Download the document (PDF file) - Public Procurement Network
Download the document (PDF file) - Public Procurement Network
Download the document (PDF file) - Public Procurement Network
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
Experiences with<br />
Solution of Cross-Border<br />
Problems in <strong>Public</strong><br />
<strong>Procurement</strong> Procedures
Experiences with Solution of<br />
Cross-Border Problems in <strong>Public</strong><br />
<strong>Procurement</strong> Procedures<br />
1
Experiences with Solution of Cross-Border<br />
Problems in <strong>Public</strong> <strong>Procurement</strong> Procedures<br />
Printed by Schultz Grafisk, Denmark<br />
The Danish Competition Authority, Copenhagen<br />
www.ks.dk<br />
August 2002<br />
ISBN 87-7029-276-0 Print<br />
ISBN 87-7029-279-5 Online<br />
2
Contents<br />
1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5<br />
I. The network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5<br />
II. Introduction of cross-border problem-solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6<br />
III. Pre-contract problem solving. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6<br />
IV. Experiences gained from practical cross-border cases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7<br />
2. Characteristics of <strong>the</strong> method for cross-border problem-solving . . . . . . . . . . . . . . . . . . . . . . . . . . . 9<br />
I. Cross-border problem solving is a service for <strong>the</strong> supplies sectors. . . . . . . . . . . . . . . . . . . . . . . . . 9<br />
I.1. The objective is equal competition conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9<br />
I.2.<br />
The interest of <strong>the</strong> company is in focus<br />
– not control of <strong>the</strong> procurement procedure itself . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9<br />
I.3. The company's assessments are decisive, i.a. for <strong>the</strong> purpose of anonymity . . . . . . . . . . 10<br />
I.4. Complaints are not always justified . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10<br />
I.5. Information for <strong>the</strong> companies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11<br />
II.<br />
Cross-border problem-solving is based on informal, efficient co-operation<br />
between competent, national authorities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11<br />
II.1. No legal powers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11<br />
II.2. Problems are to be solved in a low-conflictual atmosphere . . . . . . . . . . . . . . . . . . . . . . . . 12<br />
II.3. Guidelines for <strong>the</strong> network co-operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12<br />
II.4. Reciprocity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13<br />
II.5. Common language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13<br />
III. Cross-border problem-solving is supplementary to <strong>the</strong> traditional review procedures . . . . . . . . 13<br />
III.1. Not all problems may be solved by this method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13<br />
III.2. The method is most useful in concrete cases. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14<br />
III.3. The method is most effective in connection with pre-contract problems . . . . . . . . . . . . 15<br />
III.4. The method is also useful in connection with matters open to question . . . . . . . . . . . . . 15<br />
IV. The Commission's role in cross-border problem-solving co-operation . . . . . . . . . . . . . . . . . . . . 16<br />
V. European/EU institutions are obliged to comply with <strong>the</strong> public procurement rules . . . . . . . . . 16<br />
3
3. Concluding remarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17<br />
ANNEX A:<br />
Concrete Cross-Border Cases - 26 Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26<br />
ANNEX B:<br />
Guidelines for Co-operation on Solution of Cross-Border Problems<br />
in Relation to Access to <strong>Procurement</strong> Contracts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37<br />
ANNEX C:<br />
Confidentiality in connection with Cross-Border Problem-Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39<br />
4
1. Introduction<br />
Opening up national public procurement markets<br />
to competition from o<strong>the</strong>r Member States with a<br />
view to offering competitive suppliers significant<br />
opportunities is <strong>the</strong> overall objective of <strong>the</strong> network<br />
co-operation between <strong>the</strong> national public<br />
procurement authorities described in this report.<br />
As part of <strong>the</strong> Pilot Project on <strong>Public</strong> <strong>Procurement</strong><br />
1 <strong>the</strong> network co-operation was started in<br />
order to provide and test, in practice, an efficient<br />
method for solving problems in a swift and flexible<br />
manner in concrete cross-border public procurement<br />
cases.<br />
The problems that can be handled by <strong>the</strong> method<br />
described are obstacles to gaining access to public<br />
contracts due to alleged violations of <strong>the</strong> public<br />
procurement rules committed by contracting<br />
authorities.<br />
I. The network<br />
The Pilot Project network consists of <strong>the</strong> following<br />
authorities:<br />
Ministerie van Economische Zaken, The Ne<strong>the</strong>rlands<br />
Bundesministerium für Wirtschaft, Germany<br />
Office of Government Commerce, United Kingdom<br />
Ministerio de Hacienda, Secretaria de la Junta<br />
Consultiva de Contratación Administrativa, Spain<br />
Presidenza del consiglio dei ministri, Italy<br />
Konkurrencestyrelsen, Denmark<br />
Nærings- og handelsdepartementet, Norway<br />
Staatssekretariat für Wirtschaft, Switzerland<br />
Commission des Soumissions, Ministère des<br />
Travaux <strong>Public</strong>s, Luxembourg<br />
Liechtensteinische Landesverwaltung,<br />
Hochbauamt, Stabsstelle "Öffentliches<br />
Beschaffungswesen", Liechtenstein<br />
Bundeskanzleramt, Verfassungsdienst dept. V/8,<br />
Austria<br />
Department of Finance, Government Contracts,<br />
Ireland<br />
Handels- och Industriministeriet, Finland<br />
Nämnden för offentlig upphandling, Sweden<br />
Ministério dos Negócios Estrangeiros,<br />
Direcção-Geral dos Assuntos Comunitários,<br />
Portugal<br />
Each of <strong>the</strong>se authorities function as a contact<br />
point for network co-operation with <strong>the</strong> aim of<br />
solving problems in concrete cases as described in<br />
<strong>the</strong> report. The address data of <strong>the</strong> contact points<br />
1. Cf. Final Report on <strong>the</strong> Implementation of <strong>the</strong> Pilot Project on <strong>Public</strong> <strong>Procurement</strong><br />
5
are available on <strong>the</strong> project website: www.procurementsupport.com.<br />
The EU Commission is associated with <strong>the</strong> network<br />
co-operation as explained in chapter 2, section<br />
IV.<br />
II. Introduction of cross-border problemsolving<br />
A concrete cross-border public procurement case<br />
would, typically, be a situation where a supplier<br />
faces a problem with a procurement procedure in<br />
ano<strong>the</strong>r Member State, and addresses himself to<br />
<strong>the</strong> public procurement contact point in his own<br />
country.<br />
When <strong>the</strong> contact point of <strong>the</strong> supplier's country<br />
receives <strong>the</strong> complaint from <strong>the</strong> supplier, it starts a<br />
preliminary investigation in order to make sure<br />
that <strong>the</strong> problem in question concerns a violation<br />
of <strong>the</strong> public procurement rules that can be<br />
ascribed to <strong>the</strong> contracting authority concerned.<br />
Having examined <strong>the</strong> problem as far as possible as<br />
it is presented by <strong>the</strong> supplier, <strong>the</strong> contact point of<br />
<strong>the</strong> supplier's country approaches <strong>the</strong> contact<br />
point of <strong>the</strong> contracting authority's country<br />
requesting co-operation and initiation of a problem-solving<br />
process.<br />
The basic and essential element of <strong>the</strong> problemsolving<br />
process is that <strong>the</strong> national (contact point)<br />
authority of <strong>the</strong> contracting authority's country<br />
should exercise persuasive influence on <strong>the</strong> contracting<br />
authority/entity in question in order to<br />
draw its attention to <strong>the</strong> problem and induce it to<br />
adjust its procurement behaviour in a more competitive<br />
way, if appropriate.<br />
A precondition for success this way with a problem-solving<br />
facility is first of all mutual trust<br />
between <strong>the</strong> participating national authorities. The<br />
Pilot Project on <strong>Public</strong> <strong>Procurement</strong> constitutes an<br />
example of such network co-operation.<br />
III. Pre-contract problem solving<br />
The idea of pre-contract problem solving 1 is of<br />
essential importance in cross-border cases. The<br />
term "pre-contract problem-solving" refers to<br />
action taken in <strong>the</strong> course of a public contract<br />
award procedure with a view to ensuring equal and<br />
fair competition regarding <strong>the</strong> contract in question,<br />
in due time. In o<strong>the</strong>r words, it is action taken<br />
before <strong>the</strong> contract has been awarded and possibly<br />
signed, in contrast to <strong>the</strong> notion of "post-contract",<br />
which relates to events after <strong>the</strong> award/signature of<br />
<strong>the</strong> contract when any reactions are normally very<br />
limited.<br />
Problem solving by exercising persuasive influence<br />
on <strong>the</strong> contracting authority/entity before <strong>the</strong> procurement<br />
procedure is terminated by <strong>the</strong> award of<br />
<strong>the</strong> contract may lead to <strong>the</strong> result that <strong>the</strong> complaining<br />
supplier will meet fair competition during<br />
<strong>the</strong> procurement procedure in progress and get<br />
1. Cf. Report concerning <strong>the</strong> Study on Pre-Contract Problem-Solving Systems<br />
6
access to <strong>the</strong> procurement procedure in question<br />
on equal terms.<br />
This method should be seen in contrast to action<br />
taken "post-contract" when <strong>the</strong> award of <strong>the</strong> contract<br />
has taken place, and it is no longer possible to<br />
change <strong>the</strong> competition conditions that form <strong>the</strong><br />
basis for <strong>the</strong> selection of candidates and/or award<br />
of <strong>the</strong> contract.<br />
Chapter 3 contains <strong>the</strong> concluding remarks.<br />
The full information concerning <strong>the</strong> Pilot Project<br />
and <strong>the</strong> cross-border problem-solving method is<br />
available on <strong>the</strong> project website: www.procurementsupport.com.<br />
IV. Experiences gained from practical crossborder<br />
cases<br />
In Annex A to <strong>the</strong> report 26 practical cases considered<br />
within <strong>the</strong> network co-operation of <strong>the</strong> Pilot<br />
Project on <strong>Public</strong> <strong>Procurement</strong> are described. This<br />
illustrates <strong>the</strong> effectiveness and flexibility of <strong>the</strong><br />
problem-solving method. It also reveals <strong>the</strong> limits<br />
of <strong>the</strong> method and <strong>the</strong>reby demonstrates that <strong>the</strong><br />
network co-operation between national authorities<br />
is supplementary to <strong>the</strong> formal review systems<br />
1 .<br />
In <strong>the</strong> following chapter 2 <strong>the</strong> experiences gained<br />
from cross-border problem solving in practice<br />
according to <strong>the</strong> method described is reported.<br />
The most important characteristics of <strong>the</strong> method<br />
are presented, and for each characteristic element<br />
<strong>the</strong>re is a reference to one or more concrete cases<br />
listed in Annex A. Yet, many of <strong>the</strong> examples are<br />
illustrating more than one of <strong>the</strong> highlighted characteristics<br />
- due to <strong>the</strong>ir reflection of concrete,<br />
practical situations.<br />
1. Understood as <strong>the</strong> formal systems pursuant to <strong>the</strong> Remedies Directives<br />
7
2. Characteristics of <strong>the</strong> method for cross-border<br />
problem-solving<br />
I. Cross-border problem solving is a service<br />
for <strong>the</strong> supplies sectors<br />
I.1. The objective is equal competition conditions<br />
The method described has been developed as a<br />
service to assist supplier companies in <strong>the</strong> EU/EEA<br />
to solve problems that <strong>the</strong> companies may face<br />
when <strong>the</strong>y participate in a public procurement<br />
procedure abroad. The problems that may be considered<br />
in this connection are barriers to participating<br />
on equal terms in competition for public<br />
contracts as a result of violations of <strong>the</strong> public procurement<br />
rules by contracting authorities. The<br />
objective is to open <strong>the</strong> national public procurement<br />
markets to competition from o<strong>the</strong>r Member<br />
States.<br />
Companies that wish to make use of this service<br />
and request assistance in a specific case must,<br />
<strong>the</strong>refore, be aware that <strong>the</strong> result <strong>the</strong> enterprise<br />
may expect to achieve will not exceed <strong>the</strong> possibility<br />
of participating on equal terms in <strong>the</strong> public<br />
procurement procedure in question. Whe<strong>the</strong>r <strong>the</strong><br />
company stands a chance of winning <strong>the</strong> contract<br />
subsequently, will depend on whe<strong>the</strong>r its tender<br />
meets <strong>the</strong> procurement conditions and is sufficiently<br />
competitive – as is <strong>the</strong> case in any public<br />
procurement procedure.<br />
It is important to underline this in <strong>the</strong> information<br />
provided to <strong>the</strong> business community and enterprises<br />
that make use of this service.<br />
An illustration of this is given i.a. by example 1 and<br />
2 in Annex A.<br />
I.2. The interest of <strong>the</strong> company is in focus – not<br />
control of <strong>the</strong> procurement procedure itself<br />
On <strong>the</strong> o<strong>the</strong>r hand, <strong>the</strong> network co-operation<br />
described is not aimed at control of whe<strong>the</strong>r every<br />
detail of <strong>the</strong> public procurement procedure in<br />
question is legal and in conformity with <strong>the</strong> public<br />
procurement rules as such. When a company<br />
addresses <strong>the</strong> contact point in its own country, <strong>the</strong><br />
problem solving will primarily be targeted at giving<br />
this company an equal competitive position<br />
with regard to <strong>the</strong> contract in question.<br />
It is in no way <strong>the</strong> intention of <strong>the</strong> contact point<br />
authority in <strong>the</strong> country of <strong>the</strong> complaining company<br />
to monitor compliance with <strong>the</strong> public procurement<br />
rules as such in <strong>the</strong> contracting<br />
authority's country. This task rests with <strong>the</strong> competent<br />
authority of <strong>the</strong> contracting authority's<br />
country and <strong>the</strong> Commission. It is exclusively <strong>the</strong><br />
complaining enterprise’s interest that is in focus in<br />
connection with cross-border problem-solving.<br />
Equal competition terms for <strong>the</strong> enterprise that has<br />
9
complained may, naturally, often mean more equal<br />
competition seen from <strong>the</strong> point of view of more<br />
of <strong>the</strong> tenderers.<br />
It is an altoge<strong>the</strong>r different matter if <strong>the</strong> competent<br />
authority of <strong>the</strong> contracting authority/entity's<br />
country, by having its attention drawn to <strong>the</strong> procurement<br />
procedure, happens to discover o<strong>the</strong>r<br />
irregularities in connection with <strong>the</strong> procurement<br />
procedure than <strong>the</strong> one or those that led to <strong>the</strong><br />
enterprise’s complaint. Response to this falls outside<br />
<strong>the</strong> scope of <strong>the</strong> cross-border co-operation.<br />
An illustration of this is given i.a. by example 3 in<br />
Annex A.<br />
I.3. The company's assessments are decisive, i.a.<br />
for <strong>the</strong> purpose of anonymity<br />
As problem solving is targeted at <strong>the</strong> needs of <strong>the</strong><br />
company, it is also <strong>the</strong> company's assessments that<br />
are decisive for <strong>the</strong> steps to be taken in <strong>the</strong> course<br />
of <strong>the</strong> problem-solving exercise. The company has<br />
to safeguard its business interests and <strong>the</strong> investigation<br />
of <strong>the</strong> matter must, <strong>the</strong>refore, be conducted<br />
in close co-operation with <strong>the</strong> company.<br />
Changes may occur in <strong>the</strong> course of <strong>the</strong> procurement<br />
procedure or in connection with it which<br />
mean that <strong>the</strong> company does not wish to proceed<br />
with a case that has already been started. These<br />
may be changes that will benefit <strong>the</strong> company in<br />
<strong>the</strong> specific situation. It may also be that a company<br />
for fear of becoming blacklisted decides to<br />
withdraw a complaint that has led to <strong>the</strong> initiation<br />
of problem-solving co-operation. The authorities<br />
involved must respect this.<br />
The same applies to <strong>the</strong> approach of a company<br />
that wishes to remain anonymous. Companies are,<br />
in particular, very often concerned about getting<br />
