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ieee-usa eBooks presents<br />

The Best of <strong>IEEE</strong>-<strong>USA</strong> Today’s Engineer<br />

<strong>on</strong> <strong>Career</strong> <strong>Survival</strong><br />

Foreword by Paul J. Kostek<br />

Georgia C. Stelluto, Editor


Published by <strong>IEEE</strong>-<strong>USA</strong>.<br />

Copyright © 2006 by the <strong>IEEE</strong>. All rights reserved. Printed in the U.S.A.<br />

Edited and compiled by Georgia C. Stelluto, <strong>IEEE</strong>-<strong>USA</strong> Publishing Manager<br />

Cover design and layout by Gregory O. Hill, <strong>IEEE</strong>-<strong>USA</strong> Electr<strong>on</strong>ic Communicati<strong>on</strong>s Manager<br />

This <strong>IEEE</strong>-<strong>USA</strong> publicati<strong>on</strong> is made possible through funding provided by a special dues assessment<br />

of <strong>IEEE</strong> members residing in the United States.<br />

Copying this material in any form is not permitted without prior written approval from the <strong>IEEE</strong>.


Table of C<strong>on</strong>tents<br />

Introducti<strong>on</strong>...............................................................................................................................................................................4<br />

What Are Engineering Employers Looking for?............................................................................................................6<br />

C<strong>on</strong>verting Gatekeepers to Greeters................................................................................................................................8<br />

Picking a Good Boss............................................................................................................................................................. 10<br />

Build Your Network Purposefully — Before You Need a Job................................................................................. 13<br />

Seeking a New Job? Think Like an Employer............................................................................................................. 15<br />

Cold Calling Your Way to a New Job............................................................................................................................... 18<br />

Transiti<strong>on</strong>ing Jobs, Managing Your Finances............................................................................................................. 20<br />

Five Steps to a New Job...................................................................................................................................................... 23<br />

Jump Start Your Job Search............................................................................................................................................... 25<br />

Globalizati<strong>on</strong> and Your <strong>Career</strong>: Building <strong>Career</strong> Resilience.................................................................................... 27<br />

Successful <strong>Career</strong> Makeover for Engineers in the 21st Century........................................................................... 30<br />

Sine Qua N<strong>on</strong>: Networking............................................................................................................................................... 32<br />

Finding Employment in an Ec<strong>on</strong>omic Downturn...................................................................................................... 35<br />

Six Ways to Maximize Job Search Success................................................................................................................... 37<br />

The Best of Today’s Engineer: On <strong>Career</strong> <strong>Survival</strong>


Introducti<strong>on</strong><br />

I’m very happy to be writing the introducti<strong>on</strong> to this eBook. The papers included can help you find<br />

success in today’s challenging job market. As a volunteer, I have been involved with career issues<br />

with <strong>IEEE</strong>-<strong>USA</strong> for 20 years and this compilati<strong>on</strong> is <strong>on</strong>e of the best we have ever offered to members.<br />

Just think about the past 15 years: in the early 90s, we had a Peace Dividend that delivered high<br />

unemployment; the mid-90s saw the “New Ec<strong>on</strong>omy” that delivered a boom and a bust. Today, we<br />

have globalizati<strong>on</strong> and outsourcing — which, depending <strong>on</strong> who you talk to, are a bo<strong>on</strong> or a bust for<br />

engineers. The <strong>on</strong>e c<strong>on</strong>stant has been change. And the skill we all need is the ability to survive in a<br />

changing world.<br />

You need to understand the changing business eco-system and what the changes mean to engineers.<br />

Skills still reign supreme and you need to assess yours c<strong>on</strong>stantly to ensure you are a viable<br />

candidate for available job market opportunities. You’ll find these articles increase your situati<strong>on</strong>al<br />

awareness of the marketplace.<br />

When we hear the words situati<strong>on</strong>al awareness, many of us think of a pilot where situati<strong>on</strong>al awareness<br />

is critical for safety. But stop and think about your career and job, and how situati<strong>on</strong>al awareness<br />

is just as critical to your l<strong>on</strong>g-term career growth. Are you aware of what is going <strong>on</strong> at your office,<br />

in your company, or in your industry? Has your company w<strong>on</strong> or lost important c<strong>on</strong>tracts? Is the<br />

technology your industry built around growing or declining? Awareness and knowledge about such<br />

things can help you in career planning and skills development.<br />

In these articles you’ll learn how to assess the market and yourself, how to stay competitive, and<br />

what steps to take to survive and remain competitive in the marketplace. You can find out employers’<br />

perspectives, and what employers are looking for in the chapter from Elizabeth Li<strong>on</strong>s, a technical<br />

recruiter in Oreg<strong>on</strong>. This chapter is very important, as it lays out a series of questi<strong>on</strong>s that you should<br />

have answers to before an interview. Even if they aren’t asked directly, you can use this self-knowledge<br />

in your resp<strong>on</strong>ses to other questi<strong>on</strong>s. Debra Feldman also addresses this topic as she helps you<br />

think like an employer.<br />

Debra Feldman, a frequent c<strong>on</strong>tributor to TE <strong>on</strong> career issues, makes the first of several appearances<br />

in this book writing <strong>on</strong> how to reach decisi<strong>on</strong>-makers when you d<strong>on</strong>’t know them, by getting the<br />

“gatekeepers” to take a call or make an appointment.<br />

How to find a good boss is the topic of a paper from D<strong>on</strong> Christiansen, a former editor of <strong>IEEE</strong> Spectrum.<br />

Think about the kind of pers<strong>on</strong> you want to work with, as you explore companies you want to<br />

work for. Know their culture and how engineers are treated there.<br />

You can accomplish career success by planning for it, including building networks and c<strong>on</strong>tacts before<br />

you need them. Knowing what you want out of your career makes it much easier to find a job<br />

you’re looking for. Debra Feldman writes about building a network using cold calling, a scary thought<br />

to most of us, but something that can pay enormous returns.<br />

<br />

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Engineers are also fortunate to be in the midst of some interesting times right now. Older workers are<br />

returning or staying in the work force, which can provide some good opportunities, both career-wise<br />

and financially. Companies may be facing a numbers crunch and this is your opportunity.<br />

And having a plan for managing your m<strong>on</strong>ey will make any career transiti<strong>on</strong> decisi<strong>on</strong>s that much<br />

easier. Larry Grogan discusses financial questi<strong>on</strong>s to c<strong>on</strong>sider, as you plan for your present and your<br />

future. He’ll help you with informati<strong>on</strong> <strong>on</strong> what to do and not to do with your 401(k),<br />

Several of Debra Feldman’s chapters offer great advice <strong>on</strong> starting and successfully completing a job<br />

search, including five steps to help simplify it.<br />

Terry Malkins<strong>on</strong>, editor-in-chief of <strong>IEEE</strong>-<strong>USA</strong> Today’s Engineer Digest, discussed the impact of globalizati<strong>on</strong><br />

<strong>on</strong> your career. He’ll tell you how to have a resilient career in today’s global market, including<br />

identifying your skill set, working internati<strong>on</strong>ally, and self-marketing.<br />

Dr. Trudy Hu’s chapter will help you accomplish a successful career makeover. You’ll learn how the<br />

market has changed, and how you need to change to adapt and succeed, including identifying new<br />

visi<strong>on</strong>, tool sets and problem-solving skills.<br />

Another chapter by Debra Feldman explores how to network with impact. It’s not just showing<br />

up at meetings and other events, though that’s a good start, it’s about having a plan and targeted<br />

companies.<br />

Candy Robins<strong>on</strong> shares her experiences in the job market, and the challenges of finding work. Her<br />

chapter gives you valuable tips <strong>on</strong> job hunting, and the importance of staying the course.<br />

Thanks to all of the authors for their c<strong>on</strong>tributi<strong>on</strong>s. They offer a wide perspective <strong>on</strong> career survival<br />

in the 21st Century with their experiences as engineers, career professi<strong>on</strong>als and employer of engineers.<br />

I think you’ll find this book useful today and throughout your career.<br />

Paul Kostek<br />

Chair <strong>IEEE</strong>-<strong>USA</strong> <strong>Career</strong> & Workforce Policy Committee,<br />

1999 President <strong>IEEE</strong>-<strong>USA</strong>,<br />

2003 Chair American Associati<strong>on</strong> of Engineering Societies<br />

The Best of Today’s Engineer: On <strong>Career</strong> <strong>Survival</strong>


What are Engineering Employers Looking for?<br />

By Elizabeth Li<strong>on</strong>s<br />

Ever w<strong>on</strong>der why you didn’t land a job, even though you possessed all of the required technical skills?<br />

Unfortunately, even the best engineers experience rejecti<strong>on</strong>. Remember: companies need your talent<br />

to create and build their products. Without your brainpower, companies wouldn’t exist. So, how do you<br />

c<strong>on</strong>vey that to the hiring manager during the interview?<br />

In today’s job market, employers want engineers with the right skills set, who can communicate<br />

effectively, and who possess good interpers<strong>on</strong>al skills. Most company cultures demand that engineers<br />

display these traits, and will pick the top candidates who display good social skills during the job<br />

interview. Engineering is no l<strong>on</strong>ger seen as a solo career, but instead <strong>on</strong>e built up<strong>on</strong> teamwork and<br />

ingenuity.<br />

During a job interview, the employer is thinking:<br />

• Is this candidate technically competent?<br />

• Is this candidate trainable?<br />

• Will this candidate fit into the current engineering team and not be destructive?<br />

• Will they share their ideas and help other team mates, if necessary?<br />

• Do they value our company and the purpose of the job?<br />

• Can I trust them with my product? Do they show integrity and credibility?<br />

• Do they have a “get it d<strong>on</strong>e” attitude?<br />

• Do they have enthusiasm and energy?<br />

• Will they solve my problem?<br />

• Are they affordable?<br />

Generally, most people will <strong>on</strong>ly buy something if it will solve their problem, or if it makes them feel<br />

good. Employers c<strong>on</strong>sider your salary an investment into the company. As crass as it sounds, your<br />

talent is purchased. To land the job interview, you should be both technically competent and likeable.<br />

This small shift will make the difference between being the top candidate and getting the job.<br />

Follow these simple suggesti<strong>on</strong>s during the hiring process to stand out from other candidates:<br />

Do your homework. What does the company do? Who are its competitors? What market is it trying<br />

to reach? Search the company’s Web site and ask a few related questi<strong>on</strong>s during the interview. D<strong>on</strong>’t<br />

barrage the interviewer, but make sure your questi<strong>on</strong>s are answered so that you understand the task<br />

at hand. Try to get a sense of the company culture and whether it is a good fit for you.<br />

Are you the right engineer for the job? Often in a meeting, I will ask a senior-level manager, “What<br />

keeps you up at night?” That <strong>on</strong>e, simple questi<strong>on</strong> can elicit many different resp<strong>on</strong>ses — and often<br />

provides insight into what an employer really needs to hire you. Asking provocative questi<strong>on</strong>s engages<br />

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the interviewer and creates the impressi<strong>on</strong> you are well-informed and interested in helping to solve<br />

problems.<br />

During an interview, <strong>on</strong>ly talk 50 percent of the time. Engineers are detailed by nature. Make the<br />

employer ask you for more informati<strong>on</strong>. Answer their interview questi<strong>on</strong>s completely and c<strong>on</strong>cisely,<br />

and then stop. If interviewers want more informati<strong>on</strong> <strong>on</strong> a topic, they will ask for it.<br />

The other 50 percent of the time, ask them questi<strong>on</strong>s about their business, keeping in mind that they<br />

are looking for some<strong>on</strong>e who can help solve their problems. Engineers are excellent problem solvers,<br />

so make use of your natural talent to leverage your competitive edge. After you ask a questi<strong>on</strong>, take<br />

notes <strong>on</strong> the interviewer’s resp<strong>on</strong>se. Doing so shows that you’re listening, and that you care enough<br />

to write it down. Also, you capture informati<strong>on</strong> that you may not remember after the interview — informati<strong>on</strong><br />

that may be useful when comparing different companies, in case you receive an offer.<br />

Being able to choose is a powerful place to be when it comes to your career.<br />

Be genuine and be yourself. Relax and be yourself. Think of the interview as a c<strong>on</strong>versati<strong>on</strong>. C<strong>on</strong>centrate<br />

<strong>on</strong> what you need to have to accept a job offer. Market yourself as competent, polite, well<br />

mannered and, above all, nice. Hiring your brainpower is <strong>on</strong>ly <strong>on</strong>e part of the equati<strong>on</strong>. The employer<br />

should like you as well.<br />

It is pointless to misrepresent yourself during a job interview. Countless employers have told me<br />

about candidates who have all the right answers during the interview, but who turn into somebody<br />

else as so<strong>on</strong> as they get the job. In hiring, this phenomen<strong>on</strong> is comm<strong>on</strong>ly referred to as the Dr. Jekyll<br />

and Mr. Hyde syndrome. Once you’ve started in a new positi<strong>on</strong>, you had better be able to deliver <strong>on</strong><br />

the goods that you promised during the interview. Otherwise, you might find yourself interviewing<br />

again.<br />

Send a hand-written thank you note, not an e-mail. This small step will separate you from the<br />

majority of the other candidates. In a world full of e-mail and instant gratificati<strong>on</strong>, this simple gesture<br />

can make a big splash. Few employers get positive mail. Brighten their day by thanking them for<br />

their time. This written reminder will stay <strong>on</strong> their desks and <strong>on</strong> their mind when the hiring decisi<strong>on</strong><br />

is about to be made.<br />

Most importantly, during an interview remember that you choose them just as they choose you.<br />

An employer may need your talent, but you need to decide if this company’s culture is good for<br />

you. Even though you may want the job and have bills to pay, it’s important to remember that the<br />

hiring process is a two-way c<strong>on</strong>versati<strong>on</strong>. You can take your talent anywhere you’d like for a variety<br />

of compensati<strong>on</strong> packages. The employer does not and should not hold all the cards. Ultimately, you<br />

decide if you’d like to bring your talent to them.<br />

If you have to spend the majority of your waking hours at a place called work, it should be rewarding,<br />

enjoyable and challenging.<br />

Elizabeth Li<strong>on</strong>s is a technical recruiter at APCON, Inc., in Wils<strong>on</strong>ville, Ore.<br />

The Best of Today’s Engineer: On <strong>Career</strong> <strong>Survival</strong>


