your child goes to the doctor, hospital or pharmacy.
• For after-hours care, call our 24-hour telephone helpline (for
emergencies, call 911, or go to the nearest hospital emergency
room).
How to Choose
Write CalOptima and your choice of doctor in the space provided on the
application. If you have questions, call our friendly
bilingual staff at 1-800-530-2899. We are here to help you!
158
The Healthy Families Program Handbook - September 2012