Access Guide to London's Theatres

Access Guide to 

London’s Theatres 

Published by The Society of London Theatre 

Researched by SOLT and Artsline 

Funded by Arts Council England 

5th Edition

Key to symbols 

How to book 

Details of telephone booking 

numbers and advice to follow 

when booking. 

Access information produced 

by the venue. 

For deaf or hard of 

hearing theatregoers 

Sound amplification systems 

such as Sennheiser infra-red 

or induction loop. 

Audio described, captioned 

and sign language 

interpreted performances 

may be available. Check with 

Box Office for details. 

For visually impaired 

theatregoers 

Arrangements made for 

guide dogs. 

For theatregoers in 

wheelchairs or with 

limited mobility. 

Access for people in 

wheelchairs. 

Wheelchair users must bring 

a companion. 

Adapted toilets. 

Information about the most 

accessible area of the 

auditorium for people with 

limited mobility. Please cross 

refer to the section for 

wheelchair users which may 

contain useful information. 

Other information 

Location of and access to 

non-adapted toilets. 

Location and description of 

bars, cafes and restaurants. 

Nearest London Underground 

Station (plus estimated 

distance). 

Nearest Main Line Station 

(plus estimated distance). 

Appropriate bus routes. 

Nearest parking facilities - 

see page 127 for details of 

the Theatreland Car Park 

Voucher Scheme. 

Nearest Taxi ranks. 

Note 

All measurements are given 

in 

metric units. 

1m = 39 inches approx. 

1cm = 0.4 inches approx.

Contents 

Theatre 

Page 

Theatre 

Page 

Adelphi . . . . . . . . . . . . . . . . . . . . . . 6 

Albery . . . . . . . . . . . . . . . . . . . . . . . 8 

Aldwych . . . . . . . . . . . . . . . . . . . . 10 

Almeida . . . . . . . . . . . . . . . . . . . . 12 

Apollo . . . . . . . . . . . . . . . . . . . . . . 14 

Apollo Victoria . . . . . . . . . . . . . . . 16 

Arts . . . . . . . . . . . . . . . . . . . . . . . . 18 

Barbican Theatre & The Pit . . . . 20 

Cambridge . . . . . . . . . . . . . . . . . . 24 

Carling Apollo Hammersmith . . . 26 

Coliseum . . . . . . . . . . . . . . . . . . . 28 

Comedy . . . . . . . . . . . . . . . . . . . . . 30 

Criterion . . . . . . . . . . . . . . . . . . . . 32 

Dominion . . . . . . . . . . . . . . . . . . . 34 

Donmar Warehouse . . . . . . . . . . 36 

Drury Lane, Theatre Royal . . . . . 38 

Duchess . . . . . . . . . . . . . . . . . . . . 40 

Duke of York’s . . . . . . . . . . . . . . . 42 

Fortune . . . . . . . . . . . . . . . . . . . . . 44 

Garrick . . . . . . . . . . . . . . . . . . . . . 46 

Gielgud . . . . . . . . . . . . . . . . . . . . . 48 

Greenwich . . . . . . . . . . . . . . . . . . 50 

Hampstead . . . . . . . . . . . . . . . . . . 52 

Haymarket, Theatre Royal . . . . . 54 

Her Majesty’s . . . . . . . . . . . . . . . . 56 

London Palladium . . . . . . . . . . . . 58 

Lyceum . . . . . . . . . . . . . . . . . . . . . 60 

Lyric . . . . . . . . . . . . . . . . . . . . . . . 62 

Lyric Hammersmith . . . . . . . . . . . 64 

National Theatre . . . . . . . . . . . . . 66 

New Ambassadors . . . . . . . . . . . . 72 

New London . . . . . . . . . . . . . . . . . 74 

Old Vic . . . . . . . . . . . . . . . . . . . . . 76 

Open Air . . . . . . . . . . . . . . . . . . . . 78 

Palace . . . . . . . . . . . . . . . . . . . . . . 80 

Peacock . . . . . . . . . . . . . . . . . . . . 82 

Phoenix . . . . . . . . . . . . . . . . . . . . . 84 

Piccadilly . . . . . . . . . . . . . . . . . . . 86 

Playhouse . . . . . . . . . . . . . . . . . . . 88 

Prince Edward . . . . . . . . . . . . . . . 90 

Prince of Wales . . . . . . . . . . . . . . 92 

Queen’s . . . . . . . . . . . . . . . . . . . . . 94 

Royal Court . . . . . . . . . . . . . . . . . . 96 

Royal Opera House . . . . . . . . . . . 98 

St Martin’s . . . . . . . . . . . . . . . . . 100 

Sadler’s Wells . . . . . . . . . . . . . . . 102 

Savoy . . . . . . . . . . . . . . . . . . . . . . 104 

Shaftesbury . . . . . . . . . . . . . . . . . 106 

Shakespeare’s Globe . . . . . . . . . 108 

Soho . . . . . . . . . . . . . . . . . . . . . . . 110 

Strand . . . . . . . . . . . . . . . . . . . . . 112 

Trafalgar Studios . . . . . . . . . . . . 114 

Tricycle . . . . . . . . . . . . . . . . . . . . 116 

UCL Bloomsbury . . . . . . . . . . . . . 118 

Vaudeville . . . . . . . . . . . . . . . . . . 120 

Victoria Palace . . . . . . . . . . . . . . 122 

Wyndham’s . . . . . . . . . . . . . . . . . 124 

Young Vic . . . . . . . . . . . . . . . . . . 126 

Information on Travel . . . . . . . . 127 

Useful Contacts . . . . . . . . . . . . . 129 

3

Preface 

Welcome to the fifth edition of the Disabled Access Guide, a fullyupdated, 

comprehensive handbook to the facilities of London theatres. 

Theatre owners are committed to offering all theatregoers the highest 

standards of service and venues are improving access all the time. 

The information in this Guide is supplemented by our website 

www.theatre-access.co.uk which is kept up to date with any changes. 

It also offers details of current and forthcoming shows and assisted 

performances. 

We should like to thank the following people and organisations for their 

help and support throughout the production of the guide: Arts Council 

England, Brian Vickers and Fred Williams at Artsline and the managers and 

staff of the theatres included in the guide for giving us their time and 

assistance in compiling the information. 

Copies are available in large print, Braille and 

on tape. Please ring 020 7557 6713 to obtain a 

free copy. 

4

General Advice 

Booking in advance and informing the theatre of your requirements is 

helpful in ensuring that your visit runs as smoothly as possible. 

For example, let the box office know if you are a wheelchair user, as 

arrangements such as removing seats or positioning ramps are made 

beforehand. It is also useful to indicate what type of chair you use 

(i.e. manual or battery powered). Some theatres offer transfer seating for 

those who can transfer from their chair. Spaces for wheelchairs are 

usually on the end of a row, so it is possible to sit next to non-disabled 

companions unless otherwise indicated. Likewise, if you are bringing a 

guide dog it is best to inform the box office. Guide dogs are welcomed 

at all theatres although they are not always allowed into the auditorium. 

Where this is the case, staff are happy to look after them during 

the performance. 

Ushers are generally available to help theatregoers to their seats and 

assist at the interval. In most cases, due to health and safety regulations, 

they are unable to lift. During the interval, in most venues, staff will bring 

drinks to disabled customers in the auditorium. Theatre bars are all over 

1m high unless otherwise indicated. 

If you would like to see a full seating plan of the theatre you can use the 

Seating Plan Faxback service. Dial the number listed in each individual 

category from the handset of your fax machine, using on-hook dialling, 

polling or manual receive modes. Calls cost £1.50 a minute (at all times). 

Helpline 0870 9090110 

If you require sign language interpreted, captioned or audio-described 

performances, details can be obtained from the box office or from our 

website www.theatre-access.co.uk 

5

Adelphi The Strand, WC2E 7NA 

KING STREET 

HENRIETTA STREET 

Adelphi 

COVENT 

GARDEN 

SOUTHAMPTON ST. 

BURLEIGH 

TAVISTOCK STREET 

EXETER STREET 

ST. 

STRAND 

BEDFORD STREET 

CHANDOS PL. 

Charing 

Cross 

AGAR ST. 

STRAND 

JOHN ADAM 

STREET 

ROBERT ST. 

ADAM STREET 

CARTING LANE 

SAVOY 

Victoria 

Embankment 

Gardens 

PLACE 

SAVOY HILL 

River 

Thames 

VICTORIA EMBNKMT. 


Tel 020 7379 8443 (wheelchair bookings only) 

0870 4030303 (special requirements) 

Fax 020 7379 8447 Email adelphitheatre@hotmail.com 

Discounts are available for wheelchair users and their companions 

Seating Plan Faxback 09069 104 400 

Show synopsis available in large print from box office. 

Venue Details 

The main entrance has one 15cm step, lower on the left hand side 

as you face the theatre. A ramp is available. 2 sets of double swing 

doors. Box Office counter to the right inside the entrance. No steps 

to Stalls from foyer. 41 steps up to the Dress Circle; 79 to the Upper 

Circle. Most staircases are highlighted and have handrails on both 

sides. Theatre open 45 minutes before the performance. 

Sennheiser infra-red system with 7 headsets. Collect from Box 

Office. 

Occassional sign language interpreted performances. 

6

Guide dogs are allowed into the auditorium and Front Of House 

staff are happy to dog-sit (maximum of 2). 

No steps to Stalls from foyer. 2 spaces for wheelchair users at the 

back – view slightly restricted. Transfer seating available to any 

stalls aisle seat. A maximum of 4 wheelchairs can be stored in the 

cloakroom. Provisions for 4 wheelchair/ scooter transferees per 

performance – please check when booking. 

A7–9, A28–30, BB10, 11, 25, 26 and C31 in the Stalls have the most 

legroom. 

Adapted toilet by the entrance to the Stalls. 

Level access to women's toilets in the main entrance foyer and to 

both men's and women's toilets in the stalls. Men's and women's 

toilets available in the Dress Circle foyer area. Access to toilets in 

the Upper Circle involves a number of steps. 

Jessie Mathews bar down 20 steps from foyer. Vivien Ellis bar has 

level access from stalls. Dress Circle bar up 30 steps. Upper Circle 

bar up 63 steps. Limited seating. Drinks can be taken to disabled 

customers in the auditorium. 

Covent Garden (400m), Charing Cross/Embankment (300m) 

Charing Cross (200m) 

6, 9, 11, 13, 15, 23, 77A, 91, 139, 176 

Single yellow lines and meters behind theatre on Maiden Lane. 

NCP in Drury Lane and Upper St Martin’s Lane. 

7

Albery St Martin’s Lane WC2N 4AH 

P 

ISLE STREET 

LEICESTER 

SQUARE 

ORANGE 

STREET 

CHARING CROSS ROAD 

Leicester 

Square 

ST. MARTIN’S 

ST. MARTIN’S LANE 

P 

Albery 

CRANBOURN 

ST. 

LONG ACRE 

NEW ROW 

P 

BEDFORDBURY 

KING ST. 

BEDFORD ST. 

CHANDOS PLACE 

WILLIAM IV STREET 

PLACE 

WHITCOMB STREET 

TRAFALGAR SQU. 

DUNCANNON ST. 

Charing 

Cross 

STRAND 


Tel 0870 060 6621 Fax 020 7240 3478 

Minicom 020 7369 1762 

Email alberyboxoffice@theambassadors.com (enquiries only) 

Discounts are available for all disabled theatregoers and their 

companions. 


Large print programmes and touch tours available on request. 

Venue details 3 steps up (lower to the right-hand side) and then 

double doors opening inwards. Box Office on the right. 

3 steps from the foyer to back of the Royal Circle, with 2 steps 

between rows. 30 steps down to Stalls and 30 up to the Grand 

Circle from the foyer (2 steep steps between rows). 40 steps up to 

the Balcony (4 steep steps between rows). Steps are highlighted 

and have handrails on both sides. Theatre open 30 mins before 

performance. 

Infra-red system with 12 headsets. Deposit required. Collect 

headsets from centre desk in foyer – reserve by calling Box Office. 

Induction loop at box office. 

8

Occasional sign language interpreted, audio described and 

captioned performances, depending on the production. 

Guide dogs allowed inside the auditorium, or they can be looked after 

by theatre staff (maximum 2). Please ask when booking. 

There is a ramp (gradient 30–40%, handrail on right-hand side) 

through the second side EXIT door on St Martin’s Court. Box M (door 

68cm wide) has 2 spaces for wheelchair/scooter users, or 1 

wheelchair/scooter user and a companion. Companions can also be 

seated in the Royal Circle. Transfer seating available to any aisle seat 

in Royal Circle, 2 wheelchairs and 2 scooters maximum. Wheelchairs 

stored in cloakroom, scooters in the foyer. Groups should ring in 

advance. 

Seats with most leg room are H5, H6, H24, H25 Royal Circle and A8, 

A22, E25, F4 and all of row AA in the Stalls. 

Drinks and ice-creams can be brought into the auditorium. Pit bar 

3 steps up from back of Stalls. Stalls bar 18 steps down from foyer. 

Grand Circle bar 30 steps up from foyer. 

All have moveable seats. 

No adapted toilet but customers are welcome to use the toilet in 

the Duke Of York’s (approx 100m). You may also be able to use the 

men’s toilet which is off the foyer – staff will clear this for you. 

Women’s off the foyer with 2 steps up inside the door. Men’s off the 

foyer. More at Stalls, Grand Circle and Balcony. 

Leicester Square (100m) 24, 29, 176 

MasterPark at China Town and Trafalgar Square. NCP at Upper St 

Martin’s Lane. 

9

Aldwych Aldwych, WC2B 4DF 

P Drury Lane 

Holborn 

DRURY LANE 

KINGSWAY 

BOW STREET 

Covent 

Garden 

TAVISTOCK 

RUSSELL 

STREET 

CATHERINE STREET 

WELLINGTON STREET 

STREET 

EXETER STREET 


STRAND 

ALDWYCH 

Aldwych 

LANCASTER PLACE 

SAVOY STREET 

Charing Cross 


Tel 020 7379 3367 Fax 020 7379 5776 

Textphone 020 7240 9660 

Email email@aldwychtheatre.co.uk 

Discounts Wheelchair-users and their companions pay the third 

price. 


Venue details 1 step then 5 more up to the main entrance which 

has double doors opening outwards, with 4 handrails. Box Office 

counter on the right. No steps from the foyer to the front of the 

Dress Circle, or 15 steps up to the back (2 steps between rows). 26 

steps down from the foyer to the Stalls, and 50+ up to the Upper 

Circle. All steps are highlighted, with handrails on both sides on 

staircases. Theatre opens 30 mins before performance. 

Infra-red system in the auditorium with 5 headsets and 5 

neckloops. Induction loop at left window of the box office. 

Occasional sign language interpreted performances. 

10

One guide dog per performance allowed in Box D. 

Entrance to the auditorium is through a double EXIT door on Drury 

Lane, over a slight edge and down a ramp inside the door (handrail 

on the left-hand side), into a corridor which leads to the right-hand 

side of the Dress Circle. 2 spaces for wheelchair users plus one 

companion in Box D, through an outer door (76 cm wide) and inner 

door (69 cm wide). The doorway is too narrow for motorised 

wheelchairs. You will not be able to see some of the stage. 

Alternative space for a wheelchair user beside C1 in the Dress 

Circle, on a slight slope. Transfer seat at C1. Wheelchairs stored in 

the lobby. Each wheelchair user must bring a non-disabled 

companion. 

Dress Circle and any of the Boxes are the most easily accessible 

areas, and aisle seats are recommended. Seats J1-5, J19-23, C1 

and C21 in the stalls have the most leg room. 

Adapted toilets off main foyer at Dress Circle level. Ask a member 

of staff to unlock the door. 

Women’s and men’s at Stalls and Upper Circle level. Further 

women’s in main foyer and men’s at Dress Circle level. 

Dress Circle bar 24 steps up from the foyer. Further bars at the 

back of the Stalls and Upper Circle level. 

Covent Garden/Holborn/Temple (approx 500m) 

Charing Cross (approx 900m) 

1, 4, 11, 13, 15, 68, 98 (Bus Stop outside theatre). 

NCP at Drury Lane/Parker Street. Parking meters outside theatre. 

11

Almeida Almeida Street, N1 1TA 


Tel 020 7359 4404 

Access Info. 020 7288 4999 

Email access@almeida.co.uk 

Discounts available for all disabled people and their companions. 

Information available in large print, Braille and on tape (provided 

on request). Touch tours available. 

Venue details Level access to foyer through push button sliding 

doors or through double glass doors (push door to open) opening 

both ways. Box Office with lowered counter in the foyer and 

lowered counter at the programme kiosk. Stalls down 6 steps or a 

sloped walkway. Access to circle via 2 staircases of 27 steps each 

with handrails on each side. Good signage throughout. The floors 

in the foyer are concrete. 

Infra-red system in the auditorium and induction loop at the box 

office. Public phones fitted with induction loop couplers. 

1 Audio-described, captioned and sign language interpreted 

performance per Almeida production. 

12

Guide dogs allowed into auditorium – please book an aisle seat. 

Staff are also happy to dog-sit. 

4 spaces for wheelchair/scooter users in the stalls. 9 wheelchair 

and scooter transfer spaces are available to aisle seats in rows A 

and B – escorts not required. Theatre also provides 1 wheelchair 

for loan. Auditorium is carpeted. 

18 seats in the front row offer the best leg room. 12 seats with armrests. 

Level access to Café Bar located just off the foyer area. The Café 

Bar has wooden floors, moveable seating and offers table service. 

Section of bar counter is wheelchair accessible (80cm high). Menu 

available on blackboard written in white chalk and in large print. 

Drinks may be brought to disabled customers in the auditorium. 

Adapted toilet at the end of inside the foyer. 

Accessible men’s and women’s in the foyer, each with 1 cubicle 

that is wider and has handrails for people with mobility difficulties. 

Angel (900m), Highbury and Islington (900m) 

Essex Road Station (800m), Highbury and Islington (900m) 

4, 19, 30, 43 (route 43 is accessible). 

NCP at the Business Design Centre off Upper Street. Some parking 

available in streets adjoining Almeida Street. Drop-off and pick-up 

right outside main entrance. Patrons welcome to use a private 

phone to arrange pick-up. 

13

Apollo Shaftesbury Avenue W1V 7DH 

BEAK STREET 

LEXINGTON ST. 

JAMES ST. SHERWOOD ST. 

GLASSHOUSE STREET 

REGENT 

PICCADILLY 

GT. 

BREWER STREET 

STREET 

PETER ST. 

P 

WINDMILL 

DENMAN ST. 

PICCADILLY 

P 

WA RDOUR 

Apollo 

Theatre 

CIRCUS 

Piccadilly 

Circus 

SHAFTESBURY 

STREET HAYMARKET 

OLD COMPTON STREET 

RUPERT ST. 

STREET 

AVENUE 

P 

COVENTRY STREET 

ISLE STREET 

PANTON ST. 

LEICESTER SQ. 


Tel 0870 895 5505 Fax 020 7494 5154 

Minicom 020 7494 5475 

Email customer.relations@seetickets.com 



Venue details 8cm step into the foyer through 2 rows of swing 

doors. Box Office counter on the left. 22 steps down from foyer to 

Stalls, 12 up to the Dress Circle, with 2 steps between rows in the 

auditorium. More than 40 steps up to the Upper Circle. Handrails on 

both sides of the staircases. Alternative level access through 

double doors to the left of the upper circle entrance on Shaftesbury 

Avenue. Stairlift or 12 steps down to the stalls. 

Infra-red system with 6 headsets. Avoid front row of Stalls. Name 

and address required. 

Occasional captioned or sign language interpreted performances. 

14

Guide dogs allowed into the auditorium and staff are available to 

dog-sit. Dogs will be looked after in Stalls bar or in manager’s 

office. 

Entrance to the auditorium is through a door to the left of the Upper 

Circle entrance, on Shaftesbury Avenue. Once through the door 

there is a stairlift or 12 steps down to the stalls (with handrails on 

either side). 2 spaces for wheelchair users in seats N1, N2 or N19, 

N20 in the stalls. 2 wheelchair transferees can be accomodated in 

aisle seat in the stalls. Venue not suitable for scooters, but 

provisions can be made for 1 scooter transferee. Auditorium is 

carpeted with steep raking. 

All of row O (especially O1, O2, O13 and O14) in the Stalls have very 

good leg room. 

2 bars, one 13 steps down from the Stalls, and another at Upper 

Circle level. Stalls bar has moveable seats. Drinks may be brought 

to disabled customers in the auditorium. 

Adapted toilet in the stalls. 

