Informes Sectoriales OP - Icex
Informes Sectoriales OP - Icex
Informes Sectoriales OP - Icex
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Oficina Económica y Comercial<br />
de la Embajada de España en Sofia<br />
<strong>Informes</strong> <strong>Sectoriales</strong><br />
<strong>OP</strong>ORTUNIDADES DE INVERSIÓN Y CO<strong>OP</strong>ERACIÓN EMPRESARIAL<br />
TOURISM AND RE-<br />
LATED SERVICES<br />
IN BULGARIA
<strong>Informes</strong> <strong>Sectoriales</strong><br />
<strong>OP</strong>ORTUNIDADES DE INVERSIÓN Y CO<strong>OP</strong>ERACIÓN EMPRESARIAL<br />
TOURISM AND RE-<br />
LATED SERVICES<br />
IN BULGARIA<br />
This market report has been elaborated<br />
by NEWTON Finance Bulgaria<br />
AD under the supervision of the<br />
Spanish Economic and Commercial<br />
Office of the Spanish Embassy in<br />
Sofia<br />
Febrero 2006
TOURISM AND RELATED SERVICES IN BULGARIA<br />
INDEX<br />
1. INTRODUCTION 5<br />
1.1. THE BULGARIAN ECONOMY 6<br />
1.2. PROSPECTS OF THE BULGARIAN MARKET 9<br />
1.3. APERTURE TO FOREIGN INVESTMENT 11<br />
2. OVERVIEW 17<br />
2.1. DEFINITION AND DESCRIPTION OF EACH SECTOR 17<br />
2.2. GENERAL OVERVIEW OF TOURISM SECTOR 20<br />
3. POLICIES AND LEGAL FRAME FOR FOREIGN INVESTMENT 25<br />
3.1. GOVERNMENT POLICIES AND REGULATIONS FOR FOREIGN INVESTMENTS<br />
IN TOURISM AND RELATING SERVICES 26<br />
3.2. POLICIES FOR THE PROMOTION OF INVESTMENTS 27<br />
3.3. IMPLEMENTATION METHODS 28<br />
3.4. RELEVANT ADMINISTRATIVE BODIES 31<br />
3.4.1. GOVERNMENT ORGANIZATIONS IN THE TOURISM SPHERE 31<br />
3.4.2. NON-GOVERNMENTAL ORGANIZATIONS IN THE TOURISM SPHERE 33<br />
3.4.3. LOCAL AND REGIONAL TOURIST ORGANIZATIONS 35<br />
4. PRACTICAL ASPECTS OF THE INVESTMENTS 36<br />
4.1. MAIN COSTS FOR INVESTMENTS IN THE TOURISM SECTOR 36<br />
4.1.1. LABOR COSTS 36<br />
4.1.2. TAXATION 37<br />
4.1.3. PR<strong>OP</strong>ERTY TAXES 41<br />
4.1.4. PR<strong>OP</strong>ERTY COSTS 41<br />
4.1.5. LABOR AND SOCIAL SECURITY LEGISLATION 42<br />
4.1.6. TOURISM TAXATION 42<br />
4.1.7. TOURISM FEES 43<br />
4.2. MAIN BARRIERS TO INVESTMENTS 43<br />
4.2.1. GENERAL BARRIERS TO INVESTMENTS 43<br />
4.2.2. SPECIFIC BARRIERS TO INVESTMENTS IN THE SECTOR 45<br />
4.3. SEARCHING FOR A PARTNER. ASPECTS TO BE CONSIDERED WHEN<br />
NEGOTIATING A CONTRACT 48<br />
4.4. FOREIGN AND SPANISH INVESTMENT IN THE SECTOR. MAIN SUCCESSFUL<br />
CASES OF IMPLEMENTATION IN BULGARIA 51<br />
5. ANALYSIS OF THE MARKET OFFER 55<br />
5.1. DOMESTIC PRODUCTION AND MAIN PRODUCERS 55<br />
5.1.1. TYPES OF TOURISM 55<br />
5.1.2. HOTELS AND RESTAURANTS 59<br />
5.1.3. TOUR <strong>OP</strong>ERATORS 63<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 3
TOURISM AND RELATED SERVICES IN BULGARIA<br />
5.1.4. DEVEL<strong>OP</strong>ERS 63<br />
5.2. FOREIGN PRODUCTION AND MAIN SUPPLIERS 65<br />
5.3. GEOGRAPHIC DATA 66<br />
6. ANALYSIS OF THE MARKET DEMAND 69<br />
6.1. GENERAL CONSUMPTION TRENDS 69<br />
6.2. CONSUMER PROFILE 73<br />
6.3. GEOGRAPHIC LOCATION OF MAIN MARKETS 79<br />
6.4. PERCEPTION OF SPANISH PRODUCTS 81<br />
7. <strong>OP</strong>PORTUNITIES AND RISKS FOR SPANISH COMPANIES 82<br />
BIBLIOGRAPHY 86<br />
ANNEXES 87<br />
LEGISLATIVE FRAMEWORK IN THE TOURISM AREA: 87<br />
GOVERNMENT ORGANIZATIONS ON THE INTERNET 87<br />
NON-GOVERNMENTAL ORGANIZATIONS ON THE INTERNET 87<br />
TOURISM EXPOS IN BULGARIA: 88<br />
T<strong>OP</strong> 10 HOTEL COMPANIES 2004 88<br />
MAIN TOUR <strong>OP</strong>ERATORS 89<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 4
TOURISM AND RELATED SERVICES IN BULGARIA<br />
1. INTRODUCTION<br />
The territory of Bulgaria covers an area of 110 993.6 km 2 . Situated in the southeast<br />
of the Balkan Peninsula, it is bordered by the Danube River and Romania to the<br />
north, the Black Sea to the east, Turkey and Greece to the south, and Serbia and<br />
FYROM to the west. The area is strategically placed between north and south Europe<br />
and between Europe, Asia and the Middle East. The total length of its boundaries is<br />
2245 km, of which – 52.6% land areas, 30.6% river areas, and 16.8% sea areas. The<br />
country is divided into 28 regions.<br />
With the exception of the Danube lowlands to the north and the Thracian plain in<br />
the south, the country is dominated by mountain ranges. It offers a rich diversity of<br />
landscapes, from mountainous terrain to rich farmland in the Danube Valley and<br />
130 km of beaches along the Black Sea. Bulgaria is one of the fastest growing tourist<br />
destinations in Europe and aside from the summer resorts on the Black Sea coast<br />
and winter skiing resorts in the mountains, it offers a range of other attractions including<br />
mountain scenery, history and wildlife.<br />
According to the latest census taken in 2001, the population of Bulgaria towards<br />
01.03.2001 was 7 932 984 inhabitants. More than one half (51.6%) is concentrated<br />
in 40 towns with more than 25 000 inhabitants. 32.3% of the population lives in the<br />
largest towns of Bulgaria with more than 100 000 inhabitants, which is approximately<br />
one third of the whole population. There are nine Bulgarian towns with population<br />
of more than 100 000 inhabitants: Sofia, Plovdiv, Varna, Burgas, Russe, Stara<br />
Zagora, Pleven, Sliven and Dobrich. Sofia is the capital of the country, with population<br />
of 1 173 988 inhabitants, followed by Plovdiv (338 302), Varna (320 668), Burgas<br />
(209 479), Russe (178 435), Stara Zagora (167 708), Pleven (149 174), Sliven<br />
(136 148) and Dobrich (100 000). The average density of the country’s population is<br />
71.5 inhabitants per km 2 . The regions of Sofia, Plovdiv and Varna are the most urbanized<br />
ones.<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 5
TOURISM AND RELATED SERVICES IN BULGARIA<br />
1.1. THE BULGARIAN ECONOMY<br />
Since 2001 the economic growth of Bulgaria has been stable. Bulgaria has maintained<br />
a high degree of macroeconomic stability with strong economic growth, relatively<br />
low inflation and falling unemployment, but the external deficit remains high.<br />
GDP in 2004 compared to 2000 rose 20.5 percent. The increase was lowest in 2001<br />
(4.1%). Boosted by strong domestic demand and high investment, real GDP grew at<br />
5.6% in 2004 which was the highest rate since the start of transition. GDP per capita<br />
in purchasing power standards increased to 30.8% of the EU-25 average. In the first<br />
half of 2005, economic performance continued to be strong with a GDP growth rate<br />
of 6.2%.<br />
Main economic indicators<br />
№ Indicators 2000 2001 2002 2003 2004<br />
1 Gross Domestic Product 26 753 29 709 32 335 34 547 38 008<br />
(BGN m)<br />
Indexes<br />
2000=100 100 104.1 109.2 114.1 120.5<br />
Previous year=100 100 104.1 104.9 104.5 105.6<br />
2 Inflation (CPI-100, %) 10.3 7,4 5,8 2,4 6,2<br />
3 Investment (BGN m) 4 206 5 415 5 909 6 694 7 957<br />
Investment/GDP (%) 15.7 18.2 18.3 19.4 20.9<br />
4 Unemployment (%) 16.4 19.5 16.8 13.7 12.0<br />
5 Employed (thousands) 2 980 2 940 2 979 3 166 3 236<br />
6 Foreign trade<br />
Export - FOB (BGN m) 10 274 11 176 11 858 13 042 15 617<br />
Import - CIF (BGN m) 13 857 15 897 16 451 18 797 22 726<br />
Balance (BGN m) -3 583 -4 721 -4 593 -5 755 -7 109<br />
Balance/GDP (%) -13,4 -15,9 -14,2 -16,7 -18,7<br />
Source: BNB<br />
Investment activity speeded up. From 2000 to 2004 the value of the investments<br />
(gross fixed capital formation – GFCF) almost doubled with its share in the GDP rising<br />
by 5.2 points from 15.7% to 20.9%. Since the beginning of 2003, progress has<br />
been made in the privatization of several large enterprises, including shipbuilding<br />
and telecommunications:<br />
♦ In October 2003, 75% of the Varna shipyard was sold to the Bulyard shipbuilding<br />
company, a US / Bulgarian joint venture company.<br />
♦ In June 2004, Bulgaria finalized the sale of a 65% stake in the Bulgarian Telecommunications<br />
Company (BTC) to a private equity consortium led by Advent International,<br />
for EUR 230 mln. The estimated investment commitment for the next<br />
five years is EUR 700 mln. Until recently BTC was the dominant operator in land<br />
line telecommunications but this has recently changed with the government issuing<br />
licenses to a number of companies, increasing the total number of BTC’s rivals<br />
to 11. Some will offer a full range of services whilst others will provide access<br />
to other networks.<br />
♦ Five of the Bulgarian district heating companies have been prepared for sale and<br />
an international adviser has been appointed for the privatization of five of the<br />
country's thermal power plants.<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 6
TOURISM AND RELATED SERVICES IN BULGARIA<br />
♦ The main failure of the privatization program has been in the tobacco industry,<br />
where the proposed sale of key factories collapsed after BAT withdrew due to the<br />
restrictions being placed on the deal. This was blamed on the June 2005 parliamentary<br />
election, with the Movement for Rights and Freedoms, largely backed by<br />
ethnic Turks who are a dominant worker group in the tobacco industry, unable<br />
to support the proposed sale.<br />
Since 2001 employment has increased and unemployment has shrank. The employed<br />
people in 2004 compared with 2000 grew by 256 000 or nearly 9%. The unemployment<br />
rate fell by 4.4 points from 16.4% to 12.0%.<br />
Inflation in the country was continuously decreasing until 2003. Compared with<br />
2000 it fell over four times. In 2004, however, as compared with 2003, it was 2.5<br />
times higher. This adverse to the economic development of the country trend continued<br />
in 2005 when, compared to 2004, the average annual consumer prices jumped<br />
6.5%.<br />
Foreign Trade<br />
After a temporary improvement in 2004, the current account deficit increased again<br />
considerably in 2005. According to preliminary January – December 2005 data from<br />
the Bulgarian National Bank (BNB), the current account deficit was EUR 3.163 bln<br />
(14.9% of GDP), against a deficit of EUR 1.648 bln (8.5% of GDP) for 2004. In case of<br />
a continued deterioration, additional corrective measures may become necessary.<br />
Without the possibility for active monetary and exchange rate policies within the<br />
currency board arrangement, tight fiscal and wage policies are critical for maintaining<br />
internal and external stability.<br />
(% of GDP)<br />
0<br />
-2<br />
-4<br />
-6<br />
-8<br />
-10<br />
-12<br />
-14<br />
-16<br />
Current Account<br />
1999 2000 2001 2002 2003 I. - XII.<br />
2004<br />
I. - XII.<br />
2005<br />
Source: BNB.<br />
Bulgaria’s economic growth has been hampered by the continuously increasing foreign<br />
trade deficit. According to preliminary January – December 2005 data from<br />
BNB, the trade deficit amounted to EUR 4.083 bln (19.3% of GDP), and the deficit<br />
increased by EUR 1.354 bln compared to 2004 (a deficit of EUR 2.729 bln, 14% of<br />
GDP). Despite a better than expected export performance mainly due to favorable developments<br />
in commodity prices, the trade balance deteriorated further in 2005 because<br />
imports surged even more strongly. According to BNB, in January – December<br />
2005 exports (FOB) amounted to EUR 9.454 bln and were up by 18.4% compared to<br />
January – December 2004. In 2005 imports (FOB) increased by 26.3% compared to<br />
2004, reaching EUR 13.537 bln.<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 7
TOURISM AND RELATED SERVICES IN BULGARIA<br />
The trade deficit and the current account deficit widened considerably in 2005 also<br />
because of the increase in oil prices.<br />
Structural Reforms<br />
According to the annual EC Monitoring Report 2004, structural reforms have been<br />
further deepened in all areas. Reforms of product and capital markets have continued<br />
and are broadly in line with key objectives of the Lisbon agenda. Privatization<br />
has been completed in many sectors. Good progress was made in the sale of remaining<br />
enterprises, for example in the energy sector, although not without setbacks and<br />
delays as regards for example the failed privatization of the tobacco company or the<br />
cancellation of the privatization process for a thermal power plant. Company restructuring<br />
in the network industries has been triggered by the privatization of companies<br />
and the increasing liberalization of markets.<br />
Preparations for the unbundling of the National Electricity Company have started<br />
with the separation of accounting systems for different units. The implementation of<br />
the national program for restructuring the steel industry, adopted in March 2004, is<br />
to be completed by 2007. Progress in its implementation in the last year included the<br />
closure of some steel mills, staff reductions and further investments. In coal mining,<br />
three more coal pits were privatized during the reporting period and preparations for<br />
the privatization of one of the two remaining state-owned mines are under way.<br />
Prices for energy, gas and telecommunication have been fully aligned with costs.<br />
Some cross-subsidization still exists with regard to electricity and heating energy for<br />
households, but should be phased out in 2006. Following tariff increases for rail<br />
passenger services, the gap to full cost recovery levels has been reduced. Market entry<br />
of new firms has been dynamic, but both market entry and exit continues to be<br />
hampered by relatively costly, complex and time-consuming procedures.<br />
Although further reform is required, structurally the Bulgarian economy has developed<br />
considerably. Greater macroeconomic stability has improved in the business<br />
environment and the agricultural sector's contribution to GDP has halved since<br />
1997, with the service industry now dominating.<br />
Financial Sector<br />
The currency board arrangement pegging the Bulgarian lev (BGN) to the euro continued<br />
to contribute to macroeconomic stability. Bank credits to households and<br />
non-financial enterprises expanded again at almost 50% in 2004 fuelling domestic<br />
demand and import growth. The Bulgarian National Bank (BNB) took additional<br />
measures in April 2005 to curb bank credit growth by imposing de facto ceilings on<br />
the extension of new credits. Partly in anticipation of these measures, credit growth<br />
increased again at record levels in the first quarter of 2005, but cooled down significantly<br />
to under 40% until the end of July. Fiscal policy remained stability-oriented.<br />
Due to better than expected revenues, the general government balance ended with a<br />
surplus of 1.3% of GDP in 2004 (based on EU accounting standards, ESA 95) contributing<br />
to the reduction of general government debt to below 40% of GDP in 2004.<br />
Financial mediation has been further deepened both in the banking and nonbanking<br />
sector. Due to the high credit growth rates, bank credits to non-financial<br />
private corporations and households have increased by almost 10 percentage points<br />
to 35% of GDP until the end of 2004. In line with credit expansion, the ratio of deposits<br />
to GDP increased by more than 10 percentage points to over 50%. Despite the<br />
high credit growth, bank performance indicators do not show any obvious deteriora-<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 8
TOURISM AND RELATED SERVICES IN BULGARIA<br />
tion in the financial situation of banks. The share of substandard and nonperforming<br />
loans stood at 3.5% at the end of 2004 down from 4.2% at the end of<br />
2003. The capital adequacy ratio declined from 22.0% at the end of 2003 to 16.1% at<br />
the end of 2004 but is still well above the legal minimum of 12%. A new regulation<br />
on the capital adequacy of banks entered into force in July 2005. The role of the<br />
non-banking sector in financial mediation remains limited but continues to increase.<br />
Stock market capitalization has increased as a share of GDP from 7.9% at the end of<br />
2003 to 21.5% at the end of June 2005. The assets of pension funds have also further<br />
increased from 1.5% of GDP to 2.4% over the same period.<br />
1.2. PROSPECTS OF THE BULGARIAN MARKET<br />
In 2004, the economy approached by another 4.9 percentage points its 1989 GDP<br />
level, which, according to the Agency for Economic Analysis and Forecasting (AEAF)<br />
at the Ministry of Finance, will be reached in 2006. Concerning the GDP per capita<br />
indicator, the 1989 level was already reached in 2004. The share of the private sector<br />
in gross value added increased by three percentage points compared to the previous<br />
year, and reached a value of 76.5%. This was due both to the higher participation<br />
rate, and to the continuing privatization processes.<br />
Gross Domestic Product<br />
140<br />
GDP 1989=100<br />
130<br />
125.6<br />
134.1<br />
120<br />
110<br />
100<br />
90<br />
80<br />
70<br />
117.6<br />
110.5<br />
115.1<br />
103.8<br />
108.7<br />
100<br />
97.8<br />
102.6<br />
100<br />
93.2<br />
91.9<br />
97.1<br />
88.4<br />
90.9 84.9<br />
91.9<br />
83.3<br />
82.2<br />
87<br />
79.8 80.6 78.8<br />
83.3<br />
83.4<br />
77.2 77.5 79.7 75.9 75.5 77.6 79.6<br />
72.2<br />
76.1 76.4<br />
72.2<br />
70.9 72.5<br />
68.2<br />
60<br />
1989<br />
1990<br />
1991<br />
1992<br />
1993<br />
1994<br />
1995<br />
1996<br />
1997<br />
1998<br />
1999<br />
2000<br />
2001<br />
2002<br />
2003<br />
2004<br />
2005<br />
2006<br />
2007<br />
2008<br />
GDP<br />
GDP per capita<br />
Source: NSI, AEAF<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 9
TOURISM AND RELATED SERVICES IN BULGARIA<br />
During the first half of 2005, the Bulgarian economy continued developing at high<br />
rates. For the first six months GDP increased by 6.2% in real terms, and its nominal<br />
value reached EUR 9.4 billion. This is the highest growth rate of the physical volume<br />
of the indicator for the first half of the year for the last seven years and it creates a<br />
good basis for the realization of an annual growth rate of about 5.7% in 2005. For<br />
the period 2006 - 2008 the Agency for Economic Analysis and Forecasting expects<br />
that the positive development of the Bulgarian economy will be maintained, with<br />
forecasted growth rates of about 5.7-5.9% annually. The factors underlying the forecasts<br />
are the dynamic exports developments and the increasing volume of investments<br />
in the economy.<br />
Both the recent political stability of Bulgaria and its prospective accession to the EU<br />
have underpinned strong recent growth. One of the key factors driving this has been<br />
a credit driven boom which has accelerated since the privatization of the banking<br />
sector. Inflation has increased as a result but it remains in single digits and below<br />
the regional average. Inflation is forecast to fall back to around 4% this year.<br />
One area of obvious risk, however, is that if domestic demand grows at a stronger<br />
than expected rate, then a more strict fiscal and monetary policy will be required to<br />
avoid deterioration in the deficit. Otherwise the sustainability of the currency board<br />
might be jeopardized.<br />
Bulgaria has a lower level of GDP per capita than the average for the last wave of accession<br />
countries, although this is balanced to some extent by a lower than average<br />
level of living costs. In nominal terms for example, Bulgarian GDP (in 2003) stood at<br />
39% of the level of the last EU accession countries. In terms of GDP at Purchasing<br />
Power Parity (PPP), which takes account of differences in living costs, Bulgarian GDP<br />
is however 60% of the average of the last accession countries.<br />
Private consumption per head has risen rapidly since 1999 as income growth has recovered<br />
and real wage growth is expected to increase further in the short term, with<br />
plans by the current government to increase minimum wages by 25%. The taming of<br />
inflation has been a further positive boost to consumers and the main area of downside<br />
risk comes from the effect of a weak labor market, although unemployment is<br />
easing down slowly.<br />
Average monthly incomes increased by 6.3% to BGN 306 in 2004 but average<br />
household spending surged ahead by 14% in the same period. Retail spending grew<br />
at a rate of 13.3% on the year, with household goods and appliances seeing particularly<br />
strong growth (25.2%). Spending has slowed in 2005 but at over 10% remains<br />
very robust.<br />
Key indicators 2003 2004 2005 2006 2007 2008<br />
Real GDP growth (%) 4.3 5.6 4.5 4.7 4.5 4.3<br />
Consumer price inflation (avg %) 2.3 6.1 4.1 3.8 3.6 3.3<br />
Budget balance (% of GDP) 0 1.7 1.1 0.3 -0.3 -0.5<br />
Current-account balance (% of GDP) -9.3 -7.5 -7.2 -7 -6.6 -6.2<br />
Short-term central interest rate (avg<br />
%)<br />
2 1.9 2.3 2.7 3.5 3.8<br />
Exchange rate BGN: USD (avg) 1.73 1.57 1.43 1.4 1.45 1.51<br />
Exchange rate BGN: EUR (avg) 1.96 1.96 1.96 1.96 1.96 1.96<br />
Source: AEAF<br />
With a recent agreement for the potential adoption of the Euro in Bulgaria in 2009 or<br />
2010, thereby reducing exchange-rate risks, trade integration with the EU is expected<br />
to increase. Legislation is planned to allow parallel use of both the Euro and<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 10
TOURISM AND RELATED SERVICES IN BULGARIA<br />
Bulgarian Lev in cash transactions as of 2008, whilst prices will be quoted in both<br />
currencies a year before the changeover.<br />
GDP per capita in Bulgaria is expected to rise by 40% in purchasing power parity<br />
(PPP) terms between 2002-2007 and by 70% in nominal US dollar terms. Even following<br />
this rise, the country will still have some way to go to get in line with Central<br />
& Eastern European averages. It is believed, however, that the current GDP gap is<br />
overstated with Bulgaria's "grey" economy suggested to be the largest in the region; it<br />
is currently estimated at around 30% of GDP. The share of the grey economy is expected<br />
to decline over time as the economy develops and tax administration improves.<br />
In addition to the EU accession negotiations and NATO membership from 2004, Bulgaria<br />
is also a member of the Central European Free Trade Agreement (CEFTA) and<br />
has negotiated bilateral agreements with each member state. This has significantly<br />
changed the trade flow from Bulgaria. However, export growth is expected to slow in<br />
the near term in light of the relative weakness in demand within Europe as a whole.<br />
Bulgaria enjoys easy access to the 132 mln-strong markets of the 10 countries of the<br />
Balkans Region, most of which are undergoing a dynamic transition towards being<br />
market economies. A population of over 60 million lies within 500 km of Sofia and<br />
while local road infrastructure is in urgent need of improvement, a network of international<br />
motorways cross the country, allowing access to Western Europe, the Adriatic,<br />
the Black Sea Coast, as well as Russia and Asia.<br />
1.3. APERTURE TO FOREIGN INVESTMENT<br />
Bulgaria ranks first in the world by investment to gross domestic product (GDP) ratio<br />
for 2005. As regards 2005 overall investments, the money has been invested in construction<br />
of supermarkets, hotels, industrial enterprises, power engineering, telecommunications,<br />
and transport.<br />
According to preliminary January – December 2005 data from the Bulgarian National<br />
Bank (BNB), the foreign direct investments (FDI) in Bulgaria amounted to EUR<br />
1.876 bln (8.9% of GDP) against EUR 2.278 bln (11.7% of GDP) attracted in 2004.<br />
Foreign direct investment in Bulgaria, EUR million<br />
2004 2005 Growth<br />
Q1 Q2 Q3 Q4 total Q1 Q2 Q3 Q4 total<br />
2005–<br />
2004<br />
Direct investment,<br />
600.8<br />
380. 707. - 1281. 1797. 353. 322.<br />
327. 1604.<br />
2 8 572.5 5 1 5 2<br />
5 0<br />
net<br />
-193.1<br />
Direct investment<br />
-4.5 -5.1 190.3 168.3<br />
-<br />
- - - - -<br />
12.3<br />
15.2 10.2 215.3 15.9 256.5<br />
abroad<br />
-446.8<br />
Foreign Direct<br />
In-<br />
262.1<br />
506.8<br />
392. 532.<br />
1091. 2278. 368. 375.<br />
624. 1876.<br />
6 3<br />
2 2 6 7<br />
9 0<br />
vestment<br />
-402.2<br />
Equity 105. 283.<br />
1080. 1579. 125. 117.<br />
255.<br />
110.8<br />
259.4<br />
capital, incl. 5 1<br />
0 4 6 7<br />
0<br />
757.7 -821.7<br />
From<br />
197.<br />
46.0<br />
privatisation<br />
1<br />
0.0 693.2 936.3 0.0 0.0 0.0 0.0 0.0 -936.3<br />
Nonprivatisation<br />
59.5 85.9 110.8 386.8 643.0<br />
259.4<br />
125. 117.<br />
255.<br />
6 7<br />
0<br />
flows<br />
757.7 114.6<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 11
TOURISM AND RELATED SERVICES IN BULGARIA<br />
Other<br />
capital<br />
Reinvested<br />
earnings<br />
Mergers and<br />
acquisitions,<br />
net<br />
2004 2005 Growth<br />
Q1 Q2 Q3 Q4 total Q1 Q2 Q3 Q4 total<br />
2005–<br />
2004<br />
213.<br />
5<br />
Receipts -<br />
177.<br />
0<br />
77.5 -55.2 412.9<br />
200.<br />
1<br />
200.<br />
8<br />
175.4<br />
332.<br />
8<br />
909.1 496.3<br />
73.6 72.2 73.8 66.4 286.0 42.9 57.2 72.0 37.2 209.2 -76.7<br />
-<br />
180.<br />
0<br />
180.<br />
0<br />
Payments - -<br />
-<br />
829.5<br />
-<br />
-<br />
649.5<br />
-<br />
-<br />
43.3<br />
270.5 - 450.5 - -<br />
-<br />
1100.<br />
0<br />
-<br />
-<br />
1100.<br />
0<br />
-<br />
-<br />
43.3<br />
309.3<br />
1548.<br />
3<br />
-<br />
1239.<br />
0<br />
-<br />
281.<br />
6<br />
-<br />
-<br />
281.<br />
6<br />
-15.5 -<br />
1548.<br />
3<br />
-<br />
1563.<br />
9<br />
Source: BNB<br />
The attracted equity capital (acquisition/disposal of shares and equities in cash and<br />
in kind by non-residents in/from the capital and reserves of Bulgarian enterprises)<br />
reached EUR 757.7 million for the reporting period. Its relative share in the foreign<br />
direct investment for the reporting period amounted to 40.4%. It decreased by EUR<br />
821.7 million compared to that attracted in 2004 (EUR 1,579.4 million, of which<br />
EUR 936.3 million from privatization deals).<br />
-<br />
-<br />
(mln. Euro)<br />
2400<br />
Foreign Direct Investment<br />
(January - December 2005)<br />
2000<br />
1600<br />
1200<br />
800<br />
400<br />
0<br />
Total Equity capital Other capital Reinvested<br />
2004 2005<br />
earnings<br />
Source: BNB<br />
In January–December 2005 there was no equity capital on privatization deals with<br />
non-residents attracted. The attracted equity capital on non-privatization deals totaled<br />
EUR 757.7 million for the reporting period, increasing by EUR 114.6 million<br />
compared to EUR 643 million for 2004.<br />
Foreign direct investment in Bulgaria by years<br />
Privatization<br />
Greenfield + Expansion<br />
Year<br />
% %<br />
2000 36.5 63.5<br />
2001 2.4 97.6<br />
2002 15.0 85.0<br />
2003 16.9 83.1<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 12
TOURISM AND RELATED SERVICES IN BULGARIA<br />
2004 47.8 52.2<br />
Sept 2005 0.0 100.0<br />
Source: InvestBulgaria Agency<br />
By countries, the largest investments in Bulgaria for the reporting period were those<br />
of Austria (36.6% of the total foreign direct investment), Great Britain (10.6%) and<br />
Switzerland (10%).<br />
FDI Flows<br />
Geographical Breakdown<br />
(January - December<br />
2005)<br />
Aus-<br />
36.6<br />
%<br />
