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Management Reports Issued (continued) - Office of Inspector ...

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April 1, 2012 – September 30, 2012<br />

Semiannual Report to the Congress<br />

operators to submit passenger data and receive<br />

boarding pass instructions are timely and effective.<br />

We also reviewed how the program’s screening<br />

processes are tested for accuracy, prioritization, and<br />

timeliness, as well as how it is protecting personally<br />

identifiable and sensitive watch list information.<br />

Government and private sector partners recognize<br />

the Secure Flight program’s value, as it has<br />

provided more consistent passenger prescreening.<br />

The program has a defined system and processes<br />

to conduct watch list matching. To ensure that<br />

aircraft operators follow established procedures,<br />

Secure Flight monitors records and uses its<br />

discretion to forward issues for compliance investigation.<br />

Once Secure Flight assumed advanced<br />

passenger prescreening from aircraft operators,<br />

program focus shifted toward addressing emerging<br />

threats through multiple initiatives.<br />

We made four recommendations to identify and<br />

eliminate system overrides, prioritize passenger<br />

data, standardize compliance, and improve<br />

communication and collaboration with partners.<br />

TSA concurred with Recommendations 1 and 3<br />

and did not concur with Recommendations 2 and<br />

4. All report recommendations are open.<br />

(OIG-12-94, July 2012, ISP)<br />

http://www.oig.dhs.gov/assets/Mgmt/2012/<br />

OIGr_12-94_ Jul12.pdf<br />

Review <strong>of</strong> Allegations <strong>of</strong> Misconduct and<br />

Mismanagement Within TSA’s Offce <strong>of</strong> Global<br />

Strategies<br />

On May 18, 2011, the TSA Administrator<br />

received a letter from an anonymous author<br />

who made several allegations <strong>of</strong> misconduct and<br />

mismanagement within TSA’s Offce <strong>of</strong> Global<br />

Strategies (OGS). The allegations fell into three<br />

broad categories: security concerns, waste and<br />

ineffciency, and workplace issues. We were unable<br />

to substantiate most <strong>of</strong> the author’s allegations.<br />

Instead, we determined that OGS has taken<br />

corrective actions on assessments conducted in<br />

Haiti, is methodical in determining where to<br />

deploy its representatives around the world, and<br />

did not circumvent the hiring process or take<br />

improper actions to select two regional directors.<br />

OGS’s Capacity Development Branch has spent<br />

thousands <strong>of</strong> dollars on its training programs,<br />

but the allegation that its programs provide little<br />

more than basic screener training is inaccurate.<br />

However, we did confirm that TSA did not issue a<br />

timely Emergency Amendment for Haiti following<br />

the 2010 earthquake, and has not evaluated all<br />

preclearance airports as required. Our recommendations<br />

include establishing and implementing<br />

timeframes for issuing Emergency Amendments,<br />

including deadlines for TSA <strong>of</strong>fces involved in<br />

reviewing and providing comments on them; and<br />

requiring rescreening for all passengers arriving at<br />

U.S. ports <strong>of</strong> entry from preclearance airports that<br />

fail to achieve comparable status.<br />

(OIG-12-96, July 2012, ISP)<br />

http://www.oig.dhs.gov/assets/Mgmt/2012/<br />

OIGr_12-96_ Jul12.pdf<br />

Circumstances Surrounding the Issuance<br />

<strong>of</strong> a Security Clearance and Suitability<br />

Determination to a General Manager at TSA’s<br />

Legacy Transportation Threat Assessment and<br />

Credentialing Offce<br />

Congressman Bennie Thompson requested that<br />

we assess the quality, fairness, and impartiality<br />

<strong>of</strong> the clearance and suitability system at the<br />

TSA Transportation Threat Assessment and<br />

Credentialing (TTAC) Offce, and that we<br />

examine the circumstances surrounding the<br />

issuance <strong>of</strong> a security clearance and suitability<br />

determination to a general manager <strong>of</strong> the TTAC<br />

Offce. The <strong>of</strong>fce plays an active role in determinations<br />

affecting whether individuals engaged in or<br />

with access to various aspects <strong>of</strong> the U.S. transportation<br />

system pose a threat to transportation or<br />

national security.<br />

We reviewed TSA Personnel Security to<br />

determine whether TSA complied with Federal<br />

guidance during the personnel security process<br />

for a legacy TSA TTAC general manager. We<br />

also reviewed TSA’s Offce <strong>of</strong> Human Capital and<br />

legacy TTAC Offce to determine whether TSA<br />

adhered to standard Federal internal controls in<br />

the hiring and supervision <strong>of</strong> general managers in<br />

TTAC.<br />

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