world - Kuehne + Nagel

plete range of logistics services. Not only
with regard to the product portfolio, but
also in terms of global reach. This
enables customers to concentrate on
their core businesses. We, as global fullservice
providers, are able to offer comprehensive
and value-creating solutions,
for instance providing the customer with
support that already begins in the production
process.”
World Magazine:
“What developments can we expect in
your region in the near future?”
Xavier Urbain:
“We will be opening more logistics centres.
In Belgium, for example, where the
national Kuehne + Nagel company will
shortly be celebrating its 50th birthday,
or in Spain, where we are further expanding
our state-of-the-art warehouse
capacity in Mejorada del Campo near
Madrid. In sea- and airfreight, we want
to consolidate and strengthen our market
position across the region, while a
key objective in overland transport is to
provide our customers with first and lastmile
distribution capabilities.”
World Magazine:
“How are the employees in your region
facing up to the high expectations of the
customers? And how is the consistently
high standard of service assured in dayto-day
operations?”
Xavier Urbain:
“Our employees are highly motivated
and one hundred percent attuned to our
customers. The implementation of our
strategy ultimately brings added value
for the customer – through an excellent
quality of service and outstanding logistics
management. The challenge for us
all is to behave in a proactive manner.
Not to wait and see what happens
but to anticipate the development of
customers’ needs in order to be able to
provide innovative solutions, services
and products in good time.”
World Magazine:
“As a former CEO of ACR, how do you see
the corporate culture of Kuehne + Nagel?”
Xavier Urbain:
“Extremely dynamic and far-sighted. In
the world of Kuehne + Nagel there is no
such thing as standing still. The company
is on a clear course for expansion,
as already shown by the figures for the
first quarter. From the organisational
viewpoint it is excellently positioned as
a global player, also thanks to the new
European regions.”
Kuehne + Nagel World No. 1/2006