U.K.<br />
10.6<br />
%<br />
Othe<br />
r 28.8<br />
%<br />
Ireland<br />
4.4<br />
%<br />
Greec<br />
e 9.6<br />
%<br />
Switzerland<br />
10.0<br />
%<br />
Source: BNB<br />
By branch, the largest investments for January - December 2005 were in Transport,<br />
storage and communication (EUR 519.2 million), Financial intermediation (EUR<br />
472.7 million), Real estate, renting and business activities (EUR 344.6 million), Construction<br />
(EUR 156.7 million) and Manufacturing (EUR 150.3 million).<br />
The total amount of the expected investment in 2006 is EUR 6.1 bln. EUR 3.8 bln<br />
will come from domestic and EUR 2.3 bln from foreign investors.<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 13
TOURISM AND RELATED SERVICES IN BULGARIA<br />
Foreign Direct Investment Flows by Industry<br />
(January - December 2005)<br />
27.7%<br />
12.4%<br />
25.2%<br />
8.0%<br />
8.4%<br />
18.4%<br />
Transport, storage and communication<br />
Financial intermediation<br />
Real estate, renting and business activities<br />
Construction<br />
Manufacturing<br />
Other<br />
Source: BNB<br />
Source: BNB<br />
Some of the largest investments in 2005 include Mobiltel’s capital increase through<br />
Telekom Austria’s buy out of the Bulgarian company, Lukoil’s investments in Neftochim<br />
Bourgas, and financial institutions increasing their capital for loans to small<br />
and medium sized businesses. Among the largest investors were Sofia Med, Sisecam,<br />
Kremikovtsi, Dundee Precious Metals, Asarel Medet, and Festa hotels.<br />
Investments in 2005 were relatively equally spread throughout all sectors and from<br />
all countries, whereas last year’s bulk of investments was in the energy and bank<br />
sector.<br />
In 2005, InvestBulgaria Agency certified 10 projects as first class investments and 2<br />
projects as third class investments. InvestBulgaria Agency (IBA) expects the total<br />
volume of investments in 2006 to be EUR 6.1 bln of which EUR 3.8 bln will be domestic<br />
investments and EUR 2.3 bln will be foreign investments. These figures do<br />
not include privatization deals. According to InvestBulgaria Agency, investments in<br />
2006 will have emphasis on high technologies and telecommunications sectors. Estimates<br />
indicate that the predicted investments will be distributed in the following<br />
manner: 25% in manufacturing, 20% in services, 20-25% in the energy sector and<br />
the rest in the transportation, and mining and quarrying sectors.<br />
The underlying factors behind the increased level of green-field investment in Bulgaria<br />
include:<br />
♦ Political and economic stability - Bulgaria is perceived to be the most stable<br />
country in the Balkans;<br />
♦ GDP growth - commentators believe growth of circa 5% will be sustained over the<br />
medium term;<br />
♦ Strategic geographic location;<br />
♦ Significantly lower labor costs than the European average;<br />
♦ Competitive tax regime - corporate tax and VAT among the lowest in Central and<br />
Eastern Europe;<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 14
TOURISM AND RELATED SERVICES IN BULGARIA<br />
♦<br />
♦<br />
♦<br />
♦<br />
♦<br />
Duty-free movement of goods and services within a market of 550 million consumers.<br />
Bulgaria has free trade agreements with the EU, EFTA, CEFTA, Turkey,<br />
FYROM, Croatia and Israel;<br />
55 double tax agreements and 52 on the mutual protection and promotion of foreign<br />
investment;<br />
Investment by foreigners receives equal treatment to investment by Bulgarian<br />
residents;<br />
Significant potential for hi-tech and Research and Development related ventures;<br />
The Bulgarian Lev will remain pegged to the Euro until it can join EMU (2009 at<br />
the earliest).<br />
Looking ahead, in 2005 the Bulgarian Ministry of Economy retained Deloitte &<br />
Touche to prepare a report on the country’s investment strategy. Three economic<br />
sectors were chosen by the consultant to target attracting investment: ICT (incl. electronics),<br />
outsourcing, and manufacturing of machines and electrical equipment.<br />
Deloitte made a research among investors and determined the factors for taking a<br />
decision to attract investments in the three target sectors. The research indicated<br />
that Bulgaria has some important weaknesses and should address them as much as<br />
possible. It is expected that making commitments to effect these improvements and<br />
achieving an observable progress will be awarded with a sustainable increase of foreign<br />
direct investment.<br />
The measures to overcome the competitive shortcomings of Bulgaria can be grouped<br />
as follows: education and training, infrastructure, management reforms, and incentives.<br />
Education & training. Bulgaria’s labor force has qualities in some key areas that are<br />
important for outsourcing, ICT and/or engineering sectors. The improved knowledge<br />
and skills of the laborers (present and potential) in these sectors will make Bulgaria<br />
more attractive for potential investors. Stepped up and more comprehensive training<br />
could additionally enhance the investors’ interest in Bulgaria. Priority in the field of<br />
training could be given to areas such as: foreign languages (especially English and<br />
German), ICT (esp. IT maintenance, networks, telecommunications, and software),<br />
management (esp. directed towards ICT and outsourcing).<br />
Infrastructure has improved significantly for the last 5 years and there are plans to<br />
continue building it in the near future. Nevertheless, infrastructure is a main constraining<br />
factor for the investors in industry sectors. Both international transport<br />
connections and many local roads and utilities need improvement.<br />
Reform of the managerial / administrative environment. Investment climate in Bulgaria<br />
as a whole is similar or better than that of Croatia and Romania, but not as<br />
good as that in the five countries of Central Eastern Europe, showed the research<br />
among investors. Foreign investors are not satisfied with the level of administrative<br />
services and the level of transparency. It is necessary for the pace of administrative<br />
reform in Bulgaria to at least correspond to those in the neighboring countries, otherwise<br />
there is a danger for the country to be perceived as a difficult place to develop<br />
business.<br />
Incentives. It is recommended to develop the system of incentives in such a way as to<br />
achieve two comprehensive goals: “compensating the investors for shortcomings” in<br />
Bulgaria and encouraging investments in target sectors. “Compensating the investors<br />
for shortcomings” in Bulgaria supposes focusing on financial incentives. Cur-<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 15
TOURISM AND RELATED SERVICES IN BULGARIA<br />
rently, Bulgaria has one of the lowest corporate tax tariffs in Europe. Since this is an<br />
area of competitive advantage, the incentives should be aimed somewhere else. They<br />
must be directed towards improving and ensuring the infrastructure. Subsidies,<br />
grants or credits under better terms could be given to companies that want to enhance<br />
the qualification of their employees, etc.<br />
The report contains also an analysis of the countries that have made substantial investments<br />
in Bulgaria in the past and that are potential sources of investment in the<br />
three target sectors. The target countries - sources of investment are: Greece, Italy,<br />
the USA, Germany, Belgium, Austria, Great Britain, Switzerland, and France.<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 16
TOURISM AND RELATED SERVICES IN BULGARIA<br />
2. OVERVIEW<br />
2.1. DEFINITION AND DESCRIPTION OF EACH SECTOR<br />
Bulgaria’s Tourism Act has been in force since October 2002, with subsequent<br />
amendments made in December 2002, May 2004, April 2005, May 2005, Nov 2005,<br />
and December 2005. The law settles the public affairs connected with the implementation<br />
of management and control in tourism, interaction of the state and the<br />
municipalities, as well as the participation of non-profit corporate bodies and individuals<br />
in these activities.<br />
The state policy in tourism is determined by the Council of Ministers. The objective<br />
of the law is to:<br />
• Provide conditions for development of tourism as a priority branch;<br />
• Introduce unified criteria for the practices of tourism;<br />
• Provide protection of the users of the tourist product;<br />
• Determine the rights and obligations of the persons related to tourism;<br />
• Stipulate the control over the tourist activities and the quality of the tourist<br />
product.<br />
The law regulates tourism as a combination of specific economic activities, trips,<br />
participation in cultural events, forums and others, carried out on tourist sites and<br />
directed toward creation, offering, implementation and consumption of commodities<br />
and services forming the tourist product.<br />
Tourist activities are:<br />
• Tour operation activity and tour agency activity;<br />
• Hotel and restaurant keeping;<br />
• Providing additional tourist services.<br />
Tour operator's activity is the organizing of group or individual travels trips with<br />
common price and sale of travels directly and/or through tourist agent under contract<br />
and voucher to end user.<br />
Tourist agent's activity is the fulfillment of mediation in: sales of organized trips,<br />
passenger aviation, water and bus transportation; reservation, visa, guiding and<br />
other additional tourist services, as well as insurance related to the tourist trip.<br />
Hotel keeping is the provision of tourist services in all kinds of categorized under<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 17
TOURISM AND RELATED SERVICES IN BULGARIA<br />
the law or with issued temporary certificate for opened procedure for categorization<br />
means for shelter, places for accommodation and tourist cottages.<br />
Restaurant keeping is the provision of tourist services in all catering and entertainment<br />
establishments categorized according to the law and catering establishments<br />
adjacent to tourist cottages.<br />
Additional tourist services are services, connected with travels, entertainment,<br />
events and other events of cultural and introductory nature, sport and animation,<br />
balneological and other medical services, congress and business events, using rope<br />
lines, renting beach installations, equipment and vehicles, schools and clubs of riding,<br />
yachting, surf, ski-schools, schools for water sports and other services contributing<br />
to the development of tourism.<br />
Tourist sites are:<br />
• Shelter places - hotels, motels, villa and tourist settlements;<br />
• Accommodation places - boarding houses, recreation homes, family hotels, individual<br />
rooms, villas, houses, bungalows and camping sites;<br />
• Food and entertainment establishments - restaurants, fast food establishments,<br />
public houses, cafes and bars;<br />
• Places of tour operation and tourist agency and information services;<br />
• Beaches – beaches at natural water sites (sea, river and lake) and beaches at artificial<br />
water sites (dams and at swimming pools);<br />
• Ski tracks – ski tracks for alpine ski and snowboard and ski tracks for ski running;<br />
• Centers and places for offering and using tourist services: balneological, sport,<br />
entertainment places, etc.;<br />
• Museums, reservations, cultural monuments and monuments of the historical<br />
heritage according to the Law on Cultural Monuments and Museums, as well as<br />
cultural institutes according to the Law on Protection and Development of Culture;<br />
• National parks, natural parks, reserves, maintained reserves, protected areas<br />
and natural landmarks according to the Law on Protected Territories.<br />
• Tourist cottages – tourist cottages, tourist training centers and tourist boarding<br />
houses and catering establishments adjacent to the tourist cottages – tourist<br />
canteens, tourist buffets and tourist canteens with waiter services.<br />
Categorization<br />
The mayor of the municipality determines the category of:<br />
• Places of shelter - category "one star" and adherent food and entertainment establishments;<br />
• Family hotels, boarding houses, houses and individual rooms, as well as adherent<br />
food and entertainment establishments - category "one star", "two stars" and<br />
"three stars";<br />
• Other places of accommodation - category "one star", "two stars" and adherent<br />
food and entertainment establishments;<br />
• Independent food and entertainment establishments - category "one star" and<br />
"two stars".<br />
The Chairman of the State Tourism Agency determines the category of:<br />
• Places of shelter - category "two stars", "three stars", "four stars" and "five stars"<br />
and adherent food and entertainment establishments;<br />
• Places of accommodation, with exception of family hotels, boarding houses,<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 18
TOURISM AND RELATED SERVICES IN BULGARIA<br />
houses and individual rooms - category "three stars", "four stars" and "five<br />
stars" and adherent food and entertainment establishments;<br />
• Independent food and entertainment establishments - category "three stars",<br />
"four stars" and "five stars";<br />
• Beaches – category "A", "B" and "C";<br />
• Ski-tracks – category "Green", "Blue", "Red" and "Black";<br />
• Tourist cottages and catering establishments adjacent to tourist cottages – "one<br />
edelweiss", "two edelweiss" and "three edelweiss";<br />
Tourism is:<br />
1. Holiday;<br />
2. Cultural - historic;<br />
3. Ecological;<br />
4. Health and balneological;<br />
5. Sport;<br />
6. Rural;<br />
7. Congress;<br />
8. Other.<br />
The state promotes financially the tourism by providing resources for:<br />
• National advertising in the sphere of tourism;<br />
• Control over the quality of the tourist product;<br />
• Unified system of tourist information;<br />
• Training and qualification of the personnel engaged in tourism;<br />
• Analyses and prognoses for the condition and development of tourism;<br />
• Sociological studies in the sphere of tourism on national level;<br />
• Participation in projects of international programs.<br />
The resources are submitted annually through the budget of the Ministry of Economy<br />
and Energy as follows:<br />
• Subsidy from the central budget;<br />
• Revenue from:<br />
• fees for registration tourist activities and for categorization of tourist sites;<br />
• fines and proprietary sanctions imposed by the chairman of Commission for<br />
Trade and Consumers’ Protection;<br />
• interests;<br />
• other resources determined by a normative act.<br />
Resources for development of tourism are also provided by donations and aid, as<br />
well as by international programs and agreements.<br />
Resources for development of tourism in the municipality are raised by a decision<br />
of the municipal council from:<br />
• Tourist fees determined by the Law on local taxes and fees collected on the territory<br />
of the municipality, paid for spending the night in shelters or in accommodation<br />
places;<br />
• Fines and proprietary sanctions imposed by the mayor of the municipality;<br />
• Fees for categorization of tourist sites;<br />
• Resources submitted for fulfillment of expedient programs and projects;<br />
• Donations and aid, resources of international programs and agreements;<br />
• Interests;<br />
• Other sources.<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 19
TOURISM AND RELATED SERVICES IN BULGARIA<br />
2.2. GENERAL OVERVIEW OF TOURISM SECTOR<br />
Geographic map of the Republic of Bulgaria<br />
The tourism industry is a priority sector of the Bulgarian national economy, forming<br />
a significant part of the local GDP. The industry guarantees high employment and<br />
helps activation of the national balance of payments. The tourism business in Bulgaria<br />
is 100% private.<br />
The tourist sector has traditionally played an important role in the economic development<br />
of Bulgaria. The country is getting larger international popularity due to the<br />
combination of natural and cultural heritage and a rich and attractive network of<br />
natural and cultural resources. Tourism accounted for 5% of Bulgaria’s GDP reported<br />
in 2004. This sector has its specific social significance, as it is considered<br />
capable of reducing the rate of unemployment in the regions where unemployment is<br />
at its highest rate. In these regions, tourism is considered an alternative revenue<br />
source for the population, a possibility for development of the infrastructure, a rea-<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 20
TOURISM AND RELATED SERVICES IN BULGARIA<br />
son for the increasing value of both real estate properties and labor. Investments in<br />
the sector are very intense: both in increasing the lodging base and diversifying the<br />
tourist services in the traditional for the country sea and mountain tourism, as well<br />
as investments in the development of new forms of attracting tourists such as rural,<br />
cultural and eco-tourism, development of spa.<br />
Directing resources into hotel construction, reconstruction of existing ones, construction<br />
of attraction sites, entertainment sites, etc., resulted in some problems in<br />
construction, especially at the big Black Sea resorts such as Sunny Beach (north of<br />
Burgas) and Golden Sands (north of Varna). Excessive building in some of the resorts<br />
has turned them into less attractive for western tourists, and has led to problems<br />
with the less-developed infrastructure and damaging of the ecosystem. At the<br />
same time, in mountain and spa-related tourism, there has been a tendency of slow<br />
modernization of the lodging base and the infrastructure. However, in recent years,<br />
in some of these resorts (Bansko, Pamporovo, Borovetz, Velingrad, Devin, Hissar)<br />
there are major investment programs, which will lead to a significant capacity increase<br />
of those resorts and an increase of the number of foreign and Bulgarian tourists.<br />
A major problem for Bulgaria, and especially for tourism as a sector of the economy,<br />
is the poor infrastructure. There are still no modern airports, no well-maintained and<br />
marked roads, few facilities at tourist sites. The Ministry of Finance has approved<br />
the financing of 31 projects which aim to improve the infrastructure related to cultural<br />
tourist sites. The sum total is BGN 2.8 million, and the approximate sum for<br />
each project is BGN 100 000. The projects aim to facilitate the access to those tourist<br />
sites and thus to improve their quality as a product. Among the sites included in<br />
the program for constructing modern infrastructure are the Perperikon fortress, The<br />
Madara Horseman, The Melnic Earth Pyramids, The Rojen Monastery, Aladja Monastery<br />
and others.<br />
The insufficient number of experienced and well-qualified personnel is another major<br />
problem in the tourist sector. There is a direct interdependence between the increase<br />
in personnel demand and the increase of the lodging base in resorts. The average<br />
wage in the sector is quite low. This factor further makes it difficult for hotel and restaurant<br />
managers to find qualified personnel. This issue is crucial in order to keep a<br />
growing competition ratio of Bulgarian resorts as compared to those in Greece and<br />
Turkey. Personnel in hotels is usually hired only for the season period, and lacks the<br />
appropriate qualification. The next season, managers have to look for new personnel<br />
which discourages them to invest in staff. At the same time, tourist expectations get<br />
higher.<br />
Competition in neighboring countries is also growing, and some of the qualified personnel<br />
prefer to work in Turkey and Greece, due to higher wages.<br />
However, tourism in Bulgaria as a whole is developing, and its significance as a<br />
structural determining sector increases. The trend of increasing efficiency of tourism<br />
in Bulgaria was strong in 2004. Revenues from tourism in the country’s payment<br />
balance exceeded BGN 3.4 bln, increasing by nearly BGN 560 mln or 1/5 from 2003.<br />
Revenues from tourism in the country’s payment balance (2000-2004), in BGN<br />
mln<br />
Index versus the previous<br />
year<br />
BGN mln<br />
Index versus 2000<br />
2000 2 285<br />
2001 2 120 93 93<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 21
TOURISM AND RELATED SERVICES IN BULGARIA<br />
2002 2 253 106 99<br />
2003 2 856 127 125<br />
2004 3415 120 149<br />
Source: NSI<br />
Following the drop in 2001 and 2002, as compared with 2000, significant jumps<br />
were registered in 2003 and 2004.<br />
Growth in revenues from tourism (2001-2004) in BGN mln (base previous year)<br />
700<br />
600<br />
500<br />
400<br />
300<br />
200<br />
100<br />
0<br />
-100<br />
-200<br />
-300<br />
603<br />
559<br />
133<br />
-165<br />
2001 2002 2003 2004<br />
Source: NSI<br />
Over the review period, significant changes in tourism revenues by months were observed.<br />
They outline the growing role of summer tourism by the year 2003. As a result<br />
of this trend, its material base is currently substantially developed.<br />
Revenues from tourism services (2004), by months, %<br />
20<br />
18<br />
16<br />
14<br />
12<br />
10<br />
8<br />
6<br />
4<br />
2<br />
0<br />
January<br />
February<br />
March<br />
April<br />
May<br />
June<br />
July<br />
August<br />
September<br />
October<br />
November<br />
December<br />
Source: NSI<br />
Compared with 2000, the share of the summer months (May-October) in 2004 is<br />
higher by over 6 points. Until the year 2003, the share of revenues generated in the<br />
winter period (November-April) was down 6.1 points. Due to the active building ac-<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 22
TOURISM AND RELATED SERVICES IN BULGARIA<br />
tivities in Bulgaria’s winter centers (hotels and facilities) in 2004, the trend of reducing<br />
share of revenues from this period was practically interrupted. In 2004, as compared<br />
to 2003, the drop is by only 0.1 points.<br />
Revenues from tourist services in 2004, by periods, in %<br />
100<br />
90<br />
80<br />
70<br />
60<br />
50<br />
40<br />
30<br />
20<br />
10<br />
0<br />
2000 2001 2002 2003 2004<br />
Summer<br />
Winter<br />
Source: Bulgarian National Bank (BNB)<br />
The spending made by Bulgarian citizens for travels abroad have been developing<br />
with an unstable, still upward trend of increase, especially in 2003 and 2004.<br />
Spending by Bulgarian citizens for travels abroad (2000-2004), BGN mln<br />
year BGN mln Index versus the previous year Index versus 2000<br />
2000 1 148<br />
2001 997 86.8 86.8<br />
2002 1 098 110.1 95.6<br />
2003 1 293 117.8 112.6<br />
2004 1517 117.3 132.1<br />
Source: NSI<br />
Spending by Bulgarian citizens for travels abroad have been growing at slower rates.<br />
In 2004, they are lower by 18 points than the revenues generated from tourism.<br />
As a result, the balance from tourism in the country’s payment balance is positive<br />
and is developing with an upward trend of increase.<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 23
TOURISM AND RELATED SERVICES IN BULGARIA<br />
Balance from tourism in the country’s payment balance (2000-2004), BGN mln<br />
2 000<br />
1 800<br />
1 600<br />
1 400<br />
1 200<br />
1 000<br />
800<br />
600<br />
400<br />
200<br />
0<br />
1 137<br />
1 123 1 157<br />
1 563<br />
1 898<br />
2000 2001 2002 2003 2004<br />
Source: NSI<br />
The balance in 2004, as compared with 2000, was bigger by BGN 761 mln or 67 per<br />
cent.<br />
Share of the tourism services in Bulgaria’s GDP (2000-2004), in %<br />
year<br />
Share<br />
2000 4.25<br />
2001 3.78<br />
2002 3.88<br />
2003 4.54<br />
2004 5.00<br />
Source: NSI<br />
Following a certain drop registered in 2001 and 2002, starting from 2003, the significance<br />
of tourism in the forming of Bulgaria’s GDP has been increasing gradually.<br />
In 2003, the share of tourist services in GDP was 0.29 points bigger than in 2000.<br />
The growth was even more intensive in 2004, when the share of this type of services<br />
increased by 0.75 points up to 5%.<br />
Tourism has contributed greatly to the country’s economic growth. In 2004, tourism<br />
trade accounted for some 10% of the country’s GDP growth, as compared with 2003.<br />
According to 2005 preliminary data, revenues from international tourism (excluding<br />
transport) for the first eleven months of 2005 came up to EUR 1 806.4 million<br />
(8.78% more year-on-year). Expenditure of Bulgarian citizens for travelling abroad<br />
for the eleven months amounted to EUR 744.5 million (4.64% more year-on-year).<br />
Net revenues (the positive balance) from international tourism for the eleven months<br />
of 2005 reached EUR 1 061.9 million (up 11.9% y/y), exceeding for the first time the<br />
token limit of EUR 1 billion in September 2005.<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 24
TOURISM AND RELATED SERVICES IN BULGARIA<br />
3. POLICIES AND LEGAL FRAME FOR<br />
FOREIGN INVESTMENT<br />
Legal and International Guarantees for Foreign Investment<br />
♦ National Treatment<br />
The Bulgarian Constitution and the Encouragement of Investment Act provide national<br />
treatment to foreign investors which means that foreign investors are entitled<br />
to perform economic activity in the country under the same provisions applicable to<br />
Bulgarian investors except where otherwise is provided by law. In particular this<br />
principle covers the whole range of economic and legal forms of activities for accomplishing<br />
entrepreneurial businesses. The national treatment to foreign investors includes<br />
the participation in the process of Privatization and acquisition of shares, debentures,<br />
treasury bonds and other kinds of securities.<br />
♦ Most Favored Nation Status<br />
Bulgaria is a signatory to a system of bilateral treaties on promotion and mutual protection<br />
of foreign investment which provide, further to the national treatment regime,<br />
for the most favored nation status of the investment made by entities and individuals<br />
from one of the contracting countries on the territory of the other contracting country.<br />
♦ Priority of International Treaties<br />
When international treaties to which Bulgaria is a party provide for more favorable<br />
terms and conditions for foreign investment, these terms have precedence over the<br />
local rules. This guiding principle finds expression in the treaties for protection of<br />
foreign investment and especially in the agreements for abstaining of double taxation<br />
regulations. The international treaties on mutual protection of foreign investment<br />
always include an extended concept of a foreign direct investment, and the application<br />
of this concept shall be prior to the Bulgarian legislation.<br />
♦ Legal Guarantees against Adverse Changes in the Law<br />
The Encouragement of Investment Act stipulates the principle that foreign investment<br />
made prior to the adoption of amendments in law imposing statutory restrictions<br />
only with regards to foreign investment, shall not be affected by these restrictions.<br />
