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Download the Heinz Global Code of Conduct (PDF)

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CONDUCT INVOLVING OUR CONSUMERS AND CUSTOMERS<br />

<strong>Heinz</strong> is dedicated to manufacturing wholesome, high-quality food products made with safe, nutritious ingredients that are<br />

disclosed clearly and accurately on <strong>the</strong> labels <strong>of</strong> our products.<br />

<strong>Heinz</strong> is also dedicated to dealing fairly with its customers. We shall refrain from taking unfair advantage <strong>of</strong> any customer<br />

through manipulation, concealment, misrepresentation, inappropriate threats, fraud, abuse <strong>of</strong> confidential information, or<br />

similar conduct. Under no circumstances shall <strong>Heinz</strong> employees make or authorize, directly or indirectly, any illegal or<br />

improper payments to employees <strong>of</strong> customers.<br />

Worldwide Guidelines for Consumer Education, Public Relations, Marketing Communications<br />

and Advertising<br />

<strong>Heinz</strong> has established guidelines for all <strong>of</strong> our units and affiliates worldwide related to <strong>the</strong> marketing <strong>of</strong> our products<br />

which can be found at www.heinz.com.<br />

All <strong>of</strong> <strong>the</strong> Company’s communications should reflect <strong>Heinz</strong>’s commitment to integrity, transparency and our longstanding<br />

commitment to proper nutrition and <strong>the</strong> health and wellness <strong>of</strong> consumers.<br />

The guidelines contain general principles such as:<br />

All communications must be accurate, factual and honest.<br />

Products that are deemed inappropriate for children should not be advertised or promoted to children.<br />

Product Quality and Safety<br />

The <strong>Heinz</strong> brand has strong brand equity worldwide. This reputation is based on our history <strong>of</strong> maintaining high product quality and safety.<br />

Our goal is to provide customers with safe, nutritious, and wholesome foods. We will:<br />

<strong>Heinz</strong> Highlights<br />

<strong>Heinz</strong> Worldwide<br />

Guidelines for Consumer<br />

Education, Public<br />

Relations, Marketing<br />

Communications and<br />

Advertising provide<br />

general principles and<br />

guidelines to be followed<br />

in marketing <strong>the</strong><br />

Company’s products.<br />

Each <strong>of</strong> us must comply<br />

with all applicable food,<br />

product safety, and<br />

labeling requirements.<br />

Strive to consistently deliver products that meet consumers’ expectations and <strong>the</strong> high standards <strong>of</strong> <strong>Heinz</strong>, as well as provide <strong>the</strong> nutritional<br />

benefits and food value promised in <strong>the</strong> products’ labeling and advertising.<br />

Comply with all applicable food laws and consumer product safety laws in every jurisdiction in which<br />

we do business.<br />

Seek continuous improvement in manufacturing and all o<strong>the</strong>r areas <strong>of</strong> our operations in striving to deliver<br />

high quality products at competitive prices affordable to customers and consumers and markets we serve.<br />

Label our products in accordance with applicable laws, regulations, and o<strong>the</strong>r legal requirements.<br />

<strong>Heinz</strong> <strong>Global</strong> Innovation<br />

and Quality Center<br />

<strong>Heinz</strong> ⏐<strong>Code</strong> <strong>of</strong> <strong>Conduct</strong>⏐2010<br />

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