ACI World Report January 2012 - Airports Council International
ACI World Report January 2012 - Airports Council International
ACI World Report January 2012 - Airports Council International
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10 <strong>ACI</strong> <strong>World</strong> <strong>Report</strong> – <strong>January</strong> <strong>2012</strong><br />
Managing Service Quality at <strong>Airports</strong> Training – Taking Off at Istanbul Airport<br />
Continued...<br />
Sixteen course participants, from four different locations, successfully completed the training<br />
requirements and received the <strong>ACI</strong> MSQA certificate.<br />
Since the establishment of this training initiative in 2009, <strong>ACI</strong> staff has delivered the course ten times –<br />
eight in English and two in Spanish, and have trained more than 165 participants.<br />
If you are interested in participating in this training programme in <strong>2012</strong>, or to receive more information<br />
about <strong>ACI</strong> Global Training, please contact training@aci.aero.<br />
Announcing the <strong>Airports</strong><br />
<strong>Council</strong> <strong>International</strong><br />
Airport Economics<br />
Survey 2011<br />
<strong>ACI</strong> <strong>World</strong> Director General Angela Gittens is pleased to announce the release of the Airport Economics Survey 2011.<br />
Gittens stated, “As background on the financial results in 2010, as always, it is important to consider the traffic trends during<br />
the reporting period. Powered by a strong rebound in the global economy, the first half of 2010 was characterized by a major<br />
recovery in the global air cargo sector, more than compensating for the significant declines in the previous year. Passenger<br />
growth rates were robust and stable at an elevated level only temporarily dented by the ash cloud phenomenon in April 2010.<br />
Aircraft movement growth however was moderate pointing to higher aircraft utilization and nimble capacity management<br />
and expansion on the part of the airlines.”<br />
Each year, <strong>ACI</strong> <strong>World</strong> collects key economic information from its members worldwide in order to produce valuable industry<br />
data and analysis concerning the financial performance of airports in Africa, Asia-Pacific, Europe, Latin America, Middle East,<br />
and North America. The <strong>ACI</strong> Airport Economics Survey has become an industry-wide and highly respected source of airport<br />
economic data.<br />
The 16th edition of the <strong>ACI</strong> Airport Economics Survey presents data and analysis relative to airport operations for the financial<br />
year 2010 / 2011, based on <strong>ACI</strong> member input through a survey conducted in the 2nd and 3rd quarter of 2011. The survey<br />
generated responses from 604 airports that together handled 3.12 billion passengers or about 62 percent of worldwide<br />
traffic in 2010, providing unique and comprehensive insights into economics and finances of airports around the world.<br />
Revenues<br />
Extrapolating from the survey results, <strong>ACI</strong> calculated worldwide total airport income in 2010 to have reached USD 101.8<br />
billion, including an estimated USD 4.6 billion for the Middle East region. Hence, compared to 2009 survey results, industry<br />
revenue was roughly 7 per cent up in 2010 which is broadly in line with industry growth.