The sense of the law provides for that foreign investment shall be guaranteed<br />
against subsequent legislative changes.<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
♦ Protection against Expropriation<br />
The Bulgarian Constitution allows forcible expropriation of property in the name of<br />
the state or for municipal needs only if effected by virtue of a law provided that these<br />
needs cannot otherwise be met, and after a fair compensation has been ensured in<br />
advance.<br />
Expropriation under Bulgarian law is governed by the State Property Act and Municipal<br />
Property Act.<br />
3.1. GOVERNMENT POLICIES AND REGULATIONS FOR FOREIGN<br />
INVESTMENTS IN TOURISM AND RELATING SERVICES<br />
• Bulgaria in the process of joining the EU<br />
Focused on joining the EU as scheduled on 1 January 2007, Bulgaria’s currently active<br />
legislation, reflecting the Government policy, offers quite a large number of opportunities<br />
for investments in the country.<br />
According to the European Commission, Bulgaria is generally meeting the commitments<br />
and requirements arising from the accession negotiations in the areas of capital<br />
movements and payments and payment systems and is expected to be in a<br />
position to implement this acquis from accession. Some legislative alignment is still<br />
needed as regards the Social Insurance Code and in the area of cross-border payments<br />
in Euro, financial collateral arrangements and concerning the requirement for<br />
system operators to be established in Bulgaria. Minor adjustments are also needed<br />
in the field of redress procedure for the settlement of disputes between banks and<br />
customers.<br />
In order to complete preparations for membership, Bulgaria must align with the revised<br />
recommendations of the Financial Action Task Force on money laundering and<br />
terrorist financing, and notably ensure that legislation in this area is fully and effectively<br />
enforced and that proven cases of money laundering are prosecuted.<br />
Bulgaria is also generally meeting the commitments and requirements arising from<br />
the accession negotiations in the fields of company law and accounting, but some<br />
adjustments are still needed. Upon accession, Bulgaria is expected to be in a position<br />
to implement this acquis, as well as the Regulation replacing the Brussels Convention<br />
and the provisions of the Rome Convention.<br />
Regarding the competition policy Bulgaria is generally meeting the commitments<br />
and requirements arising from the accession negotiations in the fields of anti-trust<br />
and state aid, and is expected to be in a position to implement this acquis from accession.<br />
In completing preparations for membership, particular attention must be<br />
paid to fine-tuning and updating legislative alignment, continuing to strengthen administrative<br />
capacity and, most importantly, continuing the development of a track<br />
record of proper application and enforcement of both anti-trust and state-aid legislation.<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
In a way to provide equal opportunities for all the investors Bulgaria adopted uniform<br />
corporate tax – 15 percent for the profits and incomes of both local and foreign<br />
companies. The earnings and the incomes gained from capitals invested in Bulgaria<br />
are considered as profits and incomes of national origin regardless of the capital<br />
origin.<br />
In the investment services sector, still important parts of the acquis remain to be<br />
transposed. Further alignment is needed as regards the acquis on market abuse and<br />
prospectuses, as well as the newly adopted acquis on securities markets (markets in<br />
financial instruments). The acquis on capital adequacy remains to be transposed.<br />
Bulgaria has been granted a transitional period until the end of 2009 as regards the<br />
investor compensation scheme, at the end of which it should reach the minimum<br />
level of coverage set out in the acquis.<br />
3.2. POLICIES FOR THE PROMOTION OF INVESTMENTS<br />
The main documents, which define government’s investment policy, are:<br />
♦ The new Encouragement of Investment Act / adopted on 23.04.2004/ regulates<br />
the terms and procedures for encouraging investment in the country, the<br />
activities of the state authorities in the field of investment encouragement, as well<br />
as the protection of investments.<br />
♦ The Rules and Regulations for its implementation were adopted with Decision of<br />
the Council of Ministers No. 213 from 11.08.2004, promulgated in the State Gazette<br />
No. 74, 24.08.2004, in force since 24.08.2004.<br />
♦ The National Investment Promotion Strategy /NIPS/, elaborated under coordination<br />
of the Investment Policy Directorate. The new Encouragement of Investment<br />
Act regulates the terms and procedures of investing in Bulgaria.<br />
The National Investment Promotion Strategy is a horizontal strategy, involving all<br />
the relevant ministries. In its elaboration participated experts from the relevant ministries<br />
and from institutes and NGO’s under the coordination the Investment Policy<br />
Directorate, within the Ministry of Economy. Although it is not a national industrialization<br />
strategy, it is developed in line with the major priorities from the National Plan<br />
for Economic Development (up to the year of 2006) and the National Plan for Development<br />
(2007 - 2013).<br />
The NIPS contains measures, which are grouped in seven lines, each of them aiming<br />
at improving the business climate in Bulgaria and providing better conditions for<br />
foreign investors<br />
♦ Improvement of the general administrative and legal environment;<br />
♦ Development of the infrastructure;<br />
♦ Labor quality improvement;<br />
♦ Regional investment promotion policy;<br />
♦ Support for investments in innovations and hi-technologies;<br />
♦ Investment marketing;<br />
♦ Improvement of the financial environment for the investors.<br />
The Encouragement of Investment Act<br />
Under the Encouragement of Investment Act, foreign investors are:<br />
♦ legal persons which are not registered in Bulgaria;<br />
♦ partnerships which are not legal persons and are registered abroad;<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
♦<br />
foreigners with permanent residence abroad.<br />
Foreign investment is any investment or increase of investment of foreign persons or<br />
their branches in:<br />
♦ stock or shares of trade companies;<br />
♦ title to buildings and limited property rights over real estates;<br />
♦ title and limited property rights over goods and chattels, having the nature of<br />
non-current tangible assets;<br />
♦ title to unbundled parts of commercial companies with more than 50 percent<br />
state or municipal interest in their capital within the meaning of the Privatization<br />
and Post-Privatization Control Act;<br />
♦ securities, including bonds and treasure bills, as well as instruments derivative<br />
therefrom, issued by the state, the municipalities or other Bulgarian corporate<br />
entities, with time remaining to due date not less than 6 months;<br />
♦ credits, including in the form of financial leasing for a period not shorter than 12<br />
months;<br />
♦ intellectual property – subject to copyright and its related rights, patentable inventions,<br />
utility models, trademarks, service marks and industrial design;<br />
♦ rights under concession contracts and contracts for commissioning of management.<br />
3.3. IMPLEMENTATION METHODS<br />
The Encouragement of Investment Act regulates the terms and procedures for investing<br />
in Bulgaria. The Minister of Economy is the leading executive authority that<br />
shall perform the state policy in the investment sphere. In the implementation of this<br />
activity the Ministry of Economy prepares a strategy for encouraging investment in<br />
cooperation with other authorities of the executive power. In compliance with this<br />
strategy and the regional development strategies regional Governors shell develop<br />
investment encouragement programs for the respective region and coordinate their<br />
implementation.<br />
The Encouragement of Investment Act sets forth preferential treatment measures for<br />
investment meeting certain criteria specified in the said law as follows:<br />
♦ the investment to be in fixed assets acquisition with the purpose of creating new<br />
or enlarging or modernizing existing production of goods and/or services;<br />
♦ new jobs to be created;<br />
♦ the investment project to be implemented within 3 years;<br />
The measures, however, do not apply to investment in banks, non-banking financial<br />
institutions, insurance companies, investment companies and companies with special<br />
investment purposes, managing companies, pension funds, health insurance<br />
companies, gambling companies and investment made under privatization agreements.<br />
The measures are differentiated according to the class of the investment, as the latter<br />
are grouped in three classes, depending on the investment project value. The<br />
value thresholds are set forth in the Rules on the Enforcement of the Encouragement<br />
of Investment Act as follows:<br />
♦ first class - investment over BGN 70 million.<br />
♦ second class - investment from BGN 40 million to BGN 70 million, and<br />
♦<br />
third class - investment from BGN 10 million to 40 million;<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
General preference applied to all classes of investment is shortening the time limits<br />
for provision of administrative services to certified investors for realization of their<br />
investment plans. On presentation of a certificate for investment class, central and<br />
territorial executive authorities, and local self-government authorities shall provide<br />
administrative services within time limits by one third shorter than the ones provided<br />
for in the legislation.<br />
For 3rd-class investment InvestBulgaria Agency provides information services to investors<br />
as follows:<br />
♦ pre-developed information materials;<br />
♦<br />
♦<br />
information about potential partners in the country;<br />
information about all administrative procedures concerning the implementation<br />
of the investment project.<br />
For 2nd-class investment InvestBulgaria Agency provides investors with:<br />
♦ information services as mentioned above;<br />
♦<br />
individual administrative servicing with respect to all central and regional bodies<br />
of the Executive.<br />
Investors have the opportunity to authorize officials of the Agency to obtain from the<br />
corresponding competent bodies on investors’ behalf and on investors’ account any<br />
documents necessary for implementation of the particular investment project as may<br />
be required under the existing legislation.<br />
For 1st-class investment, the InvestBulgaria Agency assists investors as follows:<br />
• individual informational and administrative services;<br />
• assistance with real estate “titling” issues;<br />
• infrastructure building support.<br />
On the request of the 1st-category investor the Agency may propose to the corresponding<br />
authorities to transfer ownership rights or establish a limited ownership<br />
right over real estate (private - state or municipal property) without a tender or free<br />
of charge.<br />
Where the technical infrastructure networks and facilities of the transport, watersupply,<br />
sewerage, communication, and other systems are public property, their construction<br />
will be financed from the state budget, or by the corresponding municipality<br />
on a decision by the Municipal Council; in all other cases they shall be on account<br />
of the managing operation company.<br />
Tourist Sector Legislative Frame<br />
As a result of the ongoing negotiations for Bulgaria’s accession to the European Union,<br />
it was found out that the existing national regulatory framework in the field of<br />
tourism is not adequate to the European Union one. The implementation of the EU<br />
legislation called for substantial changes in the statutory regulations. Attention had<br />
to be paid to the leading role that the sector had gained for the last ten years and the<br />
priority attached to it. Therefore an entirely new Tourism Act was proposed and<br />
adopted in Parliament (promulgated in The State Gazette, No. 56 of 7 June 2002).<br />
The main emphasis in the law is laid on the introduction of uniform criteria for the<br />
implementation of tourist activities, the protection of tourists, the rights and obligations<br />
of the entities existing in the tourist sector, the regulation of control over tourist<br />
activities, etc.<br />
From the investors’ perspective, the following major aspects of the tourist law deserve<br />
the greatest attention:<br />
• The law distributes the powers of the central government (the Minister of Economy),<br />
regional governors, local governments and municipal administrations.<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
Conditions are created for decentralized management of tourism by delegating<br />
rights and obligations to various tourist business associations (participation in<br />
the categorization of facilities, participation in the licensing of persons for tourist<br />
activities), while observing the professional code of ethics, maintaining the quality<br />
of the tourist services, and ensuring fair competition in the tourist industry.<br />
• A National Tourist Information Centre is established with the main tasks of implementing<br />
the national promotional program and coordinating the activities of<br />
regional and local tourist information centers.<br />
• Detailed provisions are included to regulate the conditions for the performance of<br />
tourist activities, i.e. tourist agency activities, operation of hotels and restaurants,<br />
tour operator activities in connection with the protection of consumers of<br />
tourist products.<br />
• New rules are introduced in connection with the issuance of licenses for tourist<br />
activities, the refusal to issue such licenses, their suspension and withdrawal, as<br />
well as the categorization of tourist facilities, the refusal to assign a category, and<br />
the suspension and withdrawal of the category of tourist facilities. This is a way<br />
to ensure clarity and transparency in the licensing process, which is in the best<br />
interests of both the tourist business and the government.<br />
• The existing licensing arrangements are liberalized. The law has expanded the<br />
scope of persons eligible to apply for tourist licenses. The system for categorization<br />
of tourist facilities has been made easier. All these features create greater incentives<br />
not only for the development of tourist services but also for the upgrading<br />
of their quality.<br />
• Amendments to the Act have introduced mandatory insurance of tour operators<br />
to cover the liability for damage occurring as a result of non-payment to counterparts,<br />
including cases of insolvency and bankruptcy. Thus the mandatory requirements<br />
set out in Directive No. 90/314 of the European Union on tourist<br />
travelling at a common price have been met.<br />
• An Integrated Tourist Information System is established and the National Tourist<br />
Register is incorporated in it. Entries into the Register are made administratively<br />
without any applications served for this purpose. The system is introduced for<br />
the sake of greater clarity with regard to the entities operating on the tourist<br />
market.<br />
• The Additional Provisions set out the definitions of the terms used in accordance<br />
with the definitions of the World Tourism Organization and the legislation of the<br />
EU Member States.<br />
Regulation for tourist sites categorization (SG 95, 2002) and Regulation for the issuance<br />
of licenses for tour operator and tour agent activities (SG 93, 2002) were<br />
adopted.<br />
In 2005, several main priorities were shaped within the state tourism policy – encouragement<br />
of local and regional initiatives, and stimulation of public-private partnerships.<br />
The expected result is decentralisation via the co-operation among state<br />
and local authorities, trade associations and the private sector.<br />
In end-2005, the Council for Economic Growth (an advisory body) recommended the<br />
creation of Bulgaria’s Advertising Strategy, aimed at attracting more foreign investment<br />
and more tourists.<br />
In November 2005, the parliament adopted at second reading some amendments in<br />
the Tourism Act. According to them, tourist services for Bulgarians and foreigners on<br />
Bulgaria’s territory must be offered at identical prices. This decision was prompted<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
by EU requirements for implementation of equal standards, not discriminating on<br />
the basis of nationality.<br />
All these aspects lead to the conclusion that the Tourism Act is a serious step towards<br />
adjustment of the national legislation to the EC Directives, which is in full<br />
conformity with the interests of both foreign investors and tourists.<br />
3.4. RELEVANT ADMINISTRATIVE BODIES<br />
3.4.1. Government Organizations in the Tourism Sphere<br />
Council of Ministers<br />
The state policy in the tourism sector is set by the Council of Ministers. The state<br />
shall carry out its tourism policy by:<br />
♦ Assisting its development as a priority branch of the national economy;<br />
♦ Creating normative basis for its development in compliance with the international<br />
norms, rules and usual practice;<br />
♦ Providing financially and implementing national advertising of the tourist product;<br />
♦ Creating conditions for development of holiday, cultural – historic, ecological,<br />
health and balneological, sport, village, congress and other tourism;<br />
♦ Carrying out management and control of the quality of tourist product;<br />
♦ Carrying out the inter-governmental cooperation in tourism.<br />
State Tourism Agency<br />
According to the November 2005 amendments of the Tourism Act, the specialized<br />
body at the Council of Ministers responsible for the management, coordination and<br />
control in the tourism sphere is the Tourism State Agency. The Agency is a legal entity<br />
at the Ministry of Economy & Energy. The chairman of the Agency is appointed<br />
following a decision of the Council of Ministers. Some of the activities by which the<br />
head of the Agency implements the government policy in the sector are:<br />
♦ Developing short-term concepts and programs for development of tourism and<br />
proposing to the Council of Ministers to accept a strategy for development of tourism;<br />
♦ Organizing and coordinating the control of the quality of the tourist product; implementing<br />
registration of tour operator or tourist agency activity and categorizing<br />
of tourist sites;<br />
♦ Developing and controlling the fulfillment of the annual program for spending of<br />
resources for state financial support of the development of tourism, incl. the annual<br />
program for national tourist advertising;<br />
♦ Conducting together with the competent departments the state policy with regard<br />
to the training and improving the qualification of the cadres in tourism;<br />
♦ Supporting the activity for attracting of investments and for realizing of projects<br />
for development of tourism at national, regional and local level; cooperating for<br />
the construction and the maintenance of the infrastructure connected with tourism;<br />
♦ Interacting with local authorities and local administration and regional governors<br />
to implement their authorities in the sphere of tourism;<br />
♦ Representing the Republic of Bulgaria before the international bodies and organizations<br />
in the field of tourism;<br />
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♦ Participating in development, assessment and control of the fulfillment of programs<br />
and projects financed by the European Union and international organizations;<br />
♦ Implementing methodical guidance of the activity of the regional and the local<br />
tourist information centers;<br />
♦ Interacting with the respective departments and organizing the joint activity for<br />
the development and recognition of the separate kinds of tourism;<br />
♦ Organizing the creation and maintenance of unified system for tourist information,<br />
including the National tourist register;<br />
♦ Managing the National Tourism Council;<br />
In February 2006, Mario Al-Djebouri (NDSV party) was appointed for Executive Director<br />
of the agency, following several months of deliberations which party of the ruling<br />
coalition to take over this position.<br />
Ministry of Regional Development and Public Works (MRDPW)<br />
The Ministry of Regional Development and Public Works manages Directorate “Programming<br />
of Regional Development”. The Directorate has prepared a Regional Development<br />
Operational Program 2007 – 2013.<br />
The chapter of the Program on tourism describes the selected action priority for<br />
achievement of the regional development goals and represents the measures to be<br />
implemented in the priority intervention areas. The selection of the priority corresponds<br />
to the National Regional Development Strategy.<br />
As regards tourism, MRDPW has defined as a specific objective the following:<br />
♦ to enhance the tourism potential, incomes of the population and employment in<br />
specified inland territories for development of sustainable and diversified, territorially<br />
specific and higher value-added tourist product;<br />
♦ to increase the sector’s contribution to sustainable regional development.<br />
The Ministry has drafted the Black Sea Coast Act which is to regulate infrastructure<br />
issues, incl. construction activities, on Bulgaria’s coastal areas. In February 2006,<br />
the government approved the Act’s draft and will propose it for Parliament’s hearings<br />
and official adoption.<br />
Regional Governors<br />
The regional governors implement the state policy in tourism on the territory of the<br />
respective region by:<br />
♦ Organizing, jointly with the tourist associations, the working out of a strategy and<br />
programs for development of tourism and coordinating their implementation; the<br />
strategy and the programs shall be a part of the regional plan for regional development<br />
and shall be worked out on the basis of the national priorities for development<br />
of tourism, as well as of the local and regional tourist resources and<br />
needs;<br />
♦ Coordinating with the mayors in the region and with other regional governors the<br />
implementation of the National Program for development of tourism.<br />
National Tourism Council<br />
The National Tourism Council should be established as state-public consultative and<br />
coordinating body at the State Tourism Agency. The Council is headed by the chairman<br />
of the State Tourism Agency or authorized person. The National Tourism Council:<br />
♦ confirms the annual program for spending the state-provided funds;<br />
♦ coordinates the implementation of the national advertising in the tourism sphere;<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
♦ discusses topics related to the construction and the maintenance of the tourism<br />
infrastructure and raising foreign capitals in tourism;<br />
♦ discusses and analyses the preparation of the tourist seasons and their results.<br />
Expert Commission on Registration of Tour-operators and Tour-agencies, as well as<br />
Expert Commission on Categorization of Tourist Facilities is established at the Tourism<br />
National Council.<br />
Participating in the Council are representatives of:<br />
♦ the government;<br />
♦ tourist associations;<br />
♦ associations of air, land and water carriers;<br />
♦ nationally represented associations of the consumers in the Republic of Bulgaria;<br />
♦ National Association of the Municipalities in the Republic of Bulgaria.<br />
Municipal Councils<br />
The municipal council adopts a program for development of tourism on the territory<br />
of the respective municipality in compliance with the priorities of the national strategy<br />
and in compliance with the local tourist resources and needs.<br />
The program for development of tourism shall provide measures for:<br />
♦ establishing and maintaining of the infrastructure, servicing tourism on the territory<br />
of the municipality;<br />
♦ preservation, maintenance and development of the green areas;<br />
♦ establishing of information tourist centres and organisation of the information<br />
♦<br />
servicing of tourists;<br />
advertising in the country and abroad of tourist sites located on the territory of<br />
the municipality.<br />
The mayor of the municipality shall:<br />
• establish and manage a consultative council for the issues of tourism;<br />
• establish a municipal expert commission for categorisation of the tourist sites;<br />
• determine the category of the tourist sites upon proposal of the municipal expert<br />
commission for categorisation;<br />
• cerate and maintain a register of the categorised tourist sites on the territory<br />
of the municipality;<br />
• assist the advertising of the tourist product of the municipality;<br />
• organise the information services for tourists, including through creation of<br />
tourist information centres or bureaux;<br />
• assist the maintenance and preservation of the natural and cultural-historic<br />
sites on the territory of the municipality;<br />
• exercise control functions.<br />
Trade and Consumers’ Protection Commission<br />
It is entitled to conduct follow-up control under the Tourism Act, while preliminary<br />
control over local categorized sites is entrusted to municipality mayors.<br />
3.4.2. Non-Governmental Organizations in the Tourism Sphere<br />
Established in the Republic of Bulgaria can be tourist associations registered as<br />
non-profit corporate bodies. The associations shall be established on territorial and<br />
professional principle and they can be:<br />
• national, regional and local associations;<br />
• branch and product associations.<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
The tourist associations, in compliance with their statutes, shall:<br />
• represent and defend the interests of their members before the respective bodies<br />
of the central and local administration and of the local independent government;<br />
• participate in the development of strategies and programs for development of<br />
tourism on national scale, on the territory of the region and of the municipality<br />
and assist their implementation;<br />
• assist the advertising of the tourist product;<br />
• assist the creation and functioning of tourist information centres or bureaus;<br />
• assist the improvement of the professional qualification of the personnel engaged<br />
in tourism;<br />
• participate in the control over the observing of the normative acts in the<br />
sphere of tourism;<br />
• stipulate the professional ethics in tourism and non-admission of disloyal<br />
competition between and regarding their members and approach the competent<br />
bodies regarding the committed offences of the legislation.<br />
