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Technology in Banking-Insight and Foresight for BTA_2011 ... - IDRBT

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<strong>Technology</strong> <strong>in</strong> Bank<strong>in</strong>g – <strong>Insight</strong> & <strong>Foresight</strong> 22<br />

Nokia Money launched its services with Yes Bank <strong>and</strong> Union Bank of India to provide f<strong>in</strong>ancial<br />

services to customers. Nokia plans to use its distribution network coupled with the f<strong>in</strong>ancial<br />

prowess of the banks to provide a service of its k<strong>in</strong>d.<br />

Airtel received approval to issue prepaid <strong>in</strong>struments from regulators <strong>and</strong> launch it <strong>in</strong> the<br />

name of Airtel Money. Other mobile operators too are def<strong>in</strong><strong>in</strong>g models where<strong>in</strong> payment<br />

<strong>and</strong>/or transfer enabl<strong>in</strong>g <strong>in</strong>struments would be launched either on their own or with banks,<br />

leverag<strong>in</strong>g the pr<strong>in</strong>ciples of bus<strong>in</strong>ess correspondents.<br />

In the area of proximity payments, Citibank, <strong>in</strong> conjunction with Vodafone <strong>and</strong> Nokia<br />

conducted an NFC (near field communication)-based mobile payments trial <strong>in</strong> Bangalore,<br />

which saw considerable success. However, the scalability would depend on the proliferation<br />

<strong>and</strong> adoption of NFC-enabled h<strong>and</strong>sets <strong>and</strong> acceptance capabilities at merchant outlets.<br />

There are several players <strong>in</strong> the space of f<strong>in</strong>ancial <strong>in</strong>clusion such as FINO, ATOM, Eko <strong>and</strong><br />

ALW who offer a bouquet of services such as deposits, cash withdrawals <strong>and</strong> payment <strong>and</strong><br />

transfer transactions via the mobile channel.<br />

3.2.5. New Trends <strong>in</strong> Mobile:<br />

The success of MPesa <strong>in</strong> Kenya has provided an appetite <strong>for</strong> a host of global players whose entry <strong>in</strong>to<br />

the Indian market is only a matter of time. The Indian market <strong>for</strong> payments <strong>and</strong> transfers is set to<br />

witness several <strong>in</strong>terest<strong>in</strong>g <strong>and</strong> possibly unique bus<strong>in</strong>ess models <strong>and</strong> consumer propositions.<br />

Furthermore, with the <strong>in</strong>troduction of 3G services, a host of value-added products <strong>and</strong> services will<br />

be unleashed, which could potentially be purchased via mobile based wallets managed or even<br />

operated by mobile operators.<br />

3.2.6. Operator Bank Tie-ups<br />

Three of India’s largest mobile operators have tied up with India’s largest banks to offer a bouquet of<br />

mobile-based bank<strong>in</strong>g <strong>and</strong> f<strong>in</strong>ancial services to their customers.<br />

Airtel <strong>and</strong> State Bank of India: A jo<strong>in</strong>t venture company has been set up that envisages<br />

open<strong>in</strong>g bank accounts, cashless transfers, cashless spend<strong>in</strong>g <strong>and</strong> payment facilities,<br />

target<strong>in</strong>g the rural <strong>and</strong> urban poor. Customers would be offered a no-frills bank<strong>in</strong>g account<br />

from SBI, across Airtel’s 1.5 million+ retailer network. Both partners have envisaged <strong>in</strong>vest<strong>in</strong>g<br />

more than INR1 billion <strong>in</strong> this enterprise. The JV plans to acquire more than 2 million<br />

accounts annually.<br />

Vodafone <strong>and</strong> the ICICI Bank: Similar arrangement be<strong>in</strong>g entered offer<strong>in</strong>g f<strong>in</strong>ancial products<br />

rang<strong>in</strong>g from sav<strong>in</strong>gs accounts, prepaid <strong>in</strong>struments <strong>and</strong> credit products through a mobile<br />

phone plat<strong>for</strong>m<br />

Idea <strong>and</strong> Axis Bank: They have entered <strong>in</strong>to an association to offer f<strong>in</strong>ancial services to<br />

customers under the Idea Mycash br<strong>and</strong>. These players have partnered a pilot launch <strong>in</strong> the<br />

Dharavi-Allahabad corridor <strong>and</strong> have plans to shortly launch the service at a pan-India scale.<br />

3.2.7. IMPS Merchant Payments<br />

NPCI, encouraged by the launch of IMPS <strong>for</strong> <strong>in</strong>dividual-to-<strong>in</strong>dividual money transfers, is all set to<br />

<strong>for</strong>ay <strong>in</strong>to the field of merchant payments. RBI has already permitted the payments <strong>in</strong>stitution to go<br />

ahead with merchant payments on the IMPS plat<strong>for</strong>m. NPCI is all set to launch the pilot of this new<br />

service with seven banks.<br />

Institute <strong>for</strong> Development & Research<br />

<strong>in</strong> Bank<strong>in</strong>g <strong>Technology</strong>

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