IT at Oxford University - Computing Services
IT at Oxford University - Computing Services
IT at Oxford University - Computing Services
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<strong>IT</strong> <strong>at</strong> <strong>Oxford</strong> <strong>University</strong><br />
http://Welcometo<strong>IT</strong>.ox.ac.uk<br />
<strong>Oxford</strong> <strong>University</strong> <strong>Computing</strong> <strong>Services</strong> (OUCS)<br />
13 Banbury Road<br />
Tel. (2)73200<br />
help@oucs.ox.ac.uk
Agenda<br />
• <strong>University</strong> card<br />
• OUCS services and who can use them<br />
• Your <strong>Oxford</strong> account & your Email<br />
• Network connection, use, and remote access<br />
• Wh<strong>at</strong> can go wrong?<br />
• Personal web space, OxFile<br />
• <strong>IT</strong> Learning Programme<br />
• WebLearn<br />
• Backup<br />
• Other resources, Useful web links
<strong>University</strong> Card<br />
• <strong>Oxford</strong> <strong>University</strong> identity card<br />
• Sign the back NOW<br />
• Carry it with you <strong>at</strong> all times<br />
• Used to access all OUCS <strong>Services</strong>,<br />
libraries, departments, College facilities<br />
• If lost report immedi<strong>at</strong>ely to College<br />
Office/Porters/College <strong>IT</strong> Dept/Library<br />
• Lost cards incur a £10 replacement fee
OUCS <strong>Services</strong><br />
• Backbone network, mail, web, UNIX servers<br />
– Your department or College’s network is run by dept/college staff<br />
and we cannot set up a connection to it for you <strong>at</strong> OUCS<br />
• Remote access services (VPN & Eduroam)<br />
• File backup and archive (not available to undergradu<strong>at</strong>es)<br />
• Personal web space, exchanging large files<br />
• <strong>IT</strong> teaching, WebLearn<br />
• Helpcentre<br />
• Hardware breakdown service - special r<strong>at</strong>es<br />
• Online shop: software, licences & services<br />
• Poster printing (up to A0 and a little beyond)
Who can use OUCS <strong>Services</strong>?<br />
• Undergradu<strong>at</strong>es<br />
• Postgradu<strong>at</strong>es<br />
• <strong>University</strong> and college staff<br />
• Academic visitors<br />
Most OUCS facilities and services are free<br />
to members of <strong>Oxford</strong> <strong>University</strong>
Activ<strong>at</strong>ing your <strong>Oxford</strong> account<br />
• When your <strong>University</strong> Card was issued …<br />
• OUCS cre<strong>at</strong>ed your <strong>Oxford</strong> account ...<br />
• and sent you an email containing your<br />
ACTIVATION CODE<br />
• Just follow the instructions and your account<br />
should be working within minutes …<br />
https://webauth.ox.ac.uk<br />
• Your <strong>Oxford</strong> account gives you access to email<br />
and many other services<br />
• including the self-service <strong>Oxford</strong> Student System
https://webauth.ox.ac.uk
Email <strong>at</strong> <strong>Oxford</strong><br />
• Use your <strong>University</strong> account for ALL <strong>University</strong><br />
correspondence<br />
• Email addresses can be looked up via the web:<br />
– http://www.ox.ac.uk/contact<br />
– or use the Global Address List within Exchange<br />
• Obey the <strong>University</strong>’s rules for computer use<br />
• DO NOT disclose your password to anyone<br />
• Basic SPAM filtering available through the<br />
OUCS registr<strong>at</strong>ion pages – please use it!<br />
– This is set to medium by default, so w<strong>at</strong>ch your Junk<br />
folder<br />
• You get a 2Gb email quota on Nexus
Email Addresses<br />
• All new students and staff have an e-mail<br />
address and account cre<strong>at</strong>ed when their<br />
<strong>University</strong> Card is issued<br />
• <strong>University</strong> email address:<br />
– first.last@coll-or-dept.ox.ac.uk<br />
• Gradu<strong>at</strong>es generally have addresses for<br />
department and college. Normally both go<br />
to the same <strong>Oxford</strong> account but …<br />
• A few departments still run their own email<br />
servers
Reading Email<br />
• Main <strong>University</strong> mail service is called Nexus<br />
• OWA (Outlook Web Access) is the web face of Nexus<br />
– https://nexus.ox.ac.uk<br />
• Can read e-mail using an e-mail client<br />