Bulgarian Tourist Chamber (BTC)<br />
A non-profit association established in 1990. The Chamber has commissions set up<br />
for consultations in hotel and restaurant management, staff training, and economic<br />
problems of tourist companies. Currently it has some 800 members - individuals<br />
and legal entities. It has regional structures in the towns of Varna, Bourgas, Plovdiv,<br />
Pleven, and Veliko Tarnovo. Member of the Bulgarian Industrial Association.<br />
Bulgarian Association of Tourist Agencies (BATA)<br />
BATA was established in 1992 as a non-profit association which represents, assists,<br />
and protects the interests of its members. It takes part in the work of international<br />
tourist organizations, co-ordinates and encourages the participation of its members<br />
in national and international events. BATA is a member of UFTAA (World Federation<br />
of Associations of Tourist Agents), Russian RATA, American ASTA, Portuguese<br />
APAVT, Japanese JATA, Black Sea Tourism Co-operation (BSTC). It is the coordinator<br />
for the issuing IATA - UFTAA cards for agent discount.<br />
Bulgarian Hotel and Restaurant Association (BHRA)<br />
The Bulgarian Hotel and Restaurant Association /BHRA/ was established in 1993.<br />
The major task of the Association is helping the development of the hotel and restaurant<br />
management, as well as the tourist industry in Bulgaria. It works out programs<br />
on developing the activities of its members and popularizes their achievements and<br />
capacities in Bulgaria and abroad. It monitors the observing of professional ethics,<br />
the principles of loyal competition between its members, and assists for raising their<br />
qualifications. Today the BHRA is the union of hundreds of Bulgarian hotels and<br />
some of the biggest privatized tourist complexes.<br />
Bulgarian Association for Alternative Tourism (BAAT)<br />
A non-profit association which assists the development of alternative types of tourism<br />
- rural, agrarian, eco-, and mountain tourism; ornithology, religious, etc. It coordinates<br />
the interests and the actions in forming and implementing the tourist<br />
product of the respective alternative types of tourism.<br />
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Bulgarian Association for Rural and Ecological Tourism (BARET)<br />
A non-profit association whose tasks relate to the promotion of rural and ecological<br />
tourism, developing the tourist supplies in towns and regions of preserved natural<br />
and ecological value. The Association has developed the “Bulgarian Eco-paths” national<br />
programme.<br />
♦ Regional Tourist Organisations - Pirin Tourism Forum, Bourgas Regional<br />
Tourist Association, “Stara Planina” Association, Varna Tourist Chamber;<br />
♦ Local Tourist Organisations - Tourism Board - Smolyan, Tourism Board - Veliko<br />
Turnovo, Tourism Board - Kazanlak, Tourism Board - Plovdiv;<br />
“Mountains and People” Association<br />
“Mountains and People” Association was settled on November 12, 1997 as a voluntary<br />
union of individuals and legal entities with common professional and hobby interests<br />
related to the mountains and nature. The aim of the Association is helping<br />
and encouraging the development of a stable and ecological tourism in Bulgaria, as<br />
well as outdoor sport.<br />
Bulgarian Tourist Union<br />
The Bulgarian Tourist Union was founded on August 27-28, 1895 following the initiative<br />
of the writer Aleko Konstantinov. The BTU is independent non-government<br />
association for social rehabilitation, sport and tourism, cultural and patriotic activity.<br />
The major aim of the BTU is to help developing the civil society and the democracy<br />
in the social tourism sphere.<br />
Bulgarian Convention & Visitors Bureau<br />
It is an independent, non-profit organization founded in 2004 with a primary mission<br />
to market Bulgaria as a convention, meeting and tourist destination to international<br />
audiences. Members include hotels, conference and exhibition venues, PCOs,<br />
airlines, transportation companies, restaurants, and service companies.<br />
3.4.3. Local and Regional Tourist Organizations<br />
These are non-profit organizations uniting companies and organizations of the respective<br />
levels interested in the development of tourism. Their activities are focused<br />
on marketing and advertising, IT servicing of tourists (through tourist information<br />
centers), development and implementation of programs on the development of tourism,<br />
monitoring of demand and supply, development of tourist products and training<br />
in tourism. This country has over 50 local and 4 regional organizations functioning<br />
which maintain 24 tourist information centers.<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
4. PRACTICAL ASPECTS OF THE INVEST-<br />
MENTS<br />
4.1. MAIN COSTS FOR INVESTMENTS IN THE TOURISM SECTOR<br />
4.1.1. Labor costs<br />
4.1.1.1. AVERAGE MONTHLY WAGES AND SALARIES OF THE EMPLOYEES UN-<br />
DER LABOUR CONTRACT BY ECONOMIC ACTIVITY IN 2005 * (BGN)<br />
II III IV quarter<br />
annual bonuses<br />
IV quarter inc.<br />
Economic activity I quarter<br />
quarter quarter<br />
Total 299 314 317 326 339<br />
Agriculture, hunting, forestry and<br />
223 235 244 243 245<br />
fishing<br />
Mining and quarrying 504 520 520 537 542<br />
Manufacturing 275 288 292 299 305<br />
Electricity, gas and water supply 536 566 566 585 591<br />
Construction 244 268 277 278 283<br />
Trade, repair of motor vehicles and<br />
219 222 224 231 234<br />
personal and household goods<br />
Hotels and restaurants 196 203 203 202 204<br />
Transport, storage and communication<br />
374 385 404 403 432<br />
Financial intermediation 696 745 716 765 826<br />
Real estate, renting and business<br />
285 294 297 306 317<br />
activities<br />
Public administration; compulsory<br />
430 446 453 480 558<br />
social security<br />
Education 307 346 342 350 362<br />
Health and social work 339 372 373 386 394<br />
Other community, social and personal<br />
service activities<br />
231 237 240 244 258<br />
Budget sector 328 352 354 366 399<br />
Self-financing organizations 292 304 308 316 324<br />
Published on 10.02.2006<br />
Source: NSI<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
4.1.1.2. Structure of Labor Costs in 2004 (%)<br />
Economic activity groupings<br />
Total<br />
Wages<br />
and salaries<br />
Employers'<br />
imputed social<br />
contributions<br />
2004<br />
Employers' actual<br />
social contributions<br />
Other social<br />
expenses<br />
and benefits<br />
Taxes<br />
paid by<br />
the employer<br />
Total 100.00 69.16 1.73 24.05 4.22 0.84<br />
Agriculture, hunting, forestry and<br />
fishing<br />
100.00 72.98 1.28 24.09 1.38 0.27<br />
Mining and quarrying 100.00 60.63 2.92 27.37 7.50 1.58<br />
Manufacturing 100.00 69.64 2.13 24.12 3.42 0.69<br />
Electricity, gas and water supply 100.00 57.60 2.84 24.87 12.23 2.45<br />
Construction 100.00 71.55 1.66 24.61 1.82 0.36<br />
Trade, repair of motor vehicles and<br />
personal and household goods<br />
100.00 74.26 0.77 23.58 1.15 0.23<br />
Hotels and restaurants 100.00 72.20 1.23 24.14 2.05 0.38<br />
Transport, storage and communication<br />
100.00 59.49 2.00 21.97 13.77 2.77<br />
Financial intermediation 100.00 69.54 1.32 21.49 6.40 1.25<br />
Real estate, renting and business<br />
activities<br />
100.00 72.41 1.35 22.59 3.04 0.61<br />
Public administration; compulsory<br />
social security<br />
100.00 71.92 1.62 25.44 0.87 0.15<br />
Education 100.00 71.49 1.53 25.44 1.31 0.24<br />
Health and social work 100.00 73.76 1.25 24.18 0.68 0.13<br />
Other community, social and personal<br />
service activities<br />
Source: NSI<br />
100.00 73.53 1.08 23.60 1.49 0.30<br />
4.1.2. Taxation<br />
The Bulgarian tax regime can be classified in two main categories:<br />
Direct Taxation:<br />
♦ Corporate income tax<br />
♦ Personal income tax<br />
♦ Withholding taxes<br />
Indirect Taxation:<br />
♦ VAT<br />
♦ Excise Duties<br />
4.1.2.1. Corporate Income Tax<br />
Under the Corporate Income Tax Act (CITA) all companies and partnerships (including<br />
non-incorporated partnerships), carrying out business in the country, are liable<br />
to a corporate income tax at a rate of 15%. Bulgarian resident entities are taxed on a<br />
worldwide basis. Foreign entities are taxed on their Bulgarian-source income. Companies<br />
are considered to be tax residents if they are registered in Bulgaria. Companies<br />
that are non-residents in Bulgaria, but operate in Bulgaria through a branch,<br />
office, agency or other form of a permanent establishment are only liable to tax on<br />
the profits generated through their Bulgarian establishment.<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
Annual profit must be declared no later than 31 March of the year following the taxable<br />
year. Generally, the taxable profit is determined in accordance with the financial<br />
result reported in the Profit and Loss Account (“P&L”) adjusted for tax purposes. Depreciation<br />
is calculated by systematically applying the straight-line depreciation<br />
method. Depreciation norms should not exceed the following rates:<br />
Category of<br />
assets<br />
Assets description<br />
Annual depreciation<br />
norms (%)<br />
I<br />
steady buildings, facilities, communication devices,<br />
electricity carriers, communication lines<br />
4<br />
II<br />
machinery, manufacturing equipment, apparatus<br />
30 – 50*<br />
III<br />
transportation vehicles, excluding automobiles;<br />
coverage of roads and airplane runways<br />
10<br />
IV<br />
computers, software and right of using software<br />
50<br />
V automobiles 25<br />
VI all other depreciative assets 15<br />
*Possibility to be 50% when new investment is made and the equipment is new and<br />
purchased after January 1, 2005<br />
4.1.2.2. Personal income tax<br />
Under Personal Income Tax Act (PITA) tax liable persons are individuals - residents<br />
and non-residents, and corporate entities explicitly enumerated therein. Residents<br />
are considered individuals who reside in Bulgaria longer than 183 days for each 365<br />
days period. Residents are liable for their world-wide income. Non-residents are considered<br />
those individuals who do not fit the above criteria for residents. Nonresidents<br />
are liable only for their income derived from Bulgarian sources.<br />
Local entities with annual turnover for the preceding year up to BGN 50 000 are<br />
taxed by a final annual (patent) tax for income resulting from sources in Bulgaria.<br />
Incomes derived under an employment contract are taxed on a monthly basis as follows:<br />
Monthly income<br />
Tax<br />
up to BGN 180<br />
non-taxable<br />
from BGN 180 to BGN 250 20% on the excess over BGN 180<br />
BGN 14 + 22% on the excess over BGN<br />
from BGN 250 to BGN 600<br />
250<br />
BGN 91 + 24% on the excess over BGN<br />
above BGN 600<br />
600<br />
(As of 1.1.2006)<br />
The annual taxable base is the sum of all taxable incomes received during the calendar<br />
year. The total annual income is subject to some adjustments and is then taxed<br />
in accordance with an annual progressive scale as follows:<br />
Annual income<br />
Tax<br />
up to BGN 2,160<br />
non-taxable<br />
from BGN 2,160 to BGN 3000 20% on the excess over BGN 2,160<br />
from BGN 3,000 to BGN 7,200 BGN 168 + 22% on the excess over BGN 3,000<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 38
TOURISM AND RELATED SERVICES IN BULGARIA<br />
above BGN 7,200 BGN 1092 + 24% on the excess over BGN 7,200<br />
(As of 1.1.2006)<br />
4.1.2.3. Withholding Taxes<br />
Certain types of income from sources in Bulgaria and payable to non-resident legal<br />
entities (if not generated through a permanent establishment) or individuals are subject<br />
to withholding taxes. The types of income are defined in CITA as:<br />
♦ dividends and liquidation quotas<br />
♦ interest, including such under finance leases<br />
♦ royalties<br />
♦ technical services remuneration<br />
♦ rents<br />
♦ payments under operating leases, franchising and factoring<br />
♦<br />
♦<br />
remuneration under management contracts<br />
capital gains from transfer of shares in local companies, securities issued by the<br />
State, a municipality or a local entity and local real estate<br />
The withholding tax rate is 7% on dividends and liquidation quotas and 15% on the<br />
other types of taxable income. The withholding tax rate may be reduced under an<br />
applicable double tax treaty.<br />
4.1.2.3.1 Withholding tax exemption for EU citizens<br />
Dividends and liquidation shares, distributed by a local person in favor of a foreign<br />
natural or legal person, local for an EU member-country, are not subject to withholding<br />
tax under the conditions that:<br />
1. According to the tax legislation of the respective EU member-country the person<br />
is considered as local of this country for tax purposes and by force of an<br />
agreement for avoiding the double tax levying with a third state is not considered<br />
as local person of a state out of the EU<br />
2. The person is levied with corporate tax, without having right of choice or exemption<br />
from levying with this tax<br />
3. The person is the actual possessor of the income and holds at least 20% of the<br />
shares/stocks of the local entity<br />
4. By the moment of calculating of the dividends or the liquidation shares the<br />
person has owned the shares/stocks of item 3 continuously for a period not<br />
less than one year.<br />
4.1.2.4. VAT<br />
The Value Added Tax Act (VAT Act) currently in force is effective as from 1 January<br />
1999. Although Bulgaria is not a member of the European Community, the VAT legislation<br />
in many aspects follows the provisions of the Sixth Council Directive<br />
77/388/EEC on the common system of VAT and the uniform basis for its assessment.<br />
The standard VAT rate is 20%. Zero rate of VAT applies to exports of products, certain<br />
eligible exports of services, as well as to some other transactions.<br />
4.1.2.4.1 VAT Registration<br />
Bulgarian and foreign businesses which carry out taxable transactions with a place<br />
of supply in Bulgaria and have a taxable turnover of at least BGN 50,000 during the<br />
preceding twelve months is obliged to register for VAT purposes. Non-residents, ex-<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
cept for branch offices, are registered for VAT through a VAT representative. Voluntary<br />
VAT registration is limited to some specific cases such as:<br />
♦ if the business performs both VAT taxable transactions and zero-rated transactions<br />
(i.e. export) and has a turnover of at least BGN 50,001 (as of the 1-st of<br />
April, 2006 the required turnover drops to BGN 25,001);<br />
♦ if a company incorporated in Bulgaria has a registered and paid up share capital<br />
of at least BGN 500,000.<br />
There are special rules for the VAT registration in some cases of commercial companies'<br />
transformation and acquisition.<br />
4.1.2.4.2 VAT Credit Refund<br />
The VAT credit to be refunded can be set off against the VAT due, as well as against<br />
other liabilities to the state. The offsetting takes place during a 3-month term following<br />
the month in which the VAT credit occurred. If after this term there is still VAT to<br />
be refunded, the taxpayer may request a refund or continue offsetting it in the following<br />
months. Within three months as of the date of submitting the request for refund<br />
the tax authorities have to refund the remaining VAT after setting it off against<br />
any outstanding tax liabilities (there are indications that the second 3-month term<br />
may be reduced to 45 days).<br />
4.1.2.4.3 Special preferential VAT regime for imports<br />
As of 1 January 2003 VAT on the import of goods can be charged by the VAT registered<br />
importer if he holds a permit issued by the Minister of Finance and imports<br />
goods (with the exception of excise goods) according to a list approved by the Minister<br />
of Finance.<br />
The importer shall exercise his right by:<br />
♦ declaring in the filed customs declaration that he will use this regime;<br />
♦<br />
declaring that at the time of the import he is registered for VAT and has no outstanding<br />
tax liabilities and liabilities to the obligatory social and health insurance.<br />
Where the importer has exercised his right, the customs authorities shall admit lifting<br />
the goods without effective payment or securing of the VAT.<br />
The above special import regime is applicable to a person who simultaneously meets<br />
the following requirements:<br />
♦ realizes an investment project approved by the Minister of Finance;<br />
♦ is registered for VAT;<br />
♦ has no outstanding tax liabilities and obligatory social and health insurance liabilities;<br />
♦ has obtained a permit by the Minister of Finance;<br />
♦ the project should be eligible for state aid for regional development.<br />
The investment project shall be approved by the Minister of Finance in compliance<br />
with the following requirements:<br />
♦ term of fulfillment of the project – up to two years;<br />
♦ size of the investment – over BGN 10 million for a period not longer than two<br />
♦<br />
♦<br />
years;<br />
opening of more than 50 new jobs;<br />
the possibilities of the person to finance the project, as well as to construct and<br />
maintain sites providing its fulfillment.<br />
The permit shall be issued for a period of up to two years on the grounds of a written<br />
request, to which the document designates by the law are enclosed.<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
4.1.2.5. Excise Duties<br />
Excise duties are levied on goods and services listed in the Excise Duties Tariff,<br />
which are:<br />
♦ subject to transactions performed in Bulgaria, or<br />
♦ subject to cross-border transactions from abroad to Bulgaria.<br />
Subject to excise duties are:<br />
♦ Spirit drinks, including beer and wine<br />
♦ Tobacco products<br />
♦ Fuels<br />
♦ Some types of automobiles<br />
♦ Gambling machines and other casino facilities<br />
♦ Coffee and tea<br />
The Excise Duties Act provides for reimbursement of excise duties upon exportation<br />
of goods, when excise stickers have been paid but not used by producers, etc<br />
Countries that have Double Taxation Treaties with Bulgaria:<br />
Albania; Armenia; Austria; Belarus; Belgium; Canada; China; Croatia; Cyprus; Czech<br />
Republic; Denmark; Egypt; Finland; France; Georgia; Germany; Greece; Hungary;<br />
India; Indonesia; Ireland; Italy; Israel; Japan; Kazakhstan; Korea North; Korea<br />
South; Kuwait; Lebanon; Luxembourg; FYROM; Malta; Moldova; Mongolia; Morocco;<br />
Netherlands; Poland; Norway; Portugal; Romania; Russia; Singapore; Slovakia; Slovenia;<br />
Spain; Sweden; Switzerland; Syria; Thailand; Turkey; Ukraine; Vietnam;<br />
Yugoslavia; Zimbabwe; United Kingdom.<br />
4.1.3. Property Taxes<br />
Profits from rental income are treated as taxable and are based on the gross income<br />
less tax-deductible, property related expenses and depreciation. Such expenses include<br />
repairs, maintenance, renovation and other similar costs and interest on loans<br />
used for the acquisition of the property or related expenses. A 10% municipal tax is<br />
charged on the taxable sum, which is then taxed at a flat corporate rate at 15%.<br />
Capital gains from the sale of property are treated as general income.<br />
Land is not subject to a depreciation allowance but any immovable property is, provided<br />
it is used for the business activities of the company and is considered a fixed<br />
asset. Depreciation for tax purposes is at 4% pa and is calculated using the straight<br />
line method. Real estate acquired and then sold is considered to be an investment<br />
and can not be depreciated but is subject to an annual re-valuation to market value.<br />
In practice however, it can be unclear when a property should be treated as an investment<br />
property or a fixed asset.<br />
4.1.4. Property Costs<br />
Leasing Costs<br />
Leasing costs associated with commercial property are usually in the range of a<br />
month's rent depending on whether any leasing strategy is involved in which instance<br />
costs are higher and subject to further negotiation. A standard level of leasing<br />
costs is not yet established, with deal structures and agency charges varying considerably.<br />
However as the market is maturing and a greater degree of professionalism is<br />
emerging in the leading agency firms, a more standard level of charging will soon develop.<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
Management Costs<br />
Management costs vary significantly depending on the client's business objectives.<br />
Typical rates for a standard commercial management service are of the order of 5-<br />
10% of the annual rent but can be over 20% in some instances, particularly for residential<br />
schemes.<br />
Costs of Owning Property<br />
Building / land owners are obliged to pay property tax on annual basis. Where a<br />
building is on state / municipal land, the value of the land is also included in the tax<br />
base. The tax is equal to 0.15% of the book value of the property. In addition, property<br />
occupiers pay waste collection fee which for Sofia is currently 2.45% on the book<br />
value of the property. Elsewhere in the country this tax is typically 40% lower. Agricultural<br />
land is exempt from such taxes.<br />
Trading Costs<br />
Apart from corporate tax on profits, no other national taxes are levied on the transfer<br />
of property. However the transfer of property is subject to transaction fees including<br />
notary and municipal fees. The notary fees are paid on the higher of the market price<br />
or the book value of the property at varying rates, with the maximum being BGN<br />
3500 (EUR 1786). In addition, 2% of the market value of the property is paid to the<br />
municipality in which the property is situated. This tax is based on the declared<br />
price of the property - a matter of growing debate due to reported abuses of the system,<br />
whereby some buyers declare below market values. Agents charge fees of<br />
around 3-6%, with higher fee levels usually split between the purchaser and the<br />
vendor, subject to the property transaction value. Higher fee levels of up to 10% are,<br />
however, still charged by some agents. Commercial property transactions and leases<br />
are subject to 20% VAT, which is refundable if the prospective purchaser/tenant is<br />
VAT registered. Transactions of land and property leases for residential purposes are<br />
exempt from VAT.<br />
4.1.5. Labor and Social Security Legislation<br />
Employers and employees from the Sector are observing the general provisions of<br />
Bulgaria’s Labor Code, concerning employment, collective labor contracts, length of<br />
workweek and workday, rests and leaves. The Social Security Code (SSC) stipulates<br />
the obligation to pay social security, where the social security payments are shared<br />
between the securer and the secured person, as follows:<br />
♦ 2006 - 65 (securer):35 (secured person);<br />
♦ 2007 - 60:40;<br />
♦ 2008 - 55:45;<br />
♦ 2009 and the years after - 50:50.<br />
4.1.6. Tourism taxation<br />
Bulgaria’s practice of VAT taxation of tour operators and tour agencies differentiates<br />
from the European one in several respects. Firstly, the application of the Bulgarian<br />
taxation scheme is not obligatory. Secondly, the tourist agencies are entitled to offset<br />
65% of VAT levied on services received from other Bulgarian companies for direct<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 42
TOURISM AND RELATED SERVICES IN BULGARIA<br />
usage by the traveler. Additionally, only 35% of the tourist agency’s margin is taxed<br />
with VAT. Therefore, the actual tax burden on the tourist packages that are sold in<br />
Bulgaria to travelers who are not Bulgarian citizens is decreased to 35% of the standard<br />
Bulgarian VAT of 20%, i.e. to 7%.<br />
Recently, the Finance Ministry announced its plan for a new VAT Act which foresees,<br />
as of the beginning of 2007, the preference for tourism to be dropped and to levy<br />
20% VAT on it, like all other sectors. Meanwhile, the main tourism organizations insist<br />
on keeping the present levels of VAT taxation, and levy the 7% tax not only on<br />
services for foreigners but also for Bulgarians. The idea is to stimulate the Bulgarians<br />
to spend their vacation in the country. The tourism trade organizations maintain<br />
that the 20% tax is one of the highest for tourism in Europe.<br />
4.1.7. Tourism fees<br />
Under the Tourism Act in order to issue licenses for tour operator and tour agency<br />
activities the following fees are levied:<br />
• For reviewing the declaration for registration to carry out<br />
♦ tour operator activities – BGN 1000;<br />
♦ tour agency activities – BGN 500.<br />
♦ For registering to carry out<br />
♦ tour operator activities – BGN 4000;<br />
♦ tour agency activities – BGN 2000.<br />
4.2. MAIN BARRIERS TO INVESTMENTS<br />
4.2.1. General barriers to investments<br />
The legal system in Bulgaria is based on the constitution of July 1991. The legislative<br />
and regulatory framework in general corresponds to international requirements<br />
and standards. However, it has been identified by the EU as an area, which needs<br />
further reform. Judicial decisions can be subject to delays, sometimes resulting from<br />
corruption and inefficiency. The government is presently in the process of reviewing<br />
existing permit and licensing regimes to remove these obstacles to developing new<br />
businesses.<br />
Following successive reports by the European Commission stressing the need for reform,<br />
some fundamental steps were taken in December 2003. The parliament passed<br />
important constitutional amendments which reduced the security of tenure and immunity<br />
from prosecution for judicial and prosecution officials.<br />
In addition to the slow pace of judicial reform, corruption and bureaucracy are identified<br />
as another problem, which could disrupt the timetable for Bulgaria's accession<br />
to the EU. The privatization process, including the sale of some of the state's major<br />
assets, has been viewed as being subject to political influence by some observers.<br />
Despite the fact that the government made corruption a leading issue and have<br />
taken visible steps to tackle it, some observers don't believe that adequate progress<br />
has yet been made.<br />
Despite this, Bulgaria has been one of the most progressive transition countries as<br />
defined by the EBRD. Bulgaria has been identified as a country with a high level of<br />
compliance in respect of international insolvency standards, for example, together<br />
with countries such as Romania and Croatia.<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
The European Commission 2005 Report confirmed the findings of its 2004 Report<br />
that the business environment, in particular the efficiency of the administrative and<br />
judicial system as well as regulatory procedures, should be further improved to increase<br />
Bulgaria’s attractiveness for investment.<br />
Efforts to improve the business environment have continued, but many obstacles<br />
