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SHIF TING - Kantar Retail

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BEST<br />

SHOPPER MARKE<strong>TING</strong><br />

PROGRAMS<br />

Company<br />

Strategy<br />

Consumer<br />

Brands<br />

Growth &<br />

Profitability<br />

Sales<br />

Organization<br />

Innovative<br />

Marketing<br />

Consumer INSIGHTS/<br />

Category Leadership<br />

Supply Chain<br />

Management<br />

Shopper<br />

Marketing<br />

Procter & Gamble (+0.8 points) remained the clear leader in Shopper Marketing, followed by Unilever (-0.3<br />

points), with all others manufacturers some distance away. <strong>Retail</strong>ers credited P&G and Unilever with being<br />

able to deliver customized program designs that are based on shopper insights.<br />

DIGITAL MARKE<strong>TING</strong><br />

Most significant increases in 2012 include Wrigley (+2.8 points) and L’Oreal (+7.8 points). Wrigley was<br />

recognized for its deep understanding of outlets and its ability to create innovative in-store events, while<br />

L’Oreal was credited for a constantly evolving its range of shopper marketing activities.<br />

BEST<br />

Which manufacturers have the best shopper marketing programs?<br />

IN-STORE<br />

(% <strong>Retail</strong>ers Ranking Among Top<br />

SUPPORT<br />

3 Manufacturers)<br />

哪 些 制 造 商 有 最 好 的 购 物 者 营 销 项 目 ?( 被 零 售 商 列 入 该 项 前 三 名 制 造 商 的 百 分 比 )<br />

P&G 宝 洁<br />

UNILEVER 联 合 利 华<br />

COCA-COLA 可 口 可 乐<br />

WRIGLEY 箭 牌<br />

COLGATE-PALMOLIVE 高 露 洁<br />

PEPSICO 百 事<br />

L’OREAL 欧 莱 雅<br />

NESTLE 雀 巢<br />

KRAFT 卡 夫<br />

MARS 玛 氏<br />

POINT<br />

CHANGE<br />

VS 2011<br />

+0.8<br />

-0.3<br />

-0.4<br />

+2.8<br />

-11.3<br />

-4.5<br />

+7.8<br />

-0.5<br />

+0.8<br />

-4.7<br />

15.3<br />

11.3<br />

10.5<br />

10.3<br />

9.5<br />

8.3<br />

7.8<br />

24.6<br />

39.7<br />

%<br />

65.8<br />

“ L’Oreal understands the<br />

fast-changing nature of their categories<br />

and implements rigorous requirements<br />

to ensure the success of their<br />

programs.”<br />

— <strong>Retail</strong>er Comment<br />

<strong>Retail</strong>er Comments on Best Shopper Marketing Programs<br />

“Coca-Cola continuously evaluates the performance of their marketing activities and can quickly adjust their approach<br />

to improve performance.”<br />

“Unilever provides a high level of shopper behavior research, and has specific promotion plans for different levels of<br />

shoppers. Unilever collaborates with their retailer partners to maximize returns.”<br />

“Wrigley conducts innovative marketing events based on their in-depth insight into different outlets.”<br />

® 2012 <strong>Kantar</strong> <strong>Retail</strong><br />

-27-

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