Tender No - IGNOU

Tender No._____
INDIRA GANDHI NATIONAL OPEN UNIVERSITY
TENDER DOCUMENT
Development of E- Content matrix for the Certificate in Jewellery
Designing (CJD) programme
Last Date & Time for submission of Tender – 21-02-2011 upto 2:30 P.M.
Date & Time for Opening of Tender – 21-02-2011 at 3:00 P.M.
DIRECTOR
(School of Vocational Education and Training)
INDIRA GANDHI NATIONAL OPEN UNIVERSITY
MAIDAN GARHI, NEW DELHI.
1

Chapters
INDEX
Pages
Chapter-I: Instructions to Tenderers
1.1 General Instructions 4
1.2 Last Date of Receipt of the Tender 5
Chapter-II Terms and Conditions of the Tender
2.1 Conditions to Qualify for Evaluation of Technical Bid 6
2.2 Compliance with Technical Specifications chapter 6 (IV)
2.3 Earnest Money Deposit 7
2.4 Submission of Offer 7
2.5 Evaluation of Tender 8&9
2.6 Acceptance of Tender 9
2.7 Effect and Validity of offer 10
2.8 Security Deposit/Performance Guarantee 10
2.9 Delivery and Penalty for Delay 11
2.10 Payment Terms 12
2.11 Settlement of Dispute & Jurisdiction 12
Chapter-IV: Specifications and Allied Technical Details 13
Chapter V: Price Schedule (Financial Bid) 14
Chapter VI: Other Forms and Formats for Submission 15 to 17
Format of Quotation for Technical Bid (Annexure-II)
Checklist (Annexure-III)
Bank Guarantee Performa (Annexure-IV & V)
2

INDIRA GANDHI NATIONAL OPEN UNIVERSITY
(SCHOOL OF VOCATIONAL EDUCATION AND TRAINING)
MAIDAN GARHI, NEW DELHI-110068
Invites Limited tender for developing E- Content matrix for the Certificate
Programme in Jewellery Designing (CJD) programme
On behalf of Indira Gandhi National Open University the DIRECTOR (SOVET) invites
limited tender for developing the E - Content matrix for the Certificate in Jewellery
Designing (CJD) programme.
The tender document containing the terms and conditions with requirement specifications
are attached herewith. The tender document duly filled in and completed in all respects
should be submitted to the Director, School of Vocational Education and Training, Room
10 , Block No1 , Indira Gandhi National Open University , Maidan Garhi, New Delhi-
110068 on or before 21/02/2011 upto 2:30 P.M.
Bids will be opened on the same day at 3:00 P.M. This will be followed by presentations
and demos of technical capabilities in E-Content Matrix by each bidding vendor to
evaluate the bids, if necessary. Late submission of tender documents shall be summarily
rejected.
IGNOU reserves the right to accept or reject any of all the tenders without any reason
thereof.
Director (SOVET)
3

Chapter –I
INSTRUCTIONS TO TENDERERS
1.1 General Instructions
(a)
(b)
(c)
(d)
On behalf of the Indira Gandhi National Open University, REGISTRAR
(Administration), hereafter referred as „The Purchaser‟, invites tenders for
developing E- Content matrix for the Certificate Programme in Jewellery
Designing (CJD) programme hereafter referred as „The Tenderer‟, for the
supply and installation of the items as per the specifications mentioned.
All offers in the prescribed format should be submitted before the time and date fixed
for the receipt of offers as set forth in the tender document offers received after the
stipulated time and date are liable to be rejected. The Tenderer must ensure that the
conditions laid down for submissions of offers detailed are correctly and completely
fulfilled. Tenders found to be deficient in any respect shall be summarily rejected.
Similarly, conditional offers and offers with terms and conditions inconsistent with
those contained in this document shall be rejected.
In the event of the tender being submitted by a firm, it must be signed separately by
each member thereof, or in the event of the absence of any partner, it must be
signed on his behalf by a person holding power of attorney and in case the firm is
registered, a copy of the certificate issued by the Registrar of firms be furnished. In
the event the tender is submitted by a Company, it must be signed by a person who
is authorized under the Articles of Association of the Company to do so or by a
person holding a duly authorized power of attorney supported by Board Resolution
of the Company.
An incomplete offer is liable to be rejected. The Tenderer must fill this checklist and
submit along with his offer in his own interest.
Signature and Seal of the Tenderer
4

