ACI World Report January 2012 - Airports Council International

ACI World Report – January 2012
ACI World Further Aligns its
Operations to Better Serve Members
To better assist ACI Members in the areas of safety, security, facilitation, environment and economics, the ACI World
Team in Montreal has further optimized its organisational structure to maximize capacity and leverage resources to more
effectively and efficiently service the needs of its members.
As part of our efforts, Craig Bradbrook has been appointed Deputy Director General. Rafael Echevarne, Director Economics
and Programme Development, assumes responsibility for the ASQ (Airport Service Quality) Programme. Building on
her previous role as Director of ICAO Facilitation, Georgina Graham will assume additional responsibility for the aviation
security portfolio under the title of Director, Security and ICAO Facilitation. We have also recently appointed Deena Zilman
as Manager, Human Resources and Administration.
Craig Bradbrook
Deputy Director General
In the new position of Deputy Director General,
Craig Bradbrook has oversight responsibility
for the functions of Security, Facilitation and
Airport IT, ICAO Facilitation, Environment, HR &
Administration, IT Services, Global Training and
the APEX in Safety programme. Craig joined ACI
in 2006 as Director, Security & Facilitation. Prior
to that he was a General Manager with the Airport
Authority Hong Kong where he had responsibility
for Safety, Security, Environment, Contingency
Planning and Performance Monitoring. Craig
has more than 20 years’ experience in airport
management.
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Deena Zilman
Manager, Human Resources and Administration
Deena joined ACI at the start of this year, and brings with her more
than 5 years of human resources experience. Previously, Deena
was the human resources manager of an e-commerce organization.
Deena graduated from Concordia University with a Bachelors in
Human Relations, and continued her education receiving a post
graduate diploma in Human Resources Management from McGill
University.
Her specialties include: Recruitment, group insurance benefits
administration, performance appraisal administration, policy &
procedure development, and employee relations.
DEPARTURE
Claudia López de Castilla, Coordinator, Global Training left ACI World on January 6, 2012 to pursue other
opportunities. We thank Claudia for her contributions to ACI World and wish her continued success in her
future endeavours.