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toll operations.pdf - Parsons Brinckerhoff

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I-77 HOV to HOT Lanes Conversion Feasibility Study<br />

Charlotte, North Carolina, U.S.<br />

This project involved assessing the feasibility of converting the existing I-77 HOV facility to HOT lanes, and extending<br />

the lanes an additional 9.6 kilometers (6 miles). <strong>Parsons</strong> <strong>Brinckerhoff</strong> identified the recommended design and <strong>operations</strong><br />

concepts, and estimated capital, operating, and maintenance costs including access, design, and related enhancements.<br />

The study also involved revenue estimation, which was incorporated into a preliminary financial analysis. <strong>Parsons</strong><br />

<strong>Brinckerhoff</strong> made numerous presentations to local governments and organizations within the study area and assisted<br />

the North Carolina Department of Transportation with preparing and submitting to the Federal Highway Administration<br />

an Expression of Interest and a preliminary application for <strong>toll</strong>ing authority along I-77.<br />

I-10 Katy Freeway Reconstruction<br />

Houston, Texas, U.S.<br />

<strong>Parsons</strong> <strong>Brinckerhoff</strong> served as general engineering consultant for the largest freeway reconstruction<br />

program undertaken in Texas. The project features the first multi-lane electronic <strong>toll</strong>way in the<br />

U.S. operating within the right-of-way of an interstate highway, with multiple entrances and exits.<br />

Motorists can use the free interstate lanes, the managed lanes, or pay a <strong>toll</strong> to avoid congestion.<br />

The managed lanes include two lanes in each direction that offer more reliable travel times for<br />

METRO buses and HOV riders, while making unused lane capacity available to drivers willing to<br />

pay a <strong>toll</strong>. A risk analysis was undertaken to evaluate and mitigate any impacts of the <strong>toll</strong> road.<br />

Research and Policy<br />

<strong>Parsons</strong> <strong>Brinckerhoff</strong>’s transportation experts<br />

have conducted extensive research on <strong>toll</strong>ing<br />

including best practices for financing and<br />

implementing <strong>toll</strong> facilities. The firm has<br />

prepared guidelines and analyses on a range<br />

of transportation issues for government entities<br />

and major industry organizations, including:<br />

• A Guide for HOT Lane Development<br />

Prepared for the U.S. Federal Highway<br />

Administration (FHWA), this publication<br />

provides definitive guidance for the<br />

implementation of HOT lane projects.<br />

It presents different organizational<br />

frameworks and provides key information<br />

on technical and operational aspects of<br />

HOT projects.<br />

• Current Toll Road Activity in the U.S.:<br />

A Survey and Analysis<br />

This major research effort for the FHWA examines<br />

U.S. <strong>toll</strong> facility development from the passage of<br />

the Intermodal Surface Transportation Efficiency<br />

Act in 1991 to 2008, and identifies 280 <strong>toll</strong>-based<br />

transportation improvements. The information is<br />

provided in a database to facilitate further analysis.<br />

• Improved Framework and Tools for Highway<br />

Pricing Decisions (NCHRP 08-57)<br />

<strong>Parsons</strong> <strong>Brinckerhoff</strong> led this research effort<br />

for the National Cooperative Highway<br />

Research Program to develop a framework<br />

to guide decision-making for effective pricing<br />

policies and practices, and to predict the<br />

impacts on congestion and travel behavior.<br />

Private Clients<br />

<strong>Parsons</strong> <strong>Brinckerhoff</strong> has provided extensive<br />

support for private clients, assisting them in<br />

evaluating <strong>toll</strong> road acquisition opportunities,<br />

optimizing their bids, and making investment<br />

decisions. Our analyses have included assessments<br />

of operating and maintenance expenses and<br />

capital investment requirements, operational<br />

staff planning, commercial and technical risk<br />

assessments, and verification of legal and<br />

regulatory compliance. We’ve assisted designbuild<br />

contractors in assessing risk and minimizing<br />

expenses, and we have undertaken in-depth<br />

reviews of financial models, defined operating<br />

strategies to mitigate risk, and provided commercial<br />

insight into a facility’s effectiveness.<br />

InterCounty Connector Finance Plan and<br />

TIFIA Application<br />

Maryland, U.S.<br />

The 30-kilometer (18-mile) InterCounty Connector is a<br />

USD $2.4 billion <strong>toll</strong>ed highway north of Washington,<br />

DC—the first fully electronic, variably priced <strong>toll</strong> facility in<br />