1.2 Last date of receipt of the Tender
(a)
(b)
The tenders complete in all respects should reach the Director , School of Vocational
Education and Training Room # 10, Block 1 ,IGNOU, Maidan Garhi, on or
before21/02/2011 upto 2:30 P.M.
Technical bid will be opened on 21/02/2011 at 3:00 P.M. at IGNOU, Maidan Garhi,
New Delhi.
Courses of the CJD programme for E-Content Matrix development.
Course Block Contents PPT FDF AV
1:-
1 Craft and design movements, Its 5 5 5
(Theory of
Jewellery
Design and
Context) 2
significance and Inpact on Jewellery
Design
Evaluation and Future directions of
Jewellery Design
4 4 4
3 Evaluation of materials, Techniques and
Technology on Jewellery Industry
5 5 5
2:-
(Jewellery
Sketching
and
rendering)
3:-
Jewellery
Design and
Practice
4:-
Jewellery
Marketing
1 Materials and Free hand Drawing 5 4 3
2 Technical Drawing 4 4 3
3 Shading and Rendering 4 4 3
1 Inspiration and its applications in Design 5 5 3
2 Style variation in Jewellery Design 5 4 3
3 Presentation Techniques in Jewellery
Design
4 5 3
1 Jewellery Market basis 4 5 4
2 Jewellery Indsutry Interface 4 5 4
3 Jewellery Retail basis 5 4 4
5
Signature and Seal of the Tenderer

Terms and Conditions of the Tender
Chapter –II
2.1 Conditions to Qualify for Evaluation of Technical Bid
The Tenderer shall provide the following information with the technical bid. These
information will be used for technical evaluation under the, two bid system
(Technical and Financial)
(a)
(b)
(c)
(d)
A brief write up clear specilisation/describing the key features as to how
proposed E – content matrix is suitable for meeting the IGNOU‟s needs
duly supported with complete technical details of the services quoted
including its detailed technical catalogue, etc.
Tenderer should indicate the details of their branches/channel partners for
taking up installation, commissioning and after sale and services,
maintenance at the locations at H/Q with their address, telephone nos. E-
mail and number of service engineers at that office (Service Engineer
should be qualified engineer with a University Degree/Diploma) who are
specialists in e-Learning
Development and installation, of such work orders executed in last three
years giving details of organizations for which work was executed, value of
order, work on hand, time period taken for completion, user feedback, etc.
Development period for E – content matrix from the date of issue of the
Work Order will be maximum 30 days.
2.2 Compliance with Technical Specifications
The technical bid must have compliance certificate with exact mention of
deviation, if any as per Annexure II chapter VI.
Signature and Seal of the Tenderer
6

2.3 Earnest Money Deposit
Tenderers are exempted from depositing EMD alongwith Tender document.
2.4 Submission of Offer
(a)
(i) All prices and other information like discounts etc. having a bearing on the price
shall be written both in figures and words in the prescribed form. Where there is a
difference between amounts quoted in words and figures, the amounts quoted in
words shall prevail.
(ii) The interested Tenderers will submit bid as asked for in the Tender Document.
Non-compliance of these may lead to rejection of bid.
(b)
(c)
(d)
(e)
(f)
(g)
The IGNOU shall not be responsible for any delay in submission of the tender bids.
The tender submitted by telex/telegram/fax or e-mail would not be construed as a
valid tender and will not be considered. No further correspondence will be
entertained on this matter.
The Registration number of the firm along with ST/CST number allotted by the
Sales Tax authorities in addition to PAN/TIN allotted by the IT Deptt. shall
invariably be given in the tender
The Excise Duty, Sales Tax/VAT etc., as applicable should be quoted
Separately in absence of which it will be presumed that they are included in the
rates and IGNOU shall have no liability to pay these charges.
Each page of the offer shall be numbered and must bear the signature and Stamp of
the tenderer at the bottom. All offers shall be either typewritten or written neatly in
indelible ink. Any correction should be properly authenticated.
The offers in the prescribed format should be addressed to Director, School of
Vocational Education and Training. This is a two-bid system. The first sealed
cover shall be superscribed “Tender for Technical Bids with Commercial Terms
and Conditions” – as prescribed in Chapter IV (Please ensure that no
financial details are mentioned in the Technical Bid otherwise the bid will be
rejected) The second sealed cover shall be superscribed “Tender for Financial
Bid” – as prescribed in Chapter V. Both these Envelopes, after being sealed
properly, shall be put into one cover, which should be properly sealed before it is
sent/ submitted. This cover should be superscribed “Tender for Development of
e-content matrix for Certificate in Jewellery Design (CJD) programme to be
opened at 3:00 P.M. on 21/02/2011. The sealed cover shall be addressed to the
Director, School of Vocational Education and Training, Room No 10, Block 1,
IGNOU, Maidan Garhi, New Delhi, 110068.
The first cover shall contain all details about technical capability, experience,
number of qualified software engineers for e-Learning, and other information as
per condition to Qualify for Evaluation of Technical Bid, clause 2.1. Those who do
not qualify the pre-qualification conditions given in clause 2.1 (a-d), 2.4 (e) and
2.4(f) shall be summarily rejected and their Financial Bids shall not be opened.
The IGNOU reserves the right to accept or reject any tender without assigning any
reason.
7

