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May 22, 29, 2013 - Consultant Presentation to ... - Town of Innisfil

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O.P.P. Costing<br />

Proposal<br />

Levack Management Consulting Inc. 1


Introduction <strong>of</strong> <strong>Consultant</strong>s<br />

Mandate <strong>of</strong> Report<br />

Research<br />

Services Comparisons<br />

Organization Comparisons<br />

‘Apples <strong>to</strong> Apples’ Comparisons<br />

Questions<br />

Levack Management Consulting Inc. 2


Joe Levack <strong>of</strong>fers over twenty years <strong>of</strong><br />

management experience in the public and private<br />

sec<strong>to</strong>rs, seven years’ service on the Amherstburg<br />

Police Services Board and four years as a<br />

management consultant with clients in the<br />

municipal, police, utility, agriculture, hi-tech and<br />

construction sec<strong>to</strong>rs.<br />

Levack Management Consulting Inc. 3


Roger Hollingworth <strong>of</strong>fers forty years <strong>of</strong> progressive<br />

and diversified policing experience initially with the<br />

<strong>Town</strong> <strong>of</strong> Pres<strong>to</strong>n Police Force, then the Waterloo<br />

Regional Police Service attaining the rank <strong>of</strong> Deputy<br />

Chief. He also served as Assistant Deputy Minister<br />

<strong>of</strong> the Policing Services Division for the Ministry <strong>of</strong><br />

the Solici<strong>to</strong>r General for three years. From 2006<br />

through 2010 he served as the Chief <strong>of</strong> Police for<br />

the <strong>Town</strong> <strong>of</strong> Amherstburg.<br />

Levack Management Consulting Inc. 4


The two communities (<strong>Innisfil</strong> and Bradford West<br />

Gwillimbury) are undertaking an OPP costing<br />

exercise and have requested an independent<br />

review and analysis <strong>of</strong> the ‘joint stand alone’ OPP<br />

proposal against the current South Simcoe Police<br />

Service as an ‘an apples <strong>to</strong> apples’ comparison.<br />

Levack Management Consulting Inc. 5


Legislation<br />

Documents<br />

Interviews<br />

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Apples <strong>to</strong> Apples<br />

Services<br />

Organization<br />

Report Card<br />

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Auxiliary Police Unit<br />

SSPS has a 30 person Auxiliary Unit<br />

OPP have Auxiliary Units but have a Provincial<br />

Cap<br />

Local Commander must obtain allotment from<br />

other OPP locations <strong>to</strong> increase complement<br />

Advantage <strong>to</strong> SSPS<br />

Levack Management Consulting Inc. 8


Breath Analysis<br />

SSPS and OPP Officers maintain the same<br />

qualifications<br />

Comparable no material difference<br />

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Canine<br />

SSPS has 2 canine units living within communities<br />

OPP canine cover larger districts which would<br />

usually mean a longer response time on average<br />

Faster response and number <strong>of</strong> available canine<br />

should equate in<strong>to</strong> more successful canine calls<br />

for communities<br />

Advantage <strong>to</strong> SSPS<br />

Levack Management Consulting Inc. 10


Collision/Reconstruction<br />

SSPS currently has several <strong>of</strong>ficers at<br />

various levels <strong>of</strong> reconstructionist abilities<br />

including a few at the highest level.<br />

OPP operates on a tiered response with the<br />

lower levels being handled locally but the<br />

highest levels are deployed Provincially.<br />

Levack Management Consulting Inc. 11


Collision/Reconstruction (cont’d)<br />

SSPS's ability <strong>to</strong> handle all levels <strong>of</strong><br />

reconstruction locally is <strong>of</strong>fset by the fact the<br />

OPP do not charge the Municipality for the<br />

higher level <strong>of</strong> accident reconstruction service<br />

when called upon.<br />

Comparable no material differences<br />

Levack Management Consulting Inc. 12


Communication Centre<br />

Local communications centre with local staff<br />

and knowledge<br />

Serving one Police Service vs. serving a very<br />

large area, with numerous different <strong>to</strong>wns/OPP<br />

jurisdictions and large staff numbers<br />

Advantage <strong>to</strong> SSPS<br />

Levack Management Consulting Inc. 13


Community/School Services<br />

Difficult comparison different staffing models<br />

(Special Constables vs. Constables etc.)<br />

OPP proposes 4 Constables <strong>to</strong> SSPS’s 1<br />

Constable and 3 Special Constables<br />

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Community/School Services (cont’d)<br />

