Manual E-bill 499.41

1.8.3 Billers
A biller is the provider of services for which bills are issued. Billers create
the source data of the bills delivered to PostFinance. These can be delivered
either directly by the biller or via a BSP.
1.8.4 Biller Service Provider (BSP)
A BSP is a contractual partner for billers who use the e-bill solution via a BSP.
The BSP offers its own billing services and can send electronic bill data
to PostFinance. The BSP is responsible for product management, marketing,
consulting and sales of its billing services, as well as for the system operation
and first-level support for BSP billers.
Alternatively, the BSP can also act as data provider on behalf of a biller who
has a contract with PostFinance.
1.8.5 Customer Service Provider (CSP)
A CSP is a contractual partner for bill recipients who use the e-bill solution
via a CSP. The CSP is responsible for product management, marketing,
consulting and sales of its billing services, as well as for the system operation
and first-level support for CSP customers.
1.8.6 Bill recipient
Bill recipients receive services from billers and are billed for this. They can
download the bill either via a CSP or via a channel supported by PostFinance.
1.8.7 Partner systems
PostFinance works together with partners that offer equivalent e-billing
services. The latter forward billing data of their customers, destined
for recipients at PostFinance, to PostFinance. At the same time, the recipient
identification shows PostFinance with which partner the recipient is registered
and forwards the billing data to the corresponding partner system.
1.9 Transmission of electronic orders
With the PostFinance e-bill solution it is also possible to transmit electronic
orders. The order data can be submitted to PostFinance in a structured
format. They can be converted into the desired format for the recipient and
delivered to the supplier either by data transfer or via e-mail or fax (see
section 14).
Manual E-bill Version October 2010 12/64