– Outlook, Outlook Express, Thunderbird, Opera<br />
– need the client installed & configured on your computer<br />
– Configur<strong>at</strong>ion instructions for these and more <strong>at</strong><br />
http://www.oucs.ox.ac.uk/email/config/<br />
• Many colleges insist on undergradu<strong>at</strong>es reading email<br />
daily during full term<br />
• If you don’t read your Nexus e-mail regularly please<br />
forward it to an account th<strong>at</strong> you do read regularly
https://nexus.ox.ac.uk<br />
• Use your <strong>University</strong> (Single Sign-On) login<br />
to access OWA (Outlook Web Access)
Webauth/SSO login<br />
• The webauth or SSO (Single Sign-On) login screen is<br />
used for most services other than Nexus
OUCS Registr<strong>at</strong>ion<br />
• Login:<br />
– Set, upd<strong>at</strong>e or view Nexus mailbox settings<br />
• SPAM filter settings<br />
• Email forwarding<br />
• Email usage and quota
Connecting to the network<br />
• College or department specifics<br />
• Local connections, run by college or department<br />
– OUCS cannot set up a connection to a College or<br />
Department network for you as we do not run the network<br />
inside the college or department<br />
• You must:<br />
– have anti-virus software installed and kept up to d<strong>at</strong>e<br />
(Sophos is free to all members of the <strong>University</strong>)<br />
– keep your OS upd<strong>at</strong>ed (e.g. Windows Upd<strong>at</strong>e)<br />
• Wireless network connections<br />
– OWL (<strong>Oxford</strong> Wireless LAN)<br />
– Eduroam
Network usage<br />
• Peer-to-peer file sharing (e.g. BitTorrent,<br />
LimeWire) is frowned upon and may be<br />
forbidden by your college or department<br />
• Non-permitted P2P activity may result in<br />
disconnection or a fine or even a visit to the<br />
Proctors<br />
• Skype is ok as long as you set it up as specified<br />
on the OUCS pages:<br />
• http://www.oucs.ox.ac.uk/network/voip/skype.xml<br />
• <strong>Oxford</strong> backbone and JANET AUP<br />
• Email software
Remote Access<br />
Remote Access uses a separ<strong>at</strong>e password, NOT your SSO password<br />
• VPN service<br />
– http://www.oucs.ox.ac.uk/network/vpn/<br />
– Use for access to <strong>Oxford</strong>-only resources if your computer is not<br />
directly connected to the OU network. e.g. on a commercial<br />
broadband service or via Eduroam (below).<br />
– Needed for OXAM and some other services.<br />
– Also needed to use OWL, the <strong>Oxford</strong> Wireless LAN<br />
• Eduroam service<br />
– http://www.oucs.ox.ac.uk/network/wireless/services/eduroam/<br />
– An intern<strong>at</strong>ional feder<strong>at</strong>ion of academic institutions which allows<br />
its users to visit other organiz<strong>at</strong>ions and obtain WiFi access<br />
using the same username and password as they would use <strong>at</strong><br />
their home institution.<br />
– NB you may need to use VPN over Eduroam for access to some<br />
services
Personal Web Space<br />
• Each user is allowed 15MB of web space<br />
• Activ<strong>at</strong>e it on https://register.oucs.ox.ac.uk/accman/web<br />
(‘Manage web space’ in OUCS Registr<strong>at</strong>ion login)<br />
• Access using <strong>Oxford</strong> username and password<br />
• Use SCP, SFTP (unsecured FTP is not permitted) to<br />
place files on web space<br />
• Need to use “makeweblinks” command on linux server<br />
for SCP connection<br />
• Details on OUCS web site<br />
http://www.oucs.ox.ac.uk/web/intro/index.xml<br />
• May not be used for commercial purposes or to bring the<br />
<strong>University</strong> into disrepute
OxFile: Large File<br />
Exchange Service<br />
Sometimes you want to transfer a file to someone but it is<br />
too large to <strong>at</strong>tach to an email or to put into your personal<br />
web space.<br />
OxFile is the <strong>University</strong>’s “DropBox” service<br />
• Visit it on https://oxfile.ox.ac.uk/<br />
• Limits: (file) 25Gb, (folder) 40Gb<br />
• Access using <strong>Oxford</strong> username and password<br />
• Can be used for receiving files as well as for passing<br />
them to others<br />
• D<strong>at</strong>a can be received from/passed to people outside the<br />
<strong>University</strong>