SSPS staff are dedicated (but less qualified)<br />

whereas OPP <strong>of</strong>ficers can get pulled <strong>to</strong> answer<br />

calls for service.<br />

Advantage <strong>to</strong> OPP<br />

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Court Security<br />

Staffing complements are essentially the same.<br />

Comparable no material differences<br />

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Crime Analysis<br />

Normal function <strong>of</strong> any investigation division<br />

Comparable no material differences<br />

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Crime Prevention<br />

Both Services support crime prevention<br />

programs<br />

OPP would continue with current initiatives<br />

Comparable no material differences<br />

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Criminal Intelligence<br />

SSPS is a level 1 member <strong>of</strong> CISO (Criminal<br />

Intelligence Service <strong>of</strong> Ontario) and has 1 full<br />

time member <strong>of</strong> operating body and D/C is<br />

involved in governing body<br />

The SSPS model serves just their communities<br />

with less chance <strong>of</strong> having <strong>to</strong> compete with other<br />

OPP sections and <strong>to</strong>wns.<br />

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Criminal Intelligence (cont’d)<br />

OPP model drives intelligence gathering and<br />

projects <strong>to</strong> specialized units and <strong>to</strong> higher levels<br />

in organization<br />

Advantage <strong>to</strong> SSPS<br />

Levack Management Consulting Inc. 20


Criminal Investigations<br />

OPP model calls for <strong>to</strong>tal <strong>of</strong> 11 FTE’s in crime<br />

and street crime unit. (1 Sgt – Provincial<br />

Responsibility)<br />

SSPS currently operate with 9 FTE’s in like<br />

branches<br />

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Criminal Investigations (cont’d)<br />

Based on staff numbers should be higher level<br />

<strong>of</strong> service<br />

Advantage <strong>to</strong> OPP<br />

Levack Management Consulting Inc. <strong>22</strong>


Emergency Response<br />

OPP teams are called in from a wider area and<br />

there is no guarantee there will be any ERT<br />

members stationed in the community<br />

SSPS’s full containment team (12) mitigates<br />

OPP by faster response capabilities which is<br />

safer for local <strong>of</strong>ficers<br />

Levack Management Consulting Inc. 23


Emergency Response (cont’d)<br />

OPP’s higher level <strong>of</strong> response is still available<br />

<strong>to</strong> SSPS so they currently have best <strong>of</strong> both<br />

worlds!<br />

Advantage <strong>to</strong> SSPS<br />

Levack Management Consulting Inc. 24


Identification (SOCO)<br />

SSPS has 2 full time identification <strong>of</strong>ficers and 8<br />

SOCO’s.<br />

OPP will maintain SOCO’s but identification<br />

services are deployed regionally.<br />

Advantage <strong>to</strong> SSPS<br />

Levack Management Consulting Inc. 25


Major Crime Investigations<br />

OPP have a Province wide mandate in this field<br />

and clearly have the trained staff and experience<br />

SSPS does have access through shared<br />

agreements<br />

Levack Management Consulting Inc. 26


Major Crime Investigations (cont’d)<br />

OPP Commander would have quicker and<br />

easier access<br />

Advantage <strong>to</strong> OPP<br />

Levack Management Consulting Inc. 27


Public Order Unit<br />

OPP are owners <strong>of</strong> the unit.<br />

SSPS has access but process <strong>to</strong> obtain the<br />

service is easier for an OPP Commander<br />

Advantage <strong>to</strong> OPP<br />

Levack Management Consulting Inc. 28


Traffic Enforcement<br />

SSPS have 5 Constables assigned <strong>to</strong><br />

traffic/marine plus 1 part time Special Constable<br />

OPP propose 4 Constables for traffic/marine<br />

Levack Management Consulting Inc. <strong>29</strong>


Traffic Enforcement (cont’d)<br />

SSPS should provide a higher level <strong>of</strong> service in<br />

these areas based on staff alone<br />

Advantage <strong>to</strong> SSPS<br />

Levack Management Consulting Inc. 30


Underwater Recovery<br />

OPP are owners <strong>of</strong> the unit<br />

Again SSPS has access but an OPP<br />

Commander would have quicker and more<br />

direct access.<br />

Advantage <strong>to</strong> OPP<br />

Levack Management Consulting Inc. 31


Uniform Patrol<br />

SSPS has 2 Sergeants and 10 Constables<br />

dedicated <strong>to</strong> general patrol duties for each <strong>of</strong> 4<br />