remain and some reforms have been delayed or still need to be fully implemented.<br />
Despite some improvements, business surveys indicate that procedures for market<br />
entry and exit as well as contract enforcement still tend to be very time-consuming,<br />
costly and complex. Some first steps have been taken to streamline business registration<br />
with the adoption of the long-awaited Law on the Bulstat registry on 27 April<br />
2005 and the ensuing adoption of a government strategy for the actual establishment<br />
of a central register of legal entities and of an electronic register of Bulgaria.<br />
The aim is to unify the registration of businesses with the Registry Agency under the<br />
Ministry of Justice, to turn business registration from a court procedure into a<br />
purely administrative procedure, and to introduce a single Bulstat number for tax<br />
and social security purposes. These measures will be important for making business<br />
registration simpler and more transparent, but still need to be fully implemented.<br />
The Tax and Social Security Procedural Code which will provide for the integration of<br />
the collection of taxes and social security contributions and thereby lay the basis for<br />
the functioning of the National Revenue Agency also still needs to be adopted in this<br />
context.<br />
The project for the modernization of the land registration system has encountered<br />
delays, although some progress in the functioning of the Cadastre Agency has been<br />
made especially at regional level. Hardly any progress has been made to improve the<br />
efficiency of bankruptcy procedures. Moreover, further planned amendments to the<br />
insolvency legislation are still only in the process of preparation.<br />
Further efforts have been made to improve the functioning of the administration and<br />
to streamline existing regulation in line with the Law on the Restriction of Administrative<br />
Regulation and Control on Business Activity of December 2003. The review of<br />
existing licensing, registration and authorization regimes with a view to alleviate or<br />
lift these regulations has continued, as well as the introduction of one-stop shops. A<br />
majority of administrative units have tried to strengthen their service-orientation by<br />
adopting clients’ charters and by increasing the availability of e-government services.<br />
The Law on Investment Promotion was also amended in April 2005 lowering the<br />
thresholds for potential investors to receive preferential treatment. However, the extent<br />
to which these measures lead to tangible improvements in the conditions for doing<br />
business is not always clear. A more systematic and comprehensive assessment<br />
of the business impact of existing as well as new legislation beyond the review of<br />
regulatory regimes mentioned above, including regulations at local level, would be<br />
important to further improve the business environment especially for SMEs.<br />
While the Law on the Restriction of Administrative Regulation envisages the introduction<br />
of regulatory impact assessments, this needs to be implemented more systematically.<br />
The same holds for the introduction of ‘silent consent’ as a general principle<br />
in administrative procedures.<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
Some steps were taken to improve the functioning of the judicial system, but major<br />
challenges remain. Judicial reform made some progress but improving the functioning<br />
of the judicial system remains crucial for providing a transparent, stable and reliable<br />
legal framework for doing business and enforcing property rights. Delays have<br />
occurred in the adoption of the Administrative Procedure Code and the revision of<br />
the Civil Procedure Code which will be important for speeding up legal procedures,<br />
facilitating the review of administrative acts and providing greater clarity and legal<br />
certainty. A Law on Mediation as an alternative out-of-court procedure for conflict<br />
resolution entered into force in December 2004. The enforcement of judgements by<br />
private bailiffs has in principle been facilitated by a law adopted in May 2005. Both<br />
measures still need to be fully implemented, but should help improving the functioning<br />
of the judicial system and in particular the conditions for contract enforcement.<br />
4.2.2. Specific barriers to investments in the sector<br />
The National Strategy for Tourism Development was not adopted in 2005, again.<br />
Such a document would clarify Bulgaria’s tourism priorities, define the tourism<br />
product, and create better conditions for increasing its competitiveness.<br />
Foreign Ownership Regulations<br />
According to the Bulgarian Constitution, foreign nationals and foreign legal entities<br />
are currently prevented from direct land ownership. In instances where foreign residents<br />
inherit land, by law, they are required to dispose of their interest within three<br />
years. Ownership of buildings as opposed to land is, however, allowed.<br />
This restriction on land ownership does not relate to Bulgarian companies with foreign<br />
participation, irrespective of the level of foreign ownership and control (which<br />
may be up to 100%). Thus, in reality foreigners can acquire land by setting up or<br />
joining a company incorporated under Bulgarian legislation. Foreign companies may<br />
acquire ownership over land if they have at least 51% Bulgarian participation.<br />
With the approach of EU accession, limitations on foreign ownership will be removed<br />
after 2006. Ownership of arable land and forests by foreign nationals will, however,<br />
remain restricted until 2016.<br />
Restrictions on construction /Black Sea Coast Act Draft/<br />
In February 2006, the government approved the draft law on the regulation of the<br />
Black Sea coast. It tightens the regulation of issuing permits and introduces limitations<br />
on construction. The small seaside municipalities get a chance to offer a high<br />
quality vacation product which fewer and fewer tourist find in megacomplexes like<br />
Sunny Beach and Golden Sands. The Minister of Regional Development and Public<br />
Works Assen Gagauzov acknowledged that the urbanization of the big resorts is already<br />
a fact but from now on no more 12-storey hotels will be built. This time, Bulgaria’s<br />
Black Sea Act may finally get adopted, after 12 years of preparation and in a<br />
considerably softened version.<br />
Some of the most active opponents of the act’s limitations on construction behind<br />
the beach are the owners of plots on first line who fear that they will face a drastic<br />
decrease of the value of their plots. The chairman of the Architects’ Chamber in Bulgaria<br />
Petko Yovchev expects that the owners will attack the act at the Constitutional<br />
Court with the motive that the state cannot treat different plots in different way. Ac-<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
cording to Lidia Stankova from the Ministry of Regional Development and Public<br />
Works, the owners will not lose because the limitation on dense construction will allow<br />
for building more luxurious sites. Representatives of real estate companies share<br />
the opinion that the new construction rules introduced at this stage will not influence<br />
the prices of the most attractive plots in the next two years. The market is determined<br />
by supply and demand, and a potential price decrease is likely to happen<br />
because of over-construction rather than introducing future construction limitations.<br />
Some of the smaller municipalities have already studied the experience of Spain,<br />
Greece and Cyprus, and have decided what type of tourism they want to promote<br />
and have set construction limitations by themselves. The first and, so far, only municipality<br />
that has considered its general plan in view of the new requirements is<br />
Primorsko. The municipality has already determined two zones for building golf<br />
courses and a vacation settlement. Another municipality moving in this direction is<br />
Pomorie.<br />
The act introduces two zones with a special status. Within the first zone, up to 100<br />
m inland from the beach (or 50 m if the shore is rocky), defined as zone A, it will be<br />
allowed to construct buildings up to 7.5 m high (not more than 3 floors) and with at<br />
least 70% green space. Plots up to 2 km from the shore, or zone B, will be built up to<br />
30%, the allowed height is 15 m. Also, a general ban is introduced on construction in<br />
all seaside resorts and settlements from 1 May till 15 October. There will be a fine of<br />
BGN 5000 to BGN 10 000 for breaching this regulation.<br />
The Ministry of Regional Development and Public Works relies on stopping the practice<br />
of re-assigning forests and agricultural land for new construction by tightening<br />
the adoption of new general plans in the seaside municipalities. The plans will be<br />
approved by the National Experts’ Council on Territorial Planning, and will be valid<br />
for six years. The building of new hotels, restaurants and houses will be allowed only<br />
if the necessary infrastructure is in place.<br />
Unsupervised construction in unmapped areas is deterring investment, according to<br />
the National Hospitality Management Club (NHMC), and the competent authorities<br />
must speed up the drafting and approval of urban cadastral plans. The hospitality<br />
industry boom has caught some municipalities by surprise and they are struggling<br />
to address the discrepancy between the new tourist infrastructure and the ageing local<br />
infrastructure. The rapid expansion of the resorts is overtaxing the wastewater<br />
stations, the water mains and the sewerage systems in the respective areas.<br />
Requirements for tour operator, tour agency, hotel keeper<br />
Only legally registered persons are allowed to perform tour operator or tour agent activity.<br />
The tour operators (TO) and tour agents (TA) should be traders under the Act<br />
of Commerce. They should employ only staff with the necessary education, language<br />
qualification and length of service. The TO or TA should provide suitable premises for<br />
performing the relevant activity, and should have concluded a preliminary insurance<br />
contract. The TO or the TA should apply to the Expert Commission on Registration of<br />
Tour Operators and Tour Agencies. The registered TO should conclude an insurance<br />
contract annually and should provide precise, clear and comprehensive information<br />
on its activities. The TO is committed to the information released.<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
Under the Tourism Act, for implementing tour-operator or tourist agent activity in<br />
the register shall be entered a person meeting the following requirements:<br />
♦ to be trader in the sense of the Commercial law or corporate body with right<br />
by the force of another law to implement economic activity;<br />
♦ to have staff with appropriate education, language qualification and practice;<br />
♦ the person, implementing the functions for management of tour-operator or<br />
tourist agent activity shall have appropriate education, language qualification<br />
and practice;<br />
♦ to have ensured appropriate premises for implementing tour-operator or tourist<br />
agent activity;<br />
♦ to have concluded preliminary contract for insurance;<br />
♦ to be not in procedure for liquidation or insolvency’<br />
♦ to have not implemented tour-operator or tourist agent activity without license/registration<br />
during the last 12 months;<br />
♦ to be not with withdrawn license/deleted registration for implementing the respective<br />
activity during the last 12 months.<br />
In order to enter the register, the persons shall submit application according to a<br />
model, in which shall be pointed out: the kind of the tourist activity, for which registration<br />
is required, name and address of the person, respectively headquarters, address<br />
of management, tax number and BULSTAT code, when there are such, as well<br />
as address of the tourist site.<br />
At carrying out tour operator's or tourist agent's activity on the territory of the country<br />
the tour operator or tourist agent shall conclude contracts with registered tour<br />
operators or tourist agents, with licensed insurers and carriers, guides, animators,<br />
mountain guides, ski-teachers, persons, offering water, flying and other tourist services<br />
with increased risk for the consumer, with professional qualification and experience<br />
as well as with persons implementing tourist activity in categorized tourist<br />
sites.<br />
Hotel and restaurant managers should also be traders. They perform their activity in<br />
categorized facilities (hotels, motels, villas, camping sites, restaurants, bars, cafeterias,<br />
etc.). The person that is to perform hotel and restaurant management should<br />
acquire the necessary permissions from the relevant municipality, and should abide<br />
to the standards of the Regional Inspections for Protection and Control of the Public<br />
Health, the National Fire and Emergency Service.<br />
Hotel keeping or restaurant keeping shall be carried out by a person who:<br />
♦ is an entrepreneur in the context of the Commercial Law or who is a corporate<br />
body having the right, by virtue of another law, to carry out economic<br />
activity;<br />
♦ is not under proceedings for liquidation or bankruptcy.<br />
Perception of “gray” economy presence in the sector<br />
Some hotel owners and developers are perceived by tourism professionals and the<br />
general public as people who are interested in tourism only to invest money accumulated<br />
from activities in other sectors of the economy, sometimes with lack of transparency<br />
as to the origin of the funds. There are some doubts that sometimes construction<br />
permits are issued to specific developers for sites that have been until then<br />
off-limits for other applicants. However, as a rule these development projects have<br />
perfect documentation and it is difficult to claim any legal missteps.<br />
There are also doubts of corrupt practices in issuing licenses to hotel and restaurant<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
owners. In summer 2005, two inspectors at the state tourism agency were apprehended<br />
by the police with earmarked money while receiving a bribe. The inspectors<br />
had reportedly requested the sum in order to issue a categorization certificate to a<br />
tourism entrepreneur on the Black Sea coast.<br />
4.3. SEARCHING FOR A PARTNER. ASPECTS TO BE CONSIDERED<br />
WHEN NEGOTIATING A CONTRACT<br />
The Bulgarian Commercial law allows for the following types of business organizations:<br />
♦ unlimited (general) partnership;<br />
♦ limited partnership;<br />
♦ private limited company;<br />
♦ public limited company (joint stock company);<br />
♦ public limited partnership;<br />
♦ sole trader;<br />
♦ joint venture;<br />
♦ branch;<br />
♦ holding;<br />
♦ co-operation;<br />
♦ representative office.<br />
The most appropriate types of companies for carrying out business in Bulgaria are: a<br />
private limited company, a public limited company, a single-person private limited<br />
company, a holding, a branch, and a representative office. All of these (with the<br />
exception of a representative office) have to be entered into the commercial register<br />
kept with the relevant district court.<br />
Private Limited Company (a limited liability company) - "OOD" - is a commercial<br />
company with share capital owned by its members whose liability is limited to the<br />
amount of the capital subscribed. A private limited liability company may be founded<br />
by one or more persons, including foreign natural or legal persons. The minimum<br />
foundation capital is BGN 5000 divided into shares with nominal value of BGN 10<br />
each and at least 70% of the capital must be paid at the company’s set up. Contributions<br />
to the foundation capital may be paid in cash or in kind. The statutory bodies<br />
of the private limited companies are the general meeting of shareholders, which must<br />
be held at least once a year, and the managing director or board of directors.<br />
A single-person private limited liability company is called "EOOD". It is owned by a<br />
natural or a legal person, the sole shareholder exercises the powers of the general<br />
meeting and the managing director or board of directors is appointed to run the<br />
company. A private limited company must prepare a balance sheet and financial<br />
statements each year.<br />
Below is a general explanation of what is needed to set up a private limited company<br />
in Bulgaria:<br />
♦ produce its articles of association (Memorandum of Association - in the case of a<br />
single-person private limited company); the Law on Commerce stipulates the<br />
obligatory provisions of the articles;<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
♦<br />
♦<br />
have appointed a managing director (or board of directors);<br />
have paid up at least 70% of its authorized capital, including at least one-third of<br />
each member's contribution.<br />
This information together with details of the management, etc., is recorded in the<br />
commercial register and promulgated in the State Gazette.<br />
Public Limited Company (a joint stock company) - "AD" - is a commercial company<br />
with share capital owned by its members whose liability is limited to the amount of<br />
the capital they subscribe. A joint stock company can be founded by two or more<br />
persons, including foreign natural or legal persons. The only exception to this rule is<br />
when the State is the only founder and, therefore, the sole owner of the whole capital<br />
of the company - in this case we have a single person public limited company<br />
("EAD").<br />
The minimum capital of a joint stock company is BGN 50 000, increasing to BGN<br />
100 000 if the capital is raised by a public offer. A capital higher in value is required<br />
for the establishment of banks, insurance companies and investment companies:<br />
♦ banks - the minimum capital required amounts to BGN 10,000,000,000;<br />
♦ insurance companies - the minimum capital required amounts to:<br />
♦ Leva 2,000,000 for life insurance and personal accident insurance;<br />
♦ Leva 3,000,000 for property insurance;<br />
♦ Leva 4,000,000 for reinsurance;<br />
♦ Investment companies - the minimum amount and the structure of the required<br />
capital as well as its relation to the assets and liabilities as per the balance<br />
sheet are determined by the Securities and Stock Exchange Commission according<br />
to the Law on Securities, Stock Exchange and the Investment Companies.<br />
In the general case of a registration of a public limited company, contributions to<br />
foundation capital may be paid in cash or in kind, in which case an independent<br />
valuation is required, and at least 25% of the capital must be paid up on foundation.<br />
A joint stock company may issue either registered or bearer shares. The general<br />
meeting of shareholders is the highest body of the company, and must be held at<br />
least once a year. The shareholder's meeting elects a board of directors (a one-tier<br />
management structure) or a board of directors and a supervisory board (a two - tier<br />
management structure). A public limited company must prepare a balance sheet and<br />
financial statements each year. Special statutory instruments provide additional requirements<br />
to the foundation of banks, insurance companies and investment funds<br />
in the form of joint stock companies.<br />
Below is a general explanation of what is needed to set up a public limited company<br />
in Bulgaria:<br />
♦ have adopted articles of association;<br />
♦ have all of its authorized capital fully subscribed;<br />
♦ have paid up at least 25% of its authorized capital;<br />
♦ have elected a board of directors; and<br />
♦ have met any other legal requirements.<br />
Details of the official business name and registered office of the company, its management<br />
bodies, and other facts related to its incorporation, existence and windingup<br />
are recorded in the commercial register and promulgated in the State Gazette.<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
Holding - it is a public limited company, a public limited partnership or a private<br />
limited company with the purpose to participate in whatever form in other companies<br />
or in their management. At least 25% of the capital of a holding has to be entered<br />
directly in subsidiaries. A subsidiary means a company in which the holding<br />
owns or controls directly or indirectly at least 25% of the stocks or shares, or can<br />
appoint directly or indirectly more than 50% of the members of the managing body.<br />
The Law on Commerce explicitly names the activities, which a holding is allowed,<br />
and those not allowed, to perform.<br />
Branch - foreign legal entities registered abroad, as well as foreign natural persons<br />
and entities that are not legal persons, can register a branch in Bulgaria provided<br />
they are registered as commercial entities in accordance with the relevant legislation<br />
in their home country. No authorized capital is required to found a branch. A branch<br />
is not a legal entity, it is part of the company - founder. Branches are obliged to<br />
maintain accounts as an independent company. A branch of a foreign company must<br />
prepare a balance sheet.<br />
Representative Office - it is regulated by the Foreign Investment Law. Foreign persons<br />
who are entitled to engage in business activity under the legislation of their own<br />
countries may set up a representative office which is registered with the Bulgarian<br />
Chamber of Commerce and Industry. Representative offices are not legal persons<br />
and may not engage in economic activity.<br />
Joint Venture - it is a company formed jointly by a Bulgarian and a foreign partner.<br />
The size of the foreign participation in a joint venture is not limited. Joint ventures<br />
must take one of the forms of business entities pursuant to the Bulgarian Law on<br />
Commerce. Establishment of a joint venture is one of the forms of investing in Bulgaria.<br />
Bulgarians like to do business with people, face-to-face, therefore visiting the country<br />
to meet and work with local partners and customers is vital. You will need to<br />
be prepared to visit Bulgaria regularly to maintain the relationship with your partner<br />
and customers. Simply sending emails or faxes, or relying on distance selling techniques<br />
will not work.<br />
Finding the suitable local business partner(s) is the most important factor for export<br />
success. Managing already established business relationships will require more<br />
time than in other countries, and regular visits to the market are vital.<br />
Business etiquette<br />
The usual office hours of business in Bulgaria are 9.00 am - 5.00 pm, Monday to<br />
Friday. Below are some words of advice about the ways Bulgarian people do business:<br />
♦<br />
Appointments can take some time to arrange, depending on the seniority of<br />
the person you wish to meet. It is recommended to seek appointments in advance<br />
of a visit.<br />
♦ Allow sufficient time for business meetings, which can be quite protracted –<br />
♦<br />
always allow more time than you expect.<br />
It is expected that visitors arrive on time for an appointment. If unexpected<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
♦<br />
♦<br />
♦<br />
♦<br />
♦<br />
♦<br />
circumstances arise to cause a delay of more than 10-15 minutes, call to notify<br />
the person of the delay.<br />
In the public sector, Bulgarians have at least two to four weeks holiday per<br />
year. The annual vacation period is usually in July and August and it is advisable<br />
not to arrange appointments during this period or Christmas/New<br />
Year.<br />
At formal meetings surnames are used. As relationships gradually build up it<br />
would be natural to address your counterpart in given (first) names. Business<br />
cards are normally exchanged at the beginning of a meeting.<br />
Decision-making is usually made on a consensus basis and it is recommendable<br />
to include all possible decision-makers.<br />
A business lunch or dinner usually follows negotiations. Bulgarians are very<br />
hospitable, and enjoy Bulgarian food and drink. Occasionally some of these<br />
lunches and dinners may take longer than usual. Lunch normally starts between<br />
12.30pm-1.00pm, while dinner starts around 7.00pm-8.00pm. English<br />
is spoken in most of the big restaurants, especially in the capital, Sofia.<br />
There is a Bulgarian habit of toasting by clinking glasses with a 'rakia', a<br />
strong grape or plum brandy that comes together with a salad. The toast in<br />
Bulgarian is 'nazdrave' which means 'to your health'.<br />
Smoking is not an issue in Bulgaria, and Bulgarians can light up a cigarette<br />
in the middle of their salad. Nevertheless, it would be polite to ask whether it<br />
is accepted to smoke when visiting someone's office or home.<br />
4.4. FOREIGN AND SPANISH INVESTMENT IN THE SECTOR. MAIN<br />
SUCCESSFUL CASES OF IMPLEMENTATION IN BULGARIA<br />
♦<br />
Spanish hotel chains RIU, Iberostar, Barcelo<br />
In the service sector, Spanish hotel chains have entered in the tourist sites of<br />
Bulgaria through management contracts or franchising of hotels located in the<br />
Black Sea coast. RIU has been present in Bulgaria since 1999, and after the<br />
opening of two more resorts in 2003, it managed seven hotels in 2004, all of them<br />
located on the Black Sea coast, with a total of around 2000 beds. IBEROSTAR is<br />
also present in Bulgaria, managing hotels with a total of over 2000 beds, including<br />
two opened in 2003, all of them also on the Black Sea coast, with plans to expand<br />
its presence with more hotels.<br />
Spanish hotel chain Barcelo Hotels & Resorts will be managing the new 4-star<br />
city hotel that opened in November 2005. Investor is the Bulgarian company<br />
Festa Holding with BGN 14 mln. The seven-floor building has 120 rooms, 4<br />
suites, 2 restaurants, 3 bars, etc. According to Jose Palou, Barcelo’s representative<br />
and its executive manager for Europe, the hotel chain has already held talks<br />
with investors who will build tourism sites in Sunny Beach.<br />
♦<br />
Spanish company Ferry Group with golf complex project<br />
In a recent development, on February 3, 2006, the certificate for First Class Investor,<br />
issued by InvestBulgaria Agency (IBA), has been awarded by Roumen<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
Ovcharov, Minister of Economy and Energy, to Sport Center Kuttina for the investment<br />
project Kuttina Golf Resort. Manuel Ferry Sanchez, owner and manager<br />
of Sport Center Kuttina, received the document at an official ceremony.<br />
The investment plan of the company, financed by the Spanish company Ferry<br />
Group, provides for a total of BGN 219 mln (EUR 112 mln) investments in the<br />
construction of a multifunctional modern sport and golf complex near the capital<br />
Sofia. IBA issues the certificate for the first phase of the project, which will start<br />