(h)
(i)
The “Technical Bids with Commercial Terms and Conditions” shall be opened
in the first instance in the presence of tenderers or representatives who may wish to
be present. Only one authorized representative per tenderer will be permitted to be
present at the time of opening of the tender unless otherwise permitted by the
Tender Opening Committee for more representatives from tenderer.
The “Financial Bid” must have pricing for evaluation of bids in absence of which
bids will not be considered. Financial bids shall be opened only for technically
qualified bidders.
2.5 Evaluation of Tender
(a) The Tender Evaluation Committee (TEC) will evaluate the tenders on the basis of
techno-commercial parameters, Presentation and Background Information. If
considered necessary, the Committee (TEC) may decide to visit and inspect the
facilities. Other related sites, as it may find worth in order to gather further information
leading to evaluation of bids, may also be visited by TEC. Tenderer will be bound to
provide all necessary information as desired by TEC at such sites. The short-listed
tenderers will be called for detailed discussions at a specified date, time and venue
including demonstration of their proposal methodology as submitted in the bid.
(b) The Technical Proposal will be evaluated on the basis of applicant‟s experience, its
undertaking of Terms of Reference (TOR), proposed methodology and work plan, and
the experience of key personnel. Only those applicants whose technical proposal score
70 marks or more out of 100 shall be declared as technically suitable and will be
empanelled
(c) The scoring criteria to be used for evaluation shall be as follows:
Sr. Items Marks Criteria
No
1 Firm's relevant experience and
presentation of the previous work
demonstration to the evaluation
committee
40 50% of the maximum marks shall be
awarded for similar assignments
undertaken by the tenderer.
The remaining 50% shall be awarded for
their relevant experience
2 Proposed Methodology and Work
Plan
30 Evaluation will be based on the quality of
submissions
3 Relevant Experience of key
Personnel &Technical expertise of
the firm, infrastructural facility
available with the tenderer.
30 50% of the maximum marks for each key
personnel shall be awarded for the
number of similar assignments the
respective Key personnel has worked on.
The remaining 50% on firms technical
capability, infrastructural facility.
Grand Total 100
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(d) If the Purchaser considers necessary, it may ask for revised financial bids from the
short listed tenderers which should be submitted within three days of intimation of this
effect in sealed envelopes on specified date and time. The revised bids shall not be for
amounts more than one quoted earlier for an item, unless the specification is of higher
than the earlier ones, by the respective tenderer. Any tenderer quoting higher rates for
the same item with same specification quoted earlier in their revised financial bid shall
be disqualified for further consideration.
(e) The Financial Bid of the technically short listed tenderers only shall be opened in the
presence of their representative, who may wish to be present, on a specified date and
time at the office of the Director, School of Vocational Education and Training.
(f) The Purchaser reserves the right to select the tenderer on the basis of best possible
features quoted. The decision of IGNOU arrived at as above shall be final and
representation of any kind shall not be entertained on the above. Any attempt by any
tenderer to bring pressure of any kind shall disqualify the tenderer for the present
tender and the tenderer shall be liable to be debarred from bidding for IGNOU tenders
in future for a period of three years.
(g) The Tender will be awarded to L-1. However, the Purchaser reserves the right to award
the contract to any of the bidders irrespective of not being lowest and in this respect.
The decision of the University shall be final.
(h) The Tenderer must mention in writing the current projects in hand to asses their ability
to complete the project in time
2.6. Acceptance of tender
(a) The IGNOU may accept a tender for a part or whole of the quantity offered, reject any
tender without disclosing any reason and may not accept the lowest or any tender.
(b) The Tenderers must ensure that the conditions laid down for submission of offers
detailed in the preceding Clauses and Sub-Clauses, are completely and correctly
fulfilled. Tenders, which are not complete in all respects as stipulated above, shall be
summarily rejected.
(c) The tender shall be processed as per standard procedures. The Purchaser, however,
reserves the right to reject any tender without disclosing any reason. The Purchaser
would not be under obligation to give any clarifications to those Tenderers whose
tenders have been rejected.
Signature and Seal of the Tenderer
9

