Download PDF - International SOS
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04<br />
08 10<br />
12 PIONEERING A NEW<br />
SERVICE CULTURE<br />
Personal memories from Dr Inggriani<br />
Gandha of the opening of the very first<br />
<strong>International</strong> <strong>SOS</strong> clinic.<br />
14 ALL HANDS ON DECK<br />
Recollections of the early days at<br />
<strong>International</strong> <strong>SOS</strong>’s first alarm center,<br />
and the rapid response they provide<br />
today.<br />
17 STRAIGHT FROM THE TOP<br />
How <strong>International</strong> <strong>SOS</strong>’s most senior<br />
medical team is involved in delivering<br />
front-line care.<br />
18 EVERYBODY OUT<br />
The dramatic events that unfolded during<br />
Indonesia’s civil unrest in 1998.<br />
21 MORE THAN AN<br />
EMERGENCY SERVICE<br />
How one <strong>International</strong> <strong>SOS</strong> doctor views<br />
the importance of membership.<br />
22 THE WORLD AT YOUR FINGERTIPS<br />
A close-up of how <strong>International</strong> <strong>SOS</strong>’s<br />
clients can harness the power of<br />
technology to provide a global duty<br />
of care.<br />
24 A VITAL 20 HOURS<br />
<strong>International</strong> <strong>SOS</strong> medic Patrick Deroose<br />
recalls a mass medical evacuation from Bali.<br />
26 ANYWHERE IN THE WORLD<br />
How <strong>International</strong> <strong>SOS</strong> is delivering<br />
healthcare services in some of the<br />
remotest regions on earth.<br />
30 A CHANGE OF GEAR IN<br />
OCCUPATIONAL HEALTH<br />
A conversation with Dr David Cook about<br />
the importance of occupational health<br />
services and how they have changed over<br />
the years.<br />
32 WHERE OTHERS FEAR TO TREAD<br />
An insight into the work undertaken by<br />
<strong>International</strong> <strong>SOS</strong> for governments and<br />
NGO’s in some of the world’s hotspots.<br />
34 WIDENING THE NET<br />
A spotlight on SPIN - the tool for<br />
accessing <strong>International</strong> <strong>SOS</strong>’s 24-hour<br />
network of medical and other providers.<br />
35 SAFETY IN THE SKIES<br />
The story of how one Lufthansa passenger<br />
received vital medical care on a longdistance<br />
flight.<br />
36 SUPPORTING PATIENTS<br />
IN A NEW WAY<br />
A look at the new service provided to<br />
patients who need to take prescribed<br />
medication long term.<br />
38 ADDING VALUE<br />
How <strong>International</strong> <strong>SOS</strong>’s logistics<br />
expertise is helping clients to deliver<br />
premium services to their customers.<br />
39 KNOWLEDGE IS POWER<br />
Innovations in technology mean that<br />
patients can now be monitored in real<br />
time, irrespective of where they are in<br />
the world.<br />
Designed by Andrew Kellard Associates +44 (0) 1483 549095.<br />
26 38<br />
HOTLINE - ANNIVERSARY EDITION 3
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