C<strong>on</strong>verting Gatekeepers into Greeters<br />

By Debra Feldman<br />

Correct technique and good manners can turn interacti<strong>on</strong>s with corporate gatekeepers from frustrating<br />

to fruitful. Gatekeepers are not meanies; they are their boss’s designated agents — charged<br />

with limiting unnecessary, potentially wasteful interrupti<strong>on</strong>s and unexpected interference that may<br />

negatively impact the boss’ workflow or productivity. Any unsolicited inquiry requires screening. If<br />

you d<strong>on</strong>’t already know the pers<strong>on</strong> you’re trying to reach, then you have to c<strong>on</strong>vince the gatekeeper<br />

that it’s okay to give you an appointment, schedule a meeting, provide an e-mail address, or transfer<br />

you to voicemail.<br />

Gatekeepers evaluate requests based <strong>on</strong> certain criteria. If you pass the test, they refer you to the boss.<br />

If not, they turn you away. The value propositi<strong>on</strong> you initially present to a gatekeeper has to satisfy<br />

those criteria, or be intriguing enough to earn you the opportunity to elaborate <strong>on</strong> your interest, and<br />

justify your request as an excepti<strong>on</strong>.<br />

Here are six ways you can increase the odds that gatekeepers will grant you access to decisi<strong>on</strong>-makers.<br />

Start with the premise that gatekeepers aren’t enemies; like you, they are professi<strong>on</strong>als trying<br />

their best to fulfill their assignments, keep the boss happy, and get rewarded for a job well d<strong>on</strong>e:<br />

1)<br />

2)<br />

3)<br />

4)<br />

Offer a low-risk, high-reward situati<strong>on</strong>. Do your homework. Plan your presentati<strong>on</strong> so it<br />

is clear, compelling and engaging. Pique the gatekeepers’ curiosity. Address gatekeepers by<br />

name; inquire if they have a few moments for your call; and ask how their day has g<strong>on</strong>e. Listen.<br />

D<strong>on</strong>’t charge forward just because you didn’t get voice mail. If the gatekeeper hesitates, sounds<br />

busy or is juggling other lines, offer to call back at a more c<strong>on</strong>venient time.<br />

C<strong>on</strong>vince the gatekeeper that there is no reas<strong>on</strong> not to offer you an appointment. Gatekeepers<br />

balance two competing choices: granting too much access to the wr<strong>on</strong>g applicants,<br />

or being too stringent and excluding individuals that the boss would want to meet. Their jobs<br />

depend <strong>on</strong> how well they interpret the screening criteria. If a gatekeeper believes it would be<br />

more detrimental to keep you out than to let you in, you have succeeded.<br />

Build a relati<strong>on</strong>ship with the gatekeeper. The more interacti<strong>on</strong> you have with a particular<br />

gatekeeper, the more likely that gatekeeper will want to help you and be a part of your success.<br />

Speak respectfully, be polite. Make small talk. Ingratiate yourself, and it’s more likely that<br />

your proposal will sound attractive. Be likable and you’ll get more attenti<strong>on</strong>. Then, you’ll be able<br />

to more clearly communicate your value, engage in dialogue, and have the chance to explain<br />

more about your intended business.<br />

Follow the gatekeeper’s instructi<strong>on</strong>s, cooperate and be pleasant. Not <strong>on</strong>ly do you have<br />

to have a high-quality c<strong>on</strong>cept, but your pers<strong>on</strong>ality also has to fit. If gatekeepers ask you to<br />

e-mail a request, do it within 24 hours or less, before they forget you. D<strong>on</strong>’t be argumentative.<br />

Smile as you speak — it will come through in your voice. Your demeanor communicates that<br />

you are not going to cause trouble. If your are not cooperative ( i.e., difficult to manage), the<br />

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5)<br />

6)<br />

gatekeeper may c<strong>on</strong>clude that you are not worthy of the boss’ time and sabotage your request.<br />

Be patient and helpful. This gatekeeper may be your new boss’ administrator, or even your own<br />

right-hand helper someday.<br />

Gatekeepers can become your pers<strong>on</strong>al liais<strong>on</strong>, warm up the boss <strong>on</strong> your behalf, and<br />

facilitate the impossible. If you can win the gatekeeper’s support, you may gain an important<br />

ally who can advocate for you, squeeze in an appointment for you in a booked calendar, talk<br />

you up to the boss, give you hints to help your meeting be more positive. If your initial encounter<br />

with a gatekeeper is unprofessi<strong>on</strong>al and negative, rec<strong>on</strong>sider your goal. If the boss c<strong>on</strong>d<strong>on</strong>es<br />

unprofessi<strong>on</strong>al behavior, do you really want to move forward here?<br />

Timing is critical. If at first you d<strong>on</strong>’t succeed, try, try, again. Make your own luck. D<strong>on</strong>’t be<br />

discouraged if your first approach isn’t wholeheartedly embraced. Regroup and, after an appropriate<br />

interval, attempt another c<strong>on</strong>necti<strong>on</strong>. Revise your presentati<strong>on</strong>, enhance your value<br />

propositi<strong>on</strong> and use better timing. Persistence and creativity pays off. Follow up is key to making<br />

progress.<br />

© 2006 by Debra Feldman. Debra Feldman, founder of JobWhiz, is a job search expert with more than<br />

20 years of senior management c<strong>on</strong>sulting experience. She specializes in identifying unadvertised opportunities<br />

in the hidden job market. For more informati<strong>on</strong> and to c<strong>on</strong>tact her, visit www.JobWhiz.com. This<br />

article has been reprinted with permissi<strong>on</strong> from Debra Feldman.<br />

The Best of Today’s Engineer: On <strong>Career</strong> <strong>Survival</strong>


Picking a Good Boss<br />

By D<strong>on</strong>ald Christiansen<br />

Most experienced engineers agree that having a good boss is <strong>on</strong>e of the most important aspects of<br />

<strong>on</strong>e’s job. Your boss can serve not <strong>on</strong>ly as a professi<strong>on</strong>al colleague, mentor and leader, but often as a<br />

shield from the whims of an oppressive bureaucracy.<br />

But how to find a good boss? The odds seem in your favor at a company known by its employees as<br />

a good place to work. The likelihood is enhanced if its culture (policies and practices) appeals to you<br />

pers<strong>on</strong>ally.<br />

Over the past few decades, several lists of “100 Best Companies to Work For” have been published.<br />

Compiled by a team of business journalists and researchers in 1983, <strong>on</strong>e versi<strong>on</strong> included 17 hightech<br />

companies, am<strong>on</strong>g them Intel, IBM, General Electric, Hewlett-Packard and Apple Computer. This<br />

year, using similar but not identical criteria, Fortune magazine’s list included <strong>on</strong>ly <strong>on</strong>e of the aforementi<strong>on</strong>ed<br />

17 — Intel. Five not <strong>on</strong> the 1983 list were Qualcomm, Cisco Systems, Microsoft, Nati<strong>on</strong>al<br />

Instruments, and Texas Instruments. Am<strong>on</strong>g the pluses cited by Fortune for the best-to-work-for<br />

companies were these: generous fringes (Microsoft); never a layoff (Nati<strong>on</strong>al Instruments); stock for<br />

new employees (Qualcomm); and a friendly c<strong>on</strong>fr<strong>on</strong>tati<strong>on</strong>al culture (Intel).<br />

But these lists must be taken with a grain of salt. In fairness, it should be noted that the surveys and<br />

interviews undertaken to compile the Fortune lists include a random selecti<strong>on</strong> of employees, not just<br />

engineers, and that the companies’ cooperati<strong>on</strong> is needed to complete the exhaustive rating process<br />

(e.g., Apple declined to participate).<br />

The most successful companies are not necessarily those rated the best to work for. In 2005, General<br />

Electric, IBM, Hewlett-Packard, Motorola, Veriz<strong>on</strong>, Dell, Bell South, Intel, Cisco Systems, and Microsoft<br />

were am<strong>on</strong>g Fortune’s top 100 in revenues, but of those <strong>on</strong>ly Intel, Cisco, and Microsoft made the<br />

current Fortune best-to-work-for list. And if best-to-work-for and most-successful lists are insufficient,<br />

there is still a third — Fortune’s “most admired.” For this list, a jury of corporate directors, top executives,<br />

and financial analysts invoke a different measure for rating companies. For example, in Fortune’s<br />

2006 ratings, against criteria that included investment value and financial soundness, this “jury of<br />

peers” put General Electric first. Also am<strong>on</strong>g the top 20 were Dell, Microsoft, Apple and IBM.<br />

Big Bosses<br />

When corporate CEOs are more than figureheads, their styles of leadership can permeate the entire<br />

organizati<strong>on</strong>, and lower-level management and staff may react well or badly to the omnipresent<br />

hand of the top dog. Several companies founded by engineers became noted for their collegial work<br />

envir<strong>on</strong>ment and enlightened corporate cultures.<br />

• Founders Bill Hewlett and Dave Packard set the t<strong>on</strong>e for the Hewlett-Packard (HP) culture that<br />

lasted throughout their tenure as active heads of the company. A survey of more than 7,900<br />

HP employees in 1979 showed such high regard for the company that the management survey<br />

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•<br />

group placed HP in the top 0.5 percent of 1,000 companies surveyed.<br />

Founded by engineer Howard Vollum, Tektr<strong>on</strong>ix followed the HP style of management closely.<br />

From visits to Tek, I recall the low-walled, carpetless spaces of its department heads that made<br />

for quick and easy communicati<strong>on</strong> with all employees, who were <strong>on</strong> a first-name basis with<br />

their bosses.<br />

On the other hand, a new CEO arriving <strong>on</strong> the scene can sometimes send shockwaves through the<br />

management pattern of an established organizati<strong>on</strong>.<br />

•<br />

Up<strong>on</strong> succeeding Reginald J<strong>on</strong>es as CEO of General Electric, Jack Welch radically changed the<br />

c<strong>on</strong>servative nature of the company, disrupting the ingrained management style of many GE<br />

veterans. Am<strong>on</strong>g Welch’s reforms was the requirement that GE business leaders earmark 10<br />

percent of their managers as poor performers during the annual evaluati<strong>on</strong> process. Those so<br />

designated got no raise and “generally had to go,” according to Welch. They knew who they<br />

were, and that they had better shape up or ship out. But executives who had built a management<br />

team with which they were completely satisfied rebelled. Some would even list managers<br />

about to retire, or, in <strong>on</strong>e case, a manager who had died. Welch made it clear that executives<br />

who failed to comply would find themselves <strong>on</strong> the bottom rung. In his memoir, Jack: Straight<br />

from the Gut, Welch boasted that finding or creating GE managers in his own aggressive leadership<br />

image vastly improved GE’s bottom line.<br />

Hot Projects<br />

At the top of the list of important job characteristics, engineers put the technical sophisticati<strong>on</strong> of<br />

the project to which they are assigned. But those chosen to take part in a challenging project may<br />

not always find the boss to be the most pers<strong>on</strong>able leader. Nevertheless, a leader’s idiosyncrasies<br />

may be outweighed by the excitement and, perhaps, the glory of working <strong>on</strong> the project. In Organizing<br />

Genius, Warren Bennis gives the following examples.<br />

•<br />

•<br />

Famed as the inspirati<strong>on</strong>al leader of the Apple Macintosh computer project, Steve Jobs was<br />

noted for his arrogant and acerbic “walking around” management style, in which he would<br />

often blindside technical staff members with scathing comments about something they were<br />

developing, but about which he himself often had no relevant expertise.<br />

Xerox PARC’s Bob Taylor was able to shield PARC staff from the c<strong>on</strong>venti<strong>on</strong>al thinking of the Xerox<br />

bureaucracy. Yet, according to <strong>on</strong>e of his staff members (as reported by Bennis), Taylor rated<br />

most of those he dealt with <strong>on</strong> a “binary scale” — as either “the greatest thing that walked the<br />

earth” or “beneath c<strong>on</strong>siderati<strong>on</strong>,” to put it kindly.<br />

• Clarence Kelly Johns<strong>on</strong>, who headed Lockheed’s Advanced Development Projects (the famous<br />

“Skunk Works”), was an eminent aer<strong>on</strong>autical engineer noted for his bullying stubbornness and<br />

hair-trigger temper. His successor, Ben Rich (selected by Johns<strong>on</strong>), called him the toughest boss<br />

west of the Mississippi. Johns<strong>on</strong> nevertheless was respected and admired for his aer<strong>on</strong>autical<br />

genius. (Rich did not c<strong>on</strong>tinue Johns<strong>on</strong>’s practice of calling all the shots, telling the Skunk Works<br />

team “I’ll be decisive in telling you what I want, then step out of the way and let you do it.”)<br />

The Best of Today’s Engineer: On <strong>Career</strong> <strong>Survival</strong> 11


• Tom West was aloof and uncommunicative with the talented members of his Eagle computer<br />

(Soul of a New Machine) development team, but he fought Data General’s upper management<br />

to get them the resources they needed.<br />

No Silver Bullet<br />

In the end, although you may carefully study a company’s culture and the nature of its products and<br />

projects, a good deal of luck is involved in selecting a good boss.<br />

My advice is this: If you happen to pick a boss you d<strong>on</strong>’t like, d<strong>on</strong>’t blame it <strong>on</strong> him (or her). Move <strong>on</strong>.<br />

Find a new boss.<br />

Unless, of course, you elect to become subversive, instigate a cabal, enjoy sleepless nights, upset<br />

your intestinal tract, aggravate your family — and possibly become president of the company.<br />

Resources<br />

For more <strong>on</strong> “good” companies, projects, and bosses:<br />

R. Levering, M. Moskowitz, and M. Katz, The 100 Best Companies to Work for in America, Addis<strong>on</strong>-<br />

Wesley, 1984.<br />

“The 100 Best Companies to Work For: 2006,” Fortune magazine, 23 January 2006.<br />

“The Fortune 500: 2005,” Fortune magazine, 18 April 2005.<br />

W. Bennis and P. W. Biederman, Organizing Genius: The Secrets of Creative Collaborati<strong>on</strong>, Addis<strong>on</strong>-<br />