blacklisted if <strong>the</strong> name of <strong>the</strong> company should<br />
become known in connection with a complaint.<br />
Experience gained from <strong>the</strong> Pilot Project shows<br />
that it is, actually, possible to protect <strong>the</strong> anonymity<br />
of a complainant, at any rate to a very large<br />
extent. A company that approaches a contact point<br />
authority will often make it a precondition that its<br />
anonymity should be protected. As it is difficult to<br />
guarantee 100 per cent anonymity, some companies<br />
withdraw <strong>the</strong>ir complaints for that reason.<br />
An illustration of this is given i.a. by example 4, 5,<br />
and 6 in Annex A.<br />
I.4. Complaints are not always justified<br />
Enterprises must also be aware that a complaint<br />
may be unfounded under <strong>the</strong> public procurement<br />
rules. Cross-border problem solving in <strong>the</strong> sense<br />
described here applies exclusively to problems in<br />
connection with violations of <strong>the</strong> public procurement<br />
rules.<br />
Even if an enterprise may feel unfairly treated in<br />
connection with a public procurement procedure<br />
in which it participates, it is not certain that <strong>the</strong><br />
public procurement rules have been violated. It<br />
may be that <strong>the</strong> competition rules have been violated<br />
or <strong>the</strong>re may be o<strong>the</strong>r reasons why <strong>the</strong> enterprise<br />
feels badly treated.<br />
10
In order to counter situations like this, it will prove<br />
expedient for <strong>the</strong> enterprise to receive thorough<br />
guidance on <strong>the</strong> matter provided by <strong>the</strong> authority<br />
<strong>the</strong> enterprise has contacted, that is its contact<br />
point authority.<br />
Finally, <strong>the</strong>re is a relatively simple explanation: that<br />
<strong>the</strong> competition conditions in <strong>the</strong> sector in question<br />
differ from <strong>the</strong> enterprise’s expectations. In a<br />
situation like this, <strong>the</strong> enterprise must take steps<br />
with a view to facing <strong>the</strong> actual competition conditions.<br />
An illustration of this is given i.a. by example 7 and<br />
8 in Annex A.<br />
I.5. Information for <strong>the</strong> companies<br />
For companies to benefit from <strong>the</strong> above service,<br />
<strong>the</strong>y must be aware of its existence. To provide<br />
information on <strong>the</strong> service is, <strong>the</strong>refore, a task in<br />
itself. Experience gained from <strong>the</strong> Pilot Project has<br />
clearly demonstrated that a targeted information<br />
effort vis-à-vis European enterprises is necessary,<br />
as this service is a matter of an altoge<strong>the</strong>r new<br />
aspect in <strong>the</strong> area of tendering for public contracts.<br />
The outcome of implementing information efforts<br />
and making enterprises interested in filing complaints<br />
will be that <strong>the</strong> above cross-border problem-solving<br />
co-operation may cast light on any<br />
hidden violations of <strong>the</strong> procurement rules and<br />
have <strong>the</strong>m rectified. This will contribute to <strong>the</strong> creation<br />
of a genuinely open European public procurement<br />
market.<br />
Similarly, all <strong>the</strong> numerous European contracting<br />
authorities/entities must learn of <strong>the</strong> network cooperation<br />
on assistance to enterprises in specific<br />
procurement cases. It will, undoubtedly, have a<br />
preventive effect on <strong>the</strong> procurement-related<br />
behaviour of contracting authorities/entities.<br />
Within <strong>the</strong> Pilot Project a website is constructed:<br />
www.procurementsupport.com . Here, <strong>the</strong> enterprises<br />
and o<strong>the</strong>r interested parties can find <strong>the</strong> full<br />
information on how to bring a complaint in case of<br />
an alleged violation of <strong>the</strong> public procurement<br />
rules in cross-border tendering.<br />
A general EU problem solving facility, <strong>the</strong> SOLVIT<br />
network, is under construction by <strong>the</strong> Commission.<br />
From it, <strong>the</strong> project website will be accessible.<br />
An illustration of <strong>the</strong> importance of information is<br />
given i.a. by example 9 in Annex A.<br />
II.<br />
Cross-border problem-solving is based on<br />
informal, efficient co-operation between<br />
competent, national authorities<br />
II.1. No legal powers<br />
The fundamental idea of <strong>the</strong> method described is,<br />
that <strong>the</strong> problem-solving exclusively is performed<br />
in <strong>the</strong> way that <strong>the</strong> competent national procurement<br />
authority uses its influence vis-à-vis <strong>the</strong> contracting<br />
authority/entity about which a company<br />
has complained. One of <strong>the</strong> objectives of using<br />
persuasive power altoge<strong>the</strong>r informally to ensure<br />
equal and fair competition with regard to public<br />
11
contracts is to prevent formal complaints from<br />
being lodged with national boards of complaint, or<br />
courts of law, or in <strong>the</strong> last resort with <strong>the</strong> EU<br />
Commission, as <strong>the</strong>se cases are very cumbersome<br />
and costly.<br />
The competent authority has, normally, no legal<br />
powers with regard to <strong>the</strong> contracting authority/<br />
entity in question. It is exclusively <strong>the</strong> weight <strong>the</strong><br />
competent authority may lend to its assessment of<br />
a concrete case, which on many occasions will<br />
prove sufficient for <strong>the</strong> contracting authority to listen<br />
and adjust its procurement procedure with a<br />
view to complying with <strong>the</strong> procurement rules.<br />
This alternative form of problem-solving is much<br />
speedier and less expensive than cases brought<br />
before <strong>the</strong> courts or <strong>the</strong> Commission.<br />
Fur<strong>the</strong>rmore, <strong>the</strong>re is <strong>the</strong> advantage that it opens<br />
up for pre-contract problem-solving to a large<br />
extent. In that way it contributes more effectively<br />
to <strong>the</strong> creation of a genuinely open European public<br />
procurement market than does conflict solving<br />
before <strong>the</strong> formal instances of complaint. Pre-contract<br />
problem solving is described in detail in section<br />
III.3.<br />
An illustration of this is given i.a. by example 10,<br />
11 and 12 in Annex A.<br />
II.2. Problems are to be solved in a low-conflictual<br />
atmosphere<br />
Ano<strong>the</strong>r advantage of this alternative method is<br />
that any problems arising in connection with a<br />
public procurement procedure may be solved in a<br />
ra<strong>the</strong>r quiet manner and, at least most often, without<br />
giving rise to <strong>the</strong> conflict-loaded atmosphere<br />
that usually characterises a case brought before <strong>the</strong><br />
courts of law or a case of breach of <strong>the</strong> Treaty.<br />
The explanation is that <strong>the</strong> national procurement<br />
authority is, in general, relatively close to <strong>the</strong> contracting<br />
authority and, at least in some countries,<br />
has an almost colleague-like relationship with <strong>the</strong><br />
contracting authority.<br />
Consequently, this problem-solving method contributes<br />
to maintaining good supplier/customer<br />
relations in <strong>the</strong> field of public procurement and,<br />
consequently, to reducing <strong>the</strong> problem of enterprises’<br />
fear of being blacklisted, which may well<br />
prove relevant if <strong>the</strong> contracting authority finds<br />
out who <strong>file</strong>d <strong>the</strong> complaint.<br />
Several cases listed in Annex A illustrate <strong>the</strong> effectiveness<br />
of <strong>the</strong> method in this sense. Example 13<br />
i.a. is pointed to.<br />
II.3. Guidelines for <strong>the</strong> network co-operation<br />
In cross-border cases at least two competent<br />
authorities are involved. The complaint is received<br />
by one authority (<strong>the</strong> competent authority in <strong>the</strong><br />
country of <strong>the</strong> complainant), which will request<br />
<strong>the</strong> o<strong>the</strong>r authority (<strong>the</strong> competent authority in<br />
<strong>the</strong> country of <strong>the</strong> contracting authority/entity) to<br />
investigate <strong>the</strong> matter and see to it that any irregularities<br />
are rectified with a view to securing equal<br />
competition conditions.<br />
12
During <strong>the</strong> Pilot Project work a number of measures<br />
have been drawn up for <strong>the</strong> co-operation<br />
between <strong>the</strong> authorities. They take <strong>the</strong> form of a set<br />
of guidelines, please see Annex B. The principal<br />
substance of this is that <strong>the</strong> necessary resources<br />
must be allocated to investigate matters, to hold<br />
consultations with <strong>the</strong> contracting authority and<br />
to arrive at a solution in time. Speedy processing of<br />
a case may prove altoge<strong>the</strong>r decisive for whe<strong>the</strong>r a<br />
company achieves a satisfactory result. Naturally,<br />
this is first and foremost <strong>the</strong> case in pre-contract<br />
matters.<br />
The guidelines drawn up may prove a precedent<br />
for any future permanent network co-operation<br />
between <strong>the</strong> European competent authorities on<br />
cross-border problem-solving.<br />
Several cases listed in Annex A illustrate <strong>the</strong> effectiveness<br />
of <strong>the</strong> method in this sense. Example 14<br />
i.a. is pointed to.<br />
II.4. Reciprocity<br />
A national competent authority that enters into<br />
<strong>the</strong> kind of network co-operation described in <strong>the</strong><br />
above must be aware that it implies full reciprocity<br />
in <strong>the</strong> co-operation. It means that <strong>the</strong> authority<br />
cannot exclusively assist enterprises in its own<br />
country concerning procurement cases in ano<strong>the</strong>r<br />
country. A national competent authority must also<br />
consider requests from ano<strong>the</strong>r country’s authority<br />
to look into any violations committed by contracting<br />
authorities/entities in <strong>the</strong> country of <strong>the</strong><br />
national competent authority concerned. For <strong>the</strong><br />
network co-operation to function satisfactorily,<br />
every competent national authority must, <strong>the</strong>refore,<br />
take a credible position on procurement<br />
issues vis-à-vis contracting authorities/entities in<br />
its own country.<br />
An illustration of this is given i.a. by example 15 in<br />
Annex A.<br />
II.5. Common language<br />
A developed European network co-operation on<br />
cross-border problem-solving is based on <strong>the</strong><br />
assumption that at least <strong>the</strong> two national competent<br />
authorities involved are able to use a common<br />
language. The work of <strong>the</strong> Pilot Project was primarily<br />
conducted in English, but also in languages<br />
which suited <strong>the</strong> countries involved, for example<br />
Norwegian-Danish in matters of interest to Norway<br />
and Denmark. Out of consideration for <strong>the</strong><br />
information value of solved cross-border cases, it<br />
will prove expedient to use English to a large<br />
extent, and give a subsequent anonymised summary<br />
of <strong>the</strong> case in English for <strong>the</strong> purpose of <strong>the</strong><br />
network efforts.<br />
III. Cross-border problem-solving is supplementary<br />
to <strong>the</strong> traditional review procedures<br />
III.1. Not all problems may be solved by this<br />
method<br />
The fact that <strong>the</strong> cross-border problem-solving<br />
method described is supplementary to <strong>the</strong> traditional<br />
review procedures is obvious and is illustrated<br />
in practice in some cases. It may, for<br />
example, be necessary in certain situations to<br />
13
obtain a legally valid decision on a question instead<br />
of a, just as weighty, indication from <strong>the</strong> national<br />
competent authority, especially if <strong>the</strong>re is little<br />
time up to a deadline. Especially in situations<br />
where <strong>the</strong>re is little time, <strong>the</strong> problem-solving system<br />
in a low-conflictual atmosphere, which is<br />
characteristic of <strong>the</strong> method described, may prove<br />
ei<strong>the</strong>r particularly expedient, or it may turn out to<br />
be impossible to make it work. In some countries<br />
<strong>the</strong> law provides remedies for situations of this<br />
kind.<br />
It may also be that <strong>the</strong> national competent authority<br />
is altoge<strong>the</strong>r unable to solve <strong>the</strong> problem that<br />
has led to <strong>the</strong> complaint. If, for instance, a country’s<br />
legislation on certain points presents a risk of<br />
violation of <strong>the</strong> procurement rules, it may prove<br />
necessary to draw <strong>the</strong> Commission’s attention to<br />
<strong>the</strong> matter with a view to motivating <strong>the</strong> government<br />
of <strong>the</strong> country in question to consider <strong>the</strong><br />
issue.<br />
Therefore, <strong>the</strong> cross-border network co-operation<br />
described in <strong>the</strong> above is based on <strong>the</strong> Commission<br />
being associated with <strong>the</strong> problem-solving work.<br />
This aspect is considered in detail in chapter IV.<br />
An illustration of this is given i.a. by example 16<br />
and 17 in Annex A.<br />
III.2. The method is most useful in concrete cases<br />
Cross-border problems arise most often in concrete<br />
cases, i.e. when a company encounters real<br />
barriers to its participation in a public procurement<br />
procedure in ano<strong>the</strong>r country than that of<br />
<strong>the</strong> company. As described in <strong>the</strong> above, <strong>the</strong><br />
method is for <strong>the</strong> company to approach <strong>the</strong> contact<br />
point in its own country. The problem-solving<br />
work will, subsequently, be initiated within <strong>the</strong><br />
framework of <strong>the</strong> established network co-operation.<br />
Experience gained from <strong>the</strong> Pilot Project shows,<br />
however, that national business organisations may<br />
sometimes have observed a general tendency that,<br />
for example, a provision laid down in <strong>the</strong> procurement<br />
rules is interpreted by one country in a way<br />
that runs counter to at least <strong>the</strong> views of certain<br />
o<strong>the</strong>r countries.<br />
Matters like this have in some cases been brought<br />
before <strong>the</strong> network co-operation of <strong>the</strong> Pilot<br />
Project for consideration. It is very important with<br />
a view to setting up a single market for public contracts<br />
that differences of interpretation of <strong>the</strong> procurement<br />
rules should be highlighted in this way.<br />
What <strong>the</strong> network can <strong>the</strong>n do is, <strong>the</strong>refore, to shed<br />
light on <strong>the</strong> problem and subsequently leave it<br />
altoge<strong>the</strong>r to individual national competent<br />
authorities to make any changes with regard to <strong>the</strong><br />
interpretation <strong>the</strong>y have applied so far.<br />
In o<strong>the</strong>r contexts it may be more expedient to draw<br />
<strong>the</strong> attention of <strong>the</strong> Commission to differences of<br />
interpretation and ei<strong>the</strong>r get <strong>the</strong> Commission’s<br />
opinion on this or leave it to <strong>the</strong> Commission to<br />
pursue <strong>the</strong> matter in relation to <strong>the</strong> country in<br />
question.<br />
14
An illustration of this is given i.a. by example 18<br />
and 19 in Annex A.<br />
III.3. The method is most effective in connection<br />
with pre-contract problems<br />
The idea of pre-contract problem-solving was presented<br />
in <strong>the</strong> Introduction, section III. The term<br />
refers to action taken before <strong>the</strong> contract has been<br />
awarded and signed, in contrast to <strong>the</strong> term postcontract,<br />
which relates to events after <strong>the</strong> award/<br />
signature of <strong>the</strong> contract, when reactions to any<br />
violations of <strong>the</strong> procurement rules are normally<br />
very limited.<br />
This is a much more effective and targeted way of<br />
dealing with complaints about violation of <strong>the</strong><br />
procurement rules than <strong>the</strong> traditional complaints<br />
channels where, as a rule, <strong>the</strong> only sanction is <strong>the</strong><br />
possibility of compensation. It is, in addition,<br />
much more satisfactory for <strong>the</strong> business community<br />
because it aims to right a non-existing or<br />
unfair competition situation that is relevant and<br />
important for <strong>the</strong> company that faces <strong>the</strong> problem<br />
here and now.<br />
In <strong>the</strong> course of <strong>the</strong> Pilot Project work, cross-border<br />
problem-solving has focused on <strong>the</strong> solution of<br />
pre-contract problems. The network co-operation<br />
established was launched in order to test this<br />
method of problem-solving. Experience gained<br />
from it has been very encouraging. For, it is a<br />
strong point of <strong>the</strong> international network co-operation<br />
that it is able to deal with pre-contract problems<br />
in a speedy, flexible and effective manner.<br />
Most specific cases considered under <strong>the</strong> Pilot<br />