in 2006 and will be carried out for a period of 3 years with a total of BGN 84 mln<br />
(EUR 43 mln) investments. During the two phases of the project the company<br />
plans to construct a large sport and tourism complex, including: golf courses<br />
area, sport center with swimming pools and tennis courts, a club building, hotel<br />
complex, apartment buildings, trade center, etc.<br />
Additionally the company will invest in the construction of a waste water purifying<br />
unit, which will ensure the technical and ecological functioning of the sport<br />
center, as well as provide for processing of waste water of the villages of Kurilo<br />
and Kuttina. Sport Center Kuttina will ensure entirely the financing for the planning<br />
and construction of the necessary infrastructure components. The realization<br />
of the project will recover the nature and the area which is occupied by a<br />
non-functioning coal mine. The sport center project will ensure the planting of 20<br />
000 trees of different types, as well the maintenance of large grass areas and gardens.<br />
During the construction phase of the project the investor will open over 2000<br />
jobs. The effective exploitation and maintenance of the complex will be ensured<br />
by over 700 permanent employees, including 82 employees for the needs of the<br />
golf courses area and the club building. The investor intends to employ predominantly<br />
people with a Bulgarian citizenship.<br />
♦<br />
Spanish company Magle with hotel complex project<br />
In another development, Spanish company Magle will invest EUR 10 mln in a<br />
new hotel complex in the town of Kavarna, as announced by Kavarna’s mayor<br />
Tsonko Tsonev in November 2005. The municipality has already granted a construction<br />
permit. The complex will be built on 7000 sq. m in the seaside part of<br />
the town.<br />
♦<br />
TUI Nordic with hotel in Tzarevo<br />
In June 2006, travel company TUI Nordic will launch in Tzarevo, a resort town 70<br />
km south of Bourgas, a hotel designed to accommodate exclusively Swedish and<br />
Norwegian holiday-makers. TUI is wrapping up the construction in Tzarevo of the<br />
600-bed 4-star Serenity Bay hotel. In November 2005 Dieter Zemelroth, Director<br />
Corporate Finances TUI, announced that TUI would invest EUR 8 mln in the construction<br />
of the new tourist complex.<br />
• Thracian Rocks Golf & Spa with golf course<br />
The construction of a new golf course near the village of Bozhurets, in the coastal<br />
Kavarna region, will kick off in mid-March 2006, according to Rumen Beremski,<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
chairman of Thracian Rocks Golf&Spa, the international company that will deploy<br />
the EUR 90 mln investment. The 18-hole golf course will have an area of 140<br />
ha, the biggest on Bulgaria's Northern Black Sea coast.<br />
The developer intends to repair the infrastructure in the area of the golf course,<br />
building 17 km of new roads, a 150-room five-star hotel and villas with a combined<br />
3,000-bed capacity. All building will have no more than three storeys. The<br />
course will be designed by South African golfing legend Gary Player. The building<br />
contractor for the golf project will be chosen on competitive basis. Player has also<br />
designed the golf complex built by the Black Sea Rama company near Balchik.<br />
According to Krasimir Gergov, co-owner of Black Sea Rama and chairman of the<br />
Bulgarian Golf Association, the project has absorbed EUR 100 mln in investment.<br />
The resource was raised through the off-plan marketing of the 350 detached<br />
houses that will be part of the complex. The construction of another golf resort<br />
near Black Sea Rama started in late 2005. The EUR 56 mln Lighthouse Golf Resorts<br />
is developed jointly by Balkanstroy and Barage&Co. The complex will have<br />
an 18-hole golf course, training and horse-back riding facilities, a spa center,<br />
luxury houses and a hotel.<br />
♦<br />
Quinn Group Investment Fund with Hilton Sofia Hotel<br />
In mid-2005, Quinn Group Investment Fund, owned by the Irish billionaire<br />
Shawn Quinn, bought almost 50% in Hilton Hotel Sofia and is reportedly in talks<br />
with the other shareholders to acquire the majority stake. Hilton Sofia is a stateof-the-art<br />
facility with 245 rooms on 8 floors, including 53 Executive Rooms and<br />
17 Suites, equipped with all modern facilities. The guests of the 2 Executive<br />
Floors have access to the Clubroom, a special area for relaxation, assistance and<br />
business support, where they can enjoy complimentary breakfast, drinks and<br />
snacks throughout the day. For conferences and banquets the Hotel offers 450<br />
square meters, including a ballroom, which can accommodate up to 240 delegates<br />
and can be divided into 2 sections.<br />
♦<br />
Equest Balkan Properties with Serdika Hotel, Sofia<br />
Equest Balkan Properties, property investment company focused on commercial,<br />
retail and industrial property in South Eastern Europe and primarily Bulgaria<br />
and Romania, was quoted by the London Stock Exchange (LSE) as saying in<br />
January 2006 that it has bought the Serdika Hotel in Sofia. The purchase price,<br />
payable in cash, is approximately EUR 10 mln, including transaction costs. The<br />
Serdika, previously owned by insurer Allianz Bulgaria, is currently operated as a<br />
3 star hotel with 131 rooms in a prime location in the city centre.<br />
Equest has entered into initial negotiations with 3 major international hotel<br />
chains to manage the Serdika after the current lease with a local hotel operator<br />
expires in May 2006, according to Equest managing director Georgi Krumov. The<br />
fund intends to refurbish the Serdika hotel and the adjacent Sofia Film movie<br />
theater, adding shops and office premises. Equest expects to generate an annual<br />
return of 10% from the lease of the commercial outlets on the property. Equest<br />
said in mid October 2005 it planned to invest via its subsidiary Immofinance a<br />
total of 30 mln euro in a holiday village in Sofia's upscale neighbourhood Boyana<br />
and in a spa complex in the village of Banya, close to popular ski resort Bansko.<br />
The company is also building a luxury residential community, Embassy Suites,<br />
near the Bulgarian capital.<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
♦<br />
Simply Bulgaria company with holiday village<br />
Bulgarian-British company Simply Bulgaria will invest 4.5 mln euro in the construction<br />
of a holiday community in the village of Gesha, in the Dryanovo area,<br />
Northern Bulgaria, news agency BTA announced. The JV will build 110 apartments<br />
and houses on a 5 ha site. A representative of the developer said over 30%<br />
of the apartments have already been sold. The development should be liveable<br />
next year. Simply Bulgaria plans to invest in other similar developments across<br />
Bulgaria in the next 8 years, bringing their number to 6.<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
5. ANALYSIS OF THE MARKET OFFER<br />
5.1. DOMESTIC PRODUCTION AND MAIN PRODUCERS<br />
There are a total of 102 official resorts in Bulgaria. 34 of them are of national importance,<br />
and 68 – of local importance.<br />
5.1.1. Types of Tourism<br />
Seaside tourism<br />
Bulgarian seaside resorts and the coastline towns offer varied options for family vacationing,<br />
rest and pro-active sporting. Supply includes practicing of surfing, water<br />
ski, diving, underwater fishing, underwater archaeology, and other aquatic sport.<br />
The yacht ports in Balchik, Varna, Nessebar, and Burgas offer opportunities for<br />
yachting with the necessary servicing and customs services. Routes have been devised<br />
for pedestrian, biking and horseback tourism, photo- and eco-tourism, visiting<br />
natural, archaeological and cultural landmarks, trips in Bulgaria and abroad.<br />
Skiing and mountain tourism<br />
Convenient ski runs and facilities for skiing tourism and winter sports are on offer in<br />
the mountains of Rila, Pirin, Rhodope, Vitosha, and Stara Planina (or Balkan range).<br />
The ski-season duration in the average- and high-altitude mountain resorts is up to<br />
190 days. Ski runs’ total length exceeds 80 km with level differences of up to 1500<br />
m. Pamporovo, Borovets, Bansko and Aleko resorts have year-round functioning accommodation<br />
premises and a winter sports infrastructure (lifts, Alpine skiing and ski<br />
runs) undergoing renovation and development. In response to modern demand - new<br />
ski tourism centres are getting also established: Smolyan, Chepelare, Dobrinishte,<br />
Malyovitsa, Semkovo, etc.<br />
Spa tourism<br />
Bulgarian thermal mineral water is distinguished for its great diversity. Known in<br />
Bulgaria are more than 550 spots of 1,600 mineral water springs with a total debit of<br />
4,900 l./sec. Prevalent is the slightly mineralized water – 66.7 per cent, mineralized<br />
mineral water – 14.4 per cent, and gas water – 17.9 per cent. Bulgaria’s various<br />
mountain relief, wide frontage, proximity to the Mediterranean Sea and favorable location<br />
provide excellent biological and climatic conditions for complex impact on the<br />
human body. One of this country’s major advantages to other traditional spa tourist<br />
destinations on the Balkan peninsula, in Western Europe and in the region of the<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
Mediterranean sea, are the weather conditions. The number of sunny days through<br />
the year in the country is 18-20 per cent higher than in Central, Northern and<br />
North-western Europe. The cloudiness in the Black Sea region is 10-30 per cent<br />
smaller than at the Atlantic coast and in some regions of the Mediterranean coast.<br />
The average rainfall here is 26.65 per cent smaller respectively for the spring and<br />
summer months.<br />
Spa and mud-curing centers in the Black Sea coast area are Albena, the Golden<br />
Sands, St.St. Constantine and Helen, Riviera vacation club, Sozopol, Kiten, Primorsko,<br />
Ahtopol, Pomorie, Balchik, Tuzlata, Varna Mud-curing Baths, etc. Spa and<br />
mud-curing centers in the semi-mountain and mountain regions of the country are<br />
Hisar, Velingrad, Sandanski, Kyustendil, Bankya, Pavel Banya, Narechen, Varshetz,<br />
Kostenetz, Momin Prohod, Bourgas Mineral Baths, Haskovo Mineral Baths, Separeva<br />
Banya, Borovetz, Pamporovo, Tryavna, Teteven, Apriltzi, Elena, Kotel, Dryanovo Govedartzi,<br />
etc. All facilities are specialized in the treatment and prophylactics, depending<br />
on the specifications of the different cases, and the programs are implemented<br />
under the supervision of qualified medical doctors.<br />
Rural tourism<br />
There are two clearly distinct rural tourism regions in Bulgaria – Western and Middle<br />
Stara Planina (the Balkan range) and the Rhodopes. In the recent years, a series of<br />
villages, located closely to the sea resorts, have also become centers of rural tourism.<br />
Traditions in this field have already been accomplished in the village of Osmar and<br />
village of Lozevo (Shoumen region), village of Asparuhovo (Varna region, Dulgopol<br />
municipality), village of Kazicheno (Pomorie municipality), village of Malka Vereya<br />
(Stara Zagora municipality). Currently, more than 50 villages and 30 monasteries offer<br />
accommodation for tourists.<br />
The image of Bulgaria during the period of the National Revival is still alive in a large<br />
number of architectural attractions from this period, moulding the spirit and look of<br />
whole towns or parts of them – Veliko Tarnovo, Tryavna, the Old Plovdiv, Koprivshtitza,<br />
Nessebar, Sozopol, etc., as well as many villages, such as Bojentzi, Arbanasi,<br />
Zheravna, Brushlyan, Kovachevitza, Leshten, Dolen, Momchilovtzi, Shiroka<br />
Luka, etc. In Bulgaria, there are also a number of ethnographical museums – the<br />
ethnographical open air museum Etara (town of Gabrovo), and the Old Dobrich<br />
(town of Dobrich), the ethnographical museums in Veliko Tarnovo, Blagoevgrad,<br />
Vratza, etc., as well as famous orthodox monasteries and churches.<br />
Specialized (ornithological) tourism<br />
Almost 70 per cent of all bird breeds, inhabiting Europe, could be seen in Bulgaria,<br />
because two transcontinental migration ornithological routes pass through the country<br />
– Via Pontica and Via Aristotelis. Some other conditions, favoring this rich variety<br />
of birds, are the humid zones in the spread of the Black Sea coastal area, the Danube<br />
coastal area and the divers natural conditions in the inside of the country. The<br />
most suitable places for observation are located around the Danube river, the Northern<br />
Black Sea area, the Southern Black Sea area, national park Shoumen Plateau,<br />
the Provadia Plateau, in the natural reserves Gorna and Dolna Topchia near the river<br />
of Tundja, in the Natural park “Sinite Kamani” (The Blue Stones) and in the eastern<br />
part of the Rhodopes.<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
Hunting and fishing tourism<br />
The game reserve in Bulgaria consists of 18 974 royal stags, 4 200 stags of a fallow<br />
deer, 69 795 foes, 1 799 wild goats, 2 066 mouflons, over 41 536 wild-boars, over<br />
930 bears, 2386 wood-grouse capercalzies, rabbits, grouses, pheasants. The newlybred<br />
populations of royal stags and mouflons are also developing very well. One of<br />
the best specimen have been shot in this country.<br />
Bulgaria’s accommodation base consists of over 1100 beds in more than 110 huts<br />
and shooting-boxes, located in the forestry enterprises and meeting all modern requirements.<br />
Possibilities for business meetings, family tourism and horse tourism<br />
are offered by the following forestry enterprises: Apriltzi, Kormisosh and Gabrovo. International<br />
hunting tourism is offered by the enterprises Borima (northern slopes of<br />
Stara Planina, 150 km away from Sofia), Lovech (the foothills of Central Stara Planina,<br />
170 km away from Sofia), Nikopol (Central Northern Bulgaria, around 210 km<br />
away from Sofia), Teteven (northern slopes of Middle Stara Planina, 115 km away<br />
from Sofia), Troyan (northern slopes of Middle Stara Planina, 175 km away from<br />
Sofia), Svoge (southern slopes of Western Stara Planina, 40 km away from Sofia).<br />
These bases also provide opportunities for fishing and ecological tourism, photo safaris,<br />
as well as visits of natural and historical attractions in the region.<br />
An average of 2500 foreign tourists come hunting to Bulgaria annually, most of them<br />
being traditional visitors. Some of the world records among the trophies of royal<br />
stags and wild-bores were marked in our country. Most of the capital trophies rated<br />
over 250 CIC are Bulgarian.<br />
Ecological tourism<br />
Bulgaria’s nature avails exceptional capacities to diversification of the Bulgarian<br />
tourist product and new types of tourism. The network set up of 3 national (Pirin,<br />
Rila and Central Balkan) and 11 natural parks (Rousse Lom, Vratza Balkan,<br />
Strandja, Persina, Central Balkan, Shoumen Plateau, Golden Sands, Vitosha, the<br />
Blue Stones, the Rila Monastery, Rila and Pirin) , 89 reserves and 2,234 natural<br />
landmarks preconditions various types of specialised tourism: cognitive and naturescience<br />
tourism, photo-safari, observing birds and plants, rock climbing, alpinism,<br />
spelaeology tourism, etc. Mountains have good roadability; marked mountain paths<br />
total 37 000 km.<br />
The ‘Bulgarian eco-paths’ National Programme of the Bulgarian Association for Rural<br />
and Environmental tourism (BARET) is setting up a concept for equipping hard of<br />
access and picturesque territories in mountainous and semi-mountainous regions<br />
with bridges, rails, and staircases. An interesting tourist product are the many<br />
marked eco-paths. A relatively new thing for Bulgaria are the eco-paths built of<br />
natural materials, located in mountain, semi-mountain and plain region: the Negovan(ska)<br />
one - off the village of Emmen (Veliko Turnovo region); the Kroushin(ska)<br />
one - by the village of Letnitsa, Lovech district; the Tran one - the Erma river gorge;<br />
the Kopren(ska) one - off the village of Kopilovtsi, Chiprovo Mouintain; the South<br />
Rhodopean eco-path - with a starting point in the village of Yagodina, Borino municipality;<br />
the Vrachanska (or Vratsa) eco-path in the ‘Vrachanski Balkan’ natural<br />
park; the Dryanovo eco-path - with a starting point in the Dryanovo monastery.<br />
Cultural tourism<br />
There are more than 40 000 historic monuments in Bulgaria (7 of which are included<br />
in the UNESCO world culture heritage list), 36 culture reserves, 160 monasteries,<br />
330 museums and galleries. The monuments of culture, included in the<br />
UNESCO list, are:<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 57
TOURISM AND RELATED SERVICES IN BULGARIA<br />
♦ Kazanluk tomb - (IV-III c. BC);<br />
♦ Thracian tomb near the village of Sveshtari, close to Razgrad (dated from<br />
2,300 years ago);<br />
♦ Madara Horseman (early VIII c.)<br />
♦ Boyana church – frescos, dating back from 1259;<br />
♦ Ivanovski rock churches (near Rousse), XI-XIV c.;<br />
♦ Rila monastery - (X c.);<br />
♦ Ancient town in Nessebar.<br />
There is a plenitude of monuments from different historic epochs: pre-historian<br />
finds, Thracian tombs, finds from the Ancient Greek times, Roman fortresses, historical<br />
monuments from the time of the First and the Second Bulgarian Kingdom,<br />
architectural attractions from the National Revival period, which have shaped fully<br />
or partially the face of Bulgarian towns.<br />
Vacation homes<br />
In recent years, Bulgaria has become a popular destination for foreign vacation home<br />
buyers, especially with British ones. Bulgaria has been voted the UK's favourite holiday<br />
hot spot by First Choice, and the Association of British Travel Agents expects UK<br />
visitor numbers to have reached 200,000 this year. The cheap prices mean it is ideal<br />
for holiday home buyers or investors with limited budgets. But when Bulgaria joins<br />
the EU in 2007, second home owners can expect the value of their properties to soar.<br />
According to a report by real estate investment adviser Property Frontiers and<br />
quoted by Assetz, the group of property investment companies, Bulgaria is one of the<br />
most rapidly advancing nations in Europe in terms of international property investment.<br />
The report reveals that there was an average property price increase of 47.5<br />
per cent in 2004 while growth in the first quarter of 2005 continued to be strong at<br />
10.6 per cent.<br />
Specific areas of property interest include the mountain and coastal regions with ski<br />
resorts and traditional beach holidays becoming more popular each year. There is<br />
also an emphasis on golf resorts and spa health centers at the moment and Property<br />
Frontiers suggests that these areas can provide year-round rental potential.<br />
Gambling<br />
Although gambling has not been specifically defined as a type of tourism by the<br />
Tourism Act, it should be noted that in recent years many hotels in Bulgaria have<br />
added casinos to their offers. Most of the major hotels in Sofia and on the Black Sea<br />
coast have casinos, too, incl. Princess Hotel, Sheraton Sofia Hotel Balkan, Grand Hotel<br />
Bulgaria, Radisson SAS, and Hemus Hotel in Sofia; Astera Casino Hotel and Havana<br />
Hotel in Golden Sands resort; Bulgaria Hotel in Burgas; Grand Hotel Varna in<br />
St. Elias complex (St. St. Constantine & Helena resort); Bulgaria Hotel and Trimontium<br />
Princess Hotel in Plovdiv. Organized groups from Israel, Russia and some other<br />
countries are frequent visitors to these facilities.<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
5.1.2. Hotels and Restaurants<br />
Top 10 companies in the branch Hotels and Restaurants by profit – 2004<br />
Company<br />
Profit' 2004 in<br />
thousand BGN<br />
1 Albena (Albena) 75 789<br />
2 Golden Sands (Varna) 19 672<br />
3 Sunny Beach (Sunny Beach) 19 438<br />
4 Grand-hotel Varna (Varna) 16 197<br />
5 Sofia Hotel Balkan (Sheraton) (Sofia) 15 786<br />
6 Pamporovo (Smolyan) 11 781<br />
7 Sunny Day (Varna) 11 407<br />
8 Riviera (Varna) 8 944<br />
9 Rodina Tourist (Sofia) 6 638<br />
10 Rila-Borovetz (Borovetz) 4 896<br />
Source: NSI<br />
Albena (Albena)<br />
75,789<br />
Golden Sands (Varna)<br />
Sunny Beach (Sunny Beach)<br />
Grand-hotel Varna (Varna)<br />
Sofia Hotel Balkan (Sheraton) (Sofia)<br />
Pamporovo (Smolyan)<br />
19,672<br />
19,438<br />
16,197<br />
15,786<br />
11,781<br />
Sunny Day (Varna)<br />
Riviera (Varna)<br />
Rodina-Tourist (Sofia)<br />
Rila-Borovetz (Borovetz)<br />
11,407<br />
8,944<br />
6,638<br />
4,896<br />
Source: NSI<br />
0<br />
10,000<br />
20,000<br />
30,000<br />
40,000<br />
50,000<br />
60,000<br />
70,000<br />
80,000<br />
90,000<br />
100,000<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 59
TOURISM AND RELATED SERVICES IN BULGARIA<br />
The hotel sector has developed rapidly over the last few years and there are now a<br />
wide range of hotels catering for both business and holiday users. In Sofia, with the<br />
increasing number of business visitors and international conferences, the number of<br />
high standard hotels has increased significantly and similar trends are now being<br />
seen in other towns including Varna, Burgas, Veliko Turnovo, Russe, Sandanski and<br />
Petrich.<br />
Investment in the hotel sector has been directed towards both refurbishment of existing<br />
hotels and to green-field developments. Around 45% of all hotels fall into<br />
three, four or five star categories and most are now part of the major global chains<br />
which have opened hotels across the country, most notably in Sofia. Such hotels include<br />
Sheraton, Hilton, Radisson SAS, Kempinski and Princess.<br />
A large number of modern family-owned hotels have been developed over the course<br />
of the last ten years. These hotels typically located in the mountains or by the coast,<br />
offer high-class services and recreational comfort unseen in Bulgaria a decade ago.<br />
Coastal and ski resorts have been a particular magnet for development - to such an<br />
extent that parts of the Black Sea coast may be oversupplied once current schemes<br />
are completed.<br />
Currently the total number of hotels in Sofia is around 50, of which 20 have been<br />
built in the last few years. Amongst these, hotels which are centrally located, offering<br />
easy airport access and proximity to central places of interest and business, are<br />
most in demand. Significant further expansion is under way, with 20 more hotels in<br />
the planning stages or under construction. Among foreign investors which have set<br />
their sights on Sofia, are the French Accor group, Holiday Inn (who will build their<br />
first hotel in Business Park Sofia in 2006), Best Western (which owns Hotel City in<br />
Sofia, and is currently planning to expand their operations across other large towns),<br />
and Marriott (which has been seeking a suitable site to develop in Sofia).<br />
Small 3-4 star hotels with 50-100 bed capacity, such as Crystal Palace, Europe and<br />
Light, currently dominate the market. The larger hotels are often older properties<br />
which have been substantially renovated, such as the Radisson SAS Grand Hotel<br />
Sofia, the Sheraton Sofia Hotel Balkan, the Sofia Princess and Kempinski Zografski.<br />
So far, there have been only two newly built hotels with a capacity over 100 beds: the<br />
Grand Hotel Sofia and the Hilton Sofia. Other major hotels in Sofia include the Hotel<br />
Maria Luisa and Hotel Rodina.<br />
Overall, the trend of increasing number of hotels and beds in Bulgaria continues. In<br />
2004, the number of hotels with capacity exceeding 30 beds was 1016. Compared<br />
with 2000, their number has grown by 60 per cent.<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
Number of hotels with capacity exceeding 30 beds (2000-2004)<br />
1 100<br />
1 000<br />
900<br />
800<br />
700<br />
600<br />
500<br />
400<br />
300<br />
200<br />
100<br />
0<br />
1 016<br />
849<br />
742<br />
634<br />
666<br />
2000 2001 2002 2003 2004<br />
Source: NSI<br />
In 2004, the hotels under review disposed of a total of 171 000 beds. Compared with<br />
2000, the number of beds has grown by 51 000 or 43 per cent.<br />
Beds in hotels with capacity exceeding 30 beds (2000-2004), thousands<br />
220<br />
200<br />
180<br />
160<br />
140<br />
120<br />
100<br />
80<br />
60<br />
40<br />
20<br />
0<br />
171<br />
144<br />
132<br />
120 116<br />
2000 2001 2002 2003 2004<br />
Source: NSI<br />
The new hotels, built after 2000, dispose of less beds. In 2004, each hotel disposed<br />
of an average of 168 beds. Their number, as compared with 2000, was smaller by 21<br />
beds or 11 per cent.<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 61
TOURISM AND RELATED SERVICES IN BULGARIA<br />
Average number of beds in hotels with capacity exceeding 30 beds (2000-2004)<br />
220<br />
200<br />
180<br />
160<br />
140<br />
120<br />
100<br />
80<br />
60<br />
40<br />
20<br />
0<br />
189<br />
174 178<br />
170 168<br />
2000 2001 2002 2003 2004<br />
Source: NSI<br />
In 2004 a total of 366 licensed hotels operated in Bulgaria’s sea tourism regions. A<br />
total of 131 two-star hotels, 164 three-star hotels, 62 four-star hotels and 9 five-star<br />
hotels operated.<br />
The licensed hotels disposed of nearly 59 000 beds. The biggest number of beds were<br />
in three-star hotels (47 per cent), followed by two-star (29.5 per cent), four-star (20<br />
per cent) and five-star (3.5 per cent).<br />
A total of 108 licensed hotels operated in the winter tourist centers. Of them, 37<br />
were one- and two-star, 49 – three-star, 18 – four-star, and 4 – five-star.<br />
Licensed hotels disposed of around 8.6 thousand beds. The biggest number of beds<br />
were in three-star hotels (41 per cent), followed by four-star (32 per cent), two-star<br />
(23 per cent) and five-star (4 per cent).<br />
Due to the seasonal character of tourism, the hotel capacity is fully used in only 3-4<br />
months of the year. However, there is a trend of gradual increase of the hotels’ efficiency<br />
and profitability The level of hotel room nights grew 9 points - from 27 in<br />
2000 to 36 in 2004.<br />
Hotel usability (2000 – 2004)*<br />
50<br />
45<br />
40<br />
35<br />
30<br />
25<br />
20<br />
15<br />
10<br />
5<br />
0<br />
35 36<br />
29<br />
31<br />
27<br />
2000 2001 2002 2003 2004<br />
* % of hotel room nights Source: NSI<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
The profitability from night stays is also growing. In 2000, it stood at BGN 190 mln<br />
(at current prices); in 2001 – BGN 233 mln; in 2002 – BGN 200 mln; in 2003 – BGN<br />
295 mln; and in 2004 – BGN 388 mln. For the period under review, it has more than<br />
doubled, increasing by BGN 198 mln.<br />
5.1.3. Tour operators<br />
Usually the biggest resorts and hotels or their daughter companies have a license for<br />
a tour operator. Complete list of licensed companies for tour operator and tour agent<br />
activity can be found on the web site of the Bulgarian Ministry of Culture (still under<br />
the former administrative arrangement; now the sector is supervised by the Ministry<br />