There is a women’s at the front of the Stalls and a men’s off the 

Stalls bar. There are further toilets at the back of the Upper Circle 

and at Balcony level. 

Piccadilly Circus (approx. 250m) 

1, 14, 19, 22, 24, 29, 38, 55, 176 

MasterPark at China Town and Poland Street. NCP at Newport 

Place, Wardour Street or Denman Street. 2 accessible parking 

bays behind the theatre, in Winnett Street. 

15

PALACE 

Apollo Victoria 17 Wilton Road, SW1V 1LG 

GROSVENOR PL. 

LWR. GROSVENOR PL. 

STREET 

BRESSENDEN 

LWR. 

ECCLESTON 

BELGRAVE ST. 

EBURY STREET 

GROSVENOR GDNS. 


ST. ECCLESTON BRIDGE 

BUCKINGHAM PALACE ROAD 

VICTORIA 

WILTON ROAD 

PLACE 

VAUXHALL 

GILLINGHAM ST. 

STREET 

Apollo 


BRIDGE ROAD 


Tel 020 7828 7074 Fax 020 7834 6910 

Email apollovic.bookings@clearchannel.co.uk 

Discounts available for all disabled customers and one discounted 

companion per disabled customer. 


Information available in large print on request. Touch tours 

available. 

Venue details 4 steps up to the main entrance on Wilton Road. 

Second main entrance on Vauxhall Bridge Road via a platform lift 

or up 9 steps. Both entrances have highlighted steps and handrails 

on either side. Box Office in foyer. Stalls down 29 steps from foyer. 

Platform lift or 13 steps up to the Dress Circle from the foyer. 

Theatre opens one hour before the performance. 

Induction loop and infra-red system in the auditorium. 


16

4 guide dogs allowed inside auditorium – aisle seats are best. Staff 

can also dog-sit. 

4 spaces for wheelchair users on either side of the Dress Circle 

(located a third of the way up) accessed by a platform lift in the 

foyer. 2 scooters and 4 wheelchair transfer seats available in row F 

of the Dress Circle. Escorts are not required. 

Rows A and Q in the Stalls have the most leg room. There are 3 

steps between rows in the Dress Circle. The Stalls is ramped. 

Foyer bar through swing doors from the Box Office. Bar counter is 

1.2m high and there is no seating. Drinks may be brought to 

disabled customers in the auditorium. 

Adapted toilet off the Foyer. 

Men’s up 15 steps from row A of the Dress Circle. Women’s up 18 

steps. Further toilets at Stalls level. 

Victoria (approx. 50m) 

Victoria (approx. 50m) 

2, 8, 11, 16, 24, 36, 38, 52, 73, 82, 185, 211, 239, 436, 507, 705, C1, C10 

MasterPark at Rochester Row. 

Taxi rank at Victoria Station. Patrons welcome to use a private 

phone to arrange pick up, or staff available to call for a taxi. 

17

Arts Great Newport Street, WC2H 7JB 


Tel 020 7836 3334 

Email foh@artstheatre.com 

Discounts available for wheelchair/scooter users and their 

companions. 

Touch tours available. 

Venue Details Access to main entrance via a slight ramp and 

through double doors. Box Office counter is straight ahead. 19 

steps down to the Stalls to the right of the Box Office and 5 steps 

up to the Circle to the left of it. Stairs are highlighted with 

handrails on either side. 

None at the moment. 


2 guide dogs allowed into auditorium. Staff are also happy to 

dog-sit. 

18

Entrance to the auditorium via double fire EXIT doors to the left of 

the main entrance. Long, slightly sloped corridor takes one to the 

back of the Circle. 1 space for wheelchair/scooter user in the back 

of the Circle. Transfer seating for either 2 wheelchairs or 1 scooter 

user to an aisle seat – please ask when booking. There are 

handrails to the stalls and up to the circle. 

Seats B1 and B16 in the Circle and A1, A14, B1, B16 & 17, C18 and 

BB1 & 2 in the Stalls offer the best leg room. 

Bar located inside the foyer, the counter is to the left (1.2m high) 

with low moveable seating in the centre. Bar with moveable 

seating also at Stalls level. Drinks may be brought to disabled 

customers in the auditorium. 

Cubicle with some adapted toilet facilities at the back of Circle. 

Fully adapted toilet planned during refurbishment in 2005. 

No steps to men's and women's in the Stalls – the cubicles are 

very narrow. 

Leicester Square (50m) 

24, 29, 176 

Masterpark at China Town. NCP at Upper St Martin's Lane. Very 

limited metered parking available in surrounding streets – free 

after 6.30pm. 

Taxis drop-off and pick-up right outside main entrance. 

Patrons welcome to use a private phone to arrange pick-up. 

19

Barbican Theatre and The Pit 

WHITECROSS ST. 

Barbican 

LONG 

LANE 

P 

MONTAGUE ST. 

ALDERSGATE 

STREET 

BEECH STREET 

P 

Barbican 

Centre 

P 

WOOD STREET 

P 

CHISWELL STREET 

SILK STREET 

P 

LONDON WALL 

Moorgate 

P 

MOORGATE 

FINSBURY PAVEMENT 

2 theatres in one building. 

The following information is common to both. 


Contact the Box Office (9am–8pm daily) 

Tel 020 7638 8891 Fax 020 7382 7270 

Minicom 020 7382 7297 

Discounts Half-price for both disabled customers and their 

companions when joining the Access Membership Scheme. This 

can be joined through the website, by calling the Box Office or 

emailing access@barbican.org.uk 


An access guide is available in Braille, large print or on audio tape 

by contacting the Box Office on the above numbers or by emailing 

access@barbican.org.uk 

The guide can also be downloaded from www.barbican.org.uk 

Barbican/Moorgate (approx. 250m) 

20

Barbican Centre, Silk Street, EC2Y 8DS www.barbican.org.uk 

153 (stops outside theatre) 

8, 11, 23, 26, 35, 42, 43, 47, 48, 55, 56, 76, 78, 100, 133, 141, 149, 172, 

214, 242, 243, 271, 344 

4 (Mon–Sat only), 21, 25, 521 (Mon–Fri only) 

Barbican Centre underground car park, with free parking for blue 

badge holders. Please present your car park ticket and your blue 

badge to the Ticket Desk or Information Point. You will be given a 

sticker entitling you to free parking. Park in Car Park 3 which is 

entered via Silk Street. Walkway to level -1. Car Park 3 has 6 

spaces for disabled customers. Car Park 5 has an extra spaces and 

access via a ramp to the ground floor foyer. 

Details for each auditorium follow. 

Barbican Theatre 

Venue details The easiest way to approach the Centre is by car. 

Follow the signs from Silk Street to Car Park 3, and you will arrive 

at a setting down point on the Roadway at Stalls level -1. 

Automatic doors into level -1. From here, all levels of the theatre 

are accessible via lifts. The main lifts have tactile buttons and 

voice announcements. Ticket Desk on the right. Front of Stalls 

down 22 steps from lift (no centre aisle). 3 steps between rows in 

the Circle and the Upper Circle. Steps are highlighted. 

Radio system with 50 headsets. Collect from Stalls Right entrance. 

Induction loop at box office and all points of contact from 2005. 

Occasional sign language interpreted, audio described and 

captioned performances. 

21

Barbican Theatre and The Pit (continued) 

There is very little space inside the auditorium for guide dogs but 

cloakroom staff are happy to dog sit. 

4 wheelchair spaces or 2 scooter spaces at Stalls level in Box A 

and B. Further 4 wheelchair spaces at Upper Circle level at B9–12 

and B56–59 – on a platform which will be lowered by approx. 30cm. 

Wheelchair and scooter transfer seating available to back row of 

Stalls. Wheelchair available to loan if booked in advance via the 

Box Office. 

Front Stalls seats have the best leg room. 

No steps from the lift to the Stalls bar with limited seating. 

Other bars and cafes accessible via lifts on the Waterside level. 

Soft drinks and ice creams may be brought into the auditorium, 

subject to performance. 

2 Adapted toilets in main foyer on level -1, 2 at Theatre Circle level. 

Men’s and women’s off level -1. 

22

Barbican Centre, Silk Street, EC2Y 8DS www.barbican.org.uk 

The Pit 

From the lifts, there is a ramp down to the auditorium with 

handrails on both sides. Slight step up from here into the 

auditorium. 3 steps between rows in The Pit with no handrails. 

Infra-red system with 10 headsets – more can be borrowed from 

the Barbican Theatre if necessary. 

Guide dogs allowed inside the auditorium, alternatively staff are 

happy to dog-sit. 

2 spaces for wheelchair/scooter users in Stalls (may vary with 

production). Transfer seating available to the front row. 

The front row provides the best leg room. 

Pit Foyer bar serves coffee and snacks. Soft drinks and ice creams 

may be brought into the auditorium, subject to performance. 

Adapted toilet on the right at the top of the ramp. 

Men’s and women’s off the foyer. 

23

Cambridge Earlham Street, WC2 9HU 

GREEK ST. 

DENMARK ST. 

ST. 

FLITCROFT 


SHAFTESBURY AV. 

P 

STACEY ST. 

ST. 

GILES STREET 

MERCER 

EARLHAM 

TOWER ST. 

SHAFTESBURY AVENUE 

WEST ST. 

LITCHFIELD ST. 

Leicester 

Square 

Cambridge 

P 

STREET 

STREET 

ENDELL 

NEAL ST. 

SHELTON STREET 

SHORTS GDNS. 

STREET 

Covent 

Garden 

LONG ACRE 

FLORAL 

STREET 

MONMOUTH STREET UPPER ST. MARTIN’S ST. 


Tel 020 7850 8530 / 0870 895 5505 Fax 020 7494 5154 

Minicom 020 7494 5475 


Discounts are available but depend on the current production – 

please check when booking. 


Touch tours available on request. 

Venue details No steps to the foyer through 2 sets of double swing 

doors. Box Office counter on right. Staircases between levels have 

2 handrails and steps are highlighted. 5 steps down from the main 

foyer to the Stalls, 31 up to the back of the Royal Circle (2 steps 

between rows). Over 60 steps up to the Upper Circle. 

Infra-red system with 8 headsets. You will be asked to sign a 

receipt. Induction loop at the Box Office. 


Guide dogs are not allowed inside the auditorium, but staff can 

dog-sit for 4 dogs per performance in the manager’s office. 

24

Entrance to the foyer through 2 sets of double swing doors. Please 

let Box Office staff know that you have arrived. Entrance into the 

Stalls corridor through the third double EXIT door on Earlham Street. 

From here there is a slight slope down into the stalls, to 2 spaces for 

wheelchair users at N1 and N34. Transfer seats for up to 4 

wheelchair users and 2 scooter users. The wheelchairs and 

scooters can be stored and will be retrieved by an usher. 

Aisle seats, seats J1 & J28 and Box A (3 steps up) have the most 

leg room. 


Stalls bar down 22 steps. Royal Circle bar 31 steps from the foyer, 

another bar in Upper Circle. 

Adapted toilet in Stalls corridor. Ushers have keys. 

Women’s and men’s at the back of the Stalls. At the Royal Circle, the 

men’s is level from the bar and the women’s is up 3 steps. 

Covent Garden (350m) 

1, 14, 19, 22, 29, 34, 55, 176 

MasterPark at Cambridge Circus. NCP at St Martin’s Lane. Meters in 

Earlham Street (11 spaces), and in Mercer Street (2 spaces). 

25

Carling Apollo, Hammersmith Queen Caroline Street, W6 9HQ 

BEADON ROAD 

KING STREET 

Hammersmith 

(Hammersmith & City Line) 

BDWY. 

SHEPHERD’S 

ROAD 

BUSH 

HAMMERSMITH 

P 

HAMMERSMITH ROAD 

Hammersmith 

(District, Circle & 

Piccadilly Lines) 

HAMMERSMITH FLYOVER 

FULHAM PALACE ROAD 

HAMMERSMITH BRIDGE RD. 

P 

London 

Apollo 


Tel 020 8563 3806 Fax 020 8748 9853 

Discounts available for disabled customers 


Touch tours available – please phone for details. 

Venue details Staircases have handrails on both sides. Main 

entrance and Box Office up 3 steps through doors opening 

outwards. Box Office counter to right. No steps from here to Stalls, 

and 40 steps up to front of Circle (2 steps between rows). Venue is 

carpeted throughout. 

None at present. 

Guide dogs are not permitted inside the auditorium but staff can 

dog-sit for a maximum of 2 guide dogs per performance. 

26

Ramped entrance is through the EXIT doors on either side of the 

theatre – ask a member of staff at the main entrance. A long ramp 

(approx. 12% with a handrail on the right) leads up to 2 spaces for 

wheelchair users. Companions can sit behind. Transfer seating 

available to aisle seats in Stalls for 10 wheelchair users and 1 

scooter user (wheelchairs stored at back of Stalls). Venue is 

suitable for scooters – please call the theatre beforehand. 

Row V in the Stalls has extra leg room. Please request an aisle seat 

when booking. 

No steps from Stalls to foyer bar (no seating). Circle bar up 30 

steps (fixed seating). Soft drinks brought to disabled customers in 

the auditorium. 

Adapted toilet at the back of the Stalls next to the women’s. 

Women’s and men’s at Stalls level and at back of Circle. 

Hammersmith (200m) – follow signs through Broadway Shopping 

Centre. 

9, 10, 27, 33, 72, H91, 190, 209, 211, 220, 266, 267, 283, 295, 391, 419 

Car Park in Broadway shopping centre. Limited on-street parking 

near theatre. 

27

Coliseum St Martin’s Lane WC2N 4ES 

ISLE STREET 

LEICESTER 

SQUARE 


Leicester 

Square 


P 

GARRICK ST. 

CRANBOURN 

ST. 

LONG ACRE 

NEW ROW 

P 

KING ST. 

BEDFORD ST. 

Coliseum 


P 

ORANGE 


STREET 


PLACE 


DUNCANNON ST. 

Charing 

Cross 

STRAND 


Tel 020 7632 8300 Fax 020 7379 1264 

Minicom 020 7836 7666 

Email access@eno.org (enquiries only) 

Discounts available for disabled people and companions. 


Information available in large print, Braille. Audio cassette of 

season brochure and audio map also available. Talking Notes ® 

audio synopsis provided prior to the performance and during 

intervals. Touch tours planned starting 2005. 

28 

Venue Details Slight ramp through left-hand doorway of main 

entrance on St Martin's Lane opening outwards into foyer. 

Information desk straight ahead and low countered box office to the 

right. Main lift, with voice announcements and Braille signage, to 

right of information desk serving all levels (suitable for scooters). 

Another lift serves Dress Circle, Upper Circle and Balcony. 

Otherwise 29 steps up from foyer to Dress Circle, 47 up to Upper 

Circle and a further 45 up to Balcony. 2 steps between rows in the 

Balcony, Dress and Upper Circle; 1 step between rows in Stalls. 

Venue is carpeted throughout and all steps are highlighted with 

handrails on either side.

www.eno.org 

Radio-wave system in the auditorium and induction loop at Box 

Office and all bars. 

Regular captioned and sign-interpreted performances. 

Guide dogs allowed into auditorium, alternatively staff are happy to 

dog-sit in the manager's office. 

10 spaces for wheelchair/scooter users in total: 2 at back of Dress 

Circle, 4 in Stall boxes and 4 at back of Stalls (companions can sit 

beside the wheelchairs users). 10 wheelchair/scooter transfer 

spaces: 4 in Dress Circle and 6 in Balcony. Theatre also provides 

2 wheelchairs for loan. 

Good leg room in Stalls; B1–4, B33–36, C1 and C39 in the Stalls 

provide the best leg room. 

No steps to Stalls bar and bars in rear Stalls corridor. Further bars 

at Balcony, Upper and Dress Circles can be accessed by main lift. 

Dutch Bar on basement level (reachable by lift) accessed by 

platform lift or down 3 steps. Drinks cannot be taken into the 

auditorium. 

Adapted toilets at Basement, Stalls, Dress Circle (no steps from lift) 

and Balcony levels. 

No steps to toilets off the foyer. More toilets at Dress Circle, Upper 

Circle (women's 10 steps up), Balcony and Basement. 

Leicester Square (100m) 


The following buses stop in the Haymarket (Southbound) or Lower 

Regent Street (Northbound): 3, 6, 9, 12, 13, 14, 15, 19, 22, 23, 24, 29, 

38, 88, 91, 94, 139, 159, 176, 453 

Masterpark at Trafalgar Square and Whitcomb Street. NCP at 

Bedfordbury (behind theatre). Nearest taxi rank in Haymarket. 

29

Comedy Panton Street, SW1Y 4DN 

P 

DENMAN ST. 

AVE. 

SHAFTESBURY 

Piccadilly 

Circus 


P 

Comedy 

LEICESTER 

SQUARE 

PICCADILLY 

PANTON ST. 

ORANGE 

STREET 

REGENT STREET 

HAYMARKET 

P 

WHITCOMB ST. 

CHARLES II ST. 

PALL MALL EAST 

ST. JAMES’S SQU. 

PALL MALL 

COCKSPUR ST. 

P 


Tel 020 7321 5306 Fax 020 7839 1193 

Minicom 020 7369 1762 

Email comedyboxoffice@theambassadors.com (enquiries only) 

Discounts vary according to production. Concessions may be 

available (Please enquire at time of booking). 


Venue details 2 steps up to double doors opening into the foyer. 

All stairs are highlighted and have handrails on both sides. No 

steps from the foyer to the back of the Dress Circle (2 steps 

between rows). 24 steps down from the foyer to the Stalls, 23 steps 

up from the foyer to the Royal Circle (with 2 steep steps between 

rows) and 50 steps up to the Balcony. 

Infra-red system with 6 headsets. Headsets available from the Duty 

Manager. You will be asked to leave a credit card or a £10 deposit. 

Portable loop available in Box Office. 

Guide dogs are not allowed into the auditorium but staff are able to 

look after 2 dogs per performance in the theatre’s office. 

30

Entrance through a side EXIT door on Oxendon Street, up a 

temporary ramp placed over a step (approx. 8cm high). This leads to 

the foyer and the back row of the Dress Circle. 1 space for a 

wheelchair user at E17 – companions can be seated next to this 

space. The width is approx. 1m 10. The maximum depth is 92cm 

(distance between back wall and next row). Transfer seating is 

available at the rear of the Dress Circle. Please contact the Box 

Office for further information. The theatre can store 4 wheelchairs per 

performance (stored by the stairs next to the Stalls). Each 

wheelchair user must bring a companion. 

Row A and seats N1, N21, L1, L21, D1, D22 in the stalls and Boxes 

C and D have the most leg room. 

No steps from the back of the Dress Circle to the foyer bar 

(no seating). Drinks brought to disabled customers in the auditorium. 

More bars at the rear of the Stalls, at Royal Circle and at Balcony. 

There is no adapted toilet. It may be possible to use the toilet on the 

left hand side of the Dress Circle, down 6 steps and through 2 

doorways, approx. 64cm wide. Men’s and women’s toilets are 

available on the Stalls, Royal Circle and Balcony levels. Please note, 

the men’s toilet on the Royal Circle level is only accessible via 13 

steps up from the Royal Circle Bar. 

Piccadilly Circus (250m) 

3, 6, 9, 12, 13, 14, 15 ,19, 22, 23, 24, 29, 38, 88, 91, 94, 139, 159, 176, 453 

MasterPark at Whitcomb Street. NCP at Denman Street. 

The nearest taxi rank is in the Haymarket. 

31

Criterion Piccadilly Circus, W1V 9LB 

P 

DENMAN ST. 

AVE. 

SHAFTESBURY 

Piccadilly 

Circus 


P 

LEICESTER 

SQUARE 

PICCADILLY 

REGENT STREET 

Criterion 

PANTON ST. 

HAYMARKET 


P 

ORANGE 

STREET 




PALL MALL 

COCKSPUR ST. 

P 


Tel 020 7839 8811 

Fax 020 7925 0596 

Email admin@criterion-theatre.co.uk 

Discounts available for wheelchair users and their companions. 


Venue details Main entrance up a 15cm step from the pavement, 

through swing doors. All staircases have handrails on both sides 

and steps are highlighted. From the foyer there are 25 steps down 

and then 6 up to the Upper Circle: 32 steps down to the Dress 

Circle (1 step between rows); 51 steps down to Stalls. 

Loop system available in all parts of the auditorium. Occasional 

sign language interpreted performances 

Guide dogs are allowed into the auditorium. Staff are available to 

dog-sit for 2 dogs per performance in the theatre manager’s office. 