Project have been pre-contract cases (around two<br />
third).<br />
This does not imply, however, that problems arising<br />
after <strong>the</strong> contract has been concluded cannot<br />
be solved within <strong>the</strong> framework of <strong>the</strong> network cooperation<br />
described. A number of cases of this<br />
nature have been considered in <strong>the</strong> course of <strong>the</strong><br />
Pilot Project work. Often it will prove sufficient for<br />
<strong>the</strong> complaining company to know that matters<br />
will be rectified with regard to <strong>the</strong> future.<br />
There is a special aspect when an enterprise complains<br />
that a contract has not been subject to <strong>the</strong><br />
EU procedure at all. Also in this respect, experience<br />
has been gained from <strong>the</strong> work of <strong>the</strong> Pilot<br />
Project, cf. i.a. <strong>the</strong> case set out in Annex A, example<br />
17.<br />
An illustration of <strong>the</strong> effectiveness of <strong>the</strong> pre-contract<br />
problem-solving method is to be found in<br />
several cases in Annex A, i.a. in examples 1, 3, 6,<br />
10, 14 and 24. Example 20 illustrates <strong>the</strong> method<br />
applied to a post-contract problem.<br />
III.4. The method is also useful in connection with<br />
matters open to question<br />
The great significance of <strong>the</strong> network co-operation<br />
set up in <strong>the</strong> course of <strong>the</strong> Pilot Project is that it has<br />
led to communication between <strong>the</strong> national competent<br />
procurement authorities. It has opened up<br />
for flexible and easily accessible ways to discuss<br />
questions of interpretation and application of <strong>the</strong><br />
procurement rules in connection with concrete<br />
procurement cases, also when <strong>the</strong>re is no question<br />
15
of an actual complaint, but ra<strong>the</strong>r a matter of<br />
uncertainty. Interpretation and application of <strong>the</strong><br />
procurement rules in concrete cases is a separate<br />
area within <strong>the</strong> Pilot Project, and experience<br />
gained from it has been very positive 1 .<br />
An illustration of this is given i.a. by example 21 in<br />
Annex A.<br />
IV. The Commission's role in cross-border<br />
problem-solving co-operation<br />
The method implies that <strong>the</strong> network co-operation<br />
between <strong>the</strong> national competent authorities should<br />
be supported by <strong>the</strong> Commission. In order for <strong>the</strong><br />
problem-solving method described to be successful,<br />
it is necessary that <strong>the</strong> Commission should be<br />
associated with <strong>the</strong> network co-operation. It<br />
should be possible to draw <strong>the</strong> attention of <strong>the</strong><br />
Commission to problems which cannot be solved<br />
by attempts to persuade <strong>the</strong> contracting authority<br />
in question to change its procurement behaviour,<br />
cf. Treaty Article 211 (155).<br />
Naturally, it cannot be taken for granted that <strong>the</strong><br />
Commission in all cases will initiate investigations<br />
or open procedures under Treaty Article 226 (169)<br />
against <strong>the</strong> government of <strong>the</strong> country in question.<br />
However, <strong>the</strong> very fact that <strong>the</strong> Commission supports<br />
<strong>the</strong> network co-operation and is prepared, if necessary,<br />
to be approached in connection with alleged<br />
violations of <strong>the</strong> procurement rules will have a considerable<br />
preventive effect and lend <strong>the</strong> necessary<br />
prestige and authority to <strong>the</strong> network co-operation.<br />
An illustration of this is given i.a. by example 22,<br />
23 and 24 in Annex A.<br />
V. European/EU institutions are obliged to<br />
comply with <strong>the</strong> public procurement rules<br />
The EU public procurement rules given as directives<br />
to <strong>the</strong> Member States are not automatically<br />
obligatory for <strong>the</strong> EU institutions. However,<br />
according to <strong>the</strong> EU's Financial Regulation <strong>the</strong> EU<br />
institutions shall apply <strong>the</strong> rules at <strong>the</strong>ir conclusion<br />
of procurement contracts. This is reaffirmed in <strong>the</strong><br />
Commission's Communication on <strong>Public</strong> <strong>Procurement</strong><br />
in <strong>the</strong> European Union, 11.03.1998.<br />
The European Parliament has no similar guidelines<br />
for its procurement matters. The European Parliament,<br />
yet, basically follows <strong>the</strong> same procurement<br />
instructions as those, which <strong>the</strong> Commission services<br />
are obliged to follow.<br />
This appears from a letter from <strong>the</strong> European Parliament<br />
sent in connection with a "cross-border"<br />
case (example 26 in Annex A) brought for <strong>the</strong><br />
European Parliament under <strong>the</strong> Pilot Project.<br />
As an illustration, please cf. examples 25 and 26 in<br />
Annex A.<br />
1. Final Report on <strong>the</strong> Implementation of <strong>the</strong> Pilot Project, chapter IV: Applications and Interpretations of <strong>the</strong> Regulatory<br />
Framework<br />
16
3. Concluding remarks<br />
The public procurement cross-border problemsolving<br />
method described relies on a network cooperation<br />
between <strong>the</strong> national competent procurement<br />
authorities and support of this by <strong>the</strong><br />
Commission, <strong>the</strong> overall objective of this being<br />
opening up national public procurement markets<br />
to competition from o<strong>the</strong>r Member States with a<br />
view to offering competitive suppliers significant<br />
opportunities.<br />
The key ingredients of <strong>the</strong> method are:<br />
• Mutual trust between <strong>the</strong> participating national<br />
authorities.<br />
• Problem-solving based on informal, efficient<br />
network co-operation between <strong>the</strong> national<br />
authorities in <strong>the</strong> field of public procurement.<br />
• The participating authorities have no legal<br />
power with regard to <strong>the</strong> contracting authority/<br />
entity in question.<br />
• Exclusively <strong>the</strong> weight <strong>the</strong> national competent<br />
authority lend to <strong>the</strong> assessment of <strong>the</strong> case constitutes<br />
<strong>the</strong> persuasive power and influence vis-àvis<br />
<strong>the</strong> contracting authority/entity sufficient for<br />
it to adjust <strong>the</strong> procurement procedure, if appropriate,<br />
in compliance with <strong>the</strong> procurement<br />
rules.<br />
• The method aims at pre-contract problem-solving,<br />
instead of <strong>the</strong> traditional post-contract<br />
review of procurement procedures, <strong>the</strong>reby safeguarding<br />
real competition on <strong>the</strong> public contract<br />
market.<br />
• <strong>Procurement</strong> problems may be solved in a simple,<br />
quiet and low-cost manner without giving<br />
rise to <strong>the</strong> conflict-loaded atmosphere that usually<br />
characterises a case brought before <strong>the</strong><br />
courts or a case of breach of <strong>the</strong> Treaty.<br />
• The method is supplementary to <strong>the</strong> traditional<br />
review procedures.<br />
• The network co-operation between <strong>the</strong> national<br />
competent procurement authorities based on<br />
mutual trust opens up for flexible and easily<br />
accessible ways to discuss questions of interpretation<br />
and application of <strong>the</strong> procurement rules<br />
in connection with concrete procurement cases.<br />
Thereby <strong>the</strong> Member States can contribute to <strong>the</strong><br />
analytical work by coming forward with <strong>the</strong>ir<br />
experiences based on concrete cases.<br />
The Pilot Project has demonstrated <strong>the</strong> efficiency<br />
of <strong>the</strong> network co-operation with <strong>the</strong> aim of problem-solving<br />
in <strong>the</strong> public procurement area. On<br />
<strong>the</strong> website: www.procurementsupport.com, <strong>the</strong><br />
problem-solving method in practice is facilitated.<br />
17
ANNEX A:<br />
Concrete Cross-Border Cases - 26 Examples<br />
The Annex brings summaries of a number of concrete<br />
cross-border cases illustrating <strong>the</strong> characteristics<br />
of <strong>the</strong> network co-operation on problemsolving<br />
described in <strong>the</strong> report: Experiences with<br />
Solution of Cross-Border Problems in <strong>Public</strong> <strong>Procurement</strong><br />
Procedures.<br />
The examples are grouped under <strong>the</strong> headings of<br />
<strong>the</strong> report. Yet, many of <strong>the</strong> examples are illustrating<br />
more than one of <strong>the</strong> emphasised characteristics<br />
– due to <strong>the</strong>ir reflection of concrete, practical<br />
situations.<br />
List of examples:<br />
Re: I.1. The objective is equal competition<br />
conditions<br />
Example 1:<br />
Criterion for <strong>the</strong> award of contract of 2 years'<br />
representation in <strong>the</strong> state in which <strong>the</strong> contract<br />
should be executed<br />
Example 2:<br />
Sealing of containers for foodstuffs to be shipped<br />
in <strong>the</strong> context of EU Food Aid Policy<br />
Re: I.2. The interest of <strong>the</strong> company is in focus -<br />
not control of <strong>the</strong> procurement procedure<br />
itself<br />
Example 3:<br />
Requirement that all products should be delivered<br />
from <strong>the</strong> same factory during <strong>the</strong> entire contract<br />
period<br />
Re: I.3.<br />
The company's assessments are decisive,<br />
i.a. for <strong>the</strong> purpose of anonymity<br />
Example 4:<br />
Contract negotiations started without a prior call<br />
for tenders<br />
Example 5:<br />
Long term framework contracts concluded by German<br />
contracting authorities as hindrances for<br />
competition<br />
Example 6:<br />
Restricted accelerated procedure applied<br />
Re: I.4.<br />
Complaints are not always justified<br />
Example 7:<br />
The purchaser was not a contracting authority<br />
under <strong>the</strong> procurement rules<br />
19
Example 8:<br />
Competition conditions cause that <strong>the</strong> tenderers<br />
must take <strong>the</strong>ir measures<br />
Re: I.5.<br />
Information for <strong>the</strong> companies<br />
Example 9:<br />
A very quick solution of a procurement problem<br />
Re: II.1. No legal powers<br />
Example 10:<br />
Contracting authority refused to accept delivery of<br />
tender <strong>document</strong>s<br />
Example 11:<br />
Selection criteria not made available to interested<br />
companies<br />
Example 12:<br />
No EU-procedure applied - <strong>the</strong> annual value of <strong>the</strong><br />
supply was below <strong>the</strong> threshold, but <strong>the</strong> total value<br />
of <strong>the</strong> contract exceeded <strong>the</strong> threshold<br />
Re: II.2. Problems are to be solved in a low-conflictual<br />
atmosphere<br />
Example 13:<br />
Short time limit for preparing <strong>the</strong> bids under <strong>the</strong><br />
Utilities Directive<br />
Re: II.3. Guidelines for <strong>the</strong> network co-operation<br />
Example 14:<br />
A problem of competitive position treated between<br />
UK and Denmark<br />
Re: II.4. Reciprocity<br />
Example 15:<br />
The complainant did not receive <strong>the</strong> tender <strong>document</strong>s<br />
in time<br />
Re: III.1.Not all problems may be solved by this<br />
method<br />
Example 16:<br />
Solution of a procurement problem by bringing<br />
<strong>the</strong> case for <strong>the</strong> court<br />
Example 17:<br />
Solution of a procurement problem by action from<br />
<strong>the</strong> EU Commission<br />
Re: III.2.The method is most useful in concrete<br />
cases<br />
Example 18:<br />
National legislative requirements for enrolment in<br />
a national professional register<br />
Example 19:<br />
National legislation prescribing - apparently - that,<br />
as a rule, <strong>the</strong> negotiated procedure should be used<br />
for contracts concerning certain services<br />
Re: III.3.The method is most effective in connection<br />
with pre-contract problems<br />
Example 20:<br />
Complaint from a Danish company about three<br />
contracts awarded by Norwegian contracting<br />
authorities/entities<br />
20
Re: III.4.The method is also useful in connection<br />
with matters open to question<br />
Example 21:<br />
Hospital authorities' procurement of X-ray analysis<br />
equipment<br />
Re: IV.<br />
The Commissions role in cross-border<br />
problem-solving co-operation<br />
Example 22:<br />
Alleged national preferences in contract <strong>document</strong>s<br />
and lack of clarity in <strong>the</strong> award criteria<br />
Example 23:<br />
Rejecting of an offer on <strong>the</strong> grounds that <strong>the</strong> bank<br />
warranty was provided in English (and not in<br />
Spanish or toge<strong>the</strong>r with a translation in Spanish)<br />
Example 24:<br />
Change of <strong>the</strong> type of procedure during <strong>the</strong> procurement<br />
process and close involvement of one<br />
bidder prior to <strong>the</strong> call for competition<br />
Re: V.<br />
European/EU institutions are obliged to<br />
comply with <strong>the</strong> public procurement rules<br />
Example 25:<br />
Complaint about <strong>the</strong> EU Commission's award of<br />
contract for supervision and control of food aid<br />
Example 26:<br />
Translation into Community languages in tender<br />
<strong>document</strong>ation from <strong>the</strong> European Parliament<br />
The examples<br />
Re: I.1.<br />
The objective is equal competition conditions<br />
Example 1:<br />
Criterion for <strong>the</strong> award of contract of 2 years'<br />
representation in <strong>the</strong> state in which <strong>the</strong> contract<br />
should be executed<br />
A Norwegian contracting entity carried out a call<br />
for tenders for <strong>the</strong> supply of electrical equipment<br />
under <strong>the</strong> utilities directive. In <strong>the</strong> contract <strong>document</strong>s<br />
sent to a selected Danish candidate, <strong>the</strong><br />
Norwegian contracting entity included in <strong>the</strong> criteria<br />
on which it would base <strong>the</strong> award of contract<br />
that <strong>the</strong> tenderers should be represented in Norway<br />
and, moreover, had been represented <strong>the</strong>re during<br />
<strong>the</strong> last 2 years. The Danish candidate which had<br />
no fixed representation in Norway and found it<br />
groundless to apply such a criterion in this procedure<br />
- especially after <strong>the</strong> candidates had been<br />
selected - asked <strong>the</strong> Danish contact point for assistance<br />
to get this criterion withdrawn by <strong>the</strong> contracting<br />
entity.<br />
Taking into account <strong>the</strong> Treaty's prohibition<br />
against restrictions on <strong>the</strong> free movement of<br />
goods, a criterion of 2 years' representation in <strong>the</strong><br />
state in which <strong>the</strong> contract shall be executed is<br />
unacceptable. Even a criterion of after-sales establishment<br />
in that state would not be acceptable as<br />
long as <strong>the</strong> relevant demand for service and technical<br />
assistance etc. is met in any o<strong>the</strong>r way.<br />
21
The Danish contact point authority approached<br />
<strong>the</strong> Norwegian contact point concerning <strong>the</strong> case.<br />
The Norwegian contact point authority immediately<br />
took contact to <strong>the</strong> contracting entity which<br />
admitted lack of exact knowledge of <strong>the</strong> rules of<br />
<strong>the</strong> utilities directive. A meeting between <strong>the</strong> Norwegian<br />
contact point authority and <strong>the</strong> contracting<br />
entity was held with <strong>the</strong> object of clearing out <strong>the</strong><br />
misunderstandings. Finally, a corrective to <strong>the</strong><br />
contract <strong>document</strong>s stating <strong>the</strong> withdrawal of <strong>the</strong><br />
illegal criteria was sent to all <strong>the</strong> selected candidates<br />
by <strong>the</strong> contracting entity. At <strong>the</strong> same time a<br />
2 weeks' postponement of <strong>the</strong> time limit for <strong>the</strong><br />
receipt of tenders was fixed. Thus, <strong>the</strong> procurement<br />
procedure was legalised in a pragmatic,<br />
smooth manner, <strong>the</strong>reby avoiding both a formal<br />
complaint procedure and any possible conflictual<br />
atmosphere likely to characterise a case being pursued<br />
through <strong>the</strong> formal complaints procedure<br />
channels.<br />
Information about <strong>the</strong> outcome of <strong>the</strong> procurement<br />
procedure as to <strong>the</strong> award of <strong>the</strong> contract is<br />
not registered.<br />
Example 2:<br />
Sealing of containers for foodstuffs to be shipped<br />
in <strong>the</strong> context of EU Food Aid Policy<br />
A Danish company complained to its contact point<br />
about specific requirements in a number of calls<br />
for tenders launched by <strong>the</strong> Commission concerning<br />
<strong>the</strong> sealing of <strong>the</strong> foodstuff containers to be<br />
shipped under <strong>the</strong> EU Food Aid programme. The<br />
requirements were based on reference to a sealing<br />
product of a particular make and <strong>the</strong>refore eliminated<br />
all o<strong>the</strong>r products.<br />
As it - according to <strong>the</strong> procurement rules on technical<br />
specifications - is prohibited to indicate trade<br />
marks, types etc., unless such indication is accompanied<br />
by <strong>the</strong> words "or equivalent" in cases where<br />
