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Palfinger Crane Passion 10 2014 ENGLISH VERSION

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mountIng comPetence center | CRANE PASSIoN<br />

„<br />

ESTABLISHING EXPERTISE VIA THE NEW<br />

MOUNTING COMPETENCE CENTER IS AN<br />

IMPORTANT INVESTMENT FOR THE<br />

FUTURE AND ALSO MOTIVATION FOR OUR<br />

EMPLOYEES. OUR TEAM IS VERY PROUD<br />

WHEN A COMPLETE VEHICLE LEAVES THE<br />

PLANT.<br />

“<br />

PalfInger lengau head of ProductIon<br />

gernot PIchorner, 39<br />

In actual fact, according to Heinrich<br />

Heggli, the range of applications for<br />

the new top crane in his 15-vehicle<br />

fleet is almost unlimited. "This concept<br />

has been a wish of mine for a<br />

long time," reports the dynamic CEo,<br />

who used to spend a lot of time at the<br />

steering wheel in the past and has an<br />

outstanding knowledge of the recovery<br />

business. "other manufacturers<br />

just could not deliver in this area!"<br />

While inspecting the powerful fiveaxle<br />

vehicle, he checks all details on<br />

the truck and crane meticulously.<br />

3QUESTIoNS FoR<br />

GERNoT PICHoRNER<br />

PalfInger Is the only crane Producer to offer a<br />

mountIng servIce from the factory. what were<br />

the reasons behInd settIng uP the mountIng com-<br />

Petence center (mcc) here In lengau ?<br />

For complex structures such as large cranes, the overall<br />

performance of the complete vehicle is implemented and<br />

optimised in the MCC. In the case of our new top crane model,<br />

the PK 200002 L SH with a dead weight of 23 tonnes, mounting<br />

in the factory simply makes more sense as not every service<br />

partner has the necessary lifting and mounting technology. In<br />

the MCC, we are building up mounting and product development<br />

expertise, which we want to share with our PALFINGER<br />

subsidiaries worldwide.<br />

so no comPetItIon for the dealershIPs?<br />

Definitely not! We do not want to compete with the dealers for<br />

the mounting business. Instead, we want to expand our<br />

expertise-related lead in cooperation with our partners in the<br />

entire PALFINGER world. The MCC is a clear investment in the<br />

future, in which we can market a high-tech, sophisticated<br />

product in emerging nations.<br />

... and thIs wIll be contInuously develoPed as<br />

exPertIse Is buIlt uP In the mcc?<br />

Exactly! our employees in the MCC are continuously developing<br />

and refining our standard solutions, thereby minimising<br />

mounting costs and meeting order peaks flexibly. And for our<br />

customers, collecting the vehicle in the MCC is a highly emotional<br />

experience!<br />

only then will the PK 200002 L SH celebrate its launch<br />

into commercial operation on the testing ground. MCC<br />

expert, Hannes Furthner, has monitored the bright green<br />

crane from the very first hour in the MCC workshop right<br />

up to the final setting. The setting of all functions and the<br />

careful fine-tuning with the carrier vehicle is a job for experienced<br />

crane experts like him. The friendly MCC instructor<br />

is now sharing his expertise with Heggli driver,<br />

Armin Höller. With nine years experience of working at<br />

Heggli he is anything but a novice, but he candidly admits:<br />

"It takes around two months until you're completely<br />

familiar with the new crane, and it takes another year to<br />

become a genuine master!"<br />

Step by step, detail by detail, instructor Hannes Furthner<br />

explains all the special and unique features of the fiveaxle<br />

vehicle to him. Intuitive operation of the radio remote<br />

control makes it easier for him to take the first working<br />

steps with his new working vehicle. Heggli driver, Armin,<br />

now decked out with a high-quality PALFINGER jacket as<br />

a welcome gift, is visibly looking forward to the impressive<br />

new working equipment.<br />

Awaiting him is another entire afternoon of instructions<br />

and tips while Heinrich Heggli discusses detailed solutions<br />

for day-to-day applications with the PALFINGER crane expert.<br />

Incorporation of the Euro-6 construction components<br />

such as exhaust gas filters and the AdBlue tank on the<br />

frame further complicates crane mounting today. It is precisely<br />

this expertise that MCC, as a competence centre for<br />

crane mounting, gathers centrally in order to further develop<br />

it to meet the challenges of the future.<br />

Accordingly, MCC manager, Gernot Pichorner, is not going<br />

to miss the opportunity to get to know the PK 200002 L SH<br />

and customers in detail. Yet the focus here is not exclusively<br />

on valuable feedback from the user. "It is not just our customers<br />

who are proud of their new vehicle. The handover<br />

and the direct feedback from the purchaser is also a wonderful<br />

experience for us," declares the Lengau-based Head<br />

of Production, who has been working for PALFINGER for 19<br />

years. "After all, we are all crane constructors at heart!"<br />

8

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