32

Wheelchair/scooter users should inform the Box Office in advance 

and come to the entrance in Jermyn Street, to the left of the stage 

door. There is a slight slope with handrails on both sides to the 

back of the Upper Circle. 2 spaces for wheelchair users next to 

C20. You cannot see a small part of the stage. Scooter users can 

access the venue, but have to be transferred. Transfer seating is 

available for wheelchair users and 1 scooter to aisle seats in 

Upper and Dress Circles. Each wheelchair user must bring a nondisabled 

companion. 

Dress circle boxes and C1, C2, C27, C28 have the most leg room. 

Drinks can be brought to disabled customers in the auditorium. 

2 bars at Dress Circle, and another 3 steps up from the Stalls. 

Limited seating. 

Adapted toilet on your right on the way to the Upper Circle from the 

Jermyn Street entrance. 

Men’s and women’s at Dress Circle and Stalls. 

Piccadilly Circus (opposite main entrance; 50m from Jermyn Street 

entrance). 

3, 6, 9, 12, 13, 14, 15, 19, 22, 23, 38, 88, 94, 139, 159, 453 

Double yellow lines in Jermyn Street. Masterparks at Whitcomb 

Street and Trafalgar Square NCP in Denman Street. 

33

Dominion Tottenham Court Road W1P OAG 

TOTTENHAM 

Tottenham 

Court Road 

HANWAY STREET 

BEDFORD AVE. 

COURT ROAD 

ADELINE PL. 

GREAT RUSSELL STREET 

OXFORD STREET NEW OXFORD STREET 

P 

Dominion 

Theatre 

DYOTT ST. 

BUCKNALL ST. 

EARNSHAW STREET 


ST. 

GILES HIGH 

SOHO SQUARE 

SUTTON ROW 

GOSLETT 

YARD 

DENMARK ST. 

STREET 


Tel 020 7636 2295 Fax 020 7580 0246 

Email disabledenquiries.dominion@clearchannel.co.uk 

Discounts are available for wheelchair users and their 

companions. 


Venue details No steps to the foyer through double doors opening 

outwards. Box Office to left. 10 steps down to the Stalls. 32 steps 

up to the Circle from foyer (2 steps between rows). Staircases have 

handrails on both sides and steps are highlighted. 

Infra-red system 10 headsets and 10 neckloops available – ask the 

duty manager upon arrival at the theatre. 


34

Guide dogs are allowed into the auditorium. Staff are also willing to 

dog-sit if you prefer. 

Platform lift down 10 steps – ask the duty manager to operate it. 

3 spaces for wheelchair users at XX50, YY50, ZZ50 (the last 2 on a 

slight slope). Transfer seating to any aisle seat. People with 

motorised wheelchairs or wheelchairs (maximum of 3) can go in 

Box B – the entrance is to the side of the theatre on Bainbridge 

Street. Slightly restricted view of the stage from the box. 

Wheelchair users must bring a non disabled companion (box B only). 

Lower Stalls (10 steps down from the foyer with handrails on both 

sides) is the most accessible area. Rows A and ZZ and seats Z1 

and Z50 have the most leg room. 

Adapted toilet towards front left of Stalls. 

Men’s and women’s off Stalls and Circle. 

No steps to the Lower Stalls Bar (no seats) from the Stalls (next to 

adapted toilet) and 8 up to Upper Stalls Bar (with seating). 

Confectionery kiosk in foyer. Shop in stalls cloakroom and 

merchandise store in stalls foyer. Staff happy to bring drinks to 

customers in their seats 

Tottenham Court Road (100m) 

7, 8, 10, 14, 14A, 19, 22, 24, 25, 29, 38, 40, 73, 176 

Masterpark at Poland Street; NCP at Great Russell Street. 

35

Donmar Warehouse 41 Earlham Street, WC2H 9LX 

GREEK ST. 

DENMARK ST. 

ST. 

FLITCROFT 


SHAFTESBURY AV. 

P 

STACEY ST. 

ST. 


GILES STREET 

MERCER 

EARLHAM 

TOWER ST. 


WEST ST. 

Leicester 

Square 

Donmar 

Warehouse 

P 

STREET 

STREET 

ENDELL 

NEAL ST. 


SHORTS GDNS. 

STREET 

Covent 

Garden 

LONG ACRE 

FLORAL 

STREET 



Tel 0870 060 6624 Fax 020 7438 9211 

Minicom 020 7369 1762 

Email office@donmarwarehouse.com 

Discounts available for all disabled theatregoers and their 

companions. 


Touch tours available. Production information available in Braille, 

large print and tape prior to audio-described performances. 

Venue details No steps through a door inside Thomas Neal’s 

shopping centre (open until 6.30pm) to the right of the shop, 

Quiksilver, into the foyer. Or a portable ramp can be placed over the 

15cm step into another entrance on Earlham Street. Box Office 

counter is straight ahead from the Earlham Street entrance. Lift up 

to all floors of the auditorium, to the right of the Box Office counter. 

All staircases have handrails on both sides and steps are 

highlighted. Stalls up 26 steps from the foyer and have one step 

between rows. Circle up 48 steps from the foyer, with one step 

between rows. The Stalls is level, the Circle is raked. 

36

www.donmarwarehouse.com 

Infra-red system with 8 headsets. Headsets can be collected from 

the Box Office. Returnable deposit of credit card or driving licence 

required. Portable induction loop at the Box Office. 

1 sign language interpreted, audio described and captioned 

performance per production – ring Box Office for details. 

Guide dogs are allowed in the auditorium, alternatively staff are 

happy to dog-sit. The theatre can accommodate 4 guide dogs per 

performance. 

Slight slope up from the lift to the back of the Stalls. 1 space for a 

wheelchair user at D31 in the Stalls. Companion can sit in D32. 

Either 1 scooter or 2 wheelchair transfer seats available. 

Wheelchairs/Scooters are stored beside Box Office. 

Aisle seats have the most leg room, except row A in the stalls. 

C9 and C30 in the Stalls have unlimited legroom. 

No steps to both the Stalls and the Circle bars. Both have fixed 

seating and limited space. Drinks may be taken into the auditorium 

in plastic cups, or brought to customers. 

Adapted toilet off the Circle bar. 

Women’s and men’s off the Circle bar, off the foyer and 4 steps up 

from the Stalls. 

Covent Garden (approx 100m), Leicester Square (300m) 

14, 19, 24, 29, 38, 176 

MasterPark at Cambridge Circus. NCP at Drury Lane and Upper St 

Martin’s Lane. Meters in Earlham Street and Mercer Street. 

1 disabled parking bay outside theatre. 

37

Drury Lane, Theatre Royal Catherine Street WC2B 5JF 

COVENT 

GARDEN 

LONG ACRE 

BOW 

Drury Lane P 

Covent Garden 

RUSSELL 

WILD ST. 

DRURY LANE 

STREET KEMBLE 


STREET 


KINGSWAY 

ALDWYCH 

PORTUGAL 

Drury Lane 

Theatre Royal 

STREET 

STREET WELLINGTON 


EXETER STREET 

STREET 

STRAND 


Tel 0870 895 5505 Fax 020 7494 5154 

Minicom 020 7494 5475 




Occasional touch tours available with audio-described 

performances. 

Venue details 6 steps up to front entrance through swing doors 

into main foyer and Box Office. Box Office counter to right. 20 steps 

down then 17 up to Stalls with handrails on both sides, 39 to Dress 

Circle with a handrail on the right, 61 to Upper Circle with a 

handrail on both sides. Top stair of each group is highlighted. 

Theatre open 1 hour before performance. 

Infra-red system with 10 headsets. Best reception in centre Stalls 

and centre Circle. Headsets available from duty manager in main 

foyer. Induction loop at Box Office. 

38

Occasional sign language interpreted, audio-described and 


Guide dogs not allowed into the auditorium but theatre staff can 

look after them in an office. 

Entrance to theatre through signposted door on Russell Street 

which leads into the left of the Stalls. The door has a bell on the 

outside. 4 spaces for wheelchairs users, L1 and 35 and K1 and 35, 

companions can sit in the same row. Transfer seating to aisle 

seats, wheelchairs can be stored in the Stalls store room 

(maximum of 2 scooter transferees). 

All of row K and C1, C29, D1 & D33 in the Stalls have the most 

leg room. 

Adapted toilet to the left inside Russell Street entrance, beside 

the Stalls. 

No steps to men’s from Stalls. Further toilets at Stalls and 

Grand Circle. 

Stalls bar 17 steps down from the Stalls – some seating, fairly 

large. Further bars at Dress Circle, Upper Circle and Balcony. 



1, 4, 6, 9, 11, 13, 15, 23, 26, 29, 59, 68, 76, 77A, 91, 139, 168, 171, 172, 176, 

188, 243, 341, 521, RVI (terminus outside theatre) 

Single yellow lines on Russell Street. NCP in Drury Lane. 

Taxi rank at Covent Garden Piazza end of Russell Street. 

39

Duchess Catherine Street, WC2B 5LA 

P Drury Lane 

Holborn 

DRURY LANE 

KINGSWAY 

BOW STREET 

Covent 

Garden 

TAVISTOCK 

RUSSELL 

STREET 



STREET 

EXETER STREET 


STRAND 

ALDWYCH 

Duchess 


SAVOY STREET 

Charing Cross 


Tel 0870 895 5505 Fax 020 7494 5154 

Minicom 020 7494 5475 




Venue details One shallow step up from Catherine Street on a 

slight slope – lower to the right. Box Office through a set of double 

doors which open outwards (counter to right). 12 steps up to the 

Dress Circle (3 steep steps between each row). 21 steps down to 

the Stalls. Staircases have handrails on both sides, and some steps 

are highlighted. 

Infra-red system with 10 headsets. Induction loop at the Box Office. 

Guide dogs are allowed into the auditorium if you are seated in an 

aisle seat or a box. Staff will also dog-sit in manager’s office for a 

maximum of 2 guide dogs per performance. 

40

Steps to all parts of the auditorium. Wheelchair users who need to 

remain in their chairs must be accompanied by 2 escorts as they 

have to be carried down 21 steps to the Stalls, where there are 

spaces at N1 and N29. Alternatively, if you are able to transfer from 

your chair, theatre staff will be able to assist you to any aisle seat 

in the Dress Circle, which is up 12 steps. Your chair will be stored 

in a cloakroom by the Stalls. Staff are happy to help. 

F1 and F22 in the Stalls have the most leg room. Staff will also try to 

find suitable seating on the night. 

One adapted toilet at Stalls. Door opens inwards. 

Women’s and men’s by Stalls, plus men’s 8 steps up and women’s 

17 steps up from the Dress Circle. 

Drinks may be brought to disabled customers in the auditorium. No 

steps from the Box Office into the Foyer Bar, through a set of 

double doors. There is another bar 3 steps down from the Stalls. 

Moveable seats. 



1, 4, 6, 11, 13, 15, 23, 26, 59, 68, 76, 77A, 91, 139, 168, 171, 172, 176, 

188, 243, 341 

NCP in Drury Lane. Taxi rank at Covent Garden Piazza end of 

Russell Street. 

41

Duke of York’s St Martin’s Lane WC2N 4BG 

P 

ISLE STREET 

LEICESTER 

SQU. 

Duke of 

York’s 

Theatre 

ORANGE 

STREET 


Leicester 

Square 



P 

GARRICK ST. 

CRANBOURN 

ST. 

LONG ACRE 

NEW ROW 

P 

BEDFORDBURY 

KING ST. 

BEDFORD ST. 

CHANDOS PLACE 


PLACE 



DUNCANNON ST. 

Charing 

Cross 

STRAND 


Tel 0870 060 6223 Fax 020 7565 6465 

Minicom 020 7369 1769 

Email doyboxoffice@theambassadors.com 

Discounts depend on the current production – please check with 

the Box Office. 


Venue details No steps from the street through 2 sets of swing 

doors into the foyer. Box Office is straight ahead. No steps to row D 

of Royal Circle, then 2 steps between each row. Staircases have 

handrails on both sides and all steps are highlighted. 20 steps 

down to Stalls and 23 up to Upper Circle (2 steps between rows in 

the Upper Circle). 

Dual channel infra-red system with 12 headsets. This covers the 

whole auditorium except the front boxes. Headsets available from 

cloakroom. Portable induction loop at Box Office. 

Occasional assisted performances depending on the production – 

check with the Box Office. 

42

Guide dogs are allowed inside the auditorium, or staff can dog-sit if 

preferred. Maximum of 4 guide dogs per peformance. You will be 

seated in an aisle seat. Provisions vary depending on production 

and customer requirements – please check when booking. 

2 spaces for wheelchair users in the third row of the Royal Circle at 

C23 and C1. Transfer seating at D18 and D1. Wheelchairs stored in 

the cloakroom in the foyer or in the Royal Circle if there is room. 

Maximum of 2 wheelchair transferees and 1 scooter per 

performance. 

Stalls bar down 21 steps from the foyer, moveable seating. Circle 

bar up 23 steps moveable seating. Ice-cream and soft drinks on 

sale in cloak room. Beverages can be brought to disabled 

customers in auditorium – please ask duty manager. 

Adapted toilet at the back of the Royal Circle, on the right. 

The turning space is quite tight. 

Women’s up 2 steps from the foyer. Men’s off Stalls bar and Men’s 

and Women’s off Circle bar. 

Leicester Square (approx. 100m) 

Charing Cross/Embankment (approx. 200/400m) 

Charing Cross (approx. 200m) 

14, 19, 22, 24, 29, 38, 40, 176 

MasterPark at Trafalgar Square and Whitcomb Street. NCP at 

St Martin’s Lane. 3 parking meters within 50m of main entrance. 

43

Fortune Russell Street, WC2B 5HH 

COVENT 

GARDEN 

LONG ACRE 

BOW 

Drury Lane P 

Covent Garden 

Fortune 

RUSSELL 

WILD ST. 

DRURY LANE 

STREET KEMBLE 


STREET 


KINGSWAY 

ALDWYCH 

PORTUGAL 

STREET 

STREET WELLINGTON 


EXETER STREET 

STREET 

STRAND 


Tel 0870 060 6626 Minicom 020 7369 1769 

Email fortuneboxoffice@theambassadors.com (enquiries only) 

Discounts available for all disabled theatregoers and companions 


Touch tours available 

Venue details No steps into foyer from street through double 

doors. Box Office counter to right. Dress Circle up 7 steps. 1 step 

between rows in auditorium. Row G has the most leg room. 21 

steps down to Stalls, more than 40 to Upper Circle. Most staircases 

have handrails on both sides. 

Infra Red system with headsets. Also a portable loop system for 

use with hearing-aids at the Box Office. 

Guide dogs are allowed into Box A: 1 step into Box A lobby (with 

own toilet) through double doors down the right hand side of the 

theatre, then 3 steps down into Box A. Alternatively, staff are happy 

to dog-sit. 

44

Sign language interpreted and audio-described performances are 

planned. Check with Box Office. 

No spaces for wheelchair users who have to stay in their chairs. 

The person in a wheelchair must be able to negotiate a few stairs 

as there is no access into the theatre for wheelchairs. Box A has a 

side entrance from Crown Court with one step down into the anteroom, 

and three shallow steps with a rail into the box, also a toilet 

in the ante room. Through the side EXIT door on Crown Court, there 

are 5 steps to the main Dress Circle. 

B1, B8–12, C1, D1, E1 and J1 in the Stalls have the most leg room. 

Limited leg room also in Dress Circle, apart from Row G and Boxes 

A&B. 

Adapted toilets planned – please check with the Box Office. 

The private toilet next to Box A is the most accessible. 

Women’s and men’s near Stalls (cubicles are very narrow) and 

30 steps up from Dress Circle. 

Stalls bar 21 steps down from foyer with moveable seats, 

mezzanine bar 8 steps up from Dress Circle and another at Upper 

Circle level. Drinks brought to disabled customers in plastic cups. 



1, 4, 6, 9, 11, 13, 15, 23, 59, 68, 76, 77A, 91, 139, 168, 171, 172, 188, 243, 

341, 521, RV1 

NCP at Drury Lane. Single yellow lines on Russell Street. Taxi rank 

at Covent Garden Piazza end of Russell Street. 

45

Garrick Charing Cross Road, WC2H OHH 

P 

ISLE STREET 

LEICESTER 

SQUARE 

ORANGE 

Garrick 

STREET 


Leicester 

Square 



P 

GARRICK ST. 

CRANBOURN 

ST. 

LONG ACRE 

NEW ROW 

P 

BEDFORDBURY 

KING ST. 

BEDFORD ST. 

CHANDOS PLACE 


PLACE 



DUNCANNON ST. 

Charing 

Cross 

STRAND 


Tel 0870 895 5505 Fax 020 7494 5154 

Minicom 020 7494 5475 




Programmes available in large print on request. 

Venue details 2 steps up through double doors opening outwards 

into the Box Office. Box Office counter to the left. No steps through 

the foyer bar into the Dress Circle (1 step between rows). 29 steps 

down to the Stalls which has a fairly steep rake. 25 steps up then 8 

down to the Upper Circle. Staircases have handrails on both sides. 

Infra-red system with 8 headsets. Please ask an usher for a 

headset. Induction loop at the Box Office. 

Guide dogs are not allowed inside the auditorium. Staff are happy 

to dog-sit and can look after a maximum of 3 guide dogs per 

performance. They will be looked after in the stage door area or in 

the manager’s office. 

46

An usher will take you through the gates to the left of the building 

to an alternative entrance which leads to the Dress Circle. 

1 step down to 2 spaces for wheelchair users at E13-15. You will be 

positioned at a slight angle and the view of the top of the stage is 

restricted by approx. 15%. Transfer seating available to aisle seats 

for wheelchairs and scooters (4 transferees max). Wheelchairs 

stored next to Dress Circle bar. 

Seats 17–21 and 1–5 in row N in the Stalls have the most leg room. 

No steps to the foyer bar (limited seating). Stalls bar 1 step down 

from the back of the Stalls (seating). 25 steps up to the Upper Circle 

bar (moveable seats). Drinks may be brought to disabled customers 

in the auditorium. 

Adapted toilets planned – please check with the Box Office. 

No steps to the women’s to the right of the foyer bar, through 2 

doors (approx. 84cm wide). This is usable by someone able to leave 

their wheelchair with assistance. No steps up to women’s at rear 

of Stalls, 18 steps down to the men’s; further women’s and men’s at 

Upper Circle level. 

Embankment (450m)/Charing Cross (200m)/Leicester Square (200m) 


3, 6, 9, 12, 13, 15, 24, 29, 30 

Masterpark at Trafalgar Square and Whitcomb Street. 

NCP at Upper St Martin’s Lane. There is a taxi rank at 

Charing Cross. 

47

Gielgud Shaftesbury Avenue, W1D 6AR 

BEAK STREET 

LEXINGTON ST. 



REGENT 

PICCADILLY 

GT. 

BREWER STREET 

STREET 

PETER ST. 

P 

WINDMILL 

DENMAM ST. 

PICCADILLY 

P 

WA RDOUR 

Gielgud 

Theatre 

CIRCUS 

Piccadilly 

Circus 

SHAFTESBURY 



RUPERT ST. 

STREET 

AVENUE 

P 


ISLE STREET 

PANTON ST. 

LEICESTER SQ. 

48 


Tel 0870 895 5505 Fax 020 7494 5154 

Minicom 020 7494 5475 




Venue details One 10cm step up into the foyer, through doors 

opening outwards. Box Office on the right. There is a sofa in the 

foyer. Handrails on both sides of staircases. All steps are 

highlighted. Dress Circle up 3 steps (2 steep steps between rows). 

22 steps down to the Stalls and 35 up to the Upper Circle from an 

entrance on Shaftesbury Avenue to the right of the main foyer 

entrance. The upper circle also has two steep steps between 

each row. 

Infra-red system with 14 headsets – collect your headsets from the 

cloakroom: name and address required. The best reception is in 

the front area of all levels of the auditorium. Induction loop at the 

Box Office. 

Guide dogs are permitted inside the auditorium. Alternatively, staff 

are happy to dog-sit for 2 guide dogs per performance.

Entrance to the auditorium is through the third side EXIT door on 

Rupert Street. Ask a member of staff to open this for you. One 12cm 

step up to the front of the Dress Circle. Venue suitable for scooters. 

Seats B1 and 21 can be removed to provide 2 spaces for 

wheelchair users. You cannot see a small part of the stage. 

Transfer seating for 1 scooter and 3 wheelchair users is available 

to row B, or up or down 2 steep steps to A or C. 

Please ask when booking if you require extra leg room – rows J 

and K in the Stalls and aisle seats have the most leg room. 