Wesley, 1997.<br />

J. Welch, Jack: Straight from the Gut, Warner Business Books, 2001.<br />

B. Rich and L. Janos, Skunk Works, Little, Brown, 1994.<br />

T. Kidder, The Soul of a New Machine, Atlantic (Little, Brown), 1981.<br />

Inside Out: Microsoft—In Our Own Words, Warner Business Books, 2000 (25th Anniversary interviews<br />

with Microsoft managers and executives).<br />

F.A. Maxwell, Bad Boy Ballmer: The Man Who Rules Microsoft, William<br />

Morrow, 2002.<br />

R. Slater, Microsoft Rebooted, Portfolio, 2004.<br />

J. Young, Cisco Unauthorized, Forum, 2001.<br />

G. Dorsey, Silic<strong>on</strong> Sky, Perseus, 1999 (about Orbital Sciences Corporati<strong>on</strong>).<br />

D. Packard, The H P Way, Harper Collins, 1995.<br />

“America’s Most Admired Companies”, Fortune magazine, 6 March 2006.<br />

D<strong>on</strong>ald Christiansen is the former editor and publisher of <strong>IEEE</strong> Spectrum and an independent publishing<br />

c<strong>on</strong>sultant.<br />

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Build Your Network Purposefully — Before You Need a Job<br />

By Debra Feldman<br />

The c<strong>on</strong>cept of a geometric progressi<strong>on</strong> is fascinating: it appeals to <strong>on</strong>e’s sense of an ever-evolving<br />

world, c<strong>on</strong>juring images of a pebble hitting a p<strong>on</strong>d and its resultant waves spreading out in c<strong>on</strong>centric<br />

circles from the point of impact.<br />

What does throwing rocks into water have to do with finding a job, you ask? It’s simple. Just as the<br />

water keeps rippling and spreading out, your networking c<strong>on</strong>necti<strong>on</strong>s need to grow to c<strong>on</strong>tinually<br />

impact leads to new opportunities. If you tell every<strong>on</strong>e — and I mean every<strong>on</strong>e you know — that you<br />

are in the job market, that still w<strong>on</strong>’t broadcast far enough. You have to stretch bey<strong>on</strong>d that first level<br />

of c<strong>on</strong>tacts and those in your immediate circle of friends, neighbors, acquaintances, service providers<br />

and colleagues, and spread your propositi<strong>on</strong> to new circles.<br />

For your job search to progress, you have to get in touch with people that you d<strong>on</strong>’t already know.<br />

Your goal should be to meet and talk about new career opportunities with individuals outside your<br />

existing network by seeking out new c<strong>on</strong>tacts, making c<strong>on</strong>necti<strong>on</strong>s and sharing informati<strong>on</strong> and<br />

ideas. By c<strong>on</strong>necting purposefully with highly qualified individuals and developing genuine relati<strong>on</strong>ships,<br />

you can put yourself <strong>on</strong> their radar for when an appropriate lead with your name <strong>on</strong> it presents<br />

itself.<br />

Remember the six degrees of separati<strong>on</strong>? In his book, The Tipping Point, Malcolm Gladwell explains the<br />

phenomen<strong>on</strong>: how large groups of individuals become c<strong>on</strong>nected through just a few excepti<strong>on</strong>ally<br />

well-c<strong>on</strong>nected individuals. Gladwell describes certain individuals who act as centers of communicati<strong>on</strong><br />

(hubs) because of their pivotal positi<strong>on</strong>s in multiple networks of c<strong>on</strong>nected individuals.<br />

To network purposefully, try to identify and meet or network with especially well-c<strong>on</strong>nected individuals<br />

who have the means to facilitate critical introducti<strong>on</strong>s, referrals and c<strong>on</strong>necti<strong>on</strong>s. Those hubs<br />

can introduce you to more of the people you need to know than randomly selected c<strong>on</strong>tacts. In<br />

other words, network purposefully by choosing the right individuals — those who are c<strong>on</strong>nected to<br />

others in your targeted network — and explain your interests compellingly enough for them to want<br />

to assist you. Networking with hubs will pay far greater dividends than just knowing a lot of people<br />

a little bit.<br />

It’s important to build your networking foundati<strong>on</strong> with strategically selected c<strong>on</strong>tacts before you<br />

launch a job hunt. Decide in advance where you might need c<strong>on</strong>necti<strong>on</strong>s and purposefully begin the<br />

chain of introducti<strong>on</strong>s to get to know people at companies that might offer future employment opportunities.<br />

For each pers<strong>on</strong> you meet initially, shoot for referrals to at least two more individuals.<br />

Purposeful networking principles can improve your job search results. First, recognize that the people<br />

you tell you are looking for a job are as important as what you tell them. Effective networking has<br />

two main comp<strong>on</strong>ents: clearly communicating your message to a hiring manager in simple but inc<strong>on</strong>trovertible<br />

terms about what makes you unique, and communicating with those who will supply<br />

additi<strong>on</strong>al c<strong>on</strong>necti<strong>on</strong>s. Focus your efforts <strong>on</strong> those who will produce additi<strong>on</strong>al referrals and intro-<br />

The Best of Today’s Engineer: On <strong>Career</strong> <strong>Survival</strong> 13


ducti<strong>on</strong>s to broaden your network. You want to be <strong>on</strong> the inside track, to be privy to restructurings<br />

and other events impacting organizati<strong>on</strong>s that generate the need for new resources (like yourself).<br />

Remember that to receive great leads, you need to establish a framework for collecting leads, and<br />

you also need to be willing to return the favor by sharing good leads or other informati<strong>on</strong> when it<br />

comes al<strong>on</strong>g.<br />

If you strategically, purposefully and proactively focus your networking efforts <strong>on</strong> individuals who<br />

can offer you a job, or who are c<strong>on</strong>nected to people who can make you a job offer, then your job<br />

search is bound to progress toward a successful landing. Avoid wasting time haphazardly meeting,<br />

schmoozing and passing the time commiserating with people who can’t further extend your network.<br />

Superior networkers d<strong>on</strong>’t c<strong>on</strong>nect randomly with a hit-or-miss attitude. They spend their time<br />

<strong>on</strong> networking activities where key c<strong>on</strong>tacts can be developed.<br />

Focus your networking efforts geographically, or by specializati<strong>on</strong>, to further improve your chances<br />

for establishing multiple and intersecting c<strong>on</strong>necti<strong>on</strong>s. A critical mass of individuals who know you<br />

and want to help will yield faster, better campaign results.<br />

© 2006 by Debra Feldman. Debra Feldman, founder of JobWhiz, is a job search expert with more than<br />

20 years of senior management c<strong>on</strong>sulting experience. She specializes in identifying unadvertised opportunities<br />

in the hidden job market. For more informati<strong>on</strong> and to c<strong>on</strong>tact her, visit www.JobWhiz.com. This<br />

article has been reprinted with permissi<strong>on</strong> from Debra Feldman.<br />

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Seeking a New Job? Think Like an Employer<br />

By Debra Feldman<br />

When formulating a successful job search strategy, put yourself in the recruiter’s or executive headhunter’s<br />

shoes to gain some perspective <strong>on</strong> what the other side of the job search is all about. You’ll<br />

find that employers aren’t merely eliminating the oddballs and unsuitable applicants — they’re finding<br />

the gems — those with skills, knowledge, talent and passi<strong>on</strong> am<strong>on</strong>g the innumerable pieces of<br />

corresp<strong>on</strong>dence hitting their inboxes every day. The overwhelming flood of competiti<strong>on</strong> provides all<br />

the more reas<strong>on</strong> for your resume to be outstanding, electr<strong>on</strong>ically commanding its rightful spot in an<br />

automated recruiting database or attracting a sec<strong>on</strong>d glance, if it’s a printed copy.<br />

Your resume must be as good as it can be, and better than your competiti<strong>on</strong>’s. Seek the guidance<br />

of an expert to make sure that your resume is c<strong>on</strong>veying its intended message. Once you’ve got<br />

your story <strong>on</strong> paper, it’s up to you to sell yourself. Marketing yourself means you’ll need to meet<br />

with individuals who can provide leads. It’s time to network purposefully, which means identifying<br />

and understanding your target employers, and then finding ways to c<strong>on</strong>nect with them <strong>on</strong> a more<br />

pers<strong>on</strong>al level.<br />

How can you maximize your job search efforts? Target activities that are most likely to yield a positive<br />

outcome quickly. Start by selecting employers that are likely to understand your background and<br />

skill set. Then, strive for an initial in-pers<strong>on</strong> interview with a hiring manager who can appreciate your<br />

uniqueness, champi<strong>on</strong> you through the corporate labyrinth, and handle your credentials and qualificati<strong>on</strong>s<br />

in a respectful manner. In other words, execute a strategy to c<strong>on</strong>nect, build a relati<strong>on</strong>ship,<br />

and gain trust and credibility.<br />

A target employer is <strong>on</strong>e you want to work for, and who recognizes that you can provide soluti<strong>on</strong>s<br />

to their challenges right from the start. If you share a comm<strong>on</strong> goal, you have a foundati<strong>on</strong> that can<br />

support a relati<strong>on</strong>ship. Here are a few tips to help you launch a more effective, targeted campaign.<br />

These steps are important parts of networking purposefully to help you identify unadvertised opportunities<br />

in the hidden job market. Your objective is to find unadvertised jobs by meeting with an<br />

individual or several representatives at companies where you want to work. Preparati<strong>on</strong> will enable<br />

you to have a successful meeting that might produce a job offer or a referral that will enlarge your<br />

professi<strong>on</strong>al network:<br />

1)<br />

Know what your target employer is looking for. Employers demand immediate productivity<br />

from new hires and are reluctant to take the risk of putting a new hire through an uncertain<br />

learning curve. In the advertised job market, employers use prior experience criteria to narrow<br />

the field of candidates. After an employer gets to know a potential employee, then there’s a<br />

chance that the employer may bend the original job requirements in a candidate’s favor. Matching<br />

a candidate to corporate culture, as well as to required skills, is more important then ever<br />

before. Trust plays a big role. Not <strong>on</strong>ly does it make for a more comfortable and swifter adjustment<br />

for you and your new employer, it also translates to reduced expenses, since you can<br />

begin c<strong>on</strong>tributing faster by quickly adapting and mastering the situati<strong>on</strong>.<br />

The Best of Today’s Engineer: On <strong>Career</strong> <strong>Survival</strong> 15


2)<br />

3)<br />

4)<br />

5)<br />

6)<br />

Positi<strong>on</strong> yourself for success. One way to get an employer’s attenti<strong>on</strong> is through strategic<br />

positi<strong>on</strong>ing. How you market yourself, how you pitch your value, and how you present your<br />

distinctive hook makes you an attractive and intriguing candidate. Defining your target market<br />

and knowing what they need (i.e., how you can benefit potential employers) is critical to success.<br />

Once you have gotten their attenti<strong>on</strong>, you must present a compelling argument for them<br />

to want to know more about you. Pers<strong>on</strong>al chemistry is crucial. Bottom line: show employers<br />

that you will fit into their organizati<strong>on</strong>, and that they can recapture the cost of hiring you.<br />

Networking is an effective way to get some<strong>on</strong>e at a target employer to listen and resp<strong>on</strong>d<br />

to your message. If you already know people inside a target employer organizati<strong>on</strong>, c<strong>on</strong>vincing<br />

them to broker a pers<strong>on</strong>al introducti<strong>on</strong> to key decisi<strong>on</strong>-makers can help smooth the way<br />

for your campaign. To initiate new relati<strong>on</strong>ships, identify individuals whom you need to know<br />

and find a point of entry into the employer organizati<strong>on</strong>. Such comm<strong>on</strong> points of reference, as<br />

alumnae ties, work experience, or a professi<strong>on</strong>al affiliati<strong>on</strong> can be helpful when forging new<br />

relati<strong>on</strong>ships.<br />

Researching news headlines, trade data, company websites, company profiles, analysts’ reports<br />

and financial filings are all great ways to find names of insiders and their resp<strong>on</strong>sibilities, even<br />

their outside interests and memberships. Competitive and industry-wide analyses are additi<strong>on</strong>al<br />

good sources. A direct ph<strong>on</strong>e call to some<strong>on</strong>e menti<strong>on</strong>ed in an article or report can kick<br />

off a dialogue exploring mutual interests. Finding a peer who can provide a referral might be a<br />

soluti<strong>on</strong> for reaching an elusive figure. Sometimes, befriending an administrative assistant or a<br />

co-worker warms things up for a more welcoming greeting from the targeted c<strong>on</strong>tact pers<strong>on</strong>.<br />

These associates are familiar with their colleague’s schedule, and can provide valuable informati<strong>on</strong><br />

about when and how to approach them by ph<strong>on</strong>e or to catch them in-pers<strong>on</strong>.<br />

When it comes to job hunting, beat around the bush. Asking directly for a job is the kiss of<br />

death. Instead, present your inquiry as a networking c<strong>on</strong>necti<strong>on</strong> within your field, a potential<br />

collaborati<strong>on</strong> or a request for a reference or informati<strong>on</strong>. Use flattery as a way to begin a c<strong>on</strong>versati<strong>on</strong><br />

with your c<strong>on</strong>tacts about something they did or wrote. If your unsolicited query is<br />

perceived as collegial, rather than as employment-related, you are more likely to be greeted<br />

cordially — and more likely to be privy to vital informati<strong>on</strong> about the company.<br />

Always call to establish a c<strong>on</strong>necti<strong>on</strong> before sending documentati<strong>on</strong>. Try c<strong>on</strong>tacting hiring<br />

managers by ph<strong>on</strong>e first. If that doesn’t work, use the opportunity to get an e-mail address or<br />

fax number from their assistant. Ask for a good time to reach the hiring manager, or whether<br />

the assistant will forward an e-mail <strong>on</strong> your behalf. It may take a while to speak directly with the<br />

hiring manager. But ultimately, it will turn out better than just sending your resume and cover<br />

letter out blindly, and then being ignored.<br />

Tailor your written corresp<strong>on</strong>dence for each situati<strong>on</strong>. It’s time c<strong>on</strong>suming but you’re also<br />

far more likely to get a resp<strong>on</strong>se if you pers<strong>on</strong>alize your request and tailor your c<strong>on</strong>tent to<br />

match target employers’ needs. Hold off <strong>on</strong> sending your resume, unless they request it during<br />

your initial ph<strong>on</strong>e call. In other words, wait until after you have established a c<strong>on</strong>necti<strong>on</strong>. Keep<br />

e-mails brief, with an eye-catching subject line.<br />

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Instead of the traditi<strong>on</strong>al cover letter and resume combinati<strong>on</strong>, try a custom-created, single use<br />