<strong>the</strong> contracting authorities are unable to give a<br />
description of <strong>the</strong> subject of <strong>the</strong> contract using<br />
specifications which are sufficiently precise and<br />
fully intelligible to all parties concerned, <strong>the</strong> Danish<br />
contact point addressed <strong>the</strong> competent Commission<br />
services concerning <strong>the</strong> case.<br />
The Commission services very quickly replied that<br />
<strong>the</strong>y had not been aware, so far, of <strong>the</strong> existence of<br />
alternative sealing products on <strong>the</strong> market. They<br />
promised that in future calls for tenders, this<br />
would be taken into account in <strong>the</strong> drafting of <strong>the</strong><br />
tender notices. As this reaction was considered<br />
very satisfying by <strong>the</strong> company having complained,<br />
<strong>the</strong> case was closed as a successful solution of a<br />
cross-border problem.<br />
Re: I.2. The interest of <strong>the</strong> company is in focus -<br />
not control of <strong>the</strong> procurement procedure<br />
itself<br />
Example 3:<br />
Requirement that all products should be delivered<br />
from <strong>the</strong> same factory during <strong>the</strong> entire contract<br />
period<br />
A Danish company complained to its national contact<br />
point about <strong>the</strong> requirements set out in a call<br />
for tenders (open procedure) made under <strong>the</strong> supplies<br />
directive by a Swedish contracting authority.<br />
In its complaint, <strong>the</strong> company i.a. referred to a<br />
requirement that all products should be delivered<br />
from <strong>the</strong> same factory during <strong>the</strong> entire contract<br />
22
period (3 – 4 years). Fur<strong>the</strong>rmore, <strong>the</strong> company<br />
found it an unsatisfactory and discriminating condition<br />
that it was not specified in <strong>the</strong> tender <strong>document</strong>s,<br />
which exact quality and accomplishment of<br />
<strong>the</strong> products was required. It was pointed out by<br />
<strong>the</strong> company that <strong>the</strong> actual supplier of <strong>the</strong> products<br />
possessed <strong>the</strong> information <strong>the</strong>reof, and <strong>the</strong>refore<br />
<strong>the</strong> tendering conditions were unequal.<br />
The Danish contact point agreed with <strong>the</strong> complainant<br />
that it must be regarded as a discriminating<br />
criterion to require deliveries from <strong>the</strong> same<br />
factory during <strong>the</strong> whole contract period. Quality<br />
requirements must be described in an objective<br />
manner and in a sufficiently informative way, so as<br />
to give all interested suppliers an equal possibility<br />
to take part in <strong>the</strong> competition for <strong>the</strong> contract.<br />
Contact was taken to <strong>the</strong> Swedish contact point,<br />
which agreed with <strong>the</strong> Danish view that some<br />
errors had been made in <strong>the</strong> call for tenders, and<br />
some additional errors were pointed out. Upon<br />
contact by <strong>the</strong> Swedish contact point authority to<br />
<strong>the</strong> actual Swedish contracting authority, this<br />
made <strong>the</strong> decision to launch a new call for tenders,<br />
<strong>the</strong>reby correcting <strong>the</strong> procedural errors earlier<br />
made.<br />
Only after 6 months <strong>the</strong> new call for tenders was<br />
launched. It is sometimes necessary to keep an eye<br />
to <strong>the</strong> realisation of <strong>the</strong> promised solution of <strong>the</strong><br />
cross-border problems.<br />
Re: I.3.<br />
The company's assessments are decisive,<br />
i.a. for <strong>the</strong> purpose of anonymity<br />
Example 4:<br />
Contract negotiations started without a prior call<br />
for tenders<br />
A company approached its own country's contact<br />
point because a Swedish body, which most probably<br />
had to act as a contracting authority, had contacted<br />
a number of companies without a prior call<br />
for competition – apparently in order to negotiate<br />
an envisaged new contract.<br />
According to <strong>the</strong> information given by <strong>the</strong> complaining<br />
company <strong>the</strong> envisaged new contract concerned<br />
services as listed in Annex I A of <strong>the</strong><br />
Services Directive, and <strong>the</strong> contract value exceeded<br />
<strong>the</strong> threshold for EU procedure. There was no<br />
information pointing to use of a procedure with<br />
no prior publication of a notice. It seemed <strong>the</strong>refore<br />
obvious that <strong>the</strong> procurement rules were violated.<br />
It appeared, however, that <strong>the</strong> complaining company<br />
was hesitant to <strong>the</strong> idea of pursuing <strong>the</strong> case<br />
against <strong>the</strong> actual Swedish contracting authority, in<br />
particular because of an already existing commercial<br />
relationship to <strong>the</strong> contracting body. On this<br />
background, <strong>the</strong> complainant's contact point did<br />
not go fur<strong>the</strong>r into <strong>the</strong> case.<br />
According to information received later on, <strong>the</strong><br />
company itself had contacted <strong>the</strong> contracting<br />
authority and informed it about <strong>the</strong> view of <strong>the</strong><br />
contact point authority of its own country. In one<br />
way or ano<strong>the</strong>r <strong>the</strong> complaining company seemed<br />
to have won at least part of <strong>the</strong> contract.<br />
23
Example 5:<br />
Long-term framework contracts concluded by<br />
German contracting authorities as hindrances for<br />
competition<br />
A Danish mo<strong>the</strong>r-company – established in Germany<br />
through a local subsidiary – complained<br />
about <strong>the</strong> existence of long term and/or framework<br />
contracts concluded by a German contracting<br />
body with a number of national suppliers of electronic<br />
handicap equipment. This arrangement was<br />
found by <strong>the</strong> complaining company to result in an<br />
effective exclusion of foreign suppliers from <strong>the</strong><br />
market in question.<br />
As <strong>the</strong> actual contracting body was governed by<br />
public law as mentioned in <strong>the</strong> procurement rules<br />
and, moreover, was listed in Annex I of <strong>the</strong> Works<br />
Directive, <strong>the</strong>re might be an unlawful situation, if<br />
<strong>the</strong> contract periods were abnormally long.<br />
The German contact point was requested to assist,<br />
but to that end it needed supplementary factual<br />
information, as <strong>the</strong> Federal Ministry of Interior,<br />
which was responsible for <strong>the</strong> contracting body<br />
and which had been asked about <strong>the</strong> case, was not<br />
in a position to enlighten things fur<strong>the</strong>r.<br />
During its trying to investigate <strong>the</strong> case, <strong>the</strong> Danish<br />
contact point was suddenly (without any detailed<br />
explanation) asked by <strong>the</strong> complaining company<br />
to terminate its actions, and <strong>the</strong> case was closed.<br />
Example 6:<br />
Restricted, accelerated procedure applied<br />
A company complained about a procurement procedure<br />
initiated by a German contracting authority<br />
for a services contract. The call for tenders was<br />
made according to <strong>the</strong> restricted procedure. At <strong>the</strong><br />
same time, <strong>the</strong> accelerated procedure was invoked.<br />
The reason for invoking <strong>the</strong> accelerated procedure<br />
was stated in <strong>the</strong> call for tenders as ”late allocation<br />
of budgetary resources” for <strong>the</strong> contract. The contact<br />
point of <strong>the</strong> complainant’s country did not<br />
find that argument justified in <strong>the</strong> light of <strong>the</strong><br />
jurisprudence of <strong>the</strong> European Court of Justice<br />
relating to deviations from <strong>the</strong> ”normal” procedures<br />
laid down in <strong>the</strong> procurement directives. In<br />
agreement with <strong>the</strong> complainant, <strong>the</strong> German contracting<br />
authority was approached through a practising<br />
lawyer directly – as <strong>the</strong> contact point<br />
colleagues in Berlin were on holiday - asking for an<br />
explanation. It was very important for <strong>the</strong> complaining<br />
company that <strong>the</strong> asking was made anonymously.<br />
Therefore, a German law firm was used.<br />
In its reply, <strong>the</strong> German authority referred to <strong>the</strong><br />
need to initiate <strong>the</strong> provision of services under <strong>the</strong><br />
contract before <strong>the</strong> expiry of <strong>the</strong> financial year<br />
1999, as <strong>the</strong>re would o<strong>the</strong>rwise be a risk that <strong>the</strong><br />
budgetary allocation would be withdrawn.<br />
As <strong>the</strong> complaining company (which had a privileged<br />
customer relationship with <strong>the</strong> German contracting<br />
authority) did not, on <strong>the</strong> background of<br />
<strong>the</strong> answer provided, want to pursue <strong>the</strong> case fur<strong>the</strong>r,<br />
<strong>the</strong> case was closed.<br />
24
Re: I.4. Complaints are not always justified<br />
Example 7:<br />
The purchaser was not a contracting authority<br />
under <strong>the</strong> procurement rules<br />
The case concerned a call for tenders divided into a<br />
great number of lots for <strong>the</strong> construction of an<br />
exhibition building in Germany. A Danish company<br />
complained about a requirement for lamps to<br />
be supplied to be of a particular brand/trade mark.<br />
Under <strong>the</strong> procurement rules this might be a presumed<br />
violation of <strong>the</strong> obligations with regard to<br />
reference to specifications in tender notices.<br />
Even if <strong>the</strong> call for tenders in question had been<br />
advertised in <strong>the</strong> EC Official Journal, it was found<br />
by <strong>the</strong> Danish contact point authority that <strong>the</strong> purchaser<br />
had not been under an obligation to do so,<br />
because, although fulfilling <strong>the</strong> requirements for<br />
being a "body governed by public law", <strong>the</strong> body in<br />
question was found to have a commercial character<br />
and <strong>the</strong>refore not to be covered by <strong>the</strong> procurement<br />
rules.<br />
Under <strong>the</strong>se circumstances (it had proved quite<br />
difficult to obtain <strong>the</strong> relevant factual information),<br />
<strong>the</strong> case was closed.<br />
Example 8:<br />
Competition Conditions cause that <strong>the</strong> tenderers<br />
must take <strong>the</strong>ir measures<br />
A small translation bureau complained, probably<br />
on <strong>the</strong> basis of concrete experience in <strong>the</strong> past, but<br />
in general terms, about <strong>the</strong> general Commission<br />
policy relating to <strong>the</strong> contracting out of translation<br />
services. The complaining company wished that<br />
contracts be divided into lots to enable - in accordance<br />
with stated policy objectives by <strong>the</strong> Commission<br />
- also small and medium-sized companies to<br />
take part in <strong>the</strong> competition on translation services.<br />
The Commission to which <strong>the</strong> complaint was forwarded<br />
responded that its policy in relation to <strong>the</strong><br />
contracting out of <strong>the</strong>se translation services (which<br />
fall under annex I B of <strong>the</strong> Services Directive) had<br />
to be determined by <strong>the</strong> need to ensure an effective<br />
management. This meant that a huge amount of<br />
literally speaking, highly technical, translation<br />
work has to be done within short delays. Therefore,<br />
<strong>the</strong> Commission did not accept partial offers<br />
but did not, on <strong>the</strong> o<strong>the</strong>r hand, prevent interested<br />
companies to form consortia with a view to submit<br />
offers covering <strong>the</strong> whole range of language combinations.<br />
Such combined offers had been received.<br />
The complaining company was informed about<br />
<strong>the</strong> reply given by <strong>the</strong> Commission. No fur<strong>the</strong>r<br />
action has been taken.<br />
Re: I.5. Information for <strong>the</strong> companies<br />
Example 9:<br />
A very quick solution of a procurement problem<br />
A company – after having been informed in general<br />
terms of <strong>the</strong> Pilot Project and <strong>the</strong> cross-border<br />
problem-solving method - complained about a call<br />
for tenders (open procedure) in which <strong>the</strong> German<br />
contracting authority had defined <strong>the</strong> product<br />
specifications with reference to a national trademark.<br />
25
The actual contact point contacted <strong>the</strong> German<br />
Federal Ministry of Economics, and less than 48<br />
hours later got <strong>the</strong> response that <strong>the</strong> contracting<br />
authority had been persuaded to take into account<br />
offers (also from foreign countries) based on o<strong>the</strong>r<br />
equivalent specifications.<br />
This very quick reaction enabled <strong>the</strong> complaining<br />
company to submit an offer before expiry of <strong>the</strong><br />
deadline. - Hereafter, <strong>the</strong>re was no need for fur<strong>the</strong>r<br />
action.<br />
Re: II.1. No legal powers<br />
Example 10:<br />
Contracting authority refused to accept delivery<br />
of tender <strong>document</strong>s<br />
A British supplier of scientific instruments complained<br />
that a university in <strong>the</strong> Canary Islands<br />
refused to accept delivery of tender <strong>document</strong>s<br />
sent by courier. This was despite <strong>the</strong> fact that <strong>the</strong><br />
British company had been told that its tender<br />
would be accepted and fur<strong>the</strong>rmore had notified<br />
<strong>the</strong> contracting authority in advance of <strong>the</strong> courier<br />
delivery. There was some doubt about <strong>the</strong> deadline<br />
set by <strong>the</strong> university (under <strong>the</strong> open procedure)<br />
for submission of tenders.<br />
The Spanish contact point was asked to intervene,<br />
and as a result <strong>the</strong> university acknowledged that a<br />
mistake had occurred. The university agreed to<br />
accept re-delivery of <strong>the</strong> tender <strong>document</strong>s and<br />
allow <strong>the</strong> British company to enter <strong>the</strong> competition.<br />
The British company was ruled out subsequently<br />
on a technicality.<br />
Example 11:<br />
Selection criteria not made available to interested<br />
companies<br />
An Israeli company raised question to <strong>the</strong> Danish<br />
contact point about <strong>the</strong> procedures followed by a<br />
Danish contracting entity operating in <strong>the</strong> telecommunications<br />
sector. (Even this sector is<br />
excluded from <strong>the</strong> GPA of which Israel is a member,<br />
it was covered by a bilateral agreement<br />
between EU and Israel). The case concerned a call<br />
for tenders in accordance with <strong>the</strong> negotiated procedure<br />
under <strong>the</strong> Utilities Directive.<br />
The complaining company had not been pre-qualified<br />
to take part in <strong>the</strong> negotiated procedure. Nei<strong>the</strong>r<br />
had it received useful information on why it<br />
was not selected. The company raised <strong>the</strong> question<br />
whe<strong>the</strong>r <strong>the</strong> Danish contracting entity had<br />
observed <strong>the</strong> provision in art. 31.1 of <strong>the</strong> Utilities<br />
Directive about making available <strong>the</strong> selection criteria<br />
to interested companies. The Danish contact<br />
point found that <strong>the</strong>re were well-founded doubts<br />
that this was <strong>the</strong> case.<br />
The Danish contact point authority took contact<br />
to <strong>the</strong> contracting entity and explained its views on<br />
<strong>the</strong> interpretation of <strong>the</strong> said provision. After some<br />
discussions, <strong>the</strong> result came out that both <strong>the</strong> complaining<br />
Israeli company and two o<strong>the</strong>r notselected<br />
companies were pre-qualified, as <strong>the</strong> contracting<br />
entity did not want any doubt as to <strong>the</strong><br />
selection of <strong>the</strong> candidates. Thereafter, <strong>the</strong> case was<br />
closed. No information about <strong>the</strong> outcome of <strong>the</strong><br />
procurement procedure is registered.<br />
26
Example 12:<br />
No EU-procedure applied - <strong>the</strong> annual value of<br />
<strong>the</strong> supply was below <strong>the</strong> threshold, but <strong>the</strong> total<br />
value of <strong>the</strong> contract exceeded <strong>the</strong> threshold<br />
A Danish company approached its contact point<br />
because a Swedish municipality had entered into a<br />
2-years' supplies contract with an option of<br />
ano<strong>the</strong>r 2 years' supplies. The value of <strong>the</strong> annual<br />
supply was below <strong>the</strong> threshold for EU-procedure,<br />
but <strong>the</strong> value of <strong>the</strong> total contract - calculated as a 4<br />
years' contract - exceeded by far <strong>the</strong> threshold.<br />
Contact with <strong>the</strong> Swedish contact point had immediately<br />
<strong>the</strong> consequence that <strong>the</strong> municipality concerned<br />
acknowledged that a mistake had been<br />
made. However, as <strong>the</strong> contract already had been<br />