No steps to the Foyer bar from the wheelchair space (along a side 

corridor). Moveable seats. Foyer bar 3 steps up from the foyer. 

Stalls bar 4 steps down from the back of the stalls, with fixed seats. 


Adapted toilet in foyer near the bar. 

16 steps up to the women's and men's from the foyer. There are 

toilets situated on all levels of the auditorium. 


14, 19, 38 

2 spaces for blue badge holders in Archer Street. MasterPark at 

Poland Street and China Town. NCP at Wardour Street, Newport 

Place, Denman Street, Lexington Street. 

49

Greenwich Crooms Hill, SE10 8ES 

How to Book 

Tel 020 8858 7755 

Access Info. 020 8858 4447 

Email boxoffice@greenwichtheatre.org.uk 

Discounts available for all disabled customers and their 

companions. 

Large print brochure available from Box Office. 


Venue Details Level access to main entrance through heavy 

double swing doors – ask member of staff to open. Kiosk, Box 

office and lift inside main foyer. Lift up to the back of the 

auditorium, or 33 steps up to the auditorium. Steps up to auditorium 

carpeted with contrasted nosing and handrails on either side. 

Sennheiser infra-red system with 20 headsets and 4 neckloops 

available from the cloackroom. 

Occasional sign language interpreted and audio described 

performances. 

50

Guide dogs are permitted inside the auditorium. 

Level access to auditorium with 2 spaces for wheelchair/ scooter 

users and 8 spaces for wheelchair transferees at back of 


Aisle seats have most leg room. 

Kiosk in foyer. Bar at the end of foyer down 5 steps also served by 

a platform lift. Café just beyond bar down 2 steps or a slight ramp. 

Menu available in large print – please ask. Drinks may be brought 


Adapted toilet inside the foyer by the lift. 

Men's and women's in the foyer. 

Cutty Sark DLR (approx. 500m) Greenwich DLR (approx. 700m) 

Greenwich BR (approx. 700m) 

177, 180, 188, 199, 286, 386, M1, M2, N1/851, 852, 853 & 856 (Mobility 

Buses) 

Car parking near theatre is free in the evenings. Taxis drop-off and 

pick-up right outside main entrance. Patrons welcome to use a 

private phone to arrange pick-up. 

51

Hampstead Eton Avenue, NW3 3EU 


Tel 020 7722 9301 Fax 020 7449 4201 

Textphone 07729 806 405 

Email info@hampsteadtheatre.com 


companions. 

Theatre information available in Braille, large print and on tape. 


Venue details Main entrance at ground floor level, with one door 

assisted and appropriately signed. Hard flooring for effective 

wheeled traffic, and the two glass doors and walls are marked for 

improved visibility. Low level Box Office/reception counter (0.95m) 

on the right, inside foyer. Lift with low level controls, Braille and 

voice announcements serving all 3 levels to the right beyond the 

bar in the foyer. Access to Stalls on ground level via a slight ramp 

(25 steps front to back) and 22 steps up to the upper foyer to 

access the Circle (9 steps up to back). 27 steps down to the "The 

Space" studio theatre. Auditorium is carpeted and all other areas 

are concrete. All staircases are highlighted with handrails on 

either side. 

52

Infra-red system in auditorium and induction loop at Box Office and 

bar. 

1 sign-interpreted performance per production. Audio-described 

and captioned performances for most productions – check with 

Box Office. 

2 Guide dogs allowed into auditorium, alternatively staff are happy 

to dog sit in the foyer. 

Wheelchair spaces are available in the Stalls and the Circle and 

"The Space". Wheelchair spaces in the Circle are accessed via 

foyer lift to the front of the section, then a platform lift up to the 

Wheelchair spaces at the rear – seats have to be removed. 

Seats in the centre stalls have slightly better leg room. Providing 

there are no wheelchair users, seats G1, G2, G3, G4 have unlimited 

leg room – phone first to be certain of availability. 

Adapted toilets on all 3 levels. 

Men's and women's on all 3 levels, all with level access. 

Cafébar in foyer with low level counter (0.95m), induction loop and 

moveable seating. Menu available in large print – please ask. 


Swiss Cottage (outside theatre) 

South Hampstead (approx. 500m) 

C11, 13, 31, 46, 82, 113, 187, 268 (mobility buses) 

Car parking near theatre is free in the evenings. Taxis drop-off and 

pick-up right outside main entrance. Patrons welcome to use a 

private phone to arrange pick-up. 

53

Haymarket Theatre Royal, Haymarket SW1Y 4HT 

P 

DENMAN ST. 

AVE. 

SHAFTESBURY 

Piccadilly 

Circus 


P 

LEICESTER 

SQUARE 

PICCADILLY 

PANTON ST. 

ORANGE 

STREET 

REGENT STREET 

HAYMARKET 


P 



Haymarket 

Theatre 

Royal 


COCKSPUR ST. 

P 


Tel 0870 901 3356 Fax 020 7839 6478 

Email (enquiries only) matthew@trh.co.uk 

Discounts available for wheelchair users and their companion. 


Venue details Main entrance up three 15cm steps (staircases have 

handrails on both sides and are highlighted) through a set of 

double swing doors. Box Office counter to the right of the 

entrance. 18 steps down from the foyer to the Stalls, 28 steps up to 

the Royal Circle, and 60+ steps up to the Upper Circle and Gallery, 

through a separate entrance to the right of the main entrance. 

4 steps in to each box. 

Systems for hard of hearing to be installed by the end of 2004. 

Guide dogs are allowed into the auditorium. Alternatively, they can 

be looked after in the manager’s office. 

Occasional audio-described and captioned performances. 

54

No steps to the auditorium through EXIT doors to the left and righthand 

side of the main entrance – please tell the Box Office in 

advance and they will be opened for you. 1 space for a wheelchair 

user at X18. The venue is suitable for scooters. Transfer seating 

available to any aisle seat for 1 scooter and 4 wheelchairs. The 

theatre can store 1 scooter and 4 wheelchairs per performance. 

Wheelchair users must bring a non-disabled companion. 

There is more leg room in boxes A and B (4 steps into each box), or 

in seats F1, F21, G1 and G18 of the Stalls. 

There is no adapted toilet. There is one private toilet at the stage 

door on Suffolk Place. Access to this is up 3 steps and space is 

limited. The door is 64cm wide. Her Majesty’s Theatre kindly make 

their adapted toilet available to patrons. 

Women’s and men’s are down 11 steps from the foyer and at Royal 

Circle and Upper Circle level. 

Drinks in plastic cups can be brought to disabled customers in the 

auditorium. Stalls bar is 11 steps down from the foyer, Royal Circle 

bar is 28 steps up from the foyer, and there is another bar at Upper 

Circle level. No seating. 

Piccadilly Circus (150m), Leicester Square (approx 500m) 

3, 6, 9, 12, 13, 14, 15, 19, 22, 23, 24, 29, 38, 40, 88, 91, 94, 139, 159, 176, 

453 

MasterPark at Whitcomb Street. NCPs in Denman Street and 

Leicester Place. Meters and 1 disabled parking space in 

Suffolk Place. 

55

Her Majesty’s Haymarket SW1Y 4QL 

P 

DENMAN ST. 

AVE. 

SHAFTESBURY 

Piccadilly 

Circus 


P 

LEICESTER 

SQUARE 

WHITCOMB ST. 

PICCADILLY 

REGENT STREET 

PANTON ST. 

HAYMARKET 


P 

ORANGE 

STREET 

Her Majesty’s 

Theatre 



PALL MALL 

COCKSPUR ST. 

P 


Tel 0870 895 5505 Fax 020 7850 8147 

Minicom 020 7494 5475 


Discounts are available for disabled theatregoers. 


Venue details Level access into the foyer through the centre 

doors and through 2 sets of swing doors. Box Office counter on the 

right-hand side. Staircases have handrails on both sides and some 

steps are highlighted. Stalls are 18 steps down from the foyer, 

Royal Circle up 32, Grand Circle up 62 and Balcony up 89. 2 steep 

steps between rows in the Circles. Customers with mobility 

problems are advised to book stalls seats. 

Infra-red system with 11 headsets and 2 neckloops. Headsets can be 

collected from the cloakroom, or ask a member of staff for one. You 

will be asked to sign a receipt. Induction loop at Box Office. 

Audio-described, captioned and sign language interpreted 

performances available frequently. 

56

Guide dogs are not allowed into the auditorium but can be looked 

after by staff in the Manager’s office during the show (maximum 2). 

Please ask a member of staff in the Foyer to open the second side 

EXIT door on Charles II Street. There is a slight slope to the rear 

right Stalls. 4 spaces for wheelchair users in row S next to S12. 

Transfer seating available to any aisle seat in the Stalls. An usher 

will be assigned to disabled theatregoers, but each wheelchair 

user must bring a non-disabled companion. 

Seats E1, E25, F1, F25, G1, G25, N1 and N28 in the Stalls have extra 

leg room. 

22 steps down to the Stalls bar, 32 to the Royal Circle bar and 62 to 

the Grand Circle bar. All have moveable seats. Drinks may be 

brought to disabled customers in the auditorium in plastic cups. 

Adapted toilet on the left inside the entrance on Charles II Street. 

Women’s and men’s at the rear Stalls, at the back of the Royal 

Circle and at the back of the Grand Circle. 

Piccadilly Circus (100m), Leicester Square (300m) 

3, 6, 9, 12, 13, 14, 15, 19, 22, 22B, 38, 53, 88, 94, 159 

MasterPark at Whitcomb Street. Meters on Charles II Street and in 

St James’s Square. Single yellow lines in the Haymarket. Taxi rank 

Lower Regent Street. Drop-off and pick-up outside the Theatre. 

57

London Palladium Argyll Street, W1F 7TF 

GREAT PORTLAND ST. 

GT. TITCHFIELD ST. 

REGENT STREET REGENT 

GREAT CASTLE ST. 

HANOVER 

SQUARE 

PRINCES STREET 

OXFORD STREET 

HANOVER STREET 

Oxford 

Circus 

STREET 

ARGYLL 

STREET 

London 

Palladium 

RAMILLIES ST. 

GREAT MARLBOROUGH STREET 

KINGLY STREET 

P 


Tel 0870 890 1108 Fax 020 7494 5154 

Minicom 020 7494 5475 


Discounts available for wheelchair users and 1 

accompanying adult. 


Venue details 4 steps up to main entrance and a further 8 to foyer 

and Royal Circle (2 steps between rows). Box Office through 

separate entrance, up 5 steps. Stalls down 12 steps from the main 

entrance. Upper Circle up approx. 50 steps. Handrails on both sides 

of most staircases, some steps highlighted. 

Infra-red system with 30 headsets. Induction loop at box office. 

Occasional sign language interpreted and captioned performances. 

Guide dogs not allowed into the auditorium but staff available to 

dog-sit. 

58

Alternative entrance off Ramillies Place, at the back of the theatre 

– please notify the Palladium host in advance. No steps to back of 

Stalls, although the auditorium is on a fairly steep rake. 4 spaces 

for wheelchair users at L46, O48, Q48 and S49. Companions can sit 

in same row. Transfer seating available to aisle seats. 

Aisle seats provide the most leg room. 

No steps to Variety Bar (Stalls level) from the entrance off Ramillies 

Place, down a slope with a handrail to your right. Moveable seats 

and tables. Dress Circle bar 7 steps up from the Dress Circle, with 

moveable seats. Narrow bar at Upper Circle level. Drinks in plastic 

cups may be brought to disabled customers in the auditorium. 

Adapted WC on the right inside Ramillies Place entrance. 

15 steps up from the foyer to the women’s and men’s, or 12 steps 

down from the main entrance to Stalls toilets. 

Oxford Circus (130m) 

3, 6, 7, 8, 10, 12, 13, 15, 23, 25, 39, 55, 73, 88, 94, 98, 113, 137, 139, 159, 

176, 189, 390, 453, C2 

2 blue badge parking bays in Ramillies Place, 2 on Great 

Marlborough Street (8.30am–6.30pm, 4 hours max.). MasterPark at 

Poland Street. NCP at Kingly Street. 

59

Lyceum Wellington Street, WC2E 7DA 

P Drury Lane 

Holborn 

DRURY LANE 

KINGSWAY 

BOW STREET 

Covent 

Garden 

TAVISTOCK 

RUSSELL 

STREET 



STREET 

EXETER STREET 


STRAND 

ALDWYCH 

Lyceum 


SAVOY STREET 

Charing Cross 


Tel 020 7420 8112 Fax 020 7240 4346 

Email lyceum.boxoffice@clearchannel.co.uk 

Discounts are available for disabled theatregoers and their 

companions. 


Programme available in large print on prior request. Touch tours 

available as part of the audio described performance. 

Venue details Main entrance is up 3 steps to the lower foyer. 

Stalls (left-hand side) 7 steps down from here. 32 steps up to Royal 

Circle. Grand Circle entrance on Wellington Street up 85 steps. 

Theatre opens 60 mins before performance. Box Office entrance to 

right of main entrance as you face the theatre. Lift available to all 

levels (with further steps from lift to seats) but not suitable for 

wheelchair users. 

Infra-red system with 25 headsets. Collect headsets from 

confectionary kiosk. £20 deposit. Reception best in Royal Circle and 

Stalls. Induction loop at Box office. 

60

Regular sign language and audio-described performances. Captioned 

performances also planned – check with Box Office. 

Guide dogs are allowed into the auditorium by prior arrangement 

with Box Office. Alternatively, staff can dog-sit. 

Entrance is through a signposted double EXIT door to left-hand side 

as you face the theatre. To use this entrance, please ask a member 

of staff. Slight slope down to the back of the Stalls – handrails either 

side and rest area by adapted toilets (1 way down corridor) – where 

there are 8 spaces for wheelchair users in row P. Wheelchair users 

must bring a non-disabled companion. Scooter/wheelchair transfer 

spaces to aisle seats in the stalls (by arrangement with Box Office). 

Row R 1–13 and 32–44 and Row C in the Stalls have the most leg 

room. Transfer seating available to any aisle seat in the Stalls for 

people who can walk a little (by prior arrangement with Box Office). 

Slight slope from Stalls to Stalls bar. Drinks can be brought to 

disabled customers in auditorium. Further bars at Royal and Grand 

Circle levels – no seats. Merchandise kiosk in Stalls and upper foyer. 

2 adapted toilets (men’s and women’s) by the entrance to the Stalls. 

Toilets on each level. Women’s up 1 step at side of Stalls or 10 steps 

down from the Stalls bar. Men’s off Stalls bar. 



6, 9, 11, 13, 15, 23, 77A, 91, 139, 176 

2 spaces for blue badge holders outside theatre. NCP in Drury Lane. 

61

Lyric Shaftesbury Avenue, W1V 7HA 

BEAK STREET 

LEXINGTON ST. 



REGENT 

PICCADILLY 

GT. 

BREWER STREET 

STREET 

PETER ST. 

P 

WINDMILL 

DENMAN ST. 

PICCADILLY 

P 

WA RDOUR 

Lyric 

Theatre 

CIRCUS 

Piccadilly 

Circus 

SHAFTESBURY 



RUPERT ST. 

STREET 

AVENUE 

P 


ISLE STREET 

PANTON ST. 

LEICESTER SQ. 


Tel 0870 895 5505 Fax 020 7494 5154 

Minicom 020 7494 5475 


Discounts available for disabled customers and their companions. 



Venue details One 15cm step and then 3 into foyer. Box Office to 

right. 18 steps down to Stalls. Dress Circle level from foyer, 1 step 

between rows. 25 up to Upper Circle, 45 to Balcony. Handrails on 

staircases. 

Infra-red system with 8 headsets – collect headset from cloakroom 

in Dress Circle bar. Name and address required. Induction loop at 

the box office. 

Guide dogs are allowed in boxes (one per box) but not into the 

auditorium. Staff available to dog-sit for a maximum of 3 dogs 

per performance. 

62

Entrance is through the left-hand double EXIT door (Royal Entrance) 

as you face the theatre. No steps to Boxes E, D and C. Each box can 

accommodate one wheelchair user and their companion (maximum 

3 wheelchairs). Slightly restricted view. Transfer seating available to 

Dress Circle (up 6 steps from Royal Entrance). Wheelchairs stored in 

cloakroom or front of house store, on Dress Circle level. Venue 

suitable for scooters – please check when booking. Provisions made 

for 1 scooter and 4 wheelchair and transferees. 

Most accessible seats in boxes E, D and C. Front row of Dress Circle 

and seats D1, D20, E1, E24 in the Stalls have very good leg room. 

No steps to Dress Circle bar from Dress Circle (2 seats). Drinks in 

plastic cups or bottles may be taken into the auditorium. Stalls bar 11 

steps down from Stalls (spacious with 14 seats). Further bars at Upper 

Circle and Balcony levels. Royal Entrance reception area (4 seats 

and adapted toilet) available pre-show and interval (check for prebookings). 

Drinks may be brought to disabled customers in the 


Adapted toilet on the left inside the Royal entrance. 

Men’s and women’s off the Dress Circle Bar. Women’s 4 steps up 

from Stalls bar, men’s 11 steps up from Stalls bar. Women’s and men’s 

off rear Stalls and at Upper Circle and Balcony levels. 


14, 19, 22B, 38, 53, 88, 94, 159. 

MasterPark at Poland Street and China Town. NCP at Wardour 

Street, Newport Place, Denman Street, Lexington Street. 

63

Lyric Hammersmith King Street, W6 0QL 


Tel 08700 500 511 Minicom/Fax 020 8741 3119 

Email tickets@lyric.co.uk 

Discounts Available for all disabled people and their companions. 

Information available in large print, Braille tape on request. Touch 

tours available, please enquire when booking. 

Venue details Level access to Box Office and street level café 

through automatic doors on Lyric Square. Box Office has low level 

counter and wheelchair recess. Lift to mezzanine level and main 

foyer level, or 18 steps from ground floor to mezzanine and a 

further 19 to Main Theatre, Studio and café. 2 lifts across main 

foyer serving Stall, Circle and Upper Circle levels, or 33 steps up to 

Stalls from main foyer, 28 from Stalls to Circle and a further 26 to 

the Upper Circle. All lifts have voice announcements and Braille 

signage. Auditorium is carpeted, all other areas are tiled. 

Sennheiser infra-red system in both theatres. Headsets can be 

hired from programme sellers in the main foyer. Induction loop at 

Box Office and café bars. Portable infra-red and induction loop 

which can be used anywhere in the theatre. 

64

Frequent open captioned performances and occasional audio - 

described performances. 


Staff are also happy to dog-sit. 

The theatre has 2 wheelchairs for loan. 

Main Theatre Wheelchair/scooter access to stalls directly from lift 

lobby via dedicated side entrance. 3 designated spaces in Row R of 

stalls, 10m up a slight slope from the dedicated entrance. Wheelchair 

transfer spaces are available in the stalls. Scooter users should call 

prior to their visit. 

Studio Theatre 2 Wheelchair/scooter spaces at the front of the 

seating area. The seating in the Studio changes from production to 

production – please check on wheelchair space availability when 

booking. Transfer seating is available. 

Main theatre – seats D1, D18, E1, E20, all of row R in the Stalls and 

back row of the Circle offer the best leg room. 

Café Bars located at ground floor and main foyer levels. Kiosk with 

wheelchair recess located in the Main Foyer. Bar counters and kiosk 

are wheelchair accessible (75cm high). Drinks may be brought to 


Adapted toilets at Ground level, Mezzanine level, Main foyer level 

and men's and women's at Stalls level. 

Men's and women's at each level. 

Hammersmith (150m) 

9, 10, 27, 33, 72, 91, 190, 209, 211, 220, 266, 267, 290, 390, 391, 609, 700, 

702, 740. 

Adjacent to theatre in Kings Mall on Glenthorne Road – direct access 

to the theatre via the terrace – call 020 8748 9494 for futher info. 

Very limited on-street parking. 

65

National Theatre South Bank SE1 9PX 

River Thames 

WESTMINSTER 

BRI. 

WATERLOO BRIDGE 

BELVEDERE 

ROAD 

YORK ROAD 

National 

Theatre 

Waterloo & 

Waterloo 

International 

WESTMINSTER 

UPPER 

CORNWALL ROAD 

GROUND 

WATERLOO ROAD 

ROAD 

BAYLIS 

HATFIELDS 

STAMFORD STREET 

Waterloo 

East 

THE 

WEBBE R 

BRIDGE ROAD 

CUT 

STREET 

Lambeth North 

BLACKFRIARS ROAD 

3 theatres under one roof. The following information is 

common to all 3. 

