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Annual Report 2013 - Mainfreight

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As tough as this year has<br />

been, there is no growth<br />

without pain. We are one<br />

step closer to becoming a<br />

100-year company.<br />

In summary<br />

By our own standards and past performance<br />

we are disappointed with this year’s result.<br />

Nevertheless we continue to achieve much<br />

in our efforts to grow this business to be<br />

globally capable and to offer our customers<br />

the best possible levels of high quality<br />

supply chain logistics services.<br />

In terms of performance we are very<br />

focused on improving our levels of sales<br />

penetration across the network, particularly<br />

in our strong growth areas of Asia, USA and<br />

Europe.<br />

In Australia, as our market share grows, we<br />

will be vigilant in developing our levels of<br />

service and selective in the freight profile we<br />

attract to our Domestic distribution business.<br />

Europe continues its re-build process, and<br />

as we develop the <strong>Mainfreight</strong> culture and<br />

disciplines there we are confident of a<br />

higher level of financial contribution.<br />

Our vision remains focused on the long-term<br />

success of <strong>Mainfreight</strong> growing its global<br />

logistics business, and developing products<br />

and services to support our customers<br />

everywhere they need us.<br />

We have many of the best people, who<br />

are passionate and take pride in achieving<br />

success for ourselves and our customers.<br />

This is our 100-year journey, and as tough<br />

as this year has been, we look forward to<br />

the opportunities ahead of us for improved<br />

performance and a better and bigger<br />

business in the future.<br />

Come with us; it’s a helluva ride.<br />

Don<br />

Group Managing Director's <strong>Report</strong><br />

23

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