concluded, it was not possible for <strong>the</strong> Swedish contact<br />
point to alter anything at <strong>the</strong> actual moment<br />
but refer <strong>the</strong> complainant to <strong>the</strong> court with a claim<br />
for compensation.<br />
Still, <strong>the</strong> problem-solving method of <strong>the</strong> network<br />
co-operation has <strong>the</strong> advantage that it is based<br />
upon <strong>the</strong> persuasive power of <strong>the</strong> national competent<br />
procurement authority vis-à-vis <strong>the</strong> contracting<br />
authority concerned. The possibility in this<br />
case was that <strong>the</strong> Swedish contact point authority<br />
could influence <strong>the</strong> municipality concerned in<br />
order at least to prevent that <strong>the</strong> awarded contract<br />
was renewed under <strong>the</strong> option beyond <strong>the</strong> first 2-<br />
years' period. After some discussions between <strong>the</strong><br />
Swedish contact point and <strong>the</strong> municipality this<br />
result was obtained.<br />
This case is a very illustrative example of <strong>the</strong> practising<br />
of <strong>the</strong> problem-solving method described.<br />
Re: II.2. Problems are to be solved in a low-conflictual<br />
atmosphere<br />
Example 13:<br />
Short time limit for preparing <strong>the</strong> bid under <strong>the</strong><br />
Utilities Directive<br />
In a call for tenders carried out by a Norwegian<br />
contracting entity under <strong>the</strong> Utilities Directive -<br />
<strong>the</strong> restricted procedure - a company from ano<strong>the</strong>r<br />
country was selected as a candidate and received<br />
<strong>the</strong> tender <strong>document</strong>s 13 days before expiry of <strong>the</strong><br />
deadline for <strong>the</strong> entity's receipt of tenders. The<br />
contract <strong>document</strong>ation was voluminous (95<br />
pages) and in Norwegian language. Besides, a visit<br />
to <strong>the</strong> site was required.<br />
The company asked its contact point, whe<strong>the</strong>r it<br />
was acceptable to give such a short time limit without<br />
any reason.<br />
The time limit for receipt of tenders may be fixed<br />
by mutual agreement between <strong>the</strong> contracting<br />
entity and <strong>the</strong> selected candidates. In this case<br />
<strong>the</strong>re was no agreement in relation to <strong>the</strong> complaining<br />
company. The general rule is that, in <strong>the</strong><br />
absence of a mutual agreement, <strong>the</strong> time limit shall<br />
be at least 24 days from <strong>the</strong> date of <strong>the</strong> invitation to<br />
tender and in any case no less than 10 days. The<br />
time allowed shall be sufficiently long to take<br />
account in particular among o<strong>the</strong>rs voluminous<br />
<strong>document</strong>ation and <strong>the</strong> need for a visit to <strong>the</strong> site.<br />
27
The contact point approached held that a time<br />
limit shorter than 24 days must involve objective<br />
criteria and explained <strong>the</strong> rules to <strong>the</strong> complaining<br />
company. The company itself, on this basis, took<br />
action in <strong>the</strong> case and arrived - in one way or<br />
ano<strong>the</strong>r - at a solution acceptable for <strong>the</strong> company.<br />
Re: II.3. Guidelines for <strong>the</strong> network co-operation<br />
Example 14:<br />
A problem of competitive position treated<br />
between The United Kingdom and Denmark<br />
A Danish company approached its contact point<br />
concerning a call for tenders carried out by a British<br />
contracting authority. The procedure used was<br />
<strong>the</strong> restricted procedure under <strong>the</strong> Supplies Directive,<br />
and <strong>the</strong> call for tenders involved at large<br />
amount of money and concerned a long-duration<br />
contract. The company was in doubt whe<strong>the</strong>r various<br />
steps taken by <strong>the</strong> contracting authority had<br />
harmed its competitive position.<br />
Within two days from <strong>the</strong> request from <strong>the</strong> Danish<br />
contact point, <strong>the</strong> British counterpart returned –<br />
after having contacted <strong>the</strong> contracting authority –<br />
with information concerning <strong>the</strong> background of<br />
<strong>the</strong> case. From Danish side additional questions<br />
were asked, and after receiving <strong>the</strong> answers and<br />
assessing <strong>the</strong> issues raised by <strong>the</strong> complaining<br />
company it was found that <strong>the</strong> points of complaint<br />
apparently were groundless.<br />
Later on, <strong>the</strong> case rose to <strong>the</strong> surface again when<br />
<strong>the</strong> complaining company brought new points of<br />
complaint to <strong>the</strong> attention of <strong>the</strong> Danish contact<br />
point. A quick correspondence took place between<br />
<strong>the</strong> two contact points concerned.<br />
As <strong>the</strong> Danish contact point authority still had<br />
doubts, whe<strong>the</strong>r <strong>the</strong> position of <strong>the</strong> complaining<br />
company competition-wise had been distorted<br />
compared to <strong>the</strong> o<strong>the</strong>r bidders as a result of <strong>the</strong><br />
procedure carried out by <strong>the</strong> British contracting<br />
authority, it requested a meeting between <strong>the</strong> two<br />
authorities, including <strong>the</strong> contracting authority.<br />
The purpose of <strong>the</strong> meeting being to try to seek<br />
reassurance that <strong>the</strong> procedure had not caused <strong>the</strong><br />
complaining company any harm.<br />
At <strong>the</strong> meeting <strong>the</strong> Danish authority was provided<br />
with information, which disproved doubts that <strong>the</strong><br />
complaining company’s interest had been harmed.<br />
This case illustrates <strong>the</strong> necessity of close co-operation<br />
between <strong>the</strong> involved contact point authorities.<br />
Also, in this case, deep considerations of<br />
confidentiality were actualised. Under <strong>the</strong> Pilot<br />
Project a special report on confidentiality in this<br />
field is prepared, see Annex C.<br />
Re: II.4. Reciprocity<br />
Example 15:<br />
The complainant did not receive <strong>the</strong> tender <strong>document</strong>s<br />
in time<br />
A Norwegian company had in time asked for <strong>the</strong><br />
tender <strong>document</strong>ation (to which it had fur<strong>the</strong>r<br />
questions) from <strong>the</strong> Danish contracting authority.<br />
But due to unfavourable circumstances (absence of<br />
personnel because of illness and holidays) <strong>the</strong><br />
company had not received <strong>the</strong> necessary <strong>document</strong>s<br />
etc. before it would have been too late to<br />
28
prepare an offer in due time, i.e. before <strong>the</strong> expiry<br />
of <strong>the</strong> time limit.<br />
The company approached directly <strong>the</strong> Danish contact<br />
point authority, which on its side immediately<br />
contacted <strong>the</strong> contracting authority and asked for<br />
an appropriate extension of <strong>the</strong> deadline to be<br />
made. This would enable <strong>the</strong> Norwegian company<br />
to take part in <strong>the</strong> competition for <strong>the</strong> contract.<br />
Without any discussions <strong>the</strong> deadline was postponed<br />
shortly by <strong>the</strong> contracting authority – by<br />
means of an amending notice in <strong>the</strong> EC OJ.<br />
Re: III.1.Not all problems may be solved by this<br />
method<br />
Example 16:<br />
Solution of a procurement problem by bringing<br />
<strong>the</strong> case for <strong>the</strong> court<br />
A Danish company complained about <strong>the</strong> carrying<br />
through of <strong>the</strong> negotiations held by a Swedish contracting<br />
entity in connection with a call for tenders<br />
(negotiated procedure) made under <strong>the</strong> Utilities<br />
Directive for <strong>the</strong> supply of IT-equipment.<br />
In its complaint, <strong>the</strong> company stated that <strong>the</strong><br />
requirements set out originally were changed radically<br />
during <strong>the</strong> negotiations and that <strong>the</strong> company<br />
did not receive <strong>the</strong> full information hereof so that<br />
it got no chance to revise its bid correspondingly.<br />
The Danish contact point authority agreed with<br />
<strong>the</strong> complainant that according to <strong>the</strong> provided<br />
information <strong>the</strong> principle of equality during <strong>the</strong><br />
negotiations as stipulated i.a. in Article 4, par. 2,<br />
were violated.<br />
Contact was taken to <strong>the</strong> Swedish contact point,<br />
which started discussions with <strong>the</strong> contracting<br />
entity. However, after few days <strong>the</strong> complaining<br />
company informed <strong>the</strong> Danish contact point that<br />
<strong>the</strong> contracting entity presumably was going to<br />
award <strong>the</strong> contract to a certain o<strong>the</strong>r tenderer very<br />
soon.<br />
The Swedish contact point authority, after having<br />
received this information concluded that <strong>the</strong><br />
authority itself would not be able to prevent <strong>the</strong><br />
award of <strong>the</strong> contract with <strong>the</strong> necessary strength<br />
taking into account <strong>the</strong> narrow time limit (<strong>the</strong><br />
case went on round New Year’s time). It <strong>the</strong>refore<br />
recommended that <strong>the</strong> Danish complaining company<br />
used <strong>the</strong> formal complaints system in Sweden,<br />
i.e. went to <strong>the</strong> court (in casu Länsrätten in<br />
<strong>the</strong> county where <strong>the</strong> contracting entity is situated).<br />
The Danish complainant did so.<br />
The Swedish county court at once took in <strong>the</strong> case<br />
and asked some questions to <strong>the</strong> contracting entity.<br />
On its side <strong>the</strong> contracting entity, <strong>the</strong>n, promised<br />
to postpone <strong>the</strong> awarding of <strong>the</strong> contract until it<br />
had considered <strong>the</strong> points of view of <strong>the</strong> Danish<br />
complainant. After one month <strong>the</strong> Swedish county<br />
court decided that <strong>the</strong>re was no reason for <strong>the</strong><br />
complaint. Already before this resolution was<br />
given by <strong>the</strong> court, <strong>the</strong> complainant had declared<br />
to be content with <strong>the</strong> fact that <strong>the</strong> contracting<br />
entity before <strong>the</strong> court had promised not to deviate<br />
from <strong>the</strong> original tender conditions.<br />
29
Example 17:<br />
Solution of a procurement problem by action<br />
from <strong>the</strong> EU Commission<br />
A Danish company drew <strong>the</strong> attention of <strong>the</strong> Danish<br />
contact point to <strong>the</strong> fact that a French body<br />
governed by public law had not published a call for<br />
tenders under <strong>the</strong> Supplies Directive in <strong>the</strong> EC<br />
Official Journal for a contract for <strong>the</strong> supply of certain<br />
measuring equipment.<br />
Contact was taken by <strong>the</strong> Danish contact point<br />
authority to <strong>the</strong> French authorities, which stated<br />
that <strong>the</strong> body in question in <strong>the</strong> legislation behind<br />
its establishment was characterised as a commercial<br />
body. As it had a commercial ”raison d'être” it<br />
<strong>the</strong>refore, by definition, was excluded from <strong>the</strong><br />
scope of <strong>the</strong> procurement directives.<br />
The Danish contact point authority found, however,<br />
that <strong>the</strong>re was no support for that point of<br />
view in <strong>the</strong> relevant French legislation, and because<br />
no reply was given to fur<strong>the</strong>r contacts to <strong>the</strong><br />
French authorities, <strong>the</strong> case was sent to <strong>the</strong> Commission.<br />
The Commission, after some time, informed <strong>the</strong><br />
Danish contact point that <strong>the</strong> French authorities<br />
had admitted that <strong>the</strong> body had <strong>the</strong> status of a<br />
body governed by public law and as such was subject<br />
to <strong>the</strong> procurement directives.<br />
Fur<strong>the</strong>rmore, <strong>the</strong> body in question suspended its<br />
procurement procedure with a view to correct <strong>the</strong><br />
errors made.<br />
Re: III.2.The method is most useful in concrete<br />
cases<br />
Example 18:<br />
National legislative requirements for enrolment<br />
in a national professional register.<br />
An Architects' Association complained about an<br />
apparent requirement in <strong>the</strong> Norwegian legislation<br />
that companies (also foreign ones) wanting to take<br />
part in competitions in Norway for public<br />
contruction/works contracts had to enrol in a<br />
national register. The question was raised as a matter<br />
of principle and not as a concrete procurement<br />
case.<br />
The Norwegian contact point authority replied<br />
that <strong>the</strong> legal requirement related to <strong>the</strong> more permanent<br />
establishment of a company and not cases<br />
of a temporary local presence, motivated f.i. by <strong>the</strong><br />
task to execute a concluded public construction<br />
contract.<br />
The case was closed it being understood that if<br />
application of <strong>the</strong> Norwegian law in relation to<br />
future concrete procurement cases should give rise<br />
to problems, <strong>the</strong> question would be taken up again<br />
by <strong>the</strong> competent authority of <strong>the</strong> country of <strong>the</strong><br />
complainant.<br />
Example 19:<br />
National legislation prescribing - apparently -<br />
that, as a rule, <strong>the</strong> negotiated procedure should be<br />
used for contracts concerning certain services.<br />
A national professional association complained<br />
about <strong>the</strong> fact that <strong>the</strong> German legislative act VOF<br />
(<strong>the</strong> German general terms and conditions appli-<br />
30
cable to service contracts) apparently prescribes<br />
that, as a rule, <strong>the</strong> negotiated procedure according<br />
to <strong>the</strong> Services Directive shall be used for contracts<br />
concerning consultancy services in connection<br />
with construction projects. The question was<br />
raised as a matter of principle and not as a concrete<br />
procurement case.<br />
The case was under <strong>the</strong> headline of <strong>the</strong> Pilot<br />
Project sent to <strong>the</strong> Commission. It turned out that<br />
<strong>the</strong> Commission had received o<strong>the</strong>r cases concerning<br />
this legislation. A letter was addressed by <strong>the</strong><br />
Commission to <strong>the</strong> complaining contact point. It<br />
appears that VOF under German law only applies<br />
if <strong>the</strong> service which is to be performed is of such a<br />
nature that <strong>the</strong> agreement cannot be specified sufficiently<br />
exactly for it to be entered into by choosing<br />
<strong>the</strong> best tender under <strong>the</strong> rules governing<br />
public or restricted procedure. In <strong>the</strong>se cases <strong>the</strong><br />
contracting authorities may enter into agreements<br />
by negotiated procedure with prior publication of<br />
a procurement notice under Article 11 (2c) of <strong>the</strong><br />
public Services Directive. According to <strong>the</strong> Commission<br />
<strong>the</strong>re is, <strong>the</strong>refore, no basis for maintaining<br />
that VOF contravenes <strong>the</strong> rules laid down in<br />
<strong>the</strong> Services Directive.<br />
The Commission points out that, in Germany,<br />
contracts for consulting architects and engineering<br />
services are, in practice, automatically regarded as<br />
being of <strong>the</strong> nature set out in Article 11 (2c). The<br />
Commission is examining some specific cases<br />
where arguments are adduced that <strong>the</strong> conditions<br />
for using <strong>the</strong> exemption clauses in question have<br />
not been fulfilled.<br />
Against this background <strong>the</strong> Commission has<br />
downgraded <strong>the</strong> consideration of <strong>the</strong> complaint<br />
sent under <strong>the</strong> Pilot Project, as this complaint did<br />
not concern a specific case. The Commission will<br />
inform <strong>the</strong> complaining contact point about <strong>the</strong><br />
progress of <strong>the</strong> above-mentioned specific cases,<br />
which p.t. still are under consideration by <strong>the</strong><br />
Commission.<br />
Re: III.3.The method is most effective in connection<br />
with pre-contract problems<br />
Example 20:<br />
Complaint from a Danish company about three<br />
contracts awarded by Norwegian contracting<br />
authorities/entities<br />
The complaint concerned in all <strong>the</strong> three cases <strong>the</strong><br />
fact that <strong>the</strong> call for tenders allegedly had been<br />
planned with <strong>the</strong> involvement of a national supplier<br />
- who also won <strong>the</strong> contracts. It was held by<br />
<strong>the</strong> complainant, <strong>the</strong>refore, that <strong>the</strong>re was no real<br />
competition, nor equality of treatment in <strong>the</strong> procurement<br />
procedures.<br />
In <strong>the</strong> first case, <strong>the</strong> problem was whe<strong>the</strong>r <strong>the</strong> technical<br />
specifications were given so that only <strong>the</strong><br />
