Advance Terminal Planning Study Program Criteria Document

KANSAS CITY NEW TERMINAL STUDY
ADVANCE TERMINAL PLANNING STUDY
PROGRAM CRITERIA DOCUMENT
DRAFT
The existing ticket counter area measures approximately 10,210 square feet, of
which 4,690 square feet is unoccupied. Most of the existing counter areas measure
between ten and 16 feet from ticket counter face to the back wall and are
dependent on each airline’s operational setup. Based on an industry standard
depth of ten feet from the face of the ticket counters to the back wall behind the
counters, 4,600 square feet would be needed by 2030.
The ticketing queue is a function of the counter frontage and the acceptable
planning depth for passenger queuing in front of the counter positions.
The existing depth for all three terminals at KCI varies based on each airlines’
ticketing configuration but is generally 21 feet deep on average. A future depth of
30 feet has been used to account for required queue space needed for the area
taken up by any free standing kiosks and their passengers. The existing area
measures 12,840 square feet and accommodates the recommended existing facility
requirement of 12,800 square feet. By 2030 an area of 12,700 square feet will be
needed to adequately handle the 65 linear counter positions or 72 equivalent
check-in locations.
The Airline Ticket Office (ATO) refers to the office area leased to the airlines and is
generally located directly behind or adjacent to the ticket counter to provide
support functions for the ticket agents and other airline administrative space.
However, this space can be located in other terminal areas, as necessary.
Typically, the ATO space is 25 to 30 feet deep along the full length of the ticket
counters. At KCI, all of the airline ATO offices are located adjacent to the counters
or up on the mezzanine levels. The existing offices are located in 12,978 square
feet with most of this space accounted for on the mezzanine levels of the terminals.
However, the offices located adjacent to the ticket counters are generally too small.
The future ATO requirement of 12,900 square feet is based on a depth of 30 feet
along the 430 linear feet of required ticket counter.
DRAFT
The Baggage Claim (Domestic) area is occupied by the baggage claim devices and
the queuing area for active claiming. Baggage claim requirements are primarily
based on the percentage of deplaned terminating passengers in a peak 20-minute
period, the percentage of those passengers checking bags, and to a lesser extent
the number of bags checked. Because most passengers arrive at the claim area
before their baggage arrives there should be sufficient claim frontage to
accommodate the concentration of these peak passengers. This analysis focused
on using the existing preferential use claim areas for future requirements.
The existing claim devices range in size from 85 linear feet of frontage to 150 feet
with an overall length for all devices of 1,403 feet. Analysis shows that American
and Northwest’s small claim devices of less than 100 linear feet are generally too
small for their current demand. The future recommended size of claim devices is
150 linear feet, which would adequately handle passengers from a typical
narrowbody aircraft with multiple flights by smaller regional aircraft. The existing
recommended claim frontage was 1,400 linear feet, or 12 devices, suggesting that
the existing planning factor of 0.5 linear feet per peak hour terminating passenger
is adequate to handle the current activity at KCI. However, given the larger
suggested devices, the future planning factor has been increased to a more typical
Landrum & Brown Page 47
April 2013