of Economy & Energy). Listed below is a sample of them: Albena AD, Balkan Holidays<br />
Services OOD, Balkantourist AD, Bulgaria VIP Travel OOD, Vegena OOD, DM<br />
Travel OOD, Odiseya In OOD, Golden Sands AD, Sunny Beach AD, Pamporovo AD.<br />
5.1.4. Developers<br />
Planex Holding<br />
The Varna-based construction company, announced it was building a 4.9 mln euro<br />
vacation complex in sea resort St. St. Konstantin & Elena, 10 km north of Varna.<br />
The bulk of the financing is provided by Planex with the balance borrowed from Raiffeisenbank.<br />
The company expects to recoup the investment in 8 years. Splendid St.<br />
Constantine consists of 4 residential buildings and one 51-room hotel with a gross<br />
area of 14,000 sq m. It is the second complex in the Splendid chain and the fifth<br />
property overall developed by Planex. The gated complex, due to open for business in<br />
June 2006, has already sold over 30% of its 55 apartments.<br />
Super Borovets developers<br />
Disagreements between the shareholders in Rila Samokov 2004, a company specially<br />
incorporated to implement the Super Borovets project, have halted the large-scale<br />
expansion of the mountain resort located 72 km south-east of Sofia. Rila Samokov<br />
2004 is co-owned by Contract 99 (51%), a company of late banker Emil Kyulev now<br />
passed on to his wife Vesela Kyuleva, construction company Glavbolgarstroy (16%),<br />
the Samokov municipality (25%) and Energokomplekt (7%). The Samokov municipality<br />
has demanded more executive powers within Rila Samokov 2004, especially when<br />
it comes to property transactions. The municipality has paid for its shareholder seat<br />
with the contribution of 200 ha of land that will be used for the purposes of the Super<br />
Borovets project<br />
The plans for 3 new vacation properties in ski resort Borovets were made public in<br />
the Architectural Idea competition. Businessman Nikolai Valkanov, formerly in<br />
charge of the energy policy of MG Corp., plans to build a complex with residential<br />
and hotel components on the road between Borovets and Beli Iskar. The southfacing<br />
development in the vicinity of the finish line of the Yastrebets-3 ski run will<br />
consist of 3 apartment and one 5-star hotel buildings. The home units will range<br />
from 56 to 85 sq m. Construction company Glavbolgarstroy intends to build a 9,000<br />
sq m holiday complex in the resort. The third project, developed by an unnamed investor,<br />
is for the construction of 10 four-storey houses on a 6,651 sq m site on the<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
road to the village of Beli Iskar. The residential units will have a gross area of 7,833<br />
sq m.<br />
Meanwhile, three local environmentalist organisations have proposed an alternative<br />
to Super Borovets. The eco activists pointed out that the Super Borovets project will<br />
entail substantial deforestation and will have a detrimental impact on the environment.<br />
Instead of the construction-intensive development, the eco activists have proposed<br />
to encourage adventure tourism and rural tourism in the villages around<br />
Samokov.<br />
Dinevi Brothers<br />
In August 2005, construction entrepreneurs Dinevi brothers opened Diamant complex<br />
in Sveti Vlas, the biggest project carried out by the company until now. It was<br />
the fifth one opened by Dinevi in 2005. The complex covers 24 000 sq. m and includes<br />
200 suites and 6 houses. It has 2 swimming pools, a restaurant with 150<br />
seats, piano bar, two summer bars, supermarket, hairdresser’s, medical cabinet,<br />
beauty center, etc. The total investment of Dinevi in vacation villages is over BGN<br />
100 mln.<br />
Interlink BG<br />
Sofia-based Interlink BG will build a 1,200-bed hotel complex in the village of Topola,<br />
near Kavarna, on the Black Sea, the local government announced. The BGN 50<br />
mln holiday community will incorporate several low-rises, swimming pools and parking<br />
facilities. Work on the 2-year project will begin at the end of the winter 2005-06<br />
season. Interlink BG is also about to complete 2 apartment buildings - Cedar<br />
Heights 1 and 2, in ski resort Pamporovo.<br />
Prime Property BG<br />
Special Purpose Vehicle Prime Property BG has teamed up with the Persimon company<br />
to build a 3.5 mln euro holiday village in St.Vlas, a sea resort north of Bourgas,<br />
splitting evenly the cost of the project. The village will consist of 4 buildings containing<br />
a total of 106 apartments. The combined floorage of all amenities will add up to<br />
11,000 sq m. Construction should begin in early '06 and should be completed by<br />
mid-'07. Prime Property BG is currently developing a luxe apartment building in<br />
Sofia while wrapping up the construction of Antim 1, a 9-storey 2,600 sq m office<br />
building also in the center of the capital.<br />
Balkanstroy<br />
Construction company Balkanstroy has reportedly invested 3 mln euro to reconstruct<br />
the 3-star Razlog hotel in the high-altitude town of the same name. A regular<br />
transport service will be provided from the 40-room/17-suite hotel to the cable car in<br />
Bansko, the ski resort 6 km south of Razlog. Balkanstroy is developing another project<br />
in the area, the 100 mln lev Pirin Golf Holiday Club which should be completed<br />
by '08.<br />
Spa developers<br />
Three spa centers will be build in Strelcha, a town 60 km north-west of Plovdiv, over<br />
the next 5 years worth some 9.8 mln levs, according to mayor Dimcho Karaivanov.<br />
The Vior-Andonov company has acquired a 3,367 sq m land plot for one of the proposed<br />
spa centers. Forest EOOD bought sites with areas of 2,037 sq m and 2,276 sq<br />
m. The projects will create 104 new jobs.<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
Yulen AD<br />
Bansko, the ski resort town located some 160 km south of Bulgaria's capital Sofia,<br />
could have a second gondola lift, said city mayor Alexander Kravarov. The initiative<br />
belongs to Yulen AD, the company that operates the resort town's skiing facilities<br />
under a concession arrangement. The Bansko municipality has earmarked a 3.0 ha<br />
land plot for the construction of the ski lift. The Project will be in development for at<br />
least 2 years.<br />
5.2. FOREIGN PRODUCTION AND MAIN SUPPLIERS<br />
Some of the biggest foreign tour operator operating on the Bulgarian market or having<br />
a long-term co-operation with the biggest Bulgarian tour-operators are: TUI,<br />
Thomas Cook, Iberotel, RIU, Iberostar, ITS, LTU, BG Tours, 1-2-Fly, Kur Club, My<br />
Travel, Apollo, Lomamatkat (Scandinavian countries), Jet Air, Arke, Sunsnacks,<br />
AquaTour, Prodin Tour, Starter, Plein Vent (France), Neva, Solvex, Balkanexpress<br />
(Russia), First Choice, BalkanHolidays, Balkan Tours Ir, JMC (U.K.), Cedok, Wicomt<br />
(Czech Republic), Magic Travel (Yugoslavia), Bolkan Air Travel - Bucharest (Romania),<br />
Robinson Tours (Hungary), Hotelplan, Imholz, Vogele, Kuoni (Switzerland).<br />
Thomas Cook<br />
Tour operator Thomas Cook has added 15 new Bulgarian hotels to its summer '06<br />
portfolio, announced the company's local agent, Elit Tours. That brings the number<br />
of partner hotels to 95. Most of the new entries are from Sunny Beach and Golden<br />
Sands sea resorts. Some 150,000 German holiday-makers visited Bulgaria in '05.<br />
Irish tour operators<br />
Bulgaria has been included in the destination portfolios of a dozen Irish tour operators,<br />
including Top Flight, Falcon, JWT, Concorde, Budget Travel, Panorama, C-I-E<br />
Tours Int'l, Eastern Discovery, Golden Explorer and Aegean. Some 29,000 Irish tourists<br />
visited the country in '05, up 100% from prevoius year. The number of Danish<br />
companies selling Bulgaria as a holiday destination has also increased, going from<br />
15 to 17 after the recent tourism bourse in Copenhagen. The number of Danish<br />
tourists rose from 53,000 in '04 to 72,000 last year.<br />
PrimaSol<br />
Hotel complex Sineva in the resort of Sveti Vlas, on the Black Sea, has become part<br />
of German hotel chain PrimaSol. The hotel is listed in the summer catalogues of<br />
PrimaSol and tour operator ITS, both owned by German concern Rewe. Previously,<br />
PrimaSol managed the Sunlight complex, comprising the Sunrise and Excelsior hotels,<br />
in the resort of Golden Sands, and the Ralitsa and Ralitsa Superior hotels in the<br />
resort of Albena. Sineva consists of the four-star 124-room Sineva Beach and the<br />
three-star Sineva park with 92 rooms. The hotels amenities include shops, gyms, a<br />
hairdresser's parlour, a tennis court and a mini golf course.<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
LTI, Calimera Aktivhotels<br />
Two other Rewe-owned international hotel chains, LTI and Calimera Aktivhotels, also<br />
operate in Bulgaria. LTI has lent its brand to Neptun Beach in Sunny Beach, Berlin<br />
Green Park Hotel and Berlin Golden Beach Hotel in Golden Sands. Calimera made a<br />
comeback to this country last year and now runs the Rodopi Tsvete complex in<br />
Sunny Beach, taking over from PrimaSol. Two years ago, Calimera Actvihotels signed<br />
a franchising contract for the operation of MG Corp.-owned holiday village Paradise<br />
Beach which was later terminated.<br />
Cedok<br />
Cedok expects the number of Bulgarian summer holidays sold to Czechs to increase<br />
by 15-20% in '06, announced Sun Tours, the local partner of the Czech travel company.<br />
A total of 15,000 tourists booked vacations at Bulgaria's Black Sea coast<br />
through Cedok last year, up 22% over '04. Cedok offers charter flights from Prague,<br />
Brno and Ostrava to Bourgas and Varna, on the Black Sea.<br />
5.3. GEOGRAPHIC DATA<br />
According to NSI data, 1 306 public and private accommodation establishments –<br />
hotels, motels, mountain chalets, camping sites and other establishments for shortterm<br />
accommodation with more than 30 bed places - functioned in the country in<br />
2004. The number of rooms in them is 86 thousand and that of the bed places 190<br />
thousand. The number of the accommodation establishments has increased by 247<br />
(23.3%) in comparison with 2003, the greatest share of which are hotels (78%).<br />
The main part of the hotels in the country (53.7%) are situated on the coast Black<br />
sea and 73.8% of bed places are situated in them. Out of the total number of hotels<br />
in the country – 1 016, there are 269 in Varna district, 191 in Burgas district and 86<br />
in Dobrich district.<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 66
TOURISM AND RELATED SERVICES IN BULGARIA<br />
Number of the bed places by type of resorts in 2004<br />
Number<br />
16000<br />
14000<br />
12000<br />
10000<br />
8000<br />
6000<br />
4000<br />
2000<br />
0<br />
14406<br />
5696<br />
Seaside Mountain Balneological<br />
1219<br />
SSoouur rccee: :: NNSS II I<br />
Duurri inngg tthhee 11999988 –– 22000044 ppeerri ioodd aa tteennddeennccyy ttoowaarrddss aa ddeeccrreeaassee oof f tthhee nnuumbbeerr oof f rreesstt<br />
hhoouusseess iss i oobbsseerrvveedd. . AA ggrreeaatteerr ppaarrtt oof f tthheem hhaavvee bbeeccoomee hhootteel lss aanndd fuunncctti f ioonn aass ssuucchh. .<br />
Inn I 22000044 tthheerree weerree 339977 rreesstt hhoouusseess inn i ooppeerraatti ioonn, , 3355 (88. ( .88%) ) leessss l inn i ccoomppaarri issoonn witthh<br />
22000033 aanndd 333333 (4455. ( .66%) ) leessss l inn i ccoomppaarri issoonn witthh 11999988. .<br />
The number of bed places in the rest houses in the seaside and balneological resorts<br />
continues to decrease. In comparison with the previous year, in 2004 the greatest<br />
decrease is that in bed places in the seaside resorts – by 23.5%. The number of bed<br />
places in the rest houses in the balneological resorts decrease by 1% and in mountain<br />
resorts increase by 5.2%. In 2004 the distribution of the bed places by type of<br />
resorts is the following: 14 406 (67.6%) of all the bed places are in seaside resorts, 5<br />
696 (26.7%) in mountain resorts and 1 219 (5.7%) in balneological resorts.<br />
In 2005, hectic construction in the big Bulgarian resorts continued. In practice, in<br />
some areas of the Bulgarian Black Sea coast the material assets were doubled. Currently,<br />
Bulgaria has over 190,000 beds in more than 1,300 sites (source: Centre for<br />
Economic Development).<br />
Winter resorts continued to develop very dynamically, especially the town of Bansko<br />
in Pirin Mountain where investment in specialised infrastructure in recent months<br />
only exceeded EUR 50 mln. Now Bansko has over 6,200 beds, mostly in 2- and 3-<br />
star hotels. In 2005, the first 5-star hotel opened there. The town has ten 4-star hotels.<br />
There are also many family hotels and lodgings. The resort makes efforts to attract<br />
bigger popularity internationally. Bansko is being portrayed as one of the most<br />
dynamically developing winter resorts in Europe, able to compete with ski resorts in<br />
Austria and Italy. The ski runs in Bansko are four, with a total length of 65 km, protective<br />
nets, opportunity for night skiing, etc. There are plans to construct a second<br />
cabin lift.<br />
The realisation of the project to modernise the Borovets resort was scheduled to start<br />
in January 2006. The project’s total value is BGN 300 mln. Currently, Borovets has<br />
around 6,000 beds in 40 categorised hotels and villas. The total carrying capacity of<br />
the ski devices is around 10 000 people per hour. Considerable investment is going<br />
into Pamporovo resort, too. Persenk Hotel is being modernised. The focus is on the<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
town of Smolyan region where expectations are to improve significantly the tourist<br />
infrastructure – construction of new ski lifts, etc.<br />
According to opinion of both experts and tourists, Albena is still the most harmoniously<br />
developed sea resort in this country. It is well built, with retained green areas<br />
and spaces between the hotels. The resort has been striving to start the season earlier<br />
and make it longer. The inflow of Bulgarian tourists has increased due to the<br />
various offers – “all inclusive”, “last minute”, etc. In mid-2005, Albena announced it<br />
was completing the construction of a small-aircraft airport at the town of Primorsko.<br />
The planned investment amounts to around BGN 1.2 mln.<br />
According to NSI data, the number of tourists in Sunny Beach resort last year has<br />
doubled compared to 2001. Season 2005 witnessed substantially enhanced material<br />
assets – over 42 000 beds in 145 hotels in the eastern part only. Active construction<br />
is going on in the western part. The adjacent settlements of Ravda and Saint Vlas<br />
have been developing with hectic pace, too, and have merged into Sunny Beach.<br />
Golden Sands resort has 32 000 beds currently, and experts forecast their number<br />
can reach 50 000 in near future. Investment in the specialised infrastructure on the<br />
Black Sea coast is a fact. Simultaneously, specific problems emerge, e.g. now around<br />
80% of the specialised infrastructure is concentrated in 20 municipalities that occupy<br />
just 9% of the country’s territory.<br />
The specialised infrastructure is being developed in the inner parts of Bulgaria, too.<br />
The tourism material assets are being gradually renovated in regions like Tryavna,<br />
Koprivshtitsa, Melnik, Troyan, Gabrovo, etc., thanks to the pro-active stance of some<br />
local authorities to attract funds under different programs and the establishment of<br />
public-private partnerships.<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
6. ANALYSIS OF THE MARKET DEMAND<br />
6.1. GENERAL CONSUMPTION TRENDS<br />
The role of tourism in Bulgaria’s economic development continued to grow in 2004.<br />
The number of foreigners who visited Bulgaria in the year reached 6.982 million.<br />
Foreign tourist visits to Bulgaria (2000 – 2004)<br />
year<br />
Thousand people<br />
Previous year=100 2000=100<br />
Indexes<br />
2000 4 922<br />
2001 5 104 103.70 103.70<br />
2002 5 563 108.99 113.02<br />
2003 6 241 112.19 126.80<br />
2004 6 982 111.87 141.85<br />
The absolute growth is biggest in 2004, and the growth rate is fastest in 2003.<br />
Source: NSI<br />
Growth of the number of foreign tourist visits to Bulgaria (2001-2004) versus<br />
2000 – in thousand people<br />
2 500<br />
2 000<br />
2060<br />
1 500<br />
1319<br />
1 000<br />
500<br />
0<br />
182<br />
641<br />
2001 2002 2003 2004<br />
Source: NSI<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
TThhee nnuumbbeerr oof f foorreei f iggnn ttrraannssi itt ttrraavveel leerrss tthhrroouugghh Buul lggaarri iaa iss i ccoonnssttaannttl lyy ddeeccrreeaassi inngg inn i<br />
tteerrmss oof f ppeerrcceennttaaggee sshhaarree. .<br />
.<br />
Number of transit travelers (2000 – 2004) in thousand people<br />
year<br />
number<br />
Share in the total number of foreign<br />
visits in Bulgaria, %<br />
2000 2 137 43<br />
2001 1 918 38<br />
2002 2 129 38<br />
2003 2 193 35<br />
2004 2 352 34<br />
Source: NSI<br />
In 2000, their number is 2 137 000 or 43 per cent of the total number of foreigners<br />
who visited Bulgaria. In 2004, the number of transit travelers was 2 352 000. Their<br />
share was down 9 points to 34 per cent compared with 2000.<br />
2005 Preliminary data<br />
A total of 4 837 150 foreign citizens (excluding transit travellers) visited Bulgaria in<br />
January–December 2005. These are ‘tourists’ according to the definition of the World<br />
Tourism Organization and the European Travel Commission. Their number increased<br />
by 4.5 percent compared with 2004.<br />
In December 2005, 251 275 tourists visited Bulgaria, down by 14 930 tourists or 5.6<br />
percent from December 2004. The decrease resulted chiefly from the drop in the<br />
number of tourists from Greece (12,085 tourists less, or by 15.1 percent), FYROM<br />
(13,105 tourists less, or by 23.9 percent) and Serbia and Montenegro (4,312 tourists<br />
less, or by 9.2 percent).<br />
The number of tourists that visited the country for rest and relaxation in January–<br />
December 2005 was 4 090 421 (up 2.0 percent from 2004).<br />
Tourist arrivals (2005)<br />
Border statistics (excluding children without own passports)**<br />
Countries Tourists 2005/2004 %<br />
Total 4 837 150 +4.48%<br />
1 Greece 665 894 -11.34%<br />
2 Germany 582 315 -2.43%<br />
3 FYROM* 581 139 -14.79%<br />
4 Serbia and Montenegro* 534 474 -10.53%<br />
5 United Kingdom 374 494 +36.11%<br />
6 Turkey 271 160 +36.73%<br />
7 Romania* 187 311 +46.78%<br />
8 Russia 175 295 +17.39%<br />
9 Czech Republic 126 666 +13.46%<br />
10 Poland 113 544 +4.37%<br />
11 Israel 103 523 +23.85%<br />
12 Sweden 101 332 +2.42%<br />
13 Slovakia 89 226 +7.69%<br />
14 Ukraine 83 746 +12.06%<br />
15 Finland 83 056 +39.35%<br />
16 France 74 019 +24.69%<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
17 Denmark 72 094 +31.88%<br />
18 USA 60 405 +12.76%<br />
19 Italy 59 912 +13.79%<br />
20 Austria 57 909 +24.00%<br />
21 Netherlands 48 450 +47.63%<br />
22 Hungary 44 520 -0.54%<br />
23 Norway 39 764 +76.96%<br />
24 Belgium 32 583 -3.71%<br />
25 Ireland 29 176 +123.91%<br />
26 Moldova 22 837 +48.74%<br />
27 Switzerland 21 018 -8.27%<br />
28 Spain 18 510 +38.14%<br />
29 Belarus 17 120 +22.49%<br />
30 Cyprus 15 841 -8.51%<br />
31 Slovenia 12 841 -7.44%<br />
32 Japan 10818 +16.83%<br />
33 Croatia 10 570 +28.39%<br />
34 Philippines 9 132 +8.75%<br />
35 Canada 8 846 +19.52%<br />
36 Australia 8 075 +24.15%<br />
37 Lithuania 5 667 +57.11%<br />
38 Albania 5 650 -2.52%<br />
39 Syria 5 279 +9.27%<br />
40 Portugal 4 683 +38.84%<br />
41 South Korea 4 330 +3.12%<br />
42 China 4 013 -1.74%<br />
43 Lebanon 3 594 +6.14%<br />
44 Bosnia and Herzegovina 3 327 +3.68%<br />
45 Latvia 3 255 +29.32%<br />
46 Georgia 3 163 +16.63%<br />
47 Luxembourg 3 012 +2.97%<br />
48 India 2740 +17.90%<br />
49 Kazakhstan 2 534 +73.92%<br />
50 Iran 2 492 -5.18%<br />
* Incl. "Shuttle Traders"<br />
** (Tourist Arrivals at Frontier - as per classification of WTO-OMT and ETC-EU)<br />
Source: NSI<br />
The number of tourists from the EU to Bulgaria increased at a higher rate than the<br />
rest of the world. While the total number of foreign tourists to Bulgaria in January –<br />
December 2005 grew by 4.48 percent, the number of tourists from the EU member<br />
states increased by 5.65 percent, as tourists from the old EU-15 member states increased<br />
by 5.40 percent and from the 10 new ones – by 6.99 percent. The EU market<br />
continues to be the main market for Bulgaria’s tourist industry.<br />
Tourist Arrivals to Bulgaria from EU<br />
Year 2004* 2005*<br />
2005/2004<br />
% change<br />
Total number of tourists** 4 629 854 4 837 150 +4.48%<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
Year 2004* 2005*<br />
2005/2004<br />
% change<br />
Total from EU 2 483 540 2 623 880 +5.65%<br />
Share of EU (%) 53.64% 54.24% +0.60<br />
EU-15 (before May 2004) 2 094 294 2 207 439 +5.40%<br />
Austria 46 700 57 909 +24.00%<br />
Belgium 33 837 32 583 -3.71%<br />
United Kingdom 275 138 374 494 +36.11%<br />
Germany 596 826 582 315 -2.43%<br />
Greece 751 027 665 894 -11.34%<br />
Denmark 54 666 72 094 +31.88%<br />
Spain 13 399 18 510 +38.14%<br />
Italy 52 653 59 912 +13.79%<br />
Ireland 13 030 29 176 +123.91%<br />
Luxembourg 2 925 3 012 +2.97%<br />
Netherlands 32 818 48 450 +47.63%<br />
Portugal 3 373 4 683 +38.84%<br />
Finland 59 604 83 056 +39.35%<br />
France 59 361 74 019 +24.69%<br />
Sweden 98 937 101 332 +2.42%<br />
EU – New member states 389 246 416 441 +6.99%<br />
Estonia 2 094 2 455 +17.24%<br />
Cyprus 17 315 15 841 -8.51%<br />
Latvia 2 517 3 255 +29.32%<br />
Lithuania 3 607 5 667 +57.11%<br />
Malta 1 797 2 426 +35.00%<br />
Poland 108 789 113 544 +4.37%<br />
Slovak Republic 82 855 89 226 +7.69%<br />
Slovenia 13 873 12 841 -7.44%<br />
Hungary 44 761 44 520 -0.54%<br />
Czech Republic 111 638 126 666 +13.46%<br />
* Excluding children without own passports<br />
** Excluding same-day (transit) visitors<br />
Source: NSI<br />
Tourist Arrivals to Bulgaria from Other Countries<br />
Year 2004* 2005*<br />
2005/2004<br />
% change<br />
Russian Federation 149324 175295 +17.39%<br />
Ukraine 74730 83746 +12.06%<br />
Serbia and Montenegro* 597356 534474 -10.53%<br />
FYROM* 682017 581139 -14.79%<br />
Romania* 127612 187311 +46.78%<br />
Turkey* 198322 271160 +36.73%<br />
USA 53569 60405 +12.76%<br />
Israel 83590 103523 +23.85%<br />
* Incl. "Shuttle Traders"<br />
** Business travels, visits of friends and relatives, others and transits are not included<br />
Source: NSI<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 72
TOURISM AND RELATED SERVICES IN BULGARIA<br />
Principal international tourist markets of Bulgaria in 2005<br />
Despite the unstable development and the problems caused chiefly by the transport<br />
infrastructure partially destroyed by the disasters and floods and the effects of the<br />
unrestricted construction of accommodation facilities at the Black Sea coast, data<br />
show that the Bulgarian tourist industry has managed to overcome most of the problems<br />
and has preserved its passable growth rate. August and September brought<br />
back international demand for Bulgarian tourist services. October, November and<br />
December were slow on decrease in visits from some neighboring countries (Greece,<br />
FYROM, Serbia and Montenegro), which requires prompt marketing steps for rebound<br />
of travelling. Decline in the German market in the summer was mitigated to<br />
2.4 percent for the full year by the increase of 2.6 percent in October, 36.3 percent in<br />
November, and 9.7 percent in December. All other main markets as the UK, Russia,<br />
Ukraine, the Scandinavian countries, Turkey, Central Europe, the USA, etc. grew<br />
significantly. The total number of tourists rose 4.5 percent and revenues climbed<br />
about 8-9 percent for the full-year period.<br />
6.2. CONSUMER PROFILE<br />
Purpose of the visits<br />
Most of the foreigners who came to our country over the review period came as tourists<br />
or holiday-makers. Their number has been growing constantly. In 2003, they accounted<br />
for 87.3 per cent of the total number of visitors to Bulgaria (excluding transit<br />
travelers), versus 84.5 per cent in 2000. Some drop (by 0.7 points) down to 86.6<br />
per cent was observed in 2004.<br />
Structure of the visits (2000 – 2004), %<br />
year Tourism or holidays Guests Business Other<br />
2000 84.5 1.3 6.4 7.8<br />
2001 86.5 0.8 5.8 6.9<br />
2002 87.2 0.7 5.2 6.9<br />
2003 87.3 0.7 5.3 6.7<br />
2004 86.6 0.9 5.9 6.6<br />
Source: NSI<br />
The share of guests shrank almost in half by 2003. In 2004, however, it grew 0.2<br />
points up to 0.9 per cent.<br />
The same trend is observed in business visits, but their drop is not so dynamic –<br />
from 6.4 per cent in 2000 to 5.3 per cent in 2003. In 2004 they registered an increase<br />
of 0.6 points up to 5.9 per cent.<br />
Tourist and holiday visits<br />
Over the review period, the absolute and relative growth in the number of tourist visits<br />
was biggest in 2003, when it grew 18 per cent (or by 539 000 people) from 2002.<br />
Foreign tourist and holiday visits (2000 – 2004)<br />
Thousand people<br />
Previous year=100<br />
Indexes<br />
year<br />
2000=100<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 73
TOURISM AND RELATED SERVICES IN BULGARIA<br />
year<br />
Thousand people<br />
Previous year=100 2000=100<br />
Indexes<br />
2000 2 354<br />
2001 2 756 117.08 117.08<br />
2002 2 993 108.60 127.15<br />
2003 3 532 118.01 150.04<br />
2004 4 010 113.53 170.35<br />
Source: NSI<br />
In 2004, as compared with 2003, the growth is also high – by 478 000 people or 14<br />
per cent. Compared with 2000, the increase reached 1 656 000 people or 1.7 times.<br />
Growth in the number of foreign tourist and holiday visits in Bulgaria (2001-<br />
2004) – in thousand people<br />
1 800<br />
1 600<br />
1 400<br />
1 200<br />
1 000<br />
800<br />
600<br />
400<br />
200<br />
0<br />
402<br />
639<br />
1 178<br />
1 656<br />
2001 2002 2003 2004<br />
Source: NSI<br />
Duration of tourist and holiday visits<br />
The average duration of tourist visits in hotels with bed capacity exceeding 30 beds<br />
per visitor is relatively short. Although tourist and holiday visits from the neighbouring<br />
countries such as Greece, FYROM, Serbia and Montenegro, and Romania are<br />
generally developing with a trend of slower increase, in 2004 their share continued to<br />
be quite large – 47 per cent. Visits by tourists from these countries are usually with<br />
short duration.<br />
Night stays by foreigners in hotels with bed capacity exceeding 30 beds (2000<br />
– 2004)<br />
2000 2001 2002 2003 2004<br />
Night stays – in thousands 5 101 6 118 6 985 8 987 10 303<br />
Average per tourist/holiday taker<br />
2.167<br />
– number of people<br />
2.220 2.334 2.544 2.569<br />
Source: NSI<br />
Gradual increase of the average number of night stays is observed. From 2 167 in<br />
2000, they reached 2 569 in 2004, registering an increase of 19 per cent.<br />
Tourists from Germany booked the biggest number of night stays in 2004 – about 41<br />
per cent.<br />
In 2003, visitors from the seven countries (Germany, Great Britain, Russia, Sweden,<br />