national supplier in practice could comply with<br />
<strong>the</strong>m. This was not clearly found.<br />
The second case represented a mix of technical<br />
development and procurement. It was not completely<br />
clear, how <strong>the</strong> public procurement rules<br />
were applied. The conclusion was that <strong>the</strong>re probably<br />
had been a violation of <strong>the</strong> rules in this case.<br />
31
In <strong>the</strong> third case, it was not possible for <strong>the</strong> Norwegian<br />
contact point to clear up <strong>the</strong> facts in full. The<br />
alleged violation consisted of irregular use of <strong>the</strong><br />
selection and <strong>the</strong> award criteria.<br />
The reaction from <strong>the</strong> Danish contact point could<br />
have been to lodge a complaint at <strong>the</strong> EFTA Control<br />
Authority. This possibility was considered, but<br />
as <strong>the</strong> actual contracts by far were concluded and<br />
<strong>the</strong> works done, it was decided to stop <strong>the</strong> cases.<br />
Still, <strong>the</strong>y had brought attention to <strong>the</strong> contract<br />
procedures and thrown light upon <strong>the</strong> awarding of<br />
<strong>the</strong> contracts.<br />
This example concerning contracts already<br />
awarded (post-contract problems) shows that even<br />
<strong>the</strong> network co-operation on problem-solving is<br />
meant primarily for pre-contract problem-solving,<br />
it also functions with a certain efficiency in o<strong>the</strong>r<br />
situations, <strong>the</strong> key words being <strong>the</strong> network cooperation<br />
between <strong>the</strong> national competent procurement<br />
authorities.<br />
Re: III.4.The method is also useful in connection<br />
with matters open to question<br />
Example 21:<br />
Hospital authorities' procurement of X-ray analysis<br />
equipment<br />
This complaint had not regard to a concrete case,<br />
but to <strong>the</strong> observation by a Danish company which<br />
represents an Israeli supplier of computer software,<br />
that <strong>the</strong> Danish market in a certain way is closed to<br />
<strong>the</strong>se products.<br />
The X-ray analysis equipment in question consists,<br />
broadly speaking, of X-ray machinery, laboratory<br />
equipment, computers and IT-programmes.<br />
According to <strong>the</strong> complainant <strong>the</strong> Danish hospitals<br />
in general ask for total deliveries of all items by one<br />
supplier so that <strong>the</strong> market in this way is closed for<br />
specialised suppliers of software systems. Whereas<br />
for instance English hospitals allow for dividing<br />
<strong>the</strong> contract into lots, so that suppliers may be able<br />
to tender for some or all of <strong>the</strong> goods required.<br />
The Danish contact point authority held - as<br />
agreed with by <strong>the</strong> o<strong>the</strong>r participants in <strong>the</strong> Pilot<br />
Project - that <strong>the</strong> contracting authorities have a<br />
wide-ranging freedom to plan and organise <strong>the</strong>ir<br />
procurements. On <strong>the</strong> o<strong>the</strong>r hand, closing <strong>the</strong><br />
market in this way without an objective reason<br />
could be in conflict with <strong>the</strong> competitional<br />
demand behind <strong>the</strong> procurement rules - in addition<br />
to excluding, possibly, advantageous alternative<br />
purchases.<br />
The Danish contact point wrote a letter to <strong>the</strong><br />
association of <strong>the</strong> Danish counties (hospital owners)<br />
concerning <strong>the</strong> subject. No fur<strong>the</strong>r action was<br />
taken.<br />
Re: IV.<br />
The Commissions role in cross-border<br />
problem-solving co-operation<br />
Example 22:<br />
Alleged national preferences in contract <strong>document</strong>s<br />
and lack of clarity in <strong>the</strong> award criteria<br />
A company found that <strong>the</strong> award of <strong>the</strong> contract in<br />
question (Germany) was not in conformity with<br />
<strong>the</strong> Supplies Directive. Upon agreement with <strong>the</strong><br />
32
German Federal Ministry of Economics, questions<br />
were prepared by <strong>the</strong> complaining company's contact<br />
point authority and sent to <strong>the</strong> contracting<br />
authority, which responded very quickly. But <strong>the</strong><br />
views as to <strong>the</strong> legality of <strong>the</strong> procedure followed<br />
differed.<br />
The case was submitted to <strong>the</strong> Commission, which<br />
initiated an art. 226 (169) procedure against Germany.<br />
In its reply to <strong>the</strong> Commission, <strong>the</strong> German<br />
authorities acknowledged that some formulations<br />
in <strong>the</strong> call for tenders had not been ideal, in that<br />
<strong>the</strong>y might lead to <strong>the</strong> conclusion that <strong>the</strong>re was a<br />
national preference, and because of a lack of clarity<br />
in <strong>the</strong> criteria for <strong>the</strong> award of <strong>the</strong> contract.<br />
Given <strong>the</strong> fact that <strong>the</strong> German authorities had<br />
enjoined <strong>the</strong> need to respect <strong>the</strong> EU procurement<br />
rules on <strong>the</strong> contracting authority, <strong>the</strong> Commission<br />
did, however, not pursue <strong>the</strong> case fur<strong>the</strong>r.<br />
The result of this case is positive in <strong>the</strong> meaning<br />
that this is all which can be obtained in a post-contract<br />
problem case (apart from possibly damages).<br />
The support of <strong>the</strong> Commission to <strong>the</strong> network cooperation<br />
on problem-solution is of great value<br />
and has no doubt, a good preventive effect.<br />
Example 23:<br />
Rejecting of an offer on <strong>the</strong> grounds that <strong>the</strong> bank<br />
warranty was provided in English (and not in<br />
Spanish or toge<strong>the</strong>r with a translation in Spanish)<br />
A proposal for an offer of a Dutch firm has been<br />
rejected by a Spanish contracting authority on<br />
administrative grounds with respect to <strong>the</strong> bank<br />
warranty in English. According to <strong>the</strong> tender <strong>document</strong>s,<br />
it should have been provided in Spanish or<br />
toge<strong>the</strong>r with a translation in Spanish.<br />
The Dutch firm informed <strong>the</strong> Dutch contact point,<br />
who on <strong>the</strong>ir part contacted <strong>the</strong>ir Spanish counterpart.<br />
The outcome of this discussion was that <strong>the</strong><br />
Spanish contact point stated that <strong>the</strong> bank warranty<br />
provided by de Dutch firm was correct following<br />
Spanish law, although it should have been<br />
in <strong>the</strong> Spanish language instead of <strong>the</strong> English language.<br />
This according <strong>the</strong> Spanish contact point is<br />
considered a correctable item, for which reason <strong>the</strong><br />
Dutch firm should have been given <strong>the</strong> opportunity<br />
for correction.<br />
Because <strong>the</strong> Spanish contracting authority did not<br />
want to give this opportunity, <strong>the</strong> Dutch firm<br />
lodged a complaint with <strong>the</strong> European Commission<br />
towards <strong>the</strong> Spanish Adminstration with <strong>the</strong><br />
argument that <strong>the</strong> rejection was based on false<br />
grounds and that <strong>the</strong> European rules, in particular<br />
rules 93/36/EEG as amended by rules 97/52/EEG<br />
have not been followed.<br />
The Commission stated that “<strong>the</strong> EC procurement<br />
directives allow contracting authorities to invite<br />
suppliers to supplement <strong>the</strong> certificates and <strong>document</strong>s<br />
submitted or to clarify <strong>the</strong>m, but <strong>the</strong>y do<br />
not require <strong>the</strong>m to do so. The contracting authority<br />
may choose not to accept <strong>the</strong> correction of<br />
errors if it considers that this would infringe <strong>the</strong><br />
principle of equal treatment of all candidates.<br />
33
Although <strong>the</strong> Spanish procurement law contains<br />
some exceptions to <strong>the</strong> general rules on warranties,<br />
this exceptions exist under Spanish law and cannot<br />
be invoked as grounds for a complaint before <strong>the</strong><br />
European Commission”.<br />
On <strong>the</strong>se grounds <strong>the</strong> Commission closed <strong>the</strong> <strong>file</strong>.<br />
Example 24:<br />
Change of <strong>the</strong> type of procedure during <strong>the</strong><br />
procurement process and close involvement of<br />
one bidder prior to <strong>the</strong> call for competition<br />
A company, agent in Sweden for a German producer<br />
of windmills, was granted <strong>the</strong> right to make<br />
a call for competition for <strong>the</strong> supply on behalf of<br />
<strong>the</strong> contracting entity. It seems that from <strong>the</strong> outset<br />
<strong>the</strong> open procedure according to <strong>the</strong> Utilities<br />
Directive had been chosen, but during <strong>the</strong> course<br />
of events had changed into a procedure with negotiation.<br />
A Danish company complained (only few days<br />
before expiry of <strong>the</strong> deadline for submission of<br />
offers) to <strong>the</strong> Danish contact point about <strong>the</strong> fact<br />
that <strong>the</strong>re were strong indications to <strong>the</strong> effect that<br />
<strong>the</strong> German producer had been involved quite<br />
extensively in <strong>the</strong> preparations for <strong>the</strong> windmill<br />
project, and that <strong>the</strong>re was, <strong>the</strong>refore, a big risk<br />
that <strong>the</strong>re would be no real competition on an<br />
equal footing for <strong>the</strong> contract. Both <strong>the</strong> Danish<br />
and German producers had submitted offers. The<br />
value of <strong>the</strong> contract was quite spectacular.<br />
The problems were: a) change of <strong>the</strong> type of procedure<br />
during <strong>the</strong> procurement process, and b) <strong>the</strong><br />
close involvement prior to <strong>the</strong> call for competition<br />
of one bidder having demonstrated his commercial<br />
interest in <strong>the</strong> procurement by <strong>the</strong> submission of<br />
an offer.<br />
The Danish contact point approached immediately<br />
its Swedish counterpart which came to <strong>the</strong> conclusion<br />
that <strong>the</strong>re were limits as to its possibilities to<br />
intervene in order to change <strong>the</strong> course of <strong>the</strong><br />
award procedure; for this, <strong>the</strong> company had to go<br />
to court. On this background, <strong>the</strong> Danish contact<br />
point authority asked <strong>the</strong> Commission about its<br />
view, and <strong>the</strong> following day <strong>the</strong> Commission services<br />
responded that <strong>the</strong>y would initiate an art. 226<br />
(169) procedure against Sweden. Very shortly after,<br />
a meeting was held with <strong>the</strong> Swedish Finance<br />
Department which took <strong>the</strong> initiative to arrange a<br />
meeting with <strong>the</strong> company charged with <strong>the</strong> carrying<br />
out of <strong>the</strong> actual procurement procedure. This<br />
meeting resulted apparently in an understanding<br />
with <strong>the</strong> company to postpone its decision on <strong>the</strong><br />
award of <strong>the</strong> contract.<br />
Never<strong>the</strong>less, <strong>the</strong> Danish contact point learnt from<br />
<strong>the</strong> Swedish Finance Department that <strong>the</strong> competing<br />
supplier was going to sign <strong>the</strong> contract. Under<br />
<strong>the</strong>se circumstances, <strong>the</strong> Danish supplier who had<br />
complained lodged a complaint before <strong>the</strong> competent<br />
Swedish court which immediately decided to<br />
suspend <strong>the</strong> procedure for <strong>the</strong> award of <strong>the</strong> contract.<br />
From that point, <strong>the</strong> case was out of <strong>the</strong> hands of<br />
<strong>the</strong> cross-border problem-solving network. During<br />
<strong>the</strong> period when <strong>the</strong> case was pending at <strong>the</strong> court,<br />
some changes of <strong>the</strong> whole set-up occurred, and<br />
<strong>the</strong> project was cancelled.<br />
34
Re: V.<br />
European/EU institutions are obliged to<br />
comply with <strong>the</strong> public procurement rules<br />
Example 25:<br />
Complaint about <strong>the</strong> EU Commission’s award of<br />
contract for supervision and control of food aid<br />
A Danish company felt it had been unfairly passed<br />
over regarding a contract awarded by <strong>the</strong> Commission’s<br />
unit for supervision and control of EU food<br />
aid concerning a service in this area.<br />
The contract concerned - which was not directly<br />
subject to <strong>the</strong> EU procurement rules but which was<br />
required unconditionally to respect <strong>the</strong> equal treatment<br />
principle under <strong>the</strong> internal rules of <strong>the</strong><br />
Commission, cf. example 24 - was subject to a<br />
restricted procedure and published in <strong>the</strong> Official<br />
Journal of <strong>the</strong> EC. The complaining company was<br />
pre-qualified in line with a number of o<strong>the</strong>r enterprises.<br />
Information about <strong>the</strong> identity of <strong>the</strong> prequalified<br />
enterprises was provided in <strong>the</strong> invitation<br />
to submit tenders.<br />
The complainant had learned from a competitor<br />
that <strong>the</strong> contract had been awarded. Shortly afterwards<br />
<strong>the</strong> complainant received information on<br />
this from <strong>the</strong> Commission toge<strong>the</strong>r with <strong>the</strong> explanation<br />
that <strong>the</strong> complainant’s tender had not complied<br />
with <strong>the</strong> contract terms, but no detailed<br />
information was provided as to on what points.<br />
The complainant, who claimed that <strong>the</strong> tender<br />
submitted complied fully with <strong>the</strong> terms of <strong>the</strong><br />
invitation to tender, mentioned a number of specific<br />
conditions in connection with <strong>the</strong> procurement<br />
procedure carried out, which were not in<br />
accordance with <strong>the</strong> Commission’s internal rules<br />
governing equal treatment.<br />
The case was investigated under <strong>the</strong> Pilot Project.<br />
The points where <strong>the</strong> Danish tender submitted to<br />
<strong>the</strong> Commission was found to deviate from <strong>the</strong><br />
contract terms were identified. Some of <strong>the</strong> points<br />
complained about in connection with <strong>the</strong> procurement<br />
procedure could not be dismissed by <strong>the</strong><br />
Commission.<br />
In relation to <strong>the</strong> complainant, however, it was<br />
found that it was decisive whe<strong>the</strong>r <strong>the</strong> tender submitted<br />
by <strong>the</strong> complainant fulfilled <strong>the</strong> requirements<br />
of <strong>the</strong> contracting authority. If this were not<br />
<strong>the</strong> case, it would hardly be a matter for <strong>the</strong> crossborder<br />
network to proceed with <strong>the</strong> case, even<br />
some points of uncertainty regarding <strong>the</strong> tender<br />
procedure remained untouched.<br />
Example 26:<br />
Translation into Community languages in tender<br />
<strong>document</strong>ation from <strong>the</strong> European Parliament<br />
From time to time, various companies (Danish)<br />
had complained about <strong>the</strong> procurement practice<br />
followed by <strong>the</strong> European Parliament, in particular<br />
about tender <strong>document</strong>ation in relation to<br />
planned supply or services contracts which was<br />
normally only available in French and <strong>the</strong>refore<br />
tended to exclude non-francophone potential suppliers<br />
or at least reduce <strong>the</strong>ir opportunities to compete<br />
for <strong>the</strong> contracts.<br />
The Danish contact point - under <strong>the</strong> Pilot Project<br />
- submitted <strong>the</strong> problem to <strong>the</strong> European Parliament,<br />
from which a reply was received relatively<br />
35
quickly. In <strong>the</strong> reply, reference was made to <strong>the</strong> fact<br />
that EU institutions, according to EU´s Financial<br />
Regulation are under basically <strong>the</strong> same obligations<br />
as <strong>the</strong> Member States as to <strong>the</strong> conclusion of<br />
procurement contracts. The European Parliament<br />
recommended that, in <strong>the</strong> absence of a similar EP<br />
publication, information be given to interested<br />
companies about <strong>the</strong> internal Commission publication,<br />
<strong>the</strong> so-called vademecum for <strong>the</strong> CCAM<br />
(<strong>the</strong> internal Commission committee on procurement<br />
matters), which also contains requirements<br />
in some detail as to <strong>the</strong> translation into Community<br />
languages of tender <strong>document</strong>ation.<br />
It seems to be implicit in <strong>the</strong> reply of <strong>the</strong> European<br />
Parliament that this institution is basically following<br />
<strong>the</strong> same procurement instructions as those,<br />
which <strong>the</strong> Commission services are obliged to follow.<br />
As no new concrete complaints have been received,<br />
no fur<strong>the</strong>r action has been taken vis-à-vis <strong>the</strong><br />
European Parliament.<br />
36
ANNEX B:<br />
Guidelines for Co-operation on Solution of<br />
