Agenda Item - East Sussex County Council

Appendix 1
3.6 Operational Practice Subgroup
The Operational Practice Subgroup is responsible for promoting consistency of
practice across organisations, seeking feedback from service users, post
investigation to inform changes and development in practice and developing
appropriate services to support individuals through the safeguarding process.
Progress
The group has made significant developments during 2009/10 including:
o A member of the group has taken part in a Department of Health research
project to produce a guide to best practice in Governance in relation to
Safeguarding Adults Boards as well as produce a national framework to
support decision making in cases that involve self-neglect. This work has been
progressed through this subgroup.
o Developing and publishing a Provider protocol to ensure agencies that provide
support to vulnerable adults are aware of their roles and responsibilities and the
appropriate action to take
o Exemplars have been developed on how best to manage risk and these are
used to inform reflective practice workshops with operational teams
o A system for managing risk has also been incorporated in the wider risk
framework for self-directed support.
A plan has been developed to address areas for development during 2010-11
including:
o An update of the Sussex Multi-Agency Policy & Procedures to create an
accessible, user friendly, web-based manual
o Finalising the Sussex Multi-Agency Self-Neglect Policy
o Developing a tool to ensure timely access to clinical and medical advice and
input to safeguarding investigations
o A review of Adult Social Care Practice Standards with a view to introduce the
equivalent across agencies
o Monitoring the impact operationally, of the raising awareness campaign.
Areas for development identified from the Serious Case Review will be
incorporated in the 2010/11 Work Programme.
7