pla<strong>to</strong>ons<br />

The OPP model calls for 1 Sergeant and 11<br />

Constables which amounts <strong>to</strong> the same FTE’s<br />

just less supervision<br />

Levack Management Consulting Inc. 32


Uniform Patrol (cont’d)<br />

The difference is not crucial <strong>to</strong> the success <strong>of</strong><br />

this important function in our opinion, thus the<br />

comparable rating<br />

Comparable.<br />

Levack Management Consulting Inc. 33


Victim Assistance<br />

SSPS supplies <strong>of</strong>fice <strong>to</strong> Executive Direc<strong>to</strong>r <strong>of</strong><br />

VCARS<br />

(Victims Crisis Assistance and Referral Service)<br />

SSPS member sits on VCARS Board as Vice<br />

Chair<br />

Levack Management Consulting Inc. 34


Victim Assistance (cont’d)<br />

OPP have said all relationships and working<br />

arrangements such as above would continue<br />

under an OPP Contract<br />

Comparable no material differences.<br />

Levack Management Consulting Inc. 35


Waterways Policing<br />

SSPS has 5 Constables and 1 part time Special<br />

Constable assigned <strong>to</strong> traffic/marine<br />

OPP propose 4 Constables <strong>to</strong> traffic/marine<br />

SSPS has defined committed hours <strong>to</strong> marine<br />

policing<br />

Levack Management Consulting Inc. 36


Waterways Policing (cont’d)<br />

OPP unable <strong>to</strong> define marine commitment,<br />

would be developed by Commander and Board<br />

after contract.<br />

Advantage <strong>to</strong> SSPS<br />

Levack Management Consulting Inc. 37


Accountability/Responsiveness<br />

<br />

Contract situation more <strong>of</strong> a cooperative<br />

relationship<br />

OPP Provincial Policy takes precedence over<br />

local priorities<br />

SSPS Board can direct a Chief under PSA<br />

Levack Management Consulting Inc. 38


Accountability/Responsiveness (Cont’d)<br />

Local Policies can be developed by the SSPS<br />

Board<br />

Advantage <strong>to</strong> SSPS<br />

Levack Management Consulting Inc. 39


Annual Report<br />

Chief must prepare an annual report for Board<br />

and Council<br />

OPP Commander prepares similar annual report<br />

for the Board under section 10 <strong>of</strong> PSA<br />

Levack Management Consulting Inc. 40


Annual Report (Cont’d)<br />

Sample OPP reports are very similar <strong>to</strong><br />

Municipal Annual Reports<br />

Comparable no material differences.<br />

Levack Management Consulting Inc. 41


Business Planning<br />

Under both a Municipal Police Service and OPP<br />

contract 3 year business plans are developed<br />

Comparable no material differences.<br />

Levack Management Consulting Inc. 42


Disclosure Section 49 PSA (Secondary<br />

Employment)<br />

Both a Chief and an OPP Commander are<br />

responsible for keeping the Board informed as<br />

<strong>to</strong> secondary employment requests<br />

Comparable no material differences.<br />

Levack Management Consulting Inc. 43


Economies <strong>of</strong> Scale<br />

Obvious advantage <strong>to</strong> an organization size <strong>of</strong><br />

OPP<br />

Most evident in costing on civilian side <strong>of</strong> the<br />

proposal<br />

Advantage <strong>to</strong> the OPP<br />

Levack Management Consulting Inc. 44


HR Management Costs<br />

OPP picks up the HR issues and costs (on a go<br />

forward basis) associated with any staff that<br />

become OPP employees<br />

Advantage <strong>to</strong> the OPP<br />

Levack Management Consulting Inc. 45


Moni<strong>to</strong>r Complaints Process<br />

Both the Chief and OPP Commander are<br />

responsible for reporting <strong>to</strong> the Board regularly<br />

on any public complaints and their outcomes.<br />

Comparable no material differences<br />

Levack Management Consulting Inc. 46


Response Times<br />

SSPS has excellent documented response<br />

times <strong>to</strong> calls for service<br />

OPP do not report response times and operate<br />

on a tiered response system<br />

Advantage <strong>to</strong> SSPS<br />

Levack Management Consulting Inc. 47


Selection <strong>of</strong> Commander/Chief<br />

More input by Board who hires and fires a Chief<br />

Board has some input in Commander selection<br />

but usually from an <strong>of</strong>fering <strong>of</strong> OPP selected<br />