Theatre open Mon–Sat, 10am–11pm 


Box Office 020 7452 3000 Fax 020 7452 3030 

Minicom 020 7452 3009 (Mon–Sat, 10am–5pm) 

Information Desk 020 7452 3400 

Front Of House office 020 7452 3284 

Reduced price tickets available for disabled people, plus one 

companion at the same price. 

66

www.nationaltheatre.org.uk 

Arriving at the National 

Main entrance (for Olivier and Lyttelton Theatres) reached from 

Upper Ground via Theatre Avenue to Theatre Square and a drop-off 

point approx. 40m from main entrance. Use Cottesloe Avenue (on 

the East side, next to the IBM Building) for access to Cottesloe. 

An access guide is available to download from 

www.nationaltheatre.org.uk/access – alternatively, if you would 

prefer to be posted a copy, or require it in Braille or on audio tape, 

email access@nationaltheatre.org.uk or phone 020 7452 3400. 

Touch tours are available – to make a reservation call 

020 7452 3284. 

Infra-red audio system with headsets or neck loops. Headsets are 

essential and should be collected from the relevant theatre's 

information desks before the show. A small refundable deposit is 

required. Induction loops at all bars, buffets, bookstalls, box 

offices, cloakrooms. 

Sign language interpreted and audio-described performances are 

offered for most productions and Captioned performances for some 

shows. To join free mailing lists or to receive further information 

about assisted performances please contact the theatre: 

signinfo@nationaltheatre.org.uk 

audioinfo@nationaltheatre.org.uk 

Assistance dogs are allowed in the auditoria. Alternatively, 

Front Of House staff are happy to dog-sit. Please call in advance 

on 020 7452 3281. 

67

National Theatre (continued) 

Car park beneath theatre. Spaces near lifts reserved for disabled 

customers. Free parking voucher available in advance from Box 

Office for blue badge holders. Automatic doors and ramps from the 

Car Park to the lobby and lift. 5 spaces reserved for blue badge 

holders at riverside end of Cottesloe Avenue. Further spaces 

opposite Cottesloe Theatre. 

Waterloo (approx. 250m), Southwark 

Waterloo (approx. 250m) 

77, 211, 507, 705 (York Road) 

RV1, 381 (Stamford Street) 

1, 4, 26, 68, X68, 76, 77, 139, 168, 171, 172, 176, 188, 211, 241, 243, 341, 

381, 501, 505, 507 (Waterloo Bridge) 

Details for each auditorium follow: 

68


Olivier 

Lifts up to the Olivier Theatre (to both Stalls and Circle levels) or 

staircases (49 steps up to Stalls from ground floor, further 44 up to 

Circle). Olivier Box Office in Stalls foyer. No steps to the back of the 

Stalls, 10 steps up to raised sections on either side of the Stalls. 

Centre Stalls has 25 shallow steps down to the front. Side aisles 

have handrails. Lift to back row of Circle and 18 steps down to 

the front. Power assisted doors and ramps to terraces from the 

Stalls foyer. 

Lift to the Olivier Stalls. 3 spaces for wheelchair users in row R. 

A companion can sit next to the lefthand space in row R, or P, the 

row in front. The auditorium is not suitable for scooters. Transfer 

seating is available to aisle seats – wheelchairs stored at back of 

auditorium. Please enquire about transfer seats when calling. 

Please ask to be seated in an aisle seat in the Stalls when you 

book – avoid raised seating sections. 

No steps to the Olivier Stalls and Circle bars (spacious, moveable 

seats) from the lifts. Chair lift down a flight of steps to the Circle 

cafe and outside terrace (via one deep step) from level 3 – contact 

a member of staff for assistance. The menu is available in large 

print. 

Adapted WC on the left side of the Stalls corridor. 

Women’s and men’s at Stalls and Circle levels. 

69

National Theatre (continued) 

Lyttelton 

No steps from Theatre Square to main entrance. Box Office and 

Information Desk on left. No steps to back row of Stalls (1 step 

between rows). Glass Lift (80cm wide) up to Circle (or 22 steps up). 

3 steep steps between rows in the Circle. Staircases between 

levels have handrails on both sides; stairs in the auditorium have 

one handrail. 

No steps to the back of the Stalls through entrances on either side 

of the Long bar. 4 spaces for wheelchair users in row V. The 

auditorium is not suitable for scooters. Transfer seating available to 

aisle seats. Wheelchairs stored at back of auditorium. 

Row V of the Stalls is the most accessible area. Aisle seats have 

the most leg room. 

No steps to Lyttelton Long Bar and buffet from the main foyer. 

Glass lift to Lyttelton Circle bar, moveable seats and tables. 

Adapted WC next to right-hand Stalls entrance. 

Women’s and men’s at ground floor level and Circle level. 

70


Cottesloe 

Separate ramped entrance with handrails on the Eastern side of 

the building, or 5 steps. Box Office straight ahead. No steps to 

Level 1, 22 steps up (with handrails) to level 2. The seating changes 

with each production – check with the Box Office. 

2 spaces for wheelchair users at level 1, usually in row P. 

Transfer seating is available to aisle seats. 

The back of level 1 is the most accessible area. 

Foyer bar with moveable seats, to the right of the main entrance. 

Adapted WC to the right of the main entrance. 

Women’s and men’s at level 2. 

71

New Ambassadors West Street, WC2H 9ND 

DENMARK ST. 

CHARING 

ST. 

FLITCROFT 

STACEY ST. 

New 

Ambassadors 

SHAFTESBURY 

CROSS ROAD 

P 

ST. 

GILES STREET 

AVENUE 

MERCER 

EARLHAM 

TOWER ST. 

WEST ST. 


Leicester 

Square 

P 

STREET 

STREET 

ENDELL STREET 

SHORTS GARDENS 

NEAL ST. 

Covent 

Garden 


LONG ACRE 

FLORAL 

STREET 



Tel 020 7369 1761 / 0870 060 6627 

Minicom 020 7369 1762 

Discounts available for disabled customers – please check with 

the Box Office. 


Venue details 15cm step into foyer through double doors. Box 

Office to left. 26 steps down to Stalls. 5 steps up to Dress Circle 

with 3 steep steps between rows. Staircases have highlights and 

handrails on both sides. Venue open 30 mins before performance. 

Infra-red system in auditorium. Induction loop in the Box Office. 

Occasional sign language interpreted and audio-described 

performances. 

72

Guide dogs allowed inside auditorium – please ask for an aisle 

seat or row F in the Circle. Dogs can also be looked after by 

theatre staff. 

No spaces for wheelchair users. Transfer seating for 2 people is 

possible to row F in the Circle (up 5 steps). Drinks brought to 

disabled customers in plastic cups. 

No adapted toilet. 

Men’s up 5 steps from Stalls, women’s up 12 from Stalls. Men’s 3 up 

from Dress Circle, women’s 8 up from Dress Circle bar. 

Stalls bar at back of Stalls, no seats. Dress Circle bar up 11 steps 

with moveable seats. 

Leicester Square (250m uphill) 

14, 19, 22, 24, 29, 38, 40, 176 

MasterPark at Cambridge Circus. NCP at Upper St Martin’s Lane 

and Bedfordbury. 

73

New London Drury Lane, WC2B 5PW 

GREAT RUSSELL STREET 

NEW OXFORD STREET 

ST. 

MONMOUTH STREET 

SHAFTESBURY 

AVENUE 

MUSEUM 

P 

P 

GILES HIGH 

STREET 

ENDELL STREET 

BURY PL. 

BLOOMSBURY WAY 

STREET 



LONG ACRE 

New 

London 

Theatre 

DRURY 

BOW 

Covent 

Garden 

P 

HIGH HOLBORN 

STREET 

NEWTON 

LANE 

Holborn 

ST. 

GREAT QUEEN ST. 

KINGSWAY 

WILD STREET 


Tel 020 7400 5007 (Special Requirements) 

Tel 0870 895 5505 (Wheelchair bookings) 

Fax 020 7405 6551 Minicom 020 7494 5475 


Discounts All disabled theatregoers and their companions pay half 

the current top price. 


A location map is available. 

Venue details No steps through double swing doors into the foyer. 

Box Office to the right with lowered counter. Escalator up from the 

main foyer to the mezzanine level and then a further 32 steps up to 

the Stalls, or 41 to the rear Stalls. 65 steps up to the Dress Circle (3 

steep steps between rows). Venue is carpeted throughout and all 

staircases are highlighted with handrails on either side. 

Infra-red system with 6 headsets and 2 neckloops. Headsets can 

be collected from the front desk. Deposit required. 

Occasional sign language interpreted performances – check with 

Box Office. 

74

Guide dogs are not allowed into the auditorium, however staff are 

happy to dog-sit (maximum of 2 guide dogs per performance) in the 

management office. 

No steps to the Stalls area of the auditorium, via a lift (for disabled 

patrons only) inside the stage door on Parker Mews. Please ask a 

member of Front of House Staff to accompany you. There is a steep 

ramp over 2 steps to the lift entrance (58cm wide). From the lift 

there are 2 swing doors via the backstage area into the auditorium. 

There are 2 spaces for a wheelchair users at S1 and S2 in the Stalls, 

companions can sit next to you. Scooter users can access the main 

foyer, but have to transfer to the theatre's wheelchair to access the 

auditorium. A maximum of 1 scooter and 2 wheelchair transfer 

spaces available to aisle or rear stall seats. Wheelchairs will be stored 

in the Green Room, scooters in foyer. 

You are welcome to use the lift (see above). Row I and J and aisle 

seats in the Stalls have the most legroom. Book early for an aisle 

seat. 

Adapted toilet en route from the lifts to the auditorium. 

Toilets at foyer (level access), Stalls and Dress Circle level. 

No steps from the lift to Bar (counter height 1m). Alternatively the 

bar can be reached by either the escalator or 54 steps up from the 

entrance foyer. Moveable seating. All drinks can be brought to 


Holborn/Covent Garden (300m) 

1, 4, 6, 9, 11, 13, 15, 23, 26, 59, 68, 76, 77A, 91, 139, 168, 171, 172, 176, 

188, 243, 341, 521, X68 

1 blue badge parking bay outside theatre. NCP in Parker Mews 

below the theatre. 

75

Old Vic Waterloo Road, SE1 8NB 

WATERLOO BRIDGE 

River Thames 

WESTMINSTER 

BRI. 

BELVEDERE 

ROAD 

Waterloo & 

Waterloo 

International 

YORK ROAD 

WESTMINSTER 

UPPER 

CORNWALL ROAD 

WATERLOO ROAD 

ROAD 

BAYLIS 

GROUND 

HATFIELDS 

STAMFORD STREET 

Waterloo 

East 

THE 

BRIDGE ROAD 

CUT 

Lambeth North 

BLACKFRIARS ROAD 

The 

Old Vic 


Tel 0870 060 6628 Fax 020 7928 4397 

Minicom 020 7369 1672 


Discounts vary with each production. 

Occasional touch tours available. Show script available with 

advance notice. 

Venue details 1 step then 4 more through swing doors into the 

foyer. Box Office to right. From the foyer: 3 steps up to the Stalls 

(no handrails); 29 steps up (with handrails) then 3 down to the 

Dress Circle (2 steps between rows); 58 steps to Lilian Baylis Circle 

(3 steep steps between rows). The theatre is open 1 hour before 

the performance. 

None at present – currently under review 

Occasional captioned and audio-described performances. 

76

Guide dogs are allowed into the auditorium. Alternatively, staff can 

dog-sit. Contact the manager for group bookings. 

No steps through the second EXIT door on Webber Street. Portable 

ramp over 2 steps to the Stalls, which are on a fairly steep slope. 1 

space for wheelchair in row D. Transfer seating is available to aisle 

seats for up to 3 wheelchair users. The theatre can store a 

maximum of 3 wheelchairs. You do not need to bring a companion. 

The venue is not suitable for scooters, however the theatre makes 

provisions for 1 scooter transferee. 

Boxes or E28, F20, G6, G31, M4, X7 in the Stalls have the most leg 

room. 

Adapted WC on the left inside the side entrance. 

There are men’s and women’s off the Pit bar, and 21 steps up from 

the Lilian Baylis bar. 

Pit bar down 19 steps from foyer (spacious), Dress Circle bar up 29 

steps, Lilian Baylis bar up 49 steps. Soft drinks brought to disabled 

customers in the auditorium. All have moveable seats. 

Waterloo (200m) 

Waterloo (200m) Take Exit 2 and turn right. 

1, 68, 168, 171, 172, 176, 188, 501 

1 bay for blue badge holders in Webber Street, plus meters. NCP in 

Coin Street. Nearest taxi pick-up point is at Waterloo station. 

77

Open Air Inner Circle, Regent’s Park, NW1 4NU 

Regents Park 

OUTER 

Open Air 

Theatre 

INNER 

CIRCLE 

Queen Mary’s 

Gardens 

I N N E R 

CI RC L E 

CIRCLE 

PARK ROAD 

GLOUCESTER PL. DORSET SQ. 

P 

BAKER STREET 

Baker Street 

MARYLEBONE 

OUTER CIRCLE 

ROAD 

Regents 

Park 


Tel 08700 601811 

Discounts available for disabled customers. 


Venue details The Box Office is just outside the gates to the 

theatre, there is a gentle slope, with handrail (no steps) to the 

restaurant, bar area and auditorium. 18 shallow steps down to the 

front row of the Stalls (no handrails). 

78

An FM-assisted listening system is installed. 

Sign language interpreted performances for each production 

during the summer season. 

Guide dogs are welcome and bowls of water can be provided. 

No steps from the Box Office to the auditorium. Alternatively, you 

can be dropped off at the Stage Door, which is a little closer to the 

auditorium. 4 permanent wheelchair spaces in the auditorium, on 

either side of the Stalls. Companions can be seated nearby. Total of 

8 wheelchair spaces. 

Please ask for an aisle seat or one of 24 front row seats when 

you book. 

2 adapted toilets (1 men’s, 1 women’s) near wheelchair spaces. 

Baker Street 

13, 18, 27, 30, 74, 82, 113, 139, 189, 274 

The Inner Circle nearby has spaces designated for disabled 

patrons and there is ample room for minibuses and ambulances 

to park. 

79

Palace Shaftesbury Avenue, W1V 8AY 

Tottenham 

Court 

Road 

SOHO 

SQUARE 

SUTTON RD. 

ST. 

ST. 

DENMARK 

ST. 

FLITCROFT 

GILES 

STREET 

CHARING CROSS 

MONMOUTH STREET ST. MARTIN’S STREET 

FRITH STREET 

GREEK STREET 

STACEY ST. 

DEAN STREET 

AVENUE 

EARLHAM ST. 

Palace 

SHAFTESBURY 

ROAD 

P 


Leicester 

Square 

P 

WARDOUR ST. 


Tel 0870 895 5505 Fax 020 7494 5154 

Minicom 020 7494 5475 


Discounts available for wheelchair users. 

Seating Plan faxback 09069 104 431 

Information available in large print. Touch tours available. 

Venue details 2 steps up to the foyer, through a set of double 

swing doors. Box Office level access through first door on 

Shaftesbury Avenue. Box office with lowered counter for easy 

wheelchair access. All stairs have highlights and handrails on both 

sides. 3 steps down from the foyer to the Stalls, 30 steps up to the 

Dress Circle, 56 to the Upper Circle, 77 to the Balcony, which is 

very steep. Theatre open 45 mins before performance. 

Infra-red system with 6 headsets, available from Box Office. 

Induction loop at box office. 

80

Occasional sign language interpreted, audio-described and 


Guide dogs allowed inside the auditorium, alternatively staff can 

dog-sit (maximum of 2 guide dogs per performance). 

No steps to the auditorium through a side EXIT on Shaftesbury 

Avenue. One 3cm step into the theatre and a slight incline to the 

Stalls which has 1 space for a wheelchair/scooter user and their 

companion at W27. Transfer seating available to any Stalls aisle 

seat (maximum of 4 wheelchairs and 1 scooter can be stored at 

back of Stalls). 

B3, B28, D2, D29 in the Stalls and Boxes (restricted view) have the 

best leg room 

Adapted toilet by wheelchair users’ entrance. 

10 steps down from the Stalls to women’s and men’s, and further 

women’s and men’s off the Dress Circle Bar and at Upper Circle 

and Balcony. 

No level access to bars – drinks brought to disabled customers in 

the auditorium. All bars have moveable seats. Stalls bar down 15 

steps from the Stalls; the Dress Circle bar is level with the Dress 

Circle. Further bars at Upper Circle and Balcony levels. 


14, 19, 24, 29, 38, 40, 176 

MasterPark at China Town. NCP at Upper St Martin’s Lane. 

81

Peacock Portugal Street, WC2A 2HT 

WILD ST. 

Drury 

Lane 

P 

WILD 

KEMBLE KIMBLE 

COURT 

STREET STREET 

DRURY LANE 


Holborn 

KEAN 

KINGSWAY 

STREET 

ALDWYCH 

PORTSMOUTH 

LINCOLN INN FIELDS 

SARDINIA 

ST. 

ST. 

Lincoln Inn Fields 

PORTUGAL 

Peacock 

STREET 

GRANGE COURT 

STRAND 

CAREY 

CLEMENT’S 

INN 

ST. 


Tel 0870 737 0337 Minicom 020 7863 8015 

Fax 020 7863 8016 

Web www.sadlerswells.com/access (information only) 

Email ticket.office@sadlerswells.com (enquiries only) 

Discounts available for all disabled theatregoers who join the 

Access For All scheme. For more information call or write using the 

above details or email access@sadlerswells.com 


Venue details Main entrance is on Portugal Street. 4 steps to 

foyer through double doors opening outwards. Box Office straight 

ahead. 22 steps down then 7 up to Dress Circle (2 steps between 

rows). 44 steps to Stalls. Steps have handrails and highlights. 

Infra-red system. 

Guide dogs allowed inside auditorium and staff available to dog-sit 

if needed. 

82

No steps through the Admin. doorway on Kingsway – ask an usher 

to take you round. A portable ramp will be placed over 3 steps 

inside the entrance. Auditorium entrance along corridor and to left. 

2 spaces for wheelchair users at back of Dress Circle. Companions 

can sit in same row. Transfer seating available to aisle seats. 

Wheelchairs stored in AV room. 

Seats J1–17 and J23–29, B1–4 and B20–23, C22, D7, D23, E8 and 

E24 all have good leg room. 

Drinks brought to disabled customers in plastic cups. 22 steps 

down to Dress Circle bar from foyer – moveable chairs and tables. 

44 steps to Stalls bar. 

No adapted toilet 

Men’s and women’s off the bars. 

Holborn (250m), Temple (300m) 

1, 59, 68, 91, 168, 171, 188, 243, 501, 505, 521, X68 

1 bay for orange badge holders in Portugal Street. On-street 

parking around Lincoln’s Inn Fields after 6.30pm. 24-hour car park 

at Parker Street. 

83

Phoenix Charing Cross Road, WC2H OJP 

Tottenham 

Court 

Road 

SOHO 

SQUARE 

SUTTON RD. 

ST. 

ST. 

DENMARK 

ST. 

FLITCROFT 

GILES 

STREET 

Phoenix 

CHARING CROSS 


DEAN STREET 

GREEK STREET 

FRITH STREET 

AVENUE 

EARLHAM ST. 

WARDOUR ST. 


SHAFTESBURY 

ROAD 

P 


Leicester 

Square 

P 


Tel 0870 060 6629 

Fax 0207 438 9606 

Minicom 020 7369 1762 


Discounts available for all wheelchair users and companions. 

Venue details Main entrance (Phoenix Street) up a 10cm step 

through swing doors into the foyer. Box Office counter to the left. 

Staircases have handrails on both sides. Stalls down 24 steps from 

the foyer, Dress Circle up 21 steps (2 steps between rows). Upper 

Circle up 42 steps. Venue carpeted throughout. 

Ezee portable induction loop at box office. Infra-red system in the 

auditorium 


84

Guide dogs are welcome inside the auditorium. Staff are available 

to look after dogs in the staff room. 

Please ask a member of staff to open the side entrance on Flitcroft 

Street. Space for 1 wheelchair user and companion in Box C; not 

suitable for oversized/large electric whhelchairs. 2 transfer seats 

available to Dress Circle A27 and A28. Venue is not suitable for 

scooters, however 1 transferee is allowed in the transfer seats. 

Front row of the Dress Circle (21 steps up from the foyer) and all of 

the Stalls seats have good leg room. 

Stalls bar down 3 steps from Stalls, Dress Circle bar up 3 steps 

from the Dress Circle (no seating). Soft drinks in plastic cups may 

be brought to disabled customers in the auditorium. 