Maryland. <strong>Parsons</strong> <strong>Brinckerhoff</strong> developed a comprehensive<br />

financial plan for the project, working with finance and<br />

legal executives from the Maryland Department of<br />

Transportation as well as investment bankers and financial<br />

advisors to the Maryland Transportation Authority. The<br />

project is funded by a combination of state and federal<br />

funds, Grant Anticipation Revenue Vehicle (GARVEE)<br />

bonds, and <strong>toll</strong> revenue bonds. The firm was instrumental<br />

in developing a Transportation Infrastructure Finance and<br />

Innovation Act (TIFIA) loan application that secured<br />

USD $516 million. <strong>Parsons</strong> <strong>Brinckerhoff</strong>, in joint venture,<br />

also provided general engineering consultant services on<br />

the project.<br />

San Francisco Regional Express Lane<br />

Network Study<br />

San Francisco, California, U.S.<br />

This study’s objective was to determine whether<br />

adding congestion pricing to HOV lanes in the Bay<br />

Area could promote mobility and help fund faster<br />

completion of the network. During the first phase,<br />

<strong>Parsons</strong> <strong>Brinckerhoff</strong> analyzed current capacity<br />

and demand, calculated service levels, outlined<br />

constructibility and feasibility for HOV-to-HOT<br />

conversion, and prioritized HOV lane conversions.<br />

In the second phase, <strong>Parsons</strong> <strong>Brinckerhoff</strong> confirmed<br />

long-range forecasts and alternative approaches<br />

E-470 Public Highway Authority<br />

Denver, Colorado, U.S.<br />

E-470 is a 75.6 kilometer (47-mile) <strong>toll</strong> highway outside<br />

Denver. <strong>Parsons</strong> <strong>Brinckerhoff</strong> has been involved with<br />

E-470 since its inception—the firm initially provided<br />

planning, environmental, and engineering services, and<br />

later was the contractor for <strong>toll</strong> collection, customer service,<br />

and <strong>toll</strong> violation enforcement. Under its subsidiary, Alltech<br />

Inc., the firm provides customer service center <strong>operations</strong><br />

including customer account establishment, maintenance,<br />

and processing; violation enforcement; safety patrol<br />

services; and traffic management center and <strong>operations</strong><br />

management. In 2009, a transition to all-electronic <strong>toll</strong><br />

collection was completed. E-470 received the International<br />

Bridge, Tunnel and Turnpike Association President’s Award<br />

and Customer Service Award for its innovative efforts to<br />

Completion of Autoroutes 25 and 30<br />

Montréal, Québec, Canada<br />

Autoroutes 25 and 30 are the first <strong>toll</strong> roads<br />

to be developed under a public-private<br />

partnership in Québec. The projects were<br />

developed as all-electronic <strong>toll</strong> collection<br />

facilities under a 35-year concession. <strong>Parsons</strong><br />

<strong>Brinckerhoff</strong> developed the regional traffic<br />

and revenue forecast model, which served<br />

as a basis to value the projects. Through the<br />

procurement phases, the firm assessed traffic,<br />

revenue, and technology risks and developed<br />

strategies that culminated in the creation<br />

of contractual clauses including revenue<br />

guarantees, revenue sharing mechanisms, and<br />

the rights and obligations of the private partner<br />

in setting <strong>toll</strong>s. The projects were awarded the<br />

Euromoney Project Finance North American<br />

Deal of the Year in 2007 (A25) and 2008 (A30).<br />

WSDOT General Tolling Consultant<br />

Washington, U.S.<br />

<strong>Parsons</strong> <strong>Brinckerhoff</strong> is providing<br />

statewide general <strong>toll</strong> consultant services<br />

to the Washington State Department<br />

of Transportation (WSDOT). Services<br />

include <strong>toll</strong> <strong>operations</strong> program<br />

management, as well as assistance with<br />

the development and implementation<br />

of <strong>toll</strong> facilities. Program management<br />

activities include developing technology<br />

standards, providing strategic advice to<br />

the <strong>toll</strong> director, developing a concept<br />

of <strong>operations</strong>, and contributing to <strong>toll</strong><br />

planning and policy development. The<br />

firm’s staff and WSDOT personnel form<br />

an integrated team to plan, implement<br />

and operate WSDOT’s <strong>toll</strong>ing program.<br />

to implementation and rapid delivery. The study found<br />

enhance customer service.<br />

that a regional HOT lane network could produce<br />

Cross City Tunnel Tolling System<br />

Sydney, Australia<br />

A major element of Sydney’s Cross City Tunnel project, designed to reduce congestion and<br />

improve safety, was an electronic <strong>toll</strong>ing system to handle an estimated 90,000 vehicles each<br />

day. The <strong>toll</strong>ing system had to be designed simultaneously with the tunnel. <strong>Parsons</strong> <strong>Brinckerhoff</strong><br />

participated in designing, testing, and commissioning the roadside, casual user and tag systems,<br />

revenue exceeding implementation costs and reduce<br />

peak-period travel times, among other benefits. The<br />

third phase involved seeking authorization from<br />

the California Transportation Commission, granted<br />

in October 2011, to begin implementation of the<br />

Regional Express Lane Network.<br />

including a vehicle detection system, a video enforcement system, an electronic <strong>toll</strong> collection<br />

radio system to read and locate tags, an electronic <strong>toll</strong> collection roadside controller, a video<br />

retrieval system, and a customer contact management system.

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