First Quarter 2013 - Toronto Pearson International Airport
First Quarter 2013 - Toronto Pearson International Airport
First Quarter 2013 - Toronto Pearson International Airport
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TODAY<br />
Editor-in-Chief:<br />
Toby Lennox<br />
Senior Editor:<br />
Jason Ritchie<br />
(416) 776-5584<br />
Jason.Ritchie@GTAA.com<br />
Designer:<br />
Melissa Lim<br />
(416) 776-3134<br />
Melissa.Lim@GTAA.com<br />
Photography * :<br />
Melissa Lim<br />
Erin Joyce<br />
*<br />
Unless otherwise stated<br />
Staff Writers:<br />
Melissa Lim<br />
Lee Petrie<br />
Shannon O’Reilly<br />
Scott Russell<br />
Advertising Sales:<br />
publication@GTAA.com<br />
Regular issues of <strong>Toronto</strong> <strong>Pearson</strong> Today are<br />
published quarterly by:<br />
Greater <strong>Toronto</strong> <strong>Airport</strong>s Authority<br />
Corporate Affairs and Communications<br />
<strong>Toronto</strong> <strong>Pearson</strong> <strong>International</strong> <strong>Airport</strong><br />
P.O. Box 6031<br />
3111 Convair Drive, <strong>Toronto</strong>, AMF<br />
Ontario, L5P 1B2<br />
www.<strong>Toronto</strong><strong>Pearson</strong>.com<br />
<strong>Toronto</strong> <strong>Pearson</strong> Today is made available<br />
free of charge at <strong>Toronto</strong> <strong>Pearson</strong><br />
<strong>International</strong> <strong>Airport</strong> in<br />
<strong>Toronto</strong>, Ontario, Canada.<br />
This publication can also be found online<br />
at www.<strong>Toronto</strong><strong>Pearson</strong>.com.<br />
Features<br />
4 Get Home Faster with A-B-C:<br />
Automated Border Clearance<br />
5<br />
6<br />
13<br />
16<br />
17<br />
Regulars<br />
10<br />
14<br />
Temporary LINK Train Shut Down<br />
for the Union-<strong>Pearson</strong> Express<br />
Airline Fee Reductions<br />
Operation Bright Star: An<br />
Exercise in Emergency Practices<br />
From the GTAA to CATSA:<br />
Our Former CEO Gets a New Job<br />
Royal Recognition: The <strong>Toronto</strong><br />
<strong>Pearson</strong> Crisis Support Team<br />
Receives a Distinguished Honour<br />
Shopping and Dining:<br />
New Dining Innovations<br />
People at <strong>Pearson</strong>:<br />
Michael Roxas, GTAA Sign Shop<br />
Supervisor<br />
To receive an electronic version of <strong>Toronto</strong><br />
<strong>Pearson</strong> Today, please send<br />
an e-mail to publication@GTAA.com.<br />
Copyright © <strong>2013</strong> Greater <strong>Toronto</strong><br />
<strong>Airport</strong>s Authority<br />
All rights reserved. No part of this<br />
publication may be reproduced, stored<br />
in a retrieval system, or transmitted, in<br />
any form or by any means (photocopying,<br />
electronic, mechanical, recording or<br />
otherwise) without the written consent of<br />
the copyright holder. The GTAA does not<br />
necessarily endorse the products, services<br />
or companies that appear in advertisments<br />
contained within this publication.<br />
ISSN: 1718-0244<br />
20<br />
22<br />
Arts and Exhibitions: Stamp of<br />
Approval; Urban Nature<br />
Customer Service, For You<br />
www.<strong>Toronto</strong><strong>Pearson</strong>.com<br />
TPT first quarter <strong>2013</strong> 3