Adapted toilet behind Box C in the Dress Circle. There are 2 slightly 

awkward turns. 

11 steps to the women’s and men’s off the Stalls. 15 steps up from 

the Dress Circle bar to women’s and men’s at this level, and further 

toilets at Upper Circle level. 

Tottenham Court Road (100m), Leicester Square (130m) 

19, 22, 24, 29, 38, 40, 176 

MasterPark at China Town. NCP at Great Russell Street. 

85

Piccadilly Denman Street, W1V 8DY 

BEAK STREET 

LEXINGTON ST. 



REGENT 

Piccadilly 

Theatre 

STREET 

PICCADILLY 

GT. 

PETER ST. 

P 

WINDMILL 

DENMAN ST. 

PICCADILLY 

P 

BREWER STREET 

CIRCUS 

WA RDOUR 

Piccadilly 

Circus 

SHAFTESBURY 



RUPERT ST. 

STREET 

AVENUE 

P 


ISLE STREET 

PANTON ST. 

LEICESTER SQ. 


Tel 020 7369 1734 Fax 020 7478 8805 

Minicom 020 7369 1762 

Email piccadillyboxoffice@theambassadors.com (enquiries only) 


companions. 


Information in large print on request. Touch tours available. 

Venue details 1 shallow step up from the pavement through the 

central and right-hand doors into the foyer (no step at the left-hand 

doorway). Box Office counter on the left. No steps to Royal Circle 

from Sherwood Street entrance (see ), or up 6 steps from the 

foyer. Stalls are down 15 steps, Royal Circle up 28 steps (2 steps 

between rows), Grand Circle up 70. Staircases have handrails on 

both sides. 

Induction loop at Box Office and infra-red system in the auditorium. 

Theatre staff are happy to look after 3 guide dogs per performance in the 

Royal Room. However in certain circumstances guide dogs are 

permitted inside the auditorium. 

86

Occasional audio-described and captioned performances. 

Via side entrance in Sherwood Street into a box (entrance is 65cm 

wide) which has space for 2 wheelchair users and their 

companions. 2 more wheelchairs can be accommodated in row A 

of the Royal Circle. The view of the left-hand side of the stage is 

slightly restricted. Stage left is slightly restricted. Access to 

transfer seating at A25-28 in the Royal Circle is through the same 

EXIT door in the Sherwood Street yard up one 8cm step. Scooters 

users allowed in the venue, but must move to transfer seats. 

4 wheelchairs or 2 scooters can be stored next to the Royal Box. 

If you need help with transferring you should bring a companion. 

D1, D28, H1, H28, K1 and K30 in the stalls have the most leg room. 


Stalls bar is down 22 steps from the foyer, Royal Circle bar up 26 

steps from the foyer. 70 steps up to the Grand Circle bar. Bars have 

limited seating. 

Adapted toilet available from August 2004 – please call to check. 

Women’s 8 steps down from the Stalls and a men’s off the Stalls 

bar; another women’s 15 steps down from Royal Circle and 7 up, 

and a men’s 8 steps up from the Royal Circle bar. Further toilets at 

Grand Circle level. 


3, 6, 9, 12, 13 ,14, 15, 19, 22, 23, 38, 88, 94, 139, 159, 453 

MasterPark at Poland Street. NCP at Denman Street and Brewer 

Street. Double yellow lines on Poland Street. 

There is a taxi rank in Denman Street outside the theatre. 

87

LANE 

Playhouse, The Northumberland Avenue, WC2N 5DE 

P 

THE MALL 

ST. MARTIN’S PL. 

TRAFALGAR 

SQUARE 

S T. 

MARTIN’S 

DUNCANNON 

ST. 

WHITEHALL 

WILLIAM IV ST. 

Charing 

Cross 

YD. 

GT. SCOTLAN D 

STRAND 

CRAVEN STREET 

NORTHUMBERLAND AVE. 

VILLIERS STREET 

Playhouse 

Theatre 

JOHN ADAM ST. 

VICTORIA 

ADAM ST. 

Embankment 

EMBANKMENT 

River Thames 


Tel 020 7369 1721 Fax 020 7930 1580 

Email playhousebox@theambassadors.com 

Touch tours planned, please check with Box Office. 

Venue details Level access through double doors opening 

outwards from the pavement, then 3 shallow steps up to 

the foyer (a ramp can be placed over these). Ticket collection point 

to your left. The back of the Stalls is level from here. 29 steps up to 

the Royal Circle (3 steps between the rows). 88 steps up to the 

Upper Circle, with 2 steep steps between rows in the auditorium. 

Staircases have handrails, and all steps are highlighted. Box Office 

is through a separate entrance to the right of the main entrance as 

you face the theatre. Surfaces are marble in the foyer, wood in the 

stalls bar and carpet in the auditorium. 

Induction loop system at Box Office. Infra-red system in auditorium. 

16 headsets and 4 loops. 

Occasional captioned performances and planned sign language 

interpreted performances (check with Box Office). 

88

Guide dogs are allowed inside the auditorium. Staff also available 

to dog-sit in foyer or Box Office. 

Contact the Box Office in advance so that the ramp (steep) can be 

placed over the 3 shallow steps inside the main entrance. No steps 

to the Stalls, which are on a shallow rake. 2 spaces for wheelchair 

users at G1 and G24. Companions can sit in same row. Scooter 

users can access the foyer and stalls, but must transfer. Transfer 

seating available to any Stalls aisle seat. Each wheelchair user 

must bring a non-disabled companion. 

There is good leg room in the Stalls and the Boxes. 

Adapted toilet to the right of the Stalls entrance. 

Toilets off the stalls bar, the Dress Circle and the Upper Circle. 

No steps from Stalls to foyer bar (no seating). Stalls bar (moveable 

seats, tables) down 29 steps from foyer. Further bars at the back of 

the Royal Circle (bar stools) and at the Upper Circle (bar stools). 

Refreshments can be brought to customers in the auditorium 

– please book in advance. 

Charing Cross (250m)/Embankment (100m) 


3, 6, 9, 12, 13, 15, 23, 24, 29, 53, 77A, 88, 91, 139, 159, 176, 453 

MasterPark in Spring Gardens (Trafalgar Square), NCP at 

Bedfordbury. Single and double yellow lines in Northumberland 

Avenue. 

Taxi rank on the Embankment and at Charing Cross Station. 

89

Prince Edward, The Old Compton Street, W1V 6HS 

Tottenham 

Court 

Road 

SOHO 

SQUARE 

SUTTON RD. 

ST. 

ST. 

DENMARK 

ST. 

FLITCROFT 

GILES 

STREET 

WARDOUR ST. 

CHARING CROSS 


DEAN STREET 

Prince 

Edward 

GREEK STREET 


SHAFTESBURY 

ROAD 

P 

STACEY ST. 

AVENUE 

EARLHAM ST. 


Leicester 

Square 

P 


Tel 020 7447 5459 Fax 020 7287 4842 

Email petbox@delfont-mackintosh.com 


companions. 


Venue details Level access to the main foyer through double 

swing doors. Box Office to left and low counter kiosk straight 

ahead. Most staircases have handrails on both sides. 13 steps up 

to the Dress Circle from the foyer (3 steps between rows). 22 steps 

down to the Stalls, 41 to the front of the Grand Circle and 72 to the 

back. Venue is carpeted throughout. 

Infra-red system with 40 headsets available from the foyer kiosk for 

a £5 refundable deposit. 

Occasional assisted performances. 

90

2 guide dogs are allowed inside the auditorium. Staff can also look 

after them if you arrange this when you book. 

Entrance to the auditorium through a double EXIT door opening 

outwards on Greek Street, then up a very short, steep ramp to Box 

1, where there are 2 spaces for wheelchair users and 2 

companions. Transfer seating is available to row A. Venue is 

suitable for scooter transfers only. The theatre is able to store a 

maximum of 2 wheelchairs and one scooter per performance, next 

to the EXIT door. 

All of row L in the Stalls has very good leg room. 

Drinks brought to disabled customers. Dress Circle bar up 27 steps 

from the foyer. Stalls bar (spacious) down 24 steps. Another bar at 

Grand Circle level. No seating. 

Adapted toilet on right-hand side of foyer. Patrons requiring the 

adapted toilets have to go out of the exit on Greek Street and back 

to the foyer entrance on Old Compton Street. 

Men’s and women’s at Dress Circle level, 2 steps up from Stalls bar 

and at Grand Circle level. 


14, 19, 38 

Meters on Greek Street. Master Park at China Town and Poland 

Street. NCP at Wardour Street, Denman Street, Newport Place and 

Brewer Street. 

91

CHARING 

Prince of Wales Coventry Street, W1V 8AS 

P 

DENMAN 

ST. 

Piccadilly 

Circus 

SHAFTESBURY 

AVENUE 


Prince of 

Wales 

Theatre 

P 

PANTON ST. 

WHITCOMB 

ISLE STREET 

P 

ORANGE 

LEICESTER 

Leicester 

Square 

SQUARE 

STREET 

CROSS 

ROAD 

REGENT STREET 

HAYMARKET 

STREET 



COCKSPUR ST. 

TRAFALGAR 

SQU. 

ST. JAMES’S 

SQU. 

P 


Tel 0870 850 9174 Fax 020 7766 2152 

Email access@delmack.co.uk 


companions. 


This venue was being refurbished during the preparation 

of this guide, so some details may be subject to change. 

Visit www.theatre-access.co.uk for more details. 

Venue Details Slight slope into the box office foyer through 

double doors opening outwards on corner of Coventry and 

Whitcomb Street. Low level counter box office is to the left 

and main foyer, lifts and stairs are to the right. Lift serves the Stalls. 

Otherwise, there are 26 steps down to Stalls (slight rake) from the 

main foyer, or 22 steps up to Dress Circle foyer then 4 down to the 

front or 27 up to the back of the DC (2 steep steps between rows). 

All steps are highlighted with handrails on either side. 

Hearing-Impaired infra-red system in the auditorium and 

induction loop at Box Office. 

92


Guide dogs allowed into auditorium, alternatively staff are 


Wheelchair spaces available and wheelchair and scooter transfer 

spaces to designated aisle seats in the Stalls. Companions can sit 

beside them. Please check location of seats with Box Office. 

Good leg room throughout theatre, best in row J in the Stalls. 

No steps to Stalls bar (served by lift). Dress Circle Bar 4 steps up 

and 6 down from Dress Circle foyer. (Stalls bar has moveable 

seating). Drinks can be brought to disabled customers in the 

auditorium. Hospitality areas in Dress Circle foyer and 9 steps up 

from back of Dress Circle. 

Adapted toilets off the Stalls. 

No steps to men's and women's in the Stalls and at the back 

of the Dress Circle. 



3, 6, 9, 12, 13, 14, 15, 19, 22, 23, 38, 88, 94, 139, 159, 453 

MasterPark at Whitcomb Street. 

93

Queen’s Shaftesbury Avenue, W1V 8BA 

BEAK STREET 

LEXINGTON ST. 



REGENT 

PICCADILLY 

GT. 

BREWER STREET 

STREET 

PETER ST. 

P 

WINDMILL 

DENMAN ST. 

PICCADILLY 

P 

WA RDOUR 

Queen’s 

Theatre 

CIRCUS 

Piccadilly 

Circus 

SHAFTESBURY 



RUPERT ST. 

STREET 

AVENUE 

P 


ISLE STREET 

PANTON ST. 

LEICESTER SQ. 


Tel 0870 890 1110 Fax 020 7494 5154 

Minicom 020 7494 5475 


Discounts vary depending on the current production. 


Touch tours available – please phone. 

Venue details Level access to the main entrance and foyer, and 

one step up through a separate entrance to the Box Office (counter 

straight ahead). 3 steps down from foyer to Dress Circle with 2 

steps between rows. 21 steps down to Stalls, 39 up to Upper Circle 

with 3 steep steps between rows. Staircases have handrails on 

both sides, steps highlighted. Theatre opens 45 mins before the 

performance. 

Infra-red system with 12 headsets – collect from foyer kiosk. You 

will be asked to sign a receipt. Avoid front row of Stalls. Induction 

loop in auditorium and at the Box Office. 

94

Guide dogs are permitted to stay with owners if required. Staff can 

also look after them. Maximum of 3 guide dogs per performance. 

Occasional sign language interpreted, captioned and audiodescribed 

performances. 

Entrance to the auditorium is through the fourth side EXIT door on 

Wardour Street – please ask a member of staff to open this for you. 

One 5cm step up to 2 spaces at C1 and C25 in the Dress Circle. 

Companions can sit in the same row. Venue suitable for scooters. 

4 scooter and 6 wheelchair transfer seating available in rows C, D 

or E. Scooter transferees please call. 

Front of Stalls and aisle seats offer most leg room. 

18 steps from the foyer to the Dress Circle bar (at the back of the 

Dress Circle). Fixed seating. Stalls bar down 21 steps; Upper Circle 

bar up 39 steps. Drinks may be brought to disabled customers in 


Adapted toilet with Radar lock in foyer via a ramped corridor 

(Ushers hold keys). 

Women’s and men’s at the back of the Dress Circle. 

More toilets at Stalls and Upper Circle levels. 


14, 19, 38 

2 spaces for Orange Badge holders in Archer Street MasterPark at 

Poland Street and China Town. NCP at Wardour Street, Newport 

Place, Denman Street and Lexington Street. 

95

Royal Court Sloane Square, SW1W 8AS 

SLOANE STREET 

CADOGAN GARDENS 

SYMON 

KING’S ROAD 

PAVILION ROAD 

STREET 

SLOANE 

SQUAR E 

SLOANE GDNS. 

EATON SQUARE 

Sloane 

Square 

Royal 

Court 

LOWER SLOANE STREET 

TURKS ROW 

CHELSEA BRI. 

ROAD 

ROYAL HOSPITAL 

ROAD 

PIMLICO 

ROAD 


Tel 020 7565 5000 / 020 7565 5100 Fax 020 7565 5145 

Email boxoffice@royalcourttheatre.com 

Website www.royalcourttheatre.com 

Discounts available for disabled customers and companions. 


Access guide available with seating plan. Information available in 

braille for audio described performances, and large print. Touch 

tours available. 

Venue details 3 steps up through main doors from street, or level 

access through entrance down right-hand side of theatre through 

easy-open doors. Lift to all levels of both auditoria on the right, 

inside the alternative entrance. Box Office facing main entrance 

with accessible counter (75cm high) for wheelchair users. Lift is 

fitted with a voice commentary. From the foyer there are 20 steps 

down to Stalls, 18 up to Circle (3 steps between rows), 64 to 

Jerwood Theatre Upstairs. Stairs have handrails with raised metal 

studs indicating which floor you are approaching. 

Induction loop in Jerwood Theatre Downstairs. Infra-red system 

(20 headsets) in both theatres. Collect headsets from Box Office. 

96

Occasional captioned and audio described performances. Email 

marketing@royalcourttheatre.com for further information. 

Regular sign-interpreted performances, email 

sip@royalcourttheatre.com for further information. 

4 guide and hearing dogs are welcome. Please inform the theatre in 

advance to arrange an aisle seat or someone to look after your dog 

in the Box Office or cloakroom if preferred. 

Jerwood Theatre Downstairs: 3 spaces in the centre of row J and 2 

at either end of row K in Stalls. Unless you are seated at J11/12 your 

companion can sit next to you. 1 space in Circle (row D). K11 and 12 

in the stalls are available for transfer seating. Jerwood Theatre 

Upstairs: 2 spaces for wheelchair users – the position changes 

depending on the production. Please book wheelchair spaces at 

least 24 hours in advance. Venue is suitable for scooters, but phone 

beforehand. 

Row K and M11 and 12 in Stalls have the most leg room. 

Adapted toilets immediately outside the Jerwood Theatre Upstairs 

and immediately outside the stalls and circle of the Jerwood 

Theatre Downstairs. 

Level access to men’s and women’s toilets on café level. 

Bars at Stalls and Circle level (moveable seats and tables). 

Access to bar and food area is by a separate platform lift. Drinks 

in plastic cups can be brought into auditorium. Menu available in 

large print on request. 

Sloane Square (next to theatre) 

11, 19, 22, 137, 319, 360, C1 

Set down point outside entrance.On-street parking after 6.30pm. 

97

Royal Opera House Covent Garden, WC2E 9DD 

NEAL STREET 

LANGLEY ST. 

ENDELL STREET 

SHORTS 

FLORAL STREET 

GARDENS 

LONG ACRE 

COVENT 

P 

Royal 

Opera House 

Covent 

Garden 

BOW 

WILD STREET 

DRURY LANE 

CROWN COURT 

STREET 

RUSSELL 

STREET 

KEMBLE ST. 

CATHERINE ST. 


KING STREET 

HENRIETTA ST. GARDEN 

TAVISTOCK ST. 

STRAND 


Tel 020 7304 4000 Fax 020 7212 9460 

Minicom 020 7212 9228 Email boaccess@roh.org.uk 

Discounts Half price tickets available for all disabled theatregoers 

and their companions provided you are on the access list – to join 

please call the above numbers. 


Information available in large print, Braille (on request) and on 

tape. An access guide is available in print and on tape. 

Venue details Fixed ramps at Bow Street (push button to open 

doors) and Piazza entrances. Box Office and Information point (with 

lowered service counters) to right of Bow Street entrance. 5 lifts 

(Braille buttons and voice announcements) to all levels, beyond the 

Box Office and cloakroom. There are 27 steps down to the Linbury 

Studio reachable via a slight ramp. In main auditorium, 15 steps up 

from ground level to the Stalls Circle. Then 15 steps up to Grand 

Tier, 21 to Balcony, further 15 to Lower Slips, 30 to Amphitheatre 

and 56 to Upper Amphitheatre. 1 step between each row in Stalls 

Circle and Grand Tier and Balcony, 3 in Amphitheatre (fairly steep). 

All staircases have handrails and some steps are highlighted. 

Escalator from Floral Hall to Amphitheatre. 

98

www.royaloperahouse.org 

Infrared system with 20 headsets. Collect headsets from FOH Duty 

Manager’s Desk in main foyer. Surtitles for all opera productions. 

1 sign language interpreted performance per production for most 

opera productions. 

Guide dogs allowed into auditorium and staff available to dog-sit if 

required. 

Talking Notes ® and audio introductions available. 

Spaces for wheelchair users at Stalls Circle (6 spaces), Grand Tier 

(4 spaces), Balcony (6 spaces), Upper Amphitheatre 

(3 spaces). Express lift too small for motorised wheelchairs/ 

scooters, but other lifts are fine. Wheelchair and scooter transfer 

seating available, wheelchairs/scooters stored in cloakroom. 

Aisle seats and boxes have the best leg room. 

Adapted toilets by lifts at all levels. Non-adapted toilets have some 

cubicles with wider doors and hand rails (marked on door). 

Men’s and women’s at Stalls Circle and Amphitheatre levels and in 

Vilar Floral Hall. 

Lift to Amphitheatre bar and restaurant, and Floral Hall and Terrace 

cafes (low counters, moveable seats and tables). 

Covent Garden (120m) Leicester Square (approx. 500m) 

1, 4, 6, 9, 11, 13, 15, 23, 26, 68, 76, 77a, 91, 168, 171, 176, 188, 501 

(southbound only), 505, 521, X68 all go to the Aldwych. 

NCP at Drury Lane and Shelton Street. 4 spaces for blue badge 

holders on Floral Street and 3 on Bow Street. Taxi lay-by outside 

theatre on Bow Street or taxi rank at Covent Garden Piazza end of 

Russell Street. 

99

St Martin’s West Street, WC2H 9NH 

DENMARK ST. 

ST. 

FLITCROFT 

STACEY ST. 

ST. 

GILES STREET 

MERCER 

EARLHAM 

TOWER ST. 


WEST ST. 

STREET 

STREET 

ENDELL STREET 


NEAL ST. 

Covent 

Garden 




P 


Leicester 

Square 

P 

St. Martin’s 

Theatre 


Tel 020 7836 1443 / 0870 162 8787 Fax 020 7839 8699 

Please indicate your requirements when you book. 

Discounts at the manager’s discretion – please check availability 

when booking. 


Venue details 3 steps up from the pavement through double swing 

doors into the foyer. Box Office counter to left. Staircases have 

handrails on both sides. Steps are highlighted. 3 steps to the back 

of the Dress Circle and 2 steps between rows. 29 steps down to 

front of Stalls. Theatre open 30 mins before performance. 

Induction loop and single track infra-red systems with 4 headsets. 

You will be asked for a deposit. Please book in advance. 