2.7 Effect and Validity of Offer
(a)
(b)
(c)
(d)
(e)
The offer shall be kept valid for acceptance for a minimum period till completion
of the project
Order shall be placed as per IGNOU‟s requirements by the authorized officer i.e.
DIRECTOR (SOVET) or his nominee. The successful tenderer will develop E-
content matrix in a maximum period of one month.
The contract shall be valid till the development, installation and completion of all
e-content matrix material . If required, additional orders shall be placed within this
period with financial benefits, due to reduction in price if any, to IGNOU.
All the terms and conditions for the supply, testing, commissioning and acceptance,
payment terms, penalty etc. shall be as those mentioned herein and no change in the
terms and conditions will be acceptable. Alterations, if any, in the tender bid shall
be attested properly by putting their signatures and seal by the tenderer, failing
which the tender is liable to be rejected.
The Registration number of the firm along with CST and PAN/TIN allotted by the
authorities shall invariably be given in the tender.
2.8 SECURITY DEPOSIT/PERFORMANCE GUARANTEE
The successful tenderer(s) shall, after placing the work order, deposit an amount of
Rupees equivalent to 5% of the value of the contract as security deposit for
due performance of the contract. The security deposit may be furnished in the form
of a Bank Guarantee/ Demand Draft drawn in favour of IGNOU or a bank
guarantee from a commercial bank/scheduled bank guaranteed by RBI, duly
countersigned by the bankers. The validity of Bank Guarantee/Security Deposit
shall be for the entire period of the contract plus Two months. The Security
Deposit/Bank Guarantee shall be furnished within 10 days from the date of
acceptance of the offer in terms of work order. Failure to furnish Security
Deposit/Bank Guarantee shall be treated as breach of contract and entail
cancellation of the contract, forfeiture of EMD and procurement of e-Learning
modules from the next acceptable tenderer at the Cost and risk of the Contractor
(tenderer at default). If the tenderer is not able to develop, E – content matrix
completely within the specified period to the complete satisfaction of the IGNOU,
the Bank Guarantee/Security Deposit shall be invoked/ forfeited as the case may
be.
Signature and Seal of the Tenderer
.
10

2.9 DELIVERY AND PENALTY FOR DELAY
2.9.1 The Tenderer shall deliver, in accordance with the conditions of the order
placed by the Purchaser the time/place and in the manner specified in the
Tender. Execution of job is time –bound. Any delay in the supply, installation
and commissioning within the time fixed or in the event of repudiation of the
contract, the Purchaser reserves the right to recover damage for Breach of
Contract as indicated below:
a) To recover from the Tenderer liquidated damages including administrative
expenses a sum equivalent to 0.05% of the price of the project, incase the
contractor has failed to deliver within the period of 45 days after the issue of
work order fixed for delivery/commissioning for each week or part thereof
during which delivery is in arrears subject to an overall ceiling of 10% of the
total contract price.
b) Contact any other Tenderer elsewhere without a show-cause notice to
contractor, on the account and at the risk of the Tenderer of the services not so
delivered or others of a similar description (where services exactly complying
with particulars are not in the opinion of the Purchaser, which shall be final,
readily procurable) without canceling the contract in respect of the installments
not yet due for delivery. If the Tenderer had defaulted in the performance of the
original contract, the purchaser shall have the right to ignore his tender for risk
purchase even though the lowest.
c) Cancel the contract or a portion thereof without a show-cause notice to the
Tenderer and if so desired contract or authorize contracting for the services not
so delivered or others of a similar description (where services exactly
complying with particulars are not in the opinion of the Purchaser, which shall
be final, readily procurable) at the risk and cost of the Tenderer. If the Tenderer
had defaulted in the performance of the original contract, the purchaser shall
have the right to ignore his tender for risk purchase even though the lowest.
d) All the deliverables, as per the work order placed would be subjected to
appropriate standard testing procedure to the satisfaction of the Purchaser. Only
those items would be considered for acceptance of delivery, which would
qualify such tests.
Signature and Seal of the Tenderer
11

PAYMENT TERMS
(i)
Payment shall be made within 30 working days of submission of bills of the evaluation
committee duly supported by the consignee‟s receipt with satisfactory performance
report and as governed by the following:
No part of the contract price shall become due or payable until the tenderer has
developed, installed and commissioned the e-learning modules to the complete
satisfaction of IGNOU. Payment shall be made subject to recoveries, if any.
(ii) A pre-receipted bill shall be submitted in duplicate in the name of IGNOU at the
Location mentioned in the purchase order. It shall be done soon after the delivery,
installation and commissioning of the items along with a copy of the duly receipted
delivery challan in original of the consignee certifying satisfactory commissioning.
(iii) TDS as applicable will be deducted as per the Income Tax Rules.
Settlement of Dispute & Jurisdiction
In the event of any question, dispute or difference arising under these conditions or
„Instructions to Tenderers' or in connection with this contract both the parties shall try to
resolve their dispute by mutual discussion within a period of 30 working days failing
which only the courts at Delhi/New Delhi will have Jurisdiction to adjudicate upon the
matter.
Signature and Seal of the Tenderer
12

