Download PDF - International SOS

ONLINE
The world at your
fingertips
Hi-tech online solutions help mitigate the risks of
international travel.
ONE OF THE downsides of living in the
‘Information Age’ is data overload.
This is particularly true for international
companies with hundreds or thousands of
employees traveling or working abroad.
With so many sources of information, it’s
virtually impossible to access the specific
details they need to help keep staff safe and
secure.
“The aim from the start was to make
International SOS’s website and associated
online services the only places you would
ever need to look,” says Tim Daniel, Chief
Operating Officer, International SOS Online.
From humble beginnings in 1997, the main
International SOS members’ website has
developed into a comprehensive guide to
traveling and working around the world, as
Tim explains: “We now have more than two
hundred country guides of around 25-30
pages each, available in English, French,
Spanish, Japanese and Chinese. You can find
out all you need to know about health,
security, climate, culture and customs. And
information is constantly updated 24/7 to
keep users fully informed.”
Towards full interactivity
Customers are always searching for ways to
help manage risk more effectively: “The idea
for our ‘Traveler Locator Service’ came
following a client discussion shortly after
9/11. Tragically, the company had had
employees on one of the hijacked planes, and
wanted a system that could track every
traveling member of staff anywhere in the
world.
“Traveler Locator takes data from travel
management systems and travel agencies to
give an instant snapshot of the movements of
employees. You can track individuals by
region, by country, by flight number or hotel
booking. It also lets you assess the risks
facing these people and gives automatic
medical and security alerts if they’re likely to
face dangers or hazards.
“The service is web-based and accessible
from anywhere in the world, yet also highly
secure with restricted users. As you would
expect, the amount of data processed is
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