Guide dogs are allowed in the auditorium or staff will dog-sit 

by prior arrangement with the management. Dogs will be looked 

after in the Manager’s office. A description of the set can be 

given on request. 

100

There is 1 space for wheelchair/scooter users in Box C at Dress 

Circle level and 2 wheelchair spaces in the Dress Circle. 

Removable ramp up 5 steps to Box C and Dress Circle – staff will 

assist. Your wheelchair will be raised on a small platform to enable 

you to see over the parapet. Your companion can be seated next to 

you. Transfer possible to aisle seats in the Dress Circle – 

wheelchairs stored in Stalls corridor. Wheelchair users must bring 

a non-disabled companion. 

There is good leg room in row G of the Stalls and in Box C. 

Dress Circle bar 12 steps up from Dress Circle; Stalls bar is at the 

back of the Stalls. Limited seating available. Drinks can be brought 

to disabled customers in the auditorium in plastic cups. 

Adapted toilet by the Tower Street entrance. Manager holds keys. 

Women’s and men’s a few steps up from back of Stalls, at Dress 

Circle and at Upper Circle. Another women’s off foyer. 

Leicester Square (250m up hill) 

Charing Cross (350m up hill) 

14,19, 22, 24, 29, 38, 40, 176 

MasterPark at Cambridge Circus. NCP at Upper St Martin’s Lane 

and Bedfordbury. 

101

Sadler’s Wells Rosebery Avenue, EC1R 4TN 

LIVERPOOL 

P 

P 

STREET 

P 

PENTONVILLE ROAD 

Sadler’s Wells 

Theatre 

ROAD 

P 

ROSEBERY AVENUE 

ST 

UPPER 

P 

JOHN STREET 

Angel 

CITY ROAD 

GOSWELL ROAD 

PERCIVAL STREET 

FARRINGDON ROAD 

How To Book 

Tel 0870 737 7737 Minicom 020 7863 8105 Fax 020 7863 8199 

Web www.sadlerswells.com/access (information only) 

Email ticket.office@sadlerswells.com (enquiries only) 


Discounts available for all disabled theatregoers who join the 

Access For All scheme. For more information call or write using the 

above details or email access@sadlerswells.com 

Information available in Braille (book in advance), Large Print, disk 

and on tape. 

Venue details No steps through entrance on Rosebery Avenue 

into foyer through automatic doors. Textured flooring to Box Office 

straight ahead with lowered counters and induction loop. 

Information monitors above Box Office. Steps have handrails and 

highlights. Lifts to all levels on right hand side of foyer, or 42 steps 

to 1st Circle, 63 to 2nd Circle. Signage raised and repeated at 

wheelchair accessible height. Voice announcements, Braille 

signage and monitor in lifts. 

102

Infra-red system with 15 headsets – please book. Avoid back of 

Stalls. Collect headsets from shop. Deposit required. 

Approx. 1 sign language interpreted and captioned performance per 

season. Signed pre-performance talk once a month. 

2–3 audio-described/introduced performances per season. 

Guide dogs allowed into auditorium (aisle seats are best) and staff 

available to dog-sit. 

15 spaces for wheelchair users in rows J–K of Stalls and in Stalls side 

gallery. 6 spaces at 1st Circle – take the lift from the foyer (to right of 

entrance). Companions can sit next to you or nearby depending on 

how many of the spaces have been booked. 

Rows J and K in the Stalls and aisle seats have the most leg room. 

Bars at Stalls, 1st Circle and 2nd Circle levels all have moveable 

seats and tables and accessible counters. 

5 adapted toilets by right-hand entrance to Stalls, by lifts to 1st 

Circle and 2nd Circle, at basement and mezzanine levels. 

Men and women’s on 1st Circle and 2nd Circle levels, men’s in 

basement and women’s on mezzanine. Some toilets have large 

cubicles with grip rails. 

Angel (250m) 

19, 38, 341, 171a (Bus stop outside theatre) Sadler’s Wells Express 

Bus to Farringdon, Waterloo and Victoria stations only leaves 8 

mins after each evening performance. 

Car Park behind theatre – free space for disabled patrons – please 

book in advance. 

103

Savoy The Strand, WC2R 0ET 


CHANDOS PL. 

Charing 

Cross 

KING STREET 

AGAR ST. 


STRAND 

JOHN ADAM 


Savoy 

STREET 

ROBERT ST. 

ADAM STREET 

COVENT 

GARDEN 

BURLEIGH 


EXETER STREET 

CARTING LANE 

ST. 

STRAND 

SAVOY 


Embankment 

Gardens 

PLACE 

SAVOY HILL 

River 

Thames 


How To Book 

Tel 0870 166 7372 Fax 020 7379 7322 


Discounts for all disabled customers, please call the Box Office to 

check availability. 


Venue details No steps to Box Office through 3 sets of double 

doors which open inwards. Box Office counter is to right. From a 

door beside the foyer entrance there are 2 steps into the Upper 

Circle. 33 steps down to Dress Circle (2 steps between rows), 71 

down to Stalls. Staircases have handrails on both sides. Separate 

entrance for wheelchair users or special needs at street level via a 

ramp from Carting Lane. 

Radio receivers with headsets – collect from Cloakroom at Dress 

Circle level. Please book in advance, deposit required. 

Guide dogs allowed in the auditorium or staff will dog-sit by 

prior arrangement office. Dogs will be looked after in the 

Manager’s Office. 

104

Access to the main auditorium through a side entrance from the 

Embankment side of Carting Lane. The Box Office can provide a 

map showing the route (approx. 100m from main entrance). 

Carting Lane is fairly steep – helper needed, please inform the Box 

Office at the time of booking and contact the Stage Door on arrival. 

From here, access is level to the front of the Dress Circle. 2 spaces 

for wheelchair users on the right hand side. Companions can sit 

nearby in F1 or 2. Transfer seating is available to F1 in the 

Dress Circle. Each wheelchair user must bring a non-disabled 

companion with them. 

Upper Circle has the least number of steps but the Stalls has the 

most leg room, especially H1 and H28. 

Dress Circle bar 7 steps up from Dress Circle. Another bar 4 steps 

up from front of Stalls and mezzanine bar 20 steps down from Dress 

Circle – all with moveable seats. Drinks in plastic cups may be 

brought into the auditorium for disabled patrons. 

Adapted toilet to the right of the Dress Circle. 

Women’s and men’s toilets are 20 steps up from the Dress 

Circle, between Dress Circle and Stalls, at Stalls level and at 

Upper Circle level. 

Charing Cross/Embankment (400m) 


1, 4, 6, 9, 11, 13, 15, 23, 26, 59, 68, 76, 77a, 91, 168, 171, 172, 176, 188, 

243, 341, 521, RV1 

MasterPark at Trafalgar Square. 

Adelphi Garage Valet Parking (020 7836 4838). 

105

Shaftesbury 210 Shaftesbury Avenue, WC2H 8DP 


Tel 020 7379 5399 Fax 020 7836 8181 

Email bearle@toc.dltentertainment.co.uk 


Discounts available for disabled theatregoers. 

Venue details 1 shallow step up through double doors opening 

outwards. Staircases have handrails on both sides and steps are 

highlighted. Entrance to Royal Circle level from the foyer, 2 steps 

between rows in auditorium. Stalls are down 22 steps, Grand Circle 

up 60 + steps. Theatre open 45 mins before performance. 

Infra-red system with 20 headsets and 15 neckloops. Collect from 

foyer sweet kiosk. 


Guide dogs allowed in the auditorium. 

106

Audio guide available. Information available in large print. 

Spaces for 4 wheelchairs in Boxes A and B (entrance approx. 

73cm) which are down 3 steps off a corridor to the right of the 

Box Office. You will need help negotiating the steps. Transfer 

seating available to row A 4–7 in the Royal Circle, the entrance 

to which is level from the foyer. 

Good leg room is available in row M of the Stalls. 

Women’s up 4 steps from the foyer and a men’s beyond this, 

2 steps down off the Circle bar. Further toilets at back of Stalls, 

Royal Circle and Grand Circle levels. 

Adapted Toilet at Royal Circle level, close to Boxes A and B. 

Drinks may be taken into the auditorium. The Foyer bar is 4 steps 

up from the foyer. There are 2 bars at Royal Circle, one at Grand 

Circle and one at Stalls. There is limited seating. 

Holborn/Tottenham Court Road/Covent Garden approx. 400m 

8, 10, 14, 19, 22A, 22B, 24, 25, 29, 38, 40, 55, 73, 134, 176, 242 

MasterPark at China Town, NCP at Museum Street, Drury Lane, 

Upper St Martin’s Lane, Parker Mews (approx. 200m). Taxi rank 

located outside the theatre on High Holborn. 

107

Shakespeare’s Globe 21 New Globe Walk, Bankside, SE1 9DT 

QUEEN 

VICTORIA 

CANNON STREET 

Mansion House 

STREET 

QUEEN STREET 

UPPER THAMES 

Shakespeare’s 

Globe 

P 

BANKSIDE 

NEW GLOBE 

WLK. 

SUMNER STREET 

SOUTHWARK BRIDGE 

P 

PARK ST. 

STREET 

Cannon Street 

River Thames 

CLINK STREET 


Tel 020 7401 9919 Fax 020 7902 1475 

Minicom 020 7902 1476 Access Info 020 7902 1409 

Email info@shakespearesglobe.com 

Discounts are available for all areas of the auditorium except the 

Yard. Please check with the Box Office. 

Theatre produces its own access guide. Request copy by phone or 

download from www.shakespearesglobe.com. Information in 

braille and on tape available on request. 

Venue details No steps into the Box Office and foyer from New 

Globe Walk. Box Office to the right with service counter for 

wheelchair users. Lifts on right up to the auditorium piazza level. 

3 steps up from lift to Lower Gallery and 2 steps between each row 

in the auditorium; 28 steps to the Middle Gallery and 4 steps 

between each row in the auditorium; 50 steps to the Upper Gallery. 

Staircases (except in the auditorium) have handrails on both sides 

and steps are highlighted. Seating in form of wooden benches – 

only back row has back support. 

Induction loop system. 

108

www.shakespeares-globe.org 

Sign language and audio-described performances available 

throughout the season. Please check dates when booking. 

Guide dogs are permitted inside the auditorium. 

No steps to the Yard from the lifts. The Yard is the standing area of 

the auditorium in front of the stage. The stage is approx. 1m 50 high. 

Venue is suitable for scooters. Maximum of 6 wheelchair/scooter 

users in the Yard. Further spaces or transfer seating in Boxes A, B, P 

and Q. Patrons in the boxes will be accompanied, collected during 

the interval and at the end of the performance by an usher. There is 

one wheelchair for loan (transferees only) and escorts are advisable. 

Lower Gallery most accessible. 

Adapted toilets by Globe Door 1, next to first aid room on Piazza 

level, and by balcony room on level 2 – staff can assist. 

Men’s and Women’s at Globe Door 1and Globe Door 4, further 

toilets off the entrance foyer. 

Refreshments carts and shop in the Piazza. Coffee shop in main 

entrance foyer. Cafe on first floor, restaurant on second floor, both 

accessible via the lift from entrance foyer. Drinks may be brought 


Mansion House, Bank, Southwark, Cannon Street or London Bridge. 

London Bridge, Cannon Street, Blackfriars, Waterloo. 

11, 15, 17, 23, 26, 45, 63, 76, 100, 344, 381, RV1 

Up to 2 disabled parking bays available outside theatre by special 

arrangement. Meters on New Globe Walk. NCP car park on Upper 

Thames Street. 

Free phone service for minicabs in foyer. Taxi rank outside main 

entrance. 

109

Soho Dean Street, W1V 6NE 


Tel 0870 429 6883 Minicom 020 7478 0136 

Email box@sohotheatre.com (enquiries only) 


Touch tours, information in large print and tape available on 

advance request. 

Venue details Slight slope through entrance on Dean Street into 

foyer through double doors opening outwards. Box Office and 

information desk on left with lowered counters. Lift, with voice 

announcements and Braille signage, to all levels just beyond Box 

Office on left. Else 18 steps to level 1, 36 to level 2 and 53 to level 3 

– all highlighted with handrails on either side. 

Infra-red system with 5 headsets – please reserve when booking 

tickets. 

1 sign language interpreted and audio–described performance for 

every Soho Theatre production. 

110

Guide dogs allowed into auditorium, staff also available to look 

after 2 dogs. 

Lorenz Auditorium 4 spaces for wheelchair users in front row of 

main auditorium which is accessed through entrance on level 1. 

Further wheelchair spaces in back row of auditorium accessed on 

level 2. Theatre can accommodate 3 wheelchair and 1 scooter 

transferee. 

Studio Slight slope into Studio space on level 3. 4 spaces for 

wheelchair users in front row. Theatre may not be suitable for 

some scooters – please ask when booking. 

19 steps down from back row to front row of Lorenz Auditorium. 

Front row and aisle seats have most legroom. Seating in the Studio 

is moveable. Seating is unreserved, but for special access 

requirements seats can be reserved. 

A bar at ground level to the right of the foyer and Terrace Bar at 

level 2 beside entrance to the Lorenz auditorium, both provide 

moveable seating. Drinks may be brought to disabled customers in 


Adapted toilets on ground level past the lift and opposite the main 

entrance. Further adapted toilets at levels 2 and 3. 

Men’s and women’s toilets at ground level. Women’s at level 2 and 

unisex at level 3. 

Tottenham Court Road (250m), Leicester Square (500m) 

3, 6, 7, 8, 10, 12, 13, 14, 15, 19, 23, 25, 29, 38, 46, 53, 55, 73, 88, 98, 176 

MasterPark at Poland Street. NCP at Berners Street and Brewer 

Street (on-street parking near theatre is limited). Patrons are 

welcome to use a private phone to arrange pick-up. 

111

Strand Aldwych, WC2B 5LD 

P Drury Lane 

Holborn 

DRURY LANE 

KINGSWAY 

BOW STREET 

Covent 

Garden 

TAVISTOCK 

RUSSELL 

STREET 



STREET 

EXETER STREET 


STRAND 

ALDWYCH 

Strand 


SAVOY STREET 

Charing Cross 


Tel 020 7379 5062 Fax 020 7240 5344 

Email strandbox@delfont-mackintosh.com 

Discounts available for disabled customers and their companions 


Programme available in large print – call prior to visit. 

Venue details Planned refurbishment in 2005 – level access 

planned. Entrance through 2 sets of double doors, up 8 steps (with 

handrails) to a further 3 sets of double doors. Box Office counter on 

left. 32 steps to Stalls. 7 steps (with handrails) to Dress Circle, 2 

steps between each row. 40 steps to Upper Circle. Backstairs route 

with fewer steps (20 in total) down to Stalls – please ask a member 

of staff. Theatre open 30 mins before the performance. 

None at present. 


112

Guide dogs are allowed into the auditorium. Alternatively, 

cloakroom staff can look after them. 

Separate access for wheelchair users off Catherine Street. 

4 steps down inside the door. 2 spaces for wheelchair users in 

Box A. Venue not suitable for scooters. However, theatre provides 

transfer seats for 2 wheelchair/lightweight scooters in total per 

performance. Transfer seats are available at A32, A33, A10 and 

A11 in the Dress Circle (view better on right hand side). 

Each wheelchair user must bring a non-disabled companion. 

Lateral seats in Dress Circle and D1, D21, E1 and E22 in stalls have 

the most leg room. 

No adapted toilet. Women’s at Dress Circle Level, but the entrance 

is approx. 75 cm wide. Men’s 29 steps down from the foyer. Further 

toilets off the Stalls and Upper Circle. Male wheelchair users must 

use the women’s – ask staff to clear the toilet. 

No steps from Dress Circle to Doubles bar. Drinks can be brought 

to the auditorium. Stalls bar 6 steps up from back of Stalls, no 

seats. Dress Circle Bar up 29 steps, limited seats. 

Covent Garden (approx. 300m)/Charing Cross (approx. 600m)/ 

Holborn (600m) 


NCP in Drury Lane. 

113

LANE 

Trafalgar Studios 14 Whitehall SW1A 2DY 

P 

THE MALL 

ST. MARTIN’S PL. 

TRAFALGAR 

SQUARE 

Trafalgar 

Studios 

S T. 

MARTIN’S 

DUNCANNON 

ST. 

WHITEHALL 

WILLIAM IV ST. 

Charing 

Cross 

YD. 

GT. SCOTLAN D 

STRAND 

CRAVEN STREET 

VILLIERS STREET 

JOHN ADAM ST. 

NORTHUMBERLAND AVENUE 

WHITEHALL PLACE 

VICTORIA 

ADAM ST. 

Embankment 

EMBANKMENT 

River Thames 


Tel 0870 060 6632 Fax 020 7321 5407 

Minicom 020 7369 1762 

Email trafalgarboxoffice@theambassadors.com (enquiries only) 

Discounts available for disabled customers. 


This venue was being refurbished during the preparation 

of this guide, so some details may be subject to change. 

Visit www.theatre-access.co.uk for more details. 

Venue details One shallow step up from the street through double 

swing doors into the foyer. Box Office opposite. All staircases have 

handrails and steps are highlighted. 25 steps down then up 10 

steps in to the auditorium (3 steps between rows). Theatre opens 

1 hour before performance. 

Infrared system in the auditorium with 16 headsets, available from 

the box office with a deposit. Check with Box Office which seats in 

the auditorium have best reception. 

114 

Audio-described, captioned and sign language interpreted 

performances planned – please check with the Box Office.

Guide dogs are allowed inside the auditorium by prior arrangement 

with the theatre, alternatively staff are happy to dog-sit. You will be 

seated in an aisle seat. 

No spaces for people who need to remain in their wheelchairs. 

Transfer seating is available to Row A (3 spaces) and K (1 space). 

Access to Row A is through the Stalls Bar and Row K is up 14 

steps. Wheelchair users must bring 2 people to help with the steps. 

The theatre can store a maximum of 3 wheelchairs per 

performance. Venue is not suitable for scooters. 

Leg room is generally good with extra space on the front row and 

on the side aisle of row E. 

Foyer bar next to the Box Office. 25 steps to Stalls Bar (spacious, 

few seats). Drinks can be brought to disabled customers in the 

auditorium upon request. 

No adapted WC. 

22 steps up from the foyer to women’s and men’s. More toilets off 

the Stalls Bar. 

Charing Cross/Embankment (approx. 500m) 

Charing Cross 

3, 9, 11, 12, 24, 29, 53, 77A, 88, 153, 159 

MasterPark in Trafalgar Square. NCP at Bedfordbury 

(approx. 500m). 

115

Tricycle 269 Kilburn High Road, NW6 7JR 


Tel 020 7328 1000 

Minicom/Access info. 020 7625 5105 

Email admin@tricycle.co.uk 


Please note seating is not numbered, but if a customer has any 

specific requirements seats can be reserved – please check with 

Box Office. 

Venue Details Steep ramp to main entrance through double swing 

doors opening outwards. Level access through alternative 

entrance on Buckley Road through swing doors opening both ways 

- ask staff to assist. Box office (approx. 1m high), Bar and Café in 

the foyer. Platform lift, or 6 steps up to Royal Circle. Stalls 4 steps 

down from Royal Circle level and 2 staircases of 23 steps each up 

to the balcony from the foyer. Floor surfaces in the foyer are tiled, 

Bar and Café wooden and the auditorium carpeted. 

Induction loop in the auditorium. 

1 sign-interpreted performance per production, occasional 


116


2 spaces for wheelchairs in the Royal Circle – please book in 

advance as wheelchair spaces have to be prepared. Staff are 

happy to assist, but wheelchair users must be accompanied. Venue is 

suitable for scooters. 4 wheelchair/ scooter transfer spaces 

available in aisle seats of Royal Circle. 

Side slips, latecomers row and front row offer the best legroom. 

1 adapted toilet inside the foyer to the left of the Box Office by the 

lift, and 1 in the basement accessible by platform lift. A further 

adapted toilet is available by the venue’s cinema. 

Level access to men’s and women’s in the foyer. 

Café Bar located in main foyer (counter height 1.1m). Large print 

menu and table service can be arranged on request. Drinks may be 

brought to disabled customers in the auditorium. 

Kilburn (500m) 

Brondesbury (200m) 

16, 31, 32, 98, 189, 206, 316, 328 

2 disabled parking bays just outside the theatre on Buckley Road, 

further bays on Kilburn High Road. Parking is free in the evening, or 

pay and display any other time. Taxis drop-off and pick-up outside 

theatre entrance on either Kilburn High Road or Buckley Road. 

Disabled customers can use the public phone in the foyer or ask a 

member of staff to order a taxi for them. 