Cross-Border Problems in Relation to Access to<br />
<strong>Procurement</strong> Contracts<br />
Introduction<br />
An important purpose of <strong>the</strong> Pilot Project is to<br />
identify methods to obtain reliable and speedy<br />
informal solutions to procurement market access<br />
problems in <strong>the</strong> participating Member States. To<br />
achieve this goal, one or more appropriate authorities/bodies<br />
(which can be already existing authorities/bodies)<br />
will be appointed by participants to<br />
act as contact points for problem solution. The<br />
contact points will co-operate with each o<strong>the</strong>r.<br />
To this end, participating Member States agree, on<br />
a mutual basis, to act in accordance with <strong>the</strong> guidelines<br />
set out below in cases where a competent<br />
authority/body in one participating Member State<br />
requests co-operation in order to solve a problem<br />
from a competent authority/body in ano<strong>the</strong>r participating<br />
Member State.<br />
A question/complaint may be addressed in consultation<br />
between <strong>the</strong> MS involved, <strong>the</strong>reby giving <strong>the</strong><br />
MS which has received a request <strong>the</strong> possibility to<br />
correct an illegal behaviour, and thus leading to a<br />
"smooth" solution of a problem, whereby recourse<br />
to a more "formalistic" way of problem solution<br />
can be avoided.<br />
Requests for co-operation<br />
Each participating Member State (MS) may<br />
request co-operation from ano<strong>the</strong>r participating<br />
MS whenever it becomes aware of cross-border<br />
problems arising from <strong>the</strong> application of <strong>the</strong> public<br />
procurement legislation, and in cases where individual<br />
questions and/or complaints have been<br />
received. These questions and/or complaints may<br />
be addressed to <strong>the</strong> complainant's home contact<br />
point, which will inform <strong>the</strong> contact point in <strong>the</strong><br />
MS of <strong>the</strong> contracting authority.<br />
Actions to be taken after a request for<br />
co-operation<br />
In <strong>the</strong>ir co-operation with a view to promote effective<br />
solutions to cross-border problems and in this<br />
connection, to test <strong>the</strong> effectiveness of a more<br />
informal way of dealing with questions/complaints<br />
and <strong>the</strong>reby solving problems, <strong>the</strong> participating<br />
MS will:<br />
37
a) devote adequate resources, to <strong>the</strong> extent possible,<br />
to make immediate enquiries into <strong>the</strong><br />
problem, to draw <strong>the</strong> issue to <strong>the</strong> attention of<br />
<strong>the</strong> contracting authority concerned, and to<br />
establish whe<strong>the</strong>r <strong>the</strong>re is in fact a problem of<br />
market access or a breach of Community law;<br />
b) make <strong>the</strong>ir best efforts to pursue all reasonable<br />
available sources of information;<br />
c) inform <strong>the</strong> requesting MS, on request or at reasonable<br />
intervals, of <strong>the</strong> status of an examination/investigation<br />
initiated and, where<br />
appropriate, provide relevant information; <strong>the</strong><br />
use and disclosure of such information shall<br />
only be for <strong>the</strong> purpose of solving a concrete<br />
problem and shall not be disclosed as such to<br />
o<strong>the</strong>r participants;<br />
f) fully inform <strong>the</strong> requesting MS of <strong>the</strong> results of<br />
an examination/investigation and take into<br />
account <strong>the</strong> views of <strong>the</strong> requesting MS, if possible<br />
prior to <strong>the</strong> adoption of a solution or termination<br />
of an examination; and<br />
g) in general, comply with any reasonable request<br />
for co-operation that may be made by <strong>the</strong><br />
requesting MS;<br />
h) provide statistical information on <strong>the</strong> outcome<br />
of <strong>the</strong> treatment of requests for assistance in<br />
<strong>the</strong> framework of <strong>the</strong> Pilot Project to <strong>the</strong> o<strong>the</strong>r<br />
participating MS and <strong>the</strong> Commission.<br />
d) promptly notify <strong>the</strong> requesting MS of any<br />
change in <strong>the</strong>ir intentions with respect to with<br />
respect to <strong>the</strong> treatment of a request;<br />
e) make <strong>the</strong>ir best efforts to complete <strong>the</strong>ir examination<br />
as quickly as possible, and in any case to<br />
achieve, if possible, a solution as soon as possible<br />
from <strong>the</strong> date where <strong>the</strong> original request<br />
was made;<br />
38
ANNEX C:<br />
Confidentiality in connection with Cross-Border<br />
Problem-Solving<br />
This paper is intended as a contribution to a discussion<br />
of confidentiality in connection with<br />
Cross-Border Problem-Solving in <strong>the</strong> context of<br />
<strong>the</strong> Pilot Project on <strong>Public</strong> <strong>Procurement</strong>. The<br />
Guidelines which regulates <strong>the</strong> co-operation<br />
between <strong>the</strong> participants in this area are listed in<br />
Section 1 below.<br />
A key element in <strong>the</strong> Cross-Border co-operation is<br />
<strong>the</strong> informal and confidential exchange of information<br />
between authorities in <strong>the</strong> participating<br />
Member States. A specific case that arose in 1999<br />
raises <strong>the</strong> question as to whe<strong>the</strong>r it is possible as a<br />
matter of law to preserve <strong>the</strong> confidential nature of<br />
information exchanged in this way. The circumstances<br />
of <strong>the</strong> case and <strong>the</strong> general issue of confidentiality<br />
are outlined in Section 2.<br />
The issue of confidentiality is governed by national<br />
law. Only a comparative analysis of <strong>the</strong> issue will<br />
make it possible to identify <strong>the</strong> potential problem<br />
and to develop a problem-solving strategy.<br />
Section 3 deals with <strong>the</strong> issue of disclosure of confidential<br />
information in respect of Danish law.<br />
Section 4 contains an analysis of <strong>the</strong> issue of keeping<br />
information exchanged confidential in respect<br />
of Danish law. It is pointed out that only an obligation<br />
under international law to keep information<br />
received under <strong>the</strong> Pilot Project confidential will<br />
make it – reasonably – certain that <strong>the</strong> Danish<br />
Competition Authority in each and every case can<br />
refuse to grant access to such information.<br />
Conclusions and possible solutions are summed<br />
up in Section 5.<br />
1. The Guidelines for co-operation on Cross-<br />
Border Problem-Solving<br />
The Guidelines contains <strong>the</strong> following list of<br />
actions to be taken in <strong>the</strong> event that <strong>the</strong> <strong>Public</strong> <strong>Procurement</strong><br />
Authority in a Member State (”MS”)<br />
puts a request for cooperation to <strong>the</strong> authority in<br />
ano<strong>the</strong>r MS where <strong>the</strong> procurement procedure<br />
complained of is taking or has taken place:<br />
a) devote adequate resources, to <strong>the</strong> extent possible,<br />
to make immediate enquiries into <strong>the</strong> problem,<br />
to draw <strong>the</strong> issue to <strong>the</strong> attention of <strong>the</strong><br />
contracting authority concerned, and to establish<br />
whe<strong>the</strong>r <strong>the</strong>re is in fact a problem of market<br />
access or a breach of Community law;<br />
39
) make <strong>the</strong>ir best efforts to pursue all reasonable<br />
available sources of information;<br />
c) inform <strong>the</strong> requesting MS, on request or at reasonable<br />
intervals, of <strong>the</strong> status of an examination/investigation<br />
initiated and, where<br />
appropriate, provide relevant information; <strong>the</strong><br />
use and disclosure of such information shall<br />
only be for <strong>the</strong> purpose of solving a concrete<br />
problem and shall not be disclosed as such to<br />
o<strong>the</strong>r participants;<br />
d) promptly notify <strong>the</strong> requesting MS of any<br />
change in <strong>the</strong>ir intentions with respect to with<br />
respect to <strong>the</strong> treatment of a request;<br />
e) make <strong>the</strong>ir best efforts to complete <strong>the</strong>ir examination<br />
as quickly as possible, and in any case to<br />
achieve, if possible, a solution as soon as possible<br />
from <strong>the</strong> date where <strong>the</strong> original request<br />
was made;<br />
f) fully inform <strong>the</strong> requesting MS of <strong>the</strong> results of<br />
an examination/investigation and take into<br />
account <strong>the</strong> views of <strong>the</strong> requesting MS, if possible<br />
prior to <strong>the</strong> adoption of a solution or termination<br />
of an examination; and<br />
g) in general, comply with any reasonable request<br />
for cooperation that may be made by <strong>the</strong><br />
requesting MS;<br />
h) provide statistical information on <strong>the</strong> outcome<br />
of <strong>the</strong> treatment of requests for assistance in<br />
<strong>the</strong> framework of <strong>the</strong> Pilot Project to <strong>the</strong> o<strong>the</strong>r<br />
participating MS and <strong>the</strong> Commission.<br />
2. The issue of confidentiality<br />
The issue of confidentiality may be illustrated by<br />
mentioning an incident that occurred in 1999.<br />
A Danish supplier of earth moving equipment,<br />
including mine clearing and o<strong>the</strong>r defence vehicles,<br />
was involved in a call for tenders in <strong>the</strong> United<br />
Kingdom. At some point before a supply contract<br />
had been awarded <strong>the</strong> Danish company asked <strong>the</strong><br />
Danish Competition Authority for assistance. It<br />
contended that <strong>the</strong> procurement procedure in various<br />
ways was in breach of Council Directive 93/<br />
36/EEC of 14 June 1993 coordinating Procedures<br />
for <strong>the</strong> Award of <strong>Public</strong> Supply Contracts (as<br />
amended by European Parliament and Council<br />
Directive 97/52/EC of 13 October 1997), <strong>the</strong>reby<br />
harming its interests.<br />
The Danish Competition Authority went into a<br />
dialogue with <strong>the</strong> relevant British authorities. On<br />
<strong>the</strong> basis of confidential information received from<br />
<strong>the</strong> British authorities, in particular at a meeting in<br />
London, <strong>the</strong> Danish Competition Authority concluded<br />
that <strong>the</strong> Danish supplier's contentions were<br />
ill-founded.<br />
The supplier, however, maintained <strong>the</strong> contentions<br />
and lodged a complaint with <strong>the</strong> Commission. It<br />
also put a request for access to <strong>the</strong> records held by<br />
<strong>the</strong> Danish Competition Authority. The British<br />
authorities had repeatedly stressed <strong>the</strong> confidential<br />
nature of <strong>the</strong> information given to <strong>the</strong> Danish<br />
40
Competition Authority regarding <strong>the</strong> call for tenders,<br />
and <strong>the</strong> Danish Competition Authority<br />
refused to grant <strong>the</strong> request as regards <strong>the</strong> minutes<br />
of <strong>the</strong> meeting held in London.<br />
In <strong>the</strong> light of this case it seems opportune to consider,<br />
firstly, to what extent it is possible for a<br />
Member State to disclose confidential information<br />
to ano<strong>the</strong>r Member State within <strong>the</strong> framework of<br />
<strong>the</strong> Pilot Project and, secondly, whe<strong>the</strong>r it is possible<br />
under <strong>the</strong> current guidelines to keep such information<br />
exchanged between <strong>the</strong> authorities in<br />
different Member States confidential.<br />
The directives on public procurement do not<br />
appear to contain definite provisions on confidentiality<br />
that are of importance in <strong>the</strong> present context.<br />
In general, questions of disclosure and confidentiality<br />
– and also access to <strong>the</strong> <strong>file</strong>s and records of <strong>the</strong><br />
public administration – are questions governed by<br />
national law in <strong>the</strong> various Member States.<br />
The following sections outline how <strong>the</strong>se issues are<br />
dealt with in Danish law.<br />
3. Disclosure of confidential information<br />
according to Danish law.<br />
According to Danish law, <strong>the</strong> public administration<br />
shall keep information confidential if necessary in<br />
order to safeguard important public or private<br />
interests. These interests are in <strong>the</strong> main <strong>the</strong> same<br />
as those justifying exemptions from <strong>the</strong> general<br />
access to <strong>the</strong> <strong>file</strong>s and records of <strong>the</strong> public administration.<br />
For more details see under section 4.<br />
In certain areas of Danish law public authorities<br />
are specifically authorized to disclose confidential<br />
information to public authorities in o<strong>the</strong>r countries.<br />
For instance within financial control such<br />
rights are given on <strong>the</strong> condition that <strong>the</strong> disclosed<br />
information is kept confidential in <strong>the</strong> receiving<br />
country.<br />
The Danish Competition Authority has – at least<br />
for <strong>the</strong> time being - not been given an explicit<br />
authorization to disclose confidential information<br />
to ano<strong>the</strong>r Member State.<br />
In <strong>the</strong> absence of a specific authorization under<br />
Danish law, a public authority is allowed to<br />
exchange confidential information with authorities<br />
in o<strong>the</strong>r countries if required by a treaty obligation<br />
undertaken by Denmark. Besides, it follows<br />
from general principles of administrative law that<br />
Danish authorities are in many respects – for<br />
instance as an element of a more informal co-operation<br />
– allowed to disclose confidential information<br />
to o<strong>the</strong>r authorities, including <strong>the</strong> authorities<br />
in o<strong>the</strong>r countries. The scope of this unwritten<br />
authorization is defined by various considerations,<br />
including <strong>the</strong> purpose of disclosing <strong>the</strong> information,<br />
<strong>the</strong> conditions imposed on <strong>the</strong> receiving<br />
authorities, <strong>the</strong> nature of <strong>the</strong> information and <strong>the</strong><br />
risk of abuse.<br />
41
4. Danish law on confidentiality and access to<br />
information<br />
4.1 The acts applicable<br />
In Denmark questions of confidentiality and access<br />
to <strong>the</strong> <strong>file</strong>s of <strong>the</strong> public administration are regulated<br />
by <strong>the</strong> 1985 <strong>Public</strong> Administration Act (forvaltningsloven)<br />
and <strong>the</strong> 1985 Access to <strong>Public</strong><br />
Administration Files Act (lov om offentlighed i forvaltningen).<br />
The <strong>Public</strong> Administration Act and <strong>the</strong> Access to<br />
<strong>Public</strong> Administration Files Act both lay down a<br />
right to access to any <strong>file</strong> or record created or held<br />
by a public authority in <strong>the</strong> exercise of its powers<br />
or in <strong>the</strong> carrying out of its duties. The Access to<br />
<strong>Public</strong> Administration Files Act, which invests<br />
every person with a right to access, contains more<br />
exemptions from <strong>the</strong> right than <strong>the</strong> <strong>Public</strong> Administration<br />
Act. On <strong>the</strong> o<strong>the</strong>r hand, <strong>the</strong> latter act only<br />
applies in cases where a public authority has made<br />
or will make a decision and it grants <strong>the</strong> wider<br />
access to <strong>file</strong>s and records only to persons who are<br />
regarded as parties with a special interest in <strong>the</strong><br />
specific case.<br />
It is for <strong>the</strong> time being doubtful whe<strong>the</strong>r <strong>the</strong> assistance<br />
provided by <strong>the</strong> Danish Competition Authority<br />
under <strong>the</strong> Pilot Project falls within <strong>the</strong> concept<br />
of a decision as used in <strong>the</strong> <strong>Public</strong> Administration<br />
Act.<br />
When asked to assist a Danish supplier in a matter<br />
of public procurement abroad, <strong>the</strong> Danish Competition<br />
Authority enters into a dialogue with <strong>the</strong> foreign<br />
authority; it might get access to confidential<br />
information and it independently examines <strong>the</strong><br />
case. The Danish Competition Authority might<br />
attempt to influence its foreign counterpart.<br />
In <strong>the</strong> context of <strong>the</strong> <strong>Public</strong> Administration Act,<br />
<strong>the</strong> concept of a decision is given a broad interpretation.<br />
It comprises various kinds of assistance<br />
offered to o<strong>the</strong>rs, possibly foreign authorities. Acts<br />
of public authorities that are in reality preliminary<br />
or partial decisions in cases before o<strong>the</strong>r authorities<br />
are covered by <strong>the</strong> <strong>Public</strong> Administartion Act.<br />
So is <strong>the</strong> participation of a public authority in a<br />
decision-making process although it also involves a<br />
foreign public authority. Fur<strong>the</strong>rmore, <strong>the</strong> <strong>Public</strong><br />
Administration Act probably applies where public<br />
powers are used to collect information needed for<br />
