HSBC Holdings plc Sustainability Report 2007

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Community Investment (continued) of managing and measuring a company’s community investment. This includes the administration and co-ordination costs involved in managing our community programmes. In 2007, over 88,000 employees participated in community projects around the Group, contributing a total of 338,512 hours in company time. In financial terms, this contribution represents an additional US$9.5 million to the community. Employee volunteering in company time 2007 North America Latin America Europe Asia-Pacific (including Middle East and Africa) Total 2,701 118,394 0 100 200 300 400 000 hours 96,676 Breakdown of HSBC’s contributions 120,741 338,512 US$m Cash donations 100.9 Employee hours in work time 9.5 Management costs 7.1 Total community investments 117.5 Education Our long-standing aim is to open doors of opportunity for children by helping to raise their academic achievement and improve their vocational skills with formal and informal learning. Environment Our aim is to complement our own environmental sustainability initiatives by helping other organisations and individuals play their part in addressing climate change. To do this we partner with a number of environmental organisations, helping them to achieve their goals and drawing on their expertise to achieve ours. In 2007, we launched the HSBC Climate Partnership, a five-year commitment of US$100 million to four leading non-governmental organisations: The Climate Group, Earthwatch Institute, Smithsonian Tropical Research Institute and WWF. Their work focuses on rivers, cities, forest protection and engaging people around the world, including HSBC employees, in a range of conservation and research projects. More than 6,700 colleagues from 71 countries and territories have already signed up to take part. For further information on our community investments, visit: www.hsbc.com/sustainability HSBC Climate Partnership Environmental targets • 4.2 million hectares of habitat being managed to adapt to the impacts of climate change • 54 species whose decline is reversed or halted • 140,000 people with improved scientific understanding of issues as a result of published research Social targets • 42 million people provided with access to clean water • 50,000 people whose livelihood has been improved through better environmental management • 1.3 million people with increased flood protection • 9.1 million people with reduced risk of drought • 17 million people with more secure water supply • 110,000 HSBC employees reporting increased awareness of climate change Governance targets • 48 corporations pursuing lower carbon solutions • 14 city authorities implementing climate change reduction strategies • 21 new climate change-related policies adopted globally 30 HSBC Holdings plc Sustainability Report 2007
Key Facts Units 2007 2006 2005 2004 Number of countries and territories with HSBC offices 83 82 76 77 Total employees including part-time (at year-end) 330,000 312,000 284,000 253,000 Number of employees (at year-end) 321,711 300,920 268,471 243,333 Number of customers 128 million 125 million 125 million 110 million Benchmarks Dow Jones Sustainability Index (since 2001) member member member member FTSE4Good (since 2001) member member member member Accountability Rating of the Fortune Global 50 4th 7th 4th 45th Interbrand top 100 brands (value) 23rd (US$13.6b) 28th (US$11.6b) 29th (US$10.4b) 33rd (US$8.7b) Top 500 bank brands: The Banker magazine 1st n/a 2nd n/a Economic Income received for supply of products and services US$b 143.5 114.4 92.8 75.3 Profit before tax US$m 24,212 22,086 20,966 18,943 – Hong Kong SAR US$m 7,339 5,182 4,517 4,830 – UK US$m 5,792 4,791 4,280 4,231 – China US$m 2,361 708 334 32 – France US$m 1,033 870 833 669 – Canada US$m 983 896 855 530 – Mexico US$m 980 1,009 923 774 – Brazil US$m 879 526 406 281 – United Arab Emirates US$m 617 425 342 177 – Singapore US$m 550 365 289 272 – India US$m 529 393 212 178 Other US$m 3,149 3,064 2,850 2,268 Dividends US$m 10,241 8,769 7,750 6,932 Total shareholder return against peer index over 1 year – HSBC 95.6 111.3 105 – benchmark 107.4 120.8 110 Taxes to governments US$b 5.3 6.4 6.2 5.7 Distributions to shareholders and minority interests US$b 10.2 9.9 8.5 8.3 Employee remuneration US$b 19.7 17.3 15.1 13.6 Spending for premises and procurement US$b 14.9 12.7 11.1 9.7 Social Headcount By employment type – Full-time % 94.3 93.9 93.0 - – Part-time % 5.7 6.1 7.0 - 100.0 100.0 100.0 By employee contract – Permanent % 98.2 99.0 99.2 - – Temporary % 1.2 1.0 0.8 - 100 100.0 100.0 By region – Europe % 26.8 23.9 25.4 - – Asia-Pacific % 33.7 32.2 29.5 - – North America % 15.8 20.2 21.6 - – Latin America % 20.1 20.5 20.6 - – Middle East % 3.6 3.2 2.9 - 100 100.0 100.0 - Turnover – Europe % 17.1 19 18 - – Asia-Pacific % 22.8 15 17 - – North America % 24.3 20 21 - – Latin America % 21.8 20 9 - – Middle East % 14.4 11 10 - – All staff 21 18 16 - HSBC Holdings plc Sustainability Report 2007 31
Page 1 and 2: Sustainability Report HSBC Holdings
Page 3 and 4: Executive Summary From Corporate Re
Page 5 and 6: Group Chairman’s Introduction hou
Page 7 and 8: Carbon dioxide emissions by region
Page 9 and 10: of HSBC Holdings and independent me
Page 11 and 12: Stakeholder Engagement To be recogn
Page 13 and 14: Customers Customer service and sati
Page 15 and 16: information and research to investo
Page 17 and 18: Business Development HSBC’s role
Page 19 and 20: into its business. We are involved
Page 21 and 22: Supply Chain Management overview HS
Page 23 and 24: The Prince of Wales’s Accounting
Page 25 and 26: Loans by region 2007 No. Loans by i
Page 27 and 28: Forestry Background Forests cover 3
Page 29 and 30: Employees HSBC is committed to the
Page 31: Community Investment We believe tha
Page 35 and 36: Carbon dioxide emissions by region
Page 37 and 38: • General improvements to the str
Page 39: HSBC Holdings plc 8 Canada Square,

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