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DOCUMENTATION - Inttra

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The industry’s preferred global e-commerce shipping platform<br />

documentation<br />

Atlantic | Pacific | Indian | Arctic


Welcome to INTTRA<br />

INTTRA’s mission is to be the<br />

preferred global e-commerce<br />

shipping platform.<br />

INTTRA - The Global Network for Container Shipping<br />

Now more than ever, the shipping industry depends on communication and accurate documentation<br />

to keep global trade flowing efficiently. Founded in 2000, we combine advanced<br />

solutions for organizing and streamlining shipment processes with a simple connection to the<br />

world’s largest network of carriers.<br />

Standardize Your Ocean Shipping Documentation Process<br />

With INTTRA’s documentation products for Shipping Instructions and Bills of Lading, shippers<br />

and forwarders can standardize the documentation process using a range of INTTRA channel<br />

solutions, INTTRA Desktop (offline), INTTRA Act (online) or INTTRA Link for an integrated solution<br />

using XML or EDI.<br />

Introducing Multi-Carrier Remote B/L Print from INTTRA<br />

If you use many ocean carriers, you know the problem – each carrier offers a different format, a<br />

different process and different legal requirements for managing a Bill of Lading (“B/L”). Now,<br />

INTTRA offers one, standardized communication process and workflow for collaborating with<br />

your carriers. INTTRA facilitates and streamlines the process of reviewing, amending, approving,<br />

printing and sharing Sea Waybills and Bills of Lading. The result: faster B/L turn times, fewer<br />

errors, higher productivity and lower cost.<br />

“Each of our carriers uses a different<br />

process to deliver drafts and Final B/Ls<br />

– some carriers host B/Ls at their website,<br />

others deliver B/Ls by email, fax<br />

or courier. With so much inconsistency,<br />

it’s inevitable that some files ‘fall<br />

through the cracks’. With INTTRA, anyone<br />

on the team can check B/L status<br />

and finalize the B/L from one location<br />

– INTTRA.com”<br />

Koen Van Doorn, General Manager,<br />

Supply Chain Management for<br />

Nestle Nederland<br />

Use One Process for Many Carriers<br />

INTTRA’s multi-carrier remote B/L print is supported by Alianca, CMA-CGM, DAL, Hamburg Sud,<br />

Hapag-Lloyd, Maersk Line, MSC and Safmarine. Shippers and forwarders use one consistent<br />

process for all participating carriers and sign just one Bill of Lading Agreement, saving significant<br />

time on legal review and carrier approval.<br />

Track Key Events Throughout the Bill of Lading Process<br />

INTTRA monitors message distribution and logs interaction between carriers and shippers, including<br />

date and time of key events. Customers can also subscribe to notifications, delivered as soon as<br />

a new or revised Bill of Lading is posted at INTTRA. There are no lost faxes and undeliverable emails.<br />

Choose The Delivery Option That’s Best For You<br />

Registered users can access, review and print their Bills of Lading remotely via INTTRA’s web site<br />

(“BL Act”) or receive Bills of Lading via INTTRA’s PDF Router for download into in-house systems.<br />

Shipping Instruction features<br />

• Universal Carrier Access - one process<br />

to submit SI’s to any carrier<br />

• Streamlines the SI process, eliminating<br />

errors and speeding up documentation<br />

• Automates acknowledgment of receipt by<br />

carrier<br />

• Formats SI into Bill of Lading format for<br />

easier viewing<br />

• Multi-carrier integration, lowering integration<br />

costs<br />

• Multi-language support<br />

• Supports “House” Bills<br />

• Supports amendments and re-use<br />

• Available via INTTRA’s offline, online and<br />

integrated channel solutions<br />

Bill of Lading online features<br />

• Web-based access available via BL-Act,<br />

INTTRA’s online service<br />

• One consistent process and format for<br />

many carriers<br />

• One Agreement for all participating<br />

carriers<br />

• Message tracking between shipper and<br />

carrier<br />

• Email alert for new or revised Bills of<br />

Lading from carrier<br />

• Optional PDF download from INTTRA to<br />

in-house systems<br />

• Document sharing to ease Import filing<br />

• Valid Waybill or B/L when printed<br />

www.inttra.com


Getting Started with Multi-Carrier B/L Print from INTTRA<br />

To get started, just follow the 4–step process below:<br />

1. Consult with INTTRA and your carriers: Your INTTRA Sales Director can arrange a<br />

consultation with you and your carriers to review the services offered by your carriers<br />

and request activation. Once you have decided to go forward with activation, your<br />

INTTRA Sales Director will provide a copy of INTTRA’s common B/L Agreement.<br />

