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Designing a persistent online strategy game - Department of ...

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30 Chapter 4. Models & methods for evaluating <strong>game</strong>s<br />

Figure 4.1: The procedure to separate fun and usability problems. Adapted from Barendregt<br />

et al. [2].<br />

2. Was it meant to be difficult? If yes it is a fun problem, if no a usability<br />

problem.<br />

3. Can taking over the device (mouse, <strong>game</strong>pad etc.) solve the problem?<br />

If yes it is a motor skill problem that can either be a fun or a usability problem,<br />

go to 4. If no it is a fun problem, for example that the <strong>game</strong> is too scary and the<br />

player does not want to continue.<br />

4. Was it meant to be difficult? If yes it is a fun problem because the <strong>game</strong> is<br />

too hard, if no it is a usability problem.<br />

4.3 Differences between productivity s<strong>of</strong>tware and video<br />

<strong>game</strong>s<br />

Usability methods were designed for productivity s<strong>of</strong>tware, but <strong>game</strong>s are not productive<br />

in themselves. It is important, when choosing methods for evaluating <strong>game</strong>s, to<br />

understand how they differ from other types <strong>of</strong> s<strong>of</strong>tware. Knowing the differences can<br />

also help in designing new methods for evaluation. Pagulayan et al. [48] have identified<br />

several differences between video <strong>game</strong>s and productivity s<strong>of</strong>tware that will be presented<br />

below.<br />

Productivity s<strong>of</strong>tware is used as a tool to accomplish a task. The only thing that<br />

separates it from a hammer is the domain and the purpose for usage. Games, on the<br />

other hand, should be fun; they have no other purpose than entertainment. They are<br />

more like movies or books in that sense. Games should also stimulate thoughts and<br />

emotions. Other types <strong>of</strong> s<strong>of</strong>tware also require thinking, but that is not the purpose.<br />

Games define their own goals. Other types <strong>of</strong> s<strong>of</strong>tware are used to achieve external goals.<br />

Some applications have easily defined goals, like an <strong>online</strong> store. Other types <strong>of</strong> s<strong>of</strong>tware<br />

can have more complex and variable goals, like a spreadsheet program. The challenge

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