117

UCL Bloomsbury 15 Gordon Street, WC1H 0AH 


Tel 020 7388 8822 Fax 020 7383 4080 

Email blooms.theatre@ucl.ac.uk 


Touch tours and information in large print are available on request. 

Venue Details Ramp or 4 steps up through double swing doors to 

the main entrance. From main entrance there are 15 steps down 

(with handrails but not highlighted) to Lower Ground level, or 7 

steps or stairlift up to the foyer. Located in the foyer are the Box 

Office, the Cafe, the lift down to the lower ground floor and double 

doors leading to 7 steps with a stair-lift up to the Stalls entrance. 

There are another 28 steps up to the lower entrance to the Dress 

Circle and another 25 to the rear Dress Circle. Venue is mainly 

carpeted and most staircases are highlighted with handrails on 

either side. 

Infra-red system in the auditorium. 

118


Guide dogs allowed into auditorium, alternatively management is 


3 spaces for wheelchair users towards the front, and to one side, 

of the Stalls (seats have to be removed so please notify theatre 

beforehand). 3 wheelchair transfer spaces are available to any aisle 

seat in the Stalls. Escorts are not required, however ask staff for 

assistance in operating stairlifts. 

All Stalls seats have good leg room, particularly aisle seats and 

those in rows A and C. 

Level access to adapted cubicles in men's and women's toilets at 

lower ground level (accessed via lift from foyer). Men's cubicle has 

grab rails but is not big enough to get a wheelchair in. 

Men's and women's at lower ground level. 

Level access to Café located in the foyer area. The Bar is not 

accessible to wheelchair users and is located another 16 steps up 

from the foyer, moveable seating in both. Drinks may be brought to 


Euston Square (250m) / Euston (300m) 

Euston (300m) 

10, 18, 24, 29, 30, 59, 68, 73, 91, 168, 205, 253, 390, 476 

24-hour parking facilities at Euston Station. NCP at London 

Brunswick Square and Masterpark at Clipstone Mews. Limited free 

on-street parking after 6.30pm Mon to Fri, after 1.30pm on Saturday 

and all day Sunday. 

119

Vaudeville Strand, WC2R ONH 

KING STREET 


Vaudeville 

COVENT 

GARDEN 


BURLEIGH 


EXETER STREET 

ST. 

STRAND 


CHANDOS PL. 

Charing 

Cross 

AGAR ST. 

STRAND 

JOHN ADAM 

STREET 

ROBERT ST. 

ADAM STREET 

CARTING LANE 

SAVOY 


Embankment 

Gardens 

PLACE 

SAVOY HILL 

River 

Thames 



Tel 020 7836 7969 Fax 020 7497 0087 

Email info@vaudevilletheatre.co.uk (enquiries only) 


Discounts are available for all disabled theatregoers and their 

companions, but vary depending on the current production. 


Programmes may be available in large print on prior request. 

Venue details There is a step of approx. 5cm then 2 sets of double 

doors opening into the foyer. Box Office counter on right. 

Staircases are all highlighted and have handrails on both sides. 

Stalls are 6 steps down from the foyer. 27 steps up to the Dress 

Circle (3 steps between rows). Upper Circle 54 steps up from foyer, 

though very narrow. Auditorium open 30 mins before performance. 

No facilities at present. 

Occasional sign language interpreted performances depending on 

production. 

120

Guide dogs are allowed in the auditorium and boxes and staff can 

dog-sit at foyer cloakroom or management office by prior 

arrangement with the management. 

There are no spaces for wheelchair users in the auditorium and 

you are asked not to bring a motorised wheelchair. Transfer seating 

available to any aisle seat on left-hand side of Stalls – down 6 

steps from foyer. Alternatively, access the Dress Circle through a 

side EXIT door on Lumley Court. Please notify a member of staff at 

the Box Office if you wish to use this entrance. No access to toilets 

from this level. 1 shallow step immediately inside door and 2 further 

steps to the left to row A. Box C up 2 fairly steep steps to the right, 

74cm in width. Entrance to the box is 56cm wide – so it would be 

necessary to transfer to a moveable seat inside the Box from this 

entrance. The theatre is licensed to accommodate 2 wheelchair 

users per performance. Wheelchair users must bring a nondisabled 

companion. 

Stall aisle seats and boxes have the most leg room. Book early if 

you wish to sit in these seats. 

No adapted toilet. Women’s 6 steps down from foyer, through 56cm 

wide door with cubicles. Men’s urinals 12 steps up from foyer. 

Men’s toilets 25 steps up from foyer. 

Drinks brought to disabled customers in the auditorium. 

Dress Circle bar 22 steps up from the foyer with moveable seats. 

Further bar at Upper Circle level. 

Charing Cross (200m), Embankment (300m) 


6, 9, 11, 13, 15, 23, 68, 7A, 91, 139, 176 

MasterPark at Trafalgar Square. NCP at Drury Lane. 

121

PALACE 

Victoria Palace Victoria Street, SW1E 5EA 

GROSVENOR PL. 

LWR. GROSVENOR PL. 

STREET 

BRESSENDEN 

LWR. 

ECCLESTON 

BELGRAVE ST. 

EBURY STREET 

GROSVENOR GDNS. 


ST. ECCLESTON BRIDGE 

BUCKINGHAM PALACE ROAD 

VICTORIA 

WILTON ROAD 

PLACE 

VAUXHALL 

GILLINGHAM ST. 

STREET 


Palace 

BRIDGE ROAD 


Tel 020 7834 1317 / 0870 165 8787 Fax 020 7828 6882 


Discounts available for all disabled customers – please call the box 

office to check availability. 


Venue details One 3cm step up through swing doors into the Box 

Office. Box Office counter on left. Staircases have handrails on both 

sides and steps are highlighted. 4 steps down from foyer to Stalls, 28 

to back of Dress Circle (with 2 steps between rows). 3 steps 

between main entrance foyer and the new foyer. Theatre generally 

open 45 mins before performance. 

Induction loop and infra-red system with headsets. 

Please book in advance – deposit required. 

Occasional sign language interpreted and audio-described 

performances. 

Guide dogs are permitted in the auditorium or staff can dog-sit 

by prior arrangement. Dogs will be looked after in the 

manager’s office. 

122

Entrance is through the second EXIT door on Allington Street (to the 

left of the theatre) – wheelchair/scooter users can go to the large 

foyer bar next to the main entrance and can then be escorted to the 

alternative entrance. No steps to back of Stalls. 2 spaces for 

wheelchair/scooter users at P36 and M36 with seating for 

companions in the same row. Transfer seating available to any aisle 

seat, and the theatre can store a maximum of 4 wheelchairs per 

performance. The theatre is licensed for 6 wheelchairs 

(4 transferring, 2 remaining in chair). 

Seats B1, B28, C1, C30, E1, E32, F1, F34, G1, G36 & S1 in the Stalls 

have the most leg room. 

Large Foyer Bar with 3cm step from street. Drinks in plastic cups 

may be brought into the auditorium for disabled patrons. 

Adapted WC on the left inside the side entrance. Please ask a 

member of staff to unlock it. Radar lock on door. 

Women's and men's off the Foyer Bar, Rear Stalls bar and at the 

back of the Dress Circle. 

Victoria (100m) 

2, 8, 11, 16, 24, 36, 38, 52, 73, 82, 148, 185, 211, 239, 436, 507, 705, C1, 

C10, 73, 511 Victoria Bus Station (100m) 

Taxi rank at Victoria Station. 

MasterPark at Rochester Row (in Congestion Charge zone). NCP at 

Pimlico (outside Congestion Charge zone). Meter parking all around 

the area. Single yellow line on Allington Street. The theatre’s main 

entrance is on a Red Route. 

123

Wyndham’s Charing Cross Road, WC2H ODA 

P 

Wyndham’s 

LEICESTER 

SQUARE 

ORANGE 

STREET 


Leicester 

Square 



P 

GARRICK ST. 

CRANBOURN 

ST. 

LONG ACRE 

NEW ROW 

P 

BEDFORDBURY 

KING ST. 

BEDFORD ST. 

CHANDOS PLACE 


PLACE 



DUNCANNON ST. 

Charing 

Cross 

STRAND 


Tel 0870 060 6633 Fax 020 7240 3492 

Minicom 020 7369 1762 

Email wyndhamsboxoffice@theambassadors.com (enquiries only) 

Discounts are available for all disabled people and their 

companions. 


Programme available in large print by calling prior to visit. 

Venue details One 20cm step up to foyer through heavy double 

doors opening inwards. Box Office counter on the right. 18 steps 

down to Stalls. Staircases have handrails on both sides and some 

steps are highlighted. 12 steps up to the Royal Circle, 21 to the 

Upper Circle and approx. 43 to the Balcony with 2 steps between 

rows. Auditorium is carpeted – all other areas are tiled. 

Infra-red system with 20 headsets. ID required. 

Collect headsets from the Stalls kiosk/cloakroom. 

Guide dogs are allowed into the auditorium and staff are available 

to dog-sit in the foyer. 

124

Sign language interpreted perfromances planned. Please check 

with the Box Office. 

Entrance is through a side entrance to the right of the main 

entrance on Charing Cross Road – ask a member of staff to open 

this for you. Entrance is approx. 70cm wide, with 3 steps down into 

a box with a central pillar and a 90cm parapet. Space for 2 

wheelchair users and one companion but there is not enough 

space for motorised wheelchairs or scooters. Transfer seating 

available to aisle seats in the Stalls (2 max). Stalls entrance is 

through a second side entrance on Charing Cross Road and down 

8 steps. Escorts not required unless transferring. 

The side entrance in Charing Cross road has 8 steps down to the 

Stalls with handrails on both sides. Row Q and most aisle seats in 

the stalls have the most leg room. 

One toilet in the box although it would not be possible to access this 

in a wheelchair. The women’s off the Stalls has been slightly 

adapted. From the foyer bar, the men’s and women’s are up 8 steps 

with a further 2 steps down inside the entrance to each. 1 step 

down to non-adapted toilet accessed via St Martin’s Court (level 

access) – please ask staff to assist. 

Stalls bar 20 steps down from the main foyer, or 2 steps up from the 

Stalls (moveable seats). Further bars at Royal Circle and Balcony 

levels (no seats). Drinks can be taken to disabled customers. 

Leicester Square (next to theatre) 

Charing Cross (200m) 24, 29, 176 

MasterPark at Cambridge Circus (150m). 

NCP at Bedfordbury and Upper St Martin’s Lane. 

125

Young Vic The Cut, SE1 8LZ 

The Young Vic was built to last 5 years. 30 years later it is now 

being rebuilt, improving access and facilities for everyone when it 

reopens in 2006. 

Whilst the Young Vic's home is redeveloped the company will be 

on 'walkabout' – with their shows appearing all over London. 

You can keep in touch by calling 020 7928 6363 or visiting 

www.youngvic.org 

126

Information on Travel and Parking 

Taxis and Minicabs 

Many taxis and minicabs in London 

are accessible. Please call one of 

the 3 main companies with your 

requirements: 

Computercab 

020 7908 0207 (cash) 

020 7432 1432 (credit card) 

Dial-a-Cab 

020 7253 5000 (cash) 

020 7426 3420 (credit card) 

Radio Taxicabs 

020 7272 0272 (cash and credit 

card) 

Transport for London (TfL) 

Access and Mobility 

Windsor House 

42-50 Victoria Street 

London SW1H 0TL 

Tel 020 7222 1234 

Textphone 020 7918 3015 

Email travinfo@tfl.gov.uk 

www.tfl.gov.uk 

Detailed advice on London 

transport available 24 hours a day. 

Produce a number of free leaflets 

and maps with details of 

accessible stations and transport. 

National Rail Enquiries 

Tel 08457 48 49 50 

Textphone 0845 60 50 600 

www.nationalrail.co.uk 

Advice line on train services and 

timetables throughout the country. 

Can also put you in touch with 

individual train operators. 

MasterPark – Theatreland Parking 

Scheme 

50% off parking: to qualify, get your 

car park ticket stamped at the 

theatre and present it with your 

theatre ticket stub (dated the same 

day) and vehicle registration 

number to the cashier at the time 

of payment. Offer vaild at China 

Town, Leicester Square, Marble 

Arch & Park Lane, Pimlico, Soho 

(Poland Street), Trafalgar Square, 

Cavendish Square and Rochester 

Row Car Parks. Tariffs vary 

between car parks. Please note: at 

some of these car parks disabled 

bays can be reserved. For more 

information about the Theatreland 

parking scheme visit 

www.masterpark.org.uk, or 

Freephone 0800 243 348. 

127

Information on Travel and Parking 

NCP Car Parks 

21 Bryanstone Street 

London W1A 4NH 

Tel 020 7499 7050 

Fax 020 7290 6306 

www.ncp.co.uk or email 

customer.service@ncp.co.uk 

Multi-Storey car parks in London 

and the UK. Season tickets 

available. 

Parking in the West End is 

controlled by the following: 

CAMDEN 

Permit Administration 

PO Box 20219 

London NW1 9GL 

Tel 020 7974 4646 

Fax 020 7974 4604 

Email parking.solutions 

@camden.gov.uk 

WESTMINSTER 

The Disabled Persons' 

Parking Officer 

Street Parking Business Unit 

Westminster City Hall 

64 Victoria Street 

London SW1E 6QP 

Tel 020 7641 2960 

Fax 020 7641 1730 

Email parking@ 

westminster.gov.uk 

128 

Free map of blue badge parking 

bays throughout London available 

from: 

The Department for Transport, 

Local Government and the Regions 

Mobility and Inclusion Unit 

Zone 1/18 

Great Minster House 

76 Marsham Street 

London SW1P 4DR 

Tel 020 7944 2914 

Email blue.badge@dft.gsi.gov.uk 

Congestion Charge 

A £5 congestion charge operates 

in central London between 7am 

and 6.30pm Monday to Friday 

where many West End theatres 

reside. Blue badge holders are 

exempt of the charge if they 

register their details. To register or 

for further information visit 

www.cclondon.com 

Tel 0845 900 1234, 

Minicom 020 7649 9123, 

Fax 020 7649 9121.

Useful Contacts and Information 

Access Project 

www.accessinlondon.org 

39 Bradley Gardens 

West Ealing W13 8HE 

Produces Access in London 

(Bloomsbury £9.99), a guidebook 

covering access to places of 

interest, as well as a Good Loo 

listing and map. The guide is also 

available free of charge direct 

from the Access Project, though 

they do ask for a contribution. 

Covers mobility issues only. 

The ADAPT Trust 

Wellpark 

120 Sydney Street 

Glasgow G31 1JF 

Tel 0141 556 2233 

Fax 0141 556 7799 

Email adapt.trust@virgin.net 

Operates throughout the UK. Its 

goal is to improve access by 

advising and assisting arts and 

heritage venues to create effective 

access for everyone. 

Britain & London Visitor Centre 

1 Regent Street 

London SW1Y 4XT 

Tourist information centre. 

Artsline www.artsline.org.uk 

54 Chalton Street 

London NW1 1HS 

Tel/Minicom 020 7388 2227 

Fax 020 7383 2653 

Email access@artsline.org.uk 

Information and advice service for 

disabled people on access to a 

variety of entertainment and art 

venues in London. Artsline also 

lobbies and campaigns for access, 

follows up complaints about 

venues on behalf of its users, 

advises venues on access issues 

and provides access guides on 

London's cinemas, fringe theatres, 

museums, galleries, tourist 

attractions and places of worship. 

The Confederation of Passenger 

Transport (CPT) 

Tel 020 7240 3131 

Fax 020 7240 6565 

Advice on coach parking in 

London, including arrangements 

for picking up and setting down at 

theatres. 

129


Disability Rights Commission 

DRC Helpline 

FREEPOST MID02164 

Stratford upon Avon 

CV37 9BR 

Tel 08457 622 633 

Textphone 08457 622 644 

Fax 08457 778 878 

Promotes equality of opportunity for 

disabled people. 

London Theatre Guide 

www.officiallondontheatre.co.uk 

The Society of London Theatre 

32 Rose Street 

London WC2E 9ET 

Tel 020 7557 6700 

Fax 020 7557 6799 

Fortnightly listing of all West End 

shows including starting time and 

approximate running time, prices 

and a map of Theatreland. Available 

free from theatres, tourist 

information centres, libraries and 

arts centres, also at 

www.officiallondontheatre.co.uk. 

The Website has an online 

news service. 

MENCAP www.mencap.org.uk 

123 Golden Lane 

London EC1Y 0RT 

Tel 020 7454 0454 

Fax 020 7696 5540 

Helpline Tel 0808 808 1111 

Fax 020 7608 3254 

Minicom 0808 808 8181 

Email information@mencap.org.uk 

Provides support and services to 

people with a learning disability and 

their families and carers. 

Radar 

www.radar.org.uk 

12 City Forum 

250 City Road, 

London EC1V 8AF 

Tel 020 7250 3222 

Fax 020 7250 0212 

Minicom 020 7250 4119 

Email radar@radar.org.uk 

Disability campaigning and advisory 

body on access and social 

inclusion. Provides NKS (National 

Key Scheme) keys for about 50% of 

adapted WCs. 

130


Royal National Institute of the Blind 

www.rnib.org.uk 

105 Judd Street 

London WC1H 9NE 

Tel 020 7388 1266 

Fax 020 7388 2034 

UK's leading charity offering 

information, support and advice to 

people with sight problems. 

RNID 

for deaf and hard of hearing people 

www.rnid.org.uk 

19 - 23 Featherstone Street, 

London EC1Y 8SL 

Information line 0808 808 0123 

Textphone 0808 808 9000 

Fax 020 7296 8199 

Email informationline@rnid.org.uk 

Largest voluntary organisation in 

the UK concerned with all aspects 

of deafness. 

Shape www.shapearts.org.uk 

LVS Resource Centre 

356 Holloway Road 

London N7 6PA 

Tel 020 7619 6160 

Minicom 020 7619 6161 

Fax 020 7619 6162 

Email info@shapearts.org.uk 

Shape Ticket Scheme enables 

disabled and/or elderly people to 

visit arts events in accessible 

venues at reduced prices. 

Membership, including a monthly 

newsletter, is open to groups and 

individuals for a small annual fee. A 

newsletter is available in print and 

on cassette. Shape can also 

arrange transport and escorts. 

SPIT – Signed Performances in 

Theatre www.spit.org.uk 

1 Stobart Avenue, 

Manchester M25 0AJ 

Tel/Fax 0161 - 773 1715 

Email sarah@spit.org.uk 

Listings of Sign Language 

Interpreted performances in 

theatre. 

131


Stagetext www.stagetext.co.uk 

York House 

Empire Way 

Wembley HA9 0PA 

Tel 020 8903 5566 

Textphone 020 8903 5566 

Fax 020 8903 8647 

Email enquiries@stagetext.co.uk 

STAGETEXT provides captioning for 

theatres and other venues to 

provide access to live 

performances for people with 

hearing loss. 

Tripscope www.tripscope.org.uk 

The Vassall Centre, Gill Avenue, 

Bristol BS16 2QQ 

Tel/textphone 0845 758 5641 

Fax 0117 939 7736 

Email enquires@tripscope.org.uk 

Information and help with planning 

and organising transport for elderly 

or disabled people in the UK and 

from abroad. 

Typetalk 

RNID Typetalk is an operator based 

relay service run by RNID and paid 

for by BT. Over 300 operators help 

textphone users to communicate 

with people using ordinary voice 

phones. An operator will 

automatically join the call and 

translate what is being said. For 

further information on Typetalk, how 

to join for free and how to obtain a 

textphone, please e-mail: 

helpline@rnid-typetalk.org.uk, call 

0800 500 888 (textphone), 0800 7311 

888 (voice) 

VocalEyes 

First Floor 

54 Commercial Street 

London 

E1 6LT 

Tel 020 7375 1043 

Email enquiries@vocaleyes.co.uk 

www.vocaleyes.co.uk 

Provides audio description and 

audio information for a range of 

productions. 

Adapted toilets in the West End 

Charing Cross BR Station, 

Leicester Square 

Covent Garden 

Russell Square, Southampton 

Row/Bernard Street. 

For full map of adapted Toilets in 

central London see Access Project, 

page 129. 

132

Copyright © 2004 


All rights reserved. 5th edition 2004 

ISBN 09519156 22 

Designed by Splash of Paint. www.splashofpaint.com 

Printed in the UK


32 Rose Street 

London WC2E 9ET 

Tel: 020 7557 6700 

Fax: 020 7557 6788 

Email: enquiries@solttma.co.uk 

www.theatre-access.co.uk 

ISBN 0 9519156 22

Access Guide to London's Theatres

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