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Personal Information Protection Act - Office of the Information and ...

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A G u i d e f o r B u s i n e s s e s a n d O r g a n i z a t i o n s o n t h e P e r s o n a l I n f o r m a t i o n P r o t e c t i o n A c t<br />

SAMPLE OF AN INFORMATION COLLECTION NOTICE<br />

Use <strong>the</strong> following sample wording, if applicable:<br />

When you first become a customer <strong>of</strong> XYZ Company, or when you apply for more products <strong>and</strong> services from us,<br />

we will collect your name, address <strong>and</strong> telephone number (or o<strong>the</strong>r necessary personal information) <strong>and</strong> use it to:<br />

▲ confirm your identity <strong>and</strong> credit history;<br />

▲ open an account with us;<br />

▲ establish your eligibility for special <strong>of</strong>fers or discounts; <strong>and</strong><br />

▲ provide ongoing service.<br />

We may disclose your personal information:<br />

▲ to a person who we are satisfied is requesting <strong>the</strong> information on your behalf;<br />

▲ to o<strong>the</strong>r business units <strong>of</strong> XYZ Company to help serve you better;<br />

▲ to a credit reporting agency;<br />

▲ when permitted or required by law; or<br />

▲ to a public authority if, in our reasonable judgment, <strong>the</strong>re appears to be an imminent danger which could be<br />

avoided by disclosing <strong>the</strong> information.<br />

If you have any questions about <strong>the</strong> collection <strong>of</strong> your personal information,<br />

call ________ (give name) at ________ (give phone number) from ________ (give business hours).<br />

Collecting information from ano<strong>the</strong>r organization<br />

An individual can consent to your organization collecting his or her personal information from<br />

ano<strong>the</strong>r organization. You must be able to show that you received consent. You must satisfy <strong>the</strong><br />

disclosing organization that <strong>the</strong> consent follows <strong>the</strong> rules in <strong>the</strong> <strong>Act</strong>, as in <strong>the</strong> following example.<br />

Example<br />

Jim wants to move to a new apartment. He can give <strong>the</strong> prospective l<strong>and</strong>lord permission to contact his current<br />

l<strong>and</strong>lord to obtain a reference. The current l<strong>and</strong>lord needs to know that Jim consented to <strong>the</strong> reference before<br />

disclosing <strong>the</strong> information.<br />

26<br />

Service Alberta <strong>and</strong> <strong>the</strong> <strong>Office</strong> <strong>of</strong> <strong>the</strong> <strong>Information</strong> <strong>and</strong> Privacy Commissioner

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