Resu-letter that combines the best features of a cover letter and resume. This marketing document<br />

should introduce you by describing your relevant background, related career highlights<br />

and specific ways you visualize adding value to a target organizati<strong>on</strong> (rather than your entire<br />

career history). Using quantitative or measurably qualitative facts makes for a str<strong>on</strong>ger presentati<strong>on</strong>,<br />

but d<strong>on</strong>’t let it sound like boilerplate. In each case, customize it so that it will attract a<br />

specific employer. D<strong>on</strong>’t waste a prospective employer’s time (or your own) with anything that<br />

isn’t directly relevant. Since you have already established a c<strong>on</strong>necti<strong>on</strong>, you have reas<strong>on</strong> to<br />

trust that a real pers<strong>on</strong> is handling your request, and that it w<strong>on</strong>’t be ignored or simply scanned<br />

into cyber eternity. The goal is to c<strong>on</strong>nect in real time — then you will have an opportunity to<br />

sell yourself. If you d<strong>on</strong>’t develop a pers<strong>on</strong>al c<strong>on</strong>necti<strong>on</strong>, chances are you w<strong>on</strong>’t get to explore<br />

mutual interests.<br />

Establishing a c<strong>on</strong>necti<strong>on</strong> inside a company to obtain an appointment may require clever, innovative<br />

persistence. However, this c<strong>on</strong>necti<strong>on</strong> can pay off with a potential new assignment within this<br />

organizati<strong>on</strong> or a recommendati<strong>on</strong> to c<strong>on</strong>nect pers<strong>on</strong>ally elsewhere.<br />

A pers<strong>on</strong>al recommendati<strong>on</strong> or introducti<strong>on</strong> will afford a competitive edge over those who reply to<br />

posted openings. Networking is the most promising method for pursuing a new career opportunity.<br />

By focusing your campaign <strong>on</strong> those prospective employers most likely to need you, and using purposeful<br />

networking to gain access and acceptance, you increase the probability of making a swifter<br />

career transiti<strong>on</strong>.<br />

© 2006 by Debra Feldman. Debra Feldman, founder of JobWhiz, is a job search expert with more than<br />

20 years of senior management c<strong>on</strong>sulting experience. She specializes in identifying unadvertised opportunities<br />

in the hidden job market. For more informati<strong>on</strong> and to c<strong>on</strong>tact her, visit www.JobWhiz.com. This<br />

article has been reprinted with permissi<strong>on</strong> from Debra Feldman.<br />

The Best of Today’s Engineer: On <strong>Career</strong> <strong>Survival</strong> 17


Cold Calling Your Way to a New Job<br />

By Debra Feldman<br />

Cold calling may be the lifeblood of selling, but very few people actually enjoy doing it. Combine the<br />

discomfort and awkwardness of making an unsolicited ph<strong>on</strong>e call to a complete stranger with normal<br />

job hunting anxieties and you can get a pretty stressful experience. So why would any<strong>on</strong>e put<br />

themselves through the ag<strong>on</strong>y of making cold calls when clicking <strong>on</strong> the Web and licking envelopes<br />

are the alternatives? The obvious answer: cold calling works.<br />

Cold calling — the art of calling <strong>on</strong> prospective employers who d<strong>on</strong>’t know you from Adam — produces<br />

leads that result in job offers because pers<strong>on</strong>al c<strong>on</strong>necti<strong>on</strong>s are established very early in the<br />

process. Cold calling jump starts a successful job search campaign by establishing a relati<strong>on</strong>ship between<br />

you, the candidate, and a real live employer representative. You needn’t wait for the employer<br />

to call back in resp<strong>on</strong>se to your résumé or inquiry, because you skipped directly to speaking with a<br />

hiring manager. Critical “face time” with hiring managers early in the process will translate to a faster<br />

campaign.<br />

Cold calling is am<strong>on</strong>g the most effective job search techniques, especially for accessing the hidden<br />

job market (i.e., jobs that aren’t advertised). If you d<strong>on</strong>’t use cold calling, you may be missing out <strong>on</strong><br />

those opportunities. Cold calling is more effective than just mailing or emailing a résumé because it<br />

establishes a pers<strong>on</strong>al relati<strong>on</strong>ship with a specific c<strong>on</strong>tact pers<strong>on</strong>, with whom you can follow up later.<br />

Cold calling also provides real-time feedback <strong>on</strong> your candidate status, and expands your network<br />

to include representatives at companies <strong>on</strong> your target employer list. Even if there isn’t a good fit<br />

immediately, cold calling provides opportunities to get your name short-listed for when the suitable<br />

opening occurs. And there’s an added b<strong>on</strong>us sweetening your candidacy for employers: your<br />

unsolicited inquiry means they d<strong>on</strong>’t have to pay any expensive recruitment fees. Any competitive<br />

advantage you have over other applicants is a help.<br />

The following tips will help you minimize nerves and maximize potential. By streamlining your approach,<br />

your calls will be more effective and easier to execute:<br />

1)<br />

2)<br />

Target the right company. Maximize your potential for success by choosing target companies<br />

that, based <strong>on</strong> your research, can benefit from your skills and knowledge. The closer you fit the<br />

profile of an ideal candidate, the easier it will be to sell yourself. Match your background to the<br />

industry, your interests to their apparent strategy, and your talents to a specific challenge you<br />

can address without any learning curve.<br />

Target the right c<strong>on</strong>tact. Initiate c<strong>on</strong>tact with a company representative who is appropriate,<br />

usually not the President, CEO or COO. Find some<strong>on</strong>e in a functi<strong>on</strong>al or operati<strong>on</strong>al role that<br />

will quickly assess your capabilities and recognize your value to their organizati<strong>on</strong>. Human<br />

Resources (HR) is more likely to screen you out than to add you to the headcount. Cold calling<br />

HR may boost your status when resp<strong>on</strong>ding to an advertised positi<strong>on</strong>, but HR is not the right<br />

place to learn about unadvertised jobs in the hidden job market. To get the early leads and be<br />

an insider, begin to cultivate a lasting relati<strong>on</strong>ship with hiring managers who will help you and<br />

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3)<br />

4)<br />

5)<br />

6)<br />

bring up your name when new opportunities arise.<br />

Target the right timing. Timing is critical. If you sense that the pers<strong>on</strong> answering the ph<strong>on</strong>e is<br />

distracted or not cooperating, it’s okay to graciously end the call, politely arranging to call back<br />

at another more c<strong>on</strong>venient time. Make a note to yourself that you need to try again after you<br />

figure out how not to interrupt this pers<strong>on</strong> again (i.e., ask the assistant for an appointment).<br />

People are busy, and it’s often a challenge to reach a “live voice” you can engage in a c<strong>on</strong>versati<strong>on</strong>.<br />

If you d<strong>on</strong>’t get through <strong>on</strong> the first couple of attempts, call early or late in the day, send<br />

an email requesting a callback or teleph<strong>on</strong>e appointment, get an assistant to help or find another<br />

insider to arrange the call. Get to the c<strong>on</strong>tact’s direct extensi<strong>on</strong>.<br />

Target the right goals. Be prepared to say something relevant or provide some informati<strong>on</strong><br />

of value based <strong>on</strong> your company research. Have some business small talk ready to share as a<br />

warm-up rather than charging ahead with your request to solicit job-hunting help. Try to make<br />

this communicati<strong>on</strong> a two-way, mutually gratifying exchange.<br />

D<strong>on</strong>’t be discouraged if the cold call doesn’t yield results the first time. Think of cold calling<br />

activities as an investment to establish new relati<strong>on</strong>ships with individuals affiliated with your<br />

target employers. It takes patience to find the right pers<strong>on</strong> with whom you have something in<br />

comm<strong>on</strong> both professi<strong>on</strong>ally and pers<strong>on</strong>ally.<br />

Target the right network. Cold calling is a very effective way of expanding your business c<strong>on</strong>tacts<br />

database with an additi<strong>on</strong>al benefit of c<strong>on</strong>necting you to people who might have a job<br />

lead now or in the future to share with you. Cold calling isn’t about instant results, scheduling<br />

an immediate job interview, or getting your résumé read. It’s about making c<strong>on</strong>necti<strong>on</strong>s that<br />

may ultimately help you find a new opportunity.<br />

Target the right career management strategy. Remember that you are the <strong>on</strong>e asking for<br />

help. You should be polite and respectful of the other pers<strong>on</strong>. At the same time, approach cold<br />

calling activities as an exchange am<strong>on</strong>g equals, not as a subordinate. You are not asking for a<br />

job; you are proposing to make a measurable c<strong>on</strong>tributi<strong>on</strong> for your mutual success.<br />

© 2006 by Debra Feldman. Debra Feldman, founder of JobWhiz, is a job search expert with more than<br />

20 years of senior management c<strong>on</strong>sulting experience. She specializes in identifying unadvertised opportunities<br />

in the hidden job market. For more informati<strong>on</strong> and to c<strong>on</strong>tact her, visit www.JobWhiz.com. This<br />

article has been reprinted with permissi<strong>on</strong> from Debra Feldman.<br />

The Best of Today’s Engineer: On <strong>Career</strong> <strong>Survival</strong> 19


Transiti<strong>on</strong>ing Jobs, Managing Your Finances<br />

By Larry N. Grogan<br />

Downsizing, layoffs and sec<strong>on</strong>d jobs are terms we’re all familiar with and must sometimes deal with.<br />

In additi<strong>on</strong> to the normal stresses of finding, accepting and starting a new job, you may also feel the<br />

strain of emoti<strong>on</strong>al and financial pressures. Whatever your circumstances, a positive attitude is vital<br />

to your job search and your ultimate success.<br />

Managing emoti<strong>on</strong>s<br />

If you’ve experienced a job loss recently, you may feel a sense of betrayal, sadness or anger — quite<br />

possibly all three. Additi<strong>on</strong>ally, you may be anxious about your financial situati<strong>on</strong>. Displaced professi<strong>on</strong>als<br />

can be left with dashed hopes, worthless stock-opti<strong>on</strong> packages, and no paycheck. If you’re<br />

returning to the workforce after an extended family leave or early retirement, you may also be worried<br />

about how your qualificati<strong>on</strong>s will stack up in the current marketplace. You c<strong>on</strong>trol your emoti<strong>on</strong>s, so<br />

choose to be upbeat and optimistic, and re-entry into the workforce can go more smoothly.<br />

Getting back into the swing of things<br />

If you left work to go back to school, you will find an abundance of resources to help ease your<br />

transiti<strong>on</strong> back into the workforce. Check out the school library for Internet access to job sites and<br />

company Web sites. And use the school’s placement or career guidance office.<br />

If you’ve taken a few years off to raise a family, catching up to the marketplace may be a challenge.<br />

Use your network of c<strong>on</strong>tacts from previous employers, neighbors and professi<strong>on</strong>al organizati<strong>on</strong>s. In<br />

fact, joining a professi<strong>on</strong>al organizati<strong>on</strong> in your field is a good tactic for any job hunter. These organizati<strong>on</strong>s<br />

often have career seminars or networking events.<br />

Seniors returning to the workforce<br />

More and more, older retirees are returning to the workforce. Some are starting new jobs, while<br />

others are increasing the hours of their existing part-time jobs. In the past, seniors had turned down<br />

employer requests to work more hours because of the Social Security earnings limit, which penalized<br />

people age 65 to 69 who earned more than a certain amount. Not anymore. Legislati<strong>on</strong> passed in<br />

April 2000 changed how your benefits are affected if you c<strong>on</strong>tinue to work. Starting with the m<strong>on</strong>th<br />

you reach full retirement (age 65), you can receive your full Social Security benefits with no limit <strong>on</strong><br />

your earnings.<br />

Some of these “working retirees” will be drawing m<strong>on</strong>ey from multiple sources: Individual Retirement<br />

Accounts (IRAs), pensi<strong>on</strong> plans and Social Security, as well as from a regular salary. Managing assets<br />

may become a challenge, unless you have a good investment professi<strong>on</strong>al to guide you through the<br />

process.<br />

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Severance package planning<br />

Laid-off workers usually have some kind of severance package. If you received a lump-sum payment,<br />

invest it wisely. You’ll need this m<strong>on</strong>ey to live <strong>on</strong>, but you can also make it work for you. Balance your<br />

short-term needs with your l<strong>on</strong>g-term objectives. If you’ve invested wisely and your job search goes<br />

well, you may be able to find new employment before the severance check runs dry.<br />

If you were guaranteed a b<strong>on</strong>us in your employment c<strong>on</strong>tract, check the provisi<strong>on</strong>s of your c<strong>on</strong>tract<br />

to make sure you get what you’re entitled to. And again, invest that m<strong>on</strong>ey wisely.<br />

Managing m<strong>on</strong>ey after a job loss<br />

Reduce spending, where possible. Start by cutting down <strong>on</strong> discreti<strong>on</strong>ary items such as eating out,<br />

entertainment, cable TV or gifts. Resist using credit cards.<br />

Pay the most important bills first. Mortgage or rent, utilities, car payment and groceries are usually<br />

the big <strong>on</strong>es. C<strong>on</strong>solidate debt, if possible.<br />

Establish a budget of m<strong>on</strong>thly expenses. Start by calculating your average m<strong>on</strong>thly cash flow, which<br />

shows the amount of income that’s left after paying your expenses. (Use the worksheet at the end of<br />

this article.) Understanding your cash flow will help you set a realistic budget.<br />

Resist tapping into your retirement savings, even if m<strong>on</strong>ey becomes tight. If you cash out your IRA<br />

or 401(k) plan, you’ll lose a lot of it to taxes; and if you’re under age 59 1/2, you may face penalties as<br />

well. The following example illustrates the disadvantages associated with withdrawing m<strong>on</strong>ey early<br />

from a 401(k) plan.<br />

You’ve accumulated $100,000 in your 401(k) plan. You’re 45 years old and decide to withdraw $10,000.<br />

Withdrawal amount $10,000<br />

10% penalty $1,000<br />

25% federal tax $2,500<br />

5% state tax $500<br />

Net amount after taxes and penalty $6,000<br />

Applying for state unemployment benefits is essential. The taxes we all pay to support such<br />

programs are intended for these very situati<strong>on</strong>s, so take advantage of these programs. The benefit<br />

durati<strong>on</strong> is at least 26 weeks. Remember that this benefit is taxable, so you’ll have to report it as<br />

part of your gross income <strong>on</strong> your federal income tax return. C<strong>on</strong>tact your state’s unemployment<br />

office for more informati<strong>on</strong>, especially regarding applicable state taxes.<br />

