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SHIF TING - Kantar Retail

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MOST INNOVATIVE<br />

MERCHANDISING APPROACH<br />

Company<br />

Strategy<br />

store<br />

branding<br />

projected<br />

power retailers<br />

best to do<br />

business with<br />

cat-man/<br />

buying teams<br />

innovative<br />

merchandising<br />

supply chain<br />

management<br />

category<br />

leadership<br />

It is clear that manufacturers were impressed with RT-Mart’s (+4.6 points) in-store approach, as it replaced<br />

Watsons (-4.4 points) as the top ranked retailer in this area. RT-Mart was recognized for its ability to innovate<br />

BEST<br />

with displays and merchandising. Manufacturers credited Watsons with being able to effectively leverage their<br />

deep shopper understanding to develop targeted displays.<br />

SUPPLY CHAIN MANAGEMENT<br />

CRV (+5.7 points) gained one position, nudging out Tesco (-8.7 points) for number five and was commended for<br />

its readiness to try new approaches and the attention they place on communicating with consumers.<br />

Which retailers have the most innovative merchandising approach?<br />

(% Manufacturers Ranking Among Top 3 <strong>Retail</strong>ers)<br />

CATEGORY<br />

哪 些 零 售 商 实 施 的 陈 列 方 式 最 具 创 新 性 ? (<br />

LEADERSHIP<br />

被 制 造 商 列 入 该 项 前 三 名 零 售 商 的 百 分 比 )<br />

POINT<br />

CHANGE<br />

VS 2011<br />

RT-MART 大 润 发<br />

DIGITAL<br />

-4.4<br />

MARKE<strong>TING</strong><br />

47.0<br />

-0.1<br />

37.4<br />

WATSONS 屈 臣 氏<br />

CARREFOUR 家 乐 福<br />

WAL-MART 沃 尔 玛<br />

CR VANGUARD 华 润 万 家<br />

TESCO 乐 购<br />

19.6<br />

19.1<br />

36.8<br />

54.6<br />

AUCHAN 欧 尚 -1.6 9.5<br />

IN-STORE EXECUTION<br />

SEVEN-ELEVEN 7-11 -1.6 6.8<br />

communication with consumers.”<br />

FAMILY MART 全 家 -0.4 6.5<br />

METRO 麦 德 龙<br />

+4.6<br />

-2.1<br />

+5.7<br />

-8.7<br />

+0.4<br />

3.1<br />

BEST PRACTICE<br />

BEST<br />

“<br />

CRV is open and willing to try<br />

new things. Their emphasis is on<br />

— manufacturer Comment<br />

Manufacturer Comments on Innovative Merchandising<br />

“RT-Mart has exceptional execution quality in driving innovative merchandising. Their huge promotional wall and giant<br />

end-cap displays attract the attention of consumers, draw in-store traffic, build a good shopping environment, and<br />

reinforce shopper loyalty."<br />

“Watsons understands their shopper and targets them through truly unique events that showcase their categories.”<br />

“Carrefour leads innovation in every area. They are great at creating a lively and consumer-focused shopping<br />

atmosphere.”<br />

-40-<br />

® 2012 <strong>Kantar</strong> <strong>Retail</strong>

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