Individual Plan Descriptions - California Healthy Families - State of ...

1-888-849-8440
8 a.m. to 6 p.m., Monday - Friday
English and Spanish
Why Choose Access Dental
We have a large number of general and specialty dentists from whom to
choose. Our dentists understand the needs of families with children and
provide top quality care.
We make it easy for you. Access dentists are located all over California, so
there is likely one in your neighborhood. We have many dentists who speak
Spanish and other languages. Our network dentist offices are open at least
30 hours a week.
With Access Dental you can get the help you need. We will help you find a
dentist near your home, who may speak several languages. Call us toll-free
at 1-888-849-8440.
How Access Dental Works
When your children join Access, you choose a primary care dentist for each
child. This is the dentist who regularly takes care of your child’s teeth. We
want you to choose a dentist that’s right for you - the right location, the right
language, and the right office hours. If you need to change dentists, you
can - just call us toll-free at 1-888-849-8440 and we will help you make the
change. After you choose a dentist, you can call for an appointment. Your
child can usually be seen for check-ups, routine, or follow-up care within
three weeks.
If your child needs a specialist, ask the primary care dentist first. The dentist
will work with Access to find the best specialist for your child. Access
dentists can treat emergencies on the same day, if you call during office
hours. If you cannot reach your child’s primary care dentist, go to the
closest dentist or emergency room, no matter where you are. Emergency
care is available 24 hours a day. You may call our toll-free line for assistance
scheduling any type of appointment (1-888-849-8440).
How to Choose
Write Access Dental in the space provided on the form.
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The Healthy Families Program Handbook - September 2012