2. Legal Review: Bills of Lading are legal documents. All customers are required to<br />

sign one, standard B/L Agreement accepted by all participating carriers. INTTRA has<br />

arranged with carrier legal departments and the International P&I Clubs to streamline<br />

the legal process – there is no need for customers to sign separate agreements with<br />

each participating carrier.<br />

3. Carrier Approval and Activation: Upon execution of the INTTRA B/L Agreement,<br />

INTTRA arranges approval and activation with your carriers.<br />

4. Go Live: INTTRA provides global support resources to answer your questions 24 X 7.<br />

We work closely with you and your carriers to train your users, test communications<br />

with your carriers and ensure the process is working efficiently.<br />

Contact your INTTRA Sales Director or Carrier to get started.<br />

www.inttra.com


INTTRA Carrier Network<br />

Our carrier network is expanding rapidly.<br />

Visit www.inttra.com for the latest list of participating carriers.<br />

The B/L-participating carriers include:


Joining INTTRA has never been easier<br />

To get on board with INTTRA, simply call our local sales office or customer service team.<br />

To register online, visit www.inttra.com or email: service@inttra.com.<br />

INTTRA - Asia-Pacific and Middle East<br />

Hong Kong Office<br />

21/F Cambridge House<br />

Taikoo Place<br />

979 King’s Road<br />

Island East<br />

Hong Kong<br />

Tel: +852.2861.3322<br />

Fax: +852.2520.6363<br />

Customer Service:<br />

+852.2804.2812<br />

Singapore Office<br />

80 Robinson Road #12-01<br />

Singapore 068898<br />

Tel: +65.6438.7938<br />

Fax: +65.6536.7939<br />

India Office<br />

509/510, Meadows<br />

Sahar Plaza Complex<br />

Andheri Kurla Road<br />

Andheri East<br />

Mumbai 400 059<br />

India<br />

Tel: +91.22.6721.3322<br />

Tel: +91.22.6721.3323<br />

Fax: +91.22.6721.3320<br />

Customer Service:<br />

+1.800.209.0109<br />

INTTRA - China and Korea<br />

Unit 3607 Bund Center<br />

222 Yan’an Road East<br />

Shanghai 200002<br />

China<br />

Tel: +86.21.6335.0077<br />

Fax: +86.21.6335.0682<br />

Customer service:<br />

+800.820.0290<br />

INTTRA - The Americas<br />

Latin America / North America Office<br />

Miramar Center III<br />

3601 SW 160th Avenue, Suite 100<br />

Miramar, FL 33027<br />

USA<br />

Tel: +1.954.499.7101<br />

Fax: +1.954.499.7108<br />

INTTRA - Europe and Africa<br />

Copenhagen Office<br />

Havnegade 39<br />

DK-1058 Copenhagen K<br />

Denmark<br />

Tel: +45.7025.4000<br />

Tel: +49.151.291.25.953<br />

Fax: +45.7025.4022<br />

Customer service:<br />

+45.7025.2910<br />

Hamburg Office<br />

Valentinskamp 24<br />

20354 Hamburg<br />

Germany<br />

Tel: +49.40.311.12.286<br />

Tel: +49.151.291.25.953<br />

Fax: +49.40.311.12.200<br />

Customer service:<br />

+0800.5030.000<br />

About INTTRA<br />

INTTRA is a leading global provider of e-commerce solutions to the ocean freight industry. INTTRA professionals work with<br />

over 30 leading carriers and their customers, to streamline and standardize their shipping processes worldwide through a<br />

network of more than 20,000 corporate locations. Over 300,000 container orders are initiated on the INTTRA platform each<br />

week, representing more than 10 percent of global ocean container trade.<br />

INTTRA Corporate Headquarters<br />

Morris Corporate Center II<br />

One Upper Pond Road<br />

Building D<br />

Parsippany, NJ 07054<br />

USA<br />

Tel: +1.973.263.5100<br />

Fax: +1.973.263.5969<br />

Local offices around the world:<br />

Europe & Africa: Copenhagen, Hamburg, Johannesburg, London Asia-Pacific & Middle East: Hong Kong, Singapore, Bangkok,<br />

Ho Chi Minh City, Jakarta, Mumbai, Dubai, Sydney, Wellington China & Korea: Qingdao, Shanghai, Seoul, Xiamen<br />

The Americas: Miami<br />

For further information, contact your nearest INTTRA office or visit www.inttra.com.<br />

INTTRA, the INTTRA logo, INTTRA Link, INTTRA Desktop, INTTRA Act, INTTRA eInvoice are trademarks or registered trademarks of INTTRA Inc.,<br />

in the United States or other countries. 03/10

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