C<strong>on</strong>tact your creditors to negotiate lower payments or interest-free payments. D<strong>on</strong>’t wait until<br />

you’re behind <strong>on</strong> your payments or your creditors may be less flexible. Keep a list of every<strong>on</strong>e you<br />

speak with and when. Follow up with c<strong>on</strong>firmati<strong>on</strong> letters about your discussi<strong>on</strong>s, c<strong>on</strong>clusi<strong>on</strong>s and<br />

acti<strong>on</strong>s to be taken.<br />

The Best of Today’s Engineer: On <strong>Career</strong> <strong>Survival</strong> 21


Look out for your health benefits and those of your dependents. Investigate the possibility of joining<br />

your spouse’s health insurance plan. Look into c<strong>on</strong>tinuing your group insurance coverage under<br />

COBRA for up to 18 m<strong>on</strong>ths. Keep in mind that with COBRA, you’ll have to foot the entire bill. If you’re<br />

a member of a professi<strong>on</strong>al or trade organizati<strong>on</strong>, you may be able to buy insurance at a lower group<br />

rate through the organizati<strong>on</strong>. Some college alumni associati<strong>on</strong>s also offer this benefit.<br />

Take advantage of tax deducti<strong>on</strong>s<br />

You may be able to deduct job search expenses, whether or not you get a new job. Eligible expenses<br />

can include the costs of travel, resume preparati<strong>on</strong> and employment agency services. Keep detailed<br />

records to support these expenses.<br />

When you get a new job<br />

Now that you’ve gotten a new positi<strong>on</strong>, d<strong>on</strong>’t start overspending. C<strong>on</strong>tinue to reduce debt and rebuild<br />

your retirement nest egg. Reestablish an emergency fund and start planning for the future<br />

again.<br />

Some companies are tapping their pool of retirees for hard-to-fill temporary jobs. These jobs are<br />

often short-term, high-paying, independent c<strong>on</strong>tractor-like positi<strong>on</strong>s. You can sometimes negotiate<br />

the terms and be very specific about what you want. Name your salary and the other benefits you<br />

want. This previously unforeseen income can make you even more comfortable in retirement.<br />

C<strong>on</strong>clusi<strong>on</strong><br />

Job displacement, transiti<strong>on</strong>ing and re-entry is often an anxious time. Make your situati<strong>on</strong> as comfortable<br />

as possible. Manage your emoti<strong>on</strong>s in a healthy way, use your professi<strong>on</strong>al c<strong>on</strong>tacts, create<br />

a new family budget, and save your m<strong>on</strong>ey.<br />

For a complimentary budget worksheet go to www.efs529.com/ieeefinancial.<br />

<strong>IEEE</strong> Financial Advantage Program (FAP) and Grogan Advisory Services have partnered to provide<br />

financial planning services to <strong>IEEE</strong> members in the United States. For more informati<strong>on</strong> about this or<br />

other Financial Advantage Programs, please visit us <strong>on</strong>line at www.ieee.org/fap.<br />

Larry N. Grogan is president of Grogan Advisory Services, an independent financial services firm in Malta,<br />

N.Y. Comments may be submitted to todaysengineer@ieee.org. Opini<strong>on</strong>s expressed are the author’s.<br />

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Five Steps to a New Job<br />

By Debra Feldman<br />

It would be so much simpler if job hunting didn’t require intensive, time c<strong>on</strong>suming pers<strong>on</strong>al commitment<br />

and wasn’t so emoti<strong>on</strong>ally draining. However, the reality of today’s highly competitive<br />

job market is that to be effective, you have to get out there, promoting yourself strategically and<br />

selectively to those who are likely to be most receptive. Not <strong>on</strong>ly do you need to present yourself<br />

outstandingly well, but you also have to focus your search <strong>on</strong> those employers who can appreciate<br />

your value and are able to hire you. In other words, to be efficient, a job search campaign has to be<br />

purposeful.<br />

Job search is mostly about marketing. While you may think that skills and credentials should speak<br />

for themselves, if the message describing your abilities and the benefits you bring to a prospective<br />

employer isn’t compelling and clearly portrayed, other candidates who do a better job at marketing<br />

themselves (i.e.,communicating their value) will slip in ahead of you.<br />

Does this mean you need to “play the job search game” to be successful? Yes, it does require you to<br />

be proactive, take initiative, and package yourself favorably to attract the employers whose attenti<strong>on</strong><br />

you want to command. Be purposeful in your job search activities. Having a great résumé is not necessarily<br />

enough. You still need to hit the pavement or the ph<strong>on</strong>es to establish direct, interpers<strong>on</strong>al<br />

chemistry. Good rapport can produce a dialogue about shared interests and generate new career<br />

opportunities.<br />

Herein lies the work of looking for a new job. If most candidates could land a new challenge simply<br />

by sending out scads of letters or clicking <strong>on</strong> enough <strong>on</strong>line job postings, then job hunting would be<br />

transformed from the bear it is to something we all enjoy and anticipate eagerly. Maybe we’d even<br />

volunteer to do it for some<strong>on</strong>e else. The very fact that no <strong>on</strong>e is offering implies that job hunting is<br />

indeed a major effort. Sure, friends and colleagues are prepared to provide assistance — making introducti<strong>on</strong>s,<br />

suggesting referrals and providing recommendati<strong>on</strong>s — but the nitty-gritty, day-to-day<br />

tasks of designing and c<strong>on</strong>ducting a carefully planned and thoroughly executed, results-oriented<br />

job search campaign rests <strong>on</strong> each candidate’s shoulders.<br />

Self-promoti<strong>on</strong> can be a huge challenge for many otherwise savvy, capable executives. The following<br />

five steps will help simplify the job search process, accelerate campaign progress, and alleviate some<br />

of the stress associated with finding your next career challenge:<br />

1)<br />

Brace yourself for the job search. There is work to be d<strong>on</strong>e and no easy way out. Ideally, you’d<br />

like to have a headhunter or recruiter find you. But you can’t count <strong>on</strong> that, especially in today’s<br />

envir<strong>on</strong>ment where more and more recruiting is handled internally to reduce expenses. You<br />

have to rely <strong>on</strong> your own pers<strong>on</strong>al initiatives to open doors and get your name into circulati<strong>on</strong>.<br />

You are your own best sales representative. Even if an agent gets your toe inside, you have to<br />

put your best foot forward and prepare for an appointment by learning as much about a prospective<br />

employer as you can. The, you’ll need to communicate the problem-solving and revenue-growing<br />

skills you will bring with you. Even if the employer seeks you out, you still need<br />

The Best of Today’s Engineer: On <strong>Career</strong> <strong>Survival</strong> 23


2)<br />

3)<br />

4)<br />

5)<br />

to dem<strong>on</strong>strate that you can deliver what they expect from the winning candidate.<br />

Overextending yourself could render you ineffective. Instead, focus your job search <strong>on</strong> a<br />

limited number of select target companies that you have determined could benefit from your<br />

talent. Then, seek ways to “get inside” those organizati<strong>on</strong>s to offer yourself as a prospective<br />

c<strong>on</strong>tributor/team player. By investing the time to learn and understand their needs and cultural<br />

values, you will present yourself as an unparalleled match and some<strong>on</strong>e that they want to find<br />

a way to hire.<br />

Be generous. In today’s market, providing “samples” of your work can be an effective way to<br />

establish solid credibility and gain an element critical to hiring decisi<strong>on</strong>s — trust. By offering to<br />

c<strong>on</strong>duct a project or provide detailed data <strong>on</strong> spec, candidates are frequently able to accelerate<br />

the hiring process by decreasing risk and alleviating fears harbored by potential employers. By<br />

approaching interviews as a c<strong>on</strong>sultant, candidates collaborate with prospective employers to<br />

reach mutually agreeable objectives. Neither party is more powerful nor has excessive c<strong>on</strong>trol,<br />

therefore each stands to benefit from the other being successful and getting what they need<br />

from the relati<strong>on</strong>ship.<br />

Be pound wise, not penny foolish. This advice extends to both salary negotiati<strong>on</strong>s and offers<br />

you take under c<strong>on</strong>siderati<strong>on</strong>. Put your pride aside for a moment and think dollars and cents.<br />

If you are currently not generating sufficient income, then any additi<strong>on</strong>al compensati<strong>on</strong> goes<br />

in the plus column. Once you are working, you stand a better chance of proving that you are<br />

worth more.<br />

C<strong>on</strong>sider hiring professi<strong>on</strong>al help to defray some of the time-intensive tasks (e.g., corporate<br />

research, developing a list of target employers, preparing a dynamite résumé, crafting elevator<br />

speeches and ph<strong>on</strong>e call introducti<strong>on</strong>s, etc.). Since few candidates are fortunate enough<br />

to find volunteers lining up to assist with job search tasks, hiring a qualified professi<strong>on</strong>al can<br />

sometimes help you get back into the workforce so<strong>on</strong>er — while retaining more of your sanity<br />

and energy.<br />

© 2006 by Debra Feldman. Debra Feldman, founder of JobWhiz, is a job search expert with more than<br />

20 years of senior management c<strong>on</strong>sulting experience. She specializes in identifying unadvertised opportunities<br />

in the hidden job market. For more informati<strong>on</strong> and to c<strong>on</strong>tact her, visit www.JobWhiz.com. This<br />

article has been reprinted with permissi<strong>on</strong> from Debra Feldman.<br />

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Jump Start Your Job Search<br />

by Debra Feldman<br />

Extended periods of unemployment can be psychologically and emoti<strong>on</strong>ally draining, especially<br />

when weeks of searching turn into m<strong>on</strong>ths, and you still haven’t found the right opportunity. Compounding<br />

your frustrati<strong>on</strong>, it often seems like every pers<strong>on</strong> you know has an opini<strong>on</strong> and/or advice<br />

for getting back <strong>on</strong> track. Much of that informati<strong>on</strong> can be helpful (albeit overwhelming), but the key<br />

is knowing how to synthesize it into a str<strong>on</strong>g, solid job search campaign strategy to steer yourself out<br />

of a rut and <strong>on</strong> to your next career opportunity. Sometimes it just takes a little refocusing of priorities<br />

and a change in your job search routine to get things started.<br />

The following tips might help you jump start your stalled job search campaign:<br />

1)<br />

2)<br />

3)<br />

4)<br />

5)<br />

Switch from a candidate-centered strategy to <strong>on</strong>e that reflects employers’ c<strong>on</strong>cerns first.<br />

C<strong>on</strong>centrate <strong>on</strong> identifying prospective employers’ needs, then matching your skills and talents<br />

to these specificati<strong>on</strong>s, rather than focusing <strong>on</strong> past accomplishments that may or may not be<br />

of particular interest to employers.<br />

Get a toe in the door — make yourself into a simple, perfect fit <strong>on</strong> paper and during the<br />

initial introducti<strong>on</strong>. When it comes to your resume, d<strong>on</strong>’t be wishy-washy about your objective.<br />

A specific goal narrows your overall possibilities, but it also presents you as a very desirable<br />

expert to fulfill a specific need. You lose more opportunities trying to be everything to every<strong>on</strong>e<br />

than by narrowing your focus. Rely <strong>on</strong> your greatest strengths to attract genuine attenti<strong>on</strong>.<br />

Once your foot is in the door, you can always expand <strong>on</strong> the diverse talents you could bring to<br />

an organizati<strong>on</strong>. With so many potential candidates, employers can afford to be choosy, seeking<br />

exclusively round pegs for their round holes. If you fall outside these parameters, you may<br />

be overlooked.<br />

Relati<strong>on</strong>ships generate job offers, not shuffling papers or staring at a computer screen. If<br />

you are spending inordinate hours <strong>on</strong> the computer searching, reading, perusing <strong>on</strong>line job<br />

boards... stop! Choose <strong>on</strong>e or two of the most reputable job sites and post your best submissi<strong>on</strong><br />

there. Then force yourself to start interacting with as many individuals as you can to share<br />

your goal of c<strong>on</strong>necting with the specific employers that you want to work for.<br />

Choosing the right c<strong>on</strong>tacts can make or break your job search progress. If you’re not too<br />

keen <strong>on</strong> cold calling potential employers, how do you determine to whom you should introduce<br />

yourself to further your campaign objectives? Company Web sites are treasure troves of<br />

informati<strong>on</strong>; press releases c<strong>on</strong>tain many insights into news and developments; trade publicati<strong>on</strong>s<br />

drop names; and key word queries <strong>on</strong> search engines can uncover leads. Be resourceful<br />

and purposeful in your research.<br />

Be proactive: put the li<strong>on</strong>’s share of your job searching efforts into forming pers<strong>on</strong>al<br />

relati<strong>on</strong>ships, not answering ads or chasing headhunters. Once you c<strong>on</strong>nect with a new<br />

business c<strong>on</strong>tact, make it your goal to have them refer you to at least two other c<strong>on</strong>tacts you<br />

should meet. Meeting this goal will exp<strong>on</strong>entially increase your network quickly, producing the<br />

The Best of Today’s Engineer: On <strong>Career</strong> <strong>Survival</strong> 25


6)<br />

7)<br />

high level of human interacti<strong>on</strong> you’ll need to jump start your job search.<br />

D<strong>on</strong>’t wait for a company to issue a requisiti<strong>on</strong> to hire some<strong>on</strong>e like you. Purposefully<br />

seeking out opportunities that are not advertised is <strong>on</strong>e way to find a job without having to<br />

compete against other applicants. How do you get a company to create a job for you? It’s not<br />

as hard as you might think. First, select a handful of companies that you want to work for. Next,<br />

formulate compelling arguments for why those companies need you. Revise the list and weed<br />

out any companies that are unlikely to recognize your value. Prepare presentati<strong>on</strong>s based <strong>on</strong><br />

your research illustrating how you can help address each company’s challenges.<br />

Be flexible and practical. You can’t eat a title. Just because a positi<strong>on</strong> isn’t your dream job, it<br />

could be a stepping st<strong>on</strong>e to a great new positi<strong>on</strong>, and a chance to learn and grow. Are you better<br />

off eating into savings or taking something in the interim to avoid depleting your nest egg?<br />

Getting financial relief is important; it can permit you to think rati<strong>on</strong>ally about your opti<strong>on</strong>s<br />

without the additi<strong>on</strong>al stress of financial worries. And you can use some of the new income to<br />

invest in proven career management services or improving your skills and marketability.<br />