Finland, Denmark, Belgium) accounted for about 77 per cent. In 2004, the share of<br />
visitors from these countries shrank by about 3 points down to 74 per cent.<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 74
TOURISM AND RELATED SERVICES IN BULGARIA<br />
The longest duration of night stays in 2003 and 2004 was registered by visitors from<br />
the following countries:<br />
♦ Germany – respectively 7.81 and 7.43<br />
♦ Belgium – respectively 7.37 and 7.10<br />
♦ Great Britain – respectively 6.61 and 5.90<br />
♦ Russia – respectively 5.89 and 5.89<br />
♦ Sweden – respectively 5.72 and 4.82<br />
♦ France – respectively 4.68 and 4.22<br />
♦ Austria – respectively 4.28 and 3.50<br />
The longer duration of night stays by visitors from the countries listed above is due<br />
to tourist visits in Bulgaria organized by tour operators.<br />
The shortest duration of night stays in 2003 and 2004 were registered by visitors<br />
from the following countries:<br />
♦ Greece – respectively 0.21 and 0.24<br />
♦ Serbia and Montenegro – respectively 0.23 and 0.26<br />
♦ FYROM – respectively 0.15 and 0.11<br />
♦ Romania – respectively 0.43 and 0.40<br />
The shorter visits by tourists from neighbouring countries have greater significance<br />
for retail mainly in the border regions. They have smaller impact on the development<br />
of local tourism industry.<br />
The number of foreigners who stayed in three-star hotels with bed capacity exceeding<br />
30 beds is also bigger in 2004.<br />
Night stays by foreigners by hotel categories – thousands<br />
2003 2004 Index<br />
Total 8 987 10 304 114.7<br />
1 and 2 stars 2 384 2 004 84.1<br />
3 stars 3 743 4 164 111.2<br />
4 stars 2 308 3 322 143.9<br />
5 stars and "special" 552 814 147.5<br />
Source: NSI<br />
Compared with 2003, the number of night stays in one- and two-star hotels is<br />
smaller by 380 000 or 16 per cent. The greatest absolute increase was registered by<br />
the number of night stays in four-star hotels – 1 014 000 or 11 per cent higher.<br />
The most rapid growth was registered by the number of night stays in five-star and<br />
“special” hotels – 262 000 or by 48 per cent.<br />
Some significant changes occurred in the structure of night stays by hotel categories,<br />
due to the modernization of the existing tourism base. In 2004, the biggest growth<br />
was registered in four-star, five-star and “special” hotels. This trend additionally contributed<br />
to the efficiency of international tourism.<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 75
TOURISM AND RELATED SERVICES IN BULGARIA<br />
Night stays by foreigners by hotel categories (2003-2004), in %<br />
5-star and "special"<br />
6,1<br />
7,9<br />
4-star<br />
25,7<br />
32,2<br />
3-star<br />
41,6<br />
40,4<br />
1 and 2-star<br />
19,4<br />
26,5<br />
2004 2003<br />
0 5 10 15 20 25 30 35 40 45<br />
Source: NSI<br />
In 2004, the share of night stays in four-star hotels reached almost 1/3, growing by<br />
6.5 points. The share of night stays in five-star and “special” hotels was also bigger,<br />
increasing by 1.8 points.<br />
In 2004, the share of night stays in one- and two-star hotels was under 20 per cent,<br />
shrinking 7.1 points from 2003. The share of night stays in three-star hotels was<br />
about 40 per cent, going down by 1.2 points.<br />
The share of night stays by visitors from Germany is biggest in all hotel categories.<br />
a) 5-star and “special” hotels<br />
About 1/3 of the visitors who stayed in hotels of this category came from Germany.<br />
Visits by foreigners in 5-star and “special” hotels (2003-2004), by countries in<br />
%<br />
Country 2003 2004<br />
Germany 34.26 33.01<br />
Israel 15.93 10.69<br />
Great Britain 8.62 15.89<br />
USA 4.50 3.30<br />
Russia 4.25 5.37<br />
Greece 3.65 3.52<br />
Italy 2.64 2.52<br />
France 1.80 1.65<br />
Sweden 1.78 0.76<br />
Austria 1.67 1.67<br />
Turkey 1.31 1.11<br />
Switzerland 1.11 1.34<br />
Finland 1.09 0.99<br />
The Netherlands 1.07 1.19<br />
Norway 1.07 0.20<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 76
TOURISM AND RELATED SERVICES IN BULGARIA<br />
In 2004, the most significant change which took place was the increase of the share<br />
of visitors from Great Britain (7.3 points). The share of visitors from Russia also grew<br />
by around 1 points. The share of visitors from Israel shrank by 5.2 points; from<br />
Germany – 1.3 points, USA – 1.2 points.<br />
b) 4-star hotels<br />
In this category, the share of visitors from Germany is biggest – about 50 per cent.<br />
Visits by foreigners in 4-star hotels (2003-2004), by counties in %<br />
Country 2003 2004<br />
Germany 50.42 48.71<br />
Great Britain 11.74 14.47<br />
Russia 4.92 3.91<br />
Israel 4.66 4.14<br />
Belgium 2.97 2.48<br />
Greece 2.34 2.66<br />
Austria 2.24 1.71<br />
France 1.97 2.35<br />
Sweden 1.42 2.15<br />
Denmark 1.38 1.76<br />
USA 1.37 0.90<br />
Turkey 1.35 0.72<br />
Finland 1.24 1.30<br />
Switzerland 1.18 1.69<br />
The Netherlands 1.09 1.11<br />
Italy 1.08 1.17<br />
Source: NSI<br />
Compared with 2003, the share of visitors from Great Britain is bigger by about 2.7<br />
points. The shares of visitors from Germany and Russia shrank by respectively 1.7<br />
and 1 points.<br />
c) 3-star hotels<br />
The greatest number of visitors in three-star hotels again came from Germany, but<br />
their share is developing with a distinct trend of decrease.<br />
Visits by foreigners in 3-star hotels (2003-2004), by countries in %<br />
Country 2003 2004<br />
Germany 53.79 44.31<br />
Great Britain 10.96 15.62<br />
Sweden 5.20 5.50<br />
Russia 4.66 5.53<br />
Belgium 3.94 2.73<br />
Finland 2.92 3.61<br />
France 2.67 2.42<br />
Denmark 2.18 2.20<br />
Norway 1.20 1.54<br />
Source: NSI<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
Compared with 2003, the share of visitors from Great Britain grew by 4.7 points. The<br />
share of visitors from Russia, Finland and Norway, who stayed in hotels of this category,<br />
also grew.<br />
The share of visitors from Germany went down by 9.5 points - from 53.8 per cent in<br />
2003 to 44.3 per cent in 2004.<br />
d) 1- and 2-star hotels<br />
The share of visitors from Germany in this hotel category is smaller, registering a<br />
significant drop.<br />
Visits by foreigners in 1- and 2-star hotels (2003-2004), by countries in %<br />
Country 2003 2004<br />
Germany 31.16 23.35<br />
Russia 16.19 15.26<br />
Great Britain 12.82 13.40<br />
Sweden 6.61 7.81<br />
Finland 4.10 3.70<br />
Serbia and Montenegro 3.67 4.36<br />
Denmark 3.65 4.75<br />
Czech Republic 2.88 3.11<br />
FYROM 2.68 1.48<br />
Poland 2.14 5.75<br />
Slovakia 2.13 2.77<br />
Ukraine 1.63 1.53<br />
Norway 1.38 1.71<br />
Source: NSI<br />
The share of visitors from Poland grew 3.6 points compared with 2003. The share of<br />
visitors from the United Kingdom, Sweden, Serbia and Montenegro, Denmark, the<br />
Slovak Republic and Norway also grew.<br />
The share of visitors from Germany was down 7.8 points – from 31.2 per cent to 23.4<br />
per cent in 2004.<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
6.3. GEOGRAPHIC LOCATION OF MAIN MARKETS<br />
Tourist visits by countries<br />
Most of the foreigners who visited our country as tourists or holiday-makers came<br />
from EU member-states (Germany, Greece, Great Britain, Czech Republic, Poland),<br />
as well as from FYROM, Serbia and Montenegro, Russia, Romania. In 2000, the<br />
number of visitors from these countries was 1 868 000 people or 80 per cent of the<br />
total number of visitors. In the next years until 2003, their share was moving between<br />
80 and 89 per cent. In 2004, the number of visitors from these countries<br />
reached 3 179 000 people. Compared with 2000, their number was up by 1 311 000<br />
people or 70 per cent.<br />
Tourist and holiday visits (2000-2004) from the countries with the biggest<br />
relative share in the total number of visits – in thousand people<br />
2000 2001 2002 2003 2004<br />
Index 2000=100<br />
2001 2002 2003 2004<br />
Germany 260 374 480 537 565 143.8 184.6 206.5 217.3<br />
Greece 322 345 391 548 707 107.1 121.4 170.2 219.6<br />
Great Britain 52 69 111 159 259 132.7 213.5 305.8 498.1<br />
Czech Republic 29 37 48 78 102 127.6 165.5 269.0 351.7<br />
Poland 19 31 49 62 100 163.2 257.9 326.3 526.3<br />
FYROM 658 643 622 672 656 97.7 94.5 102.1 99.7<br />
Serbia and Montenegro<br />
218 359 535 892 577 164.7 245.4 409.2 264.7<br />
Russia 106 131 99 121 121 123.6 93.4 114.2 114.2<br />
Romania 204 227 93 77 92 111.3 45.6 37.7 45.1<br />
Source: NSI<br />
Over the review period, the highest growth rate was registered in the number of visits<br />
from Poland – 5.3 times, as well as Great Britain – 5 times.<br />
In the absolute growth (2004 versus 2000), Greece occupies the largest share.<br />
Growth in the number of tourist and holiday visits (2000-2004) by countries<br />
country Thousand people Share, %<br />
Total 1656 100<br />
Incl. Greece 385 23.2<br />
Serbia and Montenegro 359 21.7<br />
Germany 305 18.4<br />
Great Britain 207 12.5<br />
Poland 81 4.9<br />
Czech Republic 73 4.4<br />
Russia 15 0.9<br />
Source: NSI<br />
The number of visitors from Romania in 2004 dropped by 112 000 people, as compared<br />
with 2000, and from FYROM – by 2 000.<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
Significant changes occurred in the shares of the countries in the total number of<br />
tourist and holiday visits to Bulgaria. The share of the nine countries with biggest<br />
relative share was 79.4 per cent in 2000, and 79.3 per cent in 2004. The biggest increase<br />
was registered in the number of visitors from Great Britain – 4.3 points, Serbia<br />
and Montenegro – 5.1 points, Greece – 3.9 points, Germany – 3.1 points.<br />
Share of the countries with biggest number of tourist and holiday visits (2000-<br />
2004), %<br />
Country 2000 2001 2002 2003 2004<br />
Total 2354 2756 2993 3532 4010<br />
Germany 11.0 13.6 16.0 15.2 14.1<br />
Greece 13.7 12.5 13.1 15.5 17.6<br />
Great Britain 2.2 2.5 3.7 4.5 6.5<br />
Czech Republic 1.2 1.3 1.6 2.2 2.5<br />
Poland 0.8 1.1 1.6 1.8 2.5<br />
FYROM 28.0 23.3 20.8 19.0 16.4<br />
Serbia and Montenegro 9.3 13.0 17.9 25.3 14.4<br />
Russia 4.5 4.8 3.3 3.4 3.0<br />
Romania 8.7 8.2 3.1 2.2 2.3<br />
Source: NSI<br />
The share of visits from FYROM is smaller by 11.6 points, and from Romania – by<br />
6.4 points. Despite the absolute increase in the number of visitors from Russia, their<br />
share in 2004 as compared with 2000, is 1.5 points smaller.<br />
Share of the night stays by foreigners (2003-2004), by countries<br />
Germany<br />
Great Britain<br />
Russia<br />
Sweden<br />
Finland<br />
Denmark<br />
Belgium<br />
11.50<br />
14.84<br />
7.80<br />
6.89<br />
4.40<br />
4.49<br />
2.70<br />
2.68<br />
2.30<br />
2.42<br />
2.60<br />
2.07<br />
45.60<br />
40.76<br />
2003 20040 5 10 15 20 25 30 35 40 45 50<br />
Source: NSI<br />
The share of visitors from Germany in 2004 is smaller by 4.8 points, and from Russia<br />
– by 0.9 points. The share of visitors from Great Britain is larger by 3.3 points,<br />
and the share of countries with smaller share is bigger by around 2 points.<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
6.4. PERCEPTION OF SPANISH PRODUCTS<br />
Spanish hotel chain Barcelo Hotels & Resorts will be managing the new 4-star city<br />
hotel that opened in November 2005. Investor is the Bulgarian company Festa Holding<br />
with BGN 14 mln. The seven-floor building has 120 rooms, 4 suites, 2 restaurants,<br />
3 bars, etc. According to Jose Palou, Barcelo’s representative and its executive<br />
manager for Europe, the hotel chain has already held talks with investors who<br />
will build tourism sites in Sunny Beach.<br />
TThhee Buul lggaarri iaann ttoouurri issm sseeccttoorr hhaass rreeaacctteedd ppoossi itti ivveel lyy ttoo tthhee eennttrraannccee oof f aa nneew ppl laayyeerr<br />
ssuucchh aass Baarrcceel loo, , aanndd hhaass weel lccoomeedd tthhee inntteerreesstt i oof f bbi igg inntteerrnnaatti i ioonnaal l cchhaai innss aanndd ttoouurr<br />
ooppeerraattoorrss inn i ggeenneerraal l. . TThhee bbi igg ccoomppaanni ieess aarree eexxppeecctteedd ttoo aattttrraacctt moorree vvi issi ittoorrss aal lssoo bbee--<br />
ccaauussee tthheei irr nnaameess gguuaarraanntteeee tthhee eexxtteenntt aanndd tthhee qquuaal littyy oof f tthhee sseerrvvi icceess tthheeyy oof ffeerr.<br />
.<br />
TThheerree aarree vveerryy ggoooodd rreessuul lttss frroom f tthhee ooppeerraatti ioonn oof f ootthheerr ttwoo SSppaanni isshh hhootteel l cchhaai innss ––<br />
RIU aanndd Ibbeerroossttaarr. I . TThheessee ccoomppaanni ieess hhaavvee maannaaggeedd ttoo pprroovvi iddee vveerryy ggoooodd pprroodduuccttss oonn<br />
tthhee Buul lggaarri iaann maarrkkeett. . TThheeyy aal lssoo hhaavvee bbi igg nnuumbbeerr oof f ttrraaddi itti ioonnaal l ccl lieennttss whhoo fuul f llyy rreel lyy<br />
oonn tthhee qquuaal littyy oof f tthhee pprroovvi iddeedd sseerrvvi icceess. .<br />
In Bulgaria’s leading business print media (Dnevnik Daily, 27 January 2007), the<br />
Spanish tourism exchange is portrayed as one of the most significant international<br />
events in the sector, and currently is being the second largest, outpacing the London<br />
exchange. At the exhibition in Spain in January 2006, over 130 countries were presented.<br />
The Bulgarian participants were nine, among them Bulgaria Air, Sofia Municipality,<br />
and tour operators Aerotravel, DM Travel, Alexander Tours, Gloria Tours<br />
and others.<br />
At the exhibition, the then interim head of Bulgaria’s State Tourism Agency Valeri<br />
Petrov announced that the Spanish tourists expected to visit this country in 2006<br />
would be twice the number in 2005. The main contribution to the growth of Spanish<br />
tourists in Bulgaria is that of Bulgaria Air’s new programs. The air carrier intends to<br />
increase its direct flights to Bulgaria planning the following destinations: Madrid –<br />
Sofia; Madrid – Burgas; Barcelona – Sofia; Malaga – Sofia; and Palma de Mallorca –<br />
Sofia. The air carrier plans to start these flights in June 2006. The Spanish tourists<br />
will stay mainly in Sunny Beach and the town of Nessebur.<br />
Another program is planned to take the guests from Spain on country tours. They<br />
will include visits to cultural monuments, incl. those under UNESCO protection,<br />
monasteries, etc. Another option is organizing visits around various traditional festivals<br />
such as the picking of roses. There is also interest in corporate incentive trips<br />
which companies organize for their employees.<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
7. <strong>OP</strong>PORTUNITIES AND RISKS FOR SPAN-<br />
ISH COMPANIES<br />
The expected accession of Bulgaria to EU, scheduled for 1 January 2007, will entail<br />
a stream of EU funds to the country. This development presents an opportunity for<br />
both Bulgarian and Spanish companies to jointly participate in tenders and projects<br />
supported by EU funding.<br />
In February 2006, Finance Minister Plamen Oresharski announced that it would be<br />
a big success if Bulgaria manages to implement 35% of EU funds in 2007 during a<br />
discussion of the National Development Plan 2007 - 2013. Within these seven years<br />
Bulgaria will be implementing over EUR 11 bln from European funds. The money<br />
from the Cohesion Fund which is around EUR 2.8 bln will be evenly distributed between<br />
the Environment and Transport programs. The percentage share will be determined<br />
by Bulgaria. The EU structural funds are the fund for regional development<br />
and the social one. Around EUR 4.5 bln are expected to come from these funds. The<br />
most money is allocated to agriculture and rural areas because they will be financed<br />
by the structural funds and by the specific funds – the agricultural and fishing ones.<br />
The Competitiveness program is geared to the development of small and medium enterprises.<br />
The personnel, who will be preparing the projects to apply for the other<br />
programs, will be trained with funds from the Administrative Capacity program.<br />
Distribution of EU funds (the expected budget is EUR 11 bln for 2007 – 2013,<br />
and without the money for agriculture and fishing)<br />
SMEs Competitiveness 22.6%<br />
Human resources (education, training) 22.6%<br />
Transport (airports, railroad freight, road rehabilitation, ports) 8.3%<br />
Environment 8.3%<br />
Regional development (municipalities, tourism) 34.6%<br />
Administrative capacity 3.5%<br />
Source: Finance Ministry<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
Below is a brief SWOT analysis of Bulgaria’s tourism. Certainly, the perceived<br />
strengths present opportunities for both domestic and incoming tourism, incl. from<br />
Spain, and Spanish tour operators and tour agents, respectively. More interestingly,<br />
most of the weaknesses present specific investment opportunities, e.g. Spanish companies<br />
could participate in projects to improve the infrastructure, quality of facilities,<br />
etc.<br />
Among the opportunities, there is potential for high ROI as the Bulgarian tourism<br />
market is far from (over)saturation. Forming joint ventures with local companies or<br />
establishing other forms of co-operation may allow Spanish companies to apply for<br />
some forms of EU funds.<br />
Money from the grey economy may pose serious competition to foreign companies.<br />
Also, the peculiarities of the local bureaucracy / administration still allow for corruption<br />
practices, e.g. in issuing licenses.<br />
Strengths<br />
Weaknesses<br />
♦ Picturesque scenery;<br />
♦ Poor infrastructure;<br />
♦ Rich cultural and historical heritage; ♦ Low quality of many hotels and other<br />
♦ Generator of employment;<br />
facilities;<br />
♦ Dominant and increasing share of<br />
private ownership;<br />
♦ Scanty diversity of product and services;<br />
♦ Tax and other incentives.<br />
♦ Low qualification of the labor force;<br />
♦ Lack of appropriate marketing policy;<br />
♦ Poor architectural and engineering<br />
solutions;<br />
♦ Deterioration of ecological balance<br />
(pollution, neglect for the environment<br />
when developing tourist facilities).<br />
Opportunities<br />
Threats<br />
♦ Potential for high return on investment<br />
in short terms;<br />
♦ Grey economy accounts for most of<br />
the investments;<br />
♦ Bulgaria’s forthcoming EU membership<br />
and implementation of EU best<br />
practices;<br />
♦ Corruption in licensing;<br />
♦ Opportunities for financing from<br />
structural, pre-accession and cohesion<br />
funds directly related to infrastructure<br />
development.<br />
Further below, there is a short description of major Bulgarian resorts that appear to<br />
provide investment opportunities.<br />
The town of Bansko in Pirin Mountain<br />
Despite the progress made, there are some problems related to the infrastructure –<br />
sewerage and water supply systems, the road and street network. In 2006, the local<br />
municipality is ready to invest BGN 10 mln in infrastructure improvement but this is<br />
just 1/5 of the needed amount.<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
The realisation of the project to modernise the Borovets resort in Rila Mountain was<br />
scheduled to start in January 2006. The project’s total value is BGN 300 mln. The<br />
project has three phases – upper, middle and lower Borovets – and the first one is<br />
expected to be completed in 2007. In the upper part, new ski runs and ski devices<br />
will be built, together with hotels and small family houses.<br />
Pamporovo resort in Rhodopi Mouintain.<br />
Bulgarian companies in the area are trying to attract investment from Western<br />
Europe and Russia. The focus is on the town of Smolyan region where expectations<br />
are to improve significantly the tourist infrastructure – construction of new ski lifts,<br />
etc.<br />
Golden Sands resort<br />
To successfully develop the resort, it is necessary to improve the transport infrastructure,<br />
i.e. the panoramic road and the Varna airport. The insufficient capacity of<br />
the water treatment station is also a problem. There are no specific plans for a new<br />
station, and the capacity of the present one has been exceeded long ago.<br />
North of Varna<br />
Several settlements north of Varna offer some good and still under-utilised opportunities.<br />
In the next two years, new hotels with around 15 000 beds are expected to be<br />
built in Kranevo. Prior to that, it is necessary to rehabilitate and expand the existing<br />
infrastructure. Kavarna also looms as a town with good investment opportunities<br />
and development prospects, incl. As a cultural hub, provided the moderate pace of<br />
construction prevails. Another attractive area could become Shkorpilovtsi. In summer<br />
2005, the municipal authorities announced an ambitious plan to build a resort<br />
area with 25 000 - 30 000 beds. There are thermal springs around, which may allow<br />
for a whole-year season, incl. Spa tourism. There are plans to build a yacht port and<br />
a golf course, too.<br />
Sunny Beach resort<br />
There are some serious problems stemming from insufficient carrying capacity of the<br />
resort’s overall infrastructure - it is necessary to build a water treatment station,<br />
sewerage and water supply installation, electricity networks and roads. At the moment,<br />
Sunny Beach is exclusively a summer resort and does not have the infrastructure<br />
for year-round tourism like conference rooms, parking lots and indoor swimming<br />
pools. There is also no housing capacity for the service staff that a year-round<br />
operation as a tourist destination would require. The increase in the bed capacity of<br />
the resort has far outstripped that of tourist visits. The number of hotel beds has<br />
risen tenfold in the past 8 years while that of holiday-makers is up only 50%.<br />
South of Burgas<br />
More often, investors look to the areas south of the city of Burgas. In mid-term perspective,<br />
the resorts there will become more attractive. Currently, low construction<br />
prevails there, together with more greenery. Settlements like Tsarevo, Sozopol, Primorsko<br />
have the potential and offer not only new construction but also various cultural,<br />
folk and musical events.<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
Spa centers<br />
In recent years, there is some evidence of a shift in the investors’ interest from seaside<br />
and ski resorts towards spa centres, esp. those with mineral springs that have<br />
healing properties. For example, the newly built spa complex in Katarino (near the<br />
town of Raglog, in the area between Rila and Pirin mountains) was awarded “Best<br />
vacation complex” for 2005.<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 85
TOURISM AND RELATED SERVICES IN BULGARIA<br />
BIBLIOGRAPHY<br />
1. Official data of the National Statistical Institute (NSI).<br />
2. Official data of Ministry of Economy & Energy.<br />
3. Official data of Bulgarian National Bank (BNB).<br />
4. Official data of Bulgarian Industrial Association (BIA).<br />
5. The Bulgarian Enterprises Information System (BEIS) maintained by BIC Capital<br />
Market Ltd. (http://www.bic.bia-bg.com).<br />
6. Deloitte Investment Marketing Report, 2005. Summary.<br />
7. European Commission 2005 Monitoring Report<br />
8. Center for Economic Development. Bulgaria’s Economy Report, October 2005.<br />
9. Agency for Economic Analysis and Forecasting (www.aeaf.minfin.bg). National<br />
Development Plan 2007 – 2013, December 2005 Draft.<br />
10. Dnevnik Daily (April 2005 – January 2006)<br />
11. Capital Weekly (April 2005 – January 2006)<br />
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TOURISM AND RELATED SERVICES IN BULGARIA<br />
ANNEXES<br />
LEGISLATIVE FRAMEWORK IN THE TOURISM AREA:<br />
• Tourism Act;<br />
• Ordinance for Licensing of Tourism Activities;<br />
• Ordinance for Classification of Tourist Objects.<br />
GOVERNMENT ORGANIZATIONS ON THE INTERNET<br />
Council of Ministers<br />
Ministry of Economy & Energy<br />
Ministry of Culture<br />
Ministry of Environment and Waters<br />
Ministry of Regional Development and Public<br />
Works<br />
www.government.bg<br />
www.mi.government.bg<br />
www.mc.government.bg<br />
www.moew.government.bg<br />
www.mrrb.bg<br />
NON-GOVERNMENTAL ORGANIZATIONS ON THE INTERNET<br />
Bulgarian Tourist Chamber<br />
Bulgarian Tourist Union<br />
Bulgarian Hotels and Restaurants Association /BHRA/<br />
Bulgarian Association of Travel Agents<br />
“Mountains and People” Association<br />
Bulgarian Association for Alternative Tourism<br />
Bulgarian Association for Cultural, Ecological and Rural<br />
Tourism<br />
Bulgarian Association of Spa Tourism<br />
Bulgarian Convention & Visitors Bureau<br />
www.btch.org/index.ht<br />
m<br />
www.btsbg.org<br />
www.bhra-bg.org<br />
www.batabg.org<br />
www.planini.com<br />
www.alternativetourism.org<br />
www.cometobulgaria.or<br />
g<br />
www.bab-bg.org<br />
www.bcvb.bg<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 87
TOURISM AND RELATED SERVICES IN BULGARIA<br />
TOURISM EXPOS IN BULGARIA:<br />
Vacation & Spa Expo 2006 - Sofia February 2006<br />
Organized by: Touristreklama<br />
www.holidayfair-sofia.com<br />
Tourism & Leisure Fair - Varna March 2006 & November 2006<br />
Organized by: Varna Tourism Chamber,<br />
Tourexpo Varna EOOD<br />
http://www.tourexpo.bg<br />
Your Vacation - Burgas April 2006<br />
Organized by: Burgas Regional Tourism<br />
Association<br />
e-mail: brta@abv.bg<br />
Regional Tourist Exchange - Smolyan October 2006<br />
Organized by: Regional Tourist Association<br />
“Rhodopi”<br />
e-mail: rhodopes_as@rodopibg.com<br />
Contact Exchange – Gabrovo October 2006<br />
Organized by: Regional Tourist Association<br />
“Stara Planina”<br />
www.staraplanina.org<br />
National Exchange on Cultural Tourism<br />
– Veliko Turnovo<br />
April 2006<br />
Organized by: BHRA, Tzarevgrad –<br />
Turnov EOOD, Veliko Turnovo municipality<br />
e-mail: tic_vt@mobikom.com<br />
T<strong>OP</strong> 10 HOTEL COMPANIES 2004<br />
Company<br />
1 Albena (Albena) www.albena.bg<br />
2 Golden Sands (Varna) www.goldensands.bg<br />
3 Sunny Beach (Sunny Beach) www.sunny-beach.com<br />
4 Grand-hotel Varna (Varna) www.saintelias.bg<br />
5 Sofia Hotel Balkan (Sheraton) (Sofia) www.luxurycollection.com/sofia<br />
6 Pamporovo (Smolyan) www.travel-<br />
7 Sunny Day (Varna) www.travel-bulgaria/sunnyday<br />
8 Riviera (Varna) www.rivierabulgaria.com<br />
9 Rodina Tourist (Sofia) Sofia 1000, 8 Genral Totleben St.<br />
10 Rila-Borovetz (Borovetz) www.balkantourist.bg<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 88
TOURISM AND RELATED SERVICES IN BULGARIA<br />
MAIN TOUR <strong>OP</strong>ERATORS<br />
Albena AD<br />
Balkan Holidays Services OOD<br />
Balkantourist AD<br />
Bulgaria VIP Travel OOD<br />
Vegena OOD<br />
DM Travel OOD<br />
Odiseya In OOD<br />
Golden Sands AD<br />
Sunny Beach AD<br />
Pamporovo AD<br />
Albena 9620, Balchik municipality<br />
Sofia 1000, 5-B Triaditza St.<br />
Sofia 1000, 4 Tsar Osvoboditel Blvd.<br />
Sofia 1057, 36 D. Tzankov Blvd.<br />
Sofia 1463, 62A Vitosha Blvd.<br />
Sofia 1000, 24 A. Stamboliiski Blvd.<br />
Sofia 1000, 20 A. Stamboliiski Blvd.<br />
Varna 9007, Golden Sands resort<br />
Sunny Beach 8240, Nessebar municipality<br />
Chepelare 4870, Pamporovo resort<br />
Spanish Economic and Commercial Office of the Spanish Embassy in Sofia 89