<strong>the</strong> decision-making of ano<strong>the</strong>r, possibly foreign<br />
public authority.<br />
The Danish Competition Authority is of <strong>the</strong> opinion<br />
that <strong>the</strong> assistance offered by it under <strong>the</strong> Pilot<br />
Project does not take <strong>the</strong> form of a decision. It<br />
would seem to require yet ano<strong>the</strong>r extension of <strong>the</strong><br />
scope of <strong>the</strong> concept of a decision to bring this<br />
kind of assistance within <strong>the</strong> <strong>Public</strong> Administartion<br />
Act. However, it cannot be excluded that<br />
<strong>the</strong> Danish Ombudsman in <strong>the</strong> case in question –<br />
and in future cases – will do just that. Accordingly,<br />
<strong>the</strong> analysis is not restricted to <strong>the</strong> Access to <strong>Public</strong><br />
Administration Files Act but extends to <strong>the</strong> <strong>Public</strong><br />
Administration Act.<br />
In practice, interpretations of one of <strong>the</strong>se two acts<br />
are used to a certain degree on <strong>the</strong> o<strong>the</strong>r one.<br />
42
4.2 General exemption of records: international<br />
law and <strong>the</strong> foreign policy exemption<br />
According to Article 13(1) of <strong>the</strong> Access to <strong>Public</strong><br />
Administration Files Act, a provision on confidentiality<br />
in an international agreement may be taken<br />
into account when deciding whe<strong>the</strong>r to grant<br />
access to <strong>file</strong>s and records held by <strong>the</strong> public<br />
administration. Article 13(1) provides:<br />
”The right to access may be restricted as far as<br />
necessary in order to protect material interest<br />
relating to …<br />
2. foreign political or foreign economic interests of<br />
<strong>the</strong> State, including <strong>the</strong> relations to foreign powers<br />
or international institutions of states, … or<br />
6. public and private interests which demand<br />
secrecy due to <strong>the</strong> special nature of <strong>the</strong> matter”<br />
(<strong>the</strong> Danish Competition Authority's own, unofficial<br />
translation).<br />
The essence of this exemption is found also in Article<br />
15(1) of <strong>the</strong> <strong>Public</strong> Administration Act, according<br />
to which:<br />
”Besides, <strong>the</strong> right to access may be restricted as<br />
far as <strong>the</strong> party's interest in using <strong>the</strong> information<br />
contained in <strong>the</strong> record yields to crucial<br />
interests of that party or to o<strong>the</strong>r crucial interests<br />
of a private or public kind, including…<br />
2. foreign political or foreign economic interests of<br />
<strong>the</strong> State, including <strong>the</strong> relations to foreign powers<br />
or international institutions of states” (<strong>the</strong><br />
Danish Competition Authority's own, unofficial<br />
translation).<br />
In principle, both provisions require that <strong>the</strong> interests<br />
involved in <strong>the</strong> specific case are weighed up.<br />
Never<strong>the</strong>less, <strong>the</strong>re is a presumption that exemption<br />
from <strong>the</strong> right to access is made where Denmark<br />
is under a treaty obligation to keep<br />
information received from abroad confidential.<br />
This is in accordance with <strong>the</strong> general principle of<br />
interpreting Danish law in accordance with international<br />
law wherever possible.<br />
Accordingly, in <strong>the</strong> context of <strong>the</strong> Access to <strong>Public</strong><br />
Administration Files Act, <strong>the</strong> Danish Ombudsman<br />
has said that it will normally be material under<br />
Article 13(1) not to grant access to correspondence<br />
and information that are covered by a rule of confidentiality<br />
under international law. It may be<br />
assumed that <strong>the</strong> interpretation of Article 15(1) of<br />
<strong>the</strong> <strong>Public</strong> Administration Act will not differ significantly<br />
from this result.<br />
The ”Guidelines for Cooperation on Cross-Border<br />
Problems in Relation to Access to <strong>Procurement</strong><br />
Contracts” of 3 December 1998 can hardly be<br />
treated as a binding agreement under international<br />
law. However, <strong>the</strong> Guidelines sets forth in general<br />
<strong>the</strong> terms that apply in a specific case where <strong>the</strong><br />
Danish Competition Authority is given access to<br />
information held by a foreign authority. These<br />
terms are supposedly binding in international law.<br />
The Guidelines links <strong>the</strong> duty of an authority to<br />
give information to a foreign authority with a pro-<br />
43
vision on confidentiality. Accordingly, ”<strong>the</strong> use and<br />
disclosure of such information shall only be for <strong>the</strong><br />
purpose of solving a concrete problem and shall<br />
not be disclosed as such to o<strong>the</strong>r participants”.<br />
It is unclear who are <strong>the</strong> ”o<strong>the</strong>r participants”. The<br />
better interpretation appears to be that <strong>the</strong> phrase<br />
refers not to <strong>the</strong> participants in <strong>the</strong> actual case<br />
examined by <strong>the</strong> foreign authority but to <strong>the</strong> o<strong>the</strong>r<br />
participants in <strong>the</strong> Pilot Project, that is, <strong>the</strong> o<strong>the</strong>r<br />
foreign authorities. In <strong>the</strong> final paragraph concerning<br />
statistical information <strong>the</strong> Guidelines<br />
expressly refers to ”<strong>the</strong> o<strong>the</strong>r participating MS”.<br />
Accordingly, it is at least doubtful whe<strong>the</strong>r <strong>the</strong><br />
Guidelines contains a provision on confidentiality<br />
as regards <strong>the</strong> private parties involved in <strong>the</strong> procurement<br />
procedure.<br />
Despite <strong>the</strong> lack of an express provision, it could be<br />
argued that confidentiality is necessarily implied<br />
by <strong>the</strong> Guidelines. The provision relating to ”o<strong>the</strong>r<br />
participants” might well be seen as merely a deduction<br />
from a general, possibly all-inclusive principle<br />
of confidentiality. However that may be, provisions<br />
on confidentiality are often subjected to a restrictive<br />
interpretation. Accordingly, a merely implied<br />
provision on confidentiality is probably not sufficient<br />
under <strong>the</strong> <strong>Public</strong> Administration Act and <strong>the</strong><br />
Access to <strong>Public</strong> Administration Files Act to<br />
exempt information from <strong>the</strong> right to access.<br />
In specific cases <strong>the</strong> foreign authority will often<br />
emphasize <strong>the</strong> need for confidentiality also in<br />
respect of private parties. In those cases confidentiality<br />
may be treated as a legally binding condition<br />
for receiving information that has been requested<br />
under <strong>the</strong> same provision. One is allowed to expect<br />
that <strong>the</strong> <strong>Public</strong> Administration Act as well as <strong>the</strong><br />
Access to <strong>Public</strong> Administration Files Act exempt<br />
this information from <strong>the</strong> right to access.<br />
This conclusion would cover all, or nearly all material<br />
received under <strong>the</strong> Pilot Project if <strong>the</strong> Guidelines<br />
contained an express, general provision on<br />
confidentiality that could be treated as a condition<br />
for receiving information in each specific case. So<br />
long as such a provision is lacking, this line of<br />
argument is only applicable where confidentiality<br />
has been made an explicit condition for receiving<br />
<strong>the</strong> material in question.<br />
4.3 Exemption of records on a case-by-case basis:<br />
five categories of protected interests<br />
It is possible under <strong>the</strong> <strong>Public</strong> Administration Act<br />
as well as <strong>the</strong> Access to <strong>Public</strong> Administration Files<br />
Act in certain cases to refuse to give access to information<br />
that <strong>the</strong> Danish Competition Authority has<br />
received from foreign authorities. However, unlike<br />
<strong>the</strong> above-mentioned exemption based on foreign<br />
policy, <strong>the</strong>se exemptions require a balancing of<br />
interests in each case. Access to information can<br />
only be refused if <strong>the</strong> applicant's interest in receiving<br />
<strong>the</strong> information yields to interests in keeping<br />
<strong>the</strong> material confidential. The act of balancing does<br />
not have <strong>the</strong> same outcome in all cases and so <strong>the</strong>se<br />
exemptions cannot be expected to cover all cases<br />
that might arise in <strong>the</strong> context of <strong>the</strong> Pilot Project.<br />
Moreover, where a record is an exempt record by<br />
reason of <strong>the</strong> inclusion in it, with o<strong>the</strong>r matter, of<br />
44
particular matter, a public authority is under an<br />
obligation to extract and grant access to so much<br />
of <strong>the</strong> record as does not consist of <strong>the</strong> particular<br />
matter.<br />
In general, exemptions are given a broader scope<br />
under <strong>the</strong> Access to <strong>Public</strong> Administration Files Act<br />
than under <strong>the</strong> <strong>Public</strong> Administration Act. For<br />
example, according to Article 15(1) of <strong>the</strong> <strong>Public</strong><br />
Administration Act exemption can only be made if<br />
disclosure would be contrary to ”crucial”<br />
(afgørende) interests, while ”material” (væsentlige)<br />
interests are sufficient in respect of Article 13(1) of<br />
<strong>the</strong> Access to <strong>Public</strong> Administration Files Act.<br />
The relevant categories of interests that may<br />
restrict <strong>the</strong> right to access as regards information<br />
exchanged under <strong>the</strong> Pilot Project are:<br />
1. Fur<strong>the</strong>r use of <strong>the</strong> foreign policy exemption<br />
In some cases it may plausibly be argued that disclosure<br />
of confidential information received from a<br />
foreign authority would cause tensions between<br />
Denmark and <strong>the</strong> foreign state, or possibly an<br />
international organisation. The exemption contained<br />
in Article 13(1)(2) of <strong>the</strong> Access to <strong>Public</strong><br />
Administration Files Act and Article 15 (1)(2) of<br />
<strong>the</strong> <strong>Public</strong> Administration Act might be applicable<br />
to some of <strong>the</strong>se cases, given that <strong>the</strong> information<br />
is treated as confidential in <strong>the</strong> state of origin.<br />
However, refusal to grant access must be based on<br />
<strong>the</strong> facts of <strong>the</strong> specific case; it cannot be presumed<br />
that most cases fall within <strong>the</strong> exemption.<br />
2. Commercially sensitive information<br />
Article 12(1)(2) of <strong>the</strong> Access to <strong>Public</strong> Administration<br />
Files Act concerns technical information<br />
about products and workings of businesses as well<br />
as information about business relations. If disclosure<br />
of such information would jeopardize a person's<br />
or a company's material financial interests an<br />
exemption is made from <strong>the</strong> right to access. This<br />
exemption is applicable to call for tenders, yet <strong>the</strong><br />
Danish ombudsman has repeatedly stressed that it<br />
cannot be applied on a general basis. Again a balancing<br />
of interests in <strong>the</strong> specific case is needed.<br />
Whereas <strong>the</strong> size of a bid can hardly be exempted<br />
under this provision, various technical details and<br />
information relating to company procedures and<br />
workings important in o<strong>the</strong>r calls for tenders may<br />
well be exempted.<br />
It should be noted that <strong>the</strong> <strong>Public</strong> Administration<br />
Act contains no provision similar to Article<br />
12(1)(2) of <strong>the</strong> Access to <strong>Public</strong> Administration<br />
Files Act.<br />
3. <strong>Public</strong> financial interests<br />
Article 13(1)(5) of <strong>the</strong> Access to <strong>Public</strong> Administration<br />
Files Act and Article 15(1)(5) of <strong>the</strong> <strong>Public</strong><br />
Administration Act make exemption where access<br />
to a record could be expected to have a serious<br />
affect on public financial interests. This exemption<br />
has been applied to calls for tenders as companies<br />
may refrain from making bids in future calls for<br />
tenders if <strong>the</strong>y experience that previous bids are<br />
disclosed, <strong>the</strong> argument being that this would seriously<br />
affect public financial interests in <strong>the</strong> long<br />
run. Arguably this exemption can be used to safe-<br />
45
guard public financial interests of a foreign state.<br />
However, <strong>the</strong> ombudsman requires that <strong>the</strong> facts of<br />
<strong>the</strong> specific case confirm that publicity may plausibly<br />
prevent bids from being made in <strong>the</strong> future and<br />
that this will have a serious adverse affect on public<br />
financial interests; it cannot be used as a general<br />
argument.<br />
4. <strong>Public</strong> control<br />
In certain cases it is possible to refuse access to<br />
records if that would hamper or seriously affect <strong>the</strong><br />
enforcement and control efforts undertaken by<br />
public authorities, Article 13(1)(4) of <strong>the</strong> Access to<br />
<strong>Public</strong> Administration Files Act and Article<br />
15(1)(4) of <strong>the</strong> <strong>Public</strong> Administration Act. These<br />
provisions are probably applicable not only in<br />
respect of enforcement and control exercised by<br />
Danish authorities in Denmark but also where by<br />
foreign authorities abroad. However, <strong>the</strong> exemption<br />
only applies if access to a record would significantly<br />
damage public control efforts.<br />
5. The security or defence of <strong>the</strong> State<br />
Under Article 13(1)(1) of <strong>the</strong> Access to <strong>Public</strong><br />
Administration Files Act and Article 15(1)(1) of<br />
<strong>the</strong> <strong>Public</strong> Administration Act access may be<br />
refused in relation to information if access to it<br />
would affect <strong>the</strong> security or <strong>the</strong> defence of <strong>the</strong> State<br />
adversely.<br />
5. Conclusions and suggestions<br />
For <strong>the</strong> time being <strong>the</strong> Danish Competition<br />
Authority has no explicit right to disclose confidential<br />
information to ano<strong>the</strong>r Member State.<br />
But as it is mentioned in Section 3 it is accepted<br />
that Denmark can take on an obligation to<br />
exchange confidential information with foreign<br />
countries as an element of a more informal cooperation<br />
as <strong>the</strong> Pilot Project on <strong>the</strong> assumption<br />
that such information is kept confidential in <strong>the</strong><br />
receiving country.<br />
As to <strong>the</strong> possibility of keeping received information<br />
confidential <strong>the</strong> only exemption from <strong>the</strong><br />
right to access under <strong>the</strong> Danish law that could<br />
have been applied to <strong>the</strong> Pilot Project as a whole is<br />
based on foreign policy interests. In practice, any<br />
request for access to material given to <strong>the</strong> Danish<br />
Competition Authority under <strong>the</strong> Pilot Project<br />
could have been refused if in all specific cases <strong>the</strong><br />
Pilot Project implied an obligation under international<br />
law to keep <strong>the</strong>se <strong>document</strong>s confidential. At<br />
present, however, <strong>the</strong> Guidelines does not seem to<br />
ensure that such an obligation applies to or is<br />
undertaken in each specific case.<br />
A clarification and possibly a revision of <strong>the</strong><br />
Guidelines would be helpful from <strong>the</strong> point of view<br />
of Danish law. The general provision on confidentiality,<br />
in particular <strong>the</strong> phrase ”shall not be disclosed<br />
as such to o<strong>the</strong>r participants”, might benefit<br />
from a careful revision, and <strong>the</strong> terms on which<br />
information is exchanged in specific cases should<br />
perhaps be worked out in greater detail.<br />
If - as long as a clarification of <strong>the</strong> Guidelines has<br />
not been made - in a specific case confidentiality<br />
has been made an explicit condition for receiving<br />
<strong>the</strong> information in question it can be assumed that<br />
46
this information is exempted from <strong>the</strong> right to<br />
access according to <strong>the</strong> <strong>Public</strong> Administration Act<br />
as well as <strong>the</strong> Access to <strong>Public</strong> Administration Files<br />
Act.<br />
In o<strong>the</strong>r cases so far some information given to <strong>the</strong><br />
Danish Competition Authority under <strong>the</strong> Pilot<br />
Project may be exempted on a case-by-case basis<br />
from <strong>the</strong> right to access under <strong>the</strong> <strong>Public</strong> Administration<br />
Act and <strong>the</strong> Access to <strong>Public</strong> Administration<br />
Files Act. Although possibly applicable to<br />
most of <strong>the</strong> records given to <strong>the</strong> Danish Competition<br />
Authority, <strong>the</strong>se exemptions do not apply to<br />
all of <strong>the</strong> material and <strong>the</strong>y can only be applied<br />
after having balanced <strong>the</strong> interests involved in <strong>the</strong><br />
specific case.<br />
47