Finding a new job is a stressful learning opportunity. At times, it may seem like it is never going to<br />

end. But at the c<strong>on</strong>clusi<strong>on</strong> of this unpleasantness, not <strong>on</strong>ly will you have landed a new job, you also<br />

will have mastered networking purposefully. And you will be in a positi<strong>on</strong> to mentor others who may<br />

be facing similar circumstances. One simple and encouraging thought is knowing that <strong>on</strong>ce you<br />

have mastered purposefully seeking out a new job and developed networking c<strong>on</strong>tacts to facilitate<br />

your transiti<strong>on</strong>, if you ever find yourself in a similar predicament in the future, that next period of unemployment<br />

will not be of the same intensity and durati<strong>on</strong> — nor will the initial shock be as great.<br />

© 2006 by Debra Feldman. Debra Feldman, founder of JobWhiz, is a job search expert with more than<br />

20 years of senior management c<strong>on</strong>sulting experience. She specializes in identifying unadvertised opportunities<br />

in the hidden job market. For more informati<strong>on</strong> and to c<strong>on</strong>tact her, visit www.JobWhiz.com. This<br />

article has been reprinted with permissi<strong>on</strong> from Debra Feldman.<br />

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Globalizati<strong>on</strong> and Your <strong>Career</strong>: Building <strong>Career</strong> Resilience<br />

By Terrance Malkins<strong>on</strong><br />

“What do you want to be when you grow up?” We all remember being asked that age-old questi<strong>on</strong><br />

when we were young. The questi<strong>on</strong> was difficult to answer then, and today, in our increasingly<br />

interc<strong>on</strong>nected world, it is even more difficult to answer. Most of today’s jobs did not exist when we<br />

were young, and tomorrow’s jobs are unknown at the present. No <strong>on</strong>e can predict the future with<br />

certainty. Globalizati<strong>on</strong> has increased the flow of goods, services, m<strong>on</strong>ey, people, knowledge and<br />

jobs across geographic and political boundaries. Technology has brought us instantaneous communicati<strong>on</strong><br />

with the remotest regi<strong>on</strong>s of the world. Today, all business is global, competiti<strong>on</strong> comes<br />

from everywhere, and jobs are borderless.<br />

Does globalizati<strong>on</strong> affect your career? Yes. But there is nothing to fear or avoid. Humans have adapted<br />

to change from the beginning of history and will c<strong>on</strong>tinue to adapt to change — in perpetuity.<br />

Change is exciting, essential and beneficial. Without change, we would not have the standard-of-living<br />

that we enjoy today. We would have a very boring existence. Like a meandering river, globalizati<strong>on</strong><br />

requires adjustments to our career paths to meet changing landscapes. <strong>Career</strong> building is a<br />

c<strong>on</strong>tinuous activity that requires awareness, and adjustments to take advantage of rapid changes in<br />

local, nati<strong>on</strong>al and internati<strong>on</strong>al c<strong>on</strong>diti<strong>on</strong>s. Rather than meandering aimlessly, you must maneuver,<br />

which requires focus and strategy.<br />

Several strategies that you, as a career activist in our globalized work place, can employ to improve<br />

your prospects for the future include:<br />

• Ensure your employability by evaluating c<strong>on</strong>tinuously the currency and portability of<br />

your skills. Ensure that your skills meet global industry and professi<strong>on</strong>al standards. Develop<br />

a universal work identity (skill set) independent of your current job and employer. Become a<br />

member of internati<strong>on</strong>al professi<strong>on</strong>al and trade organizati<strong>on</strong>s; participate actively in those<br />

organizati<strong>on</strong>s, networking with your peers around the world.<br />

• Identify your key skills and areas of competence — what is your passi<strong>on</strong>? Changing career<br />

paths to meet the challenges of globalizati<strong>on</strong> often means simply rec<strong>on</strong>figuring existing skills<br />

and experience in new ways. <strong>Career</strong> resilience means ensuring that you have choices. Perhaps,<br />

working internati<strong>on</strong>ally is something that you choose to do at the start of your career, before<br />

you settle down with family resp<strong>on</strong>sibilities. C<strong>on</strong>versely, it may be something you plan to do<br />

<strong>on</strong>ce your children have grown up and left home.<br />

• Learn how to market yourself effectively. Successful marketing means letting key people<br />

know about your skills and how you can c<strong>on</strong>tribute value. Build a diverse network of c<strong>on</strong>tacts.<br />

Associate with people well above and bey<strong>on</strong>d your own boundaries — people who are global<br />

movers and shakers in your field.<br />

• Broaden your interests by reading journals, magazines and nati<strong>on</strong>al and internati<strong>on</strong>al<br />

newspapers. Explore the writings of futuristic thinkers — read magazines such as The Futurist<br />

(www.wfs.org). The most recent issue [January 2006 40(1)] has two articles of interest: “Update<br />

The Best of Today’s Engineer: On <strong>Career</strong> <strong>Survival</strong> 27


<strong>on</strong> the State of the Future” (pp. 20-24) and “Thinking Ahead: The Value of Future C<strong>on</strong>sciousness”<br />

(pp. 45-50). Explore other cultures and ideologies. C<strong>on</strong>sider an internship or co-op work term<br />

abroad.<br />

• View globalizati<strong>on</strong> as an opportunity to develop and prosper, rather than as a threat to<br />

your career. Take time to rest, build friendships, engage in introspecti<strong>on</strong>, and keep healthy<br />

through good nutriti<strong>on</strong> and physical activity. A sense of wellness can help provide you with the<br />

judgment to make good career decisi<strong>on</strong>s, the ability to keep things in perspective, the resilience<br />

to withstand disappointments, and the ability to effectively handle stress. Always discuss<br />

internati<strong>on</strong>al career possibilities with your family, realistically exploring benefits and challenges.<br />

• Be self-c<strong>on</strong>fident, yet humble enough to listen and learn from the ideologies and practices<br />

of other cultures. Value multi-cultural experiences and competencies and leverage them<br />

with your employer. Travel internati<strong>on</strong>ally, and while doing so, survey the business envir<strong>on</strong>ment.<br />

Develop friendships with nati<strong>on</strong>als from other countries, and maintain these friendships<br />

after you have returned home. Learn another language — perhaps not enough to be fluent, but<br />

enough to functi<strong>on</strong> at a basic level. Keep in mind that some languages are easier to learn than<br />

others.<br />

• Encourage your K-12 and post-sec<strong>on</strong>dary educati<strong>on</strong> leaders to incorporate internati<strong>on</strong>al<br />

knowledge into the curriculum, so students will become informed citizens and well prepared<br />

for globalizati<strong>on</strong>. Customs and business practices vary widely from country to country. Be a role<br />

model to your children <strong>on</strong> being a “citizen of the world.”<br />

• If you are seeking a positi<strong>on</strong> in another country, take the time to become knowledgeable<br />

about that country and its customs. Check out the embassy website. Investigate employers’<br />

expectati<strong>on</strong>s for your résumé — important differences from what you’re used to will be likely.<br />

Learn how to c<strong>on</strong>duct yourself during an interview and social gatherings, as other cultures may<br />

have different standards and norms of behavior and etiquette. Check out the requirements associated<br />

with entering and exiting the country.<br />

• Always have a fallback plan, should something unexpected happen with your current job<br />

or with global possibilities that you might pursue. Develop multiple income streams. Always<br />

maintain a minimum of six m<strong>on</strong>ths of financial assets to bridge the gap between jobs. This savings<br />

will provide you with the flexibility to reflect and the time to search out the best opportunities<br />

that will meet your needs.<br />

<strong>Career</strong> success favors those who plan and those who are prepared to take advantage of change<br />

and serendipitous career opportunities. <strong>Career</strong> success favors those who take the time to become<br />

informed through reading, discussi<strong>on</strong> and travel. An excellent place to start your research <strong>on</strong> globalizati<strong>on</strong>’s<br />

effects <strong>on</strong> careers is the most recent issue of <strong>IEEE</strong> Engineering Management Review (Volume<br />

33, Number 4, 2005). Fifteen reprinted articles by some of the leading thinkers in the globalizati<strong>on</strong><br />

field appear in this issue. John Saee’s book, Managing Organizati<strong>on</strong>s in a Global Ec<strong>on</strong>omy: An Intercultural<br />

Perspective, provides another comprehensive source of informati<strong>on</strong> <strong>on</strong> globalizati<strong>on</strong> and how<br />

to achieve career success. <strong>IEEE</strong>-<strong>USA</strong> Today’s Engineer archives c<strong>on</strong>tain a number of articles for your<br />

informati<strong>on</strong>. Another source is the U.S. Department of State [www.state.gov]. Most post-sec<strong>on</strong>dary<br />

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educati<strong>on</strong>al instituti<strong>on</strong>s have informati<strong>on</strong> for your use. A small selecti<strong>on</strong> of additi<strong>on</strong>al informati<strong>on</strong><br />

sources is provided below.<br />

<strong>Career</strong> success favors those who engage in c<strong>on</strong>tinuous learning and place their trust in their own<br />

capabilities. <strong>Career</strong> savvy people do not fear or avoid globalizati<strong>on</strong> — they accept it and adjust their<br />

career path to take advantage of exciting twists and turns that globalizati<strong>on</strong> might bring. Perhaps<br />

globalizati<strong>on</strong> might c<strong>on</strong>tribute to world peace by increasing tolerance and understanding am<strong>on</strong>g<br />

nati<strong>on</strong>s.<br />

Further sources of informati<strong>on</strong>:<br />

T.M. Begley , “The Need for a Global Mind-Set,” MIT Sloan Management Review, vol. 44, no. 12, pp.<br />

25-32, 2003.<br />

J.J.S. Buckeridge, “A Y2K Imperative: the Globalizati<strong>on</strong> of Engineering Educati<strong>on</strong>.” Global Journal of<br />

Engineering Educati<strong>on</strong>, vol. 4, no. 1, pp. 19-24, 2000.<br />

S. Christie, Vault <strong>Career</strong> Guide to Internati<strong>on</strong>al <strong>Career</strong>s, Vault Inc., ISBN 1-58131-270-9, 2004.<br />

W.R. Dods<strong>on</strong>, “Virtually Internati<strong>on</strong>al: Managing Globalized Project Teams,” PM Network, pp. 29-31,<br />

April 1998.<br />

P. Engardio, “Smart Globalizati<strong>on</strong>,” BusinessWeek, pp. 132-138, 27 August 2001.<br />

M. Javidan and R.J. House, “Cultural Acumen for the Global Manager: Less<strong>on</strong>s from Project GLOBE,”<br />

Organizati<strong>on</strong>al Dynamics, vol. 29, no. 4, pp. 289-305, 2001.<br />

R. Komisar, “Goodbye <strong>Career</strong>, Hello Success,” Harvard Business Review, vol. 78, no. 2, pp. 161-174,<br />

2000.<br />

N. Mueller, Work Worldwide: Internati<strong>on</strong>al <strong>Career</strong> Strategies for the Adventurous Job Seeker, John Muir<br />

Publicati<strong>on</strong>s, ISBN 1-56261-490-8, 2000.<br />

J. Saee, Managing Organizati<strong>on</strong>s in a Global Ec<strong>on</strong>omy: An Intercultural Perspective, Thomps<strong>on</strong> Corporati<strong>on</strong>,<br />

ISBN 0-324-26154-3, 2005.<br />

T. Sanders and V. Stewart, “Internati<strong>on</strong>al Knowledge: Let’s Close the Gap,” Educati<strong>on</strong> Week, p. 44, 28<br />

May 2003.<br />

G. Vickery, Globalizati<strong>on</strong> of Industry: Overview and Sector Reports, Organizati<strong>on</strong> for Ec<strong>on</strong>omic Cooperati<strong>on</strong><br />

and Development, 1996.<br />

Terrance Malkins<strong>on</strong> is a proposal manager/documentati<strong>on</strong> specialist; an elected Senator of the University<br />

of Calgary; a Governor of the Engineering Management Society; internati<strong>on</strong>al corresp<strong>on</strong>dent for <strong>IEEE</strong>-<br />

<strong>USA</strong> Today’s Engineer Online; editor-in-chief of <strong>IEEE</strong>-<strong>USA</strong> Today’s Engineer Digest; and editor of the <strong>IEEE</strong><br />

Engineering Management Society Newsletter. The author is grateful to the Haskayne School of Business<br />

Library at the University of Calgary. He can be reached at todaysengineer@ieee.org.<br />

The Best of Today’s Engineer: On <strong>Career</strong> <strong>Survival</strong> 29


Successful <strong>Career</strong> Makeover for Engineers in the 21st<br />

Century<br />

by Dr. Trudy Hu<br />

<strong>Career</strong> development can be traced back to ancient survival skills and prototypes. Historically, career<br />

— or trade — development can be seen as starting and progressing from hunters to fishermen, to<br />

farmers to soldiers, to rulers to clergymen, to artists to architects, to explorers to traders, to scientists<br />

and engineers.<br />

As we know, history repeats itself. Civilizati<strong>on</strong> has witnessed many transiti<strong>on</strong>s and advancements.<br />

And human beings’ collective survival, accomplishments and prosperity are marked al<strong>on</strong>g the way<br />

by many paradigm shifts. Egypt relied <strong>on</strong> irrigati<strong>on</strong> and agriculture. The Roman Empire depended<br />

<strong>on</strong> territorial expansi<strong>on</strong>. In the 10th Century, kingdoms and social hierarchy emerged followed by<br />

the Medieval Dark Age; the Renaissance (14th Century); the navigati<strong>on</strong> age of sea power (15th Century);<br />

the Industrial Revoluti<strong>on</strong> (18th Century); and, today, the Informati<strong>on</strong> Age (21st Century). All<br />

throughout, human beings have dem<strong>on</strong>strated remarkable resilience and adaptati<strong>on</strong> through the<br />

manifestati<strong>on</strong> of war, expansi<strong>on</strong> and ec<strong>on</strong>omic advancement.<br />

It has been said that change is the <strong>on</strong>ly unchangeable force in nature. Over the past 50 years, engineers<br />

have been subject to the following career market trends:<br />

• 1950s - 1960s: Secure engineers in the corporate world<br />

• 1970s - 1980s: Restless and knowledgeable engineers<br />

• 1990s - 2000: Project-based engineers<br />

In the future, it’s likely that the trend toward globalizati<strong>on</strong> will c<strong>on</strong>tinue and we will see the further<br />

refinement of globally competitive engineers.<br />

Every mega-trend affecting us involves new fr<strong>on</strong>tiers and challenges that require new visi<strong>on</strong>, tools<br />

and problem-solving skills. Today’s “battlefield” centers around the globalizati<strong>on</strong> of commerce, science<br />

and technology development. The “foot soldiers” in this battle are today’s modern hi-tech warriors<br />