candidates<br />

Advantage <strong>to</strong> SSPS<br />

Levack Management Consulting Inc. 48


Operations SSPS OPP<br />

Auxiliary +<br />

Breath Analysis<br />

Canine +<br />

Collision/Reconstruction<br />

Communications Centre +<br />

Community/School Services +<br />

Court Security<br />

Crime Analysis<br />

Crime Prevention<br />

Criminal Intelligence +<br />

Levack Management Consulting Inc.<br />

49


Operations SSPS OPP<br />

Criminal Investigations +<br />

Emergency Response +<br />

Identification (SOCO) +<br />

Major Crime Investigations +<br />

Public Order Unit +<br />

Traffic Enforcement +<br />

Underwater Recovery +<br />

Uniform Patrol<br />

Victim Assistance<br />

Waterways Policing +<br />

Levack Management Consulting Inc.<br />

50


Organization SSPS OPP<br />

Accountability +<br />

Annual Report<br />

Business Planning<br />

Disclosures (sec. 49)<br />

Economies <strong>of</strong> Scale +<br />

HR Management Costs +<br />

Moni<strong>to</strong>r Complaints<br />

Response Times +<br />

Selection <strong>of</strong><br />

+<br />

Commander/Chief<br />

Levack Management Consulting Inc.<br />

51


Organization SSPS OPP Difference<br />

Chief 1 0 1<br />

Deputy Chief 1 0 1<br />

Inspec<strong>to</strong>r 1 1 0<br />

Staff Sergeants 3 2 1<br />

Sergeants 10 8 2<br />

Constables 60 62 -2<br />

Civilians 36 11 25<br />

Part-time 8 4 4<br />

Remote - support ?? ??<br />

Levack Management Consulting Inc.<br />

52


1. Unaccounted for services (OPP)<br />

2. 2014 OPP salary increase<br />

3. 6 other issues referred <strong>to</strong> Transition Team<br />

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OPP Costs not in Cost Recovery Formula<br />

CPIC Opera<strong>to</strong>rs<br />

Fleet Supply & Weapons Services Bureau<br />

Pr<strong>of</strong>essional Standards Bureau<br />

Corporate Communications<br />

Business & Financial Services Bureau<br />

Operational Policy & Strategic Planning Bureau<br />

Communications Centres’ Supervisory Staff<br />

Levack Management Consulting Inc. 54


OPP Costs not in Cost Recovery Formula<br />

Communications Centres’ Supervisory Staff<br />

First 14 Communication Opera<strong>to</strong>rs per<br />

Centre<br />

Career Development Bureau<br />

Civilian Identification Staff in Field<br />

GHQ Staff<br />

Post-Retirement Benefits (for life)<br />

Levack Management Consulting Inc. 55


OPP Costs not in Cost Recovery Formula<br />

The OPP could not provide an estimate <strong>of</strong><br />

the per <strong>of</strong>ficer costs <strong>of</strong> these items.<br />

Levack Management Consulting Inc. 56


Expected 8.81% pay increase in 2014<br />

December 31, <strong>2013</strong> 1 st Class Constable<br />

rate - $83,483<br />

Expected 2014 rate - $90,837 (Barrie)<br />

85% <strong>of</strong> costs are salary and benefits<br />

Levack Management Consulting Inc. 57


We have also completed a five year analysis<br />

<strong>of</strong> the financial implications <strong>of</strong> this decision.<br />

We have supplied that analysis <strong>to</strong> your<br />

Administration Team and have been advised<br />

that they will be taking the lead in presenting<br />

the results <strong>of</strong> their analysis <strong>to</strong> Council.<br />

Levack Management Consulting Inc. 58


The costs associated with transitioning from<br />

the SSPS <strong>to</strong> the OPP in relation <strong>to</strong> building<br />

retro-fit costs and human resource related<br />

costs will be addressed separately by your<br />

transition team.<br />

Levack Management Consulting Inc. 59


Levack Management Consulting Inc. 60

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