TECHNICAL BID
Specifications for e-content matrix
Chapter –IV
Section- I: Details of each course developed – Finance & Accounting – 25 Hours
______________________________________________________________
Name of the Company:
Address:
Telephone Number/Mobile Number:
Type of Firm:
PAN/TIN Number:
Sl.
No.
Course Type Details Hrs
PARTICULARS OF KEY PERSONNEL
Designation of Key
Personnel
Name
Educational
Qualification
Length of
Professional
Experience
Present Employment
Name
of firm
Employed
Since
No of
Assign
ments
Procurement
Expert
Technical Expert
Legal Expert
* Please attach the CV of each Key Personnel
13

Chapter –V
Financial Bid
(To be duly filled in and sent in sealed envelop no. (2) - each page must be signed with
SEAL of the Tenderer)
Name of the Company:
Address:
Telephone Number/Mobile Number:
Type of Firm:
FORMAT OF QUOTATION FOR FINANCIAL BID
Pricing & Cost Break up
Component Description in detail
Pricing
INR per hour
Total Cost of developing E- Content matrix of
CJD Programme
We agree to develop the above E-Content matrix in accordance with the technical specifications for
a total contract price of Rs. ……………. (amount in figures) ---------------------- within the period
specified in the Invitation for Quotations/ bid document on terms and conditions agreed to therein.
Date:
Signature & Seal of the Tenderer
14

(To be filled and sent in sealed envelope no. (1))
FORMAT OF QUOTATION FOR TECHNICAL BID
(Information pertaining to deviation and compliance statement)
Name of the Company _______________________________________
Annexure II
S.
No.
Course
Type
Standard requirement for the e-Learning module
What is being
offered?
Deviations
(if any)
with
remarks
Note:
Signature and Seal of the Tenderer
1. Please give brief description on the technical superiority/inferiority of each item
proposed. Enclose one page brief separately.
Date:
Signature and Seal of the Tenderer
15

Annexure-III
(To be duly filled in and sent in sealed envelop no. (1)
Check List
(The check list must be filled in and furnished with the Bid)
Has this Bid document been issued to you?
Yes/No
Have you furnished the statement of Deviations from
Technical Specifications?
Have you quoted delivery period correctly and precisely?
Have you kept your offer valid for till completion of the project?
Have you attached the list of software engineers for e-content matrix
development and delivery?
Have you attached the plan of how you will execute the project?
Have you the attached the list of projects in hand to assess the project
execution on time?
Yes/No
Yes/No
Yes/No
Yes/No
Yes/No
Yes/No
Date :
Signature and Seal of the Tenderer
16

ANNEXURE -V
MODEL BANK GUARANTEE FORMAT FOR PERFORMANCE SECURITY
To
Registrar
WHEREAS ……………………………………………………………………………….
(name and address of the supplier) (herein after called “the supplier”) has
undertaken, in pursuance of contract no……………………………. dated ………….
to supply (description of goods and services) (herein after called “the contract”).
AND WHEREAS it has been stipulated by you in the said contract that
the supplier shall furnish you with a bank guarantee by a scheduled
commercial recognized by you for the sum specified therein as security for
compliance with its obligations in accordance with the contract;
AND WHEREAS we have agreed to give the supplier such a bank
guarantee;
NOW THEREFORE we hereby affirm that we are guarantors and
responsible to you, on behalf of the supplier, up to a total of ………………
…………………………………………………………. (amount of the guarantee in
words and figures), and we undertake to pay you, upon your first written
demand declaring the supplier to be in default under the contract and without
cavil or argument, any sum or sums within the limits of (amount of guarantee)
as aforesaid, without your needing to prove or to show grounds or reasons for
your demand or the sum specified therein.
We hereby waive the necessity of your demanding the said debt from the
supplier before presenting us with the demand.
We further agree that no change or addition to or other modification of
the terms of the contract to be performed there under or of any of the contract
documents which may be made between you and the supplier shall in any way
release us from any liability under this guarantee and we hereby waive notice
of any such change, addition or modification.
This guarantee shall be valid until the ….. day of ………, 20……
…………………………….
(Signature of the authorized officer of the Bank)
………………………………………………………….
Name and designation of the officer
………………………………………………………….
………………………………………………………….
Seal, name & address of the Bank and address of the Branch.
17