— the engineers and scientists who invented electricity, teleph<strong>on</strong>es, automobiles, airplanes,<br />

computers, cellular ph<strong>on</strong>es, and the Internet to solve problems and improve the quality of life. Unfortunately,<br />

today’s engineers, in the United States and elsewhere, have suffered “casualties” from<br />

record unemployment rates, widespread layoffs, outsourcing, declining benefits, burnout, declining<br />

health, and aging, to name a few.<br />

The reality of today’s global marketplace calls for shorter time to market, fast-paced innovati<strong>on</strong><br />

and high productivity. At the same time, many employees’ benefits are declining. And a pricey and<br />

intensive engineering educati<strong>on</strong> is yielding a shorter career span than students could have fairly expected.<br />

Instead, seas<strong>on</strong>al commodity modality is becoming prevalent in the career market for highly<br />

educated technical professi<strong>on</strong>als.<br />

C<strong>on</strong>fr<strong>on</strong>ted with today’s challenges, too many laid-off and out-of-work engineers are falling through<br />

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the cracks — because of shame, pride, negative coping strategies or some other reas<strong>on</strong>. Whatever<br />

the case, when the career battlefield shifts, engineers need a support system in place; and they need<br />

to be able to c<strong>on</strong>duct a clear self-analysis, and to develop an understanding of their strengths as well<br />

as areas for future growth.<br />

Engineers are trained to be cognitive thinkers and problem-solvers; they may not be the most effective<br />

and insightful advocates for their own careers. With so much time invested in technical development,<br />

engineers may not realize that they become vulnerable and isolated as they age. Engineering<br />

training still equips engineers with the best tools for coping with future career markets. However,<br />

it’s time for engineers to upgrade their tool sets and sharpen their minds to integrate diverse perspectives.<br />

The traditi<strong>on</strong>al training model — the linear paradigm — emphasizes cognitive analysis,<br />

efficiency, critical thinking and top-down hierarchy. The new training model — the circular paradigm<br />

— involves emoti<strong>on</strong>al intelligence. The circular paradigm incorporates artistic senses, keen observati<strong>on</strong>,<br />

and tolerance for ambiguity and uncertainty.<br />

The new globalizati<strong>on</strong> paradigm requires adopting new tool sets — cultural and emoti<strong>on</strong>al sensitivity,<br />

and flexibility to turn negative energy into positive breakthrough. The adapting process involves<br />

cognitive, emoti<strong>on</strong>al and behavioral upgrades and psychological makeover strategies. The process<br />

may elicit fear, anxiety, grief and, later <strong>on</strong>, renewed percepti<strong>on</strong> and identity. The theme of the career<br />

makeover is to inspire, innovate and empower. The ultimate goal of the career makeover is to empower<br />

U.S. engineers — and their professi<strong>on</strong> — to resume the scientific and technical leadership that<br />

they have l<strong>on</strong>g enjoyed. Another goal is to balance the viewpoints am<strong>on</strong>g the employers, investors<br />

and professi<strong>on</strong>als to create a win-win-win situati<strong>on</strong> for all involved. The career makeover provides<br />

engineers with simple strategies to increase self-awareness and awareness of their surrounding<br />

envir<strong>on</strong>ment. Engineers must work with others to innovate their own career future and lifestyle in<br />

the 21st Century with empowered visi<strong>on</strong>, c<strong>on</strong>fidence, and global leadership in the technology and<br />

scientific fr<strong>on</strong>tiers.<br />

For more informati<strong>on</strong><br />

The slides of “Successful <strong>Career</strong> Makeover” are listed at www.ieee-or.org/pace/archive/Hu_8_19_<br />

05.pdf. Dr. Hu’s Web site: www.DrTrudy.com.<br />

Dr. Trudy Hu is an advocate for engineers and scientists. She is a Licensed Psychologist and a nati<strong>on</strong>al<br />

health provider. She has specializing in hi-tech professi<strong>on</strong>als’ clinical and career issues and organizati<strong>on</strong>al<br />

health for more than 20 years. Comments may be submitted to todaysengineer@ieee.org. Opini<strong>on</strong>s expressed<br />

are the author’s.<br />

The Best of Today’s Engineer: On <strong>Career</strong> <strong>Survival</strong> 31


Sine Qua N<strong>on</strong>: Networking<br />

by Debra Feldman<br />

Networking is the most effective, most efficient job search technique for executives seeking to identify<br />

and secure a new job offer. Even in the Internet era, the majority of senior-level candidates find<br />

new positi<strong>on</strong>s through networking. Pers<strong>on</strong>al c<strong>on</strong>necti<strong>on</strong>s work, and networking is the sine qua n<strong>on</strong><br />

— an absolute necessity — of job search success. If you want better results in less time, networking<br />

can be more effective than all other job search methods combined — including <strong>on</strong>line campaigns,<br />

working with recruiters, print and direct mailings, e-mail blasts, and associati<strong>on</strong> message boards.<br />

When it comes to our livelihood, financial security and future careers, networking purposefully to<br />

find a new challenge should, logically, be the favored method. But networking, because it requires<br />

more time and energy, is often overlooked until other methods fail to find a job. It takes more than<br />

just a few clicks (which feels productive doing hundreds per hour) or simply relying <strong>on</strong> a headhunter<br />

to deliver appointments. To truly expedite a campaign, job seekers must use all available approaches<br />

and put more emphasis <strong>on</strong> purposeful networking.<br />

Successful job search candidates must separate themselves from the legi<strong>on</strong>s of other qualified applicants.<br />

When candidates’ technical qualificati<strong>on</strong>s are <strong>on</strong> a par, pers<strong>on</strong>ality becomes a key distinguishing<br />

factor. And how better to display your charm and endearing qualities than to meet and speak<br />

with a prospective employer in pers<strong>on</strong>? Nothing beats a pers<strong>on</strong>al relati<strong>on</strong>ship, good interpers<strong>on</strong>al<br />

chemistry. No marketing document c<strong>on</strong>veys your winning pers<strong>on</strong>ality like a pers<strong>on</strong>al c<strong>on</strong>necti<strong>on</strong>,<br />

and nothing closes a sale better than good chemistry between the two parties involved in the deal.<br />

If you can’t get to the decisi<strong>on</strong>-maker yourself, having a representative speak <strong>on</strong> your behalf brings<br />

you closer to getting selected. Always be thinking about how you can get a <strong>on</strong>e-<strong>on</strong>-<strong>on</strong>e meeting<br />

with the prospective employer’s key decisi<strong>on</strong>-makers. A solid relati<strong>on</strong>ship, <strong>on</strong>e of trust and mutual<br />

respect, will help to seal the deal. Most importantly, your prospective employer should feel comfortable<br />

with you both as an individual and as a talent resource.<br />

A successful job search campaign is no different than anything else worth doing — the more you<br />

put into it, the more you will get out of it. Not <strong>on</strong>ly will networking will help you find a new job that’s<br />

better matched, you will also be making a l<strong>on</strong>g-term career investment. In the future, the network<br />

you build for today’s job search will provide the foundati<strong>on</strong> to support your next career transiti<strong>on</strong>.<br />

Additi<strong>on</strong>ally, your network will likely produce unsolicited referrals to new opportunities down the<br />

line.<br />

Purposeful networking that focuses <strong>on</strong> a few select c<strong>on</strong>tacts with big potential will provide a greater<br />

probability than other approaches for uncovering new, unadvertised career opportunities — the<br />

so-called hidden job market. How do you start a networking-driven job search? First, identify where<br />

and with whom to c<strong>on</strong>nect. Target desirable employers and a specific c<strong>on</strong>tact pers<strong>on</strong> within each<br />

organizati<strong>on</strong> — a hiring manager or other decisi<strong>on</strong>-maker who will relate to you — and then determine<br />

how best to command their attenti<strong>on</strong>. Your message might be that you can solve specific<br />

problems and meet their challenges without having to overcome a learning curve. Keep in mind that<br />

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the desired resp<strong>on</strong>se is an invitati<strong>on</strong> to meet in pers<strong>on</strong>.<br />

The upfr<strong>on</strong>t preparati<strong>on</strong> to create new networking relati<strong>on</strong>ships with specific people at specific<br />

companies requires a lot of work, including thorough investigati<strong>on</strong>, pers<strong>on</strong>al pluck to introduce<br />

yourself, good old fashi<strong>on</strong>ed sweat equity, and patience and persistence. However, networking has<br />

a guaranteed payback: generating job leads to unadvertised openings, the chance to create a new<br />

positi<strong>on</strong> tailored to your background, as well as the opportunity to establish an expanded network<br />

of c<strong>on</strong>tacts in your field.<br />

Savvy executives who devote themselves to networking purposefully will enjoy a positive job search<br />

outcome. It’s simply a matter of timing. Appropriate and valuable c<strong>on</strong>necti<strong>on</strong>s will be made that will<br />

pave a successful path filled with insider tips, job leads and other helpful informati<strong>on</strong>.<br />

Put the sine qua n<strong>on</strong> of job search success — networking — to work for you. The following six steps<br />

will help you <strong>on</strong> your way:<br />

1)<br />

2)<br />

3)<br />

4)<br />

5)<br />

6)<br />

Establish a specific reas<strong>on</strong> or focus for each networking interacti<strong>on</strong>. Be aware of what c<strong>on</strong>tacts<br />

can do to further your campaign’s progress and politely ask them for help.<br />

C<strong>on</strong>centrate <strong>on</strong> individuals positi<strong>on</strong>ed to get you closer to the decisi<strong>on</strong>-makers. If you<br />

know some<strong>on</strong>e who works at your target employer or is the roommate of some<strong>on</strong>e employed<br />

there, that could be your “foot in the door.”<br />

C<strong>on</strong>nect with individuals who are well c<strong>on</strong>nected, because they will exp<strong>on</strong>entially increase<br />

your networking depth and reach. Certain people have a knack for attracting others<br />

and already have a robust network in place (we call those people “hubs”). Others c<strong>on</strong>tacts are<br />

key because their status makes them extremely well c<strong>on</strong>nected and able to open doors for you.<br />

Be persistent. If you believe a c<strong>on</strong>tact is beneficial, but you are having difficulty reaching<br />

them, d<strong>on</strong>’t give up easily. If cold calling isn’t working, identify some<strong>on</strong>e who might be able<br />

to arrange an introducti<strong>on</strong>. Keep a tickler file and periodically attempt to make c<strong>on</strong>tact. When<br />

you do get through, if you’re not sure where to begin, offer a compliment <strong>on</strong> a recent success<br />

(you’ve d<strong>on</strong>e the homework) — always a good way to break the ice and start a friendly exchange.<br />

Make a list of every<strong>on</strong>e you have ever known that you admire and respect. Seek them out<br />

and tell them about your current career objectives. Chances are they will be happy to help, offer<br />

advice and provide support.<br />

Create opportunities to promote yourself in ways that d<strong>on</strong>’t shout, “I need a job! Hire<br />

me!” For example, publish an article that you can circulate. This tactic will focus attenti<strong>on</strong> <strong>on</strong><br />

your accomplishments without saying explicitly that you are job hunting and seeking help. If<br />

your c<strong>on</strong>tacts resp<strong>on</strong>d to your article, take that opportunity to let them know that you are open<br />

to new opportunities.<br />

© 2006 by Debra Feldman. Debra Feldman, founder of JobWhiz, is a job search expert with more than<br />

The Best of Today’s Engineer: On <strong>Career</strong> <strong>Survival</strong> 33


20 years of senior management c<strong>on</strong>sulting experience. She specializes in identifying unadvertised opportunities<br />

in the hidden job market. For more informati<strong>on</strong> and to c<strong>on</strong>tact her, visit www.JobWhiz.com. This<br />

article has been reprinted with permissi<strong>on</strong> from Debra Feldman.<br />

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Finding Employment in an Ec<strong>on</strong>omic Downturn<br />

by Candy Robins<strong>on</strong><br />

Finding employment in a less-than-sluggish employment market proved to be a major challenge<br />

for me in 2001. I had left Boeing for an opportunity to use my new MBA at a financial services firm.<br />

When the company was bought out in 2001, I decided to take the generous severance package and<br />

go work elsewhere. Not-so-funny thing was, there was no elsewhere. When you are at the top of your<br />

game, have three degrees (BSEE, MSCS, MBA in Engineering and Technology Management), more<br />

than 20 years of experience, and have never had trouble finding employment (and, in fact, being in<br />

the computer industry, used to fielding frequent calls from recruiters), it is quite a humbling experience<br />

to find that your skill set is not currently in demand. I had never before had to work at finding<br />

employment. Opportunities had always come to me. I found myself in a brand new world that I was<br />

not used to navigating.<br />

I tried everything I could think of — I attended job fairs; I joined career networking groups; I visited<br />

the library and perused their employment-related informati<strong>on</strong>; I used <strong>on</strong>line searches with tools like<br />

M<strong>on</strong>ster; and I c<strong>on</strong>tinued to be active in my professi<strong>on</strong>al associati<strong>on</strong>s — specifically <strong>IEEE</strong>, Society of<br />

Women Engineers, and Toastmasters Internati<strong>on</strong>al. I thought that all of these were potential avenues<br />

for finding employment. Toastmasters kept my impromptu speaking and communicati<strong>on</strong> skills h<strong>on</strong>ed<br />

(very helpful in interviews). I was Secti<strong>on</strong> Chair for <strong>IEEE</strong> Dallas, a large secti<strong>on</strong> with nearly 6000 members,<br />

exposing me to a wide network of people. But even with all of my efforts and c<strong>on</strong>necti<strong>on</strong>s, I was<br />

becoming extremely discouraged during my search. I needed to remain in the same geographic area<br />

where my children were in high school and my husband had a good positi<strong>on</strong> — adding additi<strong>on</strong>al<br />

limitati<strong>on</strong>s to an already difficult job search.<br />

Much to my dismay, I was without work for a full two and a half years. Needless to say, my situati<strong>on</strong><br />

was devastating. I reached a point where I decided that I was going to have to leave the engineering<br />

professi<strong>on</strong> altogether. But, I couldn’t think of anything I would rather do than be an engineer. My<br />

sec<strong>on</strong>d choice was to teach at a local college, knowing full well that the income would be c<strong>on</strong>siderably<br />

less. I started applying to community colleges for a teaching positi<strong>on</strong>. Meanwhile, my local SWE<br />

group was hosting a regi<strong>on</strong>al c<strong>on</strong>ference. We had invited a Vice President from Lockheed Martin, a<br />

major Fort Worth employer, to be our keynote speaker. I had attended job fairs, visited their booth,<br />

and applied for many positi<strong>on</strong>s <strong>on</strong> their Web site, but like so many other companies, I wasn’t getting<br />

any resp<strong>on</strong>se. Tired and near defeat, I still found the energy to make sure to sit at this Vice President’s<br />

table at lunchtime. I had met her many years earlier at a nati<strong>on</strong>al SWE c<strong>on</strong>venti<strong>on</strong>. I asked her for<br />

advice <strong>on</strong> how to get an opportunity to speak with some<strong>on</strong>e at her company; I knew my background<br />

was a good match for many of their available positi<strong>on</strong>s.<br />

One m<strong>on</strong>th later, I received two ph<strong>on</strong>e calls regarding teaching positi<strong>on</strong>s. I also received a ph<strong>on</strong>e<br />

call from a hiring manager at Lockheed Martin to come in for an interview. Prior to this experience, I<br />

would have told you that while the Vice President knew of my professi<strong>on</strong>al society activities, she had<br />

little idea of my engineering talents, and therefore could not possibly be of much help to me. I did<br />

not realize the value of using that c<strong>on</strong>tact to simply get the chance to sell myself. She gave me the<br />

The Best of Today’s Engineer: On <strong>Career</strong> <strong>Survival</strong> 35


opportunity that made the difference. I cannot overemphasize the importance of getting out there,<br />

letting people know what you are looking for, and being persistent. Sitting in a room all day combing<br />

Web sites is insufficient to finding your next opportunity. Get out there, stay involved and never lose<br />

your determinati<strong>on</strong>. There are many things in life that we cannot c<strong>on</strong>trol. Sometimes we need to<br />

maintain our visi<strong>on</strong> and our faith, in spite of seemingly insurmountable obstacles.<br />

Sandra (“Candy”) Robins<strong>on</strong> is a software Engineer for Lockheed Martin Aer<strong>on</strong>autics, in Fort Worth, Texas,<br />

providing ground support for testing the F/A-22 fighter jet. She is Women in Engineering Coordinator for<br />

Regi<strong>on</strong> 5, incoming 2006 South Area Chair for Regi<strong>on</strong> 5. And she is also vice chair of Fort Worth <strong>IEEE</strong><br />

Secti<strong>on</strong>’s Computer Society, and a senior member of the <strong>IEEE</strong> Dallas Secti<strong>on</strong>. Comments may be submitted<br />

to todaysengineer@ieee.org.<br />

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Six Ways to Maximize Job Search Success<br />

by Debra Feldman<br />

Job hunting has striking similarities to a marketing project. The operative “P” words for a successful<br />

campaign are positi<strong>on</strong>ing, process and persistence; followed closely by performance, pers<strong>on</strong>ality<br />

and pricing. The product is the candidate. For a candidate to have the opportunity to sell their value<br />

to the targeted buyer/employer, the strategy driving the search has to be effective, which means<br />

choosing the correct focus and developing the right approach. Your job search project may be <strong>on</strong>e<br />

of the most demanding — and rewarding — campaigns you will ever manage. Let’s look at ways<br />

you can improve the odds in your favor through savvy job hunting and best practices job search<br />

implementati<strong>on</strong> skills:<br />

Positi<strong>on</strong>ing<br />

The first step to launching a successful job search campaign and propelling it forward is to identify<br />

what makes you a unique candidate. With such stiff competiti<strong>on</strong>, it is imperative that you distinguish<br />

yourself by creating a message or an identity that is remarkable and memorable — <strong>on</strong>e that will<br />

separate you from the pack of resumés hitting recruiters’ desks. You may want to seek advice and<br />

counsel to establish your value objectively. What is it that you do better than others? What is it about<br />

you that enables you to succeed where others d<strong>on</strong>’t? Is there something in your background that<br />

others easily remember? This bit of specialized, pers<strong>on</strong>al data is your tagline. If you get the positi<strong>on</strong>ing<br />

targeted correctly, your campaign will be focused <strong>on</strong> the right employer market with a message<br />

that the buyer will value, generating more employer interest. Once you have captured an employer’s<br />

attenti<strong>on</strong>, you have created a chance to dem<strong>on</strong>strate your abilities, which may eventually produce a<br />

job offer — and that, after all, is the goal of your job search campaign project.<br />

Process<br />

The swiftest route to a new opportunity is to identify your target employers and then assess their<br />

needs in terms of how you can fulfill them better than any<strong>on</strong>e else. D<strong>on</strong>’t wait around for a company<br />

to advertise for a job that is perfect for you. Instead, go out there and seek out a company where you<br />

are c<strong>on</strong>fident you can make a positive impact, especially <strong>on</strong>e measurable in dollars saved or made.<br />

Double back to ensure that your positi<strong>on</strong>ing with respect to your target employers is c<strong>on</strong>sistent with<br />

your most outstanding ability or characteristic — things that an employer will value instantly. In<br />

other words, the better the match, the greater the likelihood for capturing the employer’s interest.<br />

If you understand the dynamic between meeting employers’ needs first and then promoting your<br />

skills against these requirements, your chances of making a c<strong>on</strong>necti<strong>on</strong> are much greater than if you<br />

c<strong>on</strong>centrate <strong>on</strong>ly <strong>on</strong> your achievements and accomplishments without customizing them for an individual<br />

company in a way that unmistakably proves your value. Cite ways you can save m<strong>on</strong>ey, save<br />

time, retain customers, reduce costs, increase sales or profits — ways that will offset the expenses<br />

stemming from adding you to the headcount.<br />

The Best of Today’s Engineer: On <strong>Career</strong> <strong>Survival</strong> 37


Persistence and Perseverance<br />

If <strong>on</strong>e colleague asks another to meet with a third pers<strong>on</strong>, it usually happens. Meeting face to face is<br />

the best possible circumstance to create good interpers<strong>on</strong>al chemistry and share ideas. Such interacti<strong>on</strong>s<br />

often lead to creating new positi<strong>on</strong>s or opportunities, just because a promising candidate<br />

is available. In other words, an unadvertised positi<strong>on</strong> in the hidden job market is created just for<br />

a particular candidate. Let that candidate be you. The early bird, the first candidate to impress the<br />

decisi<strong>on</strong>-maker, has a competitive advantage.<br />

Be the <strong>on</strong>e to have a new job created just for you by introducing yourself to employers you want to<br />

work for. Stay in c<strong>on</strong>tact with individuals with whom you clicked but didn’t reach an employment<br />

agreement, for whatever reas<strong>on</strong>. Positive interpers<strong>on</strong>al chemistry can make or break a situati<strong>on</strong> in<br />

your favor, so d<strong>on</strong>’t let a good relati<strong>on</strong>ship slip away because the timing was off for hiring you. Sticking<br />

with your job search goals means doing a whole lot more than simply submitting a resumé or<br />

an <strong>on</strong>line applicati<strong>on</strong> — go and find out who the hiring manager is and speak with them directly.<br />

Pers<strong>on</strong>al c<strong>on</strong>tact will get you name recogniti<strong>on</strong> and hopefully allow you to pitch them <strong>on</strong> the ph<strong>on</strong>e<br />

or in pers<strong>on</strong> with your credentials — a much better method than a written resumé by itself.<br />

A word about focus and establishing priorities: c<strong>on</strong>centrate your resources <strong>on</strong> activities with the<br />

greatest potential return <strong>on</strong> your investment. While all search methods have their place, most executive<br />

jobs are filled through <strong>on</strong>e avenue: pers<strong>on</strong>al referrals. Keep track of your c<strong>on</strong>tacts and refresh<br />

them periodically. Stay in touch using all available means: by ph<strong>on</strong>e, e-mail and snail mail; by sending<br />

articles or clippings; through face-to-face meetings; or by whatever mode puts you in touch with<br />

your target employers. Remember that in networking, maintaining c<strong>on</strong>tact is the key to achieving<br />

results — “out of touch” can mean “out of mind.”<br />

Ask your c<strong>on</strong>tacts for advice, introducti<strong>on</strong>s and informati<strong>on</strong> — d<strong>on</strong>’t ask directly for a job. Rely <strong>on</strong><br />

your professi<strong>on</strong>al network and return favors generously. Persistence in pers<strong>on</strong>al interacti<strong>on</strong>s is the<br />

best way to identify a new opportunity. Recommendati<strong>on</strong>s carry more weight than cold calls and<br />

unsolicited inquiries. If you can get a colleague to make a direct referral to a prospective employer,<br />

your chances of being given serious c<strong>on</strong>siderati<strong>on</strong> will be greatly improved.<br />

Performance and Presentati<strong>on</strong><br />

Make sure your resumé highlights your strengths, talents and skills. But remember that nothing beats<br />

actual performance to prove to an employer that you can deliver. If you’ve gotten this far, you’re<br />

already past the gatekeeper and <strong>on</strong> to wowing the decisi<strong>on</strong>-makers. D<strong>on</strong>’t waste any opportunities<br />

to show hiring managers your capabilities. If you can provide proof of your competency through a<br />

customized presentati<strong>on</strong>, developed especially for a prospect (think impact), you will have dem<strong>on</strong>strated<br />

initiative and creativity as well as your wealth of knowledge. Doesn’t this speak volumes to<br />

your willingness to work hard, your desire to make a c<strong>on</strong>tributi<strong>on</strong>, to want to go all out to make a<br />

difference, to be a team player, to be a leader and to go bey<strong>on</strong>d expectati<strong>on</strong>s?<br />

Instead of just telling a prospective employer about your qualificati<strong>on</strong>s, show that employer what<br />

you are made of. Do a report for the informati<strong>on</strong>al interview occasi<strong>on</strong> that dem<strong>on</strong>strates your grasp<br />

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of the c<strong>on</strong>cepts and your ability to employ the material effectively. Is this effort worth the preparati<strong>on</strong><br />

time? Yes, because it is likely to gain attenti<strong>on</strong> and lead to further discussi<strong>on</strong>s of your mutual interests,<br />

and suggest ways you might fit into the organizati<strong>on</strong>. Submit your resumé, of course, but remember<br />

that going bey<strong>on</strong>d what’s expected of you gives you an advantage over others who simply submit a<br />

resumé and wait passively for a reply. Put yourself out there and you’ll reap a competitive advantage,<br />

getting <strong>on</strong> the inside track to joining the company you want to work for.<br />

Pers<strong>on</strong>ality<br />

The greatest credentials in the world are not enough. Interpers<strong>on</strong>al chemistry, that essential feeling<br />

of trust, plays a critical role in hiring decisi<strong>on</strong>s. If you are fortunate enough to make direct c<strong>on</strong>tact<br />

with a prospective employer, c<strong>on</strong>centrate <strong>on</strong> letting them get to know you and begin to cultivate<br />

their trust. Rather than just talking about yourself, listen carefully to ascertain what is important to<br />

them, so that you can address their needs and c<strong>on</strong>cerns. Establishing your pers<strong>on</strong>ality and building<br />

relati<strong>on</strong>ships helps employers feel comfortable with their decisi<strong>on</strong> to bring you into their organizati<strong>on</strong>.<br />

Gaining credibility might even be more important to your selecti<strong>on</strong> than whether your skills<br />

and background are desirable. Focus <strong>on</strong> generating a dialogue, getting to know each other, sharing<br />

experiences and thoughts. If there is good chemistry, the rest will follow. If this encounter doesn’t<br />

lead to an offer, it will likely produce additi<strong>on</strong>al leads, interviews and referrals that, in turn, will generate<br />

more leads to opportunities. Your pers<strong>on</strong>ality will facilitate networking and finding your next<br />

challenge. Just passing your paperwork around is less likely to motivate people to recommend you<br />

than if well-c<strong>on</strong>nected colleagues care about your future and want to help you find a job.<br />

Pricing<br />

Compensati<strong>on</strong> provides a benchmark to where you fit into an organizati<strong>on</strong>’s hierarchy, how much<br />

resp<strong>on</strong>sibility/authority you merit, and acts as an indicator of the additi<strong>on</strong>al value you represent to<br />

an employer. Until a prospective employer is sufficiently intrigued with you to bring up m<strong>on</strong>ey, d<strong>on</strong>’t<br />

raise this issue. Assure the employer that if you both agree that this is a good fit, you are c<strong>on</strong>fident that<br />

the financial details can be worked out agreeably. Focus instead <strong>on</strong> nurturing the employer’s interest<br />

in you. When you do start talking dollars, be sure to frame the discussi<strong>on</strong> in terms of a range, not a<br />

single figure. Skirt the issue, assuring the employer that you are certain that this is negotiable and<br />

w<strong>on</strong>’t be a problem. Rather than getting ensc<strong>on</strong>ced in the language of closing a deal, be prepared to<br />

show the employer you can recoup the expense of bringing you <strong>on</strong> board by creating new income,<br />

saving ‘X’ amount of m<strong>on</strong>ey, retaining business, capturing new clients, increasing client loyalty, and<br />

so <strong>on</strong>.<br />

The goal of a job search campaign is to find a great new career opportunity — great from both the<br />

employer’s and your perspectives. To attract a targeted, prospective employer’s attenti<strong>on</strong> requires<br />

implementing the correct marketing strategy. To be successful, you must develop the right positi<strong>on</strong>ing<br />

and put together a unique value propositi<strong>on</strong> that distinguishes you from your competiti<strong>on</strong>.<br />

Equally important is selecting prospective employers who will appreciate what you can bring to<br />

their organizati<strong>on</strong>s, and that you initiated discussi<strong>on</strong>s. If you are successful in these tasks, you will<br />

generate exploratory interviews leading to exciting new challenges. Expect to put substantial effort<br />

The Best of Today’s Engineer: On <strong>Career</strong> <strong>Survival</strong> 39


into all phases of your campaign, from research to executi<strong>on</strong>, and then you must persist with your<br />

dedicati<strong>on</strong> over time. The network of pers<strong>on</strong>al c<strong>on</strong>tacts you develop using these six principles will<br />

generate job leads better and faster than other job search methods.<br />

© 2006 by Debra Feldman. Debra Feldman, founder of JobWhiz, is a job search expert with more than<br />

20 years of senior management c<strong>on</strong>sulting experience. She specializes in identifying unadvertised opportunities<br />

in the hidden job market. For more informati<strong>on</strong> and to c<strong>on</strong>tact her, visit www.JobWhiz.com. This<br />

article has been reprinted with permissi<strong>on</strong> from Debra Feldman.<br />

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