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Oklahoma Child Support Service Payment Options

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<strong>Oklahoma</strong> <strong>Child</strong><br />

<strong>Support</strong> <strong>Service</strong>s<br />

<strong>Payment</strong> <strong>Options</strong>


Web Pay - Available for<br />

employers and noncustodial<br />

parents<br />

• https://ok.smartchildsupport.com/<br />

• May use either a bank account<br />

or a debit/credit card<br />

• No fee (payor’s bank may charge<br />

for the service, but OCSS<br />

does not)<br />

• May choose either one time<br />

payments or reoccurring<br />

payments<br />

• <strong>Payment</strong> will apply to the child<br />

support case the following<br />

business day<br />

• Business day cut off time is<br />

11:59 p.m. CST<br />

EFT - Available for employers<br />

• Most beneficial for companies<br />

with multiple employees paying<br />

child support<br />

• No fee (payor’s bank may charge<br />

for the service, but OCSS<br />

does not)<br />

• Specific banking and format<br />

information is required<br />

• Employers should contact the<br />

OCSS Employer <strong>Service</strong>s Center<br />

at 1-866-553-2368 to inquire<br />

about setting up EFT payments<br />

• An instructional packet will<br />

be provided to assist with<br />

the setup process


• <strong>Payment</strong> will apply to the child<br />

support case the following<br />

business day<br />

• Business day cut off time is<br />

11:59 p.m. CST<br />

Regular <strong>Payment</strong>s - Personal<br />

or business checks, money<br />

orders and cashier’s checks<br />

can be mailed to:<br />

• Noncustodial Parents<br />

<strong>Oklahoma</strong> Centralized<br />

<strong>Support</strong> Registry<br />

PO Box 268849<br />

<strong>Oklahoma</strong> City, OK<br />

73126-8849<br />

• Employers<br />

<strong>Oklahoma</strong> Centralized<br />

<strong>Support</strong> Registry<br />

PO Box 268809<br />

<strong>Oklahoma</strong> City, OK<br />

73126-8809<br />

• <strong>Payment</strong> will apply to the<br />

child support case on the date<br />

it is deposited


US <strong>Payment</strong>s kiosks -<br />

Over 150 kiosks statewide<br />

• Find nearby kiosks by zip code:<br />

https://www.uspayments.com/<br />

paysitekiosks.html<br />

• Cash only<br />

• $2 service charge per<br />

transaction by US <strong>Payment</strong>s<br />

• Kiosks only accept paper money<br />

and does not make change<br />

• <strong>Payment</strong>s will apply to the child<br />

support case within two<br />

business days<br />

• Business day cut off time is<br />

1 p.m. CST<br />

Electronic Wires -<br />

International payments only<br />

• Limited to payments made from<br />

outside the United States<br />

• Must be in US Dollars<br />

• Must notify Customer <strong>Service</strong> at<br />

1-800-522-2922 for details to<br />

begin claim process<br />

• <strong>Payment</strong>s become available for<br />

logging within 7-10 business<br />

days of receipt


Contact information:<br />

Customer <strong>Service</strong> 1-800-522-2922<br />

OKC Metro: 405-522-2273<br />

Tulsa Metro: 918-295-3500<br />

Relay <strong>Oklahoma</strong> TTY<br />

711 or 1-800-722-0353<br />

Visit www.okdhs.org and<br />

click <strong>Child</strong> <strong>Support</strong> <strong>Service</strong>s<br />

under Programs and <strong>Service</strong>s.


OKDHS Pub. No. 11-47 Revised 1/2013<br />

This publication is authorized by <strong>Oklahoma</strong> Department of Human<br />

<strong>Service</strong>s Director Ed Lake and printed by OKDHS in accordance with<br />

state and federal regulations at a cost of $504.40 for 5,044 copies.<br />

Copies have been deposited with the Publications Clearinghouse of<br />

the <strong>Oklahoma</strong> Department of Libraries. OKDHS offices may request<br />

copies on ADM-9 (23AM009E) electronic supply orders. Members<br />

of the public may obtain copies by calling 1-877-283-4113 (toll<br />

free), by faxing an order to (405) 962-1741, or by downloading a<br />

copy at www.okdhs.org/library.

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