Wh<strong>at</strong> can go wrong?<br />
• Computer virus?<br />
– protect your computer<br />
– software & regular upd<strong>at</strong>es available from OUCS<br />
– http://www.oucs.ox.ac.uk/viruses/<br />
• Keep machines up to d<strong>at</strong>e!<br />
– Windows Upd<strong>at</strong>e<br />
• Corrupt/lost files? - Take regular backups<br />
• No space for new email? - delete unwanted<br />
messages - w<strong>at</strong>ch for big <strong>at</strong>tachments<br />
• Forgotten password for:<br />
– Nexus/SSO? - reset it using your security question<br />
– College/dept. network? - see College/dept. <strong>IT</strong> Staff
Dealing with Problems<br />
• Look on college/dept. or OUCS web pages<br />
• http://welcometoit.ox.ac.uk<br />
• Then ask college or department <strong>IT</strong> staff<br />
• If all else fails then use the OUCS Helpdesk<br />
– General help<br />
– E-mail help@oucs.ox.ac.uk, call (2)73200 or visit us<br />
– 8.30am-8.30pm Mon-Fri<br />
• Forgotten college or department network<br />
password? OUCS don’t control those so can’t<br />
help – see college or department <strong>IT</strong> Staff
OUCS Helpcentre <strong>Services</strong><br />
• Bring your <strong>University</strong> Card<br />
– No card == No access<br />
• Computers – Mac and PC<br />
– Lots of applic<strong>at</strong>ions including office, web, email etc.<br />
– Need an Helpcentre account (self-register from anywhere)<br />
• B&W and Colour Printing (using prepayment card)<br />
• Photocopying, scanning including 35mm slides<br />
• CD-Writing<br />
• Flash memory cards (CF, SD, MS, SM)<br />
• ZIP & 3.5” floppy disk drives available<br />
• Video editing<br />
• PC consultancy appointments<br />
– Only after initial consult<strong>at</strong>ion with helpdesk
Hardware Breakdown Service<br />
• Useful and cheap breakdown cover for<br />
your desktop, laptop, printer, or iPod<br />
• iPod cover includes accidental damage<br />
• For students registering a computer on<br />
breakdown cover for the first time, there is<br />
a 50% discount. An iPod registered <strong>at</strong> the<br />
same time will also <strong>at</strong>tract a 50% discount<br />
• http://www.oucs.ox.ac.uk/breakdown/
<strong>IT</strong> Learning Programme<br />
http://www.oucs.ox.ac.uk/itlp/<br />
• Many courses available – (nearly) free!<br />
• 1 hour, half-a-day, to three full days<br />
• All levels<br />
• Office applic<strong>at</strong>ions, e-mail, publishing (including<br />
Web), research skills, programming, and much<br />
more!<br />
• Advanced ECDL<br />
• Book online on the OUCS web site
Apple Authorised Training<br />
Centre for Educ<strong>at</strong>ion<br />
• Ten iMacs, sounds system, large plasma<br />
screen & interactive whiteboard<br />
• Courses on:<br />
Images – Video – Podcasts<br />
• Taught by n<strong>at</strong>ional experts<br />
• For beginners upwards<br />
• Make us your first call for Apple training
WebLearn<br />
• Virtual Learning Environment (VLE)<br />
• Parts are on open access<br />
• Parts require login to access<br />
• Login using your <strong>Oxford</strong> username & password<br />
• https://weblearn.ox.ac.uk
The HFS (Hierarchical File Server)<br />
• Backup and long-term archive services<br />
• Autom<strong>at</strong>ed (robotic) tape library<br />
• Available to staff and postgrads only<br />
• Scheduled and on-demand (24x7) backup<br />
• Three copies of your d<strong>at</strong>a are made<br />
– One copy stored outside oxford<br />
• Protect your d<strong>at</strong>a
• OUCS Shop<br />
Other Resources<br />
– Online service ONLY<br />
– For software, licences and services<br />
– http://www.oucs.ox.ac.uk/shop/<br />
• Libraries: OxLIP (Not OUCS-provided)<br />
– http://www.bodley.ox.ac.uk/oxlip/<br />
• Subject-specific
Useful Web Addresses<br />
http://welcometoit.ox.ac.uk<br />
http://www.oucs.ox.ac.uk<br />
https://nexus.ox.ac.uk<br />
https://webauth.ox.ac.uk<br />
https://register.oucs.ox.ac.uk<br />
https://oxfile.ox.ac.uk<br />
http://www.oucs.ox.ac.uk/breakdown/<br />
http://www.oucs.ox.ac.uk/itlp/<br />
https://weblearn.ox.ac.uk<br />
http://www.oucs.ox.ac.uk/shop/<br />
http://www.ox.ac.uk/it/rules/<br />
http://www.oucs.ox.ac.uk/email/config/<br />
http://www.oucs.ox.ac.uk/hfs/<br />